Hey guys. I've been around since the OG Droid, and I've never posted because I've been able to find the information by searching usually. But now I have a problem that I haven't been able to solve, and I was hoping someone could puzzle it out.
Right now I have a Nexus 5. I got it at launch and it's been perfect, with none of the issues others have had that required RMA. I unlocked the bootloader when I got it and loaded TWRP and rooted, but left it stock beyond that. About a week or so ago, I rebooted into recovery. While I was there, out of habit, I cleared cache and Dalvik. The thing is, it took 5-10 minutes to clear, and during that time I remembered that i had ART enabled. Now, I know others have had trouble with TWRP messing them up on a wipe, but this is where it gets interesting.
I rebooted when TWRP finished wiping. The boot animation spins the balls in once, then on the second time, there is color bleed forming a line across screen on the top and bottom of the boot animation. Again it spins, and it's fine, and then it does it again. Every second spin of the boot animation.
Eventually it booted in and I used the phone. An hour later, I got some force closes, it locked up, and then it rebooted into a bootloop. With the boot animation bleeding every second spin. When I got sick of that, I started trying to fix it by flashing factory images, locking and unlocking bootloader, fastboot erasing cache, userdata and system, fastboot formatting cache, userdata and system, trying TWRP again and wiping, trying CWM and wiping, wiping in stock recovery, anything and everything. I don't know how this is lasting past flashing factory images after an erase or a format, but every time I try to boot my Nexus 5, it either gets caught in a bootloop with varying amounts of boot animation graphics glitches, or it boots into Android and then after I spend a few hours setting up again, it will randomly hit me with graphical glitches in the OS or reboot, and then I'm stuck in the exact same boot loop.
Does anyone have any ideas that I haven't tried? I've done all of these multiple times, checked MD5's and SHA's, used different downloads of factory images, applied or not applied the update to 4.4.1, and nothing seems to work. Sometimes it's right away, sometimes it takes hours or even a day, but eventually I end up with force closes and a boot loop with bleeding graphics.
Thanks in advance for any possible help. I'll sit here quietly and wait for someone to tell me to just flash the factory image.
Kal5el said:
Hey guys. I've been around since the OG Droid, and I've never posted because I've been able to find the information by searching usually. But now I have a problem that I haven't been able to solve, and I was hoping someone could puzzle it out.
Right now I have a Nexus 5. I got it at launch and it's been perfect, with none of the issues others have had that required RMA. I unlocked the bootloader when I got it and loaded TWRP and rooted, but left it stock beyond that. About a week or so ago, I rebooted into recovery. While I was there, out of habit, I cleared cache and Dalvik. The thing is, it took 5-10 minutes to clear, and during that time I remembered that i had ART enabled. Now, I know others have had trouble with TWRP messing them up on a wipe, but this is where it gets interesting.
I rebooted when TWRP finished wiping. The boot animation spins the balls in once, then on the second time, there is color bleed forming a line across screen on the top and bottom of the boot animation. Again it spins, and it's fine, and then it does it again. Every second spin of the boot animation.
Eventually it booted in and I used the phone. An hour later, I got some force closes, it locked up, and then it rebooted into a bootloop. With the boot animation bleeding every second spin. When I got sick of that, I started trying to fix it by flashing factory images, locking and unlocking bootloader, fastboot erasing cache, userdata and system, fastboot formatting cache, userdata and system, trying TWRP again and wiping, trying CWM and wiping, wiping in stock recovery, anything and everything. I don't know how this is lasting past flashing factory images after an erase or a format, but every time I try to boot my Nexus 5, it either gets caught in a bootloop with varying amounts of boot animation graphics glitches, or it boots into Android and then after I spend a few hours setting up again, it will randomly hit me with graphical glitches in the OS or reboot, and then I'm stuck in the exact same boot loop.
Does anyone have any ideas that I haven't tried? I've done all of these multiple times, checked MD5's and SHA's, used different downloads of factory images, applied or not applied the update to 4.4.1, and nothing seems to work. Sometimes it's right away, sometimes it takes hours or even a day, but eventually I end up with force closes and a boot loop with bleeding graphics.
