Problems downloading the initial update? - Nexus 5 Q&A, Help & Troubleshooting

I received my Nexus about an hour ago and it doesn't seem to be able to finish downloading the update. Because it's not actually into the main launcher yet I have no idea what kind of progress it's making (there's no progress bar, no connectivity listing, and no ability to open the browser).
Anyone else having issues?
I'm connected to my work wifi for devices, but I honestly can't remember if it opens a browser window to accept the terms of use on first connect (we just changed to this type of wifi around last year, with independent logins per user and such. Around that time is when I connected all of my various devices, so I can't remember if there was some type of acceptance page. Then again, they could just be blocking one of the ports in use by this updater...I really can't tell what's happening.
BTW it's a 125.8MB update...which should take around 6-7 seconds to download on the work network, if it's working correctly. It's now been 20 minutes (on and off).

hotleadsingerguy said:
BTW it's a 125.8MB update...which should take around 6-7 seconds to download on the work network, if it's working correctly. It's now been 20 minutes (on and off).
Click to expand...
Click to collapse
I haven't gone home to pickup my new Nexus 5. but my expectation is that the server is getting hammered right now due to everyone getting their new hardware.
I'd expect launch day to go slow.

Devastatin said:
I haven't gone home to pickup my new Nexus 5. but my expectation is that the server is getting hammered right now due to everyone getting their new hardware.
I'd expect launch day to go slow.
Click to expand...
Click to collapse
Possibly...but the download hasn't even started for ~2 hours or so now. Moving slowly is one thing, but it did everything up until the update fairly quickly, and just refuses to start it.

I'll post if I have issues later tonight. I haven't gotten my hands on my device yet.

Mine sat doing nothing when I first tried the update. After a while I pressed the back key, and then forward again to the update. This time it started downloading.

XyanumX said:
Mine sat doing nothing when I first tried the update. After a while I pressed the back key, and then forward again to the update. This time it started downloading.
Click to expand...
Click to collapse
I've tried that a few times to no avail. Thinking I might just have to wait until I get home.

sorry dude, no problems here...just keep trying, my update took less than 5 mins, yours will work too
Sent from my Nexus 5 using xda app-developers app

n7of9 said:
sorry dude, no problems here...just keep trying, my update took less than 5 mins, yours will work too
Sent from my Nexus 5 using xda app-developers app
Click to expand...
Click to collapse
Must be a port getting blocked at work, then. Boo.
It's weird...the wifi works wonderfully here, but the occasional update just doesn't work. In the Play Store, it'll update 10 apps great and one it won't (at all).

After i got my device it updated perfectly. I was at home.

Hi, I'm having this issue too. It looks like the download doesn't progress. I already tried to reboot the phone and to connect on 2 different wifi networks (home and neighbour).
Still waiting since an hour...

XyanumX said:
Mine sat doing nothing when I first tried the update. After a while I pressed the back key, and then forward again to the update. This time it started downloading.
Click to expand...
Click to collapse
This was the case for me as well. Initially I tried to DL the update on LTE. I cancelled it, went back, signed on to my WiFi and tried again and it flew through the download with no issues at all.

Problem seems to be just solved. I removed the sim card. Still didn't work. And then I restored it. After the reboot the progress bar was completed in 1 sec. It's now rebooting and updating
I'm pretty sure the sim card has nothing to deal with this issue. Obviously google servers issue.

Related

GPS Fix from Samsung?

