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Where to begin. I have a Sprint TP2 that I have unlocked and flashed over to verizons rom and radio. All I need to do now is have it activated on verizon's network. I am getting multiple stories from them.
1. It has to be shipped out to a lab and it will be sent back 4-6 weeks later activated.
2. It's not possible, we only active Verizon phones. Your meid is not being found in your database.
3. Certain departments can add your meid to our database. We can't
4. We cannot activate sprint phones.
I was under the impression verizon had an open network? I'm at the point of frustration. Someone tried to add it to their DB and they said that it wouldn't take. Another person said the department that handles this is not open now and that I would be emailed on monday with a follow up. I now have the number for global activations if anyone needs it.
Can anyone share any hints or tips?
Thank you.
It can be done. People do it all the time. Verizon is just giving you a load of bull. The truth is their techs either don't know the answer, or they're just not allowed to give that info out. It seems like all you would have to do is flash a valid VZ ROM & radio, deactivate old phone, then fire up new phone and do *228 option 1. As long as the ESN is valid and not flagged for some reason, then it should work.
Someone else chime in here. Need more facts
It cannot be done....
Verizon does not allow other carrier branded devices on their network.. nor Sprint. You have to have a Verizon phone from their device list... The system will not allow it.. No manager overrides.. No magical digging.. It can't happen... Tough titties on the purchase.
This is what I'm talking about. . . Everyone has a different answer. I've gotten some parts of the company that say it can be done, while others say it cant. The lower tier tech support say it can't. The higher teir tech support say it can and gave me some numbers. But the dept that can do it is closed till monday.
It's just confusing. Can we get an answer from someone who works with verizon?
Verizon does have an open network. This happened just recently maybe 6 or so months ago. If I remeber correctly the quote I read, "If it has the hardware(CDMA with the TP2 has) it will run on our netwrok.
Make sure the ROM is set to CDMA and run the *228 option it should propt you for everythign you need.
teknotard said:
Verizon does have an open network. This happened just recently maybe 6 or so months ago. If I remeber correctly the quote I read, "If it has the hardware(CDMA with the TP2 has) it will run on our netwrok.
Make sure the ROM is set to CDMA and run the *228 option it should propt you for everythign you need.
Click to expand...
Click to collapse
It will not activate as the ESN is not in their database. I had a form, which was to be filled out, signed by your local Verizon store, then shipped with the phone to their "verification" center. Once they "verified" it they told me it would be added to their database. I decided not to jump through all the hoops though, since it was a TP and I now have a TP2 on Sprint.
Now I'm being told Sprint has a hold on the ESN, so I have to get sprint to release the ESN, then I'll be in business.
azyouthinkeyeiz said:
It cannot be done....
Verizon does not allow other carrier branded devices on their network.. nor Sprint. You have to have a Verizon phone from their device list... The system will not allow it.. No manager overrides.. No magical digging.. It can't happen... Tough titties on the purchase.
Click to expand...
Click to collapse
Thats a load of bull tbh. Sprint is an open device network. As long as your radio supports the frequency they will hook it up. You may have to do the legwork and read a few threads but Sprint nor verizon refuses to hook up a CDMA device. Ive done it myself many times. They will however refuse to support the device or insure it. Basicly you are on your own.
I just got a deal on a Sprint touch pro 2. Bought 2 for 350 cash. Gave one to my brother who is now using it on Verizon and myself on Sprint.
How the **** did he do it?????????????????????????????????
Does Verizon have online chat that pops up on their site?
I've found that the chat people many times seem to know more about what they're doing than people on the phone. But that may just be my experience with Sprint.
IT IS POSSIBLE. I own a Sprint Touch Pro I activated onto Verizon. Verizon employees will always tell you no. Verizon lies to you so you will only buy one of their phones. VERIZON WILL NOT ACTIVATE IT. YOU HAVE TO ACTIVATE IT YOURSELF by calling the phone number *228. When they automated call starts reading out your options press option 3. Then it will ask you for your 10 digit telephone number. Then it will ask you for your billing account password (usually 4 digits). Then the music should play for a couple minutes while your phone is being programmed. Then your phone will reboot and walah complete .
