Hi Everyone,
OK, I am completely new to using tablets and android (and XDA! ) but I recently bought an Android tablet and although I put AV s/w on it I seem to have caught a bug. The problem is that, apparently, my settings app is now malware and it seems the only option to resolve it is to uninstall my settings application. Understandably I don;t want to forge ahead and do this because then I cannot manage my device. Anyone got any suggestions or can point me somewhere that could help? I have trawled the internet for an answer but haven't found anywhere reporting the same thing, so far. I am flummoxed and getting very frustrated. Also, any recommendations for malware prevention apps? Ta.
Thanks for taking time to read this. Sorry if it's in the wrong place!
You do know you should provide more details like which phone, which firmware, what antivirus app, etc.
But the simplest answer you would get is to stop using antivirus apps. Because most of them are hoaxes or give false results. There is nothing wrong with your settings app. I suggest you uninstall the AV app first.
immortalneo said:
You do know you should provide more details like which phone, which firmware, what antivirus app, etc.
But the simplest answer you would get is to stop using antivirus apps. Because most of them are hoaxes or give false results. There is nothing wrong with your settings app. I suggest you uninstall the AV app first.
Click to expand...
Click to collapse
It's not a phone, it's just a no-mark tablet (Tabtronics, if that makes any difference).
Seeing as the last several days (maybe a week now) it has had serious performance issues -- crashing, rebooting itself without my initiating it, not turning on for long periods, notification messeges telling me apps don't work when I have never tried to use them -- I'd say this is not a false result. And the AV (Avast) is the same brand I've been using on my desktop for years and has always been fiine, and I've had no problems with it until the last week.
Seems odd that the assumption here is that there isn't a problem, when there are a shed load of articles online stating how vulnerable Android is to malware. Unfortunately I can't find any that tell you where to go/ what to do in order to get rid of the bug. :crying:
Anyway, thanks for the reply.
BlankScreen said:
It's not a phone, it's just a no-mark tablet (Tabtronics, if that makes any difference).
Seeing as the last several days (maybe a week now) it has had serious performance issues -- crashing, rebooting itself without my initiating it, not turning on for long periods, notification messeges telling me apps don't work when I have never tried to use them -- I'd say this is not a false result. And the AV (Avast) is the same brand I've been using on my desktop for years and has always been fiine, and I've had no problems with it until the last week.
Seems odd that the assumption here is that there isn't a problem, when there are a shed load of articles online stating how vulnerable Android is to malware. Unfortunately I can't find any that tell you where to go/ what to do in order to get rid of the bug. :crying:
Anyway, thanks for the reply.
Click to expand...
Click to collapse
Here's a good discussion that might interest you:
http://forum.xda-developers.com/showthread.php?t=2186782
As for the issues you have, I would attribute it to either a rogue app or low memory. Try uninstalling any apps you recently installed. Also, try clearing app caches, freeing memory etc. See if that helps.
Related
Since upgrading to lollipop I'd noticed a couple of small niggles with me Galaxy S5. As I've not had to rebuild my phone since purchasing it, I decided a factory reset wouldn't do any harm. Since resetting, Google play services keeps waking my GPS and searching for my location, this happens every few minutes unless I turn the GPS off. I've got all the usual Google stalking features turned off (Google now, location history, location reporting) but I've still got the same issue. I've even reset again and unticked the box to restore my user data... But still Google want to know where I am.
Any ideas how to resolve this one? It's a pain if I have to keep turning my GPS off when I'm not using it, especially when I had no issue prior to factory resetting.
clattewell said:
Since upgrading to lollipop I'd noticed a couple of small niggles with me Galaxy S5. As I've not had to rebuild my phone since purchasing it, I decided a factory reset wouldn't do any harm. Since resetting, Google play services keeps waking my GPS and searching for my location, this happens every few minutes unless I turn the GPS off. I've got all the usual Google stalking features turned off (Google now, location history, location reporting) but I've still got the same issue. I've even reset again and unticked the box to restore my user data... But still Google want to know where I am.
Any ideas how to resolve this one? It's a pain if I have to keep turning my GPS off when I'm not using it, especially when I had no issue prior to factory resetting.
Click to expand...
Click to collapse
It's more likely one or several of the myriad of apps/services on your phone. Do you have a weather app on your phone? Well, how's it going to know how the weather is, if it doesn't know where you are? Facebook by default wants to know where you are so when you post or send a message, it tells everybody where you are. Even apps like music streamers want to know where you are so they can tell you where you were when you heard something. Lots of apps that you wouldn't expect to use GPS in fact do. The vast majority of this data collection is completely innocuous and harmless, but you always have the option to disallow it. Or not use the app(s) as well; remember, it was you that granted the app GPS permissions when you installed it.
