Database Info

[Guide] Survivng a Data Wipe / Update (Reduces Force Closes, too!)

Alright, this is a guide for everyone who has come to me saying "When I update, XXX.apk force closes" or "I hate doing a wipe every time I update"
What you will need:
Computer
Backup for Root Users
Google Account
SD Card
( Yes, this is written for idiots, )
What to do:
Power on your phone
Sync your google account
Run Backup for root users
Perform a data backup (first option)
Upon completion connect the phone to PC
Mount the sd card and open BackupRoot/data
delete everything related to the system
This is providers folders, htc.android folders, anything that isn't related to an app that you have installed
You should be left with just your program folders
These are things like nl.rogro.GScriptFull, and other INSTALLED programs
Do the update, wipe your phone, ect. (Whatever you had to do)
Run Backup for root users after opening any apps that have a EULA
These are things such as "Welcome, this program does some stuff" that appear when you first start the app and prevent data from being written until they have been accepted in full
Choose Restore Data (the option to the right of the first one you used)
Sync Google account
Congratulations, you have restored.
Now Backup for Root Users is a great app, but many people do not realize that when you back up all of your data, things like calendar and Mms may be different versions. Unlike installed apps that are meant to accept data from different versions of the same app, these programs may carry the same name but may read data differently. Things like calendar do not transport well, but by syncing your account you prevent losing anything because it is all reloaded by the sync.
Note: You will lose settings for Settings and Home Screen. These cannot be prevented and are the MOST COMMON cause of issue because the code for Launcher, Rosie, and the System are CONSTANTLY being changed. It's a small price to pay...

Great Advice!!! Thanks!

nice...added to thread index

LOL! My App in a guide on xda! LOL Again! XD

blackgin said:
LOL! My App in a guide on xda! LOL Again! XD
Click to expand...
Click to collapse
Ah, so you're the person behind this great app.
do you happen to have a thread/blog that explains what some of these backups do? I have a bit of a hard time decyphering some of them.

Correct me if i'm wrong regarding your tutorial twistedumbrella.
If the users are running apps2sd, shouldn't they run the second option of the backup "Backup Data2sd"?

As you requested I published an info page on my blog:
http://blackgins.wordpress.com/what-dobackup-for-root/

blackgin said:
LOL! My App in a guide on xda! LOL Again! XD
Click to expand...
Click to collapse
your app can't be pimped enough!

thanks for the tip and good job blackgin for creating this app.

blackgin said:
LOL! My App in a guide on xda! LOL Again! XD
Click to expand...
Click to collapse
Slightly off topic I suppose, but could you [Blackgin] give us an option when using your program (as I do) to automatically backup only the Application Data that Twisted mentions above. That would save us the step of going in and deleting all that other stuff. You could call it "Pre-Wipe Backup" or something.

stellarman said:
Slightly off topic I suppose, but could you [Blackgin] give us an option when using your program (as I do) to automatically backup only the Application Data that Twisted mentions above. That would save us the step of going in and deleting all that other stuff. You could call it "Pre-Wipe Backup" or something.
Click to expand...
Click to collapse
Easier said than done. You either have to index all apps and backup relative to that list (data is often a different name than the app) or index the system and skip that data (again variable by build). Honestly it would be a little too complicated unless you have set data lists just due to the variable nature of app name to data location.

Here is 1 more addition:
suppose u r gona have a wipe & dont want to do google account sign in again but want it to be automatically signed-in @ the first boot after updating,
Grab the attachment, extract & run bat file
It will backup google account database & will restore database:
Note: Backup When Phone Is running Means not in recovery mode
&
Restore after Updating/Wiping But in Recovery Mode Even restoring as soon as u update will do....

twistedumbrella said:
Easier said than done. You either have to index all apps and backup relative to that list (data is often a different name than the app) or index the system and skip that data (again variable by build). Honestly it would be a little too complicated unless you have set data lists just due to the variable nature of app name to data location.
Click to expand...
Click to collapse
Maybe it isn't so difficult, I'm trying..
EDIT: Done

So if I am on a build using aps2SD, I choose that option right? The first time nothing backed up/restored properly

For me on cyanogen build, it works also the normal apk backup..

