Hi,
I have a problem with Viber (Lumia 820) like delayed messages (not all the time) missed call notification but I never receive call. When I start Viber, it often show me a missed call?! Also, it seems that when I exit Viber, it is not active in the background like WhatsApp (it is not blocked, i checked). Whether it happens to someone else? How can I fix this?
Thanks
Hi
This is a member of Viber
Please check if Viber is open in the background while those issues occurred , If it does- please check this link : http://viber.kayako.com/Knowledgebase/Article/View/66/0/android-viber-connection-issues (it's an Android page but it refers also to WP)
If Viber is close in the background please contact us at: http://bit.ly/ukGVJ0 (when you submit the ticket, please make sure to specify the link to this page in the approapriate place in the form, for monitoring purposes). With this information, our development team will hopefully be able to find the source of the problem, and ultimately resolve it.
Please feel free to let us know your thoughts, questions and comments, we'd be happy to assist.
Thanks,
Viber
Viber Team said:
Hi
This is a member of Viber
Please check if Viber is open in the background while those issues occurred , If it does- please check this link : http://viber.kayako.com/Knowledgebase/Article/View/66/0/android-viber-connection-issues (it's an Android page but it refers also to WP)
If Viber is close in the background please contact us at: http://bit.ly/ukGVJ0 (when you submit the ticket, please make sure to specify the link to this page in the approapriate place in the form, for monitoring purposes). With this information, our development team will hopefully be able to find the source of the problem, and ultimately resolve it.
Please feel free to let us know your thoughts, questions and comments, we'd be happy to assist.
Thanks,
Viber
Click to expand...
Click to collapse
Thank you,
I reinstall it, so I will see is it working properly now. I will inform you about it.
Thanks
With Amber, everything works fine, without problems.
Thanks...
Viber Team said:
Hi
This is a member of Viber
Please check if Viber is open in the background while those issues occurred , If it does- please check this link : http://viber.kayako.com/Knowledgebase/Article/View/66/0/android-viber-connection-issues (it's an Android page but it refers also to WP)
If Viber is close in the background please contact us at: http://bit.ly/ukGVJ0 (when you submit the ticket, please make sure to specify the link to this page in the approapriate place in the form, for monitoring purposes). With this information, our development team will hopefully be able to find the source of the problem, and ultimately resolve it.
Please feel free to let us know your thoughts, questions and comments, we'd be happy to assist.
Thanks,
Viber
Click to expand...
Click to collapse
I'm waiting SMS to activate Viber, but it never come. Please help. Tried to Call Activate but no luck. SMS didn't come and I have to wait 12 to 24 hours for using Viber? OMG.
duongtunglam said:
I'm waiting SMS to activate Viber, but it never come. Please help. Tried to Call Activate but no luck. SMS didn't come and I have to wait 12 to 24 hours for using Viber? OMG.
Click to expand...
Click to collapse
Please try removing Viber, wait 24 hours, reinstall and try again (make sure you try both the SMS and the automated call options). You may also try to register to Viber through a few different WiFi networks.
* If it still fails, please specify what country you're located in, and which cellular network you are subscribed to.
Viber Team said:
Please try removing Viber, wait 24 hours, reinstall and try again (make sure you try both the SMS and the automated call options). You may also try to register to Viber through a few different WiFi networks.
* If it still fails, please specify what country you're located in, and which cellular network you are subscribed to.
Click to expand...
Click to collapse
I tried everything you said but no luck. I'm in Vietnam, using GMobile network (called Beeline VN before). My phone number is +841998173884. Can you help me activate it?
I'm using CM11, build 12/12/2013, tried to change to another SIM (from my friend), it's ok but my SIM is not.
@Viber Team: I got SMS with Access Code, Viber automatically fill the code into app, but "Invalid Code" dialog appear. Tried input manually but no luck.
My steps:
1) Uninstalled Viber
2) Waited 24h
3) Re-installed Viber from Google Play
4) I got SMS, it auto inserted to Viber app but still got Invalid Code error message.
What's happening?
Is Viber not compatible with Android KitKat v4.4.2?
@duongtunglam -
Thanks for the details.
In this case, we would appreciate if you could take a minute and report the details to our support team using this direct link: http://helpme.viber.com/index.php?/Tickets/Submit/RenderForm/1
When you submit the ticket, in the line called: "Through which channel did you submit your initial inquiry", please make sure to choose "Technical Forum".
