Related
There are replacements on Ebay but none come with instructions. Does anyone know how to take it apart and replace the screen?
Look it up on YouTube. I did it on my first EVO, and I must say, it was quite easy. It might be a little different for your device, but if you have even a little technical expertise, it shouldn't be a problem. WORD OF CAUTION, though. There is adhesive under the digitizer/top screen, so use a heat gun, or hair dryer, to loosen it first. It is like a box shape all the way around under the digitizer/top screen in a thin strip.
Sent from my PC36100 using XDA Premium App
I haven't found any teardowns online, but it shouldn't be too hard as long as you have patience and be extremely careful. It looks like once the battery cover is off, there are 4 or 5 screws that you'll need to remove. Once that panel is off you should be halfway there. Just be careful because you're now in the belly of the beast. It would also help to take pictures along the way in case you need to know what goes where when re-assembling the phone.
gorilla glass?
might be a stupid question... but what happened to the gorilla glass?.. i.e. how high did you drop it from, etc.
autigers131 said:
might be a stupid question... but what happened to the gorilla glass?.. i.e. how high did you drop it from, etc.
Click to expand...
Click to collapse
Anything on this Earth can be shattered by different frequencies and impact. Gorilla Glass doesnt break if its from YOU pushing it in and stuff..Not from drops.
Try cnn.cn if they sell the part they'll have a guide.
Sent from my HTC Sensation 4G using XDA Premium App
autigers131 said:
might be a stupid question... but what happened to the gorilla glass?.. i.e. how high did you drop it from, etc.
Click to expand...
Click to collapse
Gorilla glass is scratch resistant and shatterproof; however it's still glass. Same principal as "Water Resistant" phones or items, you can't submerse them, but you can get them wet.
autigers131 said:
might be a stupid question... but what happened to the gorilla glass?.. i.e. how high did you drop it from, etc.
Click to expand...
Click to collapse
Slipped out of my hand while getting up off a chair, fell about 2 feet, landed flat on the glass side onto some tile. Heard a pop sound on impact. It shattered the bottom corner.
I've owned several HTC phones with gorilla glass and this is the first time something like this has happened. I think the fact it has a aluminum housing has something to do with it. Plastic housings can flex a little on impact. Aluminum doesn't flex as much and since glass can, it caused the screen to shatter since the energy had nowhere to go.
Definitely getting a Casemate or Otterbox (if they release it) once I get the digitizer replaced.
I've been looking all over for a tear down but no luck yet. I might just have to wing it and try doing it myself with one of the kits on Ebay. I really hate having to go in blind.
Can you not get it replaced on insurance? I feel for you buddy!
Cnn.cn does have them, probably more reliable than ebay. great opportunity to makes the first guide!
I would buy from cnn.cn here.
Unfortunately they do not have a video up yet but seen as they sell the part, and if you buy it from them, you may be able to request it from them. Worth a try.
i know it can break. its just supposed to be harder than normal. i just wanted to know if it was from a "normal" situation or something out of the ordinary.
will definitely get an otterbox as well. if they ever come out with one..
2 feet drop on tile is how i broke my iphone 3g :/
I know it's not the same as our phone but the steps should be close enough. Here's a teardown video that engadget re-posted today of the EVO 3D http://www.engadget.com/2011/07/01/htc-evo-3d-torn-down-three-dimensional-magic-revealed-video/
I know this thread might be dead but the cracking of the screen happened to me too. I was wondering if anyone knew of a guide or could give me some tips on how to replace the digitizer since I will be attempting to do it myself.
Can you post a pic. Of your broken phone? I would like to see what kind of damage a 2 foot fall made
Sent from my HTC Sensation 4G using XDA App
I just posted a vid on how to do this. Go to youtube.com and search on HTC Sensation Screen Repair.
or type /watch?v=T5bWl73O9ss after youtube.com.
(my old account was disabled for some reason and now I can't paste URLs... hope someone else can make that linkable)
I dropped my sensation today on the screen and thought oh ****...flipped it over and it looked fine..had some dirt on it so i wiped it on my shirt...shazam screen shattered! WTF! Maybe it was cracked under the screen? Its got a hell of a spider web crack on the entire screen...Ill throw some pics up later.
