RESOLVED (Kinda)
Hello!
My VZW i535 just started giving me issues. I should preface this by saying that it is rooted and I do have a CM11 nightly flashed (will try to get specific version when I can, which may be awhile). I've had this installed for probably over a month now without problems. I also understand that charging issues are very common but nothing I could find is the same as my issue.
I noticed my phone was overheating (as it has frequently since purchased) with about 30% battery today, so I plugged it in after doing a reboot and all seemed well. About 15 minutes later I hear it beeping, giving the signal the battery is below 15%. It was actually at 5%, and the bottom of the device was extremely hot, as well as the end of the Samsung cable included with it, so I unplugged it and found that the metal part of the cable was mostly black and there was a strong electrical burning smell.
I tried two other USB cables, both in the Samsung AC adapter, and in the USB ports of several devices. With any cable in the adapter, it would say "charging" but would not actually charge, but with the computer USB ports it wouldn't say or do anything at all.
The battery is at 2% now and the device is powered off so that I can quickly do something if need be, but I can't do much. I ordered some replacement batteries with a charger, due for arrival by Friday 1/3, since I assume that the damage to the USB interface is permanent.
Is it likely that this was caused by the software? Or is the charger faulty? Any advice, in general? The warranty has expired, but I do have insurance on it if for some reason it would be better to just get a new device. I can't restore it to stock until I get replacement batteries; is that what you recommend?
Thanks so much!
Sounds like a hardware i ssue. Look inside ur usb port on the device to make sure it did not get burn. Wen ur battery comes in put it on and try to charge it with new cable. If it doesn't charge then it will ur USB port. I know some 4.4 roms give wonky bat stats but it shouldn't burn out ur cable or usb port at least i think it shouldn't. If u believe is a software issues flash a different version of the rom a previous build or a whole different rom. But with 2% battery i don't think u would be able to. Good luck
After playing around with it a bit, the USB interface on my phone definitely appears to have taken damage from the heat. It only charges when powered off, must be completely still, and charges relatively slowly.
What I would recommend for people with a similar problem is to do as I have done and purchase extra batteries with an external battery charger like the set I got for around $17 on Amazon.
My only guess for what caused this is that something faulted in the cable or AC adapter and caused a severe overheat issue. If anyone has anything else to say about that, please let me know so I have a better idea of what happened. I will mark as resolved soon.
Related
To whom it might concern,
I have been struggling here in Egypt to fix my Nexus S phone, I purchased the phone from T-Mobile USA and It’s not anymore under warranty. I sent my phone to a couple different Samsung service providers here in Egypt, but the problem is that the Nexus S not a popular phone in the Egyptian Market and they couldn’t fix it for me.
The problem started when I first left my phone over the night charging and I went to sleep. I woke up in the morning and the phone is only at %30, I can’t charge the phone whether by using a USB or wall adapter. My phone is currently dead and one last thing to be mentioned is that when I connect the charger I only can see the power bolt symbol but if I go to the settings of the battery it does show “Discharging”.
Thanks in advance, any help will be very much appreciated.
Well I'm no expert but I had the same problem but with my battery for my laptop. Even plugged in it said Discharging so it might be the battery. Sounds plausible since you see the bolt or it could be something with the hardware with a bad connection between the battery pins and the NS pins on the phone.
But as I said I'm no expert.
Maybe it's the usb charger port of the phone, having the same issue here! Though not as extreme as you, I ordered a new charger port but I have yet to put it in, think I will bring it to an expert in soldering. Also, you can buy a battery charger on ebay so you can at least charge your battery.
