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How does activation work once I get my device? I've never bought an unlocked phone. Do I just have to take it to a Sprint store? Thanks!
Sent from my Nexus 7 using XDA Premium 4 mobile app
that's a tough one. I might would have waited and bought it straight from Sprint. But you could try doing the activate new device feature online, if that doesn't work you could walk it in the store
Cheater912 said:
How does activation work once I get my device? I've never bought an unlocked phone. Do I just have to take it to a Sprint store? Thanks!
Sent from my Nexus 7 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
I wasn't sure about this either so I'm going to have to wait until Nov 8th when sprint has them in stock. would assume all you would have to do is go into a sprint store and have them activate it for you. You most likely will have to purchase a sim card from them to be able to use any kind of data
Okay. Is it possible that my Galaxy S4 SIM card will work with it once activated?
Sent from my Nexus 7 using XDA Premium 4 mobile app
http://www.theverge.com/2013/10/31/...release-date-november-8-t-mobile-coming-weeks
If you look down at the bottom of that article where it says "Update", they talk about a Sprint representative saying there there should be no problems activating devices purchased from the Google Play Store.
Cheater912 said:
Okay. Is it possible that my Galaxy S4 SIM card will work with it once activated?
Sent from my Nexus 7 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
You can activate it online or in store. The SIM card is only for international use, but yes. You can move the SIM from the S4 to the N5.
jharre08 said:
The SIM card is only for international use, but yes. You can move the SIM from the S4 to the N5.
Click to expand...
Click to collapse
I thought the SIM card was for LTE service...
You'll probably be able to do it thru the website... Well i'm going to try once my N5 arrives.
sim is for Sprint LTE authentication and gsm/international roaming. I assume we will activate as usual.
the big question is if sprint is going to start allowing us to swap sims between devices rather then having to activate each time.
I am a manager at a sprint store. The only difference between the play store version and the one from sprint directly is that the play store one doesn't come with a Sim card that is needed to activate the phone on the sprint network. We were advised today that anyone purchasing the phone from the play store should be directed to a sprint service and repair center as they will have the cards needed to identify the device on the sprint network. Hope this helps!
cmucooper said:
I am a manager at a sprint store. The only difference between the play store version and the one from sprint directly is that the play store one doesn't come with a Sim card that is needed to activate the phone on the sprint network. We were advised today that anyone purchasing the phone from the play store should be directed to a sprint service and repair center as they will have the cards needed to identify the device on the sprint network. Hope this helps!
Click to expand...
Click to collapse
So if I'm going from another LTE Sprint phone to a Nexus 5. Would it be best to use the same sim card or get one at the Sprint store?
My understanding is that it is a special card for the Nexus 5 they will be in stores by 11-8 at the very latest.
cmucooper said:
I am a manager at a sprint store. The only difference between the play store version and the one from sprint directly is that the play store one doesn't come with a Sim card that is needed to activate the phone on the sprint network. We were advised today that anyone purchasing the phone from the play store should be directed to a sprint service and repair center as they will have the cards needed to identify the device on the sprint network. Hope this helps!
Click to expand...
Click to collapse
that actually really sucks. I don't want to have to hunt down a sim card just to activate my new phone.
look what i found.. http://newsroom.sprint.com/news-rel...-sprint-unlimited-data-guarantee-for-life.htm
P.Mobile said:
look what i found.. http://newsroom.sprint.com/news-rel...-sprint-unlimited-data-guarantee-for-life.htm
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maybe I missed it but what does this have to do with activation?
lafester said:
maybe I missed it but what does this have to do with activation?
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Click to collapse
well till i seen it from the sprint site i really didnt kno if sprint was gonna have the nex 5.. now i kno... all the other info was here say... not now... that made me happy to see that.. my guess is we get the phone we take it to the sprint store and they activate it.. im not worried anymore.. goodnite guys!! on to the next one 1
P.Mobile said:
well till i seen it from the sprint site i really didnt kno if sprint was gonna have the nex 5.. now i kno... all the other info was here say... not now... that made me happy to see that.. my guess is we get the phone we take it to the sprint store and they activate it.. im not worried anymore.. goodnite guys!! on to the next one 1
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Click to collapse
gotcha.... I just don't see to many stores actually receiving these on time.