I backed up my sms while using Cyanogen 3.4.6, and i just flash JACHero, can I restore those SMS or will I run into some errors?

twistedumbrella said:
......
Run Backup for root users
Perform a data backup (first option)
....
......
Run Backup for root users after opening any apps that have a EULA
These are things such as "Welcome, this program does some stuff" that appear when you first start the app and prevent data from being written until they have been accepted in full
Choose Restore Data (the option to the right of the first one you used)
.......
Click to expand...
Click to collapse
What options are there?
These are the options, see the images
{
"lightbox_close": "Close",
"lightbox_next": "Next",
"lightbox_previous": "Previous",
"lightbox_error": "The requested content cannot be loaded. Please try again later.",
"lightbox_start_slideshow": "Start slideshow",
"lightbox_stop_slideshow": "Stop slideshow",
"lightbox_full_screen": "Full screen",
"lightbox_thumbnails": "Thumbnails",
"lightbox_download": "Download",
"lightbox_share": "Share",
"lightbox_zoom": "Zoom",
"lightbox_new_window": "New window",
"lightbox_toggle_sidebar": "Toggle sidebar"
}

It depends on what you are using (app2sd or not) and what you want to backup..
If you want to backup data without system one, chose data-sys (or that for app2sd).. If you want a full data backup chose backup data (or that for app2sd)

Backup for root users doesn't work for me.
When I start the application the first time I click on always allow permission.
Then I click on any buttons to save and nothing.
Just a message very fast "Performing Backup..."
On SD there is a directory "BackupRoot" and inside 2 Directories "dataNoSys" and "sd".
any idea?
I'm on custom ION r1

new release
Hi everybody,
Today I ve found a upgrade of BackupForRoot!
Always better! Good work Blackgin

Going back to stock ROM - how can I do that?

Ok, I flashed Nothrillrs A700 build for the A510. It is fast and high sensitivity, but has got some problems.
I now want to go back to my stock Acer ROM...how can I do this? My build previously was _A510_1.073.00_WW_GEN1
Also, once I go back, what will I lose? I.e., unlocked bootloader, root, cwm. Can I OTA after flashing back to stock?
Any and all help will be welcome!

himmatsj said:
I now want to go back to my stock Acer ROM...how can I do this?
Click to expand...
Click to collapse
You surely did a nandroid backup before flashing the new rom? Easiest way to go back is to restore your old rom (boot into CWM recovery, select restore and chose the image you made before flashing the new rom). You won't loose anything as the restore process just re-creates your system to the point where you made the backup.

Wulle70 said:
You surely did a nandroid backup before flashing the new rom? Easiest way to go back is to restore your old rom (boot into CWM recovery, select restore and chose the image you made before flashing the new rom). You won't loose anything as the restore process just re-creates your system to the point where you made the backup.
Click to expand...
Click to collapse
Ok, but the image size is just about 12 MB. The ROM I flashed was about 300MB. Will this restore all my apps too?

Thank God I did the nandroid backup. Everything back to normal. I never knew this was possible. How come the recovery saved on my ext SD card is only 12 MB in size, but this can restore every single detail of my system as per normal?
One problem: it says system updater failed. Does this mean I won't be able to get anymore updates again? Any idea why?
Update: I can't get refunds from Google Play anymore, within the 15 mins period after flashing this ROM, and even after returning to my previous nandroid restore. Any way to fix it?

himmatsj said:
Update: I can't get refunds from Google Play anymore, within the 15 mins period after flashing this ROM, and even after returning to my previous nandroid restore. Any way to fix it?
Click to expand...
Click to collapse
Perhaps you ask too many refunds? I've heard of accounts being flagged to prevent piracy (it's easy to buy an app, copy it, refund it, etc.) for too many refunds.
It's not because of my ROM as refunding works fine when using my ROMs. You can even backup/restore to your Google account when switching between ROMs, so Google doesn't see them as 'unofficial'.

NoThrills said:
Perhaps you ask too many refunds? I've heard of accounts being flagged to prevent piracy (it's easy to buy an app, copy it, refund it, etc.) for too many refunds.
It's not because of my ROM as refunding works fine when using my ROMs. You can even backup/restore to your Google account when switching between ROMs, so Google doesn't see them as 'unofficial'.
Click to expand...
Click to collapse
I thought the same. So I created a brand new Google account, logged in to Play store....and I still can't refund apps! Actually, the refund option is there, but not for 15 minutes. The moment I exit Google Play after downloading the app, the refund option will disappear. Before that I can still see it as long as I returned to the app page in 15 minutes.
I strongly suspect is your ROM. Can anyone else please verify?
UPDATE: Ok, can you try getting an app (just a cheap one will do), and then use it, do other things like run the web browser/play a game and then go back to Google Play and get a refund after 5 minutes. I believe with the A700 Franken ROM for A510, this will not be possible.