I have one more week before my 30 days is up. I need to make a decision if I should keep my Captivate very soon. Do you think Samsung will be able to fix the GPS issue? Can it be fix by a firmware update? Is it a hardware problem? I don't want to live with this problem for the next 2 years.
The time it takes for Captivate to get a lock is one problem but the GPS accuracy is a bigger problem for me. I can be driving down the street and all of a sudden the arrow will jump to a neighboring street. Sometime I stop at a stoplight but the arrow continue on. Basically it's unusable.
Last night I used Glympse to share location from my wife's iPhone 4. The 2 phones were sitting side by side. For 15 minutes, the iPhone's location was steady while the Captivate location kept moving within a 500 yard area.
I've try every solution I could find and none of them would fix all the problems I have.
Im at the same page as you... i have two week from my 30 days. This phone is awsome.. the battery is good enough for me. But thw goa is trowing it off very badly... im forced to go to iphone 4 since i muat stay at att cuz of family plans... shame.. i love this phone and i will wait for an update till the very last date..
Sent from my SAMSUNG-SGH-I897 using XDA App
I had the same GPS problems as everyone when I first got my Captivate, I even tried the fixes by changing the server and enabling skyhook, etc. Then I flashed the JM2 ROM from the Development thread, and my GPS works great now! I always get a lock within 1-2 minutes on a cold start, and within 10-15 seconds on a warm start. The accuracy does jump around a bit, but it is usually within 15-20 feet.
Not to mention the ROM just flies, especially with the Lag fix.
Cheers
Brian
Brian_W said:
I had the same GPS problems as everyone when I first got my Captivate, I even tried the fixes by changing the server and enabling skyhook, etc. Then I flashed the JM2 ROM from the Development thread, and my GPS works great now! I always get a lock within 1-2 minutes on a cold start, and within 10-15 seconds on a warm start. The accuracy does jump around a bit, but it is usually within 15-20 feet.
Not to mention the ROM just flies, especially with the Lag fix.
Cheers
Brian
Click to expand...
Click to collapse
Do you have the message bug that does not allow gmail and texts to clear? That it wkly I always go back to stock.
Sent from my SAMSUNG-SGH-I897 using XDA App
Brian_W said:
I had the same GPS problems as everyone when I first got my Captivate, I even tried the fixes by changing the server and enabling skyhook, etc. Then I flashed the JM2 ROM from the Development thread, and my GPS works great now! I always get a lock within 1-2 minutes on a cold start, and within 10-15 seconds on a warm start. The accuracy does jump around a bit, but it is usually within 15-20 feet.
Not to mention the ROM just flies, especially with the Lag fix.
Cheers
Brian
Click to expand...
Click to collapse
Does your google navigation work with the flash rom? I can never get it off of the "searching for GPS",
madjsp said:
Do you have the message bug that does not allow gmail and texts to clear? That it wkly I always go back to stock.
Sent from my SAMSUNG-SGH-I897 using XDA App
Click to expand...
Click to collapse
I have seen it a few times, but mostly it does clear.
Cheers
Brian
thindery said:
Does your google navigation work with the flash rom? I can never get it off of the "searching for GPS",
Click to expand...
Click to collapse
Yeah I just tried it. It did take a bit longer than normal to acquire since I am at work and inside a 6 story building, but I just put it by the window and in about 2 minutes it acquired 4-5 sats, launched navigation and it said searching for GPS for about 9-10 seconds. I am VERY happy with the JM2 ROM with lag fix.
Cheers
Brian
Brian_W said:
Yeah I just tried it. It did take a bit longer than normal to acquire since I am at work and inside a 6 story building, but I just put it by the window and in about 2 minutes it acquired 4-5 sats, launched navigation and it said searching for GPS for about 9-10 seconds. I am VERY happy with the JM2 ROM with lag fix.
Cheers
Brian
Click to expand...
Click to collapse
Well you talked me into flashing this rom and seeing if it is any improvements. The GPS issue is the only thing holding me back on if I should keep this phone or not. I have a week to decide and hopefully this JM2 ROM does something. Was the ROM designed to help GPS problems?
thindery said:
Well you talked me into flashing this rom and seeing if it is any improvements. The GPS issue is the only thing holding me back on if I should keep this phone or not. I have a week to decide and hopefully this JM2 ROM does something. Was the ROM designed to help GPS problems?
Click to expand...
Click to collapse
I am in the same situation as you, I really love the phone but do not want it if they can not get the GPS working properly.
Looking forward to hearing your thoughts on flashing the ROM!
Brian_W said:
I have seen it a few times, but mostly it does clear.
Cheers
Brian
Click to expand...
Click to collapse
The only way I can get a text to clear is if I click each individual text that I receive. It stopped me from using the stock rom.

