Related
Hello everyone. Please let me pre-apologize if I'm posting this in the wrong forum. I have spent much, much time reading similar posts on this question, and I am a newbie, but very quickly learning.
I'm only asking this just to be absolutely safe before I do it. -I am very New to android phones and have managed to Root my phone 1st try and have no issues, everything is fine, and I love the phone and this site.
=-QUESTION-=
I want to do a Factory Data Reset (settings/privacy/Factory Data Reset), and the phone is rooted (used KMS One click Root)
1.Is it safe to do this.
2.Should I do anything before I attempt it.
3.Should I expect the phone to be back to it's "factory" state afterwards.
xtra info:
I base my questions off of what I have already read/learned, I have a bunch of programs I installed for testing purposes (1st time android user & all free versions), now that I know what I want installed, I want the phone to start Fresh (I just like the way it runs after a factory reset) and after that, I am going to buy$ all the programs, which are mostly utility programs from the android market.
I already bought App2SD Pro, and want to buy many, many more. I have installed on my pc Eclipse and the full Android-sdk-Tools. Although I am not a Programmer, my intentions is to become one, if I can learn it all .....lol
There are no Mods or anything like that installed and nothing was removed by me. (system apps, etc.)
Bottom Line: - As a "Newbie", as You call it, I don't yet know enough to remedy any serious problem if one was to happen after doing this, the "factory reset after rooted already", So I want to be sure before I attempt anything. So I came here to ask the opinion of the experts, you.
...and on a last and somewhat unrelated issue, after rooting the phone using the KMS thing, I don't even know what it installed or what it did'nt at the time of rooting, and I state this out of confusion due to part of the Readme file stating afterwards on your phone goto the android market and download busybox - but it seems it was installed by the rooter (as far as I could tell) and Superuser.apk as well, since it was there after rooting. -But I know nothing of what these apps do, still trying to understand them.
...So this is where I'm at educationally with my phone, and ALL Respect to all of you.
Thanks for Reading.
My PHONE:
Samsung Galaxy Prevail
Model# SPH-M820-BST
Android Version 2.2.2
Build# FROYO.EE14
Kernel version: 2.6.32.9
Hardware version: M820.07
current added software:
ATK, App2SDPro, Astro, CacheMate for Root, DroidWall, ES File Explorer, LCDDensity, OperaMini, PdaNet, QuickBoot, RomManager, RootCheck, SD-Booster, SpareParts+, SuperManager, SuperUser, Titanium Backup.
(These are the utility programs I mentioned above), I currently only purchased the full version of App2SDPro, and want to purchase/reinstall all the rest at their paid full versions, but only after the factory reset is completed.
Also, after the phone was rooted, I tried to uninstall Superuser (I was trying to update it at the time) and from what I remember, it would not un-install, and still won't. (possibly some need to know xtra info for you)
I use XP-Pro/sp3, tweaked by me, and I am pretty familiar with it, but Linux is new to me, and I am just getting started on learning/using that in Oracle VM VirtualBox for educational reasons for now.
-THANKYOU, Again.-
I'm guessing this question is not interesting enough for an answer.
A factory reset should reset your phone to how it was when you got it. You will lose your apps, but any purchased apps will be remembered so you don't have to worry about that. Superuser is essential on a rooted device to grant apps SU permissions, so don't try to remove it.
k_nivesout thankyou. I have been sitting idle waiting to find out what to do, now at least I understand what Superuser is for and how important it is. -I understand what a Factory-Reset will do, as I have done it a few times already messin' around with it since I bought the phone 2 months ago., ..but.,...
You Stated:
You will lose your apps, but any purchased apps will be remembered so you don't have to worry about that.
Click to expand...
Click to collapse
You mean I will lose the apps I installed myself, not the system pre-installed stuff (i think you guys call it bloatware) CORRECT?
AND
How will the system remember that I bought an App such as the one I did buy, App 2 SD Pro, I ask because I want to know if it's stored on the phone somewhere (meaning it's not a total reset/wipeout --my thinking is still in windows mode) or on the 16GB memory card I have in there, because I was planning on wiping that to start fresh as well, or does the market read/remember my phone id/login email, etc. when I connect and try to redownload/re-install it. ?
-In fact I would like to know that anyway for future reference before I start laying money down on lots of apps I want.
Hope you understand what I'm asking here.
ThanKyou.
Yes, you'll lose the market apps with the factory reset, but your paid apps are tied to your Google account. So whenever you set up the phone again with that account, it will associate those apps, even on a new phone.
I can't remember if its just on gingerbread roms, but the last few times I've done a factory reset, Google has remembered my free apps too, and started redownloading them automatically from the market.
I'm no expert. but here's what I have experience.
If you'll do a factory reset. All will be gone, your settings, apps etc but you the phone will retain its root.
Cool.
I got what I needed to know. Just wanted to go with the experience of others before I do anything involving systemwide things, don't want to wind up with a dead phone that will take weeks of trial and error to fix, especially as I'm new to the whole android thing/programming/linux, and also 'cause boost's customer service is chock full of lazy "I hate my job and don't want to be here" type tech support.
This is all I can afford at the moment and it is fine, and I'm glad I'm able to make it better and mess around and learn from using it. And this site too of course.
Thanks guys
Apologies for a long post.
But more importantly... "THANK YOU" to all the members of XDA-Developers!! (Too many individuals to list/remember separately)
OK, long story:
I have a 32 GB wifi Xoom. I upgraded from Tiamat kernel 1.4.1 to Tiamat Moray Rom 2.2.2 last week. In the kernel, I was experiencing sluggishness, FCs (launcher, market), and long (2 min. +) boot times. Moray fixed the sluggishness and the FCs, but boot time increased by 30 sec. (no big deal).
After about 6 days (yesterday), problems started mounting, and my device "eroded" (steadily crept toward what I saw as death.):
* The wallpaper had strange markings/moire
* Gmail FC'ed immediately
* None of my computers would recognize the Xoom file system (after having done so minutes prior on my work machine and that morning for my home machine).
So...
I attempted to reflash Moray-- things got worse, EVERYTHING FC'ed, wifi died.
I attempted to restore my nandroid (of Tiamat kernel before I originally flashed Moray)-- things hit rock bottom, it bootlooped.
This morning, I was about to give up. I had already placed a new Xoom in my Amazon.com shopping cart.
But, I tried again...
From you amazing contributors, I was about to find potential answers, and hope
One guy had the exact problem I did:
http://forum.xda-developers.com/showthread.php?t=1240904
In other places, I learned about adb and fastboot and Motohelper PC drivers.
Now, I have just finished a nandroid of a "clean" Moray flash.
I'm ecstatic.
But, also worried. I have NO CLUE how/why the problems started.
If anyone who made it through reading all this has any idea to help me and others, or confident words that the problem(s) are gone for good, please pass them along. Basically, I would like to know if there are specific apps to avoid, filetypes to never save, actions to never perform, etc...
This ordeal has taught me that ANYTHING on xda-developers is potential gold.
Anyway, thanks again from a slightly-less-noob-ish Xoom user.
A lot of times, all the problems mentioned can be completely avoided by doing a clean install of any rom. I always do this even if the directions say it is unnecessary. by wiping all data, you are removing any incompatible or corrupted files from your device. For force closes with google apps, it can be caused by not having the proper signature from the maker itself. I have avoided this in all roms I have made by not resigning them and even removing them entirely, since they can be installed from the market.
As far as the long boot times, the incompatibility of apps and corruptions removed during the wipe process should have fixed this as well as the system isn't trying to start and piece together these apps.
I hope this gives you a little understanding as to your issues and why they happened...if you want a further explanation, please contact me. Also, I am glad to see your issues are fixed and you didn't purchase another xoom...
another tip...restore your apps only and not system data from titanium backup...a lot of times, the data is not compatible with the new system you put on your device.
dhemke17 said:
A lot of times, all the problems mentioned can be completely avoided by doing a clean install of any rom. I always do this even if the directions say it is unnecessary. by wiping all data, you are removing any incompatible or corrupted files from your device. For force closes with google apps, it can be caused by not having the proper signature from the maker itself. I have avoided this in all roms I have made by not resigning them and even removing them entirely, since they can be installed from the market.
As far as the long boot times, the incompatibility of apps and corruptions removed during the wipe process should have fixed this as well as the system isn't trying to start and piece together these apps.
I hope this gives you a little understanding as to your issues and why they happened...if you want a further explanation, please contact me. Also, I am glad to see your issues are fixed and you didn't purchase another xoom...
another tip...restore your apps only and not system data from titanium backup...a lot of times, the data is not compatible with the new system you put on your device.
Click to expand...
Click to collapse
Excellent advice!
dhemke17 said:
A lot of times, all the problems mentioned can be completely avoided by doing a clean install of any rom. I always do this even if the directions say it is unnecessary. by wiping all data, you are removing any incompatible or corrupted files from your device. For force closes with google apps, it can be caused by not having the proper signature from the maker itself. I have avoided this in all roms I have made by not resigning them and even removing them entirely, since they can be installed from the market.
As far as the long boot times, the incompatibility of apps and corruptions removed during the wipe process should have fixed this as well as the system isn't trying to start and piece together these apps.
another tip...restore your apps only and not system data from titanium backup...a lot of times, the data is not compatible with the new system you put on your device.
Click to expand...
Click to collapse
Thanks. Your words are spot on:
1) I fixed the problem by learning how to install/use fastboot to get rid of *everything*.
2) My force closes began immediately after boot of Google apps: Gmail, Market, Video, Browser, and something called "ancore" (I guess its the core android os).
3) Between my original flashing of Moray and the disaster, I had installed two potentially "improper" apps: the ICS Gmail that was circulated in a Tiamat Moray thread here, and tTorrent. Neither will be reinstalled on my "new" Xoom.
4) In my panic to reflash Moray and restore my nandroid, I may have mixed system data and made things worse.
I may leave my Xoom alone for awhile until I have more thoroughly researched xda-developers.
mightydr said:
Thanks. Your words are spot on:
1) I fixed the problem by learning how to install/use fastboot to get rid of *everything*.
2) My force closes began immediately after boot of Google apps: Gmail, Market, Video, Browser, and something called "ancore" (I guess its the core android os).
3) Between my original flashing of Moray and the disaster, I had installed two potentially "improper" apps: the ICS Gmail that was circulated in a Tiamat Moray thread here, and tTorrent. Neither will be reinstalled on my "new" Xoom.
4) In my panic to reflash Moray and restore my nandroid, I may have mixed system data and made things worse.
I may leave my Xoom alone for awhile until I have more thoroughly researched xda-developers.
Click to expand...
Click to collapse
There is a wealth of information here, almost all of it buried in the back pages. It's a guarantee that "someone" has had the exact same problem, and usually has been able to find a solution, and as you said, almost everyone wants to share.
It seems like every time I set up a new ROM, it takes me forever to get everything set back up and I always miss something, contacts are missing, apps go all wonky... I used to backup all my apps and data, but a lot of the time the new ROM will download many of the apps I had, so when I restore the backup of my Apps, it screws everything all up.
So I guess my questions is... Whats the most sufficient, easiest, most thorough way of restoring all apps and whatnot on a new ROM?
For the basics use the market app to backup your sms to google cant remember what its called, backup your contacts to google (highly recommend) that way you will never loose them.
For apps i would only ever backup downloaded apps with titanium backup pro. System apps can be a pain in the ass to restore.
Other than that everything else is fairly easy...
Sent from my GT-I9100 using xda premium
Hmm... Ive never gone about backing up SYSTEM apps, but like paid apps, that Ive bought and backed up, seem to get all jacked when I restore or reinstall them. Ive tried a few different methods of restoring my system and never get it to go smoothly. Didnt know if there was an easier way. Thanks for the info!
You might want to upon first boot of the new ROM, bypass initial setup with the tap corners trick, restore apps with Titanium, then resume the setup process. Market will see your apps as already having been installed and not bugger everything up.
Good idea! Hadnt thought of that. Will try with my next rom. Thanks! Anymore tips out there?
First thing I thought of was nandroid backup using clockworkmod on a rooted device. I have restored my phone countless times and everything restores exactly how it was.
sometime i got errors while restoring with CWM..
Titanium is still the recommended.
When I first started out, I actually had to make a list and check it off. Eventually, I found some apps that would cover those items (Titanium, etc), but still even with that I have to manually go in and do a few settings. MIUI ROMS have a backup program (I used MIUI on my HD2) and it seemed to do a decent job.
I usually keep a current back up of all apps from market(not system apps) made from my backup pro. Everything else gets a fresh start.
When I switch android versions ei, from gingerbread to ics, nothing gets restored, everything is a fresh install from market.
Sent from my HTC Vision using XDA App
Was it through CWM rom manager or manual recovery mode? I mean did you install a kernel that installed cwm or did you install rom manager? After a couple weeks walking around blind I figured out that flashing the right kernel gets cwm to work without problems.
Restoring system settings is a big no no. It is just asking for trouble as with each update the source code is changed and then you are restoring outdated settings that may or may not be there.
TIBU is still the main app restore program. As for restoring settings that is never advices. Well unless you like troubleshooting random errors lol
Thanks for ALL the replies! Some stuff I hadnt thought of in here, and some stuff to try. If anyone else has any more info, please feel free to share. I have heard that restoring settings is asking for trouble, so luckily Im not too picky about those. I really only change the haptic feedback and stuff off the bat, anyway. It also sucks losing all my WiFi networks and having to have all my friends dig up their network passwords.
Anyway, gonna try out some of this stuff today as Im sick of the ROM I just flashed. Still waiting on MIUI getting that MMS workin
zelendel said:
Restoring system settings is a big no no. It is just asking for trouble as with each update the source code is changed and then you are restoring outdated settings that may or may not be there.
TIBU is still the main app restore program. As for restoring settings that is never advices. Well unless you like troubleshooting random errors lol
Click to expand...
Click to collapse
I concur, system restores after updates, different roms etc are a nightmare lol. It might be a pain in the a$$ but i ALWAYS start afresh after each flash and never use the same data image lol
So my Google Playstore app broke after a mod (or a few days after an app [Stickman"] was "botified" [strangely, GPlay reinstalled it after I flushed it]). The "not responding" toast popped up more and as the corrupted files spread throughout my GAPPS over a couple days. Resultingly, I lost use of my VPN and also TWRP, both of which apparently depend on GPlay to function, (because I PAYED for them). The many solutions sadly did not apply here. I had Flashify, which I had loaded with my backup ROM and GAPPS, but when I went to go into recovery, the android (a Galaxy S4 4.4.2), couldn't go to boot, instead going to the ODIN Download page. I guess Flashify ALSO depends on a working GooglePlay app system to function. The kicker is, I have an identical Galaxy s4 ALSO in bootloop (removing the more commercial elements is DANGEROUS!) that has no CWM or TWRP installed that I was hoping to be able to save. I have my apps backed up on Titanium, both user and (corrupted) system, but I realized too late that TiB is only good for user apps. GPlay is sadly lacking at backing up the non cash-cow apps, so TiB has proved extremely useful. I loaded the ADB drivers (thanks to an awesome dev) on my friends PC, along with the custom ROM & GAPPS, but have zero luck loading them on either device (the serial number etc. fails to appear), perhaps it's a timing thing, or wrong commands. I have been thrilled and fascinated during my experience exploring this fantastic tech, but perhaps the fun is over. Is there any way to save these things? I am disabled and cannot afford but to try and fix them myself. The tutorials I've repeatedly gone over seem to lack the precise circumstances I am experiencing. Certainly, the multitude of solutions to the Gplay failure, though helpful and edifying, also lacked these factors. I really hoped for the day when I would know all the "Why's"; and "How's" regarding these things, but it doesn't look promising here. ANY USEFUL ADVICE would be GRATEFULLY RECEIVED.
Hi, thank you for using XDA Assist. The best thing you can do at this point is flash the stock frimware with odin and start over. But, I don't know what variant of the S4 you have, i337, i9000, etc. so can't give you the proper link to help you.
No response. Thread closed.
had this same problem now for a while but cant sort it . so i got in toutch with samsung. the problem is i have no play store on my phone . had to send samsung reports on my phone . and this is the responce i got as pictured below
tazzuk2020 said:
had this same problem now for a while but cant sort it . so i got in toutch with samsung. the problem is i have no play store on my phone . had to send samsung reports on my phone . and this is the responce i got as pictured below
Click to expand...
Click to collapse
Try using fdroid and aroura store
Nameless Foe said:
Try using fdroid and aroura store
Click to expand...
Click to collapse
yeah thats fine but i still want to know what the issue is
tazzuk2020 said:
yeah thats fine but i still want to know what the issue is
Click to expand...
Click to collapse
Tbh, im not sure about whats going on there... I have personally never seen that before. Hopefully someone will stumble across and have the answer. Good Luck!
Nameless Foe said:
Tbh, im not sure about whats going on there... I have personally never seen that before. Hopefully someone will stumble across and have the answer. Good Luck!
Click to expand...
Click to collapse
Ok thanks anyway
Someone here knows about this but not me. Couldn't find much about it;
App installation | Knox SDK
Samsung tech support sucks.
Sounds like a Knox issue. Somethings not configured correctly or got corrupted.
Did Playstore ever work?
Is the phone a carrier one? Carrier tech support can be much better than Samsung's if you get a knowledgeable tech.
Try deleting your Goggle account(s), full nuke them, then recreate your primary account.
Clear Playstore and Goggle Play Services app data.
Do not have any disabled or Firewall blocked, Android, Google apks for now.
Reboot and clear system cache on the boot menu (NOT a hard reset!).
Try again, reboot if it fails.
Make sure the Goggle account is working correctly; trying using gmail.
Reboots are generally needed after you correct the issue for Playstore, it's a pain.
You can try a hard reboot (NOT reset!) but doubt this will help.
A hard reset (factory reset) may get it but it could reoccur so try to find the root cause.
If it's a none stock configuration or rooted phone you'll need advance help from XDA members who play with these issues for fun, giggles and to learn new curse words. Lol, I haven't as yet... I already curse like a Nam Vet
If you don't find a solution bump this thread each day as needed. Be patient as their is a wealth of knowledge here within the site's members.
blackhawk said:
Someone here knows about this but not me. Couldn't find much about it;
App installation | Knox SDK
Samsung tech support sucks.
Sounds like a Knox issue. Somethings not configured correctly or got corrupted.
Did Playstore ever work?
Is the phone a carrier one? Carrier tech support can be much better than Samsung's if you get a knowledgeable tech.
Try deleting your Goggle account(s), full nuke them, then recreate your primary account.
Clear Playstore and Goggle Play Services app data.
Do not have any disabled or Firewall blocked, Android, Google apks for now.
Reboot and clear system cache on the boot menu (NOT a hard reset!).
Try again, reboot if it fails.
Make sure the Goggle account is working correctly; trying using gmail.
Reboots are generally needed after you correct the issue for Playstore, it's a pain.
You can try a hard reboot (NOT reset!) but doubt this will help.
A hard reset (factory reset) may get it but it could reoccur so try to find the root cause.
If it's a none stock configuration or rooted phone you'll need advance help from XDA members who play with these issues for fun, giggles and to learn new curse words. Lol, I haven't as yet... I already curse like a Nam Vet
If you don't find a solution bump this thread each day as needed. Be patient as their is a wealth of knowledge here within the site's members.
Click to expand...
Click to collapse
The phone is not rooted. I’m not getting options to factory reset . I’m not really clued up very much thf
tazzuk2020 said:
The phone is not rooted. I’m not getting options to factory reset . I’m not really clued up very much thf
Click to expand...
Click to collapse
Try what I suggested. Recreating your Google account will most likely fix it. Learn by doing.
Play with it. The stock Android OS are pretty much impossible to damage short of bad 3rd party apps. The more you play with it, the more you learn. Make sure all your critical data is completely backed up*; be prepared for a reload at any time to prevent data loss.
If you need to download apps from Playstore now and have a device that can connect to Playstore do this. Install the apps you want on that device then use ApkExport to copy those apps then transfer and install on the troubled device
APK Export (Backup & Share) - Apps on Google Play
Manage and extract your apps.
play.google.com
Google how to bring up the boot menu on your model. The clear system cache option is found there; it can cure many erratic behavior issues.
The hard reboot is a different key sequence, Google for that model.
Do not do a factory reset until you exhaust all other solutions if the load is still fresh and no viruses are present otherwise it's a waste of time.
If you feel you have no other solutions you can use it, but if it doesn't fix it or it reoccurs you'll be right back where you started.
Contact your carrier tech support, ask to talk to advanced tech support, escalate your case if need be. They will likely be more helpful than Samsung. Remember a tech that tells you nothing but to do a factory reset isn't giving you tech support. It's the easiest solution for them, not you!!!
Note: if it's an old OS load by all means punch in a fresh copy though; after a year or so, or any major firmware update a factory reload is good practice.
*back up to SD card if you have one and/or your PC. Back that PC copy up on at least one stand alone hdd. Develop a complete back up plan before you need it.
blackhawk said:
Try what I suggested. Recreating your Google account will most likely fix it. Learn by doing.
Play with it. The stock Android OS are pretty much impossible to damage short of bad 3rd party apps. The more you play with it, the more you learn. Make sure all your critical data is completely backed up*; be prepared for a reload at any time to prevent data loss.
If you need to download apps from Playstore now and have a device that can connect to Playstore do this. Install the apps you want on that device then use ApkExport to copy those apps then transfer and install on the troubled device
APK Export (Backup & Share) - Apps on Google Play
Manage and extract your apps.
play.google.com
Google how to bring up the boot menu on your model. The clear system cache option is found there; it can cure many erratic behavior issues.
The hard reboot is a different key sequence, Google for that model.
Do not do a factory reset until you exhaust all other solutions if the load is still fresh and no viruses are present otherwise it's a waste of time.
If you feel you have no other solutions you can use it, but if it doesn't fix it or it reoccurs you'll be right back where you started.
Contact your carrier tech support, ask to talk to advanced tech support, escalate your case if need be. They will likely be more helpful than Samsung. Remember a tech that tells you nothing but to do a factory reset isn't giving you tech support. It's the easiest solution for them, not you!!!
Note: if it's an old OS load by all means punch in a fresh copy though; after a year or so, or any major firmware update a factory reload is good practice.
*back up to SD card if you have one and/or your PC. Back that PC copy up on at least one stand alone hdd. Develop a complete back up plan before you need it.
Click to expand...
Click to collapse
i cleared system cache. done a hard reboot. still the same . cant even find the option to do a factory reset. im not worried about backing phone up. the phone is a samsung a51. i have got another firmware downloading as we talk im not convinced its going to sort the problem
tazzuk2020 said:
i cleared system cache. done a hard reboot. still the same . cant even find the option to do a factory reset. im not worried about backing phone up. the phone is a samsung a51. i have got another firmware downloading as we talk im not convinced its going to sort the problem
Click to expand...
Click to collapse
Google it for that model. It's should be on the boot menu though. Also in settings as well.
I don't know what to say. This isn't that hard... small steps first.
I was completely PC illiterate 16 years ago. Was building up custom machines within the first year and probably crashed 50 or more XP loads, lol.
I was completely Android illiterate 6 years ago.
I'm 63 yo...
I have done little coding but you need to acquire a certain level of wherewithal to use PCs/Androids well, to keep them and your data secure.
You learn by doing and the Android OS is far easier to learn than XP or XPx64.
If you don't immerse yourself in it you will not learn.
It's fun to play with.
Explore it, play with it... you can't cause any permanent harm to a stock Android. You will occasionally need to undo a setting(s) change you made that may soak up a lot of time tracking it down but that's how you learn.
Go through all the settings and learn what they do.
Turn on Developer Options, play with it.
Google for the answers as your questions arise.
I'm constantly learning by doing that not just for Androids but a broad range of topics.
Lol, the internet is a whole pseudo library at your fingertips. Pretty cool.
blackhawk said:
Google it for that model. It's should be on the boot menu though. Also in settings as well.
I don't know what to say. This isn't that hard... small steps first.
I was completely PC illiterate 16 years ago. Was building up custom machines within the first year and probably crashed 50 or more XP loads, lol.
I was completely Android illiterate 6 years ago.
I'm 63 yo...
I have done little coding but you need to acquire a certain level of wherewithal to use PCs/Androids well, to keep them and your data secure.
You learn by doing and the Android OS is far easier to learn than XP or XPx64.
If you don't immerse yourself in it you will not learn.
It's fun to play with.
Explore it, play with it... you can't cause any permanent harm to a stock Android. You will occasionally need to undo a setting(s) change you made that may soak up a lot of time tracking it down but that's how you learn.
Go through all the settings and learn what they do.
Turn on Developer Options, play with it.
Google for the answers as your questions arise.
I'm constantly learning by doing that not just for Androids but a broad range of topics.
Lol, the internet is a whole pseudo library at your fingertips. Pretty cool.
Click to expand...
Click to collapse
No factory reset on boot menu. And nowhere to be seen on phone. I even typed it in to search bar on phone . Maybe this is all linked. Only option I have is to reinstall the firmware I have got downloading but that won’t be finished for a few hours
You should be able to factory reset from recovery. Google how to boot to recovery for your device
xunholyx said:
You should be able to factory reset from recovery. Google how to boot to recovery for your device
Click to expand...
Click to collapse
Nothing from boot menu.
tazzuk2020 said:
Nothing from boot menu.View attachment 5212005
Click to expand...
Click to collapse
Part of the reason I left Samsung years ago. They do stuff different than any other OEM. You can't even use fastboot commands ffs
xunholyx said:
Part of the reason I left Samsung years ago. They do stuff different than any other OEM. You can't even use fastboot commands ffs
Click to expand...
Click to collapse
i got a feeling its to do with knox. is there anything i can do about this . i brought the phone 2nd hand. the phone works perfect apart from play store