Sprint Nexus 5 - SMS Msgs from 9016 and 8737 coming into Hangouts - Nexus 5 Q&A, Help & Troubleshooting

Hey guys,
This is my first unlocked phone for sprint so it doesn't have any of the bloatware from sprint or the voicemail apps.
I'm getting a bunch of texts pretty constantly from 9016 and 8737.
The ones from 9016 say things like "Provisioning successful" and "has sent you a Sprint Voice Message"
I checked my voicemail and no messages are there.
The ones from 8738 start with //LL:
And have a string of text and numbers following.
Can anyone shed some light on these and how to fix this? thanks

zoglog said:
Hey guys,
This is my first unlocked phone for sprint so it doesn't have any of the bloatware from sprint or the voicemail apps.
I'm getting a bunch of texts pretty constantly from 9016 and 8737.
The ones from 9016 say things like "Provisioning successful" and "has sent you a Sprint Voice Message"
I checked my voicemail and no messages are there.
The ones from 8738 start with //LL:
And have a string of text and numbers following.
Can anyone shed some light on these and how to fix this? thanks
Click to expand...
Click to collapse
sounds like leftover from visual voicemail. it should clear itself up but if you want to call and have your voicemail completely reset (so you have to redo your greeting and lose all voicemails) and it may expedite the process.