That sucks lol
Sent from my HTC Sensation Z710e using XDA Premium App
HTC claims it gorilla glass but reports show its junk.
poopymt3g said:
I dropped my sensation today on the screen and thought oh ****...flipped it over and it looked fine..had some dirt on it so i wiped it on my shirt...shazam screen shattered! WTF! Maybe it was cracked under the screen? Its got a hell of a spider web crack on the entire screen...Ill throw some pics up later.
Click to expand...
Click to collapse
Reminds me of tempered glass. Sometimes it explodes from just looking at it wrong lol.
Yeahit just sucks cause it looked fine and then i wiped it and it cracked...pretty strange
poopymt3g said:
I dropped my sensation today on the screen and thought oh ****...flipped it over and it looked fine..had some dirt on it so i wiped it on my shirt...shazam screen shattered! WTF! Maybe it was cracked under the screen? Its got a hell of a spider web crack on the entire screen...Ill throw some pics up later.
Click to expand...
Click to collapse
poopymt3g said:
Yeahit just sucks cause it looked fine and then i wiped it and it cracked...pretty strange
Click to expand...
Click to collapse
How is that strange? You DROPPED IT ON THE SCREEN. Of COURSE there will be problems if you drop it on the screen. Everyone has this misunderstanding of what Gorilla Glass is. Gorilla Glass ≠ Bullet Proof. It's still glass, it's just been formulated to scratch less easily then normal glass. If it was a polycarbonate like Lexan and shattered, that would be strange.
Remember kids. It's GLASS.
Jimmah555 said:
How is that strange? You DROPPED IT ON THE SCREEN. Of COURSE there will be problems if you drop it on the screen. Everyone has this misunderstanding of what Gorilla Glass is. Gorilla Glass ≠ Bullet Proof. It's still glass, it's just been formulated to scratch less easily then normal glass. If it was a polycarbonate like Lexan and shattered, that would be strange.
Remember kids. It's GLASS.
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Click to collapse
I realize its glass and maybe you didnt read my post. I assumed it would be broken when i picked it up. The strange part is that it broke when i wiped the dirt off of it. So for future reference read the post first and you wont have to **** for no reason afterwards.
Remember kids, READ FIRST. Then post.
Jimmah555 said:
How is that strange? You DROPPED IT ON THE SCREEN. Of COURSE there will be problems if you drop it on the screen. Everyone has this misunderstanding of what Gorilla Glass is. Gorilla Glass ≠ Bullet Proof. It's still glass, it's just been formulated to scratch less easily then normal glass. If it was a polycarbonate like Lexan and shattered, that would be strange.
Remember kids. It's GLASS.
Click to expand...
Click to collapse
The formula must be wrong for my device because my screen has scratched easier than on any other device I have owned.
silentsnow31802 said:
Reminds me of tempered glass. Sometimes it explodes from just looking at it wrong lol.
Click to expand...
Click to collapse
Did you have to sign the "we aren't liable for broken screens if you look at it" waiver too? I hate that. Its like they think I am ugly or something....
march7th said:
The formula must be wrong for my device because my screen has scratched easier than on any other device I have owned.
Click to expand...
Click to collapse
I will have to agree with that. They must have used the wrong snake oil, because my device too has scratched more easily than any cell-phone I have ever owned.
poopymt3g said:
I realize its glass and maybe you didnt read my post. I assumed it would be broken when i picked it up. The strange part is that it broke when i wiped the dirt off of it. So for future reference read the post first and you wont have to **** for no reason afterwards.
Remember kids, READ FIRST. Then post.
Click to expand...
Click to collapse
I didn't mean to come off like a ****. I did read your first post, hence why I quoted it. I guess the comment was taken out of context because it wasn't necessarily directed specifically to you (yes I realize I quoted only your comment). I've just seen too many threads turn into "Gorilla Glass is crap" and "WTF I dropped it and it broke whyyyyyyyyy?"
When you drop/chip glass and it has a small micro-fracture, it may look fine until more pressure is added, and it gives.
Think about a windshield. That tiny little chip that the rock that fell off of the back of that cement mixer you were following on the highway made looks innocent enough, until you hit a pothole and it shatters the glass.
As far as scratches, it only scratches when a material harder than it (diamonds, some keys, quartz particles, sand) rubs it. I just keep mine very protected in my old school G1 sleeve. It fits perfectly in there, and you can order them for $3.65 from Amazon.com ( http://www.amazon.com/T-Mobile-HTC-...EQJ2/ref=sr_1_1?ie=UTF8&qid=1312312354&sr=8-1 ) with free shipping.
Again, not meant to be a ****. Sorry if I came off that way.
