Problems with audio? - Nexus 5 Q&A, Help & Troubleshooting

I am having issues with my audio, as in audio playback music, youtube, etc.. it seems to simply not work for some reason on and off, a reboot fixes it or just waiting til the next time you want to use audio. i am trying to link it with an another event.. 2 things i am noticing it may be, after the phone switches networks HSPA to LTE the other event is maybe it only happens when i start the audio from the new lock screen controls..

Haven't noticed anything yet, I streamed music on the 30 minutes to work and had no issues this morning.

Also having some insane issues using Play Music and usually the lock screen controls. Say I hit the next button on the lock screen, it will change and just sit there. Unlocking the phone shows that the playback seems to be taking place (a few moments later) because the button changes to pause and song time starts moving. No audio though. Switching songs sometimes fixes it, but I had an issue this morning where not even system audio worked until I rebooted the phone.

Related

Audio Crackling/Audio stutter when screen off after 3.1 Update

All,
I noticed a couple possible defects after upgrading to 3.1 manually.
1. When playing audio from certain applications (XMP for Android for instance) The Audio cuts out shortly after the screen turns off, and then halts for a period of time before coming back shortly, then cuts out again.
2. Once you turn the screen back on, there is a distinct crackling in the audio.
Workaround:
1. Turn screen back on (get the crackling)
2. Unplug the 3.5mm audio jack
3. Play music from the speakers
4. Plug back in the 3.5mm audio jack
Anyone else seeing these issues with other audio applications?
Yep, I had the crackling and long pauses start happening today after the FOTA update.
Seems to happen (more often?) when applications interrupt an audio stream. For instance, listening to music and get an IM or email.
Yeah I had issues with this as well afer updating to 3.1...I saw in another thread that doing a "hard reboot" will fix the issue and has seemed to work for me so far. Hold the power button down for 10-15 sec until the unit reboots.
same problem
I have the same problem as well. The audio stops functioning properly when the screen times out or when I lock the device with the power button. The weird thing is that this behaviour is not consistent for all apps.
For example, "Music" stops only at the end of the song. From the "3.1 ROM issues" thread, other users are experiencing this as well. In contrast, in the apps "Listen" and "Audible", almost as soon as the screen goes off or I lock it, the audio stops, starting after some 30 seconds, halting again after 10 seconds. It repeats this cycle a few times and then stops completely. If I lit the screen by hitting the power button, the audio resumes with crackling noises as mentioned in the original posts.
Also, hard reset didn't work. I am tempted to do a factory reset except that I don't really know what's going on and I don't know if that'd fix it!
UPDATE: I found the following workaround solutions:
1- Winamp works flawlessly for songs, not a peep or hitch!
2- BeyondPod is working fairly well for podcasts. (It has paused once after 11 minutes so far.)
I did the fota update.
and I've the the crackling. Sucky.
me too. Hope they get an update out to fix this asap. Extremely annoying bug.
Would like to add I am also experiencing this issue although mine didn't start till a couple days after the update to 3.1. A hard reset works for a little while but the issue eventually presents itself again. Might be due to a caching issue with the music player?
Anyone try another music player?
I discovered the crackling noise problem last night.
At first I thought the FLAC songs were recorded from a dirty vinyl record.
I also discovered the problem where the Music app does not continue to the next song when listening with the screen turned off. How stupid is that.
These are two big problems that ASUS needs to address ASAP.
I am already annoyed by the pop sound when turning the Transformer on and whenever any sound to the speaker (Headphones are fine) is played after a long pause.
They must have used a really cheap sound chip in the Transformer.
Yes I can confirm the same problems with google listen. Have tried the hard reset but it doesn't really help very much. Things worked fine after the restart, but as soon as the screen turned off, then the audio paused, and began to crackle, then more pauses. It is almost as if some part of the system is in some sort of low power mode and is not able to feed the data at the required data rate...
gloomyandy said:
... It is almost as if some part of the system is in some sort of low power mode and is not able to feed the data at the required data rate...
Click to expand...
Click to collapse
I believe this could be exactly the problem. I have not yet gotten my TF, but looking forward to one greatly. However, I get exactly this problem on my Galaxy Tab 7" WHEN using setCPU to add a profile that scales the CPU down when screen is off. It sounds to me as if ASUS has added some sort of governer/scaling that does this. I could be wrong of course This is just based on reading, and personal experience
corodius said:
I believe this could be exactly the problem. I have not yet gotten my TF, but looking forward to one greatly. However, I get exactly this problem on my Galaxy Tab 7" WHEN using setCPU to add a profile that scales the CPU down when screen is off. It sounds to me as if ASUS has added some sort of governer/scaling that does this. I could be wrong of course This is just based on reading, and personal experience
Click to expand...
Click to collapse
Yes. I get a lot of weird little problems with the Tab 7'' when setCPU scales clock speed down too far, including random reboots. I guess that's the sacrifice Asus made to give the TF such a tremendous battery life.
grainysand said:
I guess that's the sacrifice Asus made to give the TF such a tremendous battery life.
Click to expand...
Click to collapse
I don't know about "tremendous"
More like pretty good...
i can confirm that i have this issue using google music app. I previously purchased PowerAMP (arguably the best android music app) and no problems whatsoever when the screen goes off.
I do like the google music app as it seems like a truly lightweight player but its still in beta stage and needs a bit of work.
I just discovered something. The problem does not occur for my Transformer when the unit is plugged in!
So it must be power management problem, the question is how to fix it?
Hey guys, loving the xda forums btw, much love. I have a acer iconia a500 16gb, and same problem here:
Using Acer_a500_4.010.13_com_gen2
The default Music player is buggy and crashed fairly often, the audio stopping when screen turns off and stopping intermittently is also present on iconia with the default music player and the others as well.
The audio crackling is also present under same conditions.
To add insult to injury, sometimes when i connect a headphones the speakers dont turn off. And if i play with he "dolby mobile" settings, the sound on my headphones get really tinny untill i unplug the headphones and plug them back in, or i reboot the sys in some cases.
I just thought I should add to this thread that I have the same problems on my Acer Iconia A500. It consistently only finishes the song after I turn the screen off then it waits MINUTES to start the next song. I only occasionally have problems with the crackle sound. I had the crackling a lot when I first got it but it doesn't seem to happen as often any more. It doesn't seem to happen when I use doubleTwist but I really wish that the STOCK APPLICATION (which I like the best) would work...
Is there ANY way to fix this stuff? I mean even downgrading to like 3.0 or something. I like to use my tablet to play on my stereo system and I don't enjoy having to effing go back every time I want to play the next song. I also don't want to leave the screen on all the time and murder the battery.
I have the same thing happening on my A500 (running the ASUS PRIME ROM, though). When the screen turns off, anything audio related gets really skippy.
apparently there's some sort of setting build in for the cpu to underclock to the point of not being able to continue running the music application when the screen turns off. (that's me guessing it could be wrong) It always happens with stock music app though it didnt happen when in 3.0.
I installed winamp and doubletwist and both played nonstop.
Also i noticed that if you had music in your external sd and you open music app (also happened with winamp) and remove the sd the applications wont work anymore (thy always fc)unless you install the sd back (that is if you had your music library in the sd even if you also have it internally)
I tried moving the music to the internal storage but the error persist. the only way to get rid of it is formatting the tablet and passing the music to the tablet before running the apps. However if you install the sd and you happen to have music and music app open, youre screw again.
thats the error ive been having and im stuck with a 16gb sd in the tablet to hear music, (which i find it sucking cause my tablet is 32gb)
any suggestions?

