Database Info

Really screwed up this time...

Well guys, I seem to have really done it this time. I was on 4.1.2 (9.16.6) on my HDMaxx and I was having problems gaining my root access. I used Voodoo to keep root and downgraded (while I was still on 4.1.1) back to 4.0.4 and gained root, then updated all the way back up. When I did the update to 4.1.2, I seemed to have some issues with root again. RootChecker said I have root, but all my root apps said otherwise, and I was unable to update SuperUser due to the fact that it was unable to get root access. I went through the post by Dan Rosenberg (http://www.droid-life.com/2013/04/0...r-hd-running-android-4-1-2-other-devices-too/) and it reported nothing but good news. Here's where the stupidity comes in: I didn't boot back up and test to see if the root was working. I was too excited by seeing that I could (finally) unlock my bootloader. I used the motopocalypse tool, and BAM! No recovery, no rom, no nothing. All I have is a screen that says "WARNING BOOTLOADER UNLOCKED" and if I want, I could get into AP Fastboot mode. All other options (recovery, wipe, etc.) just bring me back to the indefinite screen of the unlocked bootloader. Anyone by any chance know what I could have possibly done? Thank you in advance.

Action123 said:
Well guys, I seem to have really done it this time. I was on 4.1.2 (9.16.6) on my HDMaxx and I was having problems gaining my root access. I used Voodoo to keep root and downgraded (while I was still on 4.1.1) back to 4.0.4 and gained root, then updated all the way back up. When I did the update to 4.1.2, I seemed to have some issues with root again. RootChecker said I have root, but all my root apps said otherwise, and I was unable to update SuperUser due to the fact that it was unable to get root access. I went through the post by Dan Rosenberg (http://www.droid-life.com/2013/04/0...r-hd-running-android-4-1-2-other-devices-too/) and it reported nothing but good news. Here's where the stupidity comes in: I didn't boot back up and test to see if the root was working. I was too excited by seeing that I could (finally) unlock my bootloader. I used the motopocalypse tool, and BAM! No recovery, no rom, no nothing. All I have is a screen that says "WARNING BOOTLOADER UNLOCKED" and if I want, I could get into AP Fastboot mode. All other options (recovery, wipe, etc.) just bring me back to the indefinite screen of the unlocked bootloader. Anyone by any chance know what I could have possibly done? Thank you in advance.
Click to expand...
Click to collapse
Should probably be in the Q&A section -
But try this..
see if you can mount ADB and flash a custom recovery. You will need to google search or thread search for CWM ro TWRP for the xt926 (vanquish) and see if you can flash it through ADB.
that might get you recovery back and if you have a ROM or something on your SD try that.

Action123 said:
Well guys, I seem to have really done it this time. I was on 4.1.2 (9.16.6) on my HDMaxx and I was having problems gaining my root access. I used Voodoo to keep root and downgraded (while I was still on 4.1.1) back to 4.0.4 and gained root, then updated all the way back up. When I did the update to 4.1.2, I seemed to have some issues with root again. RootChecker said I have root, but all my root apps said otherwise, and I was unable to update SuperUser due to the fact that it was unable to get root access. I went through the post by Dan Rosenberg (http://www.droid-life.com/2013/04/0...r-hd-running-android-4-1-2-other-devices-too/) and it reported nothing but good news. Here's where the stupidity comes in: I didn't boot back up and test to see if the root was working. I was too excited by seeing that I could (finally) unlock my bootloader. I used the motopocalypse tool, and BAM! No recovery, no rom, no nothing. All I have is a screen that says "WARNING BOOTLOADER UNLOCKED" and if I want, I could get into AP Fastboot mode. All other options (recovery, wipe, etc.) just bring me back to the indefinite screen of the unlocked bootloader. Anyone by any chance know what I could have possibly done? Thank you in advance.
Click to expand...
Click to collapse
So go into ap fastboot and flash via rsd lite?
Sent from my XT926 using Tapatalk 2

Franzie3 said:
Should probably be in the Q&A section -
But try this..
see if you can mount ADB and flash a custom recovery. You will need to google search or thread search for CWM ro TWRP for the xt926 (vanquish) and see if you can flash it through ADB.
that might get you recovery back and if you have a ROM or something on your SD try that.
Click to expand...
Click to collapse
dark_mirage said:
So go into ap fastboot and flash via rsd lite?
Sent from my XT926 using Tapatalk 2
Click to expand...
Click to collapse
ADB Keeps sending me messages saying "Command Restricted" and Remote Failure. RSD Lite gives me error messages. Very confusing.

