[Q] Problem with Google Play / Google Play Games - General Questions and Answers

A couple of days ago I phoned Google Play Support to report that several apps were missing from My Apps tab in Google Play (web and app). What they suggested was that I should download the apps again and then they would be showing in the respective tab.
I tried what they suggested but it simply couldn't be performed (Google Play simply doesn't allow it).
Then I sent the following e-mail to them:
I tried downloading again the apps that are no longer showing in My Apps tab and looks like the problem is still there.
My Google Play app version (at least on my smartphone) is 4.3.11 and I'm running AndroidOS 4.3.
I have 4 groups of apps:
1 - Free apps downloaded from Google Play;
2 - Apps purchased from Google Play;
3 - Free apps downloaded from other services (Amazon, etc.);
4 - Apps purchased from other services (Amazon, etc.).
I have 2 devices connected to my google account ([email protected]): a smartphone (Samsung Galaxy S III) and a tablet (Samsung Galaxy Tab 2 10.1).
These 4 groups can still be divided into 2 groups each: apps that are and that aren't installed in my devices at the moment. So that would total 8 groups.
I tried the solution you suggested earlier: downloading the apps again.
However, I am facing the following problem: at least for apps from groups 1 and 2, that are still installed in my devices, Google play won't let me download them again (neither from the site nor from the app) because looks like they're already installed in my device(s). For instance, the app "Plague Inc.". I installed it a few days ago. Then I bought the in-app ad-free key. It's installed only on my tablet. If I try to install it again from the app in the device, it simply won't let me because it's already installed in it. If I try to install it again from the Google Play site the device will be greyed out (not available) because the app is already installed in the device.
This happens for all apps in groups 1 and 2 that are still installed in the devices.
Looks like the solution would be to uninstall and re-install it. However, I don't want to run the risk of losing all my data (progress).
Because the apps don't show in My Apps tab of the Google Play (app or site) a consequence (for the games only) is that they don't show in the Google Play Games app.
This is my main concern: the games. The Google Play Games app, intended to the a hub for android games, can't show the games I own (installed or not) because they are no longer in my Google Play history (My Apps tab). And, as a consequence, the data (progress, achievements, multiplayer gaming possibility, etc.) won't be available for me.
This is my first problem.
A second problem is: how does Google Play and Google Play Games handle the apps (especially games) from groups 3 and 4? They're not showing too.
This is really upsetting me.
How can we sort it out?
Thank you for listening to me and thank you in advance.
Well, friends, I guess you're my last resort. I've tried Google Play Support Team and their suggestion was to uninstall all my apps and then install them again.
I really don't think this is very intelligent... Do you have any suggestions?

Bump
Any suggestions?

Related

Safe place to download apk files?

I've been trying to install apps like Skype via Google Play for my new Galaxy Note 10.1 and nothing seems "compatible" and so I can install them. Is there a good, SAFE place to download these kinds of apps in their apk format so I can get some other apps going? Thanks!
I have no issues installing Skype from Google Play, you could try to do a search in Google as there are a couple of alternatives to Google Play that are actual legal. Amazon have their own market for instance.

[Q] Google Play crashes at start on chinese tablet

Hello, community! I recently bought a Chinese tablet and one of the first things I did was to install Google Play and Google Play Services via apk, I also added my Google account. The problem is that after loading for a while it says: 'The application Google Play Store has closed unexpectedly'. The amazing thing is that it pops up a notification that there are updates for my apps! Also the tablet shows up in my Google account as a device. The other applications that require Google Play services (like youtube and google now) run fine. My firmware version is 4.1.1. Also the download manager IS enabled. Any help appreciated. Thanks.
Welcome to china, b####
Teogramm said:
Hello, community! I recently bought a Chinese tablet and one of the first things I did was to install Google Play and Google Play Services via apk, I also added my Google account. The problem is that after loading for a while it says: 'The application Google Play Store has closed unexpectedly'. The amazing thing is that it pops up a notification that there are updates for my apps! Also the tablet shows up in my Google account as a device. The other applications that require Google Play services (like youtube and google now) run fine. My firmware version is 4.1.1. Also the download manager IS enabled. Any help appreciated. Thanks.
Click to expand...
Click to collapse
This means that you have purchased a chinese style software configuration tablet. Thanks to encouragement by ccp policies towards google, many manufacturers (would you believe i have in my hands a samsung note 8 that does the same thing!) have stripped out the play store in favor of other alternatives. For me, i am going to root and flash this tablet and forget default aoftware is even something that exists.....

[Q] Google play store missing aplication on every lists

Hi everybody
I have a problem with possibility of installing aps on my LG-P920 3D from google play store. When I open play store I see only a few aps on every lists. I didn't noticed the change earlier, I installed nothing, I tried to reinstal upgrade of google play store , doesn't help. I cannot install anything , because I see no aplication , only a few (dipends of list - 1 to 5 , not more). I have ICS 4.04 android.
Maciek