Thanks in advance for any possible help. I'll sit here quietly and wait for someone to tell me to just flash the factory image.
Click to expand...
Click to collapse
What kind of FC's? Random apps you have on your phone or specific apps? Also, do you have any kinds of system mods or complete stock? Do the weird graphical glitches on the bootanimation happen on the boot right after you flash the factory images? Or subsequent boots after the OS graphical glitches start?
As for right now, try running a factory image without installing anything apart from apps that come stock (don't install anything from the Play Store). If you can't live without some apps, try keeping them to the top 100 downloaded apps (ie. ones that have huge userbases and most definitely do not cause system issues).
Reason I say this is because the only three reasons I can think of are 1) app you have installed doesn't play nicely with stock Kitkat 2) something borked your EFS partition 3) your GPU is screwed.
thattypicalnerd said:
What kind of FC's? Random apps you have on your phone or specific apps? Also, do you have any kinds of system mods or complete stock? Do the weird graphical glitches on the bootanimation happen on the boot right after you flash the factory images? Or subsequent boots after the OS graphical glitches start?
As for right now, try running a factory image without installing anything apart from apps that come stock (don't install anything from the Play Store). If you can't live without some apps, try keeping them to the top 100 downloaded apps (ie. ones that have huge userbases and most definitely do not cause system issues).
Click to expand...
Click to collapse
Thanks for the reply.
The force closes are Google Search, or other Google stuff. I had the build.prop edited for 400 LCD density before this all started, but I haven't changed it back on subsequent flashes. So it is completely stock, not even rooted, and sometimes not even a custom recovery. 100% stock. The glitches happen on a clean flash from factory images, immediately on first boot. They get worse on subsequent boots after OS glitches start. In terms of what they look like, they are red or blue or white. Never other colors. On boot, they form dash lines bordering the boot animation. On the OS, they form lines above the default Google folder or vertical or horizontal lines mostly.
I've tried running just factory image with nothing installed except stock. I get the same results. Either I get glitches and force closes followed by a reboot right away, or it starts within a few hours of booting. If it reboots and gets back to OS without boot looping, the glitches in OS will be worse, and it will reboot into boot loops within a few minutes.
I still have my GNex, so I can afford to keep this phone stock until I resolve this. But it is basically unusable, and I don't want to RMA since I seem to have gotten one of the good ones, you know? This has to be a software problem, possibly a partition problem caused by TWRP. I was paying close attention to Metal_Head's thread, but he resolved his problems by wiping in TWRP, and that hasn't worked for me.
Kal5el said:
Thanks for the reply.
The force closes are Google Search, or other Google stuff. I had the build.prop edited for 400 LCD density before this all started, but I haven't changed it back on subsequent flashes. So it is completely stock, not even rooted, and sometimes not even a custom recovery. 100% stock. The glitches happen on a clean flash from factory images, immediately on first boot. They get worse on subsequent boots after OS glitches start. In terms of what they look like, they are red or blue or white. Never other colors. On boot, they form dash lines bordering the boot animation. On the OS, they form lines above the default Google folder or vertical or horizontal lines mostly.
I've tried running just factory image with nothing installed except stock. I get the same results. Either I get glitches and force closes followed by a reboot right away, or it starts within a few hours of booting. If it reboots and gets back to OS without boot looping, the glitches in OS will be worse, and it will reboot into boot loops within a few minutes.
I still have my GNex, so I can afford to keep this phone stock until I resolve this. But it is basically unusable, and I don't want to RMA since I seem to have gotten one of the good ones, you know? This has to be a software problem, possibly a partition problem caused by TWRP. I was paying close attention to Metal_Head's thread, but he resolved his problems by wiping in TWRP, and that hasn't worked for me.
Click to expand...
Click to collapse
"One of the good ones"? You clearly don't have "one of the good ones".
