my phone can no longer make or recieve calls, cant get to the phonce section of the phone no matter what, says i have no connection, yet can go online, has 3g icon, and can send and recive text. can anyone solve because the silly geese at AT&T said the only way to fix is to exhange and said thats not fixing it bub! so can anyone help
which ROM?
Try hard reset.
Are you running WM6.1 without a compatible radio?
no rom
i have every thing factory, all i did was tried to hard spl and i kept getting the white screen so i was unable to even get a new rom. i went to sleep woke up and boom no calls or phone feature, but everything else. so any clues
i had this problem too,when 3g icon appear on bar,i can't make any phone calls,receive calls,and data connection.but when the G icon appear,i can make phone...etc.i tried all solutions change the radio and roms,but still no luck.
i send my device to the warranty returns,and they changed it to a new one
i think that it is the tytn II problem.
my friend have a PDA store,and 3 customers complaining about this...
so send back your device for warranty
cheers
Hard reset first of all then let us know if it still doesn't work.
Hi guys,
It seems that after receiving the new OTA update I ran into some issues.
My problem is that after installing the update my phone started to occasionally refuse to unlock the screen after pressing the power button.
If I connect the charger the screen unlocks but otherwise I have no option to unlock it.
I did a Factory restore (of course I lost every bit of apps I had installed - even tough I had the Backup settings activated-) and it seems that I'm seeing the same problem a few times a day.
Has anyone encountered this issue?
The phone is bought from Vodafone and original software installed.
Haven't rooted or S-off it.
Thanks
if ur phone is s-on and have same issue like s-off phones thats actually good news..seems that HTC messed up something...maybe is good advice for u to give phone to repair service if is s-on and see what thay can say about that.
I actually had that bug BEFORE the update, but not after. Instead of that, HTC Locations stopped working after the update and still is refusing to start even after factory resets and reinstall.
I have tried to contact HTC through their website to ask wheter something can be done about the issue, but the "Email Us" form doesn't seem to be sending anything after pressing submit and the "Chat with Us" form just shows blank white... I tried them on IE, FF and on my phone but they all show the same kind of behaviour.
It's really beginning to get irritating...
Clearly a software issue if it really happened after the OTA.
Wiping your Cache, Dalvik-cache partitions along with your Data (Factory Reset) should be able to refresh your phone as a "brand-new" one. That is if you can.
Stock recovery has an option to wipe Data and Cache.
If these still doesn't work, shove it to HTC's arses.,
Just kidding..
Send it for repair or maybe show it first to them.
some more bug.
-> live wallpaper sometime hang.
Starting yesterday I disabled the new feature "Trace keyboard" and since then the phone unlocked everytime.
Has anyone else kept this option activated and working ok?
2.3.5 OTA suxxxxs
Hi All,
I got OTA 2.3.5 Sense 3.0 on last Friday.
Since I have the screen problem = after a call sometimes I cannot unlock the screen with power button. If connect to the charger it's unlock and after the
power button works again. My phone is S-ON, fully original.
And I have 2 friends, they have Desire S and got this update too,
and after it the problem appear on their phones too.
So I think something wrong with new OTA update.
And I also notice the TTS Service, don't work too, it's always
halted.
(I made a factory reset and my friends too, but we have this problem too)
Any idea?
Everybody "got" this bug with OTA?
Bye,
Istvan from Hungary.
Wait for fix from HTC. They messed up something.
~Swaypovano sa Desire S BRE!~
I was finally able to get in touch with HTC regarding the Locations bug. The service agent said that he has never heard of such a problem before. His advice was that I should try the factory reset once more without the SIM card and without logging in to my Google account. I did that but the Locations still won't work. Only advice after this was to send my phone in for service... I'm really not happy with sending it in just to get an app (that was broken by their own update) to work again. I'm also pretty sure there was something wrong with the update to begin with considering all the new bugs being surfaced all the time.
This is really frustrating...
Would the people that have updated please tell wheter their Locations works perfectly? And if so, where are you from?
Bmw_m6 said:
Hi All,
I got OTA 2.3.5 Sense 3.0 on last Friday.
Since I have the screen problem = after a call sometimes I cannot unlock the screen with power button. If connect to the charger it's unlock and after the
power button works again. My phone is S-ON, fully original.