I also would like to mention something extra, I did buy a new battery like a week ago. I install the battery, the phone finally turns on, battery shows around %60 i try again to connect different chargers or even my usb cable and again the battery status is "Discharging" and i see the bolt symbol. I try to turn off the phone and take out the battery and turn it on back, again the battery drained so fast to around %50.
how possible can i check if its a faulty usb port?? and where can i find it online since this phone is not in the egyptian market!!!
mylifeuncutt83 said:
I also would like to mention something extra, I did buy a new battery like a week ago. I install the battery, the phone finally turns on, battery shows around %60 i try again to connect different chargers or even my usb cable and again the battery status is "Discharging" and i see the bolt symbol. I try to turn off the phone and take out the battery and turn it on back, again the battery drained so fast to around %50.
how possible can i check if its a faulty usb port?? and where can i find it online since this phone is not in the egyptian market!!!
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Well I don't think it's the battery, sometimes when you pull the battery and turn it back on there will be a jump, don't know what causes this, not an expert. You can check wether it's a faulty usb port by trying different/new cables. If you wiggle the cable around a bit do you see any change in status? If it's not the cables, did you do anything software related? I've found that coming from ICS rom to jelly bean it got a bit more responive to my cables (maybe plasebo).
Otherwise: http://www.ebay.com/itm/17063127931...NX:IT&_trksid=p3984.m1497.l2649#ht_2542wt_905
Have this exact product at home, fast shipping and very well packed.
Ok, first a little background on this issue...
After having my S3 for about 13-14 months I started having charging issues. The charging port was very "loose" and I had to make sure my charger cable was in just right to get my phone to charge. This was annoying, however was out of warranty and didn't want to pay vzw for an insurance claim. This got worse, and eventually I noticed my phone would only charge with 1 specific usb cable, 1 specific wall charger, and 1 specific car charger.
Well, I finally called Samsung and explained the situation to them and they had me chip my phone to them and they would repair it, free of charge. When they had it, they replaced the charging port, the headphone jack, and the screen. I received the phone back after couple weeks, super excited, and immediately charged it up with the cable I had next to my bed. New charging port felt perfect, nice snug fit, etc... Well, after a few days i hooked it up with the original usb cable that came with the phone, nothing happened. So i started messing around and realized that the only usb cables that will charge my phone are Motorola brand cables! At least the 2 cables I have work, and not a single other cable I've tried works! This includes stock Samsung cable, many cheap 3rd party cables, other friend's S3 cables, none work. Also, I have this cheap car charger that is the type you plug a USB cable into that works, however any other car charger I've tried does not work either.
Also, when i say the cables won't charge my phone, it also won't connect the phone to a PC. They do absolutely nothing.
Does anyone have ANY idea why this is happening?!?! It was an issue before Samsung repaired my phone, they replaced the charging port, but I still have this issue!! I can send it back to Samsung for them to look at it again, however my backup phone, a Razr Maxx, just died also. Seems like the battery went dead and now I can't get it to charge, but that's another issue.
So, any ideas?!
JHibinger said:
Ok, first a little background on this issue...
After having my S3 for about 13-14 months I started having charging issues. The charging port was very "loose" and I had to make sure my charger cable was in just right to get my phone to charge. This was annoying, however was out of warranty and didn't want to pay vzw for an insurance claim. This got worse, and eventually I noticed my phone would only charge with 1 specific usb cable, 1 specific wall charger, and 1 specific car charger.
Well, I finally called Samsung and explained the situation to them and they had me chip my phone to them and they would repair it, free of charge. When they had it, they replaced the charging port, the headphone jack, and the screen. I received the phone back after couple weeks, super excited, and immediately charged it up with the cable I had next to my bed. New charging port felt perfect, nice snug fit, etc... Well, after a few days i hooked it up with the original usb cable that came with the phone, nothing happened. So i started messing around and realized that the only usb cables that will charge my phone are Motorola brand cables! At least the 2 cables I have work, and not a single other cable I've tried works! This includes stock Samsung cable, many cheap 3rd party cables, other friend's S3 cables, none work. Also, I have this cheap car charger that is the type you plug a USB cable into that works, however any other car charger I've tried does not work either.
Also, when i say the cables won't charge my phone, it also won't connect the phone to a PC. They do absolutely nothing.