Three Times the Charm with Nexus S?

Hello everyone:
I don't set my expectations too high. I know that this is a new phone, and it is not without it's bugs, but it is an awesome phone and from reading others who were having issues, I wanted to get a Nexus S working right for me!
I purchased my first Nexus S at a local Best Buy.
Everything about the phone was fine, the battery life seemed good, it ran quickly, did not notice any lag or any other major problems. However, I did begin to notice the back-button being unresponsive, as many others have stated experiencing. From reading threads on XDA, the jury is still out on whether this is a software or hardware issue, but that some people were able to get a phone without the issue by returning it for a replacement.
So I did...
I exchanged for my second Nexus S at a local Best Buy.
This one was kind of odd. Took a little while the for the 'important system updates' notice to come up, so I had already synced with my gmail and had also manually updated google maps and a few other apps.
When I finally did install the system update and the phone booted, I got a systemcore process FC error off the bat. Not good news. Later on, all seemed well, but I noticed a lot of lag with using the GB keyboard (unresponsive at times), and also having difficulty with the end-call button to end a call in progress (again, unresponsive so I had to press it a bunch of times before it would respond). Also, the battery life did not seem to be nearly as good as the first Nexus S.
So... I turned it back to Best Buy, but they did not have another replacement. So I turned it in for a refund.
I called Best Buy toll-free number, told them about the trouble that I was having, and they waived the overnight shipping fee, took my order for a new Nexus S, and I got it via UPS the next day (just at the 24 hour mark)
With this phone, I booted the phone and chose skip to login/create a gmail account. Phone loaded up completely, and I was just signing into my gmail account when I got the 'important system updates' message.
I updated immediately. Everything went smoothly.
I have not noticed any problems so far. The phone runs smoothly. It had no FC upon first boot after the system update. The back button works as it should. I don't notice any lag with the keyboard. I pulled up engadget.com full site and did not notice any lag out of the norm, apart from it being slow to load as I'm working with the crappy Edge network here (who cares if there are 4G phones out when my area doesn't even have 3G yet and that is where I am mostly). I have also tested the ringtones. I moved some music to my SD Card. I downloaded/installed Ringdroid. I created a ringtone. I set the ringtone. I have rebooted my phone three times and my ringtone still works. I mounted and unmounted my SD card (even moved some files to it), and I still have my ringtone.
So, what was it? Was it three times the charm? Was it there was a bad batch at the local Best Buy? Was it that because of the volume of Best Buy over phone and online sales, you'll get a newer and better Nexus S going through that route? Was it because I installed the system update before doing anything else, including syncing my gmail? I'm not sure...
But I do know that I love this phone, and *knock on wood* it continues to work the way that it should, I'll be happy with it for a long time to come.
My advice for those who are experiencing the issues that I had with my first two Nexus S to try try again. I know it's disappointing that a customer would have to do that in the first place as it is time consuming and stressful, but in the end, there might be a happy ending with you and your Nexus S.
Glad everything is working out for ya. Luckily my first nexus s has been great from day one.
Sent from my Nexus S using Tapatalk
I have my second phone and it feels like the screen is less sensitive as on my first one. Unfortunately I cannot say if this is a problem with 2.3.1 because my first phone never got the 2.3.1 update and got stuck with 2.3. I have the feeling that 2.3 was much faster and less laggy than 2.3.1. I probably will return the phone again to see if this is a phone problem or if this was introduced with 2.3.1.
Does your front camera worK?
cyc1120 said:
Does your front camera worK?
Click to expand...
Click to collapse
Yours does not?
cyc1120 said:
Does your front camera worK?
Click to expand...
Click to collapse
Just took a picture... it works. But I haven't tried video calling with Tango yet
Sent from my Nexus S using XDA App
Camera works but weird thing is it does not allow zoom...it does work on tango though....
Sent from my Nexus S using XDA App
ankit.subs said:
Camera works but weird thing is it does not allow zoom...it does work on tango though....
Sent from my Nexus S using XDA App
Click to expand...
Click to collapse
There is no zoom yet for gingerbread stock camera app.
mr mystery said:
Yours does not?
Click to expand...
Click to collapse
it force closes if i use it in the default app.
it's just black if I use it in Tango.
I'm from Canada and bought the phone off someone from craigslist