I'm thinking about switching to this from the S4. I'm not eligible for an upgrade. Do you know if Sprint would still let me trade my S4 in? If not, what's the best way to go about this? I'm not big into Craigslist.
Sent from my SPH-L720 using Tapatalk
Stores will get them just fine.
If you are looking to upgrade check with your local store and see what they can do for you. There is the 1 up program
mjs2011 said:
I'm thinking about switching to this from the S4. I'm not eligible for an upgrade. Do you know if Sprint would still let me trade my S4 in? If not, what's the best way to go about this? I'm not big into Craigslist.
Sent from my SPH-L720 using Tapatalk
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Click to collapse
I'm in the same boat with my evo lte... I doubt Sprint will let you trade if you're not eligible for an upgrade (or would at least make you renew), so I'm planning to just sell mine after I get the n5. Some people around here have vouched for Swappa and the evo lte is going for a decent price on there so that's probably what I'll do. Looks like you could get close to 400 for a Sprint s4 in good condition
http://swappa.com/buy/samsung-galaxy-s-4-sprint
Sent from my Evo LTE
I am switching from AT&T to Sprint and I just purchased the Unlocked Nexus 5 on Google Play. What exactly do I have to do in order to activate my phone on the Sprint Network? I am used to just popping my SIM card into the new phone and it works but I know Sprint is a CDMA network and does not use SIM cards.
1. How do I get the phone activated on Sprint
2. Will it run just as good on Sprint as it would on AT&T? It will still work with LTE right?
jedinegotiator said:
I am switching from AT&T to Sprint and I just purchased the Unlocked Nexus 5 on Google Play. What exactly do I have to do in order to activate my phone on the Sprint Network? I am used to just popping my SIM card into the new phone and it works but I know Sprint is a CDMA network and does not use SIM cards.
1. How do I get the phone activated on Sprint
2. Will it run just as good on Sprint as it would on AT&T? It will still work with LTE right?
Click to expand...
Click to collapse
Sprint does not have a byod line as far as I know unless you are going prepaid. Nobody knows yet if any of the mvnos will activate the nexus 5. You could always get an Iphone or something on your new line and sell it to cover your nexus cost and then some.
For a new line it would be much easier just to buy from sprint for $49.
Coverage/LTE will depend on your area but yes it will work.
lafester said:
Sprint does not have a byod line as far as I know unless you are going prepaid. Nobody knows yet if any of the mvnos will activate the nexus 5. You could always get an Iphone or something on your new line and sell it to cover your nexus cost and then some.
For a new line it would be much easier just to buy from sprint for $49.
Coverage/LTE will depend on your area but yes it will work.
Click to expand...
Click to collapse
According to this page the Unlocked version will work on Sprint:
http://www.ibtimes.com/nexus-5-release-date-unlocked-model-will-run-sprint-network-1452872
I probably will get an iPhone or something just to sell it since I will be able to get a new phone on contract pricing but I still need to know how to actually activate my Nexus when I get it. I was thinking about getting the $50 Nexus through Sprint but I am afraid if I do that I it will not be the exact same model. I don't want any Sprint bloatware on my phone and I don't want to get updates later than the rest. I also want to make sure the phone I get is heavily supported by developers. There is just too many unknowns on the Sprint model that I am scared to get it.
So anyway, do I just call Sprint to activate my device?
jedinegotiator said:
According to this page the Unlocked version will work on Sprint:
http://www.ibtimes.com/nexus-5-release-date-unlocked-model-will-run-sprint-network-1452872
I probably will get an iPhone or something just to sell it since I will be able to get a new phone on contract pricing but I still need to know how to actually activate my Nexus when I get it. I was thinking about getting the $50 Nexus through Sprint but I am afraid if I do that I it will not be the exact same model. I don't want any Sprint bloatware on my phone and I don't want to get updates later than the rest. I also want to make sure the phone I get is heavily supported by developers. There is just too many unknowns on the Sprint model that I am scared to get it.