"unfortunatly we are unable to complete your request"
:[
Just to save you some time and grief “it will not work”. If the ESN/MEID is not in Verizon's Data base it cannot be activates. Take this case and point about the open network (Which by the way was ever really stated by the company as being in effect.) If you have and Alltel device it cannot be activated on a Verizon plan.
I understand.
JerseySprint said:
Thats a load of bull tbh. Sprint is an open device network. As long as your radio supports the frequency they will hook it up. You may have to do the legwork and read a few threads but Sprint nor verizon refuses to hook up a CDMA device. Ive done it myself many times. They will however refuse to support the device or insure it. Basicly you are on your own.
I just got a deal on a Sprint touch pro 2. Bought 2 for 350 cash. Gave one to my brother who is now using it on Verizon and myself on Sprint.
Click to expand...
Click to collapse
Um... I personally know to be a fact, being as I am a Sprint Repair Tech. There is no way to activate a phone onto the Sprint Network that is not on our list...
Nothing you say will make that any different.. Have a picture of this Verizon phone on Sprint??? Because I know its a load...
I have activated a Verizon Touch Pro on pageplus wireless, they use the nationwide verizon towers and data settings. Page Plus wireless does allow any ESN's to be inputted into their system. Google for more info.
wow. wow. wow. I feel your pain on this issue. all you need s to have the device loaded into VZW dmd(device management database). To do that you have two options: first. you can contact the open device ppl but doing that you'll have to send the phone out for 4-6 weeks. or two you can pray you find a way to contact the marketing team where they can load your meid into the database. after that you're set.
teknotard said:
If I remember correctly the quote I read, "If it has the hardware(CDMA with the TP2 has) it will run on our network.
Click to expand...
Click to collapse
you should take some memory pills because what you remember is very wrong.
read http://mobile.engadget.com/2009/01/06/verizons-open-hardware-compatibility-list-is-insanely-boring/ and http://www.dslreports.com/shownews/Verizons-Open-Development-Initiative-So-Far-Its-A-Joke-100102
For those of you out there that are planning on buying a Sprint Touch Pro to use on Verizon's network, the switch over instructions on this site are no longer valid. Go to the last few pages and you'll see why. The phone can NOT be activated on Verizons network any longer. The *228 option 3 hole has been plugged up. Apparently they figured out how to piss us off again earlier this week.
If you have a Sprint Touch Pro that's already on the VZW network, you're safe for the moment. Just don't attempt to switch phones and then try and go back to using your Sprint branded Touch Pro. It just flat out won't activate.
Some have rumored that they have been able to convince Verizon to add the ESN from their phone to the VZW database, but it doesn't sound like many have much success with it.
It can be done, I do it all the time via *228. You need to reprogram the phone with the correct EPST & MSL codes. A few times I've gotten a message saying the automated system cannot activate my phone and I was forced to talk to a rep to get them to activate it, but they usually don't give too much hassle.
Hey guys I was just reviewing my outgoing text messages and saw an out going message to this following
TO: 1505
Message:
DCB_ASSOCIATION: <appears to be an md5 checksum>
I am on TMOBILE USA
I did a google search and it looks like another n5 user, on tmobile, posted this the other day as well.
I had my buddy, who is on his n4 look and he did not see this.
I am ASSUMING this is calling back to TMOBILE for possibly a phone description? I am not sure though.
Anyone else?
phin586 said:
Hey guys I was just reviewing my outgoing text messages and saw an out going message to this following
TO: 1505
Message:
DCB_ASSOCIATION: <appears to be an md5 checksum>
I am on TMOBILE USA
I did a google search and it looks like another n5 user, on tmobile, posted this the other day as well.
I had my buddy, who is on his n4 look and he did not see this.