Peace and love, peace and love.
Mine has no scratches at all and I touch it alot. I don't know how everyone is managing to scratch their glass so easily.
Matt
Jimmah555 said:
I didn't mean to come off like a ****. I did read your first post, hence why I quoted it. I guess the comment was taken out of context because it wasn't necessarily directed specifically to you (yes I realize I quoted only your comment). I've just seen too many threads turn into "Gorilla Glass is crap" and "WTF I dropped it and it broke whyyyyyyyyy?"
When you drop/chip glass and it has a small micro-fracture, it may look fine until more pressure is added, and it gives.
Think about a windshield. That tiny little chip that the rock that fell off of the back of that cement mixer you were following on the highway made looks innocent enough, until you hit a pothole and it shatters the glass.
As far as scratches, it only scratches when a material harder than it (diamonds, some keys, quartz particles, sand) rubs it. I just keep mine very protected in my old school G1 sleeve. It fits perfectly in there, and you can order them for $3.65 from Amazon.com ( http://www.amazon.com/T-Mobile-HTC-...EQJ2/ref=sr_1_1?ie=UTF8&qid=1312312354&sr=8-1 ) with free shipping.
Again, not meant to be a ****. Sorry if I came off that way.
Peace and love, peace and love.
Click to expand...
Click to collapse
I dont want to carry a phone in a pouch...I would rather risk it than to have it ring and be muffled and also hard to get to. Plus I dont see that fitting very well in my pockets with my keys/ciggs/lighter...I already ordered a replacement digitizer for 50 bucks so its not really a huge deal..Mainly I was surprised that it didnt break on impact but only when I decided to wipe off the dirt..Im not saying gorilla glass is trash cause it does a damn good job of not scratching when i throw it in my pocket with keys or coins. Now im just wondering if this replacement will be of the same quality.
Jimmah555 said:
I didn't mean to come off like a ****. I did read your first post, hence why I quoted it. I guess the comment was taken out of context because it wasn't necessarily directed specifically to you (yes I realize I quoted only your comment). I've just seen too many threads turn into "Gorilla Glass is crap" and "WTF I dropped it and it broke whyyyyyyyyy?"
When you drop/chip glass and it has a small micro-fracture, it may look fine until more pressure is added, and it gives.
Think about a windshield. That tiny little chip that the rock that fell off of the back of that cement mixer you were following on the highway made looks innocent enough, until you hit a pothole and it shatters the glass.
As far as scratches, it only scratches when a material harder than it (diamonds, some keys, quartz particles, sand) rubs it. I just keep mine very protected in my old school G1 sleeve. It fits perfectly in there, and you can order them for $3.65 from Amazon.com ( http://www.amazon.com/T-Mobile-HTC-...EQJ2/ref=sr_1_1?ie=UTF8&qid=1312312354&sr=8-1 ) with free shipping.
Again, not meant to be a ****. Sorry if I came off that way.
Peace and love, peace and love.
Click to expand...
Click to collapse
That is what I was going to say. Glass will get microfractures from impacts because it is so brittle. I used to fix rock chips on windshields and had an experience where the windshield cracked as soon as I had finished repairing the chip. Big ol' spider crack, lol. All I did was remove the cloth covering the repair so the resin could cure in the sun. But from the pressure the resin injector and the sudden temperature variation with the sun, everything went to hell.
Also, the stronger something becomes, the more brittle it becomes.
But that really sucks. Is it still covered under the warranty? I bet you could repair the cracked screen yourself if there is a tear-apart video on youtube.
My son dropped his today Everything still works but the glass is cracked all over the screen.
Anybody know the price for repair if we send it off to HTC?
Mine has a bunch of micro-scratches, but they're only visible if the screen is off and if you've got a lot of sunlight on it. Gorilla glass is nice.
stewarta13wsb said:
My son dropped his today Everything still works but the glass is cracked all over the screen.
Anybody know the price for repair if we send it off to HTC?
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Click to collapse
i emailed htc about it and i think they said $170. it could be more $ if its more than just the screen broken.
As an early adopter, I know better than to complain about software issues at launch. That being said, I have my doubts about the quality of the glass in front of this beautiful screen.
I previously owned a Motorola Atrix 4G, which took moderate abuse in the year I owned it for. In that time span, without a screen protector, the screen sustained minimal scratches and were only visible in the right, particularly outdoors in sunlight.