Related

Visual Voicemail Text Message

I installed DC 2.0 vr02 (Android 2.1). My voicemail came to the device just fine. But I also get a text message. How the heck do I turn off that text message?
This didnt happen when I had the stock Sprint ROM.
Updated with confirmed workaround/solutions:
Two different issues with two different fixes:
1) Get a text message notifying I have a Voicemail
Cause: Handcent does not recognize new VVM Notification method of Android 2.1.
Solution: Uninstall Handcent and use the stock text app. Continue to use stock (or ChompSMS, whatever rock's your boat) until Handcent figures it out. (thanks to Tikerz)
2) Voicemail no longer downloads to the Voicemail app
Cause: This is likely because you called the phone number that showed up in the text and activated "Voice SMS Messaging". This causes your phone to be linked to that system instead of VVM app on your phone.
Solution: Two confirmed fixes, you can do either one:
a) Factory reset. Settings -> Privacy-> Factory Reset. It will reconfigure your VM, you'll have to do greeting and all that stuff again.
b) Clear Data under Settings -> Applications -> Manage applications -> Voicemail (Thanks funcrusher, post 33) <--- This method is probably less messy
FIXES (thanks to Tikerz and CEspallait)
1. Ruu for total fix
2. Uninstall Handcent and go through stock messaging to just stop receiving texts
(Any other tips would be appreciated)
Maybe a dumb question, but do you have Google voice still grabbing your Voicemail and it is sending you the SMS?
Kcarpenter said:
Maybe a dumb question, but do you have Google voice still grabbing your Voicemail and it is sending you the SMS?
Click to expand...
Click to collapse
No the thing is that, I've never used GV for Visual voicemail. I verified my GV account and found no trace of texts going out to my phone. So it's not linked to GV for sure.
I remember some weird setup when I installed DC 2.0 r1. I saw some text messages giong out for registering something. Dont recall.
pipskicks said:
My "best" solution is to blacklist every sender in handcent. Aside from that I would also like to know.
Click to expand...
Click to collapse
pipskicks I understand the blacklist part. But I didnt have to do this before with the stock ROM. Is maybe Handcent not equipped to handle visual voicemail notifications on 2.1? That's the only conclusion I can make. Because with the Stock Sprint 1.5 Rom, I didnt have to black list anyone and visual voicemail worked.
I am with you, I started having this same problem after installing this very same rom. Would love to know how to fix.
My understanding with VVM is when set up the default is to send you a text when you have voice mail.
If ur using sprint voicemail, then the issue is not with youmail.com
doesn't matter what message appU run, youmail was problee set up and you need to log in on their web site and delete/uncheck!
Thanks,
Bubba.
I had the same issue when I set mine up. you probably got a couple of SMS messages from android or some 4 digit number about the voicemails. In one of the messages, there will be a phone number (not yours or the one that left the message. Mine was 408 number). If you call that number, that will be a Sprint Voice Mail setup for SMS handsets. Press option 1 and it should turn off the SMS notifications about voicemails.
wndrby said:
I had the same issue when I set mine up. you probably got a couple of SMS messages from android or some 4 digit number about the voicemails. In one of the messages, there will be a phone number (not yours or the one that left the message. Mine was 408 number). If you call that number, that will be a Sprint Voice Mail setup for SMS handsets. Press option 1 and it should turn off the SMS notifications about voicemails.
Click to expand...
Click to collapse
good idea. Option 1 is actually to sign up for it. Now I get text messages. How do I reset this damn thing.
jackal424 said:
good idea. Option 1 is actually to sign up for it. Now I get text messages. How do I reset this damn thing.
Click to expand...
Click to collapse
As of right now the only fix I've found is to actually use GV to get your vvm. Unless this option he posted works. Because I also don't want to blacklist every person in my contacts list that ever leaves me a vm. Because I think it will also blacklist them from sending regular MMS messages too.
jackal424 said:
good idea. Option 1 is actually to sign up for it. Now I get text messages. How do I reset this damn thing.
Click to expand...
Click to collapse
now if someone leaves me voicemail, it doesnt even register in my phone's voicemail. It only works on this voice sms message thing.
damnnn.....a problem has become even worst now..
jackal424 said:
now if someone leaves me voicemail, it doesnt even register in my phone's voicemail. It only works on this voice sms message thing.
damnnn.....a problem has become even worst now..
Click to expand...
Click to collapse
That's the exact same thing for me. I never get notified by VVM nor does anything download in VVM. I just get the text message.
I had the same issue and just uninstalled HandSent and am using the stock message app. With the stock app I don't get the text with my VM. Hope this helps
The way I fixed mine was by doing the ruu. I reset the phone then setup visual voicemail. After that I rerooted and it worked fine.
The reason this happens is because you told sprint's voicemail service that you have a phone that doesn't support visual voicemail. This happens when you pressed 1, I tried calling again to see if there is a setting to change, but no luck. By resetting the phone you are telling the voicemail service that you "got" a new phone, so it allows you to setup the visual voicemail again.
Hope this helps...
CEspaillat said:
The way I fixed mine was by doing the ruu. I reset the phone then setup visual voicemail. After that I rerooted and it worked fine.
The reason this happens is because you told sprint's voicemail service that you have a phone that doesn't support visual voicemail. This happens when you pressed 1, I tried calling again to see if there is a setting to change, but no luck. By resetting the phone you are telling the voicemail service that you "got" a new phone, so it allows you to setup the visual voicemail again.
Hope this helps...
Click to expand...
Click to collapse
it helps, but sounds like a pain to do, considering not all RUU's end up successfully.
Did visual voicemail work with 3rd party SMS programs on the stock Hero?
I went back to the stock SMS program because it ignores the SMS voice texts like it should and triggers the voicemail program to download and notify me. It works fine as long you're using the stock Messaging app.
Tikerz said:
Did visual voicemail work with 3rd party SMS programs on the stock Hero?
I went back to the stock SMS program because it ignores the SMS voice texts like it should and triggers the voicemail program to download and notify me. It works fine as long you're using the stock Messaging app.
Click to expand...
Click to collapse
I get texts into the stock program as well.
I think this does not have to do with any of your sms programs, but rather has to do with the workarounds done with the Eris ports.
Ruu might be the only way, I'm also hesitant to do that...
Anyone call sprint about this?
pipskicks said:
I get texts into the stock program as well.
I think this does not have to do with any of your sms programs, but rather has to do with the workarounds done with the Eris ports.
Ruu might be the only way, I'm also hesitant to do that...
Anyone call sprint about this?
Click to expand...
Click to collapse
Lol. I just called sprint about it. I was crossing my fingers he wasn't going to ask me to read the phone firmware version... that would've threw him off.. lol...
after 15 mins... he reset my voicemail and all, but no luck...continued to get text messages on stock app too.
I'm going to try to reflash....
CEspaillat said:
The way I fixed mine was by doing the ruu. I reset the phone then setup visual voicemail. After that I rerooted and it worked fine.
The reason this happens is because you told sprint's voicemail service that you have a phone that doesn't support visual voicemail. This happens when you pressed 1, I tried calling again to see if there is a setting to change, but no luck. By resetting the phone you are telling the voicemail service that you "got" a new phone, so it allows you to setup the visual voicemail again.
Hope this helps...
Click to expand...
Click to collapse
I'm assuming you did the Sprint RUU?
jackal424 said:
Lol. I just called sprint about it. I was crossing my fingers he wasn't going to ask me to read the phone firmware version... that would've threw him off.. lol...
after 15 mins... he reset my voicemail and all, but no luck...continued to get text messages on stock app too.
I'm going to try to reflash....
Click to expand...
Click to collapse
I've reflashed, the Ruu might be the only way
pipskicks said:
I've reflashed, the Ruu might be the only way
Click to expand...
Click to collapse
I'm not too savvy. But when you say reflash RUU, are you talking about reflashing the original Sprint Rom or can I just reflash DC2.0?
I restored my nandroid backup of 1.5(Sprint ROM rooted). But, I still just get the text message from the damn sms voicemail system. Somehow my phone is registered to this service. Dont know how to unassociate it from it.
Would rooting cause this problem?
Any other suggestions?