It's not my ROM, I've tested this before, but fine:
{
"lightbox_close": "Close",
"lightbox_next": "Next",
"lightbox_previous": "Previous",
"lightbox_error": "The requested content cannot be loaded. Please try again later.",
"lightbox_start_slideshow": "Start slideshow",
"lightbox_stop_slideshow": "Stop slideshow",
"lightbox_full_screen": "Full screen",
"lightbox_thumbnails": "Thumbnails",
"lightbox_download": "Download",
"lightbox_share": "Share",
"lightbox_zoom": "Zoom",
"lightbox_new_window": "New window",
"lightbox_toggle_sidebar": "Toggle sidebar"
}
Google Play page of the app and purchasing
Purchased and installing
Started the app, then went back to Google Play after a few minutes
Refunded
Like I said before, it has nothing to do with my ROM, or any other custom ROM for that matter. It most likely has to do with the fact that you, as you said yourself, refund alot of apps. There's a reason Google brought the timeframe back from 24 hours to 15 minutes, they are trying to prevent piracy and I'd be suspicious too if someone refunds quite alot. Especially since most of the apps out there offer free versions you can try before purchasing the full version.
But, all that's just my thoughts, and I am not Google. Therefor I'd suggest contacting Google to see what's up.

carbon rom

There is an option to turn both slide and pattern lock, but ive forgotten were it is. help please.

blackuse said:
There is an option to turn both slide and pattern lock, but ive forgotten were it is. help please.
Click to expand...
Click to collapse
It's there, you just have to enable a lock first.
{
"lightbox_close": "Close",
"lightbox_next": "Next",
"lightbox_previous": "Previous",
"lightbox_error": "The requested content cannot be loaded. Please try again later.",
"lightbox_start_slideshow": "Start slideshow",
"lightbox_stop_slideshow": "Stop slideshow",
"lightbox_full_screen": "Full screen",
"lightbox_thumbnails": "Thumbnails",
"lightbox_download": "Download",
"lightbox_share": "Share",
"lightbox_zoom": "Zoom",
"lightbox_new_window": "New window",
"lightbox_toggle_sidebar": "Toggle sidebar"
}

Lethargy said:
It's there, you just have to enable a lock first.
Click to expand...
Click to collapse
ah it was right there and i didnt see it and how is there a temperature on ur status bar.
and since ur a carbon dev guy i did a carbon update today (15062014) and it wiped out all my data not app but personal data. why is that ??

blackuse said:
ah it was right there and i didnt see it and how is there a temperature on ur status bar.
and since ur a carbon dev guy i did a carbon update today (15062014) and it wiped out all my data not app but personal data. why is that ??
Click to expand...
Click to collapse
I have my own personal build of Carbon with a few extra things added, that status bar CPU temp being one of the things. I'm not a Carbon Dev so I can't answer your question but I can try.
What do you mean by "personal data", your internal storage?
Sent from my Nexus 5

yes all my internal storage (camera pics, music and all that)

blackuse said:
yes all my internal storage (camera pics, music and all that)
Click to expand...
Click to collapse
What method did you use to update? Flashing via recovery or Carbon Delta?

Actually i had a very old carbon rom(**012014). then i flashed the new one, downloaded it a 2-3 days back and flashed it today. did now wipe any thing. then after boot the system asked me to update i think thats the carbotdelta thing. So i actually did both.

blackuse said:
Actually i had a very old carbon rom(**012014). then i flashed the new one, downloaded it a 2-3 days back and flashed it today. did now wipe any thing. then after boot the system asked me to update i think thats the carbotdelta thing. So i actually did both.
Click to expand...
Click to collapse
What nightly version does it say in About phone? Are you sure it didn't wipe because you were using an old version? Can you still put files into internal storage?