This device, I have owned for about two weeks now, and it has two significant gouges; one at the top where the glass meets the body of the phone, and one at the bottom, not on the screen itself but its significant enough to feel a 'bump' if you run your fingernail over it. Big disappointment coming from the Atrix that never had a scratch you could feel. In daylight, depending on the viewing angle, is covered with dozens of small thin scratches. They don't impact viewing quality of the screen, but simply seeing how much damage the screen has sustained in the first two weeks makes me question how it will be in a year.
I plan on trying the Skinomi screen protectors that claim to 'heal' scratches, the big gouges I can live with but I was wondering if others have noticed this screen seems to be less scratch-resistant than other smartphones?
Mine already has a scratch that can be felt with a fingernail. My Captivate that never had a screen protector is in better shape. Maybe there's an issue here...
My atrix has been abused and screen still looks new with no screen protector. It is now my 20 month old daughters device to watch Disney videos on and the screen is still perfect. The body on the other hand is scratched to hell.
Sent from my HTC One X using Tapatalk 2
Are you setting your phones screen down or is this just happening under normal usage?
My Atrix held up fairly well to scratches. I dropped it on concrete a few days before I sold it. The drop resulted in some pretty good scratching.
Had my One X for 3 weeks and I don't think there's a single scratch. Plus it seems to resist fingerprints much better than the trix.
Really, who gives a crap? Go outside, touch a breast, fart in public. Live life. It's just a phone.
I wonder if there aren't issues with Gorilla Glass 2 since it is so new. This is the first production device that uses Gorilla Glass 2.
roscoejackson said:
Really, who gives a crap? Go outside, touch a breast, fart in public. Live life. It's just a phone.
Click to expand...
Click to collapse
Lol this made my day!!!
Sent from my Rooted Unlocked Hox
roscoejackson said:
Really, who gives a crap? Go outside, touch a breast, fart in public. Live life. It's just a phone.
Click to expand...
Click to collapse
Hahahaha
Sent from my HTC One X using Tapatalk 2
roscoejackson said:
Really, who gives a crap? Go outside, touch a breast, fart in public. Live life. It's just a phone.
Click to expand...
Click to collapse
Mods can close thread now, nothing else needs to be said.
Sent from my HTC One X using xda premium
There's an article somewhere (gizmodo or engadget) of a Chinese video of the HTC employee stress testing the screen of the one x. He uses the screen as a hammer and pounds nails into a wood block. Not a scratch or crack. Go check it out.
Also its just a phone. Of the glass breaks its replaceable. The ttime you spend inside isn't.
Sent from my AT&T HTC Vivid 4G LTE
roscoejackson said:
Really, who gives a crap? Go outside, touch a breast, fart in public. Live life. It's just a phone.
Click to expand...
Click to collapse
Made my day, too.
Peter
“Who cares about a screen scratching and getting marked?" lol. Usually people who don't have a device long and it gets damaged.
Sent from my iPhone using Tapatalk
minor scatch already - but new glass coming
After 2 years with the Captivate (no screen protector - I love the feel of the naked gorilla glass) I was hoping to keep up the good luck. no scratches on my Cappy!!!
Well, I am the proud owner of a gray HOX. I recently had an unfortunate accident (some kid tried to swipe/snatch the phone from my hand and it went flying and skidding on the glass for about 5 feet!!!) and I have a tiny scratch near the bottom toolbar - but I haven't been bothered at all in everyday use, just that first scratch disappoinment!
Ordered a new one for $37 and its on its way. Now I actually plan to wait to replace and use the ever so slightly marred one until I get a few scratches.
We replace an old Iphone glass last year and the replacement made the phone feel brand new again.
Needless to say, my son took off his screen protector on his phone after he found out the cost was insignificant to replace. He prefers the glass and I don't blame him!
The One X has a beautiful screen and glass, it's a shame to cover it with a protector that will get nicked up anyway.
Gorilla Glass is overrated.
Yesterday, I dropped mine completely naked from waist height, watching it flutter to ground in slow-motion like a John Woo flick, landing on the corner of the glass on the sidewalk, and it only has the slightest of scratches on the bezel, completely invisible unless really focused upon. At the time I stared at it, face down on the ground, thinking, "Well, there goes that." Completely expected it to be shattered. Turned it over and couldn't believe it.
So either I got a lucky bounce or it's decently durable.
Case arrived today. Because that's how the universe rolls.
pt409 said:
Ordered a new one for $37 and its on its way. Now I actually plan to wait to replace and use the ever so slightly marred one until I get a few scratches.
