[Q] Did my N5 just turn into a paper weight? - Nexus 5 Q&A, Help & Troubleshooting

There isn't much in the way of details for what just happened to my phone but I'll try my best to be as detailed as possible.
I picked it up and turned the screen on then I hear a "pop" sound. (i don't know if it was a hardware pop or something that came from the speaker)
The screen grayed out a little bit, the system buttons on the bottom of the screen disappeared and horizontal lines appeared on the bottom quarter of the screen. The screen was also completely unresponsive.
I held down the power button to restart the phone, when I did it vibrated and the screen turned off. However, the phone won't turn back on now. Plugging the phone into the wall doesn't make the charging icon appear so I'm assuming that my phone just died.
The phone was bootloader unlocked, rooted, and had Franco kernal r14 on it. No overclocking, under-clocking, or under-volting.
Anyone have any suggestions as to what I could try to either bring it back to life or confirm that it is indeed dead?

Hold both volume buttons and the power button and see if it will go into the bootloader.
Sent from my Nexus 5 using Tapatalk

0dBu said:
Hold both volume buttons and the power button and see if it will go into the bootloader.
Sent from my Nexus 5 using Tapatalk
Click to expand...
Click to collapse
Power button doesn't work. Volume Up + Power button doesn't work. VolUp/ VolDown + Power button doesn't work.

CaucasianAsian said:
There isn't much in the way of details for what just happened to my phone but I'll try my best to be as detailed as possible.
I picked it up and turned the screen on then I hear a "pop" sound. (i don't know if it was a hardware pop or something that came from the speaker)
The screen grayed out a little bit, the system buttons on the bottom of the screen disappeared and horizontal lines appeared on the bottom quarter of the screen. The screen was also completely unresponsive.
I held down the power button to restart the phone, when I did it vibrated and the screen turned off. However, the phone won't turn back on now. Plugging the phone into the wall doesn't make the charging icon appear so I'm assuming that my phone just died.
The phone was bootloader unlocked, rooted, and had Franco kernal r14 on it. No overclocking, under-clocking, or under-volting.
Anyone have any suggestions as to what I could try to either bring it back to life or confirm that it is indeed dead?
Click to expand...
Click to collapse
Try leaving it plugged In for awhile even though it doesn't appear to be charging. You could try to hold town the power button for thirty seconds.
It seems like it COULD be bricked. If it is, I would contract Google for a RMA. Their not going to spend there time fixing it just to see if you were rooted or unlocked.
Good luck.
Sent from my Nexus 5 using Tapatalk

supitsronnie said:
Try leaving it plugged In for awhile even though it doesn't appear to be charging. You could try to hold town the power button for thirty seconds.
It seems like it COULD be bricked. If it is, I would contract Google for a RMA. Their not going to spend there time fixing it just to see if you were rooted or unlocked.
Good luck.
Sent from my Nexus 5 using Tapatalk
Click to expand...
Click to collapse
I kinda figured since it's bricked they wouldn't be able to tell. I'll try leaving it on the charger overnight and see what happens. Thanks for your input.

It's doa. Rma it.

