I'll start with that fact that I know I did this to myself.
With that out of the way, I need some help. I'm coming from a Moto X (that I was planning on keeping as well), so I bought a nano to micro sim adapter from Amazon.
With my new N5 unboxed and ready to go, I went ahead and tried just the adapter in the micro SIM tray to make sure it fit well. Turns out it goes in, but does not come out, or at least not without the nano SIM installed.
Now I have a shiny new N5 with the SIM tray stuck in the device, but my nano SIM isn't in it. When I insert the SIM ejection tool the tray pops out about 1/8", and I can get my finger nails on it and pull, but it will not come out any further.
I've tried slipping a piece of paper in while it is partially ejected to see if I can get it past a particular stuck point, but I don't really know what part is stuck.
I really don't want to tear open my brand new phone, any other ideas?
sjroberts98 said:
I'll start with that fact that I know I did this to myself.
With that out of the way, I need some help. I'm coming from a Moto X (that I was planning on keeping as well), so I bought a nano to micro sim adapter from Amazon.
With my new N5 unboxed and ready to go, I went ahead and tried just the adapter in the micro SIM tray to make sure it fit well. Turns out it goes in, but does not come out, or at least not without the nano SIM installed.
Now I have a shiny new N5 with the SIM tray stuck in the device, but my nano SIM isn't in it. When I insert the SIM ejection tool the tray pops out about 1/8", and I can get my finger nails on it and pull, but it will not come out any further.
I've tried slipping a piece of paper in while it is partially ejected to see if I can get it past a particular stuck point, but I don't really know what part is stuck.
I really don't want to tear open my brand new phone, any other ideas?
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Try this it's a video for a iphone, but it may work in your case.
http://www.youtube.com/watch?v=cCMcMkEJAIU
worst come to worst you can pop off the back... http://www.ifixit.com/Teardown/Nexus+5+Teardown/19016
I'm guessing the adapter just isn't sitting flush, maybe try using a business car of paper that's sturdier?
Also try jiggling it up and down light, that how i got the sim tray out of an iPhone that was also stuck because of these damn adapters.
eneka said:
worst come to worst you can pop off the back... http://www.ifixit.com/Teardown/Nexus+5+Teardown/19016
I'm guessing the adapter just isn't sitting flush, maybe try using a business car of paper that's sturdier?
Also try jiggling it up and down light, that how i got the sim tray out of an iPhone that was also stuck because of these damn adapters.
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Thanks, I'll try it with a little less force. I tried the first reply as well, with a piece of clear thin plastic, but no luck. I can get the plastic pretty far into the tray area, but can't get it to slide out at all. I guess this is one part of the phone they manufactured with really tight tolerances.
I already ordered the ifixit tool kit from Amazon..not sure if two Amazon's make a right, but it is probably the only answer.
So I was in this same position. I was going from Apple iPhone 5 to Google Nexus 5 back and forth. I didn't want to lose my nano to micro SIM adapter, so I put it in the Nexus 5's SIM tray and then into the Nexus 5. Lesson learned: Do not ever stick in an empty SIM adapter (micro-SIM for Nexus 5) into the tray. It will get stuck by the recess portion of the SIM adapter due to the spring terminals inside the phone that makes electrical contact with the metallic portions of the SIM. If you don't know what I mean, take a look at your SIM card and you'll see about three lines that travel across the metallic portions of the SIM. I did not need to open up the Nexus 5 to remove my stuck tray.
It turns out that if you still have the Nexus 5 screen protection film that comes with the new phone that you pull off of the LCD screen side, it is stiff enough to create a ramp for the metallic spring terminals to remove the stuck tray with the adapter in it. Cut across the width of the Nexus 5 screen protection film. Measure such that the width of the film to be about the width of the SIM's metallic width.
Here's a photo of what I'm talking about:
Note the Nexus 5 screen protection film, the Nexus 5 SIM tray in its normal position with the micro SIM adapter card recess portion pointing downwards, the nano SIM, and a piece of folded V shape plastic film cut out.