Thanks in advance!
Viber Team said:
@duongtunglam -
Thanks for the details.
In this case, we would appreciate if you could take a minute and report the details to our support team using this direct link: http://helpme.viber.com/index.php?/Tickets/Submit/RenderForm/1
When you submit the ticket, in the line called: "Through which channel did you submit your initial inquiry", please make sure to choose "Technical Forum".
Thanks in advance!
Click to expand...
Click to collapse
I sent a ticket before post on this forum. Tech support guy answered me that he reset my account, so I can re-register again. I tried, but no hope, now I can't get any SMS to activate.
Don't you have any other solution to activate my number +841998173884? I live in Vietnam, and using GMOBILE VN, my phone can send/recieve SMS as normal, no problem from my carrier side.
@duongtunglam -
Please provide me with the ticket ID that was generated for you when you opened your last ticket, and we will look into this issue and assist you shortly. We apologize for the temporary inconvenience.
Viber Team said:
@duongtunglam -
Please provide me with the ticket ID that was generated for you when you opened your last ticket, and we will look into this issue and assist you shortly. We apologize for the temporary inconvenience.
Click to expand...
Click to collapse
Thank you very much, but the problem is over, Viber activated on my phone.
However, I wish Viber could fix the Continue button, I stucked in there when input the Code manually (got SMS but Viber has failed to auto-fill), manually input always show "Invalid Code" message.
We're glad to hear that the problem is solved!
The "invalid code" error message problem is known to us, and we're checking the source of the problem these days. We hope that in future versions this problem will be solved.
delayed viber message
hey
i have just recieved a strange text off my ex-girlfriend at 1.30am last night. she has told me she sent it acouple of days ago and it has only just arrived due to her phone disconnecting and reconnecting to the interenet. is this possible? please help!! thanks
viber_help said:
hey
i have just recieved a strange text off my ex-girlfriend at 1.30am last night. she has told me she sent it acouple of days ago and it has only just arrived due to her phone disconnecting and reconnecting to the interenet. is this possible? please help!! thanks
Click to expand...
Click to collapse
Hey,
If she is running Android 2.2.1, 2.2.2, or 2.2.3 she should update her Viber version. This should solve any issues she has connecting.
If her phone is running a different Android version, she should fill out a support ticket here: http://bit.ly/ynxX19
Related
like a lot of people my efs folder nor backed up and my IMEI is now just some random number
Viber app is demand your phone number and your IMEI check
I talk to them and they say they are awere of the problam and they hope 2 fix it when viber v2.1 come out.
at the mean time is there any chance to edit this apk so that it wont ask 4 IMEI check?
www.multiupload.com/V6O3URYYFJ
LBE Privacy Guard
LBE Privacy Guard from. The market.
This program can block what you need. You need to be unlocked and rooted though. However not sure if viber will work after blocking.
Hi, this is a Viber rep.
With the current version, Viber still needs to use *some* IMEI in order to generate you a Viber identity. Without it, Viber simply won't work.
You can try the solution posted above, but we highly doubt it would help you run Viber. As we said, the progress around Viber 2.1 is at its final stages, and we hope to release it within the next few weeks.
viber not working due to damaged/lost IMEI
LBE Privacy Guard from it's working in this case; got my viber running after i have tried many solutions.
Viber Team said:
Hi, this is a Viber rep.
With the current version, Viber still needs to use *some* IMEI in order to generate you a Viber identity. Without it, Viber simply won't work.
You can try the solution posted above, but we highly doubt it would help you run Viber. As we said, the progress around Viber 2.1 is at its final stages, and we hope to release it within the next few weeks.
Click to expand...
Click to collapse
LBE works fine and Viber didn't mind at all. I wouldn't use Viber if LBE didn't work. Free is free, no strings attached. If the price to use an app is my info that's still a price.
Hi,
Can you please explain exactly what LEB is, and how it helped you solve the IMEI-check problem with Viber?
Are you running the latest version of Viber from Market? (2.1.2)
To all,
We (Viber) are about to release multilangual support for Viber at last!
Since we know that XDA's great advantage is having so many members from different places in the world, we would appreciate your help with translation to your personal language. This means adding missing translated lines, and confirming the existing translations previously added by users: http://translate.viber.com
If your language is not currently listed in our website - don't worry. As time goes by, we plan to add more and more languages until everyone's included. Remember - we let the community of our users shape Viber and device what it looks like
If you have any questions please let me know. We thank you in advance,
the Viber Team.
