[Q] Problem with Viber - photo and video on Viber's folder look like damaged - General Questions and Answers

Hi, I've got a Samsung Galaxy S3 GT-I9300 device.
I have a problem with Viber.
The video files and photo files that I received with viber from my friends look like broken, I don't know wath's happened?
If I see the conversations I can see the photos, but if I go to search on the viber's folder I can't see those and I can't open the photos files. Also if I search on the viber's photo folder from my computer when I connect the phone I can't open the photos or videos.
I send you a pictures of wath my phone show when I open the viber's folder.
You can help me to solve this problem?
Thanks

Thank you for the report of the problem.
We would appreciate if you could take a minute and report the details to our support team using this direct link: http://bit.ly/ukGVJ0 (when you submit the ticket, please make sure to specify the link to this page in the approapriate place in the form, for monitoring purposes). With this information, our development team will hopefully be able to find the source of the problem, and ultimately resolve it.
Thanks in advance

I did it few days ago, and this is what they answered to me:
""Dear Viber user,
We would like to apologize for the delayed response to your ticket.
In the last few days we did few maintenance tasks at our backend that should improve our service and might resolve the issue you reported.
If the issue persists, please reply to this email and we will contact you as soon as possible.
Sorry for the inconvenience.
Viber Support Team""
But the problem is still not solved, I also told to them, but they didn't answer me yet...

please somebody answer
Is there somebody..?

more than 180000
Tico23 said:
Is there somebody..?
Click to expand...
Click to collapse
I ran into the same issue. In the first run, I succeeded in deleting the photos in gallery and/or in file manager. Few days later "broken" photos showed up again. Finally 20000 additional photos/24 hours. I deinstalled viber. However Androit does not let me delete that huge amount of files all at once. Photo by photo works but will keep me buys for years,. Androit file transfer on Mac does not handle the viber folder with that amount of files.
Any Idee how to contact Viber to let them remove "broken" photos? At least Viber put them on my device.

Hi all,
This issue should have long been resolved (in previous updates). If it still persists (creation of new broken images), then we would appreciate if you could take a minute and report the details to our support team using this direct link: http://helpme.viber.com/index.php?/Tickets/Submit/RenderForm/1
When you submit the ticket, in the line called: "Through which channel did you submit your initial inquiry", please make sure to choose "Technical Forum".
Thanks in advance!
@cocorino -
We apologize for the many broken photos on your phone's gallery. Unfortunately we can't offer an official solution for this "leftover". You might want to check for third-party applications for doing so.
Again, we're sorry for the inconvenience, and as far as we know - the problem has been taken care of and no new photos are generated now.

viber user detect via photo random name
hello,
is it possible to know via user photo names stored in that folder determine actual viber user who ever had this photo?
photo names are 1bf0cbc4d7bc247f61843e07f2e16ab2571fcd5567e55fa49b3154d5a6a9245b like this code
can i detect actual user who had it for cover photo?
thanks

Related

[i780] Send photo taken with camera directly via mail?