Pop out the SIM tray from the Nexus 5. It'll probably go out just enough that you can slip in a plastic film. What you do is you bend the cut plastic film in half to create a V shape and you jam in the bent V portion into the bottom side of the SIM tray opening if the Nexus 5 LCD screen is facing you. This is because that's where the SIM card's metallic parts face. You want to use the plastic film at the bent portion, not the two ends of the plastic film to be inserted into the SIM tray so that you can create a ramp to allow the spring terminals inside the phone to slide up and out of the recess of the micro SIM adapter (empty portion of where the SIM would normally go). You are trying to insert the plastic film where the SIM card normally goes into the recess portion of the micro SIM adapter. Make sure that the plastic film goes about more than the length of the SIM card or about the length of tray going into the phone. At that point, while pushing the plastic film into the tray, you will need to wiggle and pull the SIM tray out. I hope you have some finger nails, as that would help.
Watch this YouTube and it's basically what you're suppose to be doing: http://www.youtube.com/watch?v=cCMcMkEJAIU
Good luck. I know I wasted a lot of time removing mine and finally got mine out. Hope this helps someone else out.
hoang51 said:
Pop out the SIM tray from the Nexus 5. It'll probably go out just enough that you can slip in a plastic film. What you do is you bend the cut plastic film in half to create a V shape and you jam in the bent V portion into the bottom side of the SIM tray opening if the Nexus 5 LCD screen is facing you. This is because that's where the SIM card's metallic parts face. You want to use the plastic film at the bent portion, not the two ends of the plastic film to be inserted into the SIM tray so that you can create a ramp to allow the spring terminals inside the phone to slide up and out of the recess of the micro SIM adapter (empty portion of where the SIM would normally go). You are trying to insert the plastic film where the SIM card normally goes into the recess portion of the micro SIM adapter. Make sure that the plastic film goes about more than the length of the SIM card or about the length of tray going into the phone. At that point, while pushing the plastic film into the tray, you will need to wiggle and pull the SIM tray out. I hope you have some finger nails, as that would help.
Watch this YouTube and it's basically what you're suppose to be doing: http://www.youtube.com/watch?v=cCMcMkEJAIU
Good luck. I know I wasted a lot of time removing mine and finally got mine out. Hope this helps someone else out.
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I was in the EXACT same scenario tonight and just wanted to say thanks. It took about 10 minutes, but I got the tray and the adapter out without breaking anything. Thanks again!
Thank you hoang51 :good::good::good:
It worked and helped me get my nexus 5 tray out.
Remember guys, if you have your tray stuck, try this method (mentioned by hoang51) and be patient. It works!
You saved My N5 too, worked like a sharm
aaronkalb said:
I was in the EXACT same scenario tonight and just wanted to say thanks. It took about 10 minutes, but I got the tray and the adapter out without breaking anything. Thanks again!
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I'm curious if the pins come up from the bottom of the phone or down from the top. To put it another way, do I slot in the plastic on the top of the sim card tray or the bottom? I assume the bottom but I'm having a bit of trouble getting this to work.
On the positive side, I had some difficulty finding plastic that would fit in there. Paper was, of course, too flimsy. It appears that cutting a rectangle out of an aluminum soda can seems to fit quite well and retain its shape as I fumble around with this.
Thanks for the ideas!
Thank you for the idea, it worked for me too.
One piece of advice for those who are struggling > try to use the piece of plastic unfolded. I found the V shaped folded plastic too thick to properly go inside, as soon as I unfolded it it worked like a charm.
matt68000 said:
I'm curious if the pins come up from the bottom of the phone or down from the top. To put it another way, do I slot in the plastic on the top of the sim card tray or the bottom? I assume the bottom but I'm having a bit of trouble getting this to work.
On the positive side, I had some difficulty finding plastic that would fit in there. Paper was, of course, too flimsy. It appears that cutting a rectangle out of an aluminum soda can seems to fit quite well and retain its shape as I fumble around with this.
Thanks for the ideas!
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For the record, You need to slide the shim between the bottom of the tray and the phone. Like where the Pins would contact the sim card.
Wasted about 90 min sliding the shim in the topside.