So anyway, do I just call Sprint to activate my device?
Click to expand...
Click to collapse
There is no 'sprint' model they are the same device. So to activate you will need to get a sim card from sprint and then you can either chat, call, use the online activation or go to the store to get set up.
lafester said:
There is no 'sprint' model they are the same device. So to activate you will need to get a sim card from sprint and then you can either chat, call, use the online activation or go to the store to get set up.
Click to expand...
Click to collapse
How do you get a sim without going to a store? I see no where online to order one.
jedinegotiator said:
According to this page the Unlocked version will work on Sprint:
http://www.ibtimes.com/nexus-5-release-date-unlocked-model-will-run-sprint-network-1452872
I probably will get an iPhone or something just to sell it since I will be able to get a new phone on contract pricing but I still need to know how to actually activate my Nexus when I get it. I was thinking about getting the $50 Nexus through Sprint but I am afraid if I do that I it will not be the exact same model. I don't want any Sprint bloatware on my phone and I don't want to get updates later than the rest. I also want to make sure the phone I get is heavily supported by developers. There is just too many unknowns on the Sprint model that I am scared to get it.
So anyway, do I just call Sprint to activate my device?
Click to expand...
Click to collapse
Solutions Etcetera said:
How do you get a sim without going to a store? I see no where online to order one.
Click to expand...
Click to collapse
To get a SIM, either go into the Sprint store. Or go online to the chat (you'll need an existing Sprint acct for this).
To activate, just call the big S and give them the info that they ask for
There's a thread going about this already that has some good info:
http://forum.xda-developers.com/showthread.php?t=2507893
Sent from my Evo LTE
lafester said:
There is no 'sprint' model they are the same device. So to activate you will need to get a sim card from sprint and then you can either chat, call, use the online activation or go to the store to get set up.
Click to expand...
Click to collapse
So there is nothing different? No sprint bloatware? And is it unlocked?
jedinegotiator said:
So there is nothing different? No sprint bloatware? And is it unlocked?
Click to expand...
Click to collapse
Correct. There's one APK that all of the phones have though. Sprint Hidden Menu. I wouldn't consider it bloatware though.
Sent from my Nexus 7
Cheater912 said:
Correct. There's one APK that all of the phones have though. Sprint Hidden Menu. I wouldn't consider it bloatware though.
Sent from my Nexus 7
Click to expand...
Click to collapse
Sorry but just to be clear, Sprint will sell an unlocked phone? Has that ever been done before? Do you have a source? Not to discredit you but it seems that I should just buy it from Sprint instead of Google Play if there is no real differences. I just want to be sure.
jedinegotiator said:
Sorry but just to be clear, Sprint will sell an unlocked phone? Has that ever been done before? Do you have a source? Not to discredit you but it seems that I should just buy it from Sprint instead of Google Play if there is no real differences. I just want to be sure.
Click to expand...
Click to collapse
I don't have a source atm, but that's all I've heard around the forums. You need to start a 2 year contract to get the phone at their low price though ($50 I think?). They're selling an off-contract one for $400 too. Same device all around.
Sent from my Nexus 7
Cheater912 said:
Correct. There's one APK that all of the phones have though. Sprint Hidden Menu. I wouldn't consider it bloatware though.
Sent from my Nexus 7
Click to expand...
Click to collapse
So is it the sim card that creatures this apk? Because if you order it from the play store it obviously will not come with that apk.
Sent from my SPH-L720 using Tapatalk
mjs2011 said:
So is it the sim card that creatures this apk? Because if you order it from the play store it obviously will not come with that apk.
Sent from my SPH-L720 using Tapatalk
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Click to collapse
I'm pretty certain it does come with it.
Sent from my Nexus 7
jedinegotiator said:
Sorry but just to be clear, Sprint will sell an unlocked phone? Has that ever been done before? Do you have a source? Not to discredit you but it seems that I should just buy it from Sprint instead of Google Play if there is no real differences. I just want to be sure.
Click to expand...
Click to collapse
This is the first time they have ever done it. This also means that the phone will be updated directly by google, with no carrier approvals/delays- which is also unprecedented for CDMA.
I myself am very surprised more people are not talking about this.
I stopped at a Sprint store today and asked about activating a phone bought from Google directly and they said it couldn't be done? Is that the case? I have about 5 months remaining on my contract with Sprint before I go on to another carrier.
mumbles202 said:
I stopped at a Sprint store today and asked about activating a phone bought from Google directly and they said it couldn't be done? Is that the case? I have about 5 months remaining on my contract with Sprint before I go on to another carrier.
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Click to collapse
It's been confirmed that you can activate this phone on Sprint. The guys at the store didn't know what they were talking about.
Sent from my SPH-L720 using Tapatalk
robber said:
This is the first time they have ever done it. This also means that the phone will be updated directly by google, with no carrier approvals/delays- which is also unprecedented for CDMA.
I myself am very surprised more people are not talking about this.
Click to expand...
Click to collapse
Yeah it seems like this would be big news. Its also the first sprint tri band phone to be released unless you count the few sprint g2s out in the wild.
mumbles202 said:
I stopped at a Sprint store today and asked about activating a phone bought from Google directly and they said it couldn't be done? Is that the case? I have about 5 months remaining on my contract with Sprint before I go on to another carrier.
Click to expand...
Click to collapse
Good deal. Will order a SIM tomorrow. So 1 device, all 3 carriers? Perfect.
Tried chat last night, and then calling in today but getting the run around. Was told I had to go corporate repair store; called store and was told that they don't normally stock SIM cards and that they won't have a N5 compatible one for a while until there shipment of phones comes in. I have sero account but this is the first time it has been an issue getting service.
Sent from my EVO using xda app-developers app
Hello all,
Has anyone here actually activated their 32GB Nexus 5 on the Sprint network yet?
Both my device and CZ2102LWR SIMCARD LTEGSM 3FF USIM have shipped.
I have read on S4GRU that even if you have all your ducks in a row you still cannot activate until the 8th.
It would appear the MEIDs for the cards being shipped are not in the Sprint database yet?
Is this a rumor, speculation or fact?
Anyone...?
i got my sim card in the mail today but my phone doesnt come in tomorrow. i will let you know what happens when i activate it
sheryip said:
i got my sim card in the mail today but my phone doesnt come in tomorrow. i will let you know what happens when i activate it
Click to expand...
Click to collapse
hey i got my sim today also.. what does your sim say next to where its says part?? mine says SIMGLW206R its the same sim i have in my galaxy s4??? this better be the rite sim i dont think its is
thats just the item number on the sim card. its will use the same sim card as your s4
sheryip said:
thats just the item number on the sim card. its will use the same sim card as your s4
Click to expand...
Click to collapse
So its supposed to look like the same card as the sim I'm my s4
Sent from my Nexus 7 using Tapatalk 2
yes , you can just put the s4 sim into the nexus if you really wanted too.
P.Mobile said:
So its supposed to look like the same card as the sim I'm my s4
Sent from my Nexus 7 using Tapatalk 2
Click to expand...
Click to collapse
sheryip said:
yes , you can just put the s4 sim into the nexus if you really wanted too.
Click to expand...
Click to collapse
Have you tried the SIM from your S4 yet?
I have the HTC One, and if I can just use the SIM from my current phone, that would be amazing!! I've been with Sprint forever, so I am not all that familiar with SIMs, haha
I dont think you can use a sim card from a s4 or htc one if its been activated on that device already.
Sent from my Galaxy Nexus using Tapatalk
I will be receiving my phone tomorrow, I tried getting a SIM from sprint and they have sent one, but it will take 3-5 business days to receive. So, went to apple store and got one SIM from them.
Hoping I can use that sim in Nexus 5.
mrjeff2 said:
I dont think you can use a sim card from a s4 or htc one if its been activated on that device already.
Sent from my Galaxy Nexus using Tapatalk
Click to expand...
Click to collapse
Perfect. I just saw that someone was able to get going by using their HTC one card so I guess it is possible.
Sent from my Galaxy Nexus using Tapatalk
mrjeff2 said:
Perfect. I just saw that someone was able to get going by using their HTC one card so I guess it is possible.
Sent from my Galaxy Nexus using Tapatalk
Click to expand...
Click to collapse
Whew! Awesome, thanks! :good:
mrjeff2 said:
Perfect. I just saw that someone was able to get going by using their HTC one card so I guess it is possible.
Sent from my Galaxy Nexus using Tapatalk
Click to expand...
Click to collapse
Where did you see this? I'm at the point of pulling my hair out because I can't get the thing activated.
Got mine today, Sprint wont activate until Nov 8th.
Some how I wont be surprised if they won't activate the phones bought from the play store.
Thankfully I got a tmo prepaid sim so I can actually use my phone.
BamAlmighty said:
Got mine today, Sprint wont activate until Nov 8th.
Some how I wont be surprised if they won't activate the phones bought from the play store.
Thankfully I got a tmo prepaid sim so I can actually use my phone.
Click to expand...
Click to collapse
Sprint representatives have confirmed that they will activate them on Sprint in Sprint Community forums, so I wouldn't worried there. I am a little surprised that they won't activate them until the 8th though.
BamAlmighty said:
Got mine today, Sprint wont activate until Nov 8th.
Some how I wont be surprised if they won't activate the phones bought from the play store.
Thankfully I got a tmo prepaid sim so I can actually use my phone.
Click to expand...
Click to collapse
What a bunch of CRAP!
mjs2011 said:
Sprint representatives have confirmed that they will activate them on Sprint in Sprint Community forums, so I wouldn't worried there. I am a little surprised that they won't activate them until the 8th though.
Click to expand...
Click to collapse
How bout a LINK!!
illek46 said:
How bout a LINK!!
Click to expand...
Click to collapse
I'm multitasking at work and don't have time to hunt it down, but if you browse the Sprint forums on their website and search for Nexus 5, you'll see plenty of posts where Sprint representatives have confirmed that the Play Store version will work on Sprint. Basically, we're at the point now that we know they will work, it's just that Sprint needs to get their crap together because they weren't prepared for people to start trying to activate them this early.
I've already contacted Sprint and gotten my early termination fee amount. At this point I'd be doing them a favor by playing out my contract. If they give me issues activating the phone it'll just push me to T-Mobile that much faster.
illek46 said:
How bout a LINK!!
Click to expand...
Click to collapse
https://community.sprint.com/baw/co...mbassadors-nexus-5--gimme-some-of-that-kitkat
DrMassenburg Nov 1, 2013 4:25 AM
If I order one directly from Google's Play Store, will I be able to activate it?
"Ninja_CJ Nov 1, 2013 11:45 AM (in response to DrMassenburg)
Yes, you can activate on Sprint. You will need to obtain a Sprint UICC (LTE SIM) from Sprint retail / dealer / web / tele and install, which should pair UICC to MEID automatically. You then go to sprint.com/activate to set up service. Note: In between power-on and Sprint provisioning there is an initial 128 MB update so make sure you're in a WiFi capable area during initial setup of an "unlocked" device."
Click to expand...
Click to collapse
To those having trouble, definitely keep us in the loop. I would also recommend asking for a manager if you call in. It really sounds like an issue of Sprint just not being properly prepared for people activating yet. I had wondered if this would happen since they're still taking preorders.
Hey I was just wondering if the Nexus 5 sold unlocked at best buy is the same one sold on the play store? Its advertised as a sprint phone and has a few different things in the box then what I saw in YouTube videos.
vibey101 said:
Hey I was just wondering if the Nexus 5 sold unlocked at best buy is the same one sold on the play store? Its advertised as a sprint phone and has a few different things in the box then what I saw in YouTube videos.
Click to expand...
Click to collapse
As far as i know there are only two versions of the nexus 5, one for north america and one for the rest of the world. The one for north america supports att, tmobile and sprint on the same device.
I actually got my Nexus 5 from T-mobile on a pay per month plan, so imagine my surprise when I put an att sim card into it rebooted and it worked on att lte. I was expecting the deivce to be locked to T-mobile and give me a sim error, the rep even told me that they are locked to T-mobile so I am not sure if they all come carrier unlocked or it was something that happened during the rooting, unlocking bootloader and custom rom process.
vibey101 said:
Hey I was just wondering if the Nexus 5 sold unlocked at best buy is the same one sold on the play store? Its advertised as a sprint phone and has a few different things in the box then what I saw in YouTube videos.
Click to expand...
Click to collapse
Yup, and Google is your friends BTW. Been asked literally hundreds of times. I am using my sprint nexus 5 just fine on straight talk right now.
Sent from my Nexus 5 using XDA Premium 4 mobile app
Is anyone using ATT? Since the Best Buy Sprint N5 has an MEID number, ATT needed an IMEI number to input into their system in order for the new sim card to work.
Well I'm 100% sure that all nexus 5's are network unlocked regardless of what carrier you get it from. Of course if you ask the customer rep that question they will say its locked because they don't want you to jump ship. They don't wanna have to go through the hassle of phone calls, emails, and letters of collection debts. Not to mention that they will get their money in the end when or if you decide to jump ship without paying cancellation fees. The the bill gets footed to your credit score in a negative manner. I spent the last three days trying to figure out whether or not they were unlocked and I got my answer from a reliable guy on here. (In the Tmobile thread) didn't want to waste 8 or 9 dollars paying a company to unlock it for me. (If it was unlocked to begin with) so yeah carriers can't be trusted. They will say whatever they have to to protect the interests of their company.
---------- Post added at 10:03 AM ---------- Previous post was at 10:01 AM ----------
crizzb07 said:
Is anyone using ATT? Since the Best Buy Sprint N5 has an MEID number, ATT needed an IMEI number to input into their system in order for the new sim card to work.
Click to expand...
Click to collapse
It is my understanding that all phones have both meid and imei numbers. Have you checked in about phone under status? Both numbers are listed there I believe.
Edit: only imei is displayed. My bad lol.
crizzb07 said:
Is anyone using ATT? Since the Best Buy Sprint N5 has an MEID number, ATT needed an IMEI number to input into their system in order for the new sim card to work.
Click to expand...
Click to collapse
Just pop an att Sim into the phone, reboot and it will start working. It should automatically register the imei, it did for me. If not you can go to setting->about phone->status and read the imei off to the Rep over the phone.
I got my nexus 5 from T-mobile, just removed their Sim card put in my work att Sim card and it picked up service. No need for an unlock or anything as I believe all nexus 5 regardless of who sells them are unlocked.
Sent from my Nexus 5 using Tapatalk
fruitsalt said:
Just pop an att Sim into the phone, reboot and it will start working. It should automatically register the imei, it did for me. If not you can go to setting->about phone->status and read the imei off to the Rep over the phone.
I got my nexus 5 from T-mobile, just removed their Sim card put in my work att Sim card and it picked up service. No need for an unlock or anything as I believe all nexus 5 regardless of who sells them are unlocked.
Sent from my Nexus 5 using Tapatalk
Click to expand...
Click to collapse
Thanks all for your help! The Best Buy Sprint N5 doesn't come with a pin to pop out the sim tray, any suggestions on what to use?
crizzb07 said:
Thanks all for your help! The Best Buy Sprint N5 doesn't come with a pin to pop out the sim tray, any suggestions on what to use?
Click to expand...
Click to collapse
I lost the pin that came with the nexus so when I need to switch Sims I just use a very fine sewing needle. Don't use a paper clip or even the pin that comes with an iPhone they are way too thick and will deform the pin hole entry, I know cause mine got deformed by the iPhone pin.
Sent from my Nexus 5 using Tapatalk
---------- Post added at 03:33 PM ---------- Previous post was at 03:17 PM ----------
crizzb07 said:
Thanks all for your help! The Best Buy Sprint N5 doesn't come with a pin to pop out the sim tray, any suggestions on what to use?
Click to expand...
Click to collapse
BTW the tray doesn't pop out completely, I would say once u push the pin in it comes out maybe like 0.5 cm after that just use ur fingers to pull it out, so the pin just kinda disengages the sim tray from the phone.
Sent from my Nexus 5 using Tapatalk
UPDATE: From the responses, it appears that this doesn't work for Moto G prepaid Verizon devices sold at Best Buy
Therefore this may not work so please take that into consideration. Good luck
Given that wasn't a clear thread to document this, I thought I would share my learning.
Short Backstory: I simply bought the Moto G during the Amazon 69.99 sale to replace my dying Droid 4.
Disclaimer
I take no responsibility if this does not work for you. Good luck.
Here are my conditions in order to make this work:
1. Newly purchased Moto G for Verizon prepaid from Amazon(NOT ACTIVATED)
2. Existing Postpaid Verizon account (As of today, 5/30/2014, my upgrade date is 10/1/2015)
Here is how I did it:
1. Turn on the Moto G
2. Bypass the Prepaid Activation by following this youtube video: https://www.youtube.com/watch?v=qhphsyRFEy4
3. Skip all the account creation options
4. Once you're on the homescreen, select the dialer app
5. Dial *228
6. Select 1 to program
7. Enter the number you want to activate the phone for including the area code (Enter your postpaid verizon number here)
8. Once the programming is complete and successful, the system will let you know
Thats it! I hope that helps someone looking for a super cheap phone that doesn't want to get tied up with contracts. Makes a great replacement phone as well.
Good luck!
So far this hasn't worked for me. No big deal since it's a great price for a Wi-Fi only device. Anyone know if it's worth it to try and activate it again every few days to see if it goes through? Or is this an "it either works the first time or it doesn't" thing?
Sent from my Galaxy Nexus using Tapatalk
zenihilist said:
So far this hasn't worked for me. No big deal since it's a great price for a Wi-Fi only device. Anyone know if it's worth it to try and activate it again every few days to see if it goes through? Or is this an "it either works the first time or it doesn't" thing?
Sent from my Galaxy Nexus using Tapatalk
Click to expand...
Click to collapse
Where does it fail? Is it after you dial *228?
windraver said:
Where does it fail? Is it after you dial *228?
Click to expand...
Click to collapse
I'm curious, too, since I'm thinking about getting two of these for each of my parents.
Yes. After I dial *228, the activation music plays for a few seconds followed by either "must be activated on prepaid" or "cannot be completed at this time" (not verbatim quotes). I also tried to use the website to add it and it told me to call customer service.
Sent from my Galaxy Nexus using Tapatalk
zenihilist said:
Yes. After I dial *228, the activation music plays for a few seconds followed by either "must be activated on prepaid" or "cannot be completed at this time" (not verbatim quotes). I also tried to use the website to add it and it told me to call customer service.
Sent from my Galaxy Nexus using Tapatalk
Click to expand...
Click to collapse
Were there any other apps running?
What Android version was running?
Also if you don't mind me asking, where did you buy it from?
I'm wondering if the prepaid detection is server based(so Verizon knows all the IMEI that are prepaid) or if it is phone based(something in the phone identifies the device as prepaid... possibly IMEI)
It also seems like some people can do it while others can't. Does anyone know if there are other models of the Moto G prepaid being sold on Verizon?
Side note, my Moto G updated to 4.4.2 after I activated it on post paid.
I got it from Best Buy in Minnesota and it already had 4.4.2 installed. Maybe Verizon fixed that "bug" with motos preinstalled version of KitKat? I'm still trying every few hours to activate it just in case it slips through by some chance.
And I made sure to clear the recent apps each time.
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So, I got two of the phones. At first both of them said they can only be prepaid, but I repeatedly retried to activate on both and it started to ask what number you want to activate on.
The problem I'm coming up with is that it says it can't find my parents' numbers.
They're both dumb phones. They're on an old unlimited plan. Dunno if that means anything.
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That popped up for me once too. I'm guessing it says that it can't find the numbers because it's looking for them among a list of existing prepaid Verizon numbers.
Glad to see others still trying.
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I tried the same thing, purchased the phone yesterday from Best Buy online and shipped with 4.4.2 - Tried activating it with *228 but got the same "this phone needs to be activated on a prepaid account" message. Also tried activating it online on the myverizon account page, but once i type in the IMEI it comes back with an error saying that I need to call customer service. I also have a friend who works at a third party Verizon store and h attempted to switch his plan over to the phone using eROES (VZW upgrade/hardware change software) and it told him that it was a prepaid phone.
If anyone could figure out a way around this I would be over-the-top happy.
Also, i tried the *228 on a phone on my account that's currently a basic phone with no data. Has anyone tried calling customer service and trying to get them to do it for them?
When I tried doing it on the website it tried to send a text to a phone on the account but buy the time the text came through the session expired. Did you get that?
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I didn't, it just threw the error almost immediately. I'm going to try again soon on the off chance that something changed - but I don't have much hope
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jhavens12 said:
I didn't, it just threw the error almost immediately. I'm going to try again soon on the off chance that something changed - but I don't have much hope
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In my case a window popped up waiting for the authorization code that's being texted. It just was taking half an hour or more to receive the text and by then the window said that it had timed out.
Maybe the system was insanely busy. I'm going to try it again today.
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GilmourD3 said:
In my case a window popped up waiting for the authorization code that's being texted. It just was taking half an hour or more to receive the text and by then the window said that it had timed out.
Maybe the system was insanely busy. I'm going to try it again today.
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I tried again and this time I tried to put it on my normal line which has my Galaxy device on it. The window did pop up with the authorization code, and it sent me the code almost instantly. Input the code into the window and it disappeared but it had the "please contact customer service" error.
Also just tried again using *228 without any luck. Has anyone found a way around this?
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windraver said:
Side note, my Moto G updated to 4.4.2 after I activated it on post paid.
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zenihilist said:
I got it from Best Buy in Minnesota and it already had 4.4.2 installed. Maybe Verizon fixed that "bug" with motos preinstalled version of KitKat?
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Would this work: retro-flash the pre-paid Moto G to the older 4.3 VZW firmware, and then try activating as post-paid phone.
http://sbf.droid-developers.org/phone.php?device=14
rvail623 said:
Would this work: retro-flash the pre-paid Moto G to the older 4.3 VZW firmware, and then try activating as post-paid phone.
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I just bought a version that has Android version 4.3. It's giving me the "This phone can only be activated on a prepaid line" message when I go through the *228 menu.
Okay, I think I may have just figured out why it didn't work for some people.
I went through some youtube videos of people trying and some succeeding and some failing. I noticed that the ones that failed are retail stores.
My guess is everyone who is trying and can't get it to work is because it was purchased from a retail store. There is a process at the store where they scan the device and activate it on Verizon's network. Its called Point of Sale Activation. This is to prevent theft of products as they can't be activated on prepaid unless scanned by Best Buy.
I bought mine on Amazon. What some companies that don't have a retail front do instead is sell products that are "Live". This determines then that the device was already live to begin with and not "activation" or "call" to Verizon is necessary.
My guess is that this difference is what enabled Verizon to know what phone IMEI or serial is prepaid.
That sounds plausible. Good thinking. So when they scanned it at best buy, they added it's number to the prepaid list.
I want to not like this idea, makes me want to buy ANOTHER moto g from amazon.
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zenihilist said:
That sounds plausible. Good thinking. So when they scanned it at best buy, they added it's number to the prepaid list.
I want to not like this idea, makes me want to buy ANOTHER moto g from amazon.
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Same... my sister needed a phone (shes on the droid 3) so I told her to pick up the 49.99 deal from best buy. It's coming in later today so I'll see if it'll work of if we have to return it.