[Q] [NS4G] Getting weird texts from Sprint via 9016

I have received two very unusual texts that don't seem to make much sense to me.
//ANDROID:${from} has sent you a Sprint Voice Message. Call ${callbackno} to listen. CFGs1840.105f53c3ffe2cafd3961pAZFdYeN//CM
Click to expand...
Click to collapse
Not entirely sure what this one is referring to. I don't use Sprint Voice mail because I use Google Voice. So my voice mail messages should be on that instead. I've never even bothered to set up the Sprint voice mail as I never have any intention of using it.
//ANDROIDrovisioning successful CFGv320c.0=07c5/tHGbo5//CM
Click to expand...
Click to collapse
Not entirely sure what this one means. Googling it showed that it meant a text was successfully sent and for some reason my phone didn't filter out the message. I didn't send a text when I received this one though.
Both of these were sent from the phone number 9016. Looking it up this seems to be a Sprint number of some sort. I asked some other Sprint Android users if they got anything similar, and they had not. So is anyone else with a Nexus S 4G getting weird texts like this?
Sounds like sprint spam. That's weird that your phone is displaying code. I'd just ignore it.
I just received this today also. Messages exactly same as the OP and on the same phone and carrier ...
Not sure what it is all about either .. any detailed answers?
the message is how sprint handles visual voice mail. did you happen to have a phone before that had visual voice mail and never reset your voice mail settings when you got your nexus?
Joeykrim, big fan.
Try going to messaging app and do the following: send a text to 9999 and as the message type: Block 9016. You will get a text confirming blockage of that #
Uncle Jimmy says hello
drtdiver83 said:
the message is how sprint handles visual voice mail. did you happen to have a phone before that had visual voice mail and never reset your voice mail settings when you got your nexus?
Click to expand...
Click to collapse
Had an Evo for 29 days, but I'm brand new to Sprint beyond that. I never set up any voicemail beyond Google Voice though.
Haven't had another instance of these texts yet though, so I'm just assuming a glitch on Sprint's side.
Sent from my Nexus S 4G "Lore" using XDA Premium App
multiple 9016 text messages.
I think i have found a fix for this annoying problem.
Ive found that it happens when u install some other text message app to handle your text messages instead of the stock messaging system.
I believe the 9016 messages are suppose to be hidden or silent messages and not actually get displayed, but when you set another program to handle all the messages, it doesnt know its not suppose to display it.
*So the FIX that i found that works is to,
tell the new text message program to Not Disable other message notifications. Meaning, remove the check mark associated with that option.

Redundant Google Voice SMS Notification

I'm writing this on behalf of a friend, so I don't have a Nexus S 4G to play with, but I have an Evo and am familiar with the vanilla android experience.
I have a separate GV number from my Sprint number and can get text messages for either. I also use GV as my voicemail provider.
My friend just got a Nexus S 4G, which has the Sprint/GV integration out of the box, instead of having the option (which I turned down, as I like them separate). He was getting a stock SMS app notification AND a GV notification for every SMS received. There's an option to disable the SMS notification in GV, but it must do something else, as checking/unchecking didn't do what I expected.
It wasn't until I uninstalled GV for him, and separated the Sprint/GV integration (getting him a new GV number) that the extra notifications stopped.
Now my sister has just gotten a Nexus S 4G, and she isn't very tech savvy and is on the other side of the country, so I'm to wondering if there's an easier way to accomplish getting rid of the extra notification.
I've read online about disabling Inbox synchronization to "fix" this, but I don't know if that will cease the voicemail notifications she's getting as well. Can anyone gimme an answer for that? Thanks!
Go to the SMS app and turn notifications off for that?