Does anyone have ANY idea why this is happening?!?! It was an issue before Samsung repaired my phone, they replaced the charging port, but I still have this issue!! I can send it back to Samsung for them to look at it again, however my backup phone, a Razr Maxx, just died also. Seems like the battery went dead and now I can't get it to charge, but that's another issue.
So, any ideas?!
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What rom/kernal
It doesn't matter. It does this when it is totally stock and rooted. Right now I'm not rooted or anything because it looks like it may be going back to Samsung again.
JHibinger said:
It doesn't matter. It does this when it is totally stock and rooted. Right now I'm not rooted or anything because it looks like it may be going back to Samsung again.
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I think the smart charging circuit may be messed up
Really? How would that cause the phone to not work with any cable except a certain brand?? I'm just really curious and this is driving me insane!!
JHibinger said:
Really? How would that cause the phone to not work with any cable except a certain brand?? I'm just really curious and this is driving me insane!!
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I would say you are putting mechanical stress on the charging port. This could be from some misaligned or mis-made cable or somehow pressing or pulling the charge cable when its connected. I've never seen this reported by anyone else, but the mechanical connections are not indestructible. If it were a common symptom with 100 million S3s having been sold, there would be a firestorm of complaints.
I have a similar issue. I'm not sure if it's the device or the ROM (CM nightlies).
Certain cables force the screen to turn back on, which means I get negative charge because the screen burns more than the charger is capable of supplying. Other cables are fine. I'm still looking for the pattern, it's super annoying and causes me to have to turn my phone off completely at times so as not to lose my battery altogether. I'm still trying to solve this, any help would be appreciated.
rgrossie said:
I have a similar issue. I'm not sure if it's the device or the ROM (CM nightlies).
Certain cables force the screen to turn back on, which means I get negative charge because the screen burns more than the charger is capable of supplying. Other cables are fine. I'm still looking for the pattern, it's super annoying and causes me to have to turn my phone off completely at times so as not to lose my battery altogether. I'm still trying to solve this, any help would be appreciated.
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Further info- it's not the cable, it's the converter at the end. I think it has to do with amperage of the charger- if I use the stock samsung one I'm good, it's putting out 1.0A. If I use others that are fewer amps (like 700 mA) it's unpredictable. I suspect a kernel thing, I might download different kernels to play with it.
rgrossie said:
Further info- it's not the cable, it's the converter at the end. I think it has to do with amperage of the charger- if I use the stock samsung one I'm good, it's putting out 1.0A. If I use others that are fewer amps (like 700 mA) it's unpredictable. I suspect a kernel thing, I might download different kernels to play with it.
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Always use chargers that is 1 A - 2A the circuit controls most of the charging regulating amps and voltage
Yes, I agree about using good chargers, but my phone wasn't always this way. It used to charge with anything, but no longer.
I enabled fast charge on Imosyen's lean kernel. That might have made a difference, but I'm not positive yet.
So I bought a cheap cable from eBay that converts microusb to the proprietary Galaxy connector on this device. Tried to charge the device but it entered a bootloop. Unplugged the cable and tried charging with the stock cable and left it overnight. Woke up and the device was completely dead.
Wouldn't boot at all.
Tore it open, unplugged the battery and plugged it back in. It booted! BUT the battery was critical and it shut off immediately. Tried charging again, no dice.
So I unplugged the battery and applied 4v to get some charge into it. Got the battery up to about 3.6V, booted again and it showed 3%. So in the time I had with the device turned on I tried both cables again but neither would charge the device. I used a multimeter to test the stock cable and it was all good, I even did a beep test between the 4 USB pins in the stock cable and the places they're wired up to inside the note and everything was fine so it's most likely not the cable.
Anyway the 3% is long gone now and I can't boot or charge. The device and battery are fine and definitely working, it just won't charge through USB no matter what. I've tried different power points, different adapters including stock and normal usb ports.
I've also cleaned both the plug and the jack with a toothbrush.
Could it be that the internal charging circuitry got fried when I tried the dodgy cable? If so, is there any way to fix/bypass this?
