[Q] OK Google Option Vanished - Nexus 5 Q&A, Help & Troubleshooting

Need some help guys.. I switched from Dalvik to ART for the first time last night, and now the "OK Google" option doesnt work. It used to show up on the home screen in search bar, but not anymore. I've tried everything - language is already English (US), ok google option is checked in settings - search - voice search.
I've tried going back to Dalvik and it doesnt show up there either. I looked up online and apparently if the mic on the google search bar is full, it means ok google is active. In my case, it is full, but ok google just does not work.
Can someone please help? Is this unique to my phone or anyone else faced this issue recently? I couldnt find anything in the forums about this.
Thanks in advance!

Did you try saying "OK Google"?
Sent from my Nexus 5 using Tapatalk

msquare said:
Need some help guys.. I switched from Dalvik to ART for the first time last night, and now the "OK Google" option doesnt work. It used to show up on the home screen in search bar, but not anymore. I've tried everything - language is already English (US), ok google option is checked in settings - search - voice search.
I've tried going back to Dalvik and it doesnt show up there either. I looked up online and apparently if the mic on the google search bar is full, it means ok google is active. In my case, it is full, but ok google just does not work.
Can someone please help? Is this unique to my phone or anyone else faced this issue recently? I couldnt find anything in the forums about this.
Thanks in advance!
Click to expand...
Click to collapse
say "ok google" slowly

Go into google now, then go to the menu button at the bottom , then go to voice, then either turn hot word detection on or off depending what it was on. Then restart the device, then turn it back on or off. Finally turn it back on again. This worked for me. Just a quick recalibration of the setting

Related

google now always listening stopped work?

My google now hot work detection stopped work for some reason, even tho I have hot work enabled thru google now and the language is English (US). You can see my google voice mic in the google search bar is hollow. Anyone know a fix for it? I tried rebooting the phone and it didn't help.
https://www.dropbox.com/s/u4bgk8j8ni186u0/Screenshot_2013-11-13-23-41-01.png
bluesfear said:
My google now hot work detection stopped work for some reason, even tho I have hot work enabled thru google now and the language is English (US). You can see my google voice mic in the google search bar is hollow. Anyone know a fix for it? I tried rebooting the phone and it didn't help.
https://www.dropbox.com/s/u4bgk8j8ni186u0/Screenshot_2013-11-13-23-41-01.png
Click to expand...
Click to collapse
Scroll over to Google Now and head to settings and look inside the Voice category.
See if Hotword Detection is on or not. If not, turn it on and that should do the trick!
If it IS on though, try giving it a toggle.
it is checked. I gave it a toggle it still doesn't work...
It likes to stop working for me too.
I found that putting in headphones tends to disable the hotword.
Try plugging in headphones, unplugging them, then screen off, and screen on.
I found the problem. It was pushbullet. Whenever I have that installed it disabled my always listening hot word detection. Not sure why.
Sent from my Nexus 5 using Tapatalk

[Q] ok google is not working in my nexus 5, why?

I don't know why for some reason 'ok google' is not working in my nexus 5. it was working fine before
here are thinkgs i checked after some browing over internet,
1. language is set to english(US)
2. hot word detection is checked
3. google now is on
I am from india. when i say 'ok google' and when i am at home screen its doin nothing. Before it was working fine.
kiran9 said:
I don't know why for some reason 'ok google' is not working in my nexus 5. it was working fine before
here are thinkgs i checked after some browing over internet,
1. language is set to english(US)
2. hot word detection is checked
3. google now is on
I am from india. when i say 'ok google' and when i am at home screen its doin nothing. Before it was working fine.
Click to expand...
Click to collapse
Have you got any other voice activation apps installed? I gave "Utter" a quick try, but even though it has support for OK Google hotword detection, I found Utter did end up killing it on occasion, so I got rid of it
kiran9 said:
I don't know why for some reason 'ok google' is not working in my nexus 5. it was working fine before
here are thinkgs i checked after some browing over internet,
1. language is set to english(US)
2. hot word detection is checked
3. google now is on
I am from india. when i say 'ok google' and when i am at home screen its doin nothing. Before it was working fine.
Click to expand...
Click to collapse
Can you think of what you might have installed when it was working fine until it stopped?
Easy street scenario is to try try and clear the cache and data if that doesn't work, factory reset before we get too rambunctious.
Can I give my current app list. So that it could be easy to troubleshoot. These are my currently running apps.
Notification toggle, facebook, applock,cover, wechat, whatsapp ,exdialor,dashclock widget, Google services, glance, light manager, app launcher for dash clock, Google keyboard.
Sent from my Nexus 5 using xda app-developers app
I think it would be best to try and clear the cache and data from the Google experience launcher. Settings---> apps----> find launcher it is blue with a house icon in the middle.
It doesn't look like any of those apps could cause any conflict.
mistahseller said:
I think it would be best to try and clear the cache and data from the Google experience launcher. Settings---> apps----> find launcher it is blue with a house icon in the middle.
It doesn't look like any of those apps could cause any conflict.
Click to expand...
Click to collapse
it didn't have any cache, it says total 16kb and cache is 0.00B
Then you will most likely have to do a factory reset I cannot think of anything else.
I just thought that maybe you change one of the hotwords and try that and see if it works, long shot but worth a try,
Sent from The Deathstar
mistahseller said:
Then you will most likely have to do a factory reset I cannot think of anything else.
I just thought that maybe you change one of the hotwords and try that and see if it works, long shot but worth a try,
Sent from The Deathstar
Click to expand...
Click to collapse
didn't get . what do you mean by 'change one of the hotwords' ?
kiran9 said:
didn't get . what do you mean by 'change one of the hotwords' ?
Click to expand...
Click to collapse
I thought you could change words to say to make google activate but I could be wrong. If it's still not working factory reset.
If you are using different launcher, try to go back and use google launcher.
mistahseller said:
I thought you could change words to say to make google activate but I could be wrong. If it's still not working factory reset.
Click to expand...
Click to collapse
a factory reset will erase all my data rite. i need to install all my apps , n i have to get all my contacts back. all these can be get when i have a gmail sync turnd on. but its seems costly operation. if i could get a better sollution it will help me

