[Help] I can't check for updates - RAZR HD Q&A, Help & Troubleshooting

Hi, I'm currently having troubles checking for updates on my motorola razr hd. Ever since android version 4.1.2 my phones shows "check for update is not available at this time."After upgrading 4.0.4->4.1.2 it worked fine but then i decided to do a factory reset for my phone, which resulted into an infinite loop. This then was fixed temporarily with a fix I found on the web but afterwards I tried to install 3rd party apps but it didn't allow me. I also tried to update which gave me the same error ,"check for update is not available at this time." So I gave motorola a call about 5 months ago and they guided me to do a hard reset which fixed the 3rd party installation problem. However the update message still persists. Can anybody help me with this problem?
PS. I have not rooted my phone. It's still on stock android 4.1.2 I've tried both using wifi and LTE but it results in the same error.

VlitalityX said:
Hi, I'm currently having troubles checking for updates on my motorola razr hd. Ever since android version 4.1.2 my phones shows "check for update is not available at this time."After upgrading 4.0.4->4.1.2 it worked fine but then i decided to do a factory reset for my phone, which resulted into an infinite loop. This then was fixed temporarily with a fix I found on the web but afterwards I tried to install 3rd party apps but it didn't allow me. I also tried to update which gave me the same error ,"check for update is not available at this time." So I gave motorola a call about 5 months ago and they guided me to do a hard reset which fixed the 3rd party installation problem. However the update message still persists. Can anybody help me with this problem?
PS. I have not rooted my phone. It's still on stock android 4.1.2 I've tried both using wifi and LTE but it results in the same error.
Click to expand...
Click to collapse
what is your system version?

bweN diorD said:
what is your system version?
Click to expand...
Click to collapse
It's 98.21.122002.XT925.RCI.en.CA I'm with Fido

VlitalityX said:
It's 98.21.122002.XT925.RCI.en.CA I'm with Fido
Click to expand...
Click to collapse
i would find that update here http://sbf.droid-developers.org/
and use rsd to flash it. the update caused some errors, it is best to start fresh.
you can google how to use rsd if you need a tutorial, its pretty easy, just a few steps.
i dont think there is any less evasive path to get you back on track.

bweN diorD said:
i would find that update here
and use rsd to flash it. the update caused some errors, it is best to start fresh.
you can google how to use rsd if you need a tutorial, its pretty easy, just a few steps.
i dont think there is any less evasive path to get you back on track.
Click to expand...
Click to collapse
Wouldn't flashing require me to root my phone? If I were to flash my phone, would I still be able to receive the stock kitkat 4.4 that is coming out later?

VlitalityX said:
Wouldn't flashing require me to root my phone? If I were to flash my phone, would I still be able to receive the stock kitkat 4.4 that is coming out later?
Click to expand...
Click to collapse
No you don't have to be rooted and yes you would get any available updates.
Sent from my LG-VS980 using Tapatalk

bweN diorD said:
No you don't have to be rooted and yes you would get any available updates.
Sent from my LG-VS980 using Tapatalk
Click to expand...
Click to collapse
Would it be possible to update via the usb cord and using motorola device manager? And thanks for you response regarding flashing.

VlitalityX said:
Would it be possible to update via the usb cord and using motorola device manager? And thanks for you response regarding flashing.
Click to expand...
Click to collapse
just guessing, i would say no. its probably going to put the same file on your phone and try to install it in the same manner.

I have the same problem . I can't check for updates. I have tried hard resets, etc, nothing works. My system version is:
98.21.122002XT925.RCI.en.ca
Should I follow the same advice? I am clueless and an ultra noob here. I just want my mobile to be able to check for software and system updates. Can anyone give me a bit of a step by step on how to remedy this? I need a break..I need a Kit Kat when it comes. Ty
Sent from my XT925 using xda app-developers app
---------- Post added at 10:55 AM ---------- Previous post was at 10:30 AM ----------
I guess I am a blonde robot . Anyways I just did some research and I am gathering that there is a bug in my system's firmware from the JB update which is preventing me to update my software or check for updates. I suppose I need to follow the link and locate the stock firmware file for my device based on the system version I am running. Furthermore I need to use RDI Lite 6.0? So where can I find a step by step proper tutorial/ guide to walk me through the process as I have never flashed anything before. OK that seems more specific. Thanks
Sent from my XT925 using xda app-developers app

I recommend rootjunky.com. Check the website & the YouTube channel. Tom provides some of the best tutorials IMO.rootjunky.com
Sent from my RAZR Maxx HD

irobotgirl said:
I have the same problem . I can't check for updates. I have tried hard resets, etc, nothing works. My system version is:
98.21.122002XT925.RCI.en.ca
Should I follow the same advice? I am clueless and an ultra noob here. I just want my mobile to be able to check for software and system updates. Can anyone give me a bit of a step by step on how to remedy this? I need a break..I need a Kit Kat when it comes. Ty
Sent from my XT925 using xda app-developers app
---------- Post added at 10:55 AM ---------- Previous post was at 10:30 AM ----------
I guess I am a blonde robot . Anyways I just did some research and I am gathering that there is a bug in my system's firmware from the JB update which is preventing me to update my software or check for updates. I suppose I need to follow the link and locate the stock firmware file for my device based on the system version I am running. Furthermore I need to use RDI Lite 6.0? So where can I find a step by step proper tutorial/ guide to walk me through the process as I have never flashed anything before. OK that seems more specific. Thanks
Sent from my XT925 using xda app-developers app
Click to expand...
Click to collapse
I have the same version you have and flashed using this tool http://forum.xda-developers.com/showthread.php?t=2154995 you can fine the firmware and place in in the rom folder and flash from fastboot make sure to unzip all contents into folder-- with that said I still get the error reported here