Related

Phone won't boot

Hey guys,
My phone shut off unexpectedly today and now won't turn back on. When I try to power it on I see the Google logo for a couple seconds and then it'll just shut off again. I tried holding the volume up/down buttons to access the bootloader, but right after I get to the screen it just restarts itself again.
Connecting to power (AC or USB) causes it to constantly reboot over and over, it just shows the Google logo for a couple seconds and then restarts again.
Any ideas on what I can do?
rosscarrothers said:
Hey guys,
My phone shut off unexpectedly today and now won't turn back on. When I try to power it on I see the Google logo for a couple seconds and then it'll just shut off again. I tried holding the volume up/down buttons to access the bootloader, but right after I get to the screen it just restarts itself again.
Connecting to power (AC or USB) causes it to constantly reboot over and over, it just shows the Google logo for a couple seconds and then restarts again.
Any ideas on what I can do?
Click to expand...
Click to collapse
Provide more information for a starter - stock? unlocked bootloader? rooted? third party recovery? rom and if yes which?
If it's stock I'd RMA it.
If not what did you do immediately before the problem started?
try holding the power button for > 2 seconds which should turn it off completely, leave it on a wall charger for at least a couple of hours then turn it back on - I doubt it'll fix the problem but it's a simple thing to try...
Clancy_s said:
Provide more information for a starter - stock? unlocked bootloader? rooted? third party recovery? rom and if yes which?
If it's stock I'd RMA it.
If not what did you do immediately before the problem started?
try holding the power button for > 2 seconds which should turn it off completely, leave it on a wall charger for at least a couple of hours then turn it back on - I doubt it'll fix the problem but it's a simple thing to try...
Click to expand...
Click to collapse
Everything on it is stock, no ROM, not rooted. I had just taken it out of my pocket to check the time, put it back in my pocket and then felt it vibrate, took it back out to see it at the Google logo and haven't been able to get it started since. There was one or two times when it got past the Google logo and started to show the start up animation (the four colours bouncing around or whatever it is) but then it shut off again.
I tried holding the power button to completely turn it off, but plugging it into the wall charger just causes it to repeatedly attempt to boot like I mentioned earlier. I'll leave it for a while and hope for the best
Sounds like the mobo is bad. Most likely will have to rma it.
rosscarrothers said:
Hey guys,
My phone shut off unexpectedly today and now won't turn back on. When I try to power it on I see the Google logo for a couple seconds and then it'll just shut off again. I tried holding the volume up/down buttons to access the bootloader, but right after I get to the screen it just restarts itself again.
Connecting to power (AC or USB) causes it to constantly reboot over and over, it just shows the Google logo for a couple seconds and then restarts again.
Any ideas on what I can do?
Click to expand...
Click to collapse
Do you have a case on? The case could be faulty.
Sent from my Nexus 5 using Tapatalk
jd1639 said:
Sounds like the mobo is bad. Most likely will have to rma it.
Click to expand...
Click to collapse
Maybe not. Sounds like a stuck power button to me.
OP does the phone just endlessly repeat this cycle? If so it's rebooting itself do to a stuck power button. One other users already reported similar issues and his power button was indeed stuck. Mash the power button hard for a minute to see if you can unstick it.
theesotericone said:
Maybe not. Sounds like a stuck power button to me.
OP does the phone just endlessly repeat this cycle? If so it's rebooting itself do to a stuck power button. One other users already reported similar issues and his power button was indeed stuck. Mash the power button hard for a minute to see if you can unstick it.
Click to expand...
Click to collapse
You got it!
Thanks so much, really wasn't looking forward to waiting for weeks while the RMA went through. The button didn't appear to be stuck - it was still clicky - but after mashing it for a minute it started up normally and appears to be fine now.
Did you flash any ROMs or anything previously?
Sent from my Nexus 5 using xda app-developers app
scottdouglasdick said:
Did you flash any ROMs or anything previously?
Sent from my Nexus 5 using xda app-developers app
Click to expand...
Click to collapse
brother the issue is gone, as mentioned "sticky power button" was causing it. read the thread before posting. btw thanks for effort anyway... haha
:laugh::silly:
Hi all. Sorry to reopen an old thread (but xda suggested I check here before making my own thread).
I think we have the exact same problem with a Nexus 5. Unfortunately, bashing the power button doesn't seem to be helping (and makes me feel slightly silly .
Anyone know how much effort it would be to take it apart to get to the part that's stuck? Any good instructions?
Thanks.
Weird, I have the same issue starting a few hours ago. I updated to the Oct 17 beta of Cataclysm then a hour later it happened. But was told it sounds like the power button issue.
Took it apart, tried to fix it. If plugged in I can get into the bootloader, but then it reboots again. I've tried tapping it on a hard surface, and it gets seems like it almost fixes it because it'll connect to my laptop but then reboots again.
Could it be the battery? It was fully charged but then died as I was deleting hundreds of photo's in Dropbox to move photo's over from my phone because it was full.
I too am running into this same issue. My screen cracked so I replaced the digitizer with some success. In the process I damaged the battery and needed to replace it. When I got the new battery and replaced it my phone is now unusable.
When unplugged: I turn on the phone and it's running the ANDROID animation then turns off.
When plugged in: I turn on the phone, the ANDROID animation runs then the phone restarts and continues the process over and over again.
I then flashed the phone with Marshmallow and the same thing happens. Except now that I flashed it I get the Android icon with the spinning gear. So; I flashed it back to 5.1.1, but the same result.
Could I have physically damaged something inside or is it a battery issue? Thanks for any insight.

[Q] Why is my screen scrambled?

