Unlocked But Locked Seriously Samsung ? - Galaxy S 4 General

Even though you buy an unlocked Samsung device, and you pay for it around 600 to 700 $ it seems that Samsung has decided out of the blue, that your device will still be locked to a specific region. So let’s say I buy my device from Europe and I travel to the States, my cell phone will not be able to work over there! This blatant lock down will affect the note series and the s Series produced from the end of July 2013.
This was the final straw for me, I’m anxiously waiting for the nexus 5 to arrive. Please share your thoughts .

It seems that is not exactly that ..
http://www.sammobile.com/2013/09/26...t-regarding-galaxy-note-3s-regional-sim-lock/

I just reread the link that you have provided , let me quote :
The Galaxy Note 3 might look like a great device on paper, but it was a disappointing revelation yesterday that Samsung’s latest phablet won’t work with SIM cards from operators outside the continent it was purchased in (for example, a Note 3 bought in Europe won’t work with SIM cards in the USA, or anywhere else for that matter). We’ve been wondering whether this is by hardware design or simply a software lock, and unfortunately, Samsung’s official statement doesn’t exactly clear things up.
Click to expand...
Click to collapse
I think that this article from samMobile clarifies the issue better :
http://www.sammobile.com/2013/09/27/samsungs-regional-sim-lock-the-stupidest-thing-ever/
Basically they are locking down an unlocked purchased phone to a specific region .

Definitely NOT buying another Samsung phone if they lock it. I travel and usually use local prepaid SIM cards. This is more restrictive than Apple and Samsung are turning into extreme a$$holes...

Holy Smoke Batman......Sammie have lost the plot!
http://forum.xda-developers.com/showthread.php?t=2457964
Nokia and Crackberry were both untouchable once, till they started believing their own PR releases.
Sent from Galaxy i9502

What a coincidence...
just immediately after this announcement, my wallet got locked.
Sad but true, as I travel a lot and as I do not want to waste my time to visit the Sammy's Service Center after each purchase, my wallet got a sticker on it:
this wallet is incompatible with the payment for any locked Samsung devices.:laugh:
Note for Samsung's management and decisions makers:
Such behavior like locking the unlocked phone with open OS on it has a name, it is called SCHIZOPHRENIA, and can be treated by qualified psychiatric personnel. Considering that you are the classic example, if you'd agree that the medicine students would learn on your case - you can be given the treatment free of charge

Hold on,I bought the sim free uk btu handset currently using three.co.uk network. Are you saying that I can't use it when I go on holiday to Canada in December?

Probably my S4 is my last Samsung Phone.
:laugh:
Edit:
This is good to hear, good purpose...
“In order to provide customers with the optimal mobile experience in each region including customer care services, Samsung has incorporated the ‘regional SIM lock’ feature into Galaxy Note 3 devices. The product is only compatible with a SIM-card issued from a mobile operator within the region identified on the sticker of the product package. When the device is activated with a SIM card issued from the other region, the device may be automatically locked until it is released at the dedicated service centre.
Once a device is activated normally, the regional SIM lock is automatically released. Users can enjoy the roaming service as usual and can use other region’s SIM card when travelling. The regional SIM lock has been applied to the Galaxy Note II and Galaxy S4 devices through a software update in selective markets. The regional SIM lock does NOT affect the device’s features and performance. Users can continue to enjoy all the advanced features of our products.”

Not sure which S4 handset you are referring to. I bought an unlocked sim-free S4 in Australia and have used it across several countries and different sim cards with no problems.

S4 is defiantly my last Samsung phone

Read the updated articles and statement from samsung guys.
Somehow it has a good purpose and it also somehow prevents samsung phones from depreciating faster because of the imported and not locally released phones

I hope this is not as bad as it sounds right now, cause if it is then Samsung is banned from my money, i already put up with a lot of samsung's "good" decisions, but locking down a 700$ phone so i cant use anywhere but here is just ****ing crazy
And they better don't dare recommend paying carrier Roaming
Sent from my GT-I9500 using Tapatalk 4