I am ASSUMING this is calling back to TMOBILE for possibly a phone description? I am not sure though.
Anyone else?
Click to expand...
Click to collapse
I get that too. It happened numerous times. I'm not sure what it is our why it auto texts. I'm on T-Mobile also.
Sent from my Nexus 5
jayb222 said:
I get that too. It happened numerous times. I'm not sure what it is our why it auto texts. I'm on T-Mobile also.
Sent from my Nexus 5
Click to expand...
Click to collapse
I got this today right after I sweet up carrier billing in the play store. Also on T-Mobile and Nexus 5.
This just happened on my Nexus 4 with 4.4 from the Google factory image. I'm on T-Mobile and used carrier billing to buy a app too.
Carrier billing verification - on Sprint. It's not just a T-mobile thing.
Confirmed Google Play Store Verification
phin586 said:
Hey guys I was just reviewing my outgoing text messages and saw an out going message to this following
TO: 1505
Message:
DCB_ASSOCIATION: <appears to be an md5 checksum>
I am on TMOBILE USA
I did a google search and it looks like another n5 user, on tmobile, posted this the other day as well.
I had my buddy, who is on his n4 look and he did not see this.
I am ASSUMING this is calling back to TMOBILE for possibly a phone description? I am not sure though.
Anyone else?
Click to expand...
Click to collapse
So I was able to confirm that this is a text message sent via your Carrier to confirm that you would like to charge an App (or Play Service) to your Phone Bill.
boulderjams said:
So I was able to confirm that this is a text message sent via your Carrier to confirm that you would like to charge an App (or Play Service) to your Phone Bill.
Click to expand...
Click to collapse
Same SMS from my Nex5... On TELUS (Canada) network
dcb association -tmobile google play
If your getting a text saying dcb association its because you linked your google account to charge your in app purchess to your tmobile bill you will get a text each time you make a purchase with your tmobile account
DCB_ASSOCIATION:W0NqC07hsOIi9fU2de02IvAM
crs77 said:
Carrier billing verification - on Sprint. It's not just a T-mobile thing.
Click to expand...
Click to collapse
I AM NOT COMPUTER SAVVY.... ACTUALLY...IM BARELY LITERATE ON COMPUTER ...ANYTHING.... I SIMPLY KNOW THAT BY THE TIME I FIND SOMETHING I REALLY LIKE, ONLINE... IS TIME FOR ME TO GET OFF MY WEB BROWSER, SO... COPY PASTE, CLIPBOARD, TEXT MESSAGE AND A MINIMUM OF TWO EMAILS AND A SOLID PROMISE TO REVISIT, ASAP!.!.!.!. Is hire I have to treat myself. It's the only way I can get ME away FROM MY PHONE sometimes....
In ANY EVENT.... I COPIED....
DCB_ASSOCIATION:W0NqC07hsOIi9fU2de02IvAM
CAREFUL!!!l...perhaps someone might consider publicizing this information. To protect others?.
I pasted the url in my browser ... I found myself on Verizon. The responses were the same. Is it some sorry of security breach? Does anyone know?
I just couldn't stop thinking about it. Especially because I left this afternoon. It's now late night and everybody is still talking about the same thing.
I got it on a t mobile phone after downloading and installing modded play store after trying a purchase using t mobile billing. The sale failed, but I still got the message. I know lp isn't a great subject to bring up here, but the purpose of this isn't to steal software, it's to identify a problem.
Yes, I also have T-Mobile and saw that on my phone. Seems the msg was sent while I was asleep.
Yes
I recived message like this: DCB_ASSOCIATION:Wu7ef0Cnmkf8dTFzHfxKxAFU. And i wqnt to know what it mean . BTW my operator is O2-SK
DCB_ASSOCIATION:W7VTkwF0349vWFH9pXcrJiCo
I got this out going text on my galaxy s3 note.
Does any one know wat it means or why my phone is auto texting by itself?
Did you set up a payment method on Google Play with your mobile operator?