Reboots still after OTA Update

This is for stock unrooted peeps.
Anyone that has had reboot problems on their thunderbolts, still experiencing them after updating?
Wife's tbolt starting rebooting a couple times a day about a week ago. Did the update friday night and has rebooted twice since then. Thinking it might be hardware related if others have had their reboots fixed.
Probably going to call verizon next time it does this to try and get a replacement.
I've had only one that I've noticed so far, but that makes it less than the 3-4 daily I noticed with the most recent leak prior (mr2.5 thingee)
No reboots for me since the update. Of course Verzion only claimed this OTA would reduce the number of reboots not do away with them. I hope for you that they don't try to pull then when you ask for a new unit.
Start over from scratch do an app backup...uninstall all apps restart phone try favorite app first give couple hours or a day. slowly put apps back on right down time and date each app installed .doing this is a p.i.t.a .....some apps dont play nicely with others ...plus you dont want a p.o.s.reman phone....anyways this might take a couple of days.....sometimes verizon wont shoot from the hip and just replace .. reason i say this for a while 1st thing they do is hard reset phone and start over ...more or less have to prove problem make sure everytime u call have them note the account....lets see 10 imagios 6 collasped buttons 4 bluetooth failures .....fun fun...nothings easy with verizon
Look at it this way you could be stuck with a really start over flashing firmware with a windows phone cause hard reset sucks [email protected]#$
Sent from my ADR6400L using XDA App
scottthreet32 said:
Start over from scratch do an app backup...uninstall all apps restart phone try favorite app first give couple hours or a day. slowly put apps back on right down time and date each app installed .doing this is a p.i.t.a .....some apps dont play nicely with others ...plus you dont want a p.o.s.reman phone....anyways this might take a couple of days.....sometimes verizon wont shoot from the hip and just replace .. reason i say this for a while 1st thing they do is hard reset phone and start over ...more or less have to prove problem make sure everytime u call have them note the account....lets see 10 imagios 6 collasped buttons 4 bluetooth failures .....fun fun...nothings easy with verizon
Look at it this way you could be stuck with a really start over flashing firmware with a windows phone cause hard reset sucks [email protected]#$
Sent from my ADR6400L using XDA App
Click to expand...
Click to collapse
she has no different apps than me and I don't have reboots. We'll give it a couple of days, start calling in and creating the history. New customer, I'm sure they would hate to lose us already...
jump ship and pay up the @#% to leave your stuck unless under 15 days then your stuck again because where you came from sucked plus to boot anywhere else is gonna what a deposit ....just because your phones not rebooting with same apps ...the phone is man made #$& happens the other phone might have hardware problems ok prove it...do what i said and track
Sent from my ADR6400L using XDA App
Had a few here, better but still angers me.
Sent from my ADR6400L using XDA Premium App
same story -- i'm still getting them occasionally but not as often. I was all excited about the update, but a few hours after it installed I was browsing the web and - bam - reboot. It's like a slap in the face. I've also been having a serious problem with my TB just discharging itself overnight... while plugged into the wall charger. I wake up and it has a completely dead battery which is a major PITA, doubly so because I use it as my alarm clock.
My TB has been up since the update on Friday. It used to reboot multiple times a day. Hope this lasts for me.
I'm stock and unrooted.
Sent from my ADR6400L using XDA App
nrfitchett4 said:
This is for stock unrooted peeps.
Anyone that has had reboot problems on their thunderbolts, still experiencing them after updating?
Wife's tbolt starting rebooting a couple times a day about a week ago. Did the update friday night and has rebooted twice since then. Thinking it might be hardware related if others have had their reboots fixed.
Probably going to call verizon next time it does this to try and get a replacement.
Click to expand...
Click to collapse
I have never had a reboot and I have been rooted since a week after owning the TBolt... I guess just lucky
Haven't had a reboot since memorial day weekend.
Never had a reboot before or after the update....I just bought my Tbolt two weeks ago, maybe they corrected the rebooting issues with the current hardware?? I mean if users are still rebooting after the update maybe its not software...
I've been really really lucky here I guess. I bought my Thunderbolt about a week after it came out and have had maybe 3-4 reboots since then. I have gone through a few roms/kernals/radios but never any issues. It must just be a hit/miss thing with hardware to be honest. Either that or the network, I'm in West Lafayette maybe our network is just far superior
The only gripe I have had is shutdowns, which IMO are more annoying because I can't just turn it back on, I have to pull the battery and wait a couple minutes before putting it back in and then waiting another minute before it responds to the power button to turn it back on again.
All in all I am happy with it compared to all others complaints on reboots. I would rather have a small number of reboots/shutdowns than a refurbished phone with possibly more issues.
I've been rebooting still like CRAZY. Before and after the update. I got on Verizon and received my phone on Thursday. It was rebooting over and over and over... I noticed it happened if I left wifi coverage at work or home. Even after the update, same thing! Rebooting over and over like no tomorrow.
I noticed that with LTE on it would loose connectivity all together until I manually rebooted. If I was on Edge or 3G it would stay up longer. I have since then turned off LTE and it has been fine, but still reboots every few hours.
kendive said:
I have never had a reboot and I have been rooted since a week after owning the TBolt... I guess just lucky
Click to expand...
Click to collapse
I have had 1 reboot after having mine for over a month or so now. Been rooted since day 1 and have changed radios multiple times along with ROMs/Kernels. I guess we are both lucky?
Never once had a reboot. Custom rom since day one though. Stock sucks.
On a helpful side though. Always best to do a hard reset after a update. I know its a pain but it is the best solution normally.
Sent from my Thunderbolt using XDA Premium App