[Q] After bluetooth audio, other audio fails

Hi,
I'm on the final CM10.2.0 build (Dec 2 2013), MF1 firmware + ML1 modem, and I'm having a new audio problem that wasn't there on CM 10.1.2 before...
When I reboot the phone it pairs correctly with my car radio over Bluetooth, and Google Play Music plays my playlist just fine that way. Then when I leave the car, that becomes the only app that can do audio - Youtube, for example, is silent and in fact playback gets stuck 15 seconds into each video, then advances one frame every 20 seconds or so. Other apps like the alarm clock or phone ringer have no audio either. When I got a call, I had no call audio for the first 10 seconds, then suddenly it kicked in.
This persists until I reboot. Then all apps play audio correctly until the next time I get in the car and it plays over Bluetooth. Yes, I've checked my speaker volume levels
Also oddly, the first time post-reboot that I get in the car, it auto-plays like it used to. But subsequent times, I have to go to Google Play Music and hit Play manually.
Has anyone seen something like this? Searching hasn't turned up any similar problems.
Thanks!
Just to wrap up my own question in case others see this too -
The problem seems to be Google Play Music. After my OP, I flashed back to stock and back to CM 10.2.1, a newer build than I had before. With this clean state, I didn't do much except set up the car pairing, and within a few tries it was back to the problem. I started using Apollo and uninstalled GPM, and have been running for a few weeks without any problems.