Sent from my Nexus 5 using Tapatalk
I just looked this up as I had the same outgoing text. It is a SMS sent to your carrier when you set up and possibly every time you make a carrier billing purchase. Nothing to be scared of.
Posted with the official XDA Developers app for Android.
My phone sent an sms to 9210 that read: DCB_ASSOCIATION: followed by 24 random upper and lower case letters. This was right after I authorized google play to bill my carrier for purchases. It was an automated text to Sprint confirming carrier billing authorization.
Confirming that I got this from Google play store, going to AT&T, but for a 0$ item. Really don't understand why i have to provide it for a 0$ eBook. But...meh... It's not malicious afaik.
I just got this tex an i think its a phone tap or phone tracking ive sent simaler things to people in the parst
It's a message from T-Mobile when they get a request from Google play to add T-Mobile as a billing option. The first part "DCB_ASSOCIATION:" tells you that it was to make an association with your phone account.
Its because you have T-Mobile and you used your T-Mobile account as a payment option. They text your phone to verify...Its just a dcm from T-Mobile...the code received possibly means if it were excepted(regular account).. Or didn't (prepaid..pay as you go)
I have been trying to find a solution for this since I activated the phone (Verizon HTC One (M8)) on Friday March 28th.
The phone constantly displays voice roaming notification. It includes the roaming triangle and you cannot swipe it away from the notifications. My only solution is to click the app info and select force close the app. This gets rid of the notification but the roaming icon is still visible above the 4G signal. I have gone to VZW went threw the typical settings changes with an inevitable swap of the phone for a newer device resulting in no success. VZW put in a trouble ticket but i haven't heard back from them and it has been 5 days already. I'm going to be contacting them soon.
For whatever reason the ERI Version is displayed as "not available." To me this seems like a software bug with the radios. They will probably push out an update to patch it but I don't know if I want to wait for it. VZW seems to take forever to push out updates
This seems to be a semi common and known issue by VZW from what I have read on other threads on other forums.
To my knowledge the only solutions have been wiping the partition cache in the recovery and swapping the device for a new phone.
What is everyone else's experience with this? Are there any solutions? Any suggestions?
Thanks in advance all!
htcdude123 said:
I have been trying to find a solution for this since I activated the phone (Verizon HTC One (M8)) on Friday March 28th.
The phone constantly displays voice roaming notification. It includes the roaming triangle and you cannot swipe it away from the notifications. My only solution is to click the app info and select force close the app. This gets rid of the notification but the roaming icon is still visible above the 4G signal. I have gone to VZW went threw the typical settings changes with an inevitable swap of the phone for a newer device resulting in no success. VZW put in a trouble ticket but i haven't heard back from them and it has been 5 days already. I'm going to be contacting them soon.
For whatever reason the ERI Version is displayed as "not available." To me this seems like a software bug with the radios. They will probably push out an update to patch it but I don't know if I want to wait for it. VZW seems to take forever to push out updates
This seems to be a semi common and known issue by VZW from what I have read on other threads on other forums.
To my knowledge the only solutions have been wiping the partition cache in the recovery and swapping the device for a new phone.
What is everyone else's experience with this? Are there any solutions? Any suggestions?
Thanks in advance all!
Click to expand...
Click to collapse
It is a software bug, Verizon is no longer replacing the phones that this happens on, an update will be coming. Ask this according to a business/ government support agent I talked to yesterday. He said they were no longer swapping out phones, as he took my address to send me a brand new one. He said it was a known issue. Take that for what it is worth.....
Sent from my HTC6525LVW using Tapatalk
SDC_Bolts said:
It is a software bug, Verizon is no longer replacing the phones that this happens on, an update will be coming. Ask this according to a business/ government support agent I talked to yesterday. He said they were no longer swapping out phones, as he took my address to send me a brand new one. He said it was a known issue. Take that for what it is worth.....
Sent from my HTC6525LVW using Tapatalk
Click to expand...