Random reboots

Hi guys, I got my G920i from an ebay seller that everyone here has been talking about. The phone was in great condition and everything was fine with the phone for the first 24 hours. Ever since then , my phone has been constantly rebooting after a few hours on it's own. I have not installed any apps that I normally don't have on my other android device , the oneplus one. The G920I is not rooted or anything. The only app I can think of , that is different this time from the OPO , is the samsung push service update. I checked around and could not see anyone else who had recvd the Push service update and was facing the same issue.
Please help!
same
I have the same issue. I also bought the international version off of eBay. I didn't notice anything for about two days, but have now had the phone restart on me three times. All three times I was not actively using the phone and the screen was off.
One thing that I tried was to reinstall the Samsung push service update. That worked for 3 days as I didn't see any more reboots. And just 15 mins ago it happened again while the phone was in my pocket. Hope this gets fixed soon.
It has happened to me twice. I just disabled the auto update feature for my apps to see if that actually works. Will let you know if it worked after a couple of days.
I've had the phone since last tuesday and didnt notice any random reboots until this app updated and now i have 3-5 a day
aford89 said:
I've had the phone since last tuesday and didnt notice any random reboots until this app updated and now i have 3-5 a day
Click to expand...
Click to collapse
Which app did you update?
ecksreturns said:
Which app did you update?
Click to expand...
Click to collapse
the samsung push service or whatever it was called that was supposed to fix the battery everyone claimed
Can you check this topic: http://forum.xda-developers.com/galaxy-s6/help/nearby-wifi-portal-causes-constant-t3086743
Maybe it's the same issue and we can narrow down the problem.
Stolper said:
Can you check this topic: http://forum.xda-developers.com/galaxy-s6/help/nearby-wifi-portal-causes-constant-t3086743
Maybe it's the same issue and we can narrow down the problem.
Click to expand...
Click to collapse
Im only around open networks at work and it does the soft reboots around my house which is secured
My random reboots started shortly after the Samsung Push Services app was updated. I force stopped it, disabled it and uninstalled the update and I haven't had a reboot in a while.
My phone was rebooting several times every day before that.
Edit: The random reboots are back. This is very frustrating.
reflash the firmware fix the problem for me. No reboot since 24 hours. 5 to 6 reboots per day before. Hope it will continue.
I also have the same issue. It has happened 2 times for me, today and yesterday. I had the phone in my hand and suddenly I see the Samsung logo. Within 5 minutes it reboots 2-3 times. This sucks =(
I have the same problem, it only happens to me when I open Play Store or when I update something.
Edit: I have the F model.
I have had my 920i for almost a week, and I haven't had any random reboot at all. Everything works as supposed to.
AirSupply said:
I have had my 920i for almost a week, and I haven't had any random reboot at all. Everything works as supposed to.
Click to expand...
Click to collapse
I bought my 920i from Breed on Ebay. Everything has been great for the most part, but I do experience a random reboot at least once every few days. It just happened to me while sitting on my desk.