Ok After reading through various threads on xda , and through various sites I think I can resume this matter .
It all started with the following statement by Samsung source:
Some current Samsung products are now provided with a local SIM card lock. This means that devices purchased in the European Union, with SIM cards of mobile operators from Germany and from the European Union and the European Economic Area (the “European region”) work as usual.
Users of these Samsung devices can continue to use these together with their SIM card of a mobile operator from the European region via roaming service to appropriate roaming charges to their wireless service provider around the world. If purchased in the European Union and not yet been put into use to be activated for the first time abroad, users can unlock their device for the region free from local Samsung service partners.
The regional SIM card lock only affects the following Samsung models that are produced from the end of July 2013, and provided with a corresponding sticker:
Samsung GALAXY S III, II, GALAXY Note, GALAXY S4, S4 GALAXY mini and the GALAXY Note 3
Devices that have been delivered by Samsung and are in camps or even at retail are not affected.
Specifically, there is a functionality of the devices with SIM cards of mobile operators from the following countries:
Countries of the European Economic Area (EEA):
Austria, Belgium, Bulgaria, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Netherlands , Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, UK, Switzerland, Croatia
- Non-EU/EEA:
Albania, Andorra, Belarus, Bosnia and Herzegovina, Macedonia, Moldova, Monaco, Montenegro, San Marino, Serbia, Vatican City
Click to expand...
Click to collapse
Usually there is a sticker on the affected device specifying that it's locked
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After this vague statement about region lock there was a statement by Samsung Switzerland stating that you only need to activate the device by regional sim card and after that you can use it with any sim card what so ever. Later they backtracked this statement and a vague answer was given . Meanwhile Samsung Germany issued a statement that you can unlock this device at a qualified Samsung partner . source
The current state is that there was an official announcement by Samsung stating that as long as you insert a regional sim card in your phone first you will be able to use it with any carrier later on . source source
Once a device is unlocked it's going to stay unlocked whatever you do with it . If you insert a sim card from another region first the device may be automatically locked until it is released at the dedicated service center . There are some reports that people using regional sim cards first were still unable to unlock their device . source

So you have to first use the phone in the region you bought it.
Not that much of an issue, but it's a slippery slope that started with the knox/locked bootloader update. If they will lock the bootloader of a phone you already bought what's to stop them applying a sim lock by an update as well?

S4 is definitely going to be my last Samsung phone if Samsung do not get their act together. I paid enough to these bastards.
Samsung is saying, don't worry, we care about you and that's why we put this regional lock in your phone. You need to use a local SIM to get your phone unlocked and then you can use your phone abroad. And if your phone is still not unlock by itself, then you can go to Samsung support and get it unlocked for FREE.
Wow, what a relief. So I will have to go to Samsung support center to fix this issue which should never have been on my unlocked phone in first place. And what if Samsung support decline for some unknown reason. They usually try to blame customers to phone problems. Oh you are rooted and your binary counter is not official, too bad, now we cannot help you. And then I will have a $700 brick on my desk or better, a $700 small sized tablet for my kids so they can play angry birds.
I love you Samsung to make this easy for me. I will most probably get next Nexus.

marc_ecko28 said:
Read the updated articles and statement from samsung guys.
Somehow it has a good purpose and it also somehow prevents samsung phones from depreciating faster because of the imported and not locally released phones
Click to expand...
Click to collapse
I fully agree with your statement, but you missed some words... below is corrected version
Somehow it has a good purpose for Samsung and it also somehow prevents samsung phones from depreciating faster because of the imported and not locally released phones, what Samsung hopes to provide them higher benefits, better market control and is restricting the users freedom of choice on the world market..
The benefits for the users: ....eeee..... eeeee.....eeeee none, I think?

spamtrash said:
I fully agree with your statement, but you missed some words... below is corrected version
Somehow it has a good purpose for Samsung and it also somehow prevents samsung phones from depreciating faster because of the imported and not locally released phones, what Samsung hopes to provide them higher benefits, better market control and is restricting the users freedom of choice on the world market..
The benefits for the users: ....eeee..... eeeee.....eeeee none, I think?
Click to expand...
Click to collapse
I think the resale value will be beneficial to us users...
Just my cents, I hope it plays that way.
Sent from my GT-I9500 using xda app-developers app

marc_ecko28 said:
I think the resale value will be beneficial to us users...
Click to expand...
Click to collapse
in what aspect? That the users would be unable to buy cheaper item elsewhere? simplest example:
I live in UK, but I'm frequent traveler to Russia. My friend there asked me to bring him the Unit, which will be available in Russia later.
I cannot deliver him brand new item, as I have to unpack it, insert UK sim card, activate using my Google account etc.
GREAT benefit, really.
I think that Samsung could improve their "benefits for the users" even more, for example: linking the phone with the single Google account, to prevent the sale/purchase of used phones. how do you think? Using your way of thinking, it will be absolute user benefit, wouldn't it be?

While its not that bad based on Samsung's statement but from the note3 thread, putting in a local sim in a unlocked note 3 does not cancel the regional lock.
So someone screwed up somewhere.
And I prefer uk phones as the local Canadian units come with carrier branded crap ware.

This is still a slippery slope.
Where does some company come off telling me where I can use a product I bought. They might as well have put the 240/110 volt charger in the box depending on where you live so no-one should steal your phone if the voltage isn't compatable.
This is simply a cash grab by Samsung to be able to set the price in different countries.
Next will come different pricing for apps in the samsung store and you will need to buy only from there as any apps on the google play store, not being supported on the Samsung store, will not actually run on your Samsung device...
Way to piss off your customers....
Might as well change your name to Apple II now instead of trying to pull the wool over our eyes....

