Nexus 5 music playback error - Nexus 5 Q&A, Help & Troubleshooting

Hi just got my new Nexus 5!!eek! It's amazing and when I tried to put all my music on to it, I opened Google play music, all the music was there but when I click on any song, it says music playback error cannot play track. This is really annoying. I have tried a reboot as I did some research (others are having this issue) and also I've tried settings, apps, media storage, clear data, which also has fixed most people's. I use mp3s from my own laptop and don't download them from Google play by the way. Help much appreciated!! Thanks!
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[Q] Google Play Music - Music Playback Error??

Hello,
I recently upgraded to ICS and am having trouble using Google's Music Player to play my music. Note that I'm trying to play music from my SD card; I have no music uploaded to Google's Music Player. It worked fine in Gingerbread.
For some reason any time I click on a song an error pops up saying "Music Playback Error - unable to play song" or something similar. Not to mention I have duplicate playlists (3 of the same playlist) in my Playlist list.
Anyone know of a fix for this? I like the layout of the default Music Player but should I just switch to another player? Any suggestions?
Kaaji1359 said:
Hello,
I recently upgraded to ICS and am having trouble using Google's Music Player to play my music. Note that I'm trying to play music from my SD card; I have no music uploaded to Google's Music Player. It worked fine in Gingerbread.
For some reason any time I click on a song an error pops up saying "Music Playback Error - unable to play song" or something similar. Not to mention I have duplicate playlists (3 of the same playlist) in my Playlist list.
Anyone know of a fix for this? I like the layout of the default Music Player but should I just switch to another player? Any suggestions?
Click to expand...
Click to collapse
i just experienced this error also just few hours ago & until now i cant play my favorite music . shall we transfer all music files in SD?
Im having the same problem. i tried formatting both sd cards but everytime i go back into google play the music is still there and is unplayable. in my other music player the same problem. im on the stock ics build unrooted. i also cleared cache in settings and in stock recovery as well. im about to root and flash a custom rom but would rather not have to do all that. any suggestions?
---------- Post added at 09:20 PM ---------- Previous post was at 09:17 PM ----------
also i have not set up cloud storage so it should not be related to that either
Work around google play music
I found a work around- not a solution to the issue with the app...but I'm playing my music!
Open a web browser on your phone to music.google.com
When I do that all my music is right there. It plays fine. I guess its what the ipad/ipod/iphone peeps use to creep onto the Google music cloud. Ironic...
-Running a Droid X
I was told to move music to internal. Its running fine so far, but time will tell
-------------------------------------------------
Sent from my Skyrocket i727 running AOKP M6
For a one stop shop are Vincom's threads
Everything Root: http://forum.xda-developers.com/showthread.php?t=1773659
Returning to Stock: http://forum.xda-developers.com/showthread.php?t=1652398
Found a solution to my problem
Just wanted to chime in on how I found my fix, although it was for issues playing off the cloud, when I originally copied songs to SD then deleted off.
My Google Music would play music and gave me a playback error message. But I figured it was due to songs that I had originally copied to the external SD, and recently deleted. Playing those songs from the cloud gave me the error, while songs I never copied to SD played just fine.
So my thoughts were that the phone probably still thinks its playing those songs from the SD when it shouldn't because I deleted them.
My solution: turn off data and wifi, set google music to show only what was on device (because it still thinks songs were still stored in the phone), and deleted every single song one-by-one, a tedious process.
Then go manage apps and cleared app cache, uninstalled the app, reboot, reinstall, turn on wifi+data... and voila, those songs are playing off the cloud again.
If that didn't work then I would've factory reset.
I would think that this would work too for songs that were on SD card, but when I had problems with external SD music, I just cleared app cache, unmount SD and reboot.
Hope this helps for anyone else that runs into this problem.
Have u tried using another music app vincom jb mod has no music player I prefer player pro its very nice and has many options compared to stock
Sent from my SAMSUNG-SGH-I727 using xda app-developers app
Never had problems from gingerbread to ics ran it from SD music check ur settings or run it thru kies
divadkha said:
Just wanted to chime in on how I found my fix, although it was for issues playing off the cloud, when I originally copied songs to SD then deleted off.
My Google Music would play music and gave me a playback error message. But I figured it was due to songs that I had originally copied to the external SD, and recently deleted. Playing those songs from the cloud gave me the error, while songs I never copied to SD played just fine.
So my thoughts were that the phone probably still thinks its playing those songs from the SD when it shouldn't because I deleted them.
My solution: turn off data and wifi, set google music to show only what was on device (because it still thinks songs were still stored in the phone), and deleted every single song one-by-one, a tedious process.
Then go manage apps and cleared app cache, uninstalled the app, reboot, reinstall, turn on wifi+data... and voila, those songs are playing off the cloud again.
If that didn't work then I would've factory reset.
I would think that this would work too for songs that were on SD card, but when I had problems with external SD music, I just cleared app cache, unmount SD and reboot.
Hope this helps for anyone else that runs into this problem.
Click to expand...
Click to collapse
Clearing Google Play Music Cache and wiping Data would have been enough.
Solved my problem this way!
Google play error
I have a rooted Asus Nexus 7
I had a problem with Google play music
It would stop playing part way through songs
But I found a solution to the problem
Uninstall the factory installed app with titanium backup
Then go to Google app store and search for google play and reinstall the app
It now works fine for me it has been functioning for 3 days with out problems
As much as google support wanted me to unroot my device or they wouldn't help me with my issue I hope this helps everyone out
A small solution that worked for me.
I just received a error meesgae when I trued to listen to my music on android tablet. I found a solution that worked for me. I removed my SD card and then placed it back into my tablet. Then I went to setting>storage and set storage to SD card. I went back to Google music player to make sure my device was looking for music from the sd card. My music is saved on my device so of course there was no music to be found. Then I went back to storage settings and selected device for storage. Went back to music player there was all music and they all played fine.