Try DROID_RAZR_HD_Utility 1.1
See if this tool will recognize your XT926 & use the menu to go back to 4.0.4 (as last resort)..

itzik_man said:
See if this tool will recognize your XT926 & use the menu to go back to 4.0.4 (as last resort)..
Click to expand...
Click to collapse
Tried it. Same thing: FAILED (Remote Failure). Any ideas??

Action123 said:
Well guys, I seem to have really done it this time. I was on 4.1.2 (9.16.6) on my HDMaxx and I was having problems gaining my root access. I used Voodoo to keep root and downgraded (while I was still on 4.1.1) back to 4.0.4 and gained root, then updated all the way back up. When I did the update to 4.1.2, I seemed to have some issues with root again. RootChecker said I have root, but all my root apps said otherwise, and I was unable to update SuperUser due to the fact that it was unable to get root access. I went through the post by Dan Rosenberg (http://www.droid-life.com/2013/04/0...r-hd-running-android-4-1-2-other-devices-too/) and it reported nothing but good news. Here's where the stupidity comes in: I didn't boot back up and test to see if the root was working. I was too excited by seeing that I could (finally) unlock my bootloader. I used the motopocalypse tool, and BAM! No recovery, no rom, no nothing. All I have is a screen that says "WARNING BOOTLOADER UNLOCKED" and if I want, I could get into AP Fastboot mode. All other options (recovery, wipe, etc.) just bring me back to the indefinite screen of the unlocked bootloader. Anyone by any chance know what I could have possibly done? Thank you in advance.
Click to expand...
Click to collapse
Why are you trying to use voodoo to keep root and then downgrade/fastboot to stock? If you are downgrading and already had root on 4.1.1 you could downgrade without root, and even on 4.1.2 rooted and unlocked you just downgrade. You don't have to worry about root. Once the phone is back to stock upgrade to the latest 4.1.2 and then use the root and unlock bootloader if needed.
Is your bootloader already unlocked?
Even if your bootloader is locked you should have no problem rooting even on 4.1.2 with motochopper. And then unlock the bootloader with motopocalypse to be able to downgrade from 4.1.2.otherwose there is no downgrading. Motochopper must be used first if you don't have root or lost root on 4.1.2 in order to use motopocalypse .
Sent from my XT926 using Tapatalk 2

an21281 said:
Why are you trying to use voodoo to keep root and then downgrade/fastboot to stock? If you are downgrading and already had root on 4.1.1 you could downgrade without root, and even on 4.1.2 rooted and unlocked you just downgrade. You don't have to worry about root. Once the phone is back to stock upgrade to the latest 4.1.2 and then use the root and unlock bootloader if needed.
Is your bootloader already unlocked?
Even if your bootloader is locked you should have no problem rooting even on 4.1.2 with motochopper. And then unlock the bootloader with motopocalypse to be able to downgrade from 4.1.2.otherwose there is no downgrading. Motochopper must be used first if you don't have root or lost root on 4.1.2 in order to use motopocalypse .
Sent from my XT926 using Tapatalk 2
Click to expand...
Click to collapse
I'm not having issues with that stuff anymore. What I am having issues with, Is that my phone is unlocked, no rom, no recovery, etc. All I get is a warning for the unlocked bootloader and AP Fastboot. Everything else in the boot menu doesn't work. I really need to get something figured out. Nothing seems to be working. Look at the above posts for more info on the situation.

Action123 said:
ADB Keeps sending me messages saying "Command Restricted" and Remote Failure. RSD Lite gives me error messages. Very confusing.
Click to expand...
Click to collapse
Are your drivers updated on your computer?
sent from my xt926 RAZR maxx hd

I understand your situation and I have read the posts. What I am trying to say is that you did something wrong, and that there is no need to try to preserve root when fastbooting or downgrading with any utility because you will loose root. Your first post is confusing. You say you were on 4.1. 2 then 4.1.1 and downgraded. Was your bootloader unlocked prior to all this? Once your bootloader is unlocked, you can root on any firmware and sbf to factory settings which should remove root also. You need to re root, and to with motochopper it's the easiest. If I were you I would just sbf using matts until 1.20, upgrade all the way to 4.1.2 then root with utility. I don't see how it's not working.
Or sbf 4.1.2 and just root like stated above...
In order to get into fb mode do a hard reset(hold over and vol - for 10secs then immediately hold power and vol+
Sent from my XT926 using Tapatalk 2