Lethargy said:
What nightly version does it say in About phone? Are you sure it didn't wipe because you were using an old version? Can you still put files into internal storage?
Click to expand...
Click to collapse
im sure i didnt wipe anything, since its the same carbon i thought it wasnt necessary. current version is carbon-kk-nightly 20140615-0050. my apps with app data is present and yes im able to move data to internal.
Usually in case if something gets deleted its the apps and app data that gets deleted and the internal storage is safe rite. do u think the carbon delta way of updating could have done that.

blackuse said:
im sure i didnt wipe anything, since its the same carbon i thought it wasnt necessary. current version is carbon-kk-nightly 20140615-0050. my apps with app data is present and yes im able to move data to internal.
Usually in case if something gets deleted its the apps and app data that gets deleted and the internal storage is safe rite. do u think the carbon delta way of updating could have done that.
Click to expand...
Click to collapse
Carbon Delta "should" be keeping your storage. Also in recent builds of Carbon they added the option to keep data/Xposed/density when flashing a new nightly (Persistence in Carbon Fibers). If you can still move files to your internal storage then it's definitely not a corrupt partition.
I'm not sure why it wiped your internal storage, sorry. Did you delete any folders in your storage when connected to a PC?

Lethargy said:
Carbon Delta "should" be keeping your storage. Also in recent builds of Carbon they added the option to keep data/Xposed/density when flashing a new nightly (Persistence in Carbon Fibers). If you can still move files to your internal storage then it's definitely not a corrupt partition.
I'm not sure why it wiped your internal storage, sorry. Did you delete any folders in your storage when connected to a PC?
Click to expand...
Click to collapse
oh thats wat it means huh i saw this new option(enable persistance) in the carbon fibers menu. and no dude i did not delete any file.no prob and thaks for spending time on this. i'm not gonna update carbon for another 6 months lol :laugh:
and i jst saw this in contact list the contacts pics are alphabets(for those i dont have pics). i want the earlier thing i there a way to get that. if i get the contacts app from the previous nightly and move it into the system will that work .

blackuse said:
oh thats wat it means huh i saw this new option(enable persistance) in the carbon fibers menu. and no dude i did not delete any file.no prob and thaks for spending time on this. i'm not gonna update carbon for another 6 months lol :laugh:
and i jst saw this in contact list the contacts pics are alphabets(for those i dont have pics). i want the earlier thing i there a way to get that. if i get the contacts app from the previous nightly and move it into the system will that work .
Click to expand...
Click to collapse
You can't change the contact list automatic pictures, it was a change made in AOSP for 4.4.3, to match the same placeholder image as in the Gmail app. (1st letter of contact's name). You can try taking one out from an old nightly but that will probably break things.

Lethargy said:
You can't change the contact list automatic pictures, it was a change made in AOSP for 4.4.3, to match the same placeholder image as in the Gmail app. (1st letter of contact's name). You can try taking one out from an old nightly but that will probably break things.
Click to expand...
Click to collapse
Oh ... ok.

Best way to backup my apps when changing ROMs?

I always find I have to just redownload all my apps and it gets annoying. Also it'd be nice if it could backup sms messages and keep the homescreen layout (I use the Google Experience Launcher)

How about titanium backup?
have u ever used this app before?

sms back up +
seanmalto said:
How about titanium backup?
have u ever used this app before?
Click to expand...
Click to collapse
i used it successfully to restore all my phone logs but sms failed with this app

Use titanium (or Helium) for all your apps, use SMS Backup & Restore for sms.
Sent from my SM-N9005 using Tapatalk 2

GalaxyWhy said:
I always find I have to just redownload all my apps and it gets annoying. Also it'd be nice if it could backup sms messages and keep the homescreen layout (I use the Google Experience Launcher)
Click to expand...
Click to collapse
How about super backup, i use it for sms,app,contact backup

I've tried Helium before but it didn't backup all my apps for some reason...
I've heard of titanium but its not free is it? (To use effectively)
Sent from my LG G2 running CloudyG3

