Major camera issue. Normal? - Nexus 5 Q&A, Help & Troubleshooting

Hey guys ever since I got my nexus 5, randomly my camera app just don't load up the camera. I open the app, and its just black. Sometimes, it'll show a green screen with graphical defect lines all over the place. I use snapchat a lot too, and snap chat will give me an error saying to restart the app because the camera failed. But once I reboot the camera works all over again. Its just annoying because sometimes I really want to take a picture but it just doesn't open up and I have to wait for it to reboot, then take it. It did this on stock, so I rooted it and flashed Franco's kernel on the stock rom to see if that would fix it. I still get the same problem. Is this normal or do I just have a defective phone? I feel like something inside my phone is loose when I shake it, holding the bottons so I know those aren't the reason.

rccar said:
Hey guys ever since I got my nexus 5, randomly my camera app just don't load up the camera. I open the app, and its just black. Sometimes, it'll show a green screen with graphical defect lines all over the place. I use snapchat a lot too, and snap chat will give me an error saying to restart the app because the camera failed. But once I reboot the camera works all over again. Its just annoying because sometimes I really want to take a picture but it just doesn't open up and I have to wait for it to reboot, then take it. It did this on stock, so I rooted it and flashed Franco's kernel on the stock rom to see if that would fix it. I still get the same problem. Is this normal or do I just have a defective phone? I feel like something inside my phone is loose when I shake it, holding the bottons so I know those aren't the reason.
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Click to collapse
I think it's defective, i have franco and it's been fine rooted or unrooted, call in for a new one i suggest

Related

Is your camera locking up (No pre-view picture)?

Is your camera locking up (No pre-view picture)?
When I select the camera icon, I see the camera menu in the lower part of the screen and I can even take pictures, however I see a black image instead of the pre-view photo on the screen. This issue goes away by soft resetting the phone; however it usually comes back after few days and the only way to see the pre-view image is by resetting the phone. The strange part is that the camera can actually take pictures but I cannot see the photo before taking it. Have you heard of this issue? The phone works just fine otherwise and I like it a lot.
Thanks,
z_zk_z said:
Is your camera locking up (No pre-view picture)?
When I select the camera icon, I see the camera menu in the lower part of the screen and I can even take pictures, however I see a black image instead of the pre-view photo on the screen. This issue goes away by soft resetting the phone; however it usually comes back after few days and the only way to see the pre-view image is by resetting the phone. The strange part is that the camera can actually take pictures but I cannot see the photo before taking it. Have you heard of this issue? The phone works just fine otherwise and I like it a lot.
Thanks,
Click to expand...
Click to collapse
Are you running stock?
I can't speak for whatever potential issues might be caused by any of the custom roms in circulation, but on a stock phone, obviously it shouldn't be doing that.
I can't imagine what hardware issue would produce intermittent preview-ability that's temporarily remedied by a soft reset, yet still manages to capture the photo itself, but there's a first time for everything.
Sent from my Inspire using XDA Premium
My stock camera application (and Camera360) and camcorder applications both exhibit this behavior. A soft-reset of the device usually temporarily resolves the issue (i.e. allows me to use the camera for a short period of time). However, after my phone has been on for a while any app that uses the camera just locks up (eventually have to force close or soft-reset).
It is rather annoying. The only information I found seems to indicate that there may be an issue with the API within FroYo itself. Hopefully when we get the update to GingerBread the problem will resolve itself.
I also read something else about something to do with an LED widget that caused someone problems but I'm not using any LED widgets, so I'm not sure what that's referring to.
Hopefully there's a fix out there somewhere or we get the 2.3 update soonish.
ryguy25 said:
My stock camera application (and Camera360) and camcorder applications both exhibit this behavior. A soft-reset of the device usually temporarily resolves the issue (i.e. allows me to use the camera for a short period of time). However, after my phone has been on for a while any app that uses the camera just locks up (eventually have to force close or soft-reset).
It is rather annoying. The only information I found seems to indicate that there may be an issue with the API within FroYo itself. Hopefully when we get the update to GingerBread the problem will resolve itself.
I also read something else about something to do with an LED widget that caused someone problems but I'm not using any LED widgets, so I'm not sure what that's referring to.
Hopefully there's a fix out there somewhere or we get the 2.3 update soonish.
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Click to collapse
Hmmm...
This is the first thread I've come across that brings up this problem.
My stock (rooted) phone, my mom's stock phone, and my dad's stock phone have never encountered an issue like this, but then again, maybe we were the three lucky ones...
EDIT:
That's not to say you guys are crazy... maybe we just haven't had the right combo of circumstances to expose the problem/bug on our phones.
Now that I think more about it, I did have an issue when I ran barcode scanner once, about a month ago. That of course uses the camera. As soon as it identified the barcode, and I pressed the 'search web' button, it just froze (image still visible), but the back key/screen input was unresponsive. The only thing that worked was the home button, which, instead of going to the home screen, displayed the screen you see when you are about to end a call with someone on your phone. Thing is, I hadn't made a single call that day. That screen was also unresponsive, but when I pushed the home button again, it finally got to the home screen.
I then went into manage apps in settings and FC'd barcode scanner and the dialer/phone, just in case. I even uninstalled barcode scanner because I thought it might have a phone-specific bug that I didn't want to deal with.
I don't know if there's any correlation between the yours/OP's issue, but it sounds like it's ****ed up in a similar way. FWIW.
Sent from my Inspire using XDA Premium
I think I managed to fix mine by wiping my dalvik cache. On the downside, my current drain used to be around 5 when my phone was in standby and now it is around 45. On the upside, I haven't had a problem with the camera or camcorder since then.
Sent from my Desire HD using XDA App
Mine ended up being a hardware issue. Phone was exchanged with at&t. Haven't had an issue with the camera since.
Just wanted to update for the OP.
Sent from my Inspire using XDA App