Click to expand...
Click to collapse
I'm sure I'm not the only one who is interested in finding out where you ordered it from and how difficult it is to replace. Please share? :thumbup:
If you were so concerned about scratches on your screen why didn't you install a protector in the first place?
Sent from my HTC One X using Tapatalk 2
I don't put anything over the display. But I do get a case to protect the device. Without doubt my devices would all get damaged and marked if they fell without a case protecting them.
http://mobilesyrup.com/2012/05/31/video-two-minutes-of-the-htc-one-x-being-used-as-a-hammer/
Must be alright
MKVFTW said:
http://mobilesyrup.com/2012/05/31/video-two-minutes-of-the-htc-one-x-being-used-as-a-hammer/
Must be alright
Click to expand...
Click to collapse
At last! I don't need to carry a hammer around with me anymore!
Over on another (swedish) forum we're seeing some rather disturbing reports of screens cracking for seemingly no reason.
Some have reported cracks after simply placing their phone on a table, others by just having it in their pocket.
Do we have XDA member with similar experiences?
Given the number of times it has dropped from the table because it's so rediculously slippery, to no ill effect on the glass, it doesn't seem too bad. I might have been lucky, though.
Sent from my D6603 using Tapatalk
It doesn't crack easily, but it seems to happen yeah.
I know this was an issue with the Z2 as well (know 1 or 2 ppl suffering from it) and hope it's not a wide-spread one with the Z3. The fact that it performs as some hoovercraft thingie floating over flat services is kinda annoying though, fell a few times here as well already but luckily no damage so far.
phones have glass screens. Glass screens break on some occasions. Water is wet.
add every report you can find and what do we get? 20? lets make it 100. Of 100 000 phones sold (which is serious lowballing) that is 0.1%.
so even if it seems bad it's not really an issue
As long as iitgets repaired by Sony you mean....
of course, like on the z2.
i think a lot of people are just careless.. i mean who buys this type of phone and already in less than 2 days of owning it, they managed to cracked the screen by dropping it or sitting on it while in their pocket. sh*t happens but if people were more careful i doubt we'd be seeing all these 'broken screen' threads.
IMO the z2 was one of the most sturdy glass screen phones ever, this z2 drop test is pretty amazing: http://www.youtube.com/watch?v=5BGQtfDZNt4
so unless something in the glass was changed between the two versions i don't see how the z3 can be any worse than the z2.
Well I accidentally tested the sturdiness of the phone when I pulled my jacket up and forgot that phone was on top of it. Well nice 1,5m fall with some momentum and not a single scratch. Phew.
Its Gorilla Glass 3, so I don't think it should be any weaker or stronger than other Gorilla Glass 3 phones out there. Any quality issues is probably Corning's fault.
Update: according to Sony they use both Gorrila glass 3 and Dragontrail glass. I have heard Dragontrail is slightly less scratch resistant but thats about it.
abhinav.tella said:
I have heard Dragontrail is slightly less scratch resistant but thats about it.
Click to expand...
Click to collapse
On the contrary, Dragontail is harder than GG3...... resists scratches more - but at the detriment to viewing angle quality which is why DT is on the back.
I didnt't notice ANY scratch resistance of the glass backplane. Just use it carefully for a few days - enjoy a nice collection of scratches to stay. Deeply disappointing.
Agreed, seems no matter how careful I am it'll just pick up tiny scratches on the back..seemingly from little specs of dust..I don't understand.
cheetah2k said:
On the contrary, Dragontail is harder than GG3...... resists scratches more - but at the detriment to viewing angle quality which is why DT is on the back.
Click to expand...
Click to collapse
There is a table in this link, it shows GG3 as being higher on the hardness scalle by small amount over Dragontrail.
http://en.miui.com/thread-39439-1-1.html
[/COLOR]
ladelfm said:
Agreed, seems no matter how careful I am it'll just pick up tiny scratches on the back..seemingly from little specs of dust..I don't understand.
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Click to collapse
Wow, you guys are scaring me.
I think the cracked screen problem is not from dropping it, or sitting on it. It's that the screen cracks by itself even when just sitting on a table somewhere. People are blaming the temperature difference between a hot phone and a cool surface for stressing the glass and cracking it.