hello,
i've probably spent more than an hour now searching for the answer to my question:
is it possible to directly send a photo via email with my i780? if i press the send button in the camera app it automatically creates an mms, which is not what i want.
if this is not possible with the builtin app, is there any other way?
i'm really disappointed, even my 2+ year old nokia phone could do this out of the box...
thank you!
silly question i know... but you have setup an email account on your phone yes?
yes i did
i'm pretty sure it's the samsung camera app which is causing this. i spent my morning reading the msdn library and have since put together a quick and dirty solution... although i still can't believe that this can't be done with the standard application.
create new email, add your photo as an attachment. (or you can just send the "mms" to the email address)
sending mms to e-mail addresses is 30cents each here, so this is not an option
and of course i can just add my picture as an attachment after: closing the camera, going through the start menu to open messaging, create a new e-mail, select the right picture after selecting the right folder, add text. but this will take a(t least a) minute and is not what i wanted
directly mailing pics should be a standard feature on every phone with a camera...
anyway, if anyone is interested in what i wrote, i'd be glad to give out the source code (there's much room for improvement) on request.
Hi bocki! Can you please tell me how to do your quick and dirty solution. I have the same problem and I want to send a photo taken staright from the camera application. Thanks for letting me know how this works! Can you maybe even post it here? Thank you very much!!!
hey,
i attached the binary i'm currently using to this post. it needs the .net compact framework 3.5 (because i suck at everything else than c# and has currently no error handling at all, so if your device is not supported (which unfortunately i can't try out, it worked on my i780 and on the device emulator, so i guess that's a good sign!) you might even have to softreset...(but probably the app will just crash and nothing else will happen)
on first use, you will have to select the right e-mail account - it gets saved when you close the app and will be chosen automatically on subsequent starts.
if you have any problems, please let me know (it's best if you drop me a pm), i might be able to help!
[edit]new version on the next page, you'll probably want to get the newer one.[/edit]
Thanks!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Wonderful!!!!
Any way I can change the size of the picture I am sending? I believe I can only choose 640. I would love to send a different size, too.
Also: The pictures gets saved into "Eigene Bilder". Anyway I can change the folder name in the registry?
Excellent work!!!! Thank you so much!
hey
glad my program is of use to others as well...
the "eigene bilder" destination is due to me hardcoding the german path, i will think of a better solution
the same goes for the resolution, as i said, this was quick and dirty (and by dirty i mean really really really ugly. ) - but i will fix this.
if you have any knowledge of c#, you may be able to fix this yourself, let me know if you need the sourcecode
i will address these issues as soon as possible and keep you posted!
skipping university in favour of coding was a good idea!
i implemented very basic error handling - if your camera is not supported, you will now get a very generic and vague error message
the same goes for invalid resolutions and folders, which can now be configured after the first start. (the first start will reset the path to \my documents\my pictures and the resolution to 640x480) sorry, no fancy dialogs, you'll have to enter the full path yourself (but you only have to do this once, so i hope this is okay).
any problems or other feature requests? let me know, i'm currently in the right mood
Hi Bocki! Thanks for looking at these issues. I am not too worried about the any of them, the folder is fine with me. But resolution would be very nice. Unfortunately, I cannot program it myself. :-( Thanks again for sharing!
please see the post directly above yours and try out the new version
Oops! I must have missed that, sorry! Great application, Thank you! I found out that if I put in 800*600, the camera starts with 1600 and I can choose my desired resolution. If I put in 1024*768 I don't get a choice. Would be great if one could also determine fine, normal etc...
Dont miss too much Uni, hehe.
Are you currently in Germany?

[Q] Duplicate Whatsapp images

Hi there,
I think this is something all of the android users have noticed at least once. But I couldn't find an answer to it so I thought I'll ask it here. If it's already been answered then I'm very sorry.
If you download an image in Whatsapp that a contact sent you it is downloaded in the 'Whatsapp Images' directory. This directory is accessable through the Gallery or Quickpic or whatever.
When you decide to send that same image to another contact, Whatsapp creates a new file in the 'Whatsapp Images' directory while it's the same image. So then you have a duplicate file.
Each time you send or receive the very same image it gets duplicated by Whatsapp. Some popular images are already 8 times in my 'Whatsapp Images' directory. I think this is very annoying.
I tried a duplicate file finder. That works (but not always as good as I wish), and I have to do it everytime I send something to multiple contacts. Why can't Whatsapp detect this?
If there is a solution to this, please enlighten me. If you are not experiencing this at all but think to know what I'm doing wrong, again, please enlighten me!
Thanks in advance.
What does the develloper say about this , i've experienced it too but never did something with it
dherre65 said:
Hi there,
Some popular images are already 8 times in my 'Whatsapp Images' directory. I think this is very annoying.
Thanks in advance.
Click to expand...
Click to collapse
My problem too
I've sent an e-mail to the WhatsApp customer service. Hope they answer soon
What did they say?
Was just searching for the answer to this when I found your post
same problem in my phone too but for now i unistalled it waiting for new update hoping that bug fix ^^