Click to collapse
I know this is a software bug. When I called VZW when I first had the issue the associate told me this. But he also said this issue didn't effect all the devices. He suggested taking it in and swapping the phone for another. I am just frustrated that VZW doesn't have their stuff together because yesterday I was on the phone with another person to check up on the situation since I hadn't heard from them in 5 days. She told me that they had fixed the issue, it was a manufacturing defect and new phones were being shipped out. Sounds like she didn't know what she was talking about because she couldn't ship me a phone, not unlike you situation. However she assured me that the VZW stores were shipped "new" phones with this issue has been fixed. She said to go to the nearest store and swap out the phone again.
I got to the store and they basically told me to piss off. Even though this lady put notes in my account to swap the phone. I just wish VZW would inform all their employees of this issue so they are all on the same page because every VZW employee is saying something different to me and its really starting to piss me off. One employee is saying its a hardware issue the other is saying software. GET IT TOGETHER!
I'm almost to the point where I want to take the phone back entirely.
Sorry just have to vent a little bit. :laugh:
I understand, I really debated on this phone or wait for Z2 (if coming to Verizon), G3,possibly even S5. But decided on build quality of this phone. Buddy at work got his the day after release and has had no problems at all. Only issue with mine is the ERI voice roaming deal, just annoying really. The guy on the phone did mention that newer phones would have the issue resolved but he eluded to it being a software issue and was going to have them send me one of the newer models they had in. Hope you get your situation resolved.
htcdude123 said:
I have been trying to find a solution for this since I activated the phone (Verizon HTC One (M8)) on Friday March 28th.
The phone constantly displays voice roaming notification. It includes the roaming triangle and you cannot swipe it away from the notifications. My only solution is to click the app info and select force close the app. This gets rid of the notification but the roaming icon is still visible above the 4G signal. I have gone to VZW went threw the typical settings changes with an inevitable swap of the phone for a newer device resulting in no success. VZW put in a trouble ticket but i haven't heard back from them and it has been 5 days already. I'm going to be contacting them soon.
For whatever reason the ERI Version is displayed as "not available." To me this seems like a software bug with the radios. They will probably push out an update to patch it but I don't know if I want to wait for it. VZW seems to take forever to push out updates
This seems to be a semi common and known issue by VZW from what I have read on other threads on other forums.
To my knowledge the only solutions have been wiping the partition cache in the recovery and swapping the device for a new phone.
What is everyone else's experience with this? Are there any solutions? Any suggestions?
Thanks in advance all!
Click to expand...
Click to collapse
I had this issue when I bought the phone on launch day, spent three hours on the phone with tech support and finally swapped phones the next day. Now I see it's a known problem. Verizon feels you aren't charged for voice roaming so it's okay to wait for a fix but it's nuts, I think it will drain your battery a little faster as well.
pj1980 said:
I had this issue when I bought the phone on launch day, spent three hours on the phone with tech support and finally swapped phones the next day. Now I see it's a known problem. Verizon feels you aren't charged for voice roaming so it's okay to wait for a fix but it's nuts, I think it will drain your battery a little faster as well.
Click to expand...
Click to collapse
pj did the phone swap fix your issue? or do you still have the same problem.
As for the battery it might be drained faster but its an overall astonishing improvement over my Galaxy Nexus I had before the HTC. I would have to charge that 2-3 times a day depending on use. Currently my phone lasts all day. its off the charger from about 5:45 in the morning to 9:30-10 at night and I might have 30-40% battery left at that point.
htcdude123 said:
pj did the phone swap fix your issue? or do you still have the same problem.
As for the battery it might be drained faster but its an overall astonishing improvement over my Galaxy Nexus I had before the HTC. I would have to charge that 2-3 times a day depending on use. Currently my phone lasts all day. its off the charger from about 5:45 in the morning to 9:30-10 at night and I might have 30-40% battery left at that point.
Click to expand...