[Q] Ok google command not working in nexus 5

Hey, whenever i say ok google from my homescreen nothing happens.
Language is set to english us and hotword detection is on but still it doesnt work ( tried restarting the device also )
Mic is filled and white .
Any help ?
It didnt work work for me either, I had to change the whole system language to English(US), not just Google Now.
Change to English UK and give it a try? Works fine for me
Try "Ok Google Now", recently mine and other devices in my household changed and it will not recognize it unless we use that phrase.
EddyOS said:
Change to English UK and give it a try? Works fine for me
Click to expand...
Click to collapse
Tried changing to english uk ,still not working
jaferiqbal said:
Tried changing to english uk ,still not working
Click to expand...
Click to collapse
did you try the phrase "ok google now"?
Go to Settings/ Apps/ then slide to the All Tab and search for " Google Search app" open it and clear its data. It will set your launcher to default setup and then check to see if it works.
bushako said:
Go to Settings/ Apps/ then slide to the All Tab and search for " Google Search app" open it and clear its data. It will set your launcher to default setup and then check to see if it works.
Click to expand...
Click to collapse
yes i have tried that before,but it didnt help
Does the search bar mention "Ok Google"? Or is it empty?
bushako said:
Does the search bar mention "Ok Google"? Or is it empty?
Click to expand...
Click to collapse
yes,say "ok google" is mention in bar and mic is white
@FourPointedFreak and I were wondering if you have tried saying "OK Google Now".
That's very strange. What's your phone setup? rom, kernel, rooted, etc
Stock rom , non rooted
I was thinking if there is any app that i hv installed might be conflicting with hotword detection
This sucks btw
PhilipTD said:
@FourPointedFreak and I were wondering if you have tried saying "OK Google Now".
Click to expand...
Click to collapse
He apparently can't read what we're requesting lol
I am pretty sure using the correct phrase will help. It listens for the "oh" sound in Ok and the "ow" of Now.
@FourPointedFreak
"OK Google now" also not working , I also tried that
Mine works with anything close to 'OK Google'. You can say 'OK Noodle', 'Ok Poodle', heck, you can even just make the G sound after OK and it works.
Lol mine is giving me headache,and i look dumb on keep saying ok Google in front of my family and den nothing happens
jaferiqbal said:
Lol mine is giving me headache,and i look dumb on keep saying ok Google in front of my family and den nothing happens
Click to expand...
Click to collapse
You do have Google Now enabled, right? If there is no "Say Ok Google" on the search bar then you won't get an answer.
Google now is enabled
Just format and restore to stock ROM. Easiest and simplest solution to all known problems.?