Related

U.S. Unlocked vs International Unlocked phone

Hello
I'm looking at replacing my S4 with an S7. My carrier in the US is AT&T and that won't be changing. I've been looking at different unlocked versions and can't find a solid representation of what the real world differences are. I know they have different processors. Some say a band is missing, but does that matter. I don't use android or samsung pay, but i know there is a difference here too. I found one comment about some kind of samsung 'coverage' plan, but what is that?
Best Buy has US unlocked phones for about $700. B&H Photo has an International phone for about $640. Its a lot of money either way. Is one phone really better or different than that other?
I am planning a trip through Canada and maybe to Europe. I assume either would take a SIM from those areas and I could avoid getting raped by international fees.
Here is a summary of question I can think of:
Does the US unlocked phone from BestBuy have a warranty or insurance or anything like that?
Can the US phone be rooted. I only do this to remove apps I don't use.
Is the hardware one vs the other really better or just different?
Does a dual SIM do anything useful?
Does a band being missing make a real world difference?
Is there a good comparison somewhere to that can decide on a phone to purchase?
It comes with a limited warranty as stated on their site:
"This device is not warrantied through the manufacturer. This device has a limited 1 year warranty provided by CCR Warranty. To obtain technical or warranty assistance, please contact CCR Warranty at 866-579-8436."
What I don't know is how useful/limited that warranty is. I'd like the HTC 10 but the unlocked S7 is my runner up, and the warranty issue is one of the major factors in my hesitation.
I do believe it can be rooted.
As far as I know, through research, the only major difference between the two is battery life.
Hello, I'll just go straight to the answers.
1. I'm going to assume that if you go through a carrier (att, t-mobile etc etc.) they will offer an insurance plan. You will have to go to third party insurance for the international version
2. As far I know, the US version does not have a root option yet. Because of the locked bootloader.
3. Hardware will depend on which version you choose. Both are very good.
4. Dual sim is as the name implies, you'll be able to use 2 separate sim cards with their respective #s. that's the only benefit really.
5. Missing radio bands is something you may have to do some research on depending your location.
6. I'm sure YouTube or some online site will have some reviews/comparison of both.
I just looked at the best buy website again and something is different. The S7 listed for $690 is definitely the international version and not the US version. When I looked last month I was positive that the phone was listed as a US phone ... huh
A little late
a little late to the thread but just wanted to share what I learned while researching the matter.
There is an US unlocked version of the S7 (g930u) and available through a few places (Best Buy, B&H, Ebay). It goes for $679.99 retail and I have not been able to find one that goes for less. Probably because it just came out end of June. The biggest benefit of it is that it has a bunch of bands and CDMA-compatible. Thus, you can get full connection with AT&T and TMobile. Downside is no wifi calling or VOLTE (as those seem to be locked by the carriers to their own phones).
The international versions (930f/930fd) are both available on Ebay/Swappa for about $500. Upside are that they have the Exnyos chip and no bloatware. You can also root and flash them with new ROM. Another thing is that you get updates earlier. I got Marshmallow on my s6 a month or so before AT&T released its update. Downsides are no Samsung Pay or WiFi Calling/VOLTE and the biggie...missing bands. I had a g920i and it was missing support for bands 29 and 30 on AT&T...this led to poor LTE and indoor reception at times. I would have to turn on/off the mobile data switch sometimes to get good connection.
Finally, we have carrier based versions, which loads you down with bloatware and has the Snapdragon chip. But, it does support all features of your carrier. Slower updates also an issue and lack of support of all bands internationally are additional drawbacks. Cost is also about $500.
Personally, I am going with an unlocked 930a. Bloatware sucks but I can delete or disable almost all of them. Snapdragon seems pretty powerful to me. Samsung Pay, Wifi Calling, and Band support are just too important for me. Note, make sure you ask the seller on Ebay/Swappa about whether the phone is unlocked.
Hope that helps.
I did a lot of research into this before buying my S7 but was kind of screwed since I'm on Verizon (CDMA)...
Since you're on AT&T you have more options.
There are two different processors in the two different models, Snapdragon 820 in the US CDMA capable and an Eyxnos in the International GSM ONLY phone.
After doing my research, I personally recommend the Eyxnos, which I couldn't get :/
If for nothing else, better battery life, by far. Do some research into the comparison between the two.
However! When buying from Best Buy be careful!
Last I checked, on their website, the black/onyx S7 was an unlocked US Snapdragon 820 phone.... while strangely enough the other two, gold and silver? were both unlocked US (actually international) Eyxnos phones.
Also, last I checked Samsung themselves only sell the CDMA snapdragon processor model to the US.
Unless Best Buy made a mistake listing the Eyxnos processor, it is the only way to get that model without buying an "internationally sourced" phone on ebay.
Just a few notes:
1) The G930u is fully compatible with all the US Carriers
2) VoLTE works on both T-Mobile and Verizon
3) Wi-Fi Calling works on T-Mobile and potentially Verizon (but I am not positive about Verizon).
The big downside to the G930u is that for whatever reason it is not receiving updates from Samsung when its branded siblings are.

Why dual-sim 955FD is getting cheaper than single-sim 955F?