GalaxyWhy said:
I've tried Helium before but it didn't backup all my apps for some reason...
I've heard of titanium but its not free is it? (To use effectively)
Sent from my LG G2 running CloudyG3
Click to expand...
Click to collapse
That's why I suggest you to try this one brother, "super backup".
You can download it from playstore. Its very simple ui but can backup all of your app include your system app.
And it's free
Http://www.4shared.com/download/8f0OZbMqba/screenshot_2014-10-11-11-26-48.png?lgfp=3000
Hope you like it

nubikom said:
That's why I suggest you to try this one brother, "super backup".
You can download it from playstore. Its very simple ui but can backup all of your app include your system app.
And it's free
Http://www.4shared.com/download/8f0OZbMqba/screenshot_2014-10-11-11-26-48.png?lgfp=3000
Hope you like it
Click to expand...
Click to collapse
Alright thanks dude. I thought u said it was only for SMS n such. I'll give it a go
Sent from my LG G2 running CloudyG3

Edit http://www.4shared.com/photo/8f0QZbMqba/screenshot_2014-10-11-11-26

Try titanium backup...i guess the best one out there for backups

I tried Super Backup, but it won't backup to my external sdcard
Sent from my LG G2 running CloudyG3

i need this 2
somebody please

ShadowLea said:
Use titanium (or Helium) for all your apps, use SMS Backup & Restore for sms.
I use this combo as well. Never had a problem losing anything once I started using it.
Click to expand...
Click to collapse

titanium backup has always worked for well for me for apps. I've never worried about backing up SMS though.

GalaxyWhy said:
I tried Super Backup, but it won't backup to my external sdcard
Sent from my LG G2 running CloudyG3
Click to expand...
Click to collapse
open super backup user interface, click setting at the top of the page
{
"lightbox_close": "Close",
"lightbox_next": "Next",
"lightbox_previous": "Previous",
"lightbox_error": "The requested content cannot be loaded. Please try again later.",
"lightbox_start_slideshow": "Start slideshow",
"lightbox_stop_slideshow": "Stop slideshow",
"lightbox_full_screen": "Full screen",
"lightbox_thumbnails": "Thumbnails",
"lightbox_download": "Download",
"lightbox_share": "Share",
"lightbox_zoom": "Zoom",
"lightbox_new_window": "New window",
"lightbox_toggle_sidebar": "Toggle sidebar"
}
and then in new open page there is the setting path

Hello, i recommend Titanium backup.

nubikom said:
open super backup user interface, click setting at the top of the page
and then in new open page there is the setting path
Click to expand...
Click to collapse
It wont find my External SD Card though (im using USB OTG since my phone doesnt have a SD card slot) so im gunna backup and then move it to my SD card using a Root Explorer

if you have root explorer lets open it and click storage
look in this folder, maybe your external sdcard is named as extsd or sdcard1, etc
reopen super user and clik backup path and change as /storage/sdcard1/SmsContactsBackup
or /storage/extsd/SmsContactsBackup depending of what is name of your external sdcard on /storage
You can do this to usb otg too

nubikom said:
if you have root explorer lets open it and click storage
look in this folder, maybe your external sdcard is named as extsd or sdcard1, etc
reopen super user and clik backup path and change as /storage/sdcard1/SmsContactsBackup
or /storage/extsd/SmsContactsBackup depending of what is name of your external sdcard on /storage
You can do this to usb otg too
Click to expand...
Click to collapse
I got it working. Just a question is there a way to make the apps automatically install themselves? I got a pop-up for each app that I had to click "Install" then "Done" which was tedious

GalaxyWhy said:
I got it working. Just a question is there a way to make the apps automatically install themselves? I got a pop-up for each app that I had to click "Install" then "Done" which was tedious
Click to expand...
Click to collapse
NO it can not
You only reinstall super backup from play store and then open it and tab to the archiver easy to reinstall your app just by one click at the bottom of archiver and all of your app will reinstall quickly.

Deleted youtube...OOPS

I used root app manager to delete youtube and now my phone only boots into fastboot I do have a backup in the manager's "recycle bin" folder. My question is, where should this app be placed? If someone could check their file browser and let me know the folder name and location it would be greatly appreciated! I've been led to believe it may be in /system/app or /system/priv-app but apparently the manager also deleted the folder or I'm looking in the wrong spot. I'm hoping that relocating the apk will solve my problem without having to reflash OOS. Thanks in advance!!