Touchless Control

Is anyone else having a problem with their touch less controls. I can say OK google now and the phone will make a noise. But when google now opens it says " Sorry can't reach google right now ". Same goes for any other kind of voice driven function , texting by voice in the stock messaging app, search in the maps app. They all hive me the same reply. I've checked all my setting. Im at a complete loss
Rooted & unlocked. Otherwise stock .
Have you updated your google search app?
I used HOM and fxz'd my phone . The google vioce app now works but the Moto touchless controls still don't
Google Now needs an active internet connection.
I have tried everything. I've spoken to Verizon who then refered me to Moto. Who had clear partition caches to no avail. Any and all voice recognition on my phone has ceased to work. Sometimes Google will open up to say " Can't reach google at the moment ". However if I manually open the search box Google now and all my cards are there. If I then hit the microphone icon It will again say "Can't reach google at the moment ". I'm at my wits end here. This will happen weather Im using my wifi or 4G signal.
I've fxz'd and that didn't work. I will entertain any and all ideas.
Any resolution with the voice control problem? I am having the same problem with my Droid Maxx running 4.4.4. It just started this week and I have reset it, but that didn't solve the problem. I figured the old apps wouldn't have the same problem as the newer versions. Guess I was wrong. I am trying Verizon Repair assistant to see what it can do for me. We will see.
tombaldwin6 said:
I have tried everything. I've spoken to Verizon who then refered me to Moto. Who had clear partition caches to no avail. Any and all voice recognition on my phone has ceased to work. Sometimes Google will open up to say " Can't reach google at the moment ". However if I manually open the search box Google now and all my cards are there. If I then hit the microphone icon It will again say "Can't reach google at the moment ". I'm at my wits end here. This will happen weather Im using my wifi or 4G signal.
I've fxz'd and that didn't work. I will entertain any and all ideas.
Click to expand...
Click to collapse
Post your touchless/moto voice version from settings/app. They are interchangeable in name now. If you have the newest you must uninstall updates & retrain touchless voice.
I ended up FDRing the phone twice. The first time I let my apps reload automatically and my touchless control still didn't work. So I did it again, but the time I reloaded each app individually. Testing the touchless controls between each install. I ended up reinstalling every app but the one I thought was the culprit. This is no knock on the app I used it and I wish I could put it back in. Elixor2 has a setting where you can control and or turn on/off each of the sensors including the microphone. When I was having the problem I would go into elixir and see that my microphone was off and inaccessible. With out elixor2 on my phone I've had no more problems.
I have done the same type thing as Tom Baldwin6. I "redid" my phone using the Verizon software installation assistant and did a "repair". I then rooted it using TWRP, and started adding stuff. I have not had the problem again as of now.
I was thinking it was the experimental app that was allowing me to mirror my phone using Chromecast, but I am using version 4 of that app and it is still working. I used version 5 before.
My phone hasn't had a problem again after 24 hours, but as I continue to add apps and check, eventually I may find another culprit. I will post here if I get it tracked down.
jmaclean62 said:
I have done the same type thing as Tom Baldwin6. I "redid" my phone using the Verizon software installation assistant and did a "repair". I then rooted it using TWRP, and started adding stuff. I have not had the problem again as of now.
I was thinking it was the experimental app that was allowing me to mirror my phone using Chromecast, but I am using version 4 of that app and it is still working. I used version 5 before.
My phone hasn't had a problem again after 24 hours, but as I continue to add apps and check, eventually I may find another culprit. I will post here if I get it tracked down.
Click to expand...
Click to collapse
I suspected the the chromecast mirror as well It was one of the 1st apps I reloaded. But it wasn't it. I'm certain it has something to do with the microphone
Same issue here. Been a week since I FDR'd (NOT rooted or unlocked). The apps restored, touchless control no longer allows to register voice (does not recognize sound ONLY for Touchless Control).
Saw that Touchless Control has been updated to "Moto Voice",
Uninstalled Moto Voice to return to previous version. No luck. Again updated to Moto Voice.
Wipe Cache Partition, no luck.
I've installed Open Mic+, which works for the most part (never got it to work from lock screen)
Stopped Open Mic+.
I then went in Language & input ---> Google voice typing settings (or Voice Search), disabled/re-enabled Speech Output. Clicked on "Ok Google Detection" and did the standard Google Now/OK Google setup again.
Went back to Touchless Control and this time it recognized my voice and allowed me to setup Touchless Control and all is working again.
Although the new "Moto Voice" on the "1st Gen [2013] Ultra/Maxx etc.., you cannot customize the "OK Google Now" at this time (coming feature for Gen 1's).
Rebooting now to ensure operation. Will updated/verify 'fix' in a moment.
Upon restart, my Open Mic+ restarted, and the "OK Google Now" was not working. Stopped the Open Mic+ and touchless control working again. Went in and re-trained to verify. Unintalling Open Mic+ and rebooting now.
Now again working 100%, now just awaiting Moto Voice update to allow additional features for 1st gen's.
i have got mine working gain too. I still haven't reinstalled everything though. I will reinstall x tether this weekend. I am hoping that it isn't cuseing any problems. Can't imagine why it would, but we will see. Do you guys have it installed?
Did you happen to open the Google app, scroll to the bottom, tap the three dot menu control on the bottom right, tap settings, voice, OK Google detection, and turn off the setting "On any screen"?
If that is on, I think it block touchless controls, maddeningly. I know it stops the Assist driving feature from being able to capture voice when it prompts you.
doogald said:
Did you happen to open the Google app, scroll to the bottom, tap the three dot menu control on the bottom right, tap settings, voice, OK Google detection, and turn off the setting "On any screen"?
If that is on, I think it block touchless controls, maddeningly. I know it stops the Assist driving feature from being able to capture voice when it prompts you.
Click to expand...
Click to collapse
I set "on any screen" option and touchless controls does work from any screen, needing only "OK Google".
I am not driving now but will check Assist in about 2 hours.
iamtek7 said:
I set "on any screen" option and touchless controls does work from any screen, needing only "OK Google".
I am not driving now but will check Assist in about 2 hours.
Click to expand...
Click to collapse
I don't think that's touchless controls - I think that's the Google search app listening and responding to ok Google , and, with that setting on, that's probably why you couldn't train in the Touchless controls settings (though I haven't tested that myself, since my phone is already trained.)
I know it's a subtle difference, but Touchless controls is a front end to google search most of the time, though sometimes it does its own thing (ok Google now, what's up?)
I do know that the any screen setting screws up some other things, like preventing the camera app from capturing video (because the microphone is in use).
I'm all set now. If this is still an issue for anyone, let me know.
Sent from my XT1080 Developer Edition using Tapatalk