Hi guys,
Here in Eastern Europe (and according to the recent AP article on eBay as well) dual-sim 955FD is cheaper than single-sim 955F.
Could someone explain why is it so? What problems may I have with custom ROMs and other flashables for 955FD? Some member explained here that CSCs are universal. Does it mean that main ROM part (not radio) is universal too and dual/single can be switched via some flag or so? In my opinion, dual-sim is more complicated technically (considering even extra cubic millimeters for the second sim, the hardware should be slightly 'compressed' comparing to 955F , not mentioning software complications ) .
The bottom line is... where is the catch (for modifications lover) ? Would/did you buy FD instead of F ?
Thanks
I bought the FD instead of the F as it was MUCH cheaper.
The box is either Korean or Chinese, I can't tell, but the device is exactly the same as a single sim variant. Both support microSD cards too
p0izn said:
Hi guys,
Here in Eastern Europe (and according to the recent AP article on eBay as well) dual-sim 955FD is cheaper than single-sim 955F.
Could someone explain why is it so? What problems may I have with custom ROMs and other flashables for 955FD? Some member explained here that CSCs are universal. Does it mean that main ROM part (not radio) is universal too and dual/single can be switched via some flag or so? In my opinion, dual-sim is more complicated technically (considering even extra cubic millimeters for the second sim, the hardware should be slightly 'compressed' comparing to 955F , not mentioning software complications ) .
The bottom line is... where is the catch (for modifications lover) ? Would/did you buy FD instead of F ?
Thanks
Click to expand...
Click to collapse
If i have to guess most double SIM models are from Korea and else where in Asia because officially they dont get sold in Europe and "america" . To make one function in europe you have to open the package enter a sim from the home country and use it for 5min. So you buy a open box from a unknown seller. This might push the price down. This is pure guessing.
@From0toHero, I wouldn't agree on necessity of homecountry sim - there is a lot of offers on eBay of factory-sealed, country-unlocked 955FDs (no mentions about specific activation flow, should work OOTB).
But after some investigation I would agree that low price tag comes from gray import and blurry warranty scheme (declared as "US return address, foreign manufacturer warranty" ).
Though I've never bought officially imported and certified devices because in my country it automatically means cosmic price =)
As for ROMs compatibility , currently all ROMs are stock-based and F/FD compatible, but I'm interested in possible AOSP developments.
p0izn said:
@From0toHero, I wouldn't agree on necessity of homecountry sim - there is a lot of offers on eBay of factory-sealed, country-unlocked 955FDs (no mentions about specific activation flow, should work OOTB).
But after some investigation I would agree that low price tag comes from gray import and blurry warranty scheme (declared as "US return address, foreign manufacturer warranty" ).
Though I've never bought officially imported and certified devices because in my country it automatically means cosmic price =)
As for ROMs compatibility , currently all ROMs are stock-based and F/FD compatible, but I'm interested in possible AOSP developments.
Click to expand...
Click to collapse
Where are you from mate?
From Belarus.
Btw, appears that FD is officially here: the only retailer sells it for $1030.
I got et the distinct feeeling the s8 dual sim is much more widely released than previous samsung dual sim phones. mine is the Ltin American version i bought locally in the caribbean and it comes with officla Samsung warranty in-country. Previously, I had bought the s7 Edge from Amazon, it came with "international waranty", which actually meant NO international warranty, when i cracked the screen, i had to have the phone sent back to egypt (which is where the Amazon seller had sourced the phone from), local Samsung service refused to repair the phone even though i wasnt (and couldnt, as it was accidental damage by way of clumsy fingers)) asking for in-warranty repair but was going tonpay the full repaur price.
Not sure why these are cheaper - at 1030, there is nothing cheap about these. The 64gb s8 plus I got in Trinidad cost 910 US$ - thats the cheapest I could find in-country.
Note 7 FD or dualism were also cheaper. I have purchased both and only use one sim lol. Both worked perfectly.
Sent from my S8+Rooted
RizSher said:
I got et the distinct feeeling the s8 dual sim is much more widely released than previous samsung dual sim phones. mine is the Ltin American version i bought locally in the caribbean and it comes with officla Samsung warranty in-country. Previously, I had bought the s7 Edge from Amazon, it came with "international waranty", which actually meant NO international warranty, when i cracked the screen, i had to have the phone sent back to egypt (which is where the Amazon seller had sourced the phone from), local Samsung service refused to repair the phone even though i wasnt (and couldnt, as it was accidental damage by way of clumsy fingers)) asking for in-warranty repair but was going tonpay the full repaur price.
Not sure why these are cheaper - at 1030, there is nothing cheap about these. The 64gb s8 plus I got in Trinidad cost 910 US$ - thats the cheapest I could find in-country.
Click to expand...
Click to collapse
Here in Switzerland i saw the 8+ 64gb singel sim for 749.- swiss. Thats around 780 Dollars.
p0izn said:
@From0toHero, I wouldn't agree on necessity of homecountry sim - there is a lot of offers on eBay of factory-sealed, country-unlocked 955FDs (no mentions about specific activation flow, should work OOTB).
But after some investigation I would agree that low price tag comes from gray import and blurry warranty scheme (declared as "US return address, foreign manufacturer warranty" ).
Though I've never bought officially imported and certified devices because in my country it automatically means cosmic price =)
As for ROMs compatibility , currently all ROMs are stock-based and F/FD compatible, but I'm interested in possible AOSP developments.
Click to expand...
Click to collapse
I purchased a 955FD in Kuwait city last December. Having an issue with No wifi calling in the USA, so can I flash the Deutsche Telekom software version for dual sim card and get wifi calling, and if so would it work on t mobile USA? Also would i change the csc at the same time?
Help