If you can get into fastboot and are status 3 unlocked just flash a custom recovery manually and be on your way. It's not hard...
Sent from my XT926 using Tapatalk 2
---------- Post added at 12:23 AM ---------- Previous post was at 12:20 AM ----------
Start at step 3...
http://www.droidrzr.com/index.php/topic/15583-twrp-installation-on-unlocked-bl-razr-hdmaxx/
Sent from my XT926 using Tapatalk 2

koftheworld said:
Are your drivers updated on your computer?
sent from my xt926 RAZR maxx hd
Click to expand...
Click to collapse
Everything is updated. I'm on OS X dual booting windows. Tried it from both OS's and still getting same problems.

an21281 said:
I understand your situation and I have read the posts. What I am trying to say is that you did something wrong, and that there is no need to try to preserve root when fastbooting or downgrading with any utility because you will loose root. Your first post is confusing. You say you were on 4.1. 2 then 4.1.1 and downgraded. Was your bootloader unlocked prior to all this? Once your bootloader is unlocked, you can root on any firmware and sbf to factory settings which should remove root also. You need to re root, and to with motochopper it's the easiest. If I were you I would just sbf using matts until 1.20, upgrade all the way to 4.1.2 then root with utility. I don't see how it's not working.
Or sbf 4.1.2 and just root like stated above...
In order to get into fb mode do a hard reset(hold over and vol - for 10secs then immediately hold power and vol+
Sent from my XT926 using Tapatalk 2
Click to expand...
Click to collapse
I rooted a while back. Before the 4.1.2 update came out. I was on the latest update (4.1.1) but the only way to root an HDMaxx at that time with 4.1.1 was to go back to the original 4.0.4, root, keep root using voodoo, then upgrade back to 4.1.1 again. This worked fine on 4.1.1. Then, I upgraded to 4.1.2 and I lost root (even using voodoo correctly). I tried to unlock, then wipe the phone and try to do the process over again, but now I am without rom and recovery. Plus, for whatever reason, my phone isn't responding to adb or fastboot commands. It's probably an amateur user error, but it would help if someone could point me in the right direction. My apologies for a bad initial explanation. Again, thank you in advance.

arcanexvi said:
If you can get into fastboot and are status 3 unlocked just flash a custom recovery manually and be on your way. It's not hard...
Sent from my XT926 using Tapatalk 2
---------- Post added at 12:23 AM ---------- Previous post was at 12:20 AM ----------
Start at step 3...
http://www.droidrzr.com/index.php/topic/15583-twrp-installation-on-unlocked-bl-razr-hdmaxx/
Sent from my XT926 using Tapatalk 2
Click to expand...
Click to collapse
Tried and this is what I got back. Battery was charging all freakin night. So I doubt it's actually low.
Kim-Jong-Il:~ Cooper$ fastboot flash recovery /usr/bin/twrp-2.5.0.0-recovery-vanquish.img
(bootloader) Variable not supported!
target reported max download size of 31457280 bytes
sending 'recovery' (7428 KB)...
OKAY [ 0.629s]
writing 'recovery'...
(bootloader) Battery Low!!
FAILED (remote failure)
finished. total time: 0.750s

Just in case you overlooked the obvious, have you tried another USB port? My Mac only has one USB 2.0 when I boot it into Windows.
Another problem I have on occasion is that the USB cable just doesn't take for whatever reason. I have to unplug it and plug it back in and try again before anything can be flashed. The phone says its plugged but nothing transfers.
To repeat what's already been said, make sure you've gotten the updated Motorola drivers for Windows.
Make sure the Android SDK is installed and fastboot and adb are added to your PATH in Windows.
If still you have nothing, I only quickly read but I didn't notice that you'de attempted to flash a stock ROM for your carrier or not. It will wipe your data and internal SD, however it seems that whatever the problem is, that if you can get into recovery then something should work.
I'm really sorry that all I can offer is redundant and basic information but sometimes we overlook what's obvious or right in front of us, and good luck with it.
Edit: Sorry, I didn't see the battery low thing. Have you tried a simulated battery pull? Hold volume up and the power button for a bit. You're wanting to feel 10 quick vibrations.