Click to collapse
I had this very same issue. Troubleshot with all kinds of people. Even used the Sim from my wife's. Same thing. Its the phone/software. Took it back and swapped it and problem solved immediately.
Tech support was unable to contact the phone. Under about->software in settings there was no eri number (all my other phones have 5). It wasn't just voice roam but data roam as well.
Sent from my Nexus 7 using Tapatalk
I am still convinced that this is software related. but this is the latest conversation I had via chat with VZW. She is claiming hardware.
Please excuse my typos I was at work and trying to double task at he same time.
Please hold for a Support Representative to assist you.
Thank you for contacting Verizon Wireless.
Your Chat Session ID is --------------------------.
My name is Lain, how may I assist you?
Lain: Good morning what can I help out with today?
HTCdude 123: I have an on going issue with my phone that needs to be addressed
HTCdude 123: there are notes on my account about the issue that I am having on my htc one m8 with the voice roaming
Lain: Sorry to hear that you've been running into some problems with your phone and voice roaming HTCdude 123, especially with a brand new device like the M8.
HTCdude 123: the last person I talked to wanted me to go to a Verizon store and exchange the device for another. She put notes in my account to make sure they would even though I have already exchanged the phone under the 14 day no hassle but the store wouldn't do anything
HTCdude 123: i want to know why i would be told something from Verizon by one person and another from someone in the store
HTCdude 123: I just want a phone that works
HTCdude 123: before i am forced to keep this phone because it passes its 14 day window
Lain: Thats terrible to hear and certainly not what should have happened! If you are having problems with your phone and you are within the 1st 14 days of having it the store you got it from should have no problems exchanging it for the same type of phone. Can I ask what happened when you went in?
HTCdude 123: i purchased the phone online
HTCdude 123: after getting the phone by mail i activated and had this issue. i called vzw they couldn't fix it and told me to go to a store to exchange it. i went to one store. they exchanged the phone and i still had the same issue. they couldn't do anything so they filed a trouble ticket and said they would get back with me
HTCdude 123: they never did
HTCdude 123: so 5 days later i contacted again asking about the status of the trouble ticket
HTCdude 123: the lady said there was an issue with the phone and it has been addressed all phones shipping out now are fixed. she was going to send me a replacement but there were none to send so she said to go to another store and they should swap the phone out again
Lain: Thanks those are good details to have, though of course an annoying problem to run into with a new phone.
HTCdude 123: i went to another store on my way home from work and the guy i spoke to woulnd exchange the phone because it had already been exchanged once. he told me it was a software update that needed to be addressed
Lain: So the store told you that there was going to be a software update, let me look and see what I can find on this. Can I have a minute or two to see what I can find?
HTCdude 123: yes
Lain: Thanks its appreciated
Lain: Thanks for your patience I'm still looking to see what I can find on any software updates on here
Lain: Thanks for your patience while I was checking on this and I do not show any details about a software update being in the works to resolve this. What I show on here is that we supposed to replace the device which since you are within the 14s of having your phone. I'm uncertain why the store said that they would not replace it for you and I'm sorry that this happened. I would recommend reaching back out to the store and I will note the information on here regarding this to help.
HTCdude 123: and what should happen if the store does the same thing?
HTCdude 123: you are telling me you don't see anything about any roaming issue with this phone?
HTCdude 123: no issue at all with the device?
Lain: The thing is that they shouldn't do so. The direction that we have been provided with on this issue with roaming is that it was a production issue and not software related and that replacing the device needed to resolve this
HTCdude 123: so you know that this is not a software related issue at all. its indeed hardware
Lain: Based off of everything I can see on thats right
HTCdude 123: where do you get your information? shouldn't the stores all have the same information? should Verizon not have pulled all of the old phones off the shelves and put out new phones with the issue resolved?