I think this doesn't have anything to do with anything you might have done wrong, I think the phone needs to be RMA...can you relock it?
Kal5el said:
Thanks for the reply.
The force closes are Google Search, or other Google stuff. I had the build.prop edited for 400 LCD density before this all started, but I haven't changed it back on subsequent flashes. So it is completely stock, not even rooted, and sometimes not even a custom recovery. 100% stock. The glitches happen on a clean flash from factory images, immediately on first boot. They get worse on subsequent boots after OS glitches start. In terms of what they look like, they are red or blue or white. Never other colors. On boot, they form dash lines bordering the boot animation. On the OS, they form lines above the default Google folder or vertical or horizontal lines mostly.
I've tried running just factory image with nothing installed except stock. I get the same results. Either I get glitches and force closes followed by a reboot right away, or it starts within a few hours of booting. If it reboots and gets back to OS without boot looping, the glitches in OS will be worse, and it will reboot into boot loops within a few minutes.
I still have my GNex, so I can afford to keep this phone stock until I resolve this. But it is basically unusable, and I don't want to RMA since I seem to have gotten one of the good ones, you know? This has to be a software problem, possibly a partition problem caused by TWRP. I was paying close attention to Metal_Head's thread, but he resolved his problems by wiping in TWRP, and that hasn't worked for me.
Click to expand...
Click to collapse
HIGHLY doubt its a software issue at this point. Considering your phone is completely stock, the crashes are unrelated to the phone app, that takes out app interference/EFS issues. Also, considering it happens on first boot, 99.99% sure it's hardware. Relock and send it back to Google. If you really want to, try CWM and see if that does anything, but I doubt it. In my experience, CWM causes more trouble than TWRP. Computers are complex little devices, it could be a bad CPU that has a small sector of the transistors not working or something like that. Bad RAM even?
So you guys think it's a hardware issue? It's possible, I guess. But it started after TWRP messed up on wiping Dalvik, so I figured it was a partition problem. I can relock it, I'll just have to reset the tamper flag. Was really hoping this was a fixable software problem.
I think you don't have the latest TWRP, which causes some issues on cache partition, and takes ages to wipe
2.6.3.4 is the latest
I'm running 2.6.3.4 TWRP. Thanks for the suggestion though.
Okay, just posting the solution in case this happens to anyone else. Wiping in stock recovery, CWM, or TWRP didn't work. Fastboot erase, fastboot format, and fastboot oem lock/unlock didn't work. Factory images didn't work, with multiple downloads and md5 checking. What ended up somehow fixing it after trying everything I could think of was pretty simple.
In the Android OS, in settings, under backup and reset, I clicked reset. That's it. So far, graphical glitches gone. It's been almost 2 days, far longer than it's gone without a bootloop since it started these shenanigans.
No idea why recovery and fastboot and all that business didn't work. Just posting the solution for those who come after.
Funny thing is the reset in android settings uses recovery
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I do NOT reply to support queries over PM. Please keep support queries to the Q&A section, so that others may benefit
I know, I can't figure it out. It rebooted into recovery exactly like I had done before, and I watched the robot's polygon spin exactly like I had done 20 times. I can't explain why it worked.
Same thing that happened to me. What I finally got done to resolve it was:
1) Completely wiped the device and I mean all partitions so there is no OS and no internal files
2) Get the refresh zip file from Google to flash the device back to stock 4.4 while in the bootloader
3) Boot up, skip the setup, place CM11 files on the phone, then turn it off, reboot to bootloader
4) Flash CWM with fastboot
5) Boot to recovery
6) Do a factory reset
7) Wipe cache
8) Install CM11 & gapps
9) Wipe cache again
10) Reboot
So far for me no more issues. I did the same steps as you when mine started acting up. Now cache wipes super fast as expected no more reboots.
Sent from my Nexus 5 using xda app-developers app
I was wrong. The reset fixed it for 2 days or so, then it started showing the same problems. Graphical glitches and rebooting. I'm RMAing it. This thread can be ignored from now on. Further discussion of this particular problem can go in ssconceptz's thread linked below.
http://forum.xda-developers.com/showthread.php?t=2547863
That sucks. Mine works great now. I'll remove the first method.