[Q] Google Play Music does not like BTmono?

I have installed BTmono on my Galaxy S Blaze phone and it works for the most part, but for some reason Google Play Music app will not let me play any music when BTmono is On. I push the play button and nothing happens. The moment I turn off BTmono, Play Music starts playing like normal.
Is it just me? Is it just this model of phone? Or is it Google Play?
Edit: Here are some details on my issue.
HARDWARE:
Phone: SGH-T769
Bluetooth Headset: PS3 BT headset
SOFTWARE:
Android build: 4.0.4 T769UVLH5
Google Play Music: v4.3.615.481147
BTmono: 1.3.2
I don't know for sure (since I haven't used BTmono for years) but check if turned up your media sound all the way up on the BTApp. Turn it on and Try a different media player to see of that works..
Sent from my SAMSUNG-SGH-T769 using xda app-developers app
Sorry I forgot to mention that Other players do work ( I have VPlayer for my network media). The issue is not that there is no sound, the issue is that when you push play nothing happens until I turn off BTmono.
BTMono & Google Play Music
Dave Clandestine said:
Sorry I forgot to mention that Other players do work ( I have VPlayer for my network media). The issue is not that there is no sound, the issue is that when you push play nothing happens until I turn off BTmono.
Click to expand...
Click to collapse
I too have the same issue while trying to stream music via BT with Google Play Music. Everything else works flawlessly eg. YouTube, Video Player, even Pandora. However trying to hit the play button on Google Play Music, the app doesn't respond. Any help for me and the OP is gladly aprreciated.

Play music can't play song after I relocated them

Hi all.
All my music players seem to be unable to play the songs that I moved from internal storage to external SD card. When I try to play. Play music says "couldn't play the track you requested"
But when I use total commander. The song is there. And when I play from total commander. All the music players were able to play.
I have tried reinstalled the apps but doesn't seem to help. My guess is the music players stored the previous songs' location, and are unable to find them now since I relocated them. (I tried to refresh on the music players list doesn't seem to help either)
Any help would be appreciated. Thanks you
Sent from my SGH-I747M using xda app-developers app
Try to clear the app data/cache. Or remove you sd card and put it back in.
Sounds like all you need is to make the music player do a media scan so it recognizes the files from their new location instead of searching for them in their old location...
I've dealt with that before, usually the methods I mentioned above solved the issue right away. Good luck.
Sent from my SCH-I535 using xda app-developers app
Clear the cache. Works like a charm. Thank you!
Sent from my SGH-I747M using xda app-developers app

WTF? Google Play Music app is not working for me!!!

WTF? I am getting this "music playback error couldn't play the track you request" by google music play!!!! These mp3 play fine with poweramp and n7player.... wtf? I cleared all data and update google musc play and start and still doesn't work.
F**k google. I can tell everyone for one thing. Yes, samsung s4 may have more apps installed but at least a lot of them work right out of the box. The default music player app on s4 actually has folder browsing and screenlock. May not be as fancy as poweramp but everything just works.... I got the n5 for my sister. I hate to give her a defective product and i hope i can get all the softwares work for her by xmas, but i am so glad I am keeping the s4.
Help!!!!
So following a hunch, i deleted all the mp3 in my music folder and restart music play after clearing all data and cache and it still lists all those files. how do i clear all of this?
So i had to delete all 900MB of mp3 on my n5, completely disabled google music player app which uninstalled all its updates. Recopied all music back and renable the app download update.and now it's working again. what a fn pain all in the while these mp3 were fine with other apps. At least now google music play would play nice with the dialer and pause music and resume after phone calls...arhhhhghh... it sucks i can't add files to playlist by folder views..... what a waste of resource to scan all files and try to organize by artists, etc.... as well as waste of space keeping albums displayed with thumbnails...

HELP! music library not updating!

Hello everyone, I have an issue with my nexus 5: when I copy a song to the music folder in my nexus 5, the music player doesn't refresh unless I rename the file (for example by removing and rewriting the same letter) or move it from my file manager. This occurs with google play music app as well as any other external player from play store.
Please help me figure out what I can do!!
You may not be giving the player enough time to scan for media, it does not occur instantaneously. First I have heard of this.
Try restarting the phone or clear the cache and wipe the data for the app.
mistahseller said:
You may not be giving the player enough time to scan for media, it does not occur instantaneously. First I have heard of this.
Try restarting the phone or clear the cache and wipe the data for the app.
Click to expand...
Click to collapse
Nothing changes if I clear the cache/data, instead if I reboot the phone the songs appear in the library.. but I don't think it's normal that everytime I transfer a song I have to reboot my phone! :/.. isn't there a way to manually refresh the library?
If you are just using music stored on your I would recommend a different player besides Google Play Music, but if you have music in the cloud/ device I would use that. Google PLay Music just acts strange I think for music that is on the phone, like sometimes it just doesn't recognize that it's on the phone if you have "all music selected" vs "on device". I recommend poweramp or if you are on a custom ROM apollo is pretty good and comes with a lot of ROMS. Back to the subject at hand I think that it has something to do with the mediascanner settings. Check those.
It's something to do with copying the files from PC using a wire. I WiFi my songs over using Es file explorer and have no issues with Play Music local play back.
Sent from my Nexus 5 using Tapatalk

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