And I have 2 friends, they have Desire S and got this update too,
and after it the problem appear on their phones too.
So I think something wrong with new OTA update.
And I also notice the TTS Service, don't work too, it's always
halted.
(I made a factory reset and my friends too, but we have this problem too)
Any idea?
Everybody "got" this bug with OTA?
Bye,
Istvan from Hungary.
Click to expand...
Click to collapse
Try to disable the "Trace keyboard" feature. I did that and it seems that for the last ~18 hours I didn't encountered the unlock bug once.
Trace keyboard...
My "Trace keyboard" was off and the problem also present.
I tried to switch on, it hasn't any effect to the problem.
I hope the HTC will soon cede to this OTA full with bugs...
But as I known them, they not soo fast.....
Since the OTA update my Desire S crashes about once a day, and after it reboots it tells me it has recoverd from an error and asks me if i want to send the report to HTC. Seeing as how it reboots without any problems, and it works perfectly except the crash once a day, i suspect it has something to do with the flashing to 2.3.5.
Should i try a factory reset, or could there be another solution (seeing as how i really want to avoid a factory reset).
Oh and I have not rooted or S-OFF'ed my DS before the OTA update, so it's totally stock (as it has been since I got it)
I was able to fix the bug with Locations not starting up by changing my phone's language to English, then starting Locations, then changing the language back to Finnish again and voilá, it worked. One less problem for me.
I think that the Locations bug is limited to Nordic language versions (or even only to Finnish versions).
Hello
After update i have also the issue with the screen impossible to re-activate by power button after call is ended.
howto reproduce the issue: it happens only when screen is locked by security lock (PIN) and I receive a call. I pick up the call, screen is automatically turned off during call. After the call is finished, I'm unable to get the screen active again by pressing the power button!
Only working workaround is to attach phone to charger or connect to USB. Then the screen is activated and I can unlock it by PIN and working normally...
I need to have security lock enabled to be able to sync corporate email ( this is the security policy enforced by corporate Exchange server).
Ferro
Sent from my HTC Desire S using XDA App
This new OTA update looks more like a beta testing for many users still haven't got it and those who got it are complaining about bugs.
Some are affected by power button bug and others experience difficulties unlocking their phones.
What makes the situation even more strange is HTC not announcing the update.
Sent from my HTC Desire S
hamedunix said:
This new OTA update looks more like a beta testing for many users still haven't got it and those who got it are complaining about bugs.
Some are affected by power button bug and others experience difficulties unlocking their phones.
What makes the situation even more strange is HTC not announcing the update.
Click to expand...
Click to collapse
I'm sure you're right. HTC must have got a whole load of their people committed on new phones, others working on the recent security issues, so updates to our DS must be fairly low-priority. It smacks of the way that Microsoft beta-tested new OSes (perhaps still do) - Deploy many different public beta versions, don't bother actually reading the feedback but just simply measure how many complaints come in on each version. Finally, make official the version that got the fewest complaints.
I wouldn't be surprised if it goes quiet again for a week or so now.
The reply from HTC regarding the power bug:
Thank you very much for your cooperation and please be informed that we will get into this issue and we will try to determine what could cause these problems and what can be the solution. Please be patient with us because the investigation process itself it may take between 2 weeks and 4 weeks.
Have a nice day!
Disappointing
Hello,
After investigating further on my issue about "unable to resume screen by power button after call is finished" I described in my previous post I found it is most probably not related to OTA update but to HW problem...
I found my Proximity sensor is possibly dead. How the phone behaves (regarding screen on/off) during making or pick-up the phone is non standard. I also tried several android apps that are checking all sensors available on the phone and I see activity from all sensors except Proximity .
Talked also with HTC support... I'm going to sent my DS to HTC service center
Wish all getting the OTA update to enjoy it - I will certainly do so after I get my phone is repaired.
cheers
Ferro.
Pressing the power button during call or afterwards should light up the display.
At least that's what happened with the previous software version.
I'm still convinced HTC messed something in the update.
I have the exact same issue.
Has there been any work arounds how to fix this problem.
Mine's is on O2, never been rooted. Just stock.