My Samsung Galaxy S8+ is showing Korean content on an Australian version

I bought this phone from **** Smith which is an online shop that has been bought out by Kogan a year ago and although the store is in Australia, the phone seems to be imported from Korea. When I turn on the phone I get a Korean Telecom logo on boot along with the Samsung logo. I knew that wasnt normal for a phone that was bought from an Australian store but I let it slide, however, when I go into Bixby, I get Korean content from the Korean YouTube and I also get other Korean information. I hate having Korean content showing on my phone, is there any way to change it? Also, whenever I click on the weather app and just tap on the weather for the week, it takes me to a website which is a Korean weather website.
notsteven said:
I bought this phone from **** Smith which is an online shop that has been bought out by Kogan a year ago and although the store is in Australia, the phone seems to be imported from Korea. When I turn on the phone I get a Korean Telecom logo on boot along with the Samsung logo. I knew that wasnt normal for a phone that was bought from an Australian store but I let it slide, however, when I go into Bixby, I get Korean content from the Korean YouTube and I also get other Korean information. I hate having Korean content showing on my phone, is there any way to change it? Also, whenever I click on the weather app and just tap on the weather for the week, it takes me to a website which is a Korean weather website.
Click to expand...
Click to collapse
You should have bought a genuine AUSTRALIAN S8+
henklbr said:
You should have bought a genuine AUSTRALIAN S8+
Click to expand...
Click to collapse
No ****, wanna tell me anything else I dont know? ""
Install australian android via odin.
+1 for NeedleGames' reply - just download the Australian version of the sm-g955f software and flash via odin. The hardware is exactly the same.
Just remember though, you'll need to go back to **** Smith/Kogan if you ever need to use your warranty...
Samsung don't honor warranty repairs for grey imports....
notsteven said:
No ****, wanna tell me anything else I dont know? ""
Click to expand...
Click to collapse
No need to get aggressive with him, he had a point. You should've known what you were getting into when you bought it.
If you say it has a Korean Telecom logo when you boot it up, it's the SM-G955N variant, only launched in South Korea, specifically for their carriers. No way to remove the bloat without rooting the phone.
There's a separate discussion thread for the Korean S8+: https://forum.xda-developers.com/galaxy-s8+/how-to/sm-g955n-samsung-galaxy-s8-korean-128gb-t3612058
NeedleGames said:
Install australian android via odin.
Click to expand...
Click to collapse
It's not that simple.
lwid said:
+1 for NeedleGames' reply - just download the Australian version of the sm-g955f software and flash via odin. The hardware is exactly the same.
Click to expand...
Click to collapse
Same hardware doesn't mean Odin or the phone is gonna accept the file for a G955F.
People really need to read up before they give out suggestions.
Is anyone able to help me out with using Odin to change my phone? Obviously Im a beginner with very little knowledge on this kind of stuff
notsteven said:
Is anyone able to help me out with using Odin to change my phone? Obviously Im a beginner with very little knowledge on this kind of stuff
Click to expand...
Click to collapse
You can't change anything.
Read the thread I linked, you'll have to root your phone and get rid of all the carrier bloatware.
**** Smith aka Kogan
notsteven said:
I bought this phone from **** Smith which is an online shop that has been bought out by Kogan a year ago and although the store is in Australia, the phone seems to be imported from Korea. When I turn on the phone I get a Korean Telecom logo on boot along with the Samsung logo. I knew that wasnt normal for a phone that was bought from an Australian store but I let it slide, however, when I go into Bixby, I get Korean content from the Korean YouTube and I also get other Korean information. I hate having Korean content showing on my phone,
Click to expand...
Click to collapse
I had a similar experience to you, whilst comparison shopping on line I was given no cause to believe that the phone on offer by **** Smith Electronics was any different to that on offer by the other Iconic Australian suppliers such as JB HiFi, Harvey Norman or The Good Guys. My assumption was that the product was cheaper simply because **** Smith Electronics no longer has stores or staff to maintain. I never even heard of "grey imports".
So whilst I take the point made by Murtaza02 that we "should have known what we were getting into", its not unless you scroll down past the "also bought with this product" section and into the product description that you are alerted to the fact that this is a "direct import international version" (whatever that means to the non-suspecting consumer). And even if you do investigate further, the website states:-
"You may notice minor differences when compared with models purchased locally, however, all international models are supplied with an Australian compliant generic charger and are suited for use in Australia."
"Minor differences" ? The differences are significant enough to prompt savvy shoppers who deliberately purchase grey imports for the substantial savings that they can offer to turn around and go to a lot of trouble "flashing" the phone so that it "works like the Australian versions of the phone"
I regret my purchase with **** Smith Electronics AKA Kogan. And whilst I assume some responsibility for not having investigated the origin of the phone further before my purchase, even in retrospect, I feel I was never given any cause to do so.
In fact it seems to me that the whole DSE website is nothing more than a front for the Hong Kong based drop shipping company and the purchase procedure deliberately engineered so as to not raise suspicion in the mind of the consumer that the phone is anything other than a genuine Australian version.
On my further research, the $999 price point avoids alerting the consumer that this is an imported model by not attracting GST, and the "limit 1 per customer" in retrospect is a further prevention of the consumer being alerted to GST obligations and therefore the fact that the phone is a "grey import". DSE advertise "Don't pay $1345" (for the same phone is implied here). And they say shipping is "ex stock" and "1-2 days".
I really feel in the case where an Australian Iconic Business such as **** Smith Electronics is offering a phone for purchase within Australia that they need to make it clear to consumers from the onset and within the front matter that this is a "grey import" and differs from the "Australian" version so that consumers can make an informed decision and are not duped or fooled or led to believe otherwise.