Hi,
Any solution to this problem?
Salu2,
Siwy ;-)
Enviado desde mi mákina usando trakatrá...
Some custom ROMs override the original IMEI you had when you received your phone, and this is the cause to the deactivation problem. We plan to provide a fix for this issue soon (Viber 2.1.3) by collecting all the problematic IMEI's from our users, and manually whitelisting them. If you'd like to make sure yours is also included in the list, you can let me know what IMEI is written in the "About" page, so we make sure it's going to be included in our fix.
Viber Team said:
If you'd like to make sure yours is also included in the list, you can let me know what IMEI is written in the "About" page, so we make sure it's going to be included in our fix.
Click to expand...
Click to collapse
Sorry, where can i put the imei to include in the list?
Salu2,
Siwy ;-)
Enviado desde mi mákina usando trakatrá...
You can send me by Private Message
Anyone else not getting sound on a call from Viber? People can hear me...I can't hear them.
Hi,
This is a member of Viber's development team.
@spielnicht - what device do you have? Do you have stock or custom ROM?
Which Viber version?
Thanks in advance.
Viber Team
Viber no sound on GARMIN ASUS A10
Hullo,
same problem here. I got a GARMIN ASUS A 10 with Android 2.1-update1 and VIBER is 2.1.2 version
Many thanks for any help
leo
This problem can have 2 different reasons:
1. The device is not officially supported by Viber. Unfortunately, that's the case of GARMIN Asus...
2. Sometimes Custom ROMs may be the source of this problem.
Android GARMIN-ASUS: Why Not?
Hi there and thank you very much for your reply.
To be very honest with you, I don't see clearly the point why it isn't.
I know many, many GARMIN-ASUS happy users here in Europe who would be very happy to use your excellent peace of App along with all the other working ones...Actually, it is the first time I'm able to fully install an App from the Android Market which is not properly working on my device...with no prior information :-( ...By the way, the device is (apparently) working fine with all other Viber features (especially texts, which is already quite nice)...and if there are no special (technical? commercial?) reasons, I wonder why you cannot work out this GARMIN-ASUS related sound issue as well...
Have an excellent day from Europe!
leo
Well,
As a company, we naturally have limited resources. We wish we could develop full compatibility for all devices out there, but unfortunately we can't.
We're looking at the global market shares of Android devices, and GARMIN-ASUS is one of the least popular ones (even though we acknowledge that it is not a "bad" device, etc.)
I didn't say we would neglect it, I just said it might take sometime before we attend to test it fully. In the meanwhile, if indeed you know so many Viber users who are longing for full compatibility, you may gather them and jointly open many ticket to our support team. The more tickets, the bigger chances that we will prioritize this task
Here's the link to our support team: http://support.viber.com
no entry for device compatibility or similar
Well,
I'd like to do that but, apparently, the wizard for support queries doesn't allow me to do that (I mean, either to me or to the thousands of other Garmin-Asus all around ) as, apparently, there is no- entry for such an issue.
leo
You can find a way to simply open an individual ticket and then write your request (again - please note that only if it is a joint request by many users, then it will have effect).
Hello, Thank you Viber Team for replying to the issues in this thread.
I recently (yesterday) installed Viber on my Galaxy S2 X - Telus (Canada) and it installed without issue. I can see friends and call / msg them but when I connect I can't hear any audio and they can't hear me as well. I have tried using both 3g/4g and wifi and received the same result.
Have you experienced this issue before? Is there a way for me to pull a log to determine the error. I'm just guessing but it seems lke the signalling is working properly and there is a problem establashing the rtp stream.
Thank you in advance for any assistance you can provide. I look forward to using this kick ass app
xluthor
I see you also sent me this via private message, so please see my response there
Same issue, galaxy S (I9000)
I m having the same issue in galaxy S, that I cant hear anything but the other person do hear.
I have stock rom, 2.3. With viber ver 2.1.2.
I also saw this model in the support list.
I also raised a ticket 2 days ago, which still in process of evaluation.
Suggestion required!
Thnx
Thanks for opening the ticket on our support site, our team will contact you back shortly.
The no-sound issue on some Galaxy devices is still being investigated by our dev team, and that is why tickets like the one you opened are important to us.
If a solution is found with your help and our support team, please share it here for all users to see
they can't hear me...