HTCdude 123: im asking all these questions because the last person i talked to online told me the same thing and the person at the store i went to exchange the phone told me something completely different
Lain: Yes all of our direct stores should have had this information and I wish that I could say why they did not. I'm just sorry that they did not and that you ran into a problem when you went it. I will make certain that all of this is noted on here to help when you go into the store. So long as you are within the 14 days of having this phone they will be able to help replace it.
HTCdude 123: i should be able to replace the phone even though i have replaced it already? because i was told that you can only do that once.
Lain: So long as you are not trying to go to a different model of phone and you are within the 14 day period they should be able to still replace it for you.
HTCdude 123: how can i be certain that they have a fixed models in stock?
Lain: Thats a great question and they should have them. What we have been told is that this problem was linked to a small number of the M8's
HTCdude 123: but the current shipment they have might be part of the batch with the same issue no? will they just keep replacing my phone till they find a good one
Lain: Thats an answer I do not have, though I wish that I did. I would expect at this point that the store should have received additional M8's to use due to this so you should not have to go through multiple replacements from here on this
HTCdude 123: ok. thank you for your time
Lain: Glad to help!
Your chat transcript will be sent to ---------------------.com at the end of your chat.
Lain: Anything else that I can help out with today?
HTCdude 123: no thanks
Issue Temp Fixed
Ok guys, please hit the thanks button if this works for you.
Go to settings->App Manager->All-> scroll down to "Phone"-> click force stop.
It comes back after reboot, but at least its a start!
I would say this issue has now been solved. I ended up getting my phone exchanged again and the issue went away. 3rd time is a charm right? Either way I believe there was an update to the VZW M8 a month or so after its release that addressed this issue.
It's an H950 from the $250 ebay deal. I am on ATT service and the phone worked fine at H95010d
I contacted ATT customer service and had them pushed OTA software update to me. The first agent pushed H95011x to me, and things went wrong since then.
The phone cannot read the sim card (but no missing sim notice), baseband shown as unknown, if I press the "status" under the "about phone" page, the screen will flash black then go back to the about phone page.
Then I tried a factory reset. The phone started normal as if everything was fine, it just works on the first boot after the reset. But once I restart the phone, it went back to the same situation as above. I tried many times and the whole process is highly repeatable.
After that, I contacted ATT again, had the H95011z pushed to me, and it did not change the problem. Replacing sim card does not help, either.
Then I tried to get to those recovery methods on the forum, including installing the LGE mobile device drivers. But then under download mode, the phone (LGE Android MTP device) is shown as "this device cannot start (code 10)". Thus I was not able to perform fix with the tools.
I am kinds of stuck in the middle. Any help and/or suggestions would be appreciated. Thanks!
neeviour said:
It's an H950 from the $250 ebay deal. I am on ATT service and the phone worked fine at H95010d
I contacted ATT customer service and had them pushed OTA software update to me. The first agent pushed H95011x to me, and things went wrong since then.
The phone cannot read the sim card (but no missing sim notice), baseband shown as unknown, if I press the "status" under the "about phone" page, the screen will flash black then go back to the about phone page.
Then I tried a factory reset. The phone started normal as if everything was fine, it just works on the first boot after the reset. But once I restart the phone, it went back to the same situation as above. I tried many times and the whole process is highly repeatable.
After that, I contacted ATT again, had the H95011z pushed to me, and it did not change the problem. Replacing sim card does not help, either.
Then I tried to get to those recovery methods on the forum, including installing the LGE mobile device drivers. But then under download mode, the phone (LGE Android MTP device) is shown as "this device cannot start (code 10)". Thus I was not able to perform fix with the tools.
I am kinds of stuck in the middle. Any help and/or suggestions would be appreciated. Thanks!
Click to expand...
Click to collapse
I am having exactly the same problem. I also replaced the SIM card, but instead of trying the 11z version I tried the rooted 11x version without any change.
As you wrote, a factory reset will restore the ability to make calls until the first reboot. For data, there is no APN listed. Manually inputing the APN info will cause data to work perfectly, but all APN data is lost/missing again on reboot.
icherub said:
I am having exactly the same problem. I also replaced the SIM card, but instead of trying the 11z version I tried the rooted 11x version without any change.