G2X Camera Won't Launch

For some reason, the Camera function on my G2X no longer works. It worked a few times previously, but now every time I launch the screen flickers and nothing launches.
Persists across reboot. Cleared data on the camera app, want to avoid wiping the phone if possible.
Anyone run into this, before, or know a fix?
Casao said:
For some reason, the Camera function on my G2X no longer works. It worked a few times previously, but now every time I launch the screen flickers and nothing launches.
Persists across reboot. Cleared data on the camera app, want to avoid wiping the phone if possible.
Anyone run into this, before, or know a fix?
Click to expand...
Click to collapse
Haven't run into this problem myself but you could try downloading an alternate camera app from the market to see if that works. If it does, you may have to factory reset your phone. If it doesn't, it may be the hardware(the camera itself).
Casao said:
For some reason, the Camera function on my G2X no longer works. It worked a few times previously, but now every time I launch the screen flickers and nothing launches.
Persists across reboot. Cleared data on the camera app, want to avoid wiping the phone if possible.
Anyone run into this, before, or know a fix?
Click to expand...
Click to collapse
I noticed this problem as well, after rooting the phone. I'm not sure if it was an issue before that or not. But what I found is that if you rotate the phone into landscape mode and then open the camera app it works fine. Only trying to open it in portrait caused me any issues. Hope this helps.
zoman7663 said:
I noticed this problem as well, after rooting the phone. I'm not sure if it was an issue before that or not. But what I found is that if you rotate the phone into landscape mode and then open the camera app it works fine. Only trying to open it in portrait caused me any issues. Hope this helps.
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This is ridiculous.
Yet true.
I'll be resetting my phone tonight to fix the battery drain, hopefully this will be resolved at the same time. But this definitely worked, so I can test out this camera some more while I wait. Thanks!
I had this issue too. Try opening while in landscape. Once open switch to portrait then close while in portrait. You should be able to open on portrait after.
Edit: This only works some of the time
Has anyone figured out the camera issue? I had my camera working fine, I rooted the phone and now the camera just flickers around the button. Must have this camera working.
Thanks
djcense said:
I had this issue too. Try opening while in landscape. Once open switch to portrait then close while in portrait. You should be able to open on portrait after.
Edit: This only works some of the time
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Click to collapse
Had same issue, as you noted the reset solved my problem, camera is working AOK. I would have hated to loose the camera function, it is a good camera.
2nd phone that my damn camera stopped working after about 15 minutes. I didn't root this phone to make sure that wasn't the issue. The camera worked after I did a factory wipe, got it all set up and was taking pictures while I was setting it up to make sure it wasn't a rogue app. Thought I was in the clear and tried to take a picture and nothing. Same problem everyone else is having. just wiped the phone again for the 3rd time and camera works, going thru same process, can anyone give me any advice on this camera. Very strange and getting real pissed off.
Vinny
vinnyjr said:
2nd phone that my damn camera stopped working after about 15 minutes. I didn't root this phone to make sure that wasn't the issue. The camera worked after I did a factory wipe, got it all set up and was taking pictures while I was setting it up to make sure it wasn't a rogue app. Thought I was in the clear and tried to take a picture and nothing. Same problem everyone else is having. just wiped the phone again for the 3rd time and camera works, going thru same process, can anyone give me any advice on this camera. Very strange and getting real pissed off.
Vinny
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Click to collapse
I use anylock to bypass my lock screen so when I get a text message (ssm popup) It will open up my screen automatic and display text message. This way I'm not always pushing my power button to gain entry to phone. Problem is the lock screen app is some how screwing up the camera app. Also tried no lock and same problem.
Just wanted to let anyone using lock screens what I encountered, maybe save you hours of resetting phone.
vinnyjr said:
I use anylock to bypass my lock screen so when I get a text message (ssm popup) It will open up my screen automatic and display text message. This way I'm not always pushing my power button to gain entry to phone. Problem is the lock screen app is some how screwing up the camera app. Also tried no lock and same problem.
Just wanted to let anyone using lock screens what I encountered, maybe save you hours of resetting phone.
Click to expand...
Click to collapse
Mine was doing the same thing and I was about to blame it on Pauls patch. It turned out to be widget locker. I froze it in Titanium and then it came on with no problem. I was really close to wiping AGAIN. Really glad I saw this. Thank You