I am rooted, but I don't have any crazy customizations and I applied stock recovery after root. Only one app is frozen and it's that Samsung Security Agent process that was draining my battery. I also have it connected to a Gear S, but I'm pretty sure that's not the issue.
I wiped it twice yesterday and then set it up. It's definitely not a ROM/cache issue. I'll be interested to see if anyone figures out what this is. It could just be a bug that we'll have to deal with until the next update. Fortunately, the phone restarts super fast.
I also believe this is a software issue. I am not rooted and don't see myself doing that any time soon.
Which network are you using on your 920i? I am on AT&T network
AirSupply said:
I also believe this is a software issue. I am not rooted and don't see myself doing that any time soon.
Which network are you using on your 920i? I am on AT&T network
Click to expand...
Click to collapse
AT&T here, also.
I'm using the G920F with an european carrier, so I think that is a global problem.
It happened to me twice today. That's a first. The only thing that's different is that I have a Gear S connected full time.
Didn't Android 5.01 cause the phone to reboot after some time due to running out of available memory?
AirSupply said:
I have had my 920i for almost a week, and I haven't had any random reboot at all. Everything works as supposed to.
Click to expand...
Click to collapse
Same here, I have had the phone for a week and zero issues.
Sent from my SM-G920I using Tapatalk

Poor/Broken GPS performance

Hi,
The GPS on my Oneplus One appears to be very close to broken after the OTA update to 5.1. My phone is completely stock - ie not rooted, locked bootloader, the whole lot. Everything else on the device works beautifully.
I've searched around and it doesn't appear to be a very common problem with this phone.
The GPS worked flawlessly on 4.4 and I think on 5.0 (was only on 5.0 for a couple of days before the 5.1 OTA came through).
Using GPS test I can see 32 satellites, but it will very, very slowly fix to 7 or 8 and sometimes get a lock, mostly not.
Is this something anyone else is finding, or has a fix for?
I'm not against rooting and flashing another ROM, it just seems a little overkill when everything else works so well.
Thanks in advance for any help...
Did you tried GPS Fix from Playstore?
Sent from my A0001 using XDA Free mobile app
^^^ Yes, often resetting and downloading new AGPS data can fix this. I use GPS Status & Toolbox.
Thanks guys. "The GPS Fix" app sorted it out. I'm not sure what it actually does behind the scenes but I'm getting a solid lock instantly now.
Is this something I'm going to need to do periodically, or after a reboot to keep it working?
Cheers...
wendleburger said:
Is this something I'm going to need to do periodically, or after a reboot to keep it working?
Click to expand...
Click to collapse
I travel a lot internationally and only have to do it when I go to another region. Once I'm in a region for a while, I just leave it alone.
This is what I used http://ejvyas.blogspot.com/2015/10/one-plus-one-bacon-gps-fix.html
Did it work well long term?
I thought I'd fixed this with the apps mentioned earlier, but it's still pretty poor. 30 seconds plus to fix and then drops out constantly...
Same issue here.. It started after the last update..I travel for business and I use the phone to plan my route.. Last trip had great weather yet horrible drop off. Hasn't gotten any better since..

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