Sent from my Nexus 5 using xda app-developers app
---------- Post added at 11:41 PM ---------- Previous post was at 11:41 PM ----------
Maybe you could try the method I show before RMA?
Sent from my Nexus 5 using xda app-developers app
Related
So i saw a lot of random reboot threads, but none like my problem. I'm running Embryo 6.11. I was using my phone today to take pictures and then the phone rebooted itself, but would not get past the Samsung glow logo. I waited about a minute and nothing, so I pulled the battery, waited about 5 minutes for the phone to cool down, just in case it was an overheating issue. Then I tried to reboot and the same thing happened, it got stuck at the glow logo. So i rebooted again, this time I got to my home screen, as soon as I tried to open an app, the phone rebooted and then it wouldn't get past the glow logo again. I pulled the battery, then put it back in and just charged the phone up while off, just in case i had to do a lot of stuff to it. So after i charged it up, I tried booting up again, no luck. So i booted into recovery, tried flashing the ROM over the current installation, in hopes that that would just fix the broken areas causing it not to boot, but it didn't, so i went back into recovery and did a full wipe and now i'm starting from scratch again. This happened a week ago today (the 15th) and it also happened on the 1st. I don't know what is going on, do I have a bad partition from doing the Sean 3x wipes in the past when i used skyICS (I don't do that anymore, just one wipe now), or maybe from using Darkside superwipe in the past?
fishlipsboy said:
So i saw a lot of random reboot threads, but none like my problem. I'm running Embryo 6.11. I was using my phone today to take pictures and then the phone rebooted itself, but would not get past the Samsung glow logo. I waited about a minute and nothing, so I pulled the battery, waited about 5 minutes for the phone to cool down, just in case it was an overheating issue. Then I tried to reboot and the same thing happened, it got stuck at the glow logo. So i rebooted again, this time I got to my home screen, as soon as I tried to open an app, the phone rebooted and then it wouldn't get past the glow logo again. I pulled the battery, then put it back in and just charged the phone up while off, just in case i had to do a lot of stuff to it. So after i charged it up, I tried booting up again, no luck. So i booted into recovery, tried flashing the ROM over the current installation, in hopes that that would just fix the broken areas causing it not to boot, but it didn't, so i went back into recovery and did a full wipe and now i'm starting from scratch again. This happened a week ago today (the 15th) and it also happened on the 1st. I don't know what is going on, do I have a bad partition from doing the Sean 3x wipes in the past when i used skyICS (I don't do that anymore, just one wipe now), or maybe from using Darkside superwipe in the past?
Click to expand...
Click to collapse
I had a similar issue on Embryo 7... ROM installed fine, worked fine for about a week then reboot and not going past the Samsung logo. What I found out was that the data and system partition were bad... running an e2fsck from adb shell while in recovery turned out a lot of logical errors (most of them were about inodes allocated to more files if I remember correctly but not only those). I found out while working on it that wiping these partitions from recovery is not fixing these errors.
What I did was I wiped everything (cache, data, system), ran e2fsck on each individual partition to fix the errors until no more were showing up then started from scratch (install ROM, restore apps, etc). So far, no more issues.
How do I run e2fsck? I'm not familiar with adb shell. I am a flasher and slight modder, but not a dev.
fishlipsboy said:
How do I run e2fsck? I'm not familiar with adb shell. I am a flasher and slight modder, but not a dev.
Click to expand...
Click to collapse
Reboot phone in recovery since you need those partitions unmounted. Connect phone to PC with USB then connect from PC with adb (run "adb shell"). If partitions (data, system, cache) are mounted you can unmount them from recovery.
Once you are in adb shell then you can run "e2fsck -fnv /dev/block/mmcblk0p24" to scan system partition. Repeat for data partition (mmcblk0p25), efs (mmcblk0p21), cache (mmcblk0p26), preload (mmcblk0p27). That will tell you only if you have errors; it will not fix them.