Camera black screen

I get a black screen in Camera, Camcorder,
I'm using the XTv2MIUI ROM.
Anybody can help to fix it. Have install back to the 2.1 stock rom, format the SD ,deleted the 3rd party cam apps. Still can't fix it.
tubekeeper said:
I get a black screen in Camera, Camcorder,
I'm using the XTv2MIUI ROM.
Anybody can help to fix it. Have install back to the 2.1 stock rom, format the SD ,deleted the 3rd party cam apps. Still :confused can't fix it.
Click to expand...
Click to collapse
Wow so even after flashing back to stock you're still getting black screen? I've seen the black screen a few times with miui but not everytime. I was hoping it would be fixed with the final v5.
thats weird. the first time a flashed Miui I had that same problem. I just reflashed the same rom and the problem went away. I have never carried the black screen through multiple roms.
Even I flash back to the stock rom by RSD the black screen can't fixed. I already replaced the camera module but not fixed.
Do you use autokiller memory optimizer? I got black screens when I set it above strict. If you do maybe youd want to lower those settings.
I didn't install the auto killer, But even i flash back to 2.1 stock rom without any tweak apps,it still can't fixed the black screen
Hmm, same issue in several ROMs, sounds like an hardware error.
I have found the following in Loyat Forum:
(http://forum.lowyat.net/topic/1667176)
Help! My camera shutter suddenly closed up and can't open anymore. Is this normal or my phone is screwed?
This is a known issue for xt720. Not all of them though but quite a number have experienced it already where the shutter just completely shut. There's nothing much can be done other than sending it back for warranty... OR you can try this trick. Get a magnet and put its South field close to the shutter. Apparently it will open up. Not sure how true is this but yea.... better than dismantle the whole phone just to find out you really screw the phone up for good...​
Maybe this could help...
try-and-error said:
Hmm, same issue in several ROMs, sounds like an hardware error.
I have found the following in Loyat Forum:
(http://forum.lowyat.net/topic/1667176)
Help! My camera shutter suddenly closed up and can't open anymore. Is this normal or my phone is screwed?
This is a known issue for xt720. Not all of them though but quite a number have experienced it already where the shutter just completely shut. There's nothing much can be done other than sending it back for warranty... OR you can try this trick. Get a magnet and put its South field close to the shutter. Apparently it will open up. Not sure how true is this but yea.... better than dismantle the whole phone just to find out you really screw the phone up for good...​
Maybe this could help...
Click to expand...
Click to collapse
I will try. I have replaced the camera module and it work for a while and then black screen again.
[Solved]
Finally solved by replaced the motherbroad from service center.
Thanks all the comments provided!!!