Hello, I got Samsung Galaxy S, custom ROM... rc4, Android version 4.0.3, VIber version 2.1.4
Everything is great but people can't hear me !
a few days ago I had another problem. I could not get the code, but it resolved after one day when I installed the second time, and now this....
I hope you help me about it ... Thanks
@dzgoran -
Might be a problem with the Custom ROM. Have you tested Viber on Stock ROM? Same problem?
why? i dont know.. I was downloaded from here:
http://forum.xda-developers.com/showthread.php?t=1398223
tnx...
You'll need to contact that ROM's developers. Unfortunately we can't afford to fully support all Custom ROMs out there...
Viber Team said:
You'll need to contact that ROM's developers. Unfortunately we can't afford to fully support all Custom ROMs out there...
Click to expand...
Click to collapse
Also a problem with the sound of the Nexus S-I9023, no notice or sound. After unlocking I get a call or SMS.Viber 2.1.6,,android 2.3.6
Sorry for the English
Thenx
Hi,
I'm not sure I fully understood the problem... Kindly try to elaborate so I could assist.
Viber Team said:
Hi,
I'm not sure I fully understood the problem... Kindly try to elaborate so I could assist.
Click to expand...
Click to collapse
Viber does not allow me notifications received calls or messages.
After unlocking receive notification of missed calls or SMS.Viber 2.1.6 and 2.3.6, Android.
thenx
I understand now.
Please make sure of the following:
1. Your C2DM service is working properly. You can check it with Android developers themselves, and also make sure a Google Account is associated with your phone.
2. Do Viber's notifications work fine when your phone is not locked?
3. Have you tested this issue when connecting to different WiFi networks?
I installed Viber on my new One S, but it doesn't work.
I can hear the person for a few seconds and then black out, we didn't hear each other.
And it's really embarassing.
Did someone get the same problem ?? or have a solution for that ?!
I have the official HTC ROM installed. ( it's not rooted yet )
Viber
Hi,
This is a member of the Viber R&D Team!
We haven't thoroughly tested Viber on this specific device yet. You can check out our list of officially supported devices at: http://bit.ly/rqbZEw
You may install it and try it, or if you are having some technical glitches, it may be helpful if you try to uninstall/reinstall the application.
We are continuously working to adapt Viber to more and more devices.
If anyone has any questions/suggestions for Viber, please feel free to let us know, and we will address them shortly.
Thanks,
Viber Team
I found that every time i paused the call and then i resumed, it work again for few second and after that black out.
I think it's a problem with some sort of memory buffer.
Thanks for the report.
We invite you to open a ticket to our support team so they can look into it. Here's the link: http://bit.ly/ukGVJ0
However, please note that since the device is not officially supported, the process of looking into the problem may take a little while
The latest WhatsApp feature is generating a lot of duplicate threads on XDA, drowning other threads in the process. Many are also posted in the wrong section. We're closing down all invite threads to keep the clutter down to a minimum. Instead, please use The Consolidated WhatsApp Calling Thread as a consolidated thread for all discussions related to the WhatsApp calling feature and invites. Thank you!
***UPDATE*** As of the 21st of February WhatsApp has again paused the roll out of the calling feature, so you cant call a person anymore to activate it. It has also rolled back the version from 2.11.531 to 2.11.527. I will post an update here once the activation process works again. Hopefully the next time we see WhatsApp Call, it'll be in a public release.
Users who have already activated the feature can continue using it.
***WhatsApp Call has been re-enabled on the newest update of WhatsApp available on the Google Play Store.
Although the feature has not been listed in the What's New list, it has been officially included in the package. However the feature can only be activated if another user who has already activated the Call Feature, calls you first.
Thanks goes out to XDA member - Osma for giving me the activation call.
Download Links
Google Play Store: play.google.com/store/apps/details?id=com.whatsapp
External Link (version 2.11.531): apkmirror.com/apk/whatsapp-inc/whatsapp/whatsapp-2-11-531-android-apk-download/
N.B. Since this feature is still in the beta stage, a few users have reported a few glitches and bugs in the program.
Give this post a :good: if it helped you.
Find screenshots in the attachments below. The last screenshot is of an ongoing WhatsApp call.
Can you try to call me mate? Want to try it too
deviantartjr said:
Can you try to call me mate? Want to try it too
Click to expand...
Click to collapse
PM me with your number
Call me too
Hi,
Can you call me too.. I'm just downloading the update.