Hi all, recently started to get this on my N5, won't turn 'on' just displays a scrambled screen for a short time, won't start up at all. Weirdly gets somewhere to allow the notification light to show, but can't call the phone.
Tried the holding vol up / down for periods of time. Any other way to factory reset in the hope its not a screen issue?
Thanks if any one can shed any light..
Ryan
Factory reset is done via recovery. Hold down power and vol down to boot to bootloader.. If you still see the issue, its hardware
Sent from my Nexus 5 using Tapatalk
rootSU said:
Factory reset is done via recovery. Hold down power and vol down to boot to bootloader.. If you still see the issue, its hardware
Sent from my Nexus 5 using Tapatalk
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Click to collapse
This is what I feared. But still doesnt make sense that I cant call the phone even when it's flashing with a notification.
Water damage maybe?
Sent from my Nexus 5 using Tapatalk
I had this exact thing happen on my phone. It happened when the phone was on battery saver and the battery got really low. I plugged in the phone, it kind of flashed and then turned off. After that I just had a notification light and either a blank screen or the scrambled screen.
The strange thing is that it worked again the next day. I held the power and the down button until the backlight went off, let the buttons go and it restarted again with the screen displaying properly again. I think I tried the down/power combination yesterday and it didn't work then, so I'm not sure that is the big solution. I'm suspecting a cable issue or power shorting issue but I'm not sure.

Phone Won't stay On

My Nexus 5 just crapped out.
Phone constantly reboots every second.
It turns on, shows the Google splash screen, then turns off, then Google Splash screen then turns off.
It happens very quickly stays on the splash screen for about 1 second then turns off.
If I hold down the Volume Down button, it shows the Bootloader for 1 second or less then shuts down.
If I hold the power button long enough it'll turn off. Now ANY power source plugged in or a QI Charger, it'll turn on and keep powering off and on and off and on again.
Now it actually won't turn back on without any power source. Not sure if it's out of battery or not, but it's not helping, since if I plug it in, it turns on then turns off right away, over and over and over and over again. No way to charge it like normal.
Anyone have any ideas? It's running stock with xposed mod.
I've never had this happen of all the Nexus phones I've had and others.
Phone was working fine today then I went to open the camera and it rebooted and then this.
Wow, yup just I suspect, I think power button is messed up.
I have a rubberized case on it, if I tilt it sideways with power button facing down, and just keep banging the side of the Nexus 5 on the table, it will power up and boot up properly.
Once I stop, power menus shows up and or it'll hard reboot.
The power button itself doesn't feel broken, when I press it I can feel it being pressed.
Now I have to figure out how I can wipe and lock the bootloader while doing this....
nxt said:
Wow, yup just I suspect, I think power button is messed up.
I have a rubberized case on it, if I tilt it sideways with power button facing down, and just keep banging the side of the Nexus 5 on the table, it will power up and boot up properly.
Once I stop, power menus shows up and or it'll hard reboot.
The power button itself doesn't feel broken, when I press it I can feel it being pressed.
Now I have to figure out how I can wipe and lock the bootloader while doing this....
Click to expand...
Click to collapse
Take the case off. That's your problem
Sent from my Nexus 5 using XDA Free mobile app
jd1639 said:
Take the case off. That's your problem
Sent from my Nexus 5 using XDA Free mobile app
Click to expand...
Click to collapse
Nope. the case has holes for the buttons.
Speaking to Google now, they're going to do a warranty replacement.
nxt said:
Nope. the case has holes for the buttons.
Speaking to Google now, they're going to do a warranty replacement.
Click to expand...
Click to collapse
Take the case off and try it. Bet it works.
Sent from my Nexus 5 using XDA Free mobile app
jd1639 said:
Take the case off and try it. Bet it works.
Sent from my Nexus 5 using XDA Free mobile app
Click to expand...
Click to collapse
Already done that, and nope.
That is going to be difficult relocking the bootlloader I wonder why the nexus 5 has so much problems with the power button