To fix them, run "e2fsck -fcyv /dev/block/<part name as above>".
You can also run "e2fsck" (with no parameters) to see the help and what each parameter means.
Also, see this great thread regarding the list of partitions in Skyrocket... http://forum.xda-developers.com/showthread.php?t=1629508
Hope this helps you. Let me know if you need more detailed instructions.
---------- Post added at 11:31 PM ---------- Previous post was at 11:27 PM ----------
fishlipsboy said:
How do I run e2fsck? I'm not familiar with adb shell. I am a flasher and slight modder, but not a dev.
Click to expand...
Click to collapse
BTW, if you find errors on your data and/or system partitions and choose to fix them, it does not mean that you phone will boot fine right away. Depending on how bad it is, you might need to reinstall the ROM.
Also, fixing the errors takes space (as *nix saves the recovered files under "lost+found" folder) so in my case, I chose to wipe the partitions from recovery first, then fix the errors and then re-install the ROM.
(Just wrote a detailed post and when I went to post, it said I wasn't logged in and erased it...will give a quick run down and can supply more detail where needed as I work through fixing my phone)
Stuck on the white htc splash screen is my most recent problem. Sometimes it gets by that but then boots into recovery. I think bananagranola has the solution in their sig to flash a boot.img. and think I'm comfortable with how to do that, just need to find that file (in the ROM zip?)
What led up to this.
Successfully unlocked and flashed to CM7 back in late Jan/early Feb.
Started experiencing random freezing about two weeks ago.
A week later (last weekend) flashed Jellybean (R10). Worked great for a couple hours then started having the same random freezes.
If things froze I'd have to remove the battery and reboot. After a day or two of this though it'd get to the point that even that would leave me on a frozen jellybean boot animation. So I'd go and factory/data reset in CWM Recovery, wipe cache, wipe Dalvik then reflash the ROM. and I'd be good for a little while more.
Tried flashing back to CM7 but Recovery didn't like the file (it has a good MD5 when checked) Had tried my restore point from early Feb before to no avail, so decided this morning to try other restore points from the last few weeks, right before and after switching to JellyBean. They got further, the first step is something with boot then something with system. It failed on the system part. OK...so I wiped and reflashed jellybean again, and now I am to my splash screen freezes.
I should have asked for help much earlier (lesson learned!) but here I am asking now...what's the first step.
Do I test out and see if I hang on the splash screen again. I haven't turned the phone on in about an hour. Worried of screwing it up more.
Thanks all.
TL;DR Believe I'm stuck on splash screen and know solution to that. Have had phone flashed with new ROM with no prob for months, recently freezing, regardless of ROM. Hoping for advice on getting things working again, starting with whether fixing the splash screen thing first is where to start
splash screen issue seems fixed
Seems I fixed the issue with the splash screen. Booted into recovery and reflashed the Jellytime ROM.
Got all the way into Android. after a few minutes I rebooted into recovery and loaded the gapps. Rebooted, it updated apps (not downloading, the popup that says it updates) and was setting up my account when it froze again as I entered a wifi password. Pulled the battery and tried again, got through that and all the way to the lock screen. froze shortly after that.
Now when I reboot, it locks on the boot animation. The Jellytime screen flashes the brightness as few times as things are loading. after the 5th or 6th flash it just sits there frozen.
a new SD card is in the mail, so I may post again when that arrives to see what I can do with an almost clean slate.
irishpanther said:
Seems I fixed the issue with the splash screen. Booted into recovery and reflashed the Jellytime ROM.
Got all the way into Android. after a few minutes I rebooted into recovery and loaded the gapps. Rebooted, it updated apps (not downloading, the popup that says it updates) and was setting up my account when it froze again as I entered a wifi password. Pulled the battery and tried again, got through that and all the way to the lock screen. froze shortly after that.