[Q] A850+ "Unknown City" and "chinese characters" in contacts

Hi,
just purchased this phone in UK and have noticed these problems in contacts:
I get this problem when receiving calls and viewing contacts, when I go into a contact it says contact name example:
'John Smith'
Mobile/Home 'Unknown City' Image below:
or
'John Smith'
Mobile/Home 'Chinese characters' like below: (please see images below)
when I try to edit a contact or create a new one there is no field about city or area location. When I receive a call it shows the contact name or number accompanied by either of the above.
There's not any option as far as I know to contact Lenovo support for smartphones, I've posted on Lenovo community awaiting response but thought I'd give this forum a try.
please can someone give me advice on this matter? This is great phone, I'd like to get this problem resolved if possible and don't want to return unless really necessary.
my rom version detail is: Baseband Version A850+. V1, 2014/01/22 19.57 Build number A850+_S118_140226
thanks in advance.
Seems like your contact apk is different form mine... which version of Idealfriend are you using?
I have some ways/solutions for your problems:
- If you have a google account conected, synchronize your contacts and then you can edit them online from here.
- Export your contacts to your SD open them with notepad in your PC and edit the contacts (the pattern/code is easy).
- Change Idealfriends with an other version (you can find a version here), back up your old version first
I hope you solve your problems...
GreatApo said:
Seems like your contact apk is different form mine... which version of Idealfriend are you using?
I have some ways/solutions for your problems:
- If you have a google account conected, synchronize your contacts and then you can edit them online from here.
- Export your contacts to your SD open them with notepad in your PC and edit the contacts (the pattern/code is easy).
- Change Idealfriends with an other version (you can find a version here), back up your old version first
I hope you solve your problems...
Click to expand...
Click to collapse
Thanks very much for taking time to reply but I have sent the phone back to seller, I believe the contacts application should work without my having to make the helpful modifications you advise. It's very unfortunate because apart from the appalling Lenovo contact manager, this phone is very awesome.
The phone had an updated version V3.0.286140630.c6ec4eb_hdpi installed, which when I updated thought would resolve the issues but in fact it made matters worse than original.
The version you recommend also has problems with caller id which is one of the other problems I was experiencing, I was prepared to live with that problem but not those being experienced with my car kit.
Solution
rincal said:
Thanks very much for taking time to reply but I have sent the phone back to seller, I believe the contacts application should work without my having to make the helpful modifications you advise. It's very unfortunate because apart from the appalling Lenovo contact manager, this phone is very awesome.
The phone had an updated version V3.0.286140630.c6ec4eb_hdpi installed, which when I updated thought would resolve the issues but in fact it made matters worse than original.
The version you recommend also has problems with caller id which is one of the other problems I was experiencing, I was prepared to live with that problem but not those being experienced with my car kit.
Click to expand...
Click to collapse
The solution is in a bit of delay, but may help others.
Go to: Contacts > Settings > Location , Now press the settings button (The one that looks like a list beyond the screen), Settings > Disable all .
Hope that helps.
GreatApo said:
Seems like your contact apk is different form mine... which version of Idealfriend are you using?
I have some ways/solutions for your problems:
- If you have a google account conected, synchronize your contacts and then you can edit them online from here.
- Export your contacts to your SD open them with notepad in your PC and edit the contacts (the pattern/code is easy).
- Change Idealfriends with an other version (you can find a version here), back up your old version first
I hope you solve your problems...
Click to expand...
Click to collapse
Well he has an exact same phone as me, A850 CN (probably, looking forward to install TWRP on mine after getting a good feedback).
I don't know about the location thing but the chinese-ish contacts, I have to bear with it.
Getting rid of Chinese Characters
samp01 said:
The solution is in a bit of delay, but may help others.
Go to: Contacts > Settings > Location , Now press the settings button (The one that looks like a list beyond the screen), Settings > Disable all .
Hope that helps.
Click to expand...
Click to collapse
Thank you so much. I was trying to get rid of the Chinese characters appearing in the phone app and your solution fixed this too! Please give yourself a pat on the back. from me!

Unable to play whatsapp voice messages on android 6.0 Lenovo a 7700 and Lenovo tab 8

I have gone through the list of all forums and also the FAQ in this forum and to me it seems that this is the right place. Please feel free to suggest or move this thread to some other forum if I made a mistake.
I am unable to play whatsapp voice messages on a Lenovo a 7700 android 6.0 device. I also tested on another Lenovo device which is a tablet 8.
In both cases, after pressing the play button, the content is played for approximately a second and then it stops playing. The user has to press the play button again and it will play the content for approximately another second again.
This started happening almost simultaneously about a month ago. I am assuming that there may be a whatsapp update that happen automatically on both of these devices. All I can find is that a whatsapp had recently changed the voice file format. But I am able to play with the new voice file format on both devices if I share the content to my email and then download and play it.
I have tried a variety of after researching various links on the Internet but have not been able to resolve the issue. Since the only thing that is common between the two mobile devices on which I tested this android 6.0 version, I'm wondering if there is any problem with that specific version.
Thanks for any inputs
I only way I could communicate with the outside world using a computer in device. So this is very important to me.
Thank you
Are you sure that your WhatsApp Messenger is the latest version, Version 2.17.422? If not, upgrade it and try again, please.
I upgraded to 2.17.427
Thank you for your response. I upgraded to the latest version of the reading your response. The earlier version was in the 300 series.
I'm still facing the same issue in both the devices.
Here is a query that may possibly at least provide some kind of a workaround.
There's whatsapp rely on an external player or does it have an internal player? Can I somehow configure it to use an external player? If so, then I can download a player specifically for that file format.
When I send the file as an attachment in email and then download the file and then play using Google play music, it works okay. The problem is that it is difficult for me to do all of these steps with the problem in my hands.
Even if there is some way where I can share this whatsapp message with the voice automatically to a player which can then play it, that will be good. However, on android, we are not given that choice. We can only share through email, Bluetooth and share it. If I can somehow configure whatsapp to share the messages to an audio player, that would also work.
Thanks for any inputs.
desimazdur said:
Thank you for your response. I upgraded to the latest version of the reading your response. The earlier version was in the 300 series.
I'm still facing the same issue in both the devices.
Here is a query that may possibly at least provide some kind of a workaround.
There's whatsapp rely on an external player or does it have an internal player? Can I somehow configure it to use an external player? If so, then I can download a player specifically for that file format.
When I send the file as an attachment in email and then download the file and then play using Google play music, it works okay. The problem is that it is difficult for me to do all of these steps with the problem in my hands.
Even if there is some way where I can share this whatsapp message with the voice automatically to a player which can then play it, that will be good. However, on android, we are not given that choice. We can only share through email, Bluetooth and share it. If I can somehow configure whatsapp to share the messages to an audio player, that would also work.
Thanks for any inputs.
Click to expand...
Click to collapse
Clear the cache of the WhatsApp and replay please
There is no cache available on whatsapp
Thank you for your response. I checked whatsapp but there is no cache setting available on whatsapp.
There is an option that tells you about the storage used for photo whatsapp and I deleted the storage for one particular contact and then tried sending a voice message through the same contact. It still does not work.
I have double checked the version. It is shown on the help/app info menu.
It is kind of surprising that I am the only one who seems to be having a problem and that too at multiple devices. I don't even own one of the devices which is Lenovo. However, it has been installed more than one year ago and has been working fine.
Please suggest if there is any way to troubleshoot this.
Is there any is kind of a whatsapp forum for bugs where people can report any of the problems that they find.
Thank you for your perseverance and continuing to respond on this thread. Highly appreciated.
desimazdur said:
Thank you for your response. I checked whatsapp but there is no cache setting available on whatsapp.
There is an option that tells you about the storage used for photo whatsapp and I deleted the storage for one particular contact and then tried sending a voice message through the same contact. It still does not work.
I have double checked the version. It is shown on the help/app info menu.
It is kind of surprising that I am the only one who seems to be having a problem and that too at multiple devices. I don't even own one of the devices which is Lenovo. However, it has been installed more than one year ago and has been working fine.
Please suggest if there is any way to troubleshoot this.
Is there any is kind of a whatsapp forum for bugs where people can report any of the problems that they find.
Thank you for your perseverance and continuing to respond on this thread. Highly appreciated.
Click to expand...
Click to collapse
You won't find it in WhatsApp
Go to settings (of the phone)
Then Apps / or Apps Manager then open WhatsApp
The press clear cache
-Hope- said:
You won't find it in WhatsApp
Go to settings (of the phone)
Then Apps / or Apps Manager then open WhatsApp
The press clear cache
Click to expand...
Click to collapse
Thank you for your response. I cleared the cache. It did not work. Ultimately, I uninstalled whatsapp. Then I reinstalled again (without rebooting the phone). Whatsapp was able to find messages from Google Drive and asked me if I wanted to restore them? In the hope to fix the issue, I wanted to do a completely new start so I did not restore the messages also.
It is still showing the problem. I'm really perplexed as to what can whatsapp remember after installation that the same problem is still being experienced. Is there something external to whatsapp that could because the problem?
desimazdur said:
Thank you for your response. I cleared the cache. It did not work. Ultimately, I uninstalled whatsapp. Then I reinstalled again (without rebooting the phone). Whatsapp was able to find messages from Google Drive and asked me if I wanted to restore them? In the hope to fix the issue, I wanted to do a completely new start so I did not restore the messages also.
It is still showing the problem. I'm really perplexed as to what can whatsapp remember after installation that the same problem is still being experienced. Is there something external to whatsapp that could because the problem?
Click to expand...
Click to collapse
are you on the latest version ??

Dummy Whatsapp

Hello if any one can help me with a dummy whatsapp doesn't matter if it's not connected to servers.
There was a app couple of years back Whatshack modifier which used to modify the chat,time and date of the chats but that doesn't work anymore it shows database error. Tried in many different phones with root but didn't work. I am looking for something similar. Tried finding fake chat creator on playstore but doesn't do my job as only chats can be created.
What exactly I am looking for is i just need to modify the time and date of the chats,reply and in broadcast list too. It's ok if it's just on my side as I am looking mainly to take screenshots of the chat according to the time and date what I set. Please I request someone to help me with this I will really be grateful.
I am ready to pay some if someone can help me out with it. Don't need those fake chat app on play store I have already used it all.

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