+8094290115
+55 71 91460673
Activated Thanks !
demaperera said:
PM me with your number
Click to expand...
Click to collapse
Friend you could call me to turn the call functionality I really appreciate
Call me maybe? +5511980254961
Please call +97333448689
Please call me +34696718053
Thanks[emoji3]
Can someone please call me? +5511981751535 Thanks!
I get the call collimation but as soon as I try to call it decry disconnect
Hi! I've sent you a PM. If it gets enabled for me, I'll "pay it forward" and call another 10 people.
I don't understand how 500+ people got activated in the last thread and just a few people thought to activate it for other people. If someone helps you, we should help others, too.
1 784 454 6758 can someone assist me as well thank you.
Guys please anyone activate it call us to activate I have the call option after using the root explorer thing but it doesn't call it disconnect directly
Please call me +6012 220 7778.
Thanks....
Please call me +919539733763
I get disconnected when i call somebody this is a bug
Sent from my LG-D690 using XDA Free mobile app
---------- Post added at 02:32 PM ---------- Previous post was at 02:25 PM ----------
Please call me my no. +919702534471
Sent from my LG-D690 using XDA Free mobile app
OP, please give me a call +918819828459
Can someone please call on +919035113441. Thanks a ton
Pleasee call me +5599090131
Per the forum rules, promoting social media such as Whatsapp & Telegram is no longer allowed on XDA.
Forum Rules said:
Self-promotion is forbidden, this includes blogs, social media and video channels etc. Random links will be removed.
Click to expand...
Click to collapse
THREAD CLOSED
Yes I'll have one please
I already got the call feature interface but I can't call anyone! It just terminate the call without any reason. ;(
germainz said:
Click to expand...
Click to collapse
05342575377
Great!
I can help you to activate your call feature
I Can Call You!...
Together we called 3000+ users.
You too can request call at XXXX XXXX XXXX XXXX (Whatsapp only please)
Edit: All the phone numbers of my friends (15+) are removed from this post now. (After helping 3000+ users)
Thanks to:
Gaurang Makwana,
Jasper,
Ibrahim,
Naman Pratap Singh,
Kris Christopher,
And many other buddies...
(Sorry if I forgot you)
Hit Thanks if you liked it or if we helped you.
Good day!
Can someone plz call me? Plz send a PM so that i can send you my number. Thanks.
@GermainZ
That was my thread
Blackus17 said:
@GermainZ
That was my thread
Click to expand...
Click to collapse
EDIT: I am not offering invites. Please do not PM me.
Close to 50 threads were closed and redirected to reduce the clutter, as the duplicates were drowning many other threads. Sorry. If there's anything you'd like to add to the OP, please let me know.
please contact me via PM or send me a message to <+905350406738>. @GermainZ
Please remove my message
Quote:
Offering invites: please contact me via whatsapp by sending me a message to +96892995946 for getting a call from me
Thank you for the person that called me
Enable WhatsApp Calling Now [Android, iOS]
Invitation is closed for whatsapp calling on older builds for some reason so the root method will not work, however please update to the latest version in the link below.
http://www.apkmirror.com/apk/whatsapp-inc/whatsapp/whatsapp-2-12-7-android-apk-download/
Once done, please let me know your phone number, availability and your timezone via PM and I will give you guys a call.
Edit : Also noticed that on this build, when the call is in progress, unless a message is sent to the caller, the feature does not get activated.
Please do not share your contact details on an open forum.
please call at +91 9176982882
Pease call me on +91 9176982882
Regards
AshutoshVashist
chamaria17e said:
Hey
That's not without a reason I guess.
Reason may be:
* you are using modded version [by you or someone else]
* you are not up to date..
Today I called 100s of users and it worked for almost everyone.
You too can request call at MOD EDIT: removed.
Good day!
Click to expand...
Click to collapse
Hello call me whatsapp please thnks
Would appreciate if someone can give me a call. Please PM me so I can give you my number.
Offering invites: Please add my mobile phone number on your Whatsapp and send a message to <+REMOVED FOR SECURITY>.
I will reply your message with a whatsapp call.
[/COLOR]
I DON´T SPEAK ENGLISH VERY WELL - JUST SPANISH. Please try to understand. - NO ROOT IS NEEDED. YOU JUST ONLY NEED TO HAVE THE LATEST WHATSAPP VERSION (2.11.561)
Just send WhatsApp to mi nr and i call everybody don't know why closed my thread with help to get calling because the counters won't start