Related

[Q] XT1030 Rooted, 4.4 update keeps rebooting

Hi guys.
So I purchased 2 of the Droid Minis for my kids. They are both on 12.15.15 (camera update) 4.2.2 and started bugging them to take the update to 4.4
Before letting them take the update, I wanted to root them both so I could install tracking software on them, so I followed the thread here: http://forum.xda-developers.com/showthread.php?t=2509590
(for RockMyMoto)
PwnMyMoto never did anything but error, so I figured it was because of the camera update.
I successfully rooted BOTH XT1030 phones following the RockMyMoto OP, verified by installing SuperSU and double verified by installing TiBU from my license. Both phones are truly rooted as both asked me to grant or deny root access, and I've even checked via RootManager and it does indeed allow access.
So after following the link above and successfully rooting both phones, I started the 4.4 update on the first one and waited for it, but it just rebooted over and over, which made me stop in my tracks on the second phone.
Right now, the phone that was supposed to be taking the 4.4 update will boot all the way to a usable homescreen, but it reboots after about 20 seconds of having hit the homescreen. It's been doing this for about an hour now.
I've gotten enough time to get into Settings > About and check, and it's still on 4.2.2 (12.15.15), and even allows to check for updates before rebooting again (if I'm quick, I can even push the button to check for updates, but the device only lasts for 20 seconds before it automatically reboots.
I've tried booting into Recovery, but it just reboots into normal mode, lasts 20 seconds and reboots again.
I'm stuck, and would appreciate some help here. I'm not new to flashing, having been a crackflasher since the OG D1. Although, I have to say that these Droid Mini's are significantly harder to work with than my Note3, S4 and any of my previous phones...
help PLEASE?!
Obviously, my daughter has a bunch of games on her phone after having it since Christmas, and I'd definitely prefer not to lose her data. I had the foresight to make a TiBU backup before moving forward with the 4.4 update, but in it's current state of rebooting, it won't stay on long enough for me to copy the TiBU folder to my computer.
If I knew how to fastboot, perhaps I could fastboot the files for 4.2.2 back to the phone without losing her data - at least so I could transfer the TiBU folder over in case the phone has to be RSD'd back to stock...
If this is an option, please help me out with the exact commands that I might need. Thanks in advance!!
EDIT: I read how to fastboot (hadn't done it for a couple years) and found the correct files for the xt1030 here: http://sbf.droid-developers.org/phone.php?device=2
I downloaded and unzipped the 12.15.15 file.
I then used fastboot to push boot.img, motoimg.img, recovery.img successfully (although there is NO recovery no matter how I try to boot into it)
BUT, when I fastboot flash system.img, it comes up with several errors and fails, so I'm sure that the problem actually exists in the system image on the phone.
*** I DID NOT erase anything, only dirty flashed. I did this because I need to back up the user data before anything happens to it.
If I do erase system on the phone, will I lose her data? What about the other images that are still on the phone??
**EDIT: I found that I needed to use mfastboot instead of the standard fastboot to flash the system.img because it's apparently too big - mfastboot breaks it into smaller chunks and pushes them correctly, however, the phone still reboots.
This isn't considered a bootloop, it will boot all the way into the homescreen, stay active and live for around 20 seconds and then reboot.
I'm already going to be in trouble when she finds out she can't use her phone in the morning... PLEASE help a brother out!
Hope that info helps someone to help me better!
Unfortunately the Droid Mini and Max has yet to get their own device forums. So, I have moved the post to this forum in hopes some folks can help as the Ultra may share some characteristics as it's a relatively new device getting the 4.4 update as well.
MD
Moscow Desire said:
Unfortunately the Droid Mini and Max has yet to get their own device forums. So, I have moved the post to this forum in hopes some folks can help as the Ultra may share some characteristics as it's a relatively new device getting the 4.4 update as well.
MD
Click to expand...
Click to collapse
Thanks MD.
I just now figured it out on my own.
I hope that this thread will serve to help anyone that may stumble across a similar problem on their XT1030 device - perhaps even other Moto devices.
WHAT I FOUND:
While fastbooting and mfastbooting files to the phone, I realized that it wasn't working because I was missing something somewhere, so I opened the XML file in the original 12.15.15 zip and went through it line by line.
The one thing that I had neglected to do while in fastboot was to ERASE CACHE.
Once I had erased cache via fastboot (and obviously after pushing all the proper img files), it all worked correctly after reboot - the phone no longer reboots on it's own and immediately started the download of the OTA 4.4.
I hope that this post helps anyone else that happens across this problem.
Psychlone said:
Thanks MD.
I just now figured it out on my own.
I hope that this thread will serve to help anyone that may stumble across a similar problem on their XT1030 device - perhaps even other Moto devices.
WHAT I FOUND:
While fastbooting and mfastbooting files to the phone, I realized that it wasn't working because I was missing something somewhere, so I opened the XML file in the original 12.15.15 zip and went through it line by line.