If all fail looks like I will have to wipe phone and start again
I have a Mexican S2 LTE i727 Skyrocket from Telcel.
I rooted it, unlocked it via a web code i bought, and after a few hiccups everything seemed to be working fine (GPS, Wifi, installing and using apps), i did try to keep blocked cellphone data because i dont have a plan yet.
Yesterday i received my 1st call (not my main phone yet) and i found out that i cant make a call longer than 15 seconds!, as the phone will cut audio, or hang up, or restart the phone all together...
The only thing weird i can think of, is that when i first unlocked the phone is said "SUCCESSFUL" and 14 seconds later "FAILED", i restarted and changed roms a few times, and kept being locked...
I tried the alternative methods they sent me by mail and did something that apparently unlocked it successfully, because now i dont get any message when i insert a different SIM, and the carrier name actually comes up (2 different carriers), and everything seems to work...
BUT when i dial *#7465625# to confirm if the phone is unlocked, i get a "Unfortunatelly, the process com.android.phone has stopped." message.
*#06# does gets my imei correctly (a different ROM said it was 0, I changed roms and i could see the imei correctly again.
I tried changing to different mods, like Embyro 6.0, Embyro 6.3, Embyro 4.1, CM9.1, CM10.0, ATT stock deodexed, ATT ICS 404, and a few others... and its the same with every one the phone will hang up, or reboot or lose all audio in or out. (it wont pass the bootscreen with the actual TELCEL stock rom from sammobile)
Am i missing something? a test i could do to see whats wrong?
Could it be a hardware issue? any other *# codes i could try?
also... Anyone out there has the official TELCEL firmware/rom??? or an alternate source for some reason i cant get the one from sammobile to work and i was planning on taking it back for warranty if i confirmed its a hardware issue... :,(
Got my note back in November, rooted through odin in December. Everythings been grand and perfect.
Till I watched a video on youtube 2-3mnths ago about good rooted apps (wanted to get more daring other than xposed) loaded gsm gestures app? I think was the name. Kept it for a week, didnt use it. Uninstalled it, phone rebooted, instead of the normal "app uninstalled"
After that my phones been laggy, freezes, and freezes and turns off. Its factory wiped itself 8 times. I have countless posts on Reddit timelining everything. Long short is, tried liquid smooth to see if that would fix my problem, lost text messaging with that could only text for an hr a day, flashed stock sprint firmware and rerooted afterwards, have been slow to reload apps on phone, incase of factory reset or whatever. my phone is now taking 75+ batter pulls to get into a normal boot, every 15bat pulls it jumps into download mode "could not do normal boot ddi_mms read fail" and now an ssl text ive only seen once today, ill try and write that down if it happens again.
Finally when I get back into my phone, sometimes I have to update prl to get service again, the other day my phone lost signal and all my network settings were unselected, I had to select them all and my phone was fine, then I was on the phone and it cut me out in the middle of a call and said roaming lost or something, and I had to reapply cdma/lte on sprint.
Im beyond frustrated, im getting married in 2 weeks, and going out of country immediately after, so I need a working phone as most my business is conducted through it. I have no upgrade on sprint, and cant afford to throw out 400$ for a "new" note 4
Please please please someone help me.
Thanks for your time.
Matt
Hi,
Here's a thread on returning to stock firmware. That should give you a fresh start,
http://forum.xda-developers.com/note-4-sprint/general/stock-tar-odin-flashable-t3056478
If you want to find other options, you could ask for other ideas in your device section here,
http://forum.xda-developers.com/note-4-sprint/help?nocache=1&z=7997657528612763
Good luck!
I am pretty frustrated with my S6 (sm-g920w8) after taking the update to Nougat. I do not know why I upgraded.
I never missed a call when I was on Marshmallow but since the upgrade in July, I have missed about 5-10% of my calls daily that go directly to voicemail and are not registered in my call logs. I tried everything from factory resets...to a new SIM card...
I am at the newest firmware (G920W8VLS5DQG1). I am NOT rooted. My phone status shows a valid IMEI (although it does show my phone number as unknown).
Please anyone with suggestions I would love to hear...otherwise I may have no choice but go purchase a new phone as I rely on my phone for business...right now I downgraded to my s4 until I do something about the problem.