Question HK import in the UK

Hi guys,
I want to get the HK version of this phone (because general consensus seems to be the Snapdragon is better than Samsung's processor that comes in all the EU models) and I want to have a solid idea of what potential ramifications there are from doing this.
From what I gather, the HK model is SM-S9080.
I'm pretty clear on the ramifications from the actual importing of the device, such as loss of Samsung's warranty and things like that. What I'm struggling with is the technical aspects of it.
I've done some Google-fu to the best of my ability, but I must admit I'm a little overwhelmed by all the technical jargon, numbers, codes, etc that seem to be involved. Hopefully you can help me understand better...
I know that both Samsung Pay and Samsung Member Benefits will not work in the UK, however this does not bother me as I have no intentions of using those anyway.
The network provider I use in the UK is EE and, from what I can tell, the HK model supports all the necessary bands including 5G (source here: https://www.kimovil.com/en/frequency-checker/GB/samsung-galaxy-s22-ultra ). However, I have heard that 5G could be arbitrarily deactivated in the UK by the software or hardware in the phone or something like that due to the model differences. Is this true?
Will there be any weird branding issues that can't be easily removed? By this I mean is it going to have weird chinese branding that can't be removed without flashing/rooting/etc (I'd personally prefer not to do any of that stuff). Could I just change the language to English and have it be visually indistinguishable from a 'native' UK model?
Will Google Play be affected? I don't know if there are any china-related politics that would impact my ability to use Google's services. Sorry if that is a stupid question.
What is a CsC and will it matter regarding the function of the phone? I've seen this term being used a lot while googling but I have no idea what it means or how exactly it affects the use of the phone.
How would updates work? Would there be any issues on that front?
Is there anything else I need to consider from a technical point of view that I have missed?
Hopefully these aren't stupid questions. Thank you in advance.
arstulex said:
Hi guys,
I want to get the HK version of this phone (because general consensus seems to be the Snapdragon is better than Samsung's processor that comes in all the EU models) and I want to have a solid idea of what potential ramifications there are from doing this.
From what I gather, the HK model is SM-S9080.
I'm pretty clear on the ramifications from the actual importing of the device, such as loss of Samsung's warranty and things like that. What I'm struggling with is the technical aspects of it.
I've done some Google-fu to the best of my ability, but I must admit I'm a little overwhelmed by all the technical jargon, numbers, codes, etc that seem to be involved. Hopefully you can help me understand better...
I know that both Samsung Pay and Samsung Member Benefits will not work in the UK, however this does not bother me as I have no intentions of using those anyway.
The network provider I use in the UK is EE and, from what I can tell, the HK model supports all the necessary bands including 5G (source here: https://www.kimovil.com/en/frequency-checker/GB/samsung-galaxy-s22-ultra ). However, I have heard that 5G could be arbitrarily deactivated in the UK by the software or hardware in the phone or something like that due to the model differences. Is this true?
Will there be any weird branding issues that can't be easily removed? By this I mean is it going to have weird chinese branding that can't be removed without flashing/rooting/etc (I'd personally prefer not to do any of that stuff). Could I just change the language to English and have it be visually indistinguishable from a 'native' UK model?
Will Google Play be affected? I don't know if there are any china-related politics that would impact my ability to use Google's services. Sorry if that is a stupid question.
What is a CsC and will it matter regarding the function of the phone? I've seen this term being used a lot while googling but I have no idea what it means or how exactly it affects the use of the phone.
How would updates work? Would there be any issues on that front?
Is there anything else I need to consider from a technical point of view that I have missed?
Hopefully these aren't stupid questions. Thank you in advance.
Click to expand...
Click to collapse
the csc is the carrier aspect of the phone , ie what bands of each type of network connections are used,and country specific bloatware , the csc is also what carrires the software restrictions based on the laws of the country it is coded for. you would get hongkong specific updates with a csc from that region as far as i can sumise, you may even need to use a hongkong routed vpn to receive them, but again thats a guess
Hi, I've got a 12GB/512GB S9080 on the TGY CSC here in the UK. I'm on O2UK but my 5G works fine. I have no weird carrier branding and I don't get any Chinese characters anywhere. I use Google Pay just fine (never used Samsung Pay on any of my devices)
No issues on updates, in fact I got the latest May update on the 28th of April.
I got this phone through techinthebasket and paid over £300 less than the equivalent Exynos version direct from Samsung.
If you have any questions regarding the device just ask
p.dixon0 said:
Hi, I've got a 12GB/512GB S9080 on the TGY CSC here in the UK. I'm on O2UK but my 5G works fine. I have no weird carrier branding and I don't get any Chinese characters anywhere. I use Google Pay just fine (never used Samsung Pay on any of my devices)
No issues on updates, in fact I got the latest May update on the 28th of April.
I got this phone through techinthebasket and paid over £300 less than the equivalent Exynos version direct from Samsung.
If you have any questions regarding the device just ask
Click to expand...
Click to collapse
This is exactly what I was hoping for. Thanks mate.
Funnily enough that's the website I was looking at getting mine from too. I did email them to ask where they source their models from because I've read elsewhere that TGY is ideal for UK use but they haven't got back to me yet (weekend of course). Glad to hear they are selling TGY.
Only question I have would be about techinthebasket themselves. Roughly how long did it take to arrive and did it arrive sealed?
Hi mate, yeah I've used techinthebasket a few times now (I've bought a Note8 and a Surface Pro 4 from them previously) and it does take a little while for the items to arrive, even paying for expedited it still took 5 working days. All items were factory sealed too.