As you wrote, a factory reset will restore the ability to make calls until the first reboot. For data, there is no APN listed. Manually inputing the APN info will cause data to work perfectly, but all APN data is lost/missing again on reboot.
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I've sent the phone back for an exchange, and the new one is coming tomorrow. Just noticed your reply.
So there is no fix for this? Or is there a problem with the ATT OTA update we should be aware of?
neeviour said:
I've sent the phone back for an exchange, and the new one is coming tomorrow. Just noticed your reply.
So there is no fix for this? Or is there a problem with the ATT OTA update we should be aware of?
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This may not be a widespread issue, so there might've been an issue particularly with your Flex (maybe corrupt file?). I've used 11x/z without encountering this.
Ace42 said:
This may not be a widespread issue, so there might've been an issue particularly with your Flex (maybe corrupt file?). I've used 11x/z without encountering this.
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Feels nervous when finding others had the same issue.
Just want to make sure if there's anything i should know of before dealing with the new unit coming tomorrow.
quick report:
Received the exchange. Seems new as the last one but does not contain the ATT sim as the last one did.
Tried update with date changing, for like 20 times no luck. Chatted ATT service to push the two updates (11x and 11z) in, one after another. Gone through the process without problem, and seems working fine now.
So, it may be device dependent or case specific. Thank you for your input.
I also had to send mine back. It's sitting on my front step now. The strange thing is that the email telling me the phone was being sent back only listed a speaker problem, which I did not have and never mentioned. We'll see.
neeviour said:
quick report:
Received the exchange. Seems new as the last one but does not contain the ATT sim as the last one did.
Tried update with date changing, for like 20 times no luck. Chatted ATT service to push the two updates (11x and 11z) in, one after another. Gone through the process without problem, and seems working fine now.
So, it may be device dependent or case specific. Thank you for your input.
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Are you an AT&T customer? I can not get the update to come OTA, whether with an ATT valid SIM or a different SIM. I also tried calling and because I have a business ATT line, I got business support and the lady was clueless about pushing the update to my phone from her end.
hamzer11 said:
Are you an AT&T customer? I can not get the update to come OTA, whether with an ATT valid SIM or a different SIM. I also tried calling and because I have a business ATT line, I got business support and the lady was clueless about pushing the update to my phone from her end.
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What time of day are you calling? I found calling during east coast business hours got me the right people. Ask the agent if they can do a google search from their computer, when/if they say yes ask them to search for H95011x or H95011z. The first or second result should be the AT&T page that explains the update, once my rep had that info things went MUCH better. (I just noticed for me the first result is my post on this forum LOL)
I got my Flex 2 back and LG did nothing to fix it. The repair said "fixed speaker". I never said anything about a speaker. After a couple frustrated calls I had to send it a second time. The second time, it was returned "no problem found". The phone is unusable as it can only be used after a reset and before a reboot or power off. More fun with LG later today. Ultimately, though, the reps don't give a crap; I couldn't even get the last rep to increase shipping speed, even though they failed to repair it the first time.
Hello yall.
I bought my Galaxy S7 from Sprint got it unlocked. Port it to Cricket and now I can't Update PRL, Update Profile, and it keeps telling me Activation Not Conplete. It also keeps trying to update Hands Free Activation with no success. I'm ignorant to all this phone stuff. I'm upset I paid for the phone and it seems Sprint will not fully release it. Like they knew I'd have issues with it. When I call them they tell me "Sorry call your new provider theres nothing we can do." The rest of it works i can make calls, text, & internet. But what am I gonna do when it comes to updating my phone. Is there some way I can remove all Sprint items from the phone and program it as a Cricket GS7? If not how do I go about updating it from now on? Please help. Thank you in advance. I've been reading for hours and learned 2 new words Root & Bloatware. Is that what I want to do and remove? And which ones do I remove. Thank you again.