The one thing that I had neglected to do while in fastboot was to ERASE CACHE.
Once I had erased cache via fastboot (and obviously after pushing all the proper img files), it all worked correctly after reboot - the phone no longer reboots on it's own and immediately started the download of the OTA 4.4.
I hope that this post helps anyone else that happens across this problem.
Click to expand...
Click to collapse
Glad you solved it. Yeah, cleaning cache is always a good thing.. Sure your daughters will be happy now!
You have to follow this guide here http://forum.xda-developers.com/showthread.php?t=2603358 to gain root after 4.4 Update.
Hatary said:
You have to follow this guide here http://forum.xda-developers.com/showthread.php?t=2603358 to gain root after 4.4 Update.
Click to expand...
Click to collapse
Incorrect. That will not work for his device.
Topsnake said:
Incorrect. That will not work for his device.
Click to expand...
Click to collapse
I have a Droid Mini too and followed this guide. Now i have a rooted Droid Mini with Kitkat.
If he is already on Kitkat, then you are right of course!He forgot to disable write-protection (http://forum.xda-developers.com/showthread.php?t=2551113) and flashing back to the camera update (12.5.5) and using SlapMyMoto (http://forum.xda-developers.com/showthread.php?t=2538896) before the Kitkat update.
Hatary said:
I have a Droid Mini too and followed this guide. Now i have a rooted Droid Mini with Kitkat.
Click to expand...
Click to collapse
I don't see how, seeing as we cannot downgrade from 4.4 to 4.2.2
Maxx'd out Kit Kat
Topsnake said:
I don't see how, seeing as we cannot downgrade from 4.4 to 4.2.2
Maxx'd out Kit Kat
Click to expand...
Click to collapse
Sorry i edited my post before! Of course it doesn't work when he updated already to 4.4
Hatary said:
Sorry i edited my post before! Of course it doesn't work when he updated already to 4.4
Click to expand...
Click to collapse
I see. At any rate, ive streamlined the process for our phones here
http://forum.xda-developers.com/showthread.php?t=2616104
Maxx'd out Kit Kat
Never take a ota update while rooted
Same thing happened to me but i learned the hard way that you should never take a OTA update while rooted because it screws things up and the phone is not stable enough to run Android OS without crashing and rebooting again. So what i did is i used RSD lite to reset to stock and after making sure root was gone i took the OTA update and now my DROID ultra is working fine . and FYI if you still want root when running KitKat use slapmymoto to keep root it requires you to have 4.2.2 already installed and then follow some steps so you can keep root in KitKat hope it helps!
What version of RSD Lite for XT1030?
droidusr2014 said:
Same thing happened to me but i learned the hard way that you should never take a OTA update while rooted because it screws things up and the phone is not stable enough to run Android OS without crashing and rebooting again. So what i did is i used RSD lite to reset to stock and after making sure root was gone i took the OTA update and now my DROID ultra is working fine . and FYI if you still want root when running KitKat use slapmymoto to keep root it requires you to have 4.2.2 already installed and then follow some steps so you can keep root in KitKat hope it helps!
Click to expand...
Click to collapse
What version of RSD Lite did you use? I've tried 5.6, 6.4, 6.5, with different USB cables including the one that comes with the phone but I cannot get RSD Lite to recognize my device. I tried fastboot as well but it keeps giving me an error about missing XML files when I try to flash.
MINI root
Hatary said:
I have a Droid Mini too and followed this guide. Now i have a rooted Droid Mini with Kitkat.
If he is already on Kitkat, then you are right of course!He forgot to disable write-protection (http://forum.xda-developers.com/showthread.php?t=2551113) and flashing back to the camera update (12.5.5) and using SlapMyMoto (http://forum.xda-developers.com/showthread.php?t=2538896) before the Kitkat update.
Click to expand...
Click to collapse
Hi, I have MINI with factory 4.4
How can I root it and have custom recovery ( TWRP )
I cannot find guide for XT1030...
THANKS
zsebob said:
Hi, I have MINI with factory 4.4
How can I root it and have custom recovery ( TWRP )
I cannot find guide for XT1030...
THANKS
Click to expand...
Click to collapse
you can't root 4.4. You are stuck until (hopefully) someone releases a root exploit for 4.4
---------- Post added at 11:40 AM ---------- Previous post was at 11:38 AM ----------
mschwartz33 said:
What version of RSD Lite did you use? I've tried 5.6, 6.4, 6.5, with different USB cables including the one that comes with the phone but I cannot get RSD Lite to recognize my device. I tried fastboot as well but it keeps giving me an error about missing XML files when I try to flash.
Click to expand...
Click to collapse
can you post a screen shot/picture of the error you are getting and also the cmd window where you are entering the fastboot commands?
BladeRunner said:
you can't root 4.4. You are stuck until (hopefully) someone releases a root exploit for 4.4
---------- Post added at 11:40 AM ---------- Previous post was at 11:38 AM ----------
can you post a screen shot/picture of the error you are getting and also the cmd window where you are entering the fastboot commands?
Click to expand...
Click to collapse
Thanks! The downgrade to JB and root and update to 4.4 not working on Mini?
zsebob said:
Thanks! The downgrade to JB and root and update to 4.4 not working on Mini?
Click to expand...
Click to collapse
downgrading isn't possible

Could someone make a flashable zip for the new update D80120e June 30, 2014.