I dunno, I'm in no hurry to upgrade just yet, we'll see.
delete
I posted some pics in another thread here. Hoping it's just a fault with the device
http://forum.xda-developers.com/showpost.php?p=56122962&postcount=7
BBC Watchdog did a story on this for the Z1, now there are new complaints coming in about similar issues on the Z3.
BBC Watchdog link for Z1:
http://www.xperiablog.net/2014/05/3...peria-z1-cracking-screen-issue-sony-responds/
I chose this phone over the M8 due to the Camera, I kept insureance for the Z3 with T-Mobile just in case I get this issue when my phone arrives. Depending on how things turn out with more and more people complaining, I might just have to get the M8.
HTC gives free one time cracked/damaged screen replacement within 6 months in US as part of HTC Advantage. Sony should do the same, especially with their screen issues.
There are theories about uneven expansion of surfaces under heat stress causing cracks due to the way the glass is glued.
I have not experienced the cracking issue but I did notice a scratch on the glass on the back of the phone not even a week after getting it. It's not too bad, and not even really visible in direct light, but you bet I slapped a case on that thing as fast as I could.
h3ckman said:
I have not experienced the cracking issue but I did notice a scratch on the glass on the back of the phone not even a week after getting it. It's not too bad, and not even really visible in direct light, but you bet I slapped a case on that thing as fast as I could.
Click to expand...
Click to collapse
I'm sure its a minority getting this issue but still seems to be a lot more than other manufacturers which is alarming. I made my dad get the HTC M8 over the iPhone 6 just for HTCs' Advantage program of one time free screen replacement.
I'm so glad I bought the white version because I can barely see the scratches on the back! It used to drive me crazy on my old black Z1 :silly:
Hi people!
For those without screen protection, how many of you with scratches on screen of the S7 flat?
No scratches on my S7
No scratches on my S5 with not even a case for almost 2 years
its not bout scratches its bout how well you take care of your phone because it comes with gorilla glass 4 so it shgould last if you take care of it.
Gorilla Glass 4 my ass. I baby my phones and have never scratched a screen until this one. Super disappointed with GG4 or Samsung's implementation...
I also take care of my phones VERY much, and can see some scratches visible on sunlight after 3 months. I never put my phone with something that can scratch it. But then again, I saw those little scratches on every phone I had. Good thing about older phones is that it wasn't so freaking hard to find a screen protector
MrDusan said:
I also take care of my phones VERY much, and can see some scratches visible on sunlight after 3 months. I never put my phone with something that can scratch it. But then again, I saw those little scratches on every phone I had. Good thing about older phones is that it wasn't so freaking hard to find a screen protector
Click to expand...
Click to collapse
Tried Google?
Loads of S7 screen protectors
*Detection* said:
Tried Google?
Loads of S7 screen protectors
Click to expand...
Click to collapse
When U live in Serbia, ordering things is a pain in the.. Neck
I have a friend that works in a larger phone accessory shop here, and he said that none of the protectors they have are full screen or that they always have bubbles.
Have U tried any? Maybe a suggestion so I know which protectors are good for ordering online.
I have a galaxy alpha with gorilla glass 4, and also have the small scratches.
These small scratches come from sand,dirt,dust that is harder than the screen and rubs against your phone in your pocket, these small scratches are unavoidable without screenprotector.
But these are small so they don't bother me, what worries me more is the back glass which is not GG4 and scratches more easy.
Hi everyone.
I've owned a Samsung Galaxy S7 SM-G930W8 Exynos edition since release date. One day around month 3 I was removing the phone from my otter box case and with the littlest bit of flexing the back glass cracked horribly. I found this to be very annoying since this is supposed to be a "prime" quality phone with gorilla glass 4. I think it was more like gurly glass 4 as I bearly flexed the phone at all and am a very caring / gentle phone user and have owned many and never cracked a case/screen ever. My question is has anyone had broken glass, front or back replaced under samsungs warranty or am I crap outta luck? I called Samsung once and they said it's not covered. Since it was not outside of proper use I feel I was fed a line. Any help or suggestions? Very dissapointed in gorilla glass 4,and Samsung for placing it all over all sides of the gs7 in a very thin manner.
Makes me rethink if I'll ever purchase another Samsung again.
Discouraged and disappointed!
MrDusan said:
When U live in Serbia, ordering things is a pain in the.. Neck
I have a friend that works in a larger phone accessory shop here, and he said that none of the protectors they have are full screen or that they always have bubbles.
Have U tried any? Maybe a suggestion so I know which protectors are good for ordering online.