Planterz said:
It's more likely one or several of the myriad of apps/services on your phone. Do you have a weather app on your phone? Well, how's it going to know how the weather is, if it doesn't know where you are? Facebook by default wants to know where you are so when you post or send a message, it tells everybody where you are. Even apps like music streamers want to know where you are so they can tell you where you were when you heard something. Lots of apps that you wouldn't expect to use GPS in fact do. The vast majority of this data collection is completely innocuous and harmless, but you always have the option to disallow it. Or not use the app(s) as well; remember, it was you that granted the app GPS permissions when you installed it.
Click to expand...
Click to collapse
Thanks for your suggestion, I don't think it is another app though. Prior to resetting my phone the 2nd and 3rd time I uninstalled any suspect apps one by one to see which one was the culprit. In the end I just went through the entire apps list and uninstalled/disabled everything I could, it made the phone really unstable and practically unusable but still didn't stop Google Play Services using my GPS every few minutes.
Any other ideas?
clattewell said:
Thanks for your suggestion, I don't think it is another app though. Prior to resetting my phone the 2nd and 3rd time I uninstalled any suspect apps one by one to see which one was the culprit. In the end I just went through the entire apps list and uninstalled/disabled everything I could, it made the phone really unstable and practically unusable but still didn't stop Google Play Services using my GPS every few minutes.
Any other ideas?
Click to expand...
Click to collapse
Try this:
http://androidforums.com/threads/is-there-an-app-to-track-which-app-uses-gps.732746/
how about "Android Device Manager " .. is that disabled?
There are a lot of guides about how to fix this. It isn't always the same service that is an issue...but you can try and disable some of the ones that are known to be problematic. For example see post #3 in this thread: http://forum.xda-developers.com/showthread.php?t=2785128
Sent from my Nexus 5 using XDA Premium 4 mobile app
Hi everyone,
At a bit of a loss here. My gf has a nexus 5 running android 6 and she keeps getting loud adverts playing when her phone is sleeping.
It is intermittent, no set pattern and as soon as the power button is pressed there is no trace of anything.
I have googled excessively and can find no one else who has experienced it.
I have removed lots of her apps that could be suspect but today it happened and I heard it with my own ears. They appear to be targeted ads as it played an audio ad for a national car chip repair service.
Any help or advice welcomed.
Thinking of doing a factory reset of the phone.....
hawkyhawk1404 said:
Hi everyone,
At a bit of a loss here. My gf has a nexus 5 running android 6 and she keeps getting loud adverts playing when her phone is sleeping.
It is intermittent, no set pattern and as soon as the power button is pressed there is no trace of anything.
I have googled excessively and can find no one else who has experienced it.
I have removed lots of her apps that could be suspect but today it happened and I heard it with my own ears. They appear to be targeted ads as it played an audio ad for a national car chip repair service.
Any help or advice welcomed.
Thinking of doing a factory reset of the phone.....
Click to expand...
Click to collapse
One way to find out which app is causing this is to go to Settings->Apps->Running and see what all apps are listed here.
Try looking uninstalling the user apps listed here one by one and check if the problem is fixed.
Normally it has to be a Game app or sth. like that.
Cheers.
dagger said:
One way to find out which app is causing this is to go to Settings->Apps->Running and see what all apps are listed here.
Try looking uninstalling the user apps listed here one by one and check if the problem is fixed.
Normally it has to be a Game app or sth. like that.
Cheers.
Click to expand...
Click to collapse
I tried doing that, and nothing obvious was running. The only thing it claimed was running was Android Web View - which would make sense, the ads are probably javascript and HTML5 audio elements., but I could not see what was invoking the web view to open.
I did run a malware scan using malwarebytes for andorid and it ALWAYS crashed when scanning chrome, even after I cleared the chrome cache and data. Which made me suspect chrome was infact infected.
On a more depressing note, I did end up factory reseting the phone, and did a clean install, and installed her "vital" apps (to make sure it did not restore a "bad" application) and my gf has just alerted me to the fact it has begun speaking to her again! Arrghh.
I would of thought a factory reset would have removed all traces of this thing.
Would it be worth doing (the rather drastic) full factory reset, using the google provided factory images and ADB/Fastboot?
hawkyhawk1404 said:
I tried doing that, and nothing obvious was running. The only thing it claimed was running was Android Web View - which would make sense, the ads are probably javascript and HTML5 audio elements., but I could not see what was invoking the web view to open.
I did run a malware scan using malwarebytes for andorid and it ALWAYS crashed when scanning chrome, even after I cleared the chrome cache and data. Which made me suspect chrome was infact infected.
On a more depressing note, I did end up factory reseting the phone, and did a clean install, and installed her "vital" apps (to make sure it did not restore a "bad" application) and my gf has just alerted me to the fact it has begun speaking to her again! Arrghh.