If it helps, I traded the Note8 for the Note9 directly to Samsung when the Note9 came out and I got the full £400 at the time. The SP4 developed the prolific screen shake fault after about a year and Microsoft replaced it free of charge.
p.dixon0 said:
All items were factory sealed too.
Click to expand...
Click to collapse
Is this possible? I thought Samsung region-locks their phones until a call is made with a SIM from the 'home' region.
Don't these importers have to open up the box to do this so that you can actually use a UK SIM in it when it gets to you?
p.dixon0 said:
Hi, I've got a 12GB/512GB S9080 on the TGY CSC here in the UK. I'm on O2UK but my 5G works fine. I have no weird carrier branding and I don't get any Chinese characters anywhere. I use Google Pay just fine (never used Samsung Pay on any of my devices)
No issues on updates, in fact I got the latest May update on the 28th of April.
I got this phone through techinthebasket and paid over £300 less than the equivalent Exynos version direct from Samsung.
If you have any questions regarding the device just ask
Click to expand...
Click to collapse
You're my savior. Thank you a lot!
Buying it today
arstulex said:
Is this possible? I thought Samsung region-locks their phones until a call is made with a SIM from the 'home' region.
Don't these importers have to open up the box to do this so that you can actually use a UK SIM in it when it gets to you?
Click to expand...
Click to collapse
I'm not sure to be totally honest. Both my Note8 and S22U came sealed with what looked like the same seals my Note9 came with directly from Samsung. Maybe techinthebasket open and reseal? Whatever they do or don't do the phone works as expected and didn't show any signs of being opened.
When I first started both phones (without a SIM) they were both in Chinese. When I put my UK SIM in they behave as expected.
The good thing with techinthebasket is that you can only pay with PayPal - as such, if you have any issues you're covered.
p.dixon0 said:
I'm not sure to be totally honest. Both my Note8 and S22U came sealed with what looked like the same seals my Note9 came with directly from Samsung. Maybe techinthebasket open and reseal? Whatever they do or don't do the phone works as expected and didn't show any signs of being opened.
When I first started both phones (without a SIM) they were both in Chinese. When I put my UK SIM in they behave as expected.
The good thing with techinthebasket is that you can only pay with PayPal - as such, if you have any issues you're covered.
Click to expand...
Click to collapse
They gotta do what they gotta do, and if that means I get a Snapdragon phone for significantly less than a local Exynos then who am I to complain? Lol.
I just didn't know if they had found some way to circumvent region-locking without opening the box.
Exactly, as I say it's over £300 less for what is technically a better device
p.dixon0 said:
Exactly, as I say it's over £300 less for what is technically a better device
Click to expand...
Click to collapse
Too bad that they deliver only in France,UK, Germany and not the rest of Europe...I would instantly sell my S22 Ultra if I have the occasion to buy a Snap S22 Ultra. Also, a big minus: you can't use eSIM which it's a really nice feature.
robi101012981 said:
Too bad that they deliver only in France,UK, Germany and not the rest of Europe...I would instantly sell my S22 Ultra if I have the occasion to buy a Snap S22 Ultra. Also, a big minus: you can't use eSIM which it's a really nice feature.
Click to expand...
Click to collapse
There are plenty of websites out there that deal in grey imports. Unless I'm missing something there are probably sites that do deliver to your country.
I don't know if I'd call lack of eSIM a big minus though. Once I put my SIM card in a phone I pretty much just forget it exists until I buy a new phone. Do people really swap out their SIMs that often that an eSIM really matters?
arstulex said:
There are plenty of websites out there that deal in grey imports. Unless I'm missing something there are probably sites that do deliver to your country.
I don't know if I'd call lack of eSIM a big minus though. Once I put my SIM card in a phone I pretty much just forget it exists until I buy a new phone. Do people really swap out their SIMs that often that an eSIM really matters?
Click to expand...
Click to collapse
If you're travelling in a country that doesn't support Roaming, then yeah, it's a good feature
The S9080 is dual SIM so you can still use a local SIM as well if you're traveling...
p.dixon0 said:
The S9080 is dual SIM so you can still use a local SIM as well if you're traveling...
Click to expand...
Click to collapse
It's easy to say this, but I do prefer esims since I can purchase them online and I don't need to lose time in stores to purchase it.
I'm sure a saving of over £300 would offset the minor inconvenience. Personally, I have a tariff that gives me free roaming in Europe and the USA amongst others so it's a non-issue for me
p.dixon0 said:
Hi, I've got a 12GB/512GB S9080 on the TGY CSC here in the UK. I'm on O2UK but my 5G works fine. I have no weird carrier branding and I don't get any Chinese characters anywhere. I use Google Pay just fine (never used Samsung Pay on any of my devices)
No issues on updates, in fact I got the latest May update on the 28th of April.
I got this phone through techinthebasket and paid over £300 less than the equivalent Exynos version direct from Samsung.
If you have any questions regarding the device just ask
Click to expand...
Click to collapse
First time reading 5G working on the SM-9080 outside of Hong Kong. What speeds are you registering?
p.dixon0 said:
I'm sure a saving of over £300 would offset the minor inconvenience. Personally, I have a tariff that gives me free roaming in Europe and the USA amongst others so it's a non-issue for me
Click to expand...
Click to collapse
Yeah, I would save, but I would also throw money since no warranty it's provided to me
Also Widevine L3, so yeah, a big trade-in for some of us...I'll wait for the Honor Magic 4 Pro and get that device since it's superior.
About the same download speed as 4G+ for me, the upload speed is double though.
As a side note. This it's on O2UK in the North East of England in my house, where O2UK say there is poor 5G coverage.
robi101012981 said:
Yeah, I would save, but I would also throw money since no warranty it's provided to me
Also Widevine L3, so yeah, a big trade-in for some of us...I'll wait for the Honor Magic 4 Pro and get that device since it's superior.
Click to expand...
Click to collapse
There's a year warranty provided by techinthebasket.
All my streaming services work as expected so not bothered about Widevine.
I'll continue to enjoy my phone while you think of another put down and wait for your superior device.