[Q] Slow/unresponsive media controls from smartwatch/Android Wear or lock screen

Hitting various media controls on my smartwatch (previously Pebble, now Android Wear both via built-in media functions and Music Boss), my Bluetooth car stereo, or the lock screen, including play/pause, next, and back (or even turning off my car which should automatically pause playback) is incredibly unreliable for me.
I find that at MOST, half the time these buttons work as they're supposed to. The rest of the time there's a delay ranging from a couple of seconds to over a MINUTE. And they accumulate, so I can hit next, not hear any change, hit next again, and then a minute later my music will skip two tracks. Or I hit pause, think it didn't work, hit it again, give up, go to my app directly, pause it, and 30 seconds later it plays again, then pauses.
I find pretty much the only thing that tends to clear this up is restarting my phone, which is usually not convenient to do at the times I need this to work most (like while driving).
I didn't have this problem at all with Jelly Bean on my Nexus 4, and I feel like the problem was rare, if at all, on my 5 with 4.4 through 4.4.2. It was 4.4.3 that seemed to make it a severe and constant problem, and it's held through 4.4.4. And as noted, the problem transitioned from my Pebble to my Android Wear, and since the same thing happens with lockscreen controls, I feel confident it's my phone/OS and not the watch. I'm stock, rooted, FYI.
Any thoughts? I've done a ton of Googling and gotten surprisingly nowhere.
I've noticed this too. For me it seems to have started happen after I got my Android Wear watch, and didn't happen when I just had the phone connected to my car bluetooth. I wonder if having the phone connected to multiple bluetooth controllers at once is causing the issue ?
Interesting thought. Might explain why I was also experiencing it with my Pebble.
Tested this theory by connecting my car stereo through the aux jack instead of Bluetooth and disconnected my phone from its Bluetooth connection. No improvement. At first it was responding right away, which it does sometimes, and then the next time I tried to use it it took a good 30 seconds before my actions registered.
This has been happening to me for a few months. I find that the only reliable way to immediately adjust the playback controls is from within the app. Lockscreen, Bluetooth devices, notification controls, corded play/pause via headphones are all unreliable. But the attempts to play pause are all cumulative and with the aforementioned lag, even if I successfully pause from within the app. So I think I've paused the player, but a minute later it may start playing again. Really embarrassing at times. Not rooted, and switching default players hasn't helped.
Socold said:
This has been happening to me for a few months. I find that the only reliable way to immediately adjust the playback controls is from within the app. Lockscreen, Bluetooth devices, notification controls, corded play/pause via headphones are all unreliable. But the attempts to play pause are all cumulative and with the aforementioned lag, even if I successfully pause from within the app. So I think I've paused the player, but a minute later it may start playing again. Really embarrassing at times. Not rooted, and switching default players hasn't helped.
Click to expand...
Click to collapse
Glad I'm not alone, although disappointed you don't have a solution either. And yes, it's very embarrassing to try to show off this technology and have it fail, or worse have it fail at the wrong moment. Sometimes I get out of my car, walk into a building, and THEN the commands catch up and the music starts blaring from my pocket. Good thing I don't listen to Gangsta Rap.

Odd problem: Playback stops for no reason sporadically - HELP !

Hi folks.
Sooner or later any audio playback stops, just as if I had pushed the pause button.
It affects different apps.
I deactivated each and every special feature in settings, no matter what it is, from gestures to case type. Blutooth and NC is deactivated.
It happens with and without case, wired or not, screen on or off, flight mode or WLAN or 4G.
Sometimes it happens a few times in a few minutes or even several times in one minute. Sometimes it doesn´t happen in an hour or more.
I´m completely clueless.... This is a serious problem for me. Who can help?
Same issue here. Watch a video and sound just stops. First time happened I also tried to start poweramp and same issue.
I need to restart the phone to get everything normal.
I feel the software is not complete, there are small bugs and issues that needs solutions.
I hope an update will get it right.
Oh no...
But wait: You say: Sound stops. But video playback continues? In my case, playback in general stops, not just the sound. But I did not see that with videos since I just playback audio files.
I found out, it seems, this affects not all apps. Too bad most apps are not satisfying. (for my personal needs)
There is a app called MyNoise. It creates sound scapes with generators. There is a "CPU-Mode" option where you can select 2 different CPU modes: "High CPU" and "Normal CPU". "High CPU" was created to prevent the app from stopping to work in certain situations because of power saving features. Maybe this is a hint.
Not sure if it's related but I've started having problems in the car, when I turn to my phone's on-board music (on SD card), there is a delay of approx. 10 seconds before any music plays. It never used to be like this, I may be wrong but I'm suspecting it's since the update to EMUI version 182.

Bluetooth audio issues

Anyone having audio issues with bluetooth?
It constantly cuts out, stops playing, disconnects, etc.
I've turned off battery optimiser for YoutTube Music and bluetooth. I've tried a few speakers, they all have the same issue.
Someone with a similar issue on reddit suggested turning off wifi. Doesn't work.
It's a strange bug, in that it is inconsistent.
Sometimes the music player will pause, other times it will just keep playing the track, but no sound will come out of the speaker. Other times, it'll stop playing, then when it starts again, the volume will be re-set to a lower setting.
It's doing my head in. I wish I could flash a custom ROM and be done with MIUI, but they all look buggy.
cubic25 said:
Anyone having audio issues with bluetooth?
It constantly cuts out, stops playing, disconnects, etc.
I've turned off battery optimiser for YoutTube Music and bluetooth. I've tried a few speakers, they all have the same issue.
Someone with a similar issue on reddit suggested turning off wifi. Doesn't work.
It's a strange bug, in that it is inconsistent.
Sometimes the music player will pause, other times it will just keep playing the track, but no sound will come out of the speaker. Other times, it'll stop playing, then when it starts again, the volume will be re-set to a lower setting.
It's doing my head in. I wish I could flash a custom ROM and be done with MIUI, but they all look buggy.
Click to expand...
Click to collapse
Yes I am facing this problem when I connect to my Bluetooth speaker
It's only doing it with certain apps.
YT music is worst, followed by Radioapp. It doesn't do it with the triple J app, (another Radio station here in Aus). In saying that, the triple J app consumes the most battery, so maybe it has something to do with MIUI's ****ty battery optimising, even though I have disabled it for those apps.

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