PantsDownJedi said:
Just in case you overlooked the obvious, have you tried another USB port? My Mac only has one USB 2.0 when I boot it into Windows.
Another problem I have on occasion is that the USB cable just doesn't take for whatever reason. I have to unplug it and plug it back in and try again before anything can be flashed. The phone says its plugged but nothing transfers.
To repeat what's already been said, make sure you've gotten the updated Motorola drivers for Windows.
Make sure the Android SDK is installed and fastboot and adb are added to your PATH in Windows.
If still you have nothing, I only quickly read but I didn't notice that you'de attempted to flash a stock ROM for your carrier or not. It will wipe your data and internal SD, however it seems that whatever the problem is, that if you can get into recovery then something should work.
I'm really sorry that all I can offer is redundant and basic information but sometimes we overlook what's obvious or right in front of us, and good luck with it.
Edit: Sorry, I didn't see the battery low thing. Have you tried a simulated battery pull? Hold volume up and the power button for a bit. You're wanting to feel 10 quick vibrations.
Click to expand...
Click to collapse
I think I figured out the sad truth. I take back my previous statement about charging. Since my bootloader and recovery image are not functional, in addition to not having a rom, my device is therefore unable to "accept" the charge. I'm sitting down to solder together a factory cable (which forces the device to accept the charge, by going directly into the battery). I found it here: http://droidrazrroot.com/droid-razr-hacks/how-to-make-motorola-factory-cable/

Action123 said:
I think I figured out the sad truth. I take back my previous statement about charging. Since my bootloader and recovery image are not functional, in addition to not having a rom, my device is therefore unable to "accept" the charge. I'm sitting down to solder together a factory cable (which forces the device to accept the charge, by going directly into the battery). I found it here: http://droidrazrroot.com/droid-razr-hacks/how-to-make-motorola-factory-cable/
Click to expand...
Click to collapse
Just buy a factory cable from team Black hat everyone else does.
sent from my xt926 RAZR maxx hd

koftheworld said:
Just buy a factory cable from team Black hat everyone else does.
sent from my xt926 RAZR maxx hd
Click to expand...
Click to collapse
Soldered one together in about 10 mins. Worked as expected. I guess that was just the problem. I think I'll order a cable adapter from them. Thanks for the help

Action123 said:
Soldered one together in about 10 mins. Worked as expected. I guess that was just the problem. I think I'll order a cable adapter from them. Thanks for the help
Click to expand...
Click to collapse
Most people are not so adept nor have the tools readily available to do as you did and make their own factory cable.
That's why we went to the trouble of producing the factory cable adapters so average users could have a safe and inexpensive solution to this problem and never have to worry about it.
It's the best $10 investment you can make for your Motorola device.
Congrats on being resourceful and fixing your phone yourself!

cellzealot said:
Most people are not so adept nor have the tools readily available to do as you did and make their own factory cable.
That's why we went to the trouble of producing the factory cable adapters so average users could have a safe and inexpensive solution to this problem and never have to worry about it.
It's the best $10 investment you can make for your Motorola device.
Congrats on being resourceful and fixing your phone yourself!
Click to expand...
Click to collapse
Ordered my adapter from you guys this AM

[Q] Need some help... rooted my phone, then received OTA update JZO54K.I535VRBMF1...

Hello,
Need some help here... I am a newbie... I had rooted my phone to unlock and use data while traveling in Europe with the below instructions... http://forum.xda-developers.com/showthread.php?t=2046439 .... worked great!
I installed VRBLK3 (last update) before I received the VRBMF1 OTA update last night which automatically updated my phone. I am faced with error saying Unauthorized Software on phone, goto Verizon.
I am unable to boot into Odin Recovery Mode, but I can boot into Odin mode. I am unable to perform any steps to flash my phone again and then load the latest update manually via Odin.
What am I missing here? Thoughts? Any assistance would be appreciated.
Thanks,
Jason

Your bootloader wasn't unlocked correctly and the update sure did mess up it up as it updated while you are rooted.
You can odin it just takes time as soon pull out the battery as soon as you out it in hold power, volume up and home. You should get into odin so you can flash a stock image.
Sent from my SCH-I535 using Tapatalk 4 Beta

I have the same problem. I haven't run the update, but it has downloaded. Either with buttons or through rommanager, I can't get into recovery mode (I have ClockWorkMod Recovery installed) . I keep deferring the update.
What are the steps to flash a stock image?

airtrons said:
I have the same problem. I haven't run the update, but it has downloaded. Either with buttons or through rommanager, I can't get into recovery mode (I have ClockWorkMod Recovery installed) . I keep deferring the update.
What are the steps to flash a stock image?
Click to expand...
Click to collapse
Use the ODIN program and then download the stock image from rootzwiki (or here at XDA if its posted)
Plug your phone into the USB port of a computer and then run the ODIN program. Then post the entire .tar package in the PDA section after your phone gets recognized (you'll need to boot into download mