I went to a festival over the weekend and left my phone in the truck to charge up. It overheated (I think) because when I went to turn it on, it wouldn't. When I try to turn it on, it shows the "SAMSUNG" screen for a bit and then goes black and won't ever get past that point. Tried to do a hard reset but nothing shows on the screen. Also removed battery and switched it out with another one I have. I have no idea what else to try. Any suggestions are appreciated.
Odin back stock. Fixed
You can get a repair service if you call to service center. Based on your warranty, they will charge the cost of repair or fix it for free.
Dear XDA mates,
I am facing this different kind of issue currently. None of the process on my phone are working. Here is what has happened and what is happening:
What happened:
1. I dropped my phone in water. It soaked in water literally.
2. I dried it off but saw that phone was starting and shutting down automatically. I kept it the way it is so that it can dry off further.
3. Couple of hours after I started the device and it was all working but I wanted to make sure it is working fine so switched it off and kept it to dry off till next morning.
4. Next morning phone was not switching on.
5. I put in on charge and after a while try to switch it on. The phone started but was giving me zero battery alert and switching off. I thought it is a usual battery going dead issue and left the phone the way it is.
6. After one day I kept it on charge again but nothing happened so I finally decided to take the device to service center.
7. Stupid service center technician told me, phone is dead completely and motherboard has to be changed. I decided to not do anything with the phone and brought it back home.
8. I kept it on charge and guess what, phone was full charged next morning and it started again.
What is happening:
1. The phone started but now as soon as I unlock the phone, I start seeing errors. (Unfortunately, Google Play Newsstand has stopped, Unfortunately, com.google.process.gapps has stopped, Unfortunately, Weather has stopped etc etc, the error never ends).
2. Now it thought of doing a factory reset, went to Fastboot mode, selected the Factory option, phone goes to Moto logo and I see the same old lockscreen. Phone is not resetting.
3. I thought of flashing the phone with stock firmware, went on fastboot mode again, tried to go on Recovery option. Phone returns to fastboot mode with error (in yellow font) "Boot up failed".
Now I am stuck, I see some serious problem has happened for sure.
I need some super expert help and need to understand what might have happened to my phone.
Sad for you, mine opinion is it might related to hardware issues. Hope some pros may come up and help you here.
Flash stock firmware from fastboot
ashu388866 said:
Dear XDA mates,
I am facing this different kind of issue currently. None of the process on my phone are working. Here is what has happened and what is happening:
What happened:
1. I dropped my phone in water. It soaked in water literally.
2. I dried it off but saw that phone was starting and shutting down automatically. I kept it the way it is so that it can dry off further.
3. Couple of hours after I started the device and it was all working but I wanted to make sure it is working fine so switched it off and kept it to dry off till next morning.
4. Next morning phone was not switching on.
5. I put in on charge and after a while try to switch it on. The phone started but was giving me zero battery alert and switching off. I thought it is a usual battery going dead issue and left the phone the way it is.
6. After one day I kept it on charge again but nothing happened so I finally decided to take the device to service center.
7. Stupid service center technician told me, phone is dead completely and motherboard has to be changed. I decided to not do anything with the phone and brought it back home.
8. I kept it on charge and guess what, phone was full charged next morning and it started again.
What is happening:
1. The phone started but now as soon as I unlock the phone, I start seeing errors. (Unfortunately, Google Play Newsstand has stopped, Unfortunately, com.google.process.gapps has stopped, Unfortunately, Weather has stopped etc etc, the error never ends).
2. Now it thought of doing a factory reset, went to Fastboot mode, selected the Factory option, phone goes to Moto logo and I see the same old lockscreen. Phone is not resetting.
3. I thought of flashing the phone with stock firmware, went on fastboot mode again, tried to go on Recovery option. Phone returns to fastboot mode with error (in yellow font) "Boot up failed".
Now I am stuck, I see some serious problem has happened for sure.
I need some super expert help and need to understand what might have happened to my phone.
Click to expand...
Click to collapse
Follow this guide and everything will be good
Tried flashing but nothing happens
I have tried flashing it too. When it fastboot mode, I see that all the processes are running as intended and once the flash is complete and my phone starts with Moto G, guess what - I see the same old wallpaper and lock screen. It means phone is not flashed .
amolgosavi said:
Flash stock firmware from fastboot
Click to expand...
Click to collapse
I suppose that either means you flashed incorrectly, the phone is still wet inside or the phone is damaged.
Try drying it on a warm, dry place for another day or two.
Good luck!
Will trying flashing after 2 weeks of phone phones processes has stopped
I will flash it today again.
Which is the best process to flash the Moto G phone. I have followed couple of methods and they haven't worked for me.
It could also because of the battery issue. I read it on another forum that Factory cable might help.
Can you or anyone else point me to Factoty cable. Searched all over ebay and all I could see is Factory cable for Moto Razr.
Let me know guys.
Thanks.
robm123 said:
I suppose that either means you flashed incorrectly, the phone is still wet inside or the phone is damaged.
Try drying it on a warm, dry place for another day or two.
Good luck!
Click to expand...
Click to collapse
Tried flashing and nothing happens again.
This is crazy!
I do not rely service centers anymore and I can flash myself.
Techies - please help.
ashu388866 said:
I will flash it today again.
Which is the best process to flash the Moto G phone. I have followed couple of methods and they haven't worked for me.
It could also because of the battery issue. I read it on another forum that Factory cable might help.
Can you or anyone else point me to Factoty cable. Searched all over ebay and all I could see is Factory cable for Moto Razr.
Let me know guys.
Thanks.
Click to expand...
Click to collapse
I'm similar situation. Only my daughter's Moto G (android 4.4.4) was not physically damaged.
After sreen unlocking the phone shows errors "Unfortanately [everything] has stopped working".
I flashed stock recovery many times but it does't help.
And one more thing: if the phone is connected to the PC it is possible to run fastboot commands, but the phone filesystem is not accesible.
Is this a hardware problem?
P.s. Sorry for my english
ashu388866 said:
Dear XDA mates,
I am facing this different kind of issue currently. None of the process on my phone are working. Here is what has happened and what is happening:
What happened:
1. I dropped my phone in water. It soaked in water literally.
2. I dried it off but saw that phone was starting and shutting down automatically. I kept it the way it is so that it can dry off further.
3. Couple of hours after I started the device and it was all working but I wanted to make sure it is working fine so switched it off and kept it to dry off till next morning.
4. Next morning phone was not switching on.
5. I put in on charge and after a while try to switch it on. The phone started but was giving me zero battery alert and switching off. I thought it is a usual battery going dead issue and left the phone the way it is.
6. After one day I kept it on charge again but nothing happened so I finally decided to take the device to service center.
7. Stupid service center technician told me, phone is dead completely and motherboard has to be changed. I decided to not do anything with the phone and brought it back home.
8. I kept it on charge and guess what, phone was full charged next morning and it started again.
What is happening:
1. The phone started but now as soon as I unlock the phone, I start seeing errors. (Unfortunately, Google Play Newsstand has stopped, Unfortunately, com.google.process.gapps has stopped, Unfortunately, Weather has stopped etc etc, the error never ends).
2. Now it thought of doing a factory reset, went to Fastboot mode, selected the Factory option, phone goes to Moto logo and I see the same old lockscreen. Phone is not resetting.
3. I thought of flashing the phone with stock firmware, went on fastboot mode again, tried to go on Recovery option. Phone returns to fastboot mode with error (in yellow font) "Boot up failed".
Now I am stuck, I see some serious problem has happened for sure.
I need some super expert help and need to understand what might have happened to my phone.
Click to expand...
Click to collapse
Flash the stock rom via fastboot dat could fix the problem:good:
My tablet is unrooted, untouched, unmolested, etc. Running 5.0.1 from the ota update.
My tablet's battery died while I was using it a few hours ago. I put it on the charger and wait a bit before turning it on. It boots up normally but I'm immediately greeted with the "power off" message box as soon as android loads. I've done fastboot and did the recovery boot (whatever that means in this case) and nothing I have tried has helped.
I'm afraid of tampering with it to install custom roms, because if that doesn't work the warranty would be void.
Anyone experience this problem before?
Sounds unusual but my only recommendation is to leave it on the charger overnight to get it fully powered up.
If not, you might have to boot into the stock recovery and perform a factory reset. At that point if it still doesn't work, if your tablet is completely unrooted with a locked bootloader, just send it to Nvidia.
Yeah it sounds like it's gonna get rma'd. It was charging the whole time, in the 4 or so seconds it was on the lockscreen before turning off it would show the battery percentage at something like 60%+, so it was definitely charging.
After enough tries it just wouldn't even give me the nvidia start up splash screen. I managed to do a factory reset (which seemed to take a really long time). The factory reset let it get back to the lockscreen but it immediately turned off again.
Other things for people who might have this problem as well:
It started after I put in a 32gb micro SD card I bought for it. I think the SD card is fine because it works in my phone.
Also this tablet was only about 4 days old when it broke.
The tablet is completely stock. I'm lucky it broke so soon as I was about to root it.
http://forum.xda-developers.com/shield-tablet/help/tablet-shutdown-boot-t3035492
Switched phone on after work, phone powers up, boots up and then freezes after around 20 secs then switches off and re-boots, the process then starts again over and over again.
I've tried deleting cache, master reset, safe mode, simulated battery reset which does not work. I let the battery run flat by putting the phone into download mode and then recharged the battery but still nothing. The phone seems stable only in download mode.
I managed to re-install stock 7.0 firmware via Odin. Firmware installs fine, phone boots up and then freezes on welcome screen and then boots up again. I then tried 6.0.1, again installs fine, I get the welcome set up screen but after a 20 odd secs freezes up again.
The phone is less than two years old. Samsung service centre warranty job? Thanks.
Yes. Mine had also freezing and reboot issues, Sammy changed the Mainboard
The phone is less than two years old. Samsung service centre warranty job?
Click to expand...
Click to collapse
Same problem after 5 months.
Yes get it back to service centre
guys this sounds like the same issues the lgg4 was having with the ilapo bootloop also a snapdragon
had bad solder points on the big cores and they would come loose over time and basicly the phone was stuck in a infinite loop
My battery went out on my gflex 2 so I ordered a new one and switched back to my old phone while waiting for it to come. Some time while my phone was without a battery it started acting weird. I could hook it up to a rapid charger and use it while charging. So I would check my email etc that way then switch back to my old phone. When I got on it one day I realized half my apps were gone and I couldn't update or download anything on it. All my apps showed 0.00b in my settings as well. So, I tried a hard reset. I backed up everything went to my settings and clicked data recovery and when my phone tried to reboot it froze on the att login screen. I did the power button and volume down thing a few times hoping it would work but the same thing happens. I had the new battery in all day and the phone was working (still having it's download issues but functioning).
I have not attempted to root the phone. It has been unlocked by att for a year or more and has always worked fine until a few days ago. How can I fix this? Will my phone still be unlocked if I have to redownload the software?