[Q] Hangouts default SMS app

My new Nexus 5 is being shipped and in preparation of getting used to Hangouts as the default SMS app, I've installed it on my Sprint GN2 with Cyanogen 10.1.
A few things have changed for me:
1) I'm getting an SMS notification in Hangouts for certain Twitter posts. Why? They are coming from user "40404" or similar. (I deleted so not sure of exact numbers)
2) My Sprint voicemail notifications are going to Hangouts as well. With Sprint, I've always had a voicemail apk for visual voicemail. Even on any custom ROM I've used, I've always just d/l the voicemail.apk and it just works. Now Hangouts has taken over my Sprint voicemail (not Google Voice ).
Anyone know how to disable this activity? I really don't want Hangouts to be the default notification app for everything. Also, anyone on Sprint, how do you get your voicemail without the Sprint apk?
Thanks
Well, you're getting twitter alerts in Hangouts because you have Twitter text alerts turned on. They're just coming to Hangouts now. Where all your texts are coming. I don't see why this is confusing.. ?
If you want them off, send "off" to 40404.
moonrock said:
I don't see why this is confusing.. ?
Click to expand...
Click to collapse
It's confusing because I never received Twitter notifications, period. Soon as I turned on Hangouts SMS, they started appearing only for 1 person I'm following.
Look at my Twitter settings and maybe you'll understand the confusion.
angus242 said:
It's confusing because I never received Twitter notifications, period. Soon as I turned on Hangouts SMS, they started appearing only for 1 person I'm following.
Look at my Twitter settings and maybe you'll understand the confusion.
Click to expand...
Click to collapse
Well, those settings make it odd, but still - reply with "off" and they should stop. 40404 is definitely an SMS alert.
Here's the voicemail notification I'm getting as well.
Performed the "off" command to Twitter and received confirmation. Not sure why using Hangouts turned it on secretly???
Also, figured out the voicemail issue is a Sprint visual voicemail issue, commonly known as the 9016 text message. I assume that Sprint sends an SMS to the visual voicemail app to trigger a notification. The 9016 text gets hidden somehow with stock firmware. I can stop the 9016 text but still need to figure out how to get the visual voicemail app to download and store the voicemail.
It will be interesting to see how a N5 purchased from Sprint will deal with voicemail.