Now when I reboot, it locks on the boot animation. The Jellytime screen flashes the brightness as few times as things are loading. after the 5th or 6th flash it just sits there frozen.
a new SD card is in the mail, so I may post again when that arrives to see what I can do with an almost clean slate.
Click to expand...
Click to collapse
That doesn't sound like an sdcard problem. Are you full wiping?
bananagranola said:
That doesn't sound like an sdcard problem. Are you full wiping?
Click to expand...
Click to collapse
I'm wiping data/factory reset and cache as well as the dalvik cache.
The steps to flashing a ROM by sashank at link mention to format /boot and /system. I didn't specifically do those...but don't see the option for /boot in any menus I've checked.
A week or so ago I was beginning to suspect there was an issue with the memory but I never found the right search terms to find out how to do a memtest if that's what would have found any problems. Yesterday I did come across some discussion of a corrupt partition/bad chips in some HTC devices. I followed the directions there and through adb ran dmesg | grep mmc0 and the output was similar to the 'normal' one given and showed none of the messages they claimed to indicate a bad chip.
I'm not too concerned with any data from the phone...I backed all that up long ago and the rest restores from my google account. So if I getting things running would normally raise concerns of lost data, that's not an issue for me.
Thanks for taking the time to read. I try to be brief...but don't want to leave anything out.
Wanted to update here before trying to start a new thread and clogging up the board. The title of this thread is not up to date though.
I can hboot just fine and boot into recovery just fine. My phone is unlocked and rooted, ENG S-OFF from when I used AAHK quite a while ago.
When trying to navigate from menu to menu in Recovery I will get the following error messages (best I remember from last time I was in there, I've let the phone be for the last 2-3 days now)
E:Can't mount /cache/recovery/log
E:Can't open /cache/recovery/log
E:Can't mount /cache/recovery/last_log
E:Can't open /cache/recovery/last_log
This doesn't show up at first though, only after I do a Wipe Data/Factory Reset. And if I understand correctly, that wipes /cache so maybe that's causing these errors?
Anyway, after wiping the dalvik cache I can flash a ROM, I've been using Jellytime, I haven't been able to rollback to CM7, not sure why not.
Jellytime will run though...at first! the first couple of boots I can get in and get through registering my google account and have it begin restoring apps if i make that selection. The time I have to work on the phone before it freezes gets shorter and shorter though. I have to remove the battery to get it to reboot. Eventually I am left with the phone hung during the boot animation. I've left it for over an hour before...it's definitely hung there.
So my reading leads me to believe corrupt partitions. I'm not finding a lot on what I should do to reformat and maybe repartition or whatever I may need to do to recover a functioning phone. I don't care about any data on the phone. I just want to get things working again. I ended up getting a new SD card during all this that arrived earlier. If I can get my phone working, I'd prefer to use that from here on out too. I can use the adb in recovery mode just fine if that's necessary to rejigger things to work.
Can anyone help reset my partitions, if that's what this issue seems to be? If not...any ideas?
Thanks.
Recovery and version?
bananagranola said:
Recovery and version?
Click to expand...
Click to collapse
ClockworkMod Recovery v5.0.2.0
Full wipe?
bananagranola said:
Full wipe?
Click to expand...
Click to collapse
Yes. Everytime I've flashed, I've followed:
wipe data/factory resent
wipe cache
wipe dalvik cache
unless there's more I can do.
irishpanther said:
Yes. Everytime I've flashed, I've followed:
wipe data/factory resent
wipe cache
wipe dalvik cache
unless there's more I can do.
Click to expand...
Click to collapse
Maybe try a different ROM, preferably a stock-ish ARHD or similar ROM?
bananagranola said:
Maybe try a different ROM, preferably a stock-ish ARHD or similar ROM?
Click to expand...
Click to collapse
OK, I'll give this a try. The issue with the freezing is why I moved from CM7 though (which had been stable for four months) so it's reproduced itself in different ROMS. I'll post back once I give this a try. Thanks.
bananagranola said:
Maybe try a different ROM, preferably a stock-ish ARHD or similar ROM?
Click to expand...
