So my phone just started showing this behavior like a day or two ago. It's doing it right now. Both my Wifi and 4G icons appear in the notification bar. The 4G icon isn't showing activity (the download and upload arrows are dimmed), BUT if I go to my "Phone Info" app, and go to Phone Information it shows:
GSM service: In service
GPRS service: Connected
Network Type: HSDPA
Before whenever I was on Wifi only the Wifi icon would show up, and Phone Info would show GPRS Service as : Disconnected, i.e. normal behavior. Now it appears there is a conflict somewhere and the 4G network is showing as connected even when wifi is on.
Now, I did make some changes recently:
1) Temp-rooted and pm disabled a bunch of bloatware - this was like 4 or 5 days ago and I didn't have the problem at all so I'm not sure if it's related.
2) I unchecked Wireless Settings > Mobile Networks > "Enable always on mobile data" - Thought it might save battery when in sleep mode.
I think the problem started after #2. I've since checked that option back on, restarted, airplane mode, battery pull etc., but it's still exhibiting the same behavior. I've never seen this happen on any of my past Android devices (a lot). If I go to the Quick Settings it shoes Mobile Network is OFF but it IS checked. It's really confusing. When you turn Wifi on, Mobile network should disconnect, but according to phone Info, mine is on and I've been getting "network issue, try again" in the Market, and "Network Communication issues" in the Speedtest app so clearly something is being affected.
This has been my ONLY problem with my Sensation thus far, and the fact that it JUST started doing this makes me wonder what I could have done to affect it.
Thoughts?
EDIT: Every once in awhile the 4G icon WILL disappear leaving only Wifi on, and Phone info shows GPRS service: Disconnected, but eventually the 4G/2G icon comes back and Phone info shows GPRS service: Connected, so it keeps trying/turning itself on even though my Wifi is connected. WTF!
If you're on a t mo device it's because of the my device app. Open and close it or end the process in system panel and it should fix the problem.
I believe this is somewhat normal...
I have voice only plan and disabled data through the *#*#INFO#*#* menus. The only way I can get data is through Wifi, which I always have enabled, regardless when I go to About Phone -> Network, I see mobile network type HSDPA.
It seems like voice is going through the 3G/4G but not any data. Not sure why you do get the 4G popping up, I sure don't.
Sdobron said:
If you're on a t mo device it's because of the my device app. Open and close it or end the process in system panel and it should fix the problem.
Click to expand...
Click to collapse
Thanks! I tracked down the second package name for "My Account" (one is for My Account, one is for My device), disabled and rebooted. So far so good; Wifi is connected, no 4G icon, and Phone info shows GPRS service: Disconnected as it should. I had already disabled one package but not the other. I can live w/o the My account feature for a bit and I'll keep an eye out to see if the problem returns.
bigmase521 said:
Thanks! I tracked down the second package name for "My Account" (one is for My Account, one is for My device), disabled and rebooted. So far so good; Wifi is connected, no 4G icon, and Phone info shows GPRS service: Disconnected as it should. I had already disabled one package but not the other. I can live w/o the My account feature for a bit and I'll keep an eye out to see if the problem returns.
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Click to collapse
You phone will always connect to data whn using Tmobile apps such as my account app. Its because they need network data, not web data, to get their info like your usage, and billing. If you manually shut of data and turn wifi on and try to open the my account app, it will give you error.
Just because you turn Wifi on, it doesnt make the data shut off. It just connects to WIFI because its a stronger signal. It will still access the 4G data for netork required information. You can manually shut off mobile data and then turn on wifi if you want.
^This is true, I'm manually switching 4G off when connected to WiFi.
dubie76 said:
You phone will always connect to data whn using Tmobile apps such as my account app. Its because they need network data, not web data, to get their info like your usage, and billing. If you manually shut of data and turn wifi on and try to open the my account app, it will give you error.
Click to expand...
Click to collapse
I realize this, however I was never trying to use the T-mobile apps.
dubie76 said:
Just because you turn Wifi on, it doesnt make the data shut off. It just connects to WIFI because its a stronger signal. It will still access the 4G data for netork required information. You can manually shut off mobile data and then turn on wifi if you want.