I would of thought a factory reset would have removed all traces of this thing.
Would it be worth doing (the rather drastic) full factory reset, using the google provided factory images and ADB/Fastboot?
Click to expand...
Click to collapse
Just out of curiosity, does this music play while there is an incoming notification?
dagger said:
Just out of curiosity, does this music play while there is an incoming notification?
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Click to collapse
The odd thing is there is NO notification at all. You can just hear the advert, and once the screen comes on, there is no sign of it ever happening!
No notifications, no open applications in the app draw. Very annoying!
hawkyhawk1404 said:
The odd thing is there is NO notification at all. You can just hear the advert, and once the screen comes on, there is no sign of it ever happening!
No notifications, no open applications in the app draw. Very annoying!
Click to expand...
Click to collapse
Well,that's strange.
Only thing that is left to try is a full reset, as I guess the media is stored somewhere in the internal storage and is played by some adware.
Just back up only the essential folders ( like DCIM,Music,etc.) and nothing more from your internal storage prior to a full reset.
That should solve the problem.
Cheers.
My cell phone still is under guarantee protection but I it doesn't help. Well, I discovered few times strange app installed w/o my action with Chinese title, something like eNews or feed app. I deleted it and thought that's all. After some time I started to receive push notification with red background and yellow Chinese sign! In same time I discovered again same app and stock app Sim1 changed its name into something Chinese! After factory reset I thought everything is OK but it last just 3 weeks and same game again! Malwarebytes detect Wireless Update as culprit for this "feature" but it wasn't able to solve problem as this app is part of OS! I have read many facts about Coolpad.Coolreaper.a so I planned to remove this nasty part from my device but don't know how? Service officer didn't find out nothing suspicious after few days of observation and blamed me for click onto ads and adverts links!
Please help me!
Hey there, did you solve the problem with the Coolreaper?
I have the same problem, i just flashed with another Official ROM but Malwarebites finds again the Coolreaper. Now going to wait few days to see if its going to start installing the apps again...
https://forum.xda-developers.com/general/general/coolpad-torino-r108-max-lite-y91-u00-t3735792
ludush1 said:
My cell phone still is under guarantee protection but I it doesn't help. Well, I discovered few times strange app installed w/o my action with Chinese title, something like eNews or feed app. I deleted it and thought that's all. After some time I started to receive push notification with red background and yellow Chinese sign! In same time I discovered again same app and stock app Sim1 changed its name into something Chinese! After factory reset I thought everything is OK but it last just 3 weeks and same game again! Malwarebytes detect Wireless Update as culprit for this "feature" but it wasn't able to solve problem as this app is part of OS! I have read many facts about Coolpad.Coolreaper.a so I planned to remove this nasty part from my device but don't know how? Service officer didn't find out nothing suspicious after few days of observation and blamed me for click onto ads and adverts links!
Please help me!
Click to expand...
Click to collapse
Unfortunately its part of coolpad's system core programs and I havent found any way of removing it... Nasty piece of work from them to include something like that.. but I guess it serves me right for buying a phone made by them... I guess I will either stay away from any chinese made phone in the future - coolpad for certain, but if they are allowed to do this then I dont see what is there to stop other chinese companies from doing the same... very dissapointed.... but not surprised really...
I am desperate, I can't find the issue here. I have a S10 (Xfinity unlocked on Verizon) , I can't seem to update apps, they get stuck at 100% or 99%, AND some things like Gmail and Instagram do not seem to notify that I am getting messages.
Here's the kicker, I factory reset the phone some 5 times now, and still have the issue. The Reset fixes it for a few days (if even a day) and then the issue starts up again!
the phone was just upgraded to 10, but it was happening on 9 also!
no clue what the problem is ! it kills me! Please anyone have any idea? I even had an authorized Samsung dealer do a "software refresh" and then wiped out the phone again, and I'm still having the same issue..
HELP! please.
thank you
eatonjb said:
I am desperate, I can't find the issue here. I have a S10 (Xfinity unlocked on Verizon) , I can't seem to update apps, they get stuck at 100% or 99%, AND some things like Gmail and Instagram do not seem to notify that I am getting messages.
Here's the kicker, I factory reset the phone some 5 times now, and still have the issue. The Reset fixes it for a few days (if even a day) and then the issue starts up again!
the phone was just upgraded to 10, but it was happening on 9 also!
no clue what the problem is ! it kills me! Please anyone have any idea? I even had an authorized Samsung dealer do a "software refresh" and then wiped out the phone again, and I'm still having the same issue..
HELP! please.
thank you
Click to expand...
Click to collapse
Boot into safe mode, it will only load your system apps and not your user apps. Then try to update your apps, if it works then you know the issue is being cause one of your user apps. Then you just need to identify which user app is the offending app.
It also might be caused by a conflict between various settings or maybe you have some things disabled or turned off that are causing this.