New Sensation and camera issue

I bought the Sensation 9 days ago but it seems to have some trouble with the camera, hardware or software i don't know..
It works with absolutely no problem at all, but if I install another one, two or three camera apps, the problems begins. I take one photo, then switch to another app, the app freeze (black screen), return to home screen and every camera app don't work anymore.
The stock app shows only a black screen for a moment, camera zoom FX says "impossible to connect to android camera" (or something like that), other app black screen.
Once the phone has been rebooted, everything works well.. as long as (randomly) another camera app freezes and here I go again, back to where I started.
I can't take the phone back to the shop since 7 days has already passed (obviously the issue popped up the night of the 7th day ).
What do you say? Hardware or software? I would like to try a custom rom (even if the stock rom is wonderful and I have no reason to switch to another, besides this problem) but I don't know if that can solve the problem.. and I don't know how HTC warranty is for custom rom, root and everything else..
Help!

Camera app won't start from home screen.

I'm having an issue (sometimes), when I tap on camera icon at home screen the camera app flashes for a moment and I'm back on home screen. I've tried many times tapping on the icon nonstop, it just quits instantly.
But when I start camera app from all programs list or lock screen, it always starts fine.
Anyone experienced this?
What could cause this?
i had the same problem the other day .. my camera app would not open! it just did exactly what you described .. i even closed all the recent apps to see if it was low memory.. it still didn't work.. but a simple restart of the phone cured it ... not really sure what happened but hasn't happened again yet knock on wood
Shuthefrontdoor said:
i had the same problem the other day .. my camera app would not open! it just did exactly what you described .. i even closed all the recent apps to see if it was low memory.. it still didn't work.. but a simple restart of the phone cured it ... not really sure what happened but hasn't happened again yet knock on wood
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Click to collapse
Same thing happened to me and i also restarted my phone. Hasn't happened since.
I got it once, haven't had it again.
Sent from my HTC One X using xda premium
its probably just android being android .. hahaha no but seriously .. prob just a memory glitch or something
Reboot usually cure most bugs for while, but with this particular one it's interesting, that camera would start if started from lock screen or all apps list after it wouldn't start from home screen. Once it started it then starts fine frome homescreen too.
Very strange.
So yea the camera been acting up a lot lately ... It has happened 3 more times since I last posted on this thread..I have to reboot for it to start working again ... Its soon annoying!!! I missed the moments I needed to capture a pic because of it!! Not sure what the culprit is
Just remove it from your dock and place back...that is alot easier than rebooting and should work fine.
Sent from my HTC One X using Tapatalk 2
My girlfriend's camera app wouldn't start from the home screen or the app menu. I had to connect it to my computer and rename the DCIM folder and reboot the phone before it worked again.
Sent from my Galaxy Nexus using XDA
Upgraded to ruu 1.85 - still same problem.
Same issue here. I will try and open the camera app up and it immediately crashes. It doesn't even really open, it just flashes the camera buttons and goes back to the home screen. It has happened to me at least 10 times since I've purchased the phone.
Restart is the only thing that alleviates the issue. Any ideas? Let's keep this going because it is pretty annoying to have to restart the phone just to use the camera.
Neil1138 said:
Same issue here. I will try and open the camera app up and it immediately crashes. It doesn't even really open, it just flashes the camera buttons and goes back to the home screen. It has happened to me at least 10 times since I've purchased the phone.
Restart is the only thing that alleviates the issue. Any ideas? Let's keep this going because it is pretty annoying to have to restart the phone just to use the camera.
Click to expand...
Click to collapse
But when this happens, have you tried any of these:
1) open app list (middle soft button) and then start the camera from home screen
2) start camera from app list
3) lock the phone with power button, and drag camera icon to the unlock circle.
For me either of the above fix the problem, never had to do reboot...
I posed this in a similar thread in the general section, here is a video of it happening.
https://www.youtube.com/watch?v=X4hDD-hMiF0
Moving out of the dock had no effect, Instagram can still use the camera hardware, but the stock camera app cannot, i wonder if it has ties with the image sense chip and is on all the time and crashes due to something....
Sent from my HTC One X using XDA
I'm also getting this problem. It only happened once in a while at first but has now gradually gotten worse and worse. Now I can't take any pictures with my One X. Even rebooting the phone doesn't fix it. It's funny that the Instagram camera still works perfectly fine though.
See my thread here...
http://forum.xda-developers.com/showthread.php?t=1722627

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