Tweet Like +1 Google Play store app not displaying the same info as the

Hi
When I log into the Web version of the Google Play store, I see some applications that says they are installed on my phone, but in reality, they are not installed on my Samsung Galaxy S3.
Last year, my phone was out of service for 2-3 months (I had a spare cell), and I think this is the cause. When my phone crashed, I believe I had those applications listed in Play Store (web) installed at the time. After I finally came around at installing the stock ROM (Bell Canada), then these applications showed up.
Is there a way to re sync what I have installed on my phone (Google Play store android app) and the Web version of Google Play store?
Thank you for your help
Kentb71 said:
Hi
When I log into the Web version of the Google Play store, I see some applications that says they are installed on my phone, but in reality, they are not installed on my Samsung Galaxy S3.
Last year, my phone was out of service for 2-3 months (I had a spare cell), and I think this is the cause. When my phone crashed, I believe I had those applications listed in Play Store (web) installed at the time. After I finally came around at installing the stock ROM (Bell Canada), then these applications showed up.
Is there a way to re sync what I have installed on my phone (Google Play store android app) and the Web version of Google Play store?
Thank you for your help
Click to expand...
Click to collapse
I would suggest opening the play store app. Click the menu, and select my apps. Then select all. From there, by clicking the "x" next to uninstalled apps, you will remove any apps you are not using.

How To Guide [Alternative Solution] App won't run without google play services [CN ROM]

With the latest app updates, some G-app (like Duo, Keep, …etc) got this message “App won't run without google play services, which are missing from your devices … INSTALL”, even though "Google Play Services" is installed with the latest version. Sometimes games are stuck at the loading screen like “ActionTaima..” because the game can't access Google Services correctly. The workaround solution was to find & revert back to the proper/previous version & Uninstall/re-install them, whenever G-store updates them automatically. It's kinda annoying
After research, trailer & error, I found that updating “Google Services Framework”, does solve this issue. I presume, latest G-app deals with “Android 11+”, therefore, Google Services Framework must be updated in order to match with it.
1) Download Google Services Framework 11-6684105
2) Install & enable Autostart & Reboot your system.
I'm glad to hear any other methods or solutions
I'm not sure if this will help, I recall getting the same problem on my emulators some time back, and was able to resolve it by downloading Google Play Games, and in doing so, that forced the Play Services to update. Maybe it will help?
Google Play Games - Apps on Google Play
Play games instantly, save progress, and earn achievements.
play.google.com
APK Downloader [Latest] Download Directly | June 2023 | (Evozi Official)
Download APKs Directly From Google Play To Your Computer With APK Downloader Extension For Google Chrome
apps.evozi.com
incase you can't dl...
jenneh said:
I'm not sure if this will help, I recall getting the same problem on my emulators some time back, and was able to resolve it by downloading Google Play Games, and in doing so, that forced the Play Services to update. Maybe it will help?
Google Play Games - Apps on Google Play
Play games instantly, save progress, and earn achievements.
play.google.com
APK Downloader [Latest] Download Directly | June 2023 | (Evozi Official)
Download APKs Directly From Google Play To Your Computer With APK Downloader Extension For Google Chrome
apps.evozi.com
incase you can't dl...
Click to expand...
Click to collapse
Would you mind sharing the emulator name that you struggle with before?
As for me (BS4Pro CN ROM), I never installed/used "Google Play Games.apk" at all. I just played them direclty as well as all known emulator are working perfectly including the new one AetherSX2 (The Beast).
ksbwings said:
Would you mind sharing the emulator name that you struggle with before?
As for me (BS4Pro CN ROM), I never installed/used "Google Play Games.apk" at all. I just played them direclty as well as all known emulator are working perfectly including the new one AetherSX2 (The Beast).
Click to expand...
Click to collapse
It was on previous generations of Nox and Windroye for me.
jenneh said:
It was on previous generations of Nox and Windroye for me.
Click to expand...
Click to collapse
For android emulator on PC, I believe it should be just fine. If got any issues , just enabling root feature, & try to manipulation with system on emulator or add 3rd party app to modify. FYI, I was using MEmu on PC.
ksbwings said:
With the latest app updates, some G-app (like Duo, Keep, …etc) got this message “App won't run without google play services, which are missing from your devices … INSTALL”, even though "Google Play Services" is installed with the latest version. Sometimes games are stuck at the loading screen like “ActionTaima..” because the game can't access Google Services correctly. The workaround solution was to find & revert back to the proper/previous version & Uninstall/re-install them, whenever G-store updates them automatically. It's kinda annoying
After research, trailer & error, I found that updating “Google Services Framework”, does solve this issue. I presume, latest G-app deals with “Android 11+”, therefore, Google Services Framework must be updated in order to match with it.
1) Download Google Services Framework 11-6684105
2) Install & enable Autostart & Reboot your system.
I'm glad to hear any other methods or solutions
Click to expand...
Click to collapse
Thank you! My issue solved.
Im still having issues with google play services updating/ cant locate my location for some delivery apps... Hoping someone have a solution on this. Im using bs4s
Erushun said:
Im still having issues with google play services updating/ cant locate my location for some delivery apps... Hoping someone have a solution on this. Im using bs4s
Click to expand...
Click to collapse
As far as I know, google play services is updatable and google MAP can be used normally.
However, accessing location/map with 3rd app party (such as WhatsApp ...etc ) has multiple scenarios;;
- View "received map" from other == Perfectly Working !!
- Locate your current location == Working ( but a black screen, just point GPS and send ) !!
- Navigate the map to select different location == Not working (Just black screen)
I suggest you open a new thread, so people can hopefully share & react to the issue.
my google services is updated to latest version. still encountering the play services error. google keep and google pay keeps looking for google play services. even mcdonalds app is looking for it.

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