When it's fixed put some duct tape on the underside of the converter. Trim to size. It stopped my pins. You can put a blank cut piece of plastic in the cutout, the duct tape holding it. Just swap the blank for the sim.
Sent from my Nexus 5 using XDA Premium 4 mobile app
Many many thanks to everyone who posted help and advice in this thread especially http://forum.xda-developers.com/member.php?u=3827427
Got my sim tray out after about 20 mins of wiggling. Thought i was doing it wrong but got there in the end. Phew! Was very worried id broken a £350 phone!
Just for the record..... DO NOT PUT EMPTY SIM ADAPTORS IN THE NEXUS 5! :good:
After about an hour of jiggling and wiggling, i finally got it out using my galaxy note 3's screen film. Many thanks i thought my N5 is over.
Hurra!!
Love it when a story has a happy ending. Great example of a helping hand saving many in trouble.
What a freaking nightmare. Tore the whole phone apart and couldn't figure how to get the tray out until I came across this thread. Thanks @hoang51, you saved my arse.
I joined this forum just so I could say thank you for this. I thought I was well and truly humped until I read the trick about folding the plastic film and inserting it into the bottom side of the tray. Popped out after about a minute of fiddling. Big ups sir!
Thank you. This worked for me too.
Corbu said:
Thank you for the idea, it worked for me too.
One piece of advice for those who are struggling > try to use the piece of plastic unfolded. I found the V shaped folded plastic too thick to properly go inside, as soon as I unfolded it it worked like a charm.
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Thanks a bunch saved my Red Nexus 5
A 0.15 mm feeler gauge, such as this one from AutoZone or Pep Boys is PERFECT for this task. I slid it in on the non-screen-side of the sim tray, pulled on the tray and out it came, instantly, first attempt, no wiggling or playing with it required. The feeler gauges I have are exactly the same width as a mini SIM.
Sadly, I didn't think of this trick a few years ago when I did the same stupid thing with my CR-48 Chromebook's SIM and destroyed the pins forcing the sim adapter out.
Ive read elsewhere about the sd card keeps mounting and un-mounting, and its constantly doing it on my s7 edge and i keep having to redo what ringtones and notifications sounds i have assighned to various things like contacts and sms since i have them on the sd card. That sd card/sim card tray is very flimsy and needs to be "beefed" up, id consider it a manufacture defect. Anyway, My card is a PNY 128GB High Speed MicroSDXC and was working fine in my note 3. So, what i did is remove the sd card tray and use a piece of scotch tape and stick it on across the top of sd card and sim card and the top length of the frame of the card tray. Do not overlap the tape over the edges of the frame, trim it off with a razor or exacto knife. use tape wide enough to use only one piece as to not make it too thick or you may have issue with removing the tray. I used 2 pieces of tape and the tray goes in fairly tight, i haven't tried to remove the tray yet so i may have a bit of an issue removing, so just go with one piece of tape to start with and see if that resolves you're un-mounting issue. Mine has gone away since my fix with no more issue
Yeah I noticed its very easy for the micro SD card to slip a little bit out of its tray when its being pushed back into the phone, even if the tray is completely inside and flush with the case. I just make sure the phone and the tray and the sd card are completely level on a table when sliding it in, as gravity helps to align these things better then if the phone is upright in your hands while slotting it in. Jeez that sounds so dirty when I typed that.
Well poop, hold the phone. My issue is back. It was fine last night and this morning and now this afternoon its back to doin its thang !
I guess this pny card is not compatible. I just put in a kingston card and so far so good, we'll see how it goes.
Don't know if these anecdotal experiences are all that useful, but on my s7 edge, I could not reliably use a Samsung evo SD card (128gb), but my slightly slower Lexar 128gb card seems to work fine. Both cards are solid in a USB reader on a Windows PC, and also work reliably in my Droid Turbo 2.
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Even if I eject my 64 evo, it keeps coming back and mounting itself randomly. Please make tech sup cases at Samsung so they look into this.
I did the tape on the Micro SD card and the Sim card and so far so good. I'll keep you posted. Only use one piece of tape.
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