I'm at a complete loss so any help would be greatly appreciated.
Regards,
Nas.
I would not recommend to charge battery directly outside the device or even remove the battery at all.
First you gotta make sure your cables are capable of charge other galaxy devices if a friend has Tab 7 or Tab 10.1 or other note 10.1 or another try your cables to see if they really work.
Because it may just be your cable, remember batteries have their own circuits boards of sort and batteries are sometimes picky on how they are charge especially OEM batteries that are not suppose to ever be out of the device unless are change for a new one in a repair.
So first of all cable check it a must, again is not as simple as check if all the pins works as this is not a simple USB (Universal Serial Bus) port is a proprietary port and cable, check the port in the tablet too.
As well it may be just a defective battery or worst case even a board problem.
Unfortunately I have no other device to test it with. I might just buy another cable and see how I go.
I know about the circuits on the battery, but I always thought they were just there as a safety measure due to the potentially volatile nature of Li-Ion when it drops below a certain voltage. I'll probably take your advice and stay away from charging it externally, I only did it once to see if the tab died or it was just a dead battery. The voltage never dropped low enough to trigger the circuit to 'kill' it, evidenced by the fact that I could get it back up to 3% just applying a constant voltage.
I'm guessing you've hit it on the head with the last sentence, might be a board problem which would be quite sad. Silly reason for a great device to die.
Thanks a lot for the reply, I'll update this thread once I try an alternative cable for future reference.
Ok, So to update:
I've bought and tested 3 separate cables, all provide 4.99V inside the device, but none of this makes it to the battery so I'm fairly certain it's the charging IC that's dead.
I bought a new battery that was charged to 40% so I was able to flash the device to see if it was maybe the custom kernel messing something up. Flashed to stock via Odin, still not charging.
From what I've read, I need a cell balancing circuit (since the battery is 2-cell Li-Ion) and a charging IC. I've found a suitable IC for fairly cheap, but I'm not sure if the balancing circuit is necessary. The battery already has one of these inside, but I'm not sure if this is just for Voltage/Current protection or if it also balances.
MP24AG: http://eng.it-m.co.kr/cnt/prod/tep_5l/MP24AG.pdf
If anyone knows I'd be very grateful.
I have looked around on this topic before posting, but nothing applies to what im experiencing
Up until this morning, I haven't had a single issue with my USB port or charging in general.
I clean flashed Purity KitKat, flashed compatible Uber kernel and installed my apps as one usually do, and let the phone charge for a while. A few hours later, I realized my battery was at 0%. I started panicking, looking for a USB replacement part, which I found for about $12 on Amazon. I decided I would download GSAM battery monitor to see if there was an issue with my charging cable.
What I saw was the mA flow was acting erratic, sometimes shooting from -700ma (yes, that's negative 700) all the way up to 1800mA. Even by just rotating the screen, it would drop instantly. . The phone charges, but a little at a time. I disabled KSM and fast charge which seemed to have a positive effect.
I'm not sure what caused this, or how to fix it, but I've attached a couple pictures to give you an idea of what I'm seeing. If it is in fact the USB port, would using a Qi charger be a good option or should I just go ahead and dismantle the phone and replace the USB port?
Note: windows still recognizes the phone and I can send files from the computer, and the charging bolt is showing.
Have you replaced the cable? Far more common for the cable to crap out then the port. Cheap or broken cables will appear to work, computer will detect phone and even display a charging indicator but it won't actually charge. Had happened to me in the past.
galakanokis said:
Have you replaced the cable? Far more common for the cable to crap out then the port. Cheap or broken cables will appear to work, computer will detect phone and even display a charging indicator but it won't actually charge. Had happened to me in the past.
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Yeah I've tried numerous chargers including my car charger. They all charge, but it took 12 hrs from 0 to 100
Kroniq said:
Yeah I've tried numerous chargers including my car charger. They all charge, but it took 12 hrs from 0 to 100
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Try flashing the stock rom to rule that variable out. If you want to be sure that is the usb port you could try with a wireless charger as it could also be the battery, you can find a new one at the same price range of the port.