Click to collapse
I gave Android Revolution a shot. During the flash it gave a message which might also be why I wasn't able to flash back to CM7. The MD5 did verify.
Code:
assert failed:write_raw_image("/tmp/boot.img","boot")
When I went to reboot, I ended up in Jellytime. Of course I had to sign back in to google apps and those things were reset from the dalvik wipe. Shortly there after the phone froze.
On reboot I tried a logcat. Didn't get it right from the start (you can send the command during the boot animation if I read correctly) but captured the failure of things. It's back around the 09:02 portion of the log. To my eyes it looks similar to others I've collected. Especially the message
Code:
Fatal signal 7 (SIGBUS)
though I haven't been able to figure out much about that, or identify what it is before that that could give another clue as to what is screwy since that's maybe (Probably?) related to the flashing issues.
So this issue has persisted throughout wiping data/factory resetting. I'm really not sure what this is.
Basically what happens is that my phone will gradually get slower and slower until it freezes and then reboots. However, after it reboots, it will go into a boot loop. What I will then need to do is basically wait it out by shutting it off. Then, I wait for an hour (maybe more) before I try turning it back on again, at which point it returns to normal.
Any idea? I thought it might be a memory leak? But how would that affect rebooting? I'd like to also mention that at one point my recovery somehow disappeared as well. I managed to re-flash TWRP using Flashify, but I haven't dared going back into the recovery, because last time when I had lost my recovery, I ended up thinking that I had to wipe my phone completely (because even Download Mode wasn't working correctly).
By the way, I'm running an AT&T LG G2 d800, on the "d80010q" firmware 4.2.2. I'm rooted, with Xposed modules running, as well as the camera mod flashed. No other modifications have been made except for buildprop and systctl (kernel) changes through android tuner.
[Update 4/3: Logs] N5 works normally -> stuck on splash screen -> have to reflash ROM
My Nexus 5 is having a problem that is just confusing the hell out of me.
To summarize the issue...
1. Phone will get stuck on "Google" splash screen (written in white) on bootup.
-at this point, I can reach bootloader and recovery
-clear cache/format cache does not alleviate problem
-factory reset does not alleviate problem
-fastboot flash-all does not normally alleviate problem
-only flashing a ROM via TWRP works
2. ROM flashed via TWRP, things work like normal for ~4-24 hours. At some point, there will be a random reboot. Usually, this is while under stress (playing a game, updating apps). It will reboot normally and continue to work like normal for some time. But it's a ticking time bomb. There will be another random reboot at some point, often while idle - definitely not workload-related. This second one will get me stuck on the Google splash screen again, with the only way of fixing being re-flashing the ROM via TWRP.
These symptoms are basically the same regardless of the ROM - I've tried factory images, a stock-ish ROM with Gapps removed from XDA, and CyanogenMod. It seems like it could be a hardware problem, but I don't have a clue what it would be since it is so consistently fixable, albeit temporarily. Does anyone have any troubleshooting suggestions or a clue as to what part of the phone is likely failing?
Post logs.
Elluel said:
Post logs.
Click to expand...
Click to collapse
Okay, so this afternoon I went to check on it after spending some time on the charger. The LED was lit, so I thought things would be fine. It just wouldn't wake up. It wasn't responding to various button presses, but the LED turned off after I held the power button. It took a lot more attempts than normal to get to fastboot, but eventually got there. I used fastboot boot to get to TWRP and retrieved last_kmsg, kernel_log, and logcat. Logcast was empty. Here are pastebins for the other outputs.
last_kmsg: http://pastebin.com/z2KG2aHW
kernel_log_output: http://pastebin.com/v7TZZKeb
Thanks for the help!
I'm going to bump this one time, since there are now logs posted which I think might provide some clear insights to those who know how to interpret them.