Sent from my SM-S767VL using Tapatalk
Droidriven said:
Boot into safe mode, it will only load your system apps and not your user apps. Then try to update your apps, if it works then you know the issue is being cause one of your user apps. Then you just need to identify which user app is the offending app.
It also might be caused by a conflict between various settings or maybe you have some things disabled or turned off that are causing this.
Sent from my SM-S767VL using Tapatalk
Click to expand...
Click to collapse
That kinda works.. but again, as said, I have reloaded the phone over and over, and it works fine, until a few days later and stars over.. And updating is not the only problem, Geolocating is slow, sluggish or not working sometimes, Push updates of emails are slower or not happening. just weird things..
I am not sure what it could be! its like the phone is the problem!
eatonjb said:
That kinda works.. but again, as said, I have reloaded the phone over and over, and it works fine, until a few days later and stars over.. And updating is not the only problem, Geolocating is slow, sluggish or not working sometimes, Push updates of emails are slower or not happening. just weird things..
I am not sure what it could be! its like the phone is the problem!
Click to expand...
Click to collapse
Ok, everything I posted went completely over your head, I'll try again.
If it is working like it is supposed to while in safe mode(which is only loaded with system apps and system settings and not any of your user apps or data) that tells you that the issue is caused by some user app that you have installed or something in your user settings. In other other words, it is very likely something that you, as the user, have installed or setup/selected, it is probably not the device. It keeps happening after resetting because you are not changing what you are doing that it is causing it, it is something that you keep returning to after resetting the device. You just need to figure out which user app is causing the issue or whatever settings are causing the issue.
The way to do that will be trial and error. Uninstall one of the apps that you have installed, then use the device for a few hours, if the issue continues, that wasn't the app causing the issue, reinstall that app then choose another user app to uninstall and then use the device for a few hours, if the issue continues, that is t the app, reinstall that app, and so on and so on, etc... Get the picture? When you uninstall an app and the issue stops, the last app uninstalled is probably the app causing the issue.
I suggest resetting the device again. Then, only install one of your usual apps but don't install any others and don't change any settings, use the device a while, if the issue does not occur, install another one of your usual apps but don't install any others, basically, install one app at a time until the issue occurs, when it does, the last app installed is probably the offending app.
Or, if you don't find it that way and you get all of your usual apps installed without triggering the issue during the trial and error process, then you need to go through settings by trial and error. Changing one setting at a time and using the device a while to see if the issue occurs, if it does, it probably has something to do with the last setting that you changed before the issue occured.
Slowly changing one thing at a time over an extended amount with time between each change, will allow you to isolate exactly which app or setting is causing the issue.
Or maybe you need to flash your stock firmware via PC tools to start over with a clean installation.
Sent from my SM-S767VL using Tapatalk
Hello everyone. I'm having a new issue with my Android phone, I keep getting a pop up stating no_permission_read_phone_state. What is causing this? It just started very early yesterday and continues about every time I touch my phone...have I been hacked or what, does anybody know the why or how about this pop up and possibly a quick way of stopping it? I appreciate any help, I do Alot on my phone and don't need any hacker gaining access to my phone...this started while I was discussing the buying of a vehicle which I found out before I lost any money was a scammer trying to rob me, that's why I'm concerned with this pop up. I don't know if it's related but it sure is coincidental at best.....
Spoiler: Quote
bigjl71 said:
Hello everyone. I'm having a new issue with my Android phone, I keep getting a pop up stating no_permission_read_phone_state. What is causing this? It just started very early yesterday and continues about every time I touch my phone...have I been hacked or what, does anybody know the why or how about this pop up and possibly a quick way of stopping it? I appreciate any help, I do Alot on my phone and don't need any hacker gaining access to my phone...this started while I was discussing the buying of a vehicle which I found out before I lost any money was a scammer trying to rob me, that's why I'm concerned with this pop up. I don't know if it's related but it sure is coincidental at best.....
Click to expand...
Click to collapse
Can u please provide screenshots
if it's still happening check in settings / notifications and you should be able to work out from the frequency it happens which app is sending it.
Model of phone.
Try a hard reboot.
Clear system cache
Austinredstoner said:
Can u please provide screenshots
Click to expand...
Click to collapse
I'll try but it happens usually quicker than I can get to my buttons...but I'll get it, it might take me a while...
It seems that some app installed on your device was requesting the permission of READ_PHONE_STATE. Go through all apps installed on your device.
James_Watson said:
Maybe some app installed on your device was requesting the permission of READ_PHONE_STATE. Go through all apps installed on your device.
Click to expand...
Click to collapse
Putting it in safe mode is a quick way to test that.
Android Services maybe the what's putting up the notification.
Find the app and either grant needed permissions, block its notifications, or uninstall it.