Click to expand...
Click to collapse
Hard or rigid protectors can't cover the whole screen because the edge has a bevel. I got an anti-glare matte screen protector and it works great
southsideswaggar said:
Hi everyone.
I've owned a Samsung Galaxy S7 SM-G930W8 Exynos edition since release date. One day around month 3 I was removing the phone from my otter box case and with the littlest bit of flexing the back glass cracked horribly. I found this to be very annoying since this is supposed to be a "prime" quality phone with gorilla glass 4. I think it was more like gurly glass 4 as I bearly flexed the phone at all and am a very caring / gentle phone user and have owned many and never cracked a case/screen ever. My question is has anyone had broken glass, front or back replaced under samsungs warranty or am I crap outta luck? I called Samsung once and they said it's not covered. Since it was not outside of proper use I feel I was fed a line. Any help or suggestions? Very dissapointed in gorilla glass 4,and Samsung for placing it all over all sides of the gs7 in a very thin manner.
Makes me rethink if I'll ever purchase another Samsung again.
Discouraged and disappointed!
Click to expand...
Click to collapse
Well those back panels can be bought for like 13 bucks and can be easy to replace but you will lose the waterproof tho.
featureza8336 said:
Hard or rigid protectors can't cover the whole screen because the edge has a bevel. I got an anti-glare matte screen protector and it works great
Click to expand...
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Thanks for the tip!
But I don't really want a rigid protector, I mean, i have been using plastic film protectors on all my phones, because I'm very gentle with them and just want to keep them from small pocket scratches. I just need a full screen one that will go over those 2.5d edges of the glass. I also don't like those matte protectors, they totally mess up the screen quality
I had 3 years SG S4 and only one little scratch. After 3 days having S7 I have already weird "graze" (is it correct word in English?) . Is not visible when screen is clean but dirt always stay in the same place. I'm VERY disappointed. Also afraid about home button made of plastic !
My first S7 edge had a super Deep scratch right on the screen curve, stay that for awhile before it turn in a crack going across the screen.
Sent from my SAMSUNG-SM-G935A using Tapatalk
I bought a Fosmon screen protector for both mine and my wife's S7s and they fit really well. If you apply them correctly then you won't have any bubbles. I never use the guides or anything to put it on, I just go slowly and use a credit card to smooth out bumps. Cleaning your phone screen first with alcohol and a lint free wipe cuts down on anything left on the screen to cause bubbles.
RiTCHiE007 said:
Well those back panels can be bought for like 13 bucks and can be easy to replace but you will lose the waterproof tho.
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That is not at all what I was asking. My question was has anybody had this issue and had it replaced under warranty? If so what did the process entail and what was said to get it done. I appreciate your comment as to boost your standings in the forums but if your info is not some of actual help you might wanna say nothing at all and let someone else answer the issue.
southsideswaggar said:
That is not at all what I was asking. My question was has anybody had this issue and had it replaced under warranty? If so what did the process entail and what was said to get it done. I appreciate your comment as to boost your standings in the forums but if your info is not some of actual help you might wanna say nothing at all and let someone else answer the issue.
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Since you went hostile... You might wanna to stop being a **** and start your own thread, for your own issue, instead of hijacking this thread. You broke your phone and that isn't a warranty issue, which Samsung already explained to you. He offered you info the help you quickly & easily fix your phone for very little $.
As for screen scratches on my S7, I don't have any so far. No screen protector either. I guess it's probably nerdy, but I carry my phone in a Nite-Ize holster, on my belt, and never in my pocket. So far, I've never scratched a screen on any of my phones since the OG Droid. I had a screen protector on my OG Droid, for a few months, but that's been the only one I've used.
southsideswaggar said:
That is not at all what I was asking. My question was has anybody had this issue and had it replaced under warranty? If so what did the process entail and what was said to get it done. I appreciate your comment as to boost your standings in the forums but if your info is not some of actual help you might wanna say nothing at all and let someone else answer the issue.
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What's your problem? Maybe you should just STFU then if you get mad bout people helping your dumb ass. You break your own phone and come in hete crying bout warranty while this treath is about scratches on the screen. So next time calm down or dont reply
Personally if your just using it day to day you wont see any scratches on your phone especially since the Galaxy S7 has gorilla glass 4. I would recommend a screen protector or even a glass screen protector if you are the type of person who chucks around their phone and doesn't really care about it.
You should be fine using it without a screen protector