VZW Galaxy S6 won't turn on

Got a perculiar problem with the S6. The screen suddenly went black with just the blue LED blinking in the upper left hand corner of the sreen. I am assuming the phone went off completely as I cannot access it via the PC also. I have tried all possible button combinations for reset but no luck so far.
Anyone else experience this? Did you find a fix?
Sent from my SM-G920V using XDA Free mobile app
Well the phone is not off if the blue led light is blinking, I've never had it happen to me where the phone didn't come back though. I was using an app one day (YouTube I think) and the app crashed and bugged the phone out to where the screen went black but the led was blinking. I left the phone alone after several attempts of hitting home and power to get the screen to come back on and finally I think I plugged it into the charger and it kind of just fixed it self and has not happened again. This is the scary parts of not having a removable battery.
Sent From My Rooted Galaxy S6
I've got the 128GB and yes I have experienced this as well, twice! I hold down both volume buttons the home button and the power button at the same time, this will put you in maintenance mode. It'll take a couple of seconds holding those buttons but just keep them pressed. Be careful because when it does come on it comes on fast and factory reset is the second selection in that mode. The first time I did it I wiped my phone, the second time it happened I lifted my fingers fast enough not to make a selection. Give that a try and see what happens.
frostysax said:
I've got the 128GB and yes I have experienced this as well, twice! I hold down both volume buttons the home button and the power button at the same time, this will put you in maintenance mode. It'll take a couple of seconds holding those buttons but just keep them pressed. Be careful because when it does come on it comes on fast and factory reset is the second selection in that mode. The first time I did it I wiped my phone, the second time it happened I lifted my fingers fast enough not to make a selection. Give that a try and see what happens.
Click to expand...
Click to collapse
Thanks very much.
Hey guys, i really need someones help. Everything in my life runs on my phone. The phone is Samsung Galaxy Note 5. Its screen is black and there is a blue blinking light. I have tried to hold the volume down and power buttons but it didnt do anything. It doesn't respond even after plugging in.
chaudharysafi said:
Hey guys, i really need someones help. Everything in my life runs on my phone. The phone is Samsung Galaxy Note 5. Its screen is black and there is a blue blinking light. I have tried to hold the volume down and power buttons but it didnt do anything. It doesn't respond even after plugging in.
Click to expand...
Click to collapse
Sounds like you have the same problem as stated in OP. You could try doing what was recommended earlier in the thread. By the way, this is an inappropriate location to put your problem. Read the forum rules
Never rooted.
I am having the same issue. I have tried everything. Factory reset. Reboot/wiped cache and even trying to install verizon's Fireware again as it come only up to the Samsung S6 logo then goes blank. This is now my 4th replacement with Verizon and getting sick of it. How do I fix this? Odin stops at Get Pit mapping then when I do that says it can not install NAND. Using Odin 3.10.6 and 3.10.7. Tried mutli cables and restarted computer as well. This is driving me insane these phones keep doing this.
same problem except nothing comes on. no led, no reset, no computer recognition...
Same issue. Boots into and displays recovery fine and download mode. I can also bring up the safe mode menu ... just can't boot into the OS. Blue light on. I get a response in ADB when powered on, just can't enter any commands due to not being able to authorize access via phone screen.
Update:
Well as strange as it sounds, as soon as I plopped it down on the wireless charger for my S7 the screen came to life. It was at 95% battery prior to. Whatever gremlins got into the gizmos within the wireless charging apparatus seems to have caused this strange occurrence.

Boot loop after rooting MMB29V. Please help.

I was running the latest stock image (MMB29V) since yesterday on my Nexus 5 and today I used the Nexus root toolkit as always to root the device. Well TWRP flashed once and it said it copied the root files to the device. I had it in my pocket for a few minutes and after that it went into a crazy constant boot loop. It will stop eventually but if I keep the charging cable in it won't stop. I cannot get into recovery because I get the "Start" screen but I cannot advance because it reboots too quickly. I have found a few you tube videos where people push the power button like they are playing the old school game "Track and Field" but this does not work for me nor do I think it's a power button issue. I think I stupidly might have hit some kind of button combo while I'm my pocket believe it or not. I pulled the cover off and was hoping to pull the battery but Im not a fan of doing that since its not a simple task. Any help appreciated. This phone is dead to me and that is NOT good. I need to get this working.
TIA
Bill
Will the phone stay in fastboot mode or does it quickly restart?
Possible power button problem?
audit13 said:
Will the phone stay in fastboot mode or does it quickly restart?
Possible power button problem?
Click to expand...
Click to collapse
It quickly restarts. I want to say its not a problem with the power button because it has been fine for a few years now w/out issue and only happened after rooting earlier today. Right now the only way I can even get the phone to turn on is the plug the charging cable in and then the restarting commences. Does it sound like a power button issue? Possibly but its hard to believe, I dunno. Waiting on a call back from Google tech support to see if they are any help.
It could be a power button issue. You'll have to remove the motherboard to find out.
Once removed from the housing, quickly press and release the power button several times in a row using more pressure than normal. While the motherboard is out of the phone, clean around the power button with pure alcohol.
audit13 said:
It could be a power button issue. You'll have to remove the motherboard to find out.
Once removed from the housing, quickly press and release the power button several times in a row using more pressure than normal. While the motherboard is out of the phone, clean around the power button with pure alcohol.
Click to expand...
Click to collapse
Is there a write up on that here somewhere? Guess I will have to search around for it.
http://forum.xda-developers.com/google-nexus-5/general/nexus-5-power-button-broken-heres-to-t3049747
audit13 said:
http://forum.xda-developers.com/google-nexus-5/general/nexus-5-power-button-broken-heres-to-t3049747
Click to expand...
Click to collapse
Did NOT want to screw up my phone so I sent it to LG. Took a few weeks but it cost me 78.00 total for them to repair the power button issue. Whatever they replaced also fixed the low volume issue I was experiencing as well so it worked out.

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