Could someone make a flashable zip for the new update D80120e June 30, 2014 please?!
demoncamber said:
Could someone make a flashable zip for the new update D80120e June 30, 2014 please?!
Click to expand...
Click to collapse
I just noticed that being posted. Do you know the Android OS version (i.e. v4.4.x... what is x?)?
Still 4.4.2 http://support.t-mobile.com/docs/DOC-7591#update_download_computer
demoncamber said:
Still 4.4.2 http://support.t-mobile.com/docs/DOC-7591#update_download_computer
Click to expand...
Click to collapse
BLAH!
Has anyone found a link to download the kdz yet?
demoncamber said:
Has anyone found a link to download the kdz yet?
Click to expand...
Click to collapse
Just updated the thread here with the link. I didn't want to start a whole new thread or have it get lost in another thread.
I just bought my phone from Swappa. It's currently rooted,TWRP and running D80120a.
I received OTA update notification last night.
Will I loose root if I allow it to install?
If so, how can I ignore it and disable the notification?
Howie Dub said:
Just updated the thread here with the link. I didn't want to start a whole new thread or have it get lost in another thread.
Click to expand...
Click to collapse
Awesome. thank you
Hope someone has time to put up a flashable zip [emoji4]
sixcoronas said:
I just bought my phone from Swappa. It's currently rooted,TWRP and running D80120a.
I received OTA update notification last night.
Will I loose root if I allow it to install?
If so, how can I ignore it and disable the notification?
Click to expand...
Click to collapse
If you're rooted with TWRP, the OTA won't install, at least it didn't for me. I clicked on the OTA and it rebooted into TWRP, but nothing installed. Rebooted the system, the OTA was gone, and I was still on 20a. You will lose root if you install the 20e, but you can re-root with TowelRoot and I believe you can get TWRP back with AutoRec (I used TowelRoot, but not AutoRec). From my understanding, if you use AutoRec, you will lose Knock Code.
So I tried to update and it went through the process. Even seen the little green android saying installing update . phone rebooted still had root access and about phone is showing the "a" version. Checked for update again and it said phone up to date. This doesn't seem right
Sent from my LG-D801 using XDA Free mobile app
hippiesky said:
So I tried to update and it went through the process. Even seen the little green android saying installing update . phone rebooted still had root access and about phone is showing the "a" version. Checked for update again and it said phone up to date. This doesn't seem right
Sent from my LG-D801 using XDA Free mobile app
Click to expand...
Click to collapse
I'm guessing you don't have a custom recovery? I had TWRP and the green android was on for a split second before TWRP started and it didn't update. I think if you're rooted, you have to update via the support tool or the pc suite. To get root back, use towelroot. Backup your data, but you should be able to keep everything on your phone if you don't wipe/reset.
Cool thanks!
Sent from my LG-D801 using XDA Free mobile app
Has anyone come across a flashable 20e radio yet?
Sent from my LG-D801
Has anyone made a zip from the newest updates kdz yet?
Not that I've found yet, seems like a lot of people ditched this phone unfortunately
Sent from my LG-D801