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Click to collapse
Of course it does. What would be the point in having BOTH Wifi and 4g/3g/EDGE data on at the same time, all the time? That would be a HUGE drain on your battery if it were constantly using both radios and connected to/searching for both networks. When you turn Wifi on, the mobile data radio gets turned off. When you de-activate Wifi, mobile data turns back on. This is why you get much better battery life on Wifi because the 4g/3g radio gets turned off. Plus, both can't be connected at the same time or else there would be routing problems i.e., it would get confused as to which connection to use.
This is exactly what happened to my phone in that that both WERE on at the same time and it was causing no traffic to get in/out and I couldn't figure out why. Disabling the two t-mobile My Account packages solved it so it seems like
one was trying to connect in the background and couldn't but then froze the radio state. I'm not gonna re-enable the app to confirm but IIRC when you're on Wifi and fire up the My Account app, it either prompts you to turn off wifi, or it just disables wifi temporarily and fires up the mobile radio in the background, and re-enables when you're done.
Sdobron said:
If you're on a t mo device it's because of the my device app. Open and close it or end the process in system panel and it should fix the problem.
Click to expand...
Click to collapse
Yep. If you keep the T-Mobile my account app running it will do that cause It needs the 4G/Data connection.
xamadeix said:
Yep. If you keep the T-Mobile my account app running it will do that cause It needs the 4G/Data connection.
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Click to collapse
Right, but what I'm saying is that I wasn't running the app. It does run as a service though so I'm wondering if it was trying to connect on it's own in the background, though I'm not sure why. I haven't seen this behavior on any other devices including my Sensation before I disabled one of the My Account apps, but I'm almost positive at this point it was the culprit. Could be because I had only disabled one of them and not both. After I disabled the second, the problem went away.
Do you have WiFi sleep disabled?
If not, phone may revert to regular data until you start communicating and wake up your WiFi.
Just a thought.
Sent from my HTC Sensation 4G using Tapatalk
PaulGiz said:
Do you have WiFi sleep disabled?
If not, phone may revert to regular data until you start communicating and wake up your WiFi.
Just a thought.
Sent from my HTC Sensation 4G using Tapatalk
Click to expand...
Click to collapse
Nope, sleep policy is set to "Never" and wifi sticks fine. Still happened even with screen on so wifi was def. awake. I fixed it by disabling the T-Mo My Account apps so I'm cool but maybe it can help someone else if they have the same problem. It's really weird, never seen it happen before. I wish I took a video of it before I disabled the apps. Thanks guys.
bigmase521 said:
Right, but what I'm saying is that I wasn't running the app. It does run as a service though so I'm wondering if it was trying to connect on it's own in the background, though I'm not sure why. I haven't seen this behavior on any other devices including my Sensation before I disabled one of the My Account apps, but I'm almost positive at this point it was the culprit. Could be because I had only disabled one of them and not both. After I disabled the second, the problem went away.
Click to expand...
Click to collapse
It's poor coding in the app. Nothing you're doing wrong.
Hi Folks,
I can't get my Wifi to switch off when the phone goes to sleep. I've gone into advanced and changed the 'keep wifi on during sleep' to never. I also have turned off 'Scanning always available' so apps can't scan but it STILL won't go off when the phone is asleep!! I rarely use my data allowance with my contract so my 3G is always off and I would like my wifi off when I'm not using the phone aswell but just can't get it to go off
Any help appreciated, thanks in advance
Change it to
Keep WiFi of during sleep=always
And
Tick off =scanning always available.
Your Wi-Fi should switch off during screen lock. Don't expect it to turn off immediately though.
sihag said:
Change it to
Keep WiFi of during sleep=always
And
Tick off =scanning always available.
Your Wi-Fi should switch off during screen lock. Don't expect it to turn off immediately though.
Click to expand...
Click to collapse
As I said in my post it says 'Keep wifi ON during sleep' not OFF ......and I have it set to never which is correct.
Hmmm u r right it says on. What i observed is it takes a bit of time to go off to make sure user is not going to use it soon.
I have the T-mobile LG G2 D801. Every time I am near an AT&T wifi hotspot, my phone "knows" my location and automatically turn on the wifi and connect to it, even skipping the usual web login agreement. This is the first time I have seen this feature on a none-AT&T phone. Has anyone else notice this?