OK Google - Doesn't work

I just noticed that my phone will not recognize the "OK Google" Command. I've tried trainging it by saying "OK Google" 3 tims but even then, the phone does hear me. It will hear me and recognize my words ok if i press the microphone button first and then speak. Anyone else have the same issue?
brandypuff said:
I just noticed that my phone will not recognize the "OK Google" Command. I've tried trainging it by saying "OK Google" 3 tims but even then, the phone does hear me. It will hear me and recognize my words ok if i press the microphone button first and then speak. Anyone else have the same issue?
Click to expand...
Click to collapse
Nop, works for me even on BT. Maybe you have it disabled?
so what should I do? under the screen "OK Google" detection, it shows, From the Google App=on, but the other options are greyed out. When I turn on From Any Screen, it asks me to Just say OK Google three times, and it's listening, but it never recognizes my voice even if I say it 100 times. But, I can do a voice search OK in I manually click the google microphone button.
I have the same problem. Recently bought an Idol 3 5.5, and cannot get 'OK Google' to work. Any amount of 'OK Google' commands in different accents (and by different people) are useless. I can do voice search by clicking the microphone button on Google search app. Not sure what is the problem here. How do I make sure this feature is not disabled on my phone?
Same issue here as well. It "will" work if you open the Google App first. It then recognizes commands without having to select the microphone. But yes, without first opening the google app, it does not work.
you have to add english as primary language in google settings (beside the language you use). Works for me (i am from Europe). It also works from any screen.
There is something wrong with it on the Idol 3. If you boot into safe mode, you can enable it but only from safe mode. I did this and it workd for awhile but then something disabled it again. Very Frustrating. Unfortunately, I doubt we will get any fixes from Alcatel. BTW, to boot into safe mode, press the power button and then long press on either restart or power off. I can't remember which.
like i said it works well on my and many other devices, so you have to set it right.
DallasCZ said:
you have to add english as primary language in google settings (beside the language you use). Works for me (i am from Europe). It also works from any screen.
Click to expand...
Click to collapse
Yes, it works from any screen as long as you have "previously" opened the "Google App", and, it's still running in the background.
For instance, if I cycle my phones power, and come to the home screen, "Ok Google" will not work, it simply doesn't work. But, if I open the "Google App" after a reboot, and then go back to my home screen, or any screen, it will work. You have to open that "Google App" first, or it doesn't recognize any command, because it's not "listening" / running in the background. If I "close" all running apps, which you should be doing quite often, "Ok Google" will not work, until I again open that "Google App".
The phone should "Always" be listening (provided you want to use this feature), without the need to run the "Google App" first, but that's simply not the case. To me it's just poor implementation, because it forces you to always make sure the "Google App" is running, or hit the microphone. This shouldn't be necessary. It should just work from the moment the phone has booted up (again, if you want this feature), but it doesn't.
Better implementation would have been a "service" you either turn on, or off, under settings, so it's always running (from the moment the phones powered up), or it's not running.
I hope that's clear, and makes sense?
Makes sense that that's what happening to me as well. I recall it worked just fine previously. I wonder if the recent updates did something to that interface.
I'm having the same problem after doing a factory reset and reloading everything.
It was working fine before the reset and since it will only work if I've recently opened the Google app. I've checked all of the settings multiple times, uninstalled/reinstalled the Google app, and it's still occurring.
Has anyone found any possible solutions?
(Not sure if this is anyhow related, but before the reset the flip to mute and snooze gestures didn't work at all. Since the reset, they work perfectly.)

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