Question Samsung Wallet related to the version of the fw/rom?

Hi folks.
Last year I've got robbed in California when I was traveling with my cousin, and decided to buy one S22 Ultra, once I like so much the Samsumg Wallet app and service.
The service is working alright, however, I can not access the "Rewards Program" from Brazil.
Since I got back home in Brazil, I restored the mobile to the factory details, nothing new.
After that, realized that in "country and region" tab the country "United States" was sticky, could not change manually to Brazil.
Thinking that changing the country might solve the trouble, I contacted Samsung US, did the whole procedure they asked me (including an explicit declaration) and changed the country to Brazil. Later, restored again my phone to factory details.
Now I see that nothing changes the Samsung Wallet Rewards Programs, it keeps appearing announcements of macys and other brands in US, nothing alike brazilian program, and I actually would like to use it, like I got used to use in my last galaxy (the phone robbed was a xiaomi, had to use google pay instead of samsumg pay), one thing that inarguably made me to get back to samsung.
SHOULD I CHANGE THE FIRMWARE? I completely depleted my support with samsung.com (Brazil and US), they can not help me, they say once my phone is bought in US, it's gonna be alwase US.
Got informations about following model versions of fw: "SC-52CSCG14", "SM-S9080", "SM-S908B", "SM-S908E", "SM-S908N", "SM-S908U", "SM-S908U1" and "SM-S908W".
My phone is "SM-S908U1", but I couldnt find any brazilian firmware of SM-S908U1.
I have found ONLY the SM-S908E in brazilian version, question: IS IT GONNA WORK ON MY PHONE?
Second question: IS IT GONNA SOLVE MY PROBLEM OF SAMSUNG WALLET (appearing our Brazilian Rewards Programs [instead of americans])?
Thank you very much.

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