UPDATE: I have finally managed to get my phone working again! Am now currently re-downloading all my apps and transferring all my files back to my phone, running AOSPExtended (https://forum.xda-developers.com/oneplus-one/development/rom-aospextended-rom-t3732194) with OpenGApps. I'll write the steps I took to figure this mess out at the end of this post for anyone who might encounter the same problem in the future. :good:
So last night I left my phone charging overnight from 54% as I was downloading a couple of files (my internet is 1Mbps or 125KB/s). I've done this a couple of times before with no problems what so ever. But this morning I woke up and my phone was in a boot loop. I've tried everything I can think of and everything I could find on these forums, but to no luck. I am at my wits end and I have no clue what to do except to do a full factory reset, which I'd rather not do as its been a while since my last backup and I would lose a lot of precious files...
My Phone: OnePlus One 64GB Sandstone Black, purchased in August 2014.
ROM: cm-13.0-ZNH5Y-20161105-STABLE-Sultan-bacon
Recovery: TWRP+3.0.3-2-TugaPower
Firmware: bacon_firmware_update_2016_1-25_.4.0.1.c7-00011
The boot loop itself is odd, I'll describe them separately here.
-I can boot into fastboot, but not while the USB is plugged into my PC. I have to boot into fastboot, followed by plugging it into my PC. If I try to boot into fastboot while it is plugged in, the screen goes completely black and goes back into the bootloop. However, the phone shows up in Device Manager during the black screen.
- I can boot into Recovery, but the phone automatically reboots and goes back into the bootloop after a few minutes. One thing I have noticed is that if I let it reboot by itself, all the settings reset (including the confirmation to allow modifying of files when you first boot into recovery). But if I manually reboot back into recovery, the settings remain the same; atleast until it reboots automatically again.
Here, I'll list the things that I have tried to no avail:
1. Following this post - https://www.reddit.com/r/oneplus/comments/3izejg/so_youve_just_bricked_your_oneplus/, when I try to wipe Dalvik cache and cache from recovery, the phone goes right back into the bootloop
2. I tried flashing a newer version of TWRP (3.2.1-0 and 3.2.1-K2). After flashing I try to boot into recovery but the TWRP loading screen displays, and then goes right back into the bootloop. It wont even let me into the main menu.
3. I tried flashing a ROM through fastboot (via this post, https://forums.oneplus.net/threads/guide-oneplus-one-flashing-fastboot-recovery.301131/). The phone still remains in a bootloop.
HOWEVER, if I flash my previous recovery (TWRP+3.0.3-2-TugaPower replacing the stock cyanogen recovery from this method), my phone manages to get past the 1+ screen, and goes through my custom power on screen, and reaches the "Android is starting... Optimizing app 1 of 67." But it never gets past app 1, freezes, and then reboots. So now it's stuck in this "extended" bootloop thing.
What I want to know: is there anyway to fix my phone, or will I have to lose all my data and do a full factory reset through the ColorOS method? If anyone has any experience with this or knows a way to help, please don't hesitate!
Thank you in advance.
WHAT WORKED FOR ME:
After following the steps in this post (https://forums.oneplus.net/threads/guide-oneplus-one-flashing-fastboot-recovery.301131/) my phone was booting up, but was kicked back into a boot loop after freezing at the "Android is starting.. Optimizing app 1 of 67" screen. However, the recovery was now the default CyanogenMod recovery. I then re-flashed my previous recovery (TWRP+3.0.3-2-TugaPower) from fast boot, and it was now stable (no more auto-reboots). From there I made a backup off all my files onto my PC before proceeding. After that, I did what this post said (https://www.reddit.com/r/oneplus/comments/3izejg/so_youve_just_bricked_your_oneplus/) and wiped Cache + Dalvik cache. This allowed me to boot all the way past the "Android is starting" screen. However, the phone was still rendered unusable as there were non-stop notifications saying various apps had stopped working. I then booted back into recovery, downloaded and pushed a new ROM and GApps package on to my phone, wiped system, data, cache, dalvik cache, and installed the ROM and GApps pacakge, clearing the cache one more time before rebooting. Everything is working beautifully so far and I could not be happier! I hope this helps anyone else who encounters this problem, Cheers!