It does seems a lot like what happened when both the stock charger and the cable were damaged. I tried to charge the phone and when disconnected it had less charge.
Alright, so here is a fun issue to deal with. My notepro has always been a little slow to charge, but most of them are. However, its gotten very bad.
I have had issues with screen flicker and a little heat issues and some other small things off an on. So, fed up with it, a few days ago I rooted the tablet. It worked fine. Then I tried to install a new kernel and rom that was getting good reviews. However, when i did this, I couldnt get past the boot screen. Several reinstalls of stock and customer kernels later, my tablet started flashing and eventually died. When it was plugged in, it would show the battery icon with a circle in the middle but then die. Several tries to fix only seemed to solidify the tablet's fate.
However, yesterday I gave it another shot. I assumes the tablet had heated up and made the solder loose, so after a while it was solid again. It started charging, and after reinstalling stock rooted rom and stock kernel repeatedly, it was working again. I then installed the rom and kernel I was trying to before (I had to have a custome kernel to be able to control voltage for the screen flickering issue).
Now it is actually working. All functions are working, and oddly enough I am not seeing any screen flickering.
Only one real problem remains. Battery charging. The battery is charging so slowly that when the tablet is turned on, it doesnt charge at all, it creates a stalemate between charging and draining. It also drains pretty quick. The power drops about 5% in about 5-10 minutes of full screen brightness use (I was testing it this way to try and see if it would flicker again.
Its been charging for about an hour now, and only gone up 5%.
I have tried a couple cords and different bricks, but to no avail.
There are some thoughts, I am wondering if the tablet is only drawing power as if charging from usb, so only around 0.5a instead of 2.4a or so . I am also wondering if there is still a hardware issue.
I do not think it is the rom or the kernel, as this issue was happening as well after I got the tablet working again on stock but before I tried isntalling the rom/kernel again.
Any suggestions? I would be very appreciative.
I had simular problem with very slow charging, reboots and bluescreen. I opend my note to check battery plugg for broken soldering, but I found no problem with it. But to check turely i unplugged battery from main bord and replugged it again. After that I had no problem at all, now its charging normal, no reboots.. stil working perfect after averyday use for about 8 mounts......
If you are using usb cord not usb3 cord it will charge very little when using tablet . Mine will charge when off and below 25% to full in 7 or 8 hrs overnight.
Sent from my SPH-L300 using XDA Free mobile app
Could be a bad charging port dock/flex cable. These are actually pretty easy to replace and can be found on Amazon. I had to replace one on mine. Try searching for a usb charging port dock flex cable for samsung galaxy note pro. That will cause the issues you are seeing. However the screen flickering sounds like a voltage issue caused by a cracked solder pin from the battery connection to the board. Which is very common on these and hard to see without an electronics magnafication glass. You could try taking the back off and pressing the battery connection firmly while plugging in your tablet and powering it one to see what happens. Either way sounds like a hardware issue.
snifferno said:
I had simular problem with very slow charging, reboots and bluescreen. I opend my note to check battery plugg for broken soldering, but I found no problem with it. But to check turely i unplugged battery from main bord and replugged it again. After that I had no problem at all, now its charging normal, no reboots.. stil working perfect after averyday use for about 8 mounts......
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Ok Guys, had the same problem with my 12.2 samsung tab pro, changed usb chargers, cables etc.
Found that the connector on the tablet itself (female) did not made good contack with the male usb.
So i simply , very careful, with a pair o pliers closed both tips on the usb conector, so the cable enters more tight. And voila, the usb amp meter i had showed a rate of charge from .33 amp , jumped to 1.73 witch is more than enough to charge and use tablet at the same time.
You need to do this at the end of the cable that plugs on the tablet, that is kind of double, maybe a e.0 usb or something like that. Make sure to close both tips. You want a tight connection