[Q] Error with OTA update on Stock Android

So I'm running completely stock, never rooted Android 5.0 on my Nexus 5. I got the 5.0.1 update today and when I go to install, it gives me the dead android pic with "error". Anybody else having the same issue? Also, would me enabling developer options have anything to do with it?
P.S. Already cleared my cache partition and it's still giving me the error.
Oh sweet jesus, how many more threads like this we going to have.
You modified /system in some way. Read one of the million threads already here on the forum with similar problem.
beekay201 said:
Oh sweet jesus, how many more threads like this we going to have.
You modified /system in some way. Read one of the million threads already here on the forum with similar problem.
Click to expand...
Click to collapse
or just give it out so we noobs can easily be guided?
beekay201 said:
Oh sweet jesus, how many more threads like this we going to have.
You modified /system in some way. Read one of the million threads already here on the forum with similar problem.
Click to expand...
Click to collapse
Except, like I said, I didn't. I did not root or unlock the bootloader or play around with the phone at all, strictly for this reason. I didn't want to go through the struggle of factory resetting my device every now and then. The closest thing to "modifying" the phone was me unlocking developer settings and I was asking if that could have something to do with it.
Every other thread on the forums has to do with people rooting so no, it's not like one of the millions of other threads.
Describe more.
The best way to update is by flashing the factory image in fastboot, i don`t trust/hate OTA`s personaly
I updated from kitkat to Lollipop with no issues from the OTA update. That was really recent and I haven't changed anything having to do with the system since then. Yet the 5.0.1 update is giving me the error message.
I'm trying to avoid doing a factory reset as that was the main reason that I've kept the phone completely stock. I figured not rooting the phone would let me update in peace and, since it's a nexus, it's been enough to handle my needs without any customization.
kubus908 said:
I updated from kitkat to Lollipop with no issues from the OTA update. That was really recent and I haven't changed anything having to do with the system since then. Yet the 5.0.1 update is giving me the error message.
I'm trying to avoid doing a factory reset as that was the main reason that I've kept the phone completely stock. I figured not rooting the phone would let me update in peace and, since it's a nexus, it's been enough to handle my needs without any customization.
Click to expand...
Click to collapse
Is your bootloader unlocked? I don't know why the ota isn't working but something must have changed on your device
Sent from my Nexus 9 using XDA Free mobile app
jd1639 said:
Is your bootloader unlocked? I don't know why the ota isn't working but something must have changed on your device
Sent from my Nexus 9 using XDA Free mobile app
Click to expand...
Click to collapse
Just double checked and nope, bootloader is locked. Yeah :/ I was trying to see if it's an issue with anybody else on completely stock devices. So far mine is a no go, even though the 5.0 update worked flawlessly. Why would the 5.0 update go through, yet the 5.0.1 believes the system has been modified..?
kubus908 said:
Just double checked and nope, bootloader is locked. Yeah :/ I was trying to see if it's an issue with anybody else on completely stock devices. So far mine is a no go, even though the 5.0 update worked flawlessly. Why would the 5.0 update go through, yet the 5.0.1 believes the system has been modified..?
Click to expand...
Click to collapse
Well, there's a way to get the ota but it is going to be tedious. It involves rooting with towelroot, then using bootunlocker from the play store. That'll allow you to unlock the bootloader without wiping your device. Then you'll need to flash the system, boot, and recovery image with fastboot from the 5.0 factory image. Then do the ota.
Sent from my Nexus 9 using XDA Free mobile app
jd1639 said:
Well, there's a way to get the ota but it is going to be tedious. It involves rooting with towelroot, then using bootunlocker from the play store. That'll allow you to unlock the bootloader without wiping your device. Then you'll need to flash the system, boot, and recovery image with fastboot from the 5.0 factory image. Then do the ota.
Sent from my Nexus 9 using XDA Free mobile app
Click to expand...
Click to collapse
May as well skip the ota if you're going to go through this process.
---------- Post added at 07:06 PM ---------- Previous post was at 07:05 PM ----------
digitLIX said:
or just give it out so we noobs can easily be guided?
Click to expand...
Click to collapse
Or wait for the next time the question is asked.
Should be any minute now.
Thanks! I may just wait until the next update and see if there's a chance it'll work. Or I may just have to do a fresh new install which I am not looking forward to at all Lol. But thank you for your help!
Uhhhh, ok. So I'm not exactly sure what happened. I figured I'd give the OTA another try because why not...and it worked I noticed it downloaded a bigger file too, 30ish mb as opposed to the 13mb OTA that would give me an error. Not sure if I got sent a wrong update file or what, but if your issue comes close to what I experienced, just keep trying the OTA update. I'm also on T-Mobile (phone bought directly from T-Mobile) in case that makes any difference.