SMS App and/or Settings that work with Sprint Visual Voicemail

I am now running CM12.1 on my Photon Q. I successfully installed and provisioned Sprint-VVM-M.apk (version T.7.0.0.16)
When I get a Voicmail, an SMS message shows up in my messaging app from (650)603-0000. Here is an example of one I dialed in from google voice on my laptop:
[email protected] has sent you a Sprint Voice Message. To listen call 650-603-0000 or click http://smsvoice.sprint.com/iv.do?d5ee6b9fbb3
Click to expand...
Click to collapse
Calling 6506030000 results in a busy signal. Clicking on the link, opens Firefox at the mentioned URL. There is a box with a play icon. When I click it, the page refreshes, but I hear nothing in my phone. There is a SmithMicro Software logo and copyright message at the bottom of the screen.
The message does not show up in the VVM inbox. I found this thread on the Sprint community forums regarding this issue.
reply by JPSquared from Dec 16, 2011 10:21 PM
... you are using a third party text messaging program which is intercepting the notification to the Voicemail app before it can hide it ...
If you are using a third party text messaging app (GoSMS, ChompSMS, etc), depending on the application many of them will have an option that needs to be adjusted to correct this. If you are using one, let me know and I can see if I can locate that setting for you. Alternatively, if you do search on here or Google, you can likely find someone with the same app and same issue and how they fixed it.
Click to expand...
Click to collapse
Evidently these messages are supposed to be handed off from the SMS app to the Visual Voicemail app. The original poster was using GoSMS. They could not figure out how to change the settings mentioned above; so, he opted to switch to Google Voice.
I had been using SMS + MMS Messages from SMS & Messages Studios from the play store. I uninstalled it and am now using the default messaging app in CM 12.1.
Does anyone have a clue what settings JPSquared might have been referring to?
Will the default SMS in CM 12.1 let me change that?
If not is anyone using an sms app that successfully hands off messages from 650-603-0000 to the VVM app? Could you tell me the SMS app and version and the VVM app version you are using that work together?
Postscript notes & thoughts:
In the default SMS app, I can set a specific ringtone for the 6506030000 conversation
... but, if I delete the conversation rather than individual notifications in it, it reverts to default for the next message
In my SMS, I also see messages from 9016. These appear to be meant to turn on / off the message waiting indicator. I assume these should also be passed to the VVM app. VVM should set my light to blue if this works, but are no such luck.
When I have a voicemail waiting, I get a message to 9016 with "MWI Notif turnOn" in it. When the voicemail box is empty, I get one to 9016 that says "MWI Notif turnOff".
Any Smart SMS App That Could Change the LED Color?
RandyB201 said:
...
Postscript notes & thoughts:
In the default SMS app, I can set a specific ringtone for the 6506030000 conversation
... but, if I delete the conversation rather than individual notifications in it, it reverts to default for the next message
In my SMS, I also see messages from 9016. These appear to be meant to turn on / off the message waiting indicator. I assume these should also be passed to the VVM app. VVM should set my light to blue if this works, but are no such luck.
When I have a voicemail waiting, I get a message to 9016 with "MWI Notif turnOn" in it. When the voicemail box is empty, I get one to 9016 that says "MWI Notif turnOff".
Click to expand...
Click to collapse
I could live without the Visual Voicemail app downloading my voicemail at all, if I could find a way to get my messaging app to set my phone's LED to a specific color based on those messages to 9016!
Anyone know of one that can?
Could it be MIUI whatever that is??
possible clue from this thread
saint01 said:
Yes actually I figured it out. The epic, and I'm told sprint, do not support MIUI which was enabled by handcent when I flipped a setting. Unfortunately turning it back off and uninstalling handcent did nothing.
What you have to do is download the sprint voicemail apk and overwrite the existing app. This fixes it.
I must have tried a couple hundred possible solutions with no luck before I finally tried this. Good luck
Sent from my SPH-D700 using XDA Premium App
Click to expand...
Click to collapse
gosms may work
thread
It turns out GoSMS was the culprit that was breaking my Visual Voicemail and causing me to receive the 9016 voicemail texts.
Apparently if you go into settings for GOSMS>>then Advanced>>the Receive Settings, there is an option for "Disable other Message notification".
With that option checked, it will actually disable all other SMS services and that will mess up the visual voicemail because I guess that receives a form of text message that tells it you have a voicemail and to go and get it.
Once I unchecked this option, and rebooted my phone, I began to get all my missing voicemails. So for anyone else who is having this issue, I hope this clarifies.
Click to expand...
Click to collapse
The current version of Go SMS Pro that installs is 7.10
The menu has changed (of course, lol)
I do not see ""Disable other Message notification"" under any of the settings menu items...
rebooting erasing vvm data
re-provisioning
no message from 9016! hmm. darn i have to go to work more later!
system permissions?
I have a theory of why this is happening
sms messages are stored in system partition -- need higher privileges to read
vvm gets installed to data partition
Probably Have to Change Phone Company
I could write a program in Python to turn the light on when a text message is received, but C, Java, etc. are out of my league.
To replace voice mail with Google Voice, your carrier must support Conditional Call Forwarding. Red Pocket -- my current carrier does not. Yesterday, I contacted many of the Sprint mvno's listed here before I found one that supports that feature.
I am looking at changing to Pix Mobile, because they do support it. Very frustrating to have to change carriers when there is such a simple work-around to make the Message Waiting Indicator light tell you that you have a voicemail.
Pix Mobile
RandyB201 said:
...I am looking at changing to Pix Mobile, because they do support it. Very frustrating to have to change carriers when there is such a simple work-around to make the Message Waiting Indicator light tell you that you have a voicemail.
Click to expand...
Click to collapse
Well, nix to Pix, they no longer offer unlimited data on their Sprint Plans.
Still shopping...
Not Boost
RandyB201 said:
Well, nix to Pix, they no longer offer unlimited data on their Sprint Plans.
Still shopping...
Click to expand...
Click to collapse
Boost supports the call forwarding needed, but will not activate my XT897...

Categories

Resources