Try /system/product/app

Gimmemabrewski said:
I used root app manager to delete youtube and now my phone only boots into fastboot I do have a backup in the manager's "recycle bin" folder. My question is, where should this app be placed? If someone could check their file browser and let me know the folder name and location it would be greatly appreciated! I've been led to believe it may be in /system/app or /system/priv-app but apparently the manager also deleted the folder or I'm looking in the wrong spot. I'm hoping that relocating the apk will solve my problem without having to reflash OOS. Thanks in advance!!
Click to expand...
Click to collapse
system/app/YouTube/YouTube.apk
Sent from my [device_name] using XDA-Developers Legacy app

louforgiveno said:
system/app/YouTube/YouTube.apk
Sent from my [device_name] using XDA-Developers Legacy app
Click to expand...
Click to collapse
I will try that. Thank you! Is there also a .conf file in that folder by chance? I'm gonna go ahead and put it there anyway lol. I'll update

Unfortunately it didnt work. But I did place the app in /system/system/app/YouTube/ as ther was no app folder in /system. I am running the latest 10.3 update. I might try to fix contents, but im running out of patience unless someone has another suggestion for me. Thanks again @louforgiveno

drky said:
Try /system/product/app
Click to expand...
Click to collapse
Crap, I somehow missed this response. There was a youtube app in that folder but i installed vanced through recovery. You're not using that by chance are you? Either way, I'm unable to boot. Fortunately I just updated today and my other slot will boot. Looks like I'm backing up and reinstalling. Might try a custom rom I've been so happy with OOS that I've never tried one on my 6t or the 7pro lol. Any suggestions? The stock camera is important to me fyi. Thanks again to both of you for the help!

Gimmemabrewski said:
Unfortunately it didnt work. But I did place the app in /system/system/app/YouTube/ as ther was no app folder in /system. I am running the latest 10.3 update. I might try to fix contents, but im running out of patience unless someone has another suggestion for me. Thanks again @louforgiveno
Click to expand...
Click to collapse
Ah yes 10.3....sorry I'm still on pie.
By any chance have you looked in data/app? (If that path even exists anymore on 10.3)
And did you try to wipe cache/dalvik? (Maybe that would allow for boot?)
Hope you get it sorted out!
Sent from my [device_name] using XDA-Developers Legacy app

You could always try to flash gapps and see if that helps, but I can not see for the life of me how deleting YouTube would prevent the device from booting...

So I booted it up in the other slot. Seemed to be working fine, except WiFi wouldnt work. If I enabled it, it wouldn't even get to searching before it disabled itself. So i backed up with titanium (only user apps) and transfered files to the computer, and used the stock recovery to factory reset. Maybe I should've tried booting from there, but i went ahead and installed twrp, installed the latest 10.3 update i had saved from the phone (which was downloaded by OOS), and when i booted it up, WiFi is still broken Not only that, but after taking an hour to transfer my stuff back to the phone, OOS lost it on the first boot (entirely different issue, just venting at this point). So now I'm going to try the fastboot route. I found a guide from user mauronofrio that hopefully will fix everything. If anyone has any other ideas to just get the phone back to factory, I'll take them in case this doesn't work lol. Apparently Youtube is a very important system app!! :silly:

I'm finally back in business. The reason for my post was to not have to factory reset. Never thought it would've given me this much trouble (headbang) . Moral of the story.... OOS must run off of youtube app
{
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"lightbox_next": "Next",
"lightbox_previous": "Previous",
"lightbox_error": "The requested content cannot be loaded. Please try again later.",
"lightbox_start_slideshow": "Start slideshow",
"lightbox_stop_slideshow": "Stop slideshow",
"lightbox_full_screen": "Full screen",
"lightbox_thumbnails": "Thumbnails",
"lightbox_download": "Download",
"lightbox_share": "Share",
"lightbox_zoom": "Zoom",
"lightbox_new_window": "New window",
"lightbox_toggle_sidebar": "Toggle sidebar"
}

That is not the moral of the story.
The moral is don't **** around with the /system partition. Why you didn't just use adb to disable the app is beyond me.

skymera said:
That is not the moral of the story.
The moral is don't **** around with the /system partition. Why you didn't just use adb to disable the app is beyond me.
Click to expand...
Click to collapse
I could've disabled it within my regular settings. I wanted it removed so I could have a different version installed.

Gimmemabrewski said:
I could've disabled it within my regular settings. I wanted it removed so I could have a different version installed.
Click to expand...
Click to collapse
Rootless YouTube vanced can be installed and used alongside regular YouTube.

Yes I know. I wanted to delete YouTube. I wanted off of my device. I succeeded. The phone did not. Eventually, we will both succeed ???