Latest OTA update unable to install - produced "Error" screen on reboot

A few days ago, I received a notification on my N5 for a new system update of size 10.1 MB. When I choose to install the update, the phone reboots as expected, shows the "Google" startup logo, shows a screen that indicates that it is installing the update for a few seconds, and then finally ends at an "Error" screen (please see the attached image).
The phone stays on this screen for quite a while (more than a minute), then finally the device restarts and the system update notification is still present.
I've tried rebooting the phone manually and installing the update again, both when charging and when off the charger, but this has not helped. I've also searched to see if others have been having this problem, but I haven't been able to find anything. Has anyone else been experiencing this issue with the latest update, or are there any suggestions for how I can go about getting the update to install properly?
I would suggest you flash the system.img and boot.img using fastboot. The latest factory image ends in 48i, Google nexus factory image and download that image, extract it and inside is another zip file, in there you'll find the system and boot images.
Sent from my Nexus 9 using XDA Free mobile app
Thank you for your speedy reply! I will do as you've suggested and respond with my results.
I get the same error when trying to update the OTA Update (from LMY48 to LMY48I). Is it possible to install the next update ignoring this one or will I only be able to install it after sucessfully updated this update?
Why don't you just do what jd1639 suggested?
Sent from my Nexus 5 using Tapatalk
So, I'm coming back to admit that I still haven't attempted the solution proposed by jd1639, with the reason being that I don't quite have the time to deal with flashing and clean-wiping my phone, then setting everything up again. I know it's a simple process, but right now I don't want to do anything that could jeopardize my having a working phone. I doubt there's any better option than flashing the latest update, however, so I'm waiting until I have the time and the patience to do so.
I must say that I'm still curious as to why something like this would happen. I'm inclined to assume that it is a problem with my phone in particular, since I haven't been able to find any other complaints about this problem with this particular OTA update (although cj182 seems to be having the same problem as I am). I suppose anything can go wrong with a system update, especially on a Linux-based system, but I would like to figure out why such a small and seemingly inconsequential update would fail to install on my phone when past updates of much larger sizes and complexity seemed to install without issue.
cj182 said:
I get the same error when trying to update the OTA Update (from LMY48 to LMY48I). Is it possible to install the next update ignoring this one or will I only be able to install it after sucessfully updated this update?
Click to expand...
Click to collapse
I must admit that I'm interested in the answer to this question, as well, though my intuition tells me that the answer is no because I would think that Google releases each OTA update assuming that the device is on the latest version of Android up until that point. I do not know if Google releases separate updates that would allow one to "skip" a version in between a previous version and the latest, though I may certainly be incorrect.
TomCatullo said:
So, I'm coming back to admit that I still haven't attempted the solution proposed by jd1639, with the reason being that I don't quite have the time to deal with flashing and clean-wiping my phone, then setting everything up again. I know it's a simple process, but right now I don't want to do anything that could jeopardize my having a working phone. I doubt there's any better option than flashing the latest update, however, so I'm waiting until I have the time and the patience to do so.
I must say that I'm still curious as to why something like this would happen. I'm inclined to assume that it is a problem with my phone in particular, since I haven't been able to find any other complaints about this problem with this particular OTA update (although cj182 seems to be having the same problem as I am). I suppose anything can go wrong with a system update, especially on a Linux-based system, but I would like to figure out why such a small and seemingly inconsequential update would fail to install on my phone when past updates of much larger sizes and complexity seemed to install without issue.
I must admit that I'm interested in the answer to this question, as well, though my intuition tells me that the answer is no because I would think that Google releases each OTA update assuming that the device is on the latest version of Android up until that point. I do not know if Google releases separate updates that would allow one to "skip" a version in between a previous version and the latest, though I may certainly be incorrect.
Click to expand...
Click to collapse
If your bootloader is unlocked just flashing the system and boot images does not wipe your device. If everything goes right there will be no re-setting up required, you will have to re-root if you're rooted but that's just a matter of flashing supersu in a custom recovery.
Sent from my Nexus 5 using XDA Free mobile app
Or try recovery (stock) and find the flash update from cache (might work)
Sent from my LG-D722 using XDA Free mobile app
That doesn't work. The update checks for changes to the system (root, etc.) and needs stock recovery to install.
I'm also having the same exact problem!
jd1639: Are you sure that will not wipe the data?
It doesn't wipe your data... many of us have done it.
jrosado said:
I'm also having the same exact problem!
jd1639: Are you sure that will not wipe the data?
Click to expand...
Click to collapse
It does wipe your data. However,I strongly suggest you backup first in case something goes wrong, that's just good practice.
Sent from my Nexus 9 using XDA Free mobile app
Telyx said:
It doesn't wipe your data... many of us have done it.
Click to expand...
Click to collapse
jd1639 said:
It does wipe your data. However,I strongly suggest you backup first in case something goes wrong, that's just good practice.
Sent from my Nexus 9 using XDA Free mobile app
Click to expand...
Click to collapse
Now i'm confused...it wipes or not? I'm referering to just flashing the boot and system files.
jrosado said:
Now i'm confused...it wipes or not? I'm referering to just flashing the boot and system files.
Click to expand...
Click to collapse
Sorry about that, I meant it DOES NOT wipe the device.
Sent from my Nexus 9 using XDA Free mobile app
I'm sorry to say that it wipes all data and applications
jrosado said:
I'm sorry to say that it wipes all data and applications
Click to expand...
Click to collapse
Did you flash just the system.img and boot.img? Just doing that will not wipe your data. I do that with every update. If you flashed other images, userdata.img, then you device will be wiped
Sent from my Nexus 9 using XDA Free mobile app
Only system and boot..don't know why, but it wiped all
jrosado said:
Only system and boot..don't know why, but it wiped all
Click to expand...
Click to collapse
You didn't have to unlock the bootloader did you? That's the only other reason I can think of that would have wiped your device.
Sent from my Nexus 9 using XDA Free mobile app
jd1639 said:
You didn't have to unlock the bootloader did you? That's the only other reason I can think of that would have wiped your device.
Sent from my Nexus 9 using XDA Free mobile app
Click to expand...
Click to collapse
Yes, i had to do it..otherwise it would not write the firmware..is there any way to do it without unlock the bootloader?
This is why the first thing you should do when you get a nexus is unlock the bootloader...

Help, H950 flash to stock for OTA Update?

EDIT: Looks like its not MM but some security update, so that sucks but I'd still like to know if anyone successfully got back to stock from rooted 5.1.1
Hi everyone.
I'm trying to find a way to restore my H950 to stock and completely remove any trace of root so that I can install an OTA update. I have tried installing the update with LG PC Suite and LGMobile Support Tool. Both of them say that I am on the latest software (5.1.1 H950v11?). It has been so long since I rooted it that I can't remember what method I used. If anyone has any idea how to flash it back to stock, I'd appreciate the help!
More Details:
I have an H950 (US AT&T) rooted on 5.1.1 and I just started getting an update yesterday saying that I have a system update available. When I tried to download and update, the phone I got an error while the update was still at 0%. When the phone restarted I got the "This phone is suspected in rooting..." Error.
I have tried following this thread [Guide] LG G Flex 2 Stock Firmware (Go Back to Stock) KDZ & TOT Method
but it didn't work. I got the flash utility to run but I still had SuperSU after it flashed my phone and the update still failed due to "Suspect in rooting."
I also tried following this thread [Tool] Easy Restore/Unroot Tool for LG G Flex 2 [09/15/15]!!
but I could not get it to work. The utility just hangs at "Working..."
Anyone successfully used either of these methods on an H950 with 5.1.1 to get back to stock?
Thanks in advance!
2nd method
timishue said:
EDIT: Looks like its not MM but some security update, so that sucks but I'd still like to know if anyone successfully got back to stock from rooted 5.1.1
Hi everyone.
I'm trying to find a way to restore my H950 to stock and completely remove any trace of root so that I can install an OTA update. I have tried installing the update with LG PC Suite and LGMobile Support Tool. Both of them say that I am on the latest software (5.1.1 H950v11?). It has been so long since I rooted it that I can't remember what method I used. If anyone has any idea how to flash it back to stock, I'd appreciate the help!
More Details:
I have an H950 (US AT&T) rooted on 5.1.1 and I just started getting an update yesterday saying that I have a system update available. When I tried to download and update, the phone I got an error while the update was still at 0%. When the phone restarted I got the "This phone is suspected in rooting..." Error.
I have tried following this thread [Guide] LG G Flex 2 Stock Firmware (Go Back to Stock) KDZ & TOT Method
but it didn't work. I got the flash utility to run but I still had SuperSU after it flashed my phone and the update still failed due to "Suspect in rooting."
I also tried following this thread [Tool] Easy Restore/Unroot Tool for LG G Flex 2 [09/15/15]!!
but I could not get it to work. The utility just hangs at "Working..."
Anyone successfully used either of these methods on an H950 with 5.1.1 to get back to stock?
Thanks in advance!
Click to expand...
Click to collapse
i've had success by 2nd method (stock system.img) when i flashed chinese v11z tot.
did u enabled usb debugging option?
also permitted adb access on your computer?
that window show up for a very first few seconds when your computer tries to get adb permission.
all of them fails... tell me i have v12d tot file
sjc0211 said:
i've had success by 2nd method (stock system.img) when i flashed chinese v11z tot.
did u enabled usb debugging option?
also permitted adb access on your computer?
that window show up for a very first few seconds when your computer tries to get adb permission.
all of them fails... tell me i have v12d tot file
Click to expand...
Click to collapse
Could you please upload v12d tot?
It will be very helpful.
Thanks
I cannot upload that on public because of network traffic
fyter said:
Could you please upload v12d tot?
It will be very helpful.
Thanks
Click to expand...
Click to collapse
Instead, give me private message
timishue said:
EDIT: Looks like its not MM but some security update, so that sucks but I'd still like to know if anyone successfully got back to stock from rooted 5.1.1
Hi everyone.
I'm trying to find a way to restore my H950 to stock and completely remove any trace of root so that I can install an OTA update. I have tried installing the update with LG PC Suite and LGMobile Support Tool. Both of them say that I am on the latest software (5.1.1 H950v11?). It has been so long since I rooted it that I can't remember what method I used. If anyone has any idea how to flash it back to stock, I'd appreciate the help!
More Details:
I have an H950 (US AT&T) rooted on 5.1.1 and I just started getting an update yesterday saying that I have a system update available. When I tried to download and update, the phone I got an error while the update was still at 0%. When the phone restarted I got the "This phone is suspected in rooting..." Error.
I have tried following this thread [Guide] LG G Flex 2 Stock Firmware (Go Back to Stock) KDZ & TOT Method
but it didn't work. I got the flash utility to run but I still had SuperSU after it flashed my phone and the update still failed due to "Suspect in rooting."
I also tried following this thread [Tool] Easy Restore/Unroot Tool for LG G Flex 2 [09/15/15]!!
but I could not get it to work. The utility just hangs at "Working..."
Anyone successfully used either of these methods on an H950 with 5.1.1 to get back to stock?
Thanks in advance!
Click to expand...
Click to collapse
You chose cse flash and wiped correct? If you didn't that's why my guide removes everything 100% if you follow it correctly.
Sent from my iPhone using Tapatalk
CSE flash? Sorry I didn't see that in your guide for the H950 on the AT&T network. I'm looking at your guide and not seeing the CSE Flash unless the LG Tool is the CSE FLash? I had the same problem with SuperSU left over and not able to update. I tried the default Upgrade method, then got a minios OS screen on the the Board method.
hyelton said:
You chose cse flash and wiped correct? If you didn't that's why my guide removes everything 100% if you follow it correctly.
Sent from my iPhone using Tapatalk
Click to expand...
Click to collapse
It's entirely possible that I am technologically inept, but I am having the exact same issue as the OP. I followed your guide (which was very helpful) for the TOT method, and there is no option to use CSE flash, or at least it's not discussed in the instructions.
I flashed my phone twice using your TOT guide -- pretty sure I followed it to the letter. It completed successfully, but when the phone rebooted, I still had root access. I'm not sure how to unroot this thing so I can receive OTA updates (and maybe sell later on down the road).
Thanks for the help!
---------- Post added at 04:29 PM ---------- Previous post was at 03:41 PM ----------
Umm, so I found a possible solution on another thread in this forum. Maybe the answer was so simple that nobody thought to mention it. But apparently, you can just remove root access within the SuperUser app; just select "Full Unroot" or "Total Unroot" from settings. Then run this TOT flash, and you should be GTG. I am trying this now and will report as to whether I am successful.
jwhite326 said:
It's entirely possible that I am technologically inept, but I am having the exact same issue as the OP. I followed your guide (which was very helpful) for the TOT method, and there is no option to use CSE flash, or at least it's not discussed in the instructions.
I flashed my phone twice using your TOT guide -- pretty sure I followed it to the letter. It completed successfully, but when the phone rebooted, I still had root access. I'm not sure how to unroot this thing so I can receive OTA updates (and maybe sell later on down the road).
Thanks for the help!
---------- Post added at 04:29 PM ---------- Previous post was at 03:41 PM ----------
Umm, so I found a possible solution on another thread in this forum. Maybe the answer was so simple that nobody thought to mention it. But apparently, you can just remove root access within the SuperUser app; just select "Full Unroot" or "Total Unroot" from settings. Then run this TOT flash, and you should be GTG. I am trying this now and will report as to whether I am successful.
Click to expand...
Click to collapse
Rooted or not you should be able to go back to stock. And CSE flash is for the kdz method of lg flash tool. Which I didn't realize what model they were needing help with. Also with the H950 LGUP should be used instead of normal flash tool to avoid any issues with the flash tool.
Sent from my iPhone using Tapatalk
hyelton said:
Rooted or not you should be able to go back to stock. And CSE flash is for the kdz method of lg flash tool. Which I didn't realize what model they were needing help with. Also with the H950 LGUP should be used instead of normal flash tool to avoid any issues with the flash tool.
Click to expand...
Click to collapse
Hmm. Thanks for helping us out. So I am kind of confused. I reinstalled the Tot file using LGUP, and it completed successfully. I selected "REFURB" mode, and it completed successfully. But after it finished, my phone is still rooted. (I verified with root checker.) I just want to go back to stock so I can get OTA updates (and MM hopefully, when/if AT&T releases it). Now my phone won't get OTA updates because it says it's "suspected of rooting." I bought the phone used off of Swappa, so I'm not sure how exactly the original owner rooted it.
jwhite326 said:
Hmm. Thanks for helping us out. So I am kind of confused. I reinstalled the Tot file using LGUP, and it completed successfully. I selected "REFURB" mode, and it completed successfully. But after it finished, my phone is still rooted. (I verified with root checker.) I just want to go back to stock so I can get OTA updates (and MM hopefully, when/if AT&T releases it). Now my phone won't get OTA updates because it says it's "suspected of rooting." I bought the phone used off of Swappa, so I'm not sure how exactly the original owner rooted it.
Click to expand...
Click to collapse
At this point you'd be better off waiting for a KDZ of MM when it comes out for the H950. (But remember, root will probably never be achieved for our devices on MM, if that's something you care about).
I remember buying TWO H950s. Both needed the OTA for the latest Lollipop. But despite several hours, several methods, and several hours at the ATT store, I was never able to get OTAs working on either of them. It was impossible.
And supposedly impossible for several other users on XDA, who couldn't get OTAs working for their ATT Flex 2's. So even if you manage to unroot, don't get your hopes high believing OTAs will work.
Did somebody ever able to go back to stock (H950) from rooted 5.1.1? Where did you get the TOT file?
trudeo said:
Did somebody ever able to go back to stock (H950) from rooted 5.1.1? Where did you get the TOT file?
Click to expand...
Click to collapse
i think it is only for sale.
tswtech2 said:
i think it is only for sale.
Click to expand...
Click to collapse
It's not for sell.. it's on my server and it's free. Along with h it being in my back to stock thread.
Sent from my iPhone using Tapatalk
hyelton said:
It's not for sell.. it's on my server and it's free. Along with h it being in my back to stock thread.
Sent from my iPhone using Tapatalk
Click to expand...
Click to collapse
oh ok . i apologize for the confusion
tswtech2 said:
oh ok . i apologize for the confusion
Click to expand...
Click to collapse
No problem. I think I've had it since March
Sent from my iPhone using Tapatalk
tswtech2 said:
oh ok . i apologize for the confusion
Click to expand...
Click to collapse
is it the v12d tot?
tswtech2 said:
is it the v12d tot?
Click to expand...
Click to collapse
11z. 12d is non existent or if it is available it's being sold for a crazy price.
Sent from my iPhone using Tapatalk
hyelton said:
11z. 12d is non existent or if it is available it's being sold for a crazy price.
Sent from my iPhone using Tapatalk
Click to expand...
Click to collapse
yeah that's why i was saying it was for sale. i had you confused with this jinior member that says they have it but they aren't posting it.
tswtech2 said:
yeah that's why i was saying it was for sale. i had you confused with this jinior member that says they have it but they aren't posting it.
Click to expand...
Click to collapse
If any member is trying to sell it on the forums report them. That's not allowed and looked down upon here. I pubically post everything I have and can get for everyone
Sent from my iPhone using Tapatalk
tswtech2 said:
yeah that's why i was saying it was for sale. i had you confused with this jinior member that says they have it but they aren't posting it.
Click to expand...
Click to collapse
i flashed this v11 firmware to a [hone that had 12d and now it shows authenticate error #9. so i was looking for 12d firmware
---------- Post added at 02:16 PM ---------- Previous post was at 02:07 PM ----------
tswtech2 said:
i flashed this v11 firmware to a [hone that had 12d and now it shows authenticate error #9. so i was looking for 12d firmware
Click to expand...
Click to collapse
and now when i connect to lg support tool it says i have the latest firmware eventhough it has v11 not, v12d.

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