Very interesting ability but how does my phone knows I am near the AT&T wifi when my wifi is already set to off?
How do I disable this feature (none-rooted phone).
I haven't noticed this on mine; I'll have to watch for it. There is a "scanning always available" setting in the Advanced Wi-Fi settings, it is enabled on my phone.
diamond12 said:
I haven't noticed this on mine; I'll have to watch for it. There is a "scanning always available" setting in the Advanced Wi-Fi settings, it is enabled on my phone.
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Click to collapse
Yes, this feature was turned off and my phone still automatically detects I am near a Starbucks and connect to the wifi there.
Do you have snapdragon battery guru installed?
Swizzle82 said:
Do you have snapdragon battery guru installed?
Click to expand...
Click to collapse
I do not
I ask because it manages your wifi and can turn it on automatically good app though. Idk what your issue might be then, I've never had an issue like that.
Hi,
Anyone seeing this weird Wifi "Running" issue in 4.4.4? Screenshots are attached.
In wifi advance set to NEVER when phone sleeps and in screenshot clearly sees wifi turned on during "non awake" over night. Is this normal?
More detail
Keep wifi on during sleep - Never
Scanning always available - NO
Avoid poor connections - NO
Wifi frequency band - AUTO
WIFI optimiation - NO
No such issue here .. Stock 4.4.4 unrooted
Location services on?
I have the same "wifi running". I noticed that wifi shows up in my battery stats for some reason. However, I don't have the intermittent wifi on and off. I do have wifi always on though.
PsychDrummer said:
I have the same "wifi running". I noticed that wifi shows up in my battery stats for some reason. However, I don't have the intermittent wifi on and off. I do have wifi always on though.
Click to expand...
Click to collapse
PsychDrummer did you notice this "wifi running" before 4.4.3?
I dont remember seeing my phone doing this b4 and I feel it has some impact on battery.
ubcjack said:
PsychDrummer did you notice this "wifi running" before 4.4.3?
I dont remember seeing my phone doing this b4 and I feel it has some impact on battery.
Click to expand...
Click to collapse
I can't recall sorry.
ubcjack said:
Hi,
Anyone seeing this weird Wifi "Running" issue in 4.4.4? Screenshots are attached.
In wifi advance set to NEVER when phone sleeps and in screenshot clearly sees wifi turned on during "non awake" over night. Is this normal?
More detail
Keep wifi on during sleep - Never
Scanning always available - NO
Avoid poor connections - NO
Wifi frequency band - AUTO
WIFI optimiation - NO
Click to expand...
Click to collapse
Not sure why you need to disable wifi while screen is off, but if you really need this function, have Tasker do it for you.
Hi everyone,
I am new here, and would like some help with my Nexus 5.
It is running stock rom and everything, Android 5.0.1 LRX22C
I am still setting up, so still using my old phone while I get all the mandatory apps on before i switch my SIM over.
I realised that battery seems to be draining rather quickly even it spends most of its time on just Wifi right beside the router. Cellular connection is not on. So one day I decided to turn it to airplane mode and see what happens.
As you can see from the attachment, WiFi was on all the time even though the phone was on airplane mode. I believe this is the cause of the battery drain. I did not turn WiFi on.
"Scanning always available" was turned off, and the top battery drainer is "Android system", but at only 1%.
(The screenshot was only taken after I reconnected Wifi and downloaded GSam, that explains the notifications.)
Does anyone know the cause of this? I'd prefer if I do not need to factory reset the phone as I am pretty much done setting up everything and I don't want to have to do it all again.
Any help would be really appreciated.
Thanks!
If you go to 'Advanced' there should be an option called 'Keep WIFI on during sleep', click there and then click 'Never' or 'Only when plugged in'. Good luck.
I too had the same problem when i updated to lollipop but after some days of usage i found that in wifi under advance there was a new option scanning always available which was turn on. What this setting do is even if ur wifi is off the app can scan for wifi signals for the location. So if u want to keep ur wifi off just turn off that setting.
I already had it turned off, but the battery settings still reports WiFi as on. Weird thing is GSam says my WiFi is off, so I'm not sure what is the problem now.
It might be the Android System, reporting it uses even more battery than my screen now.
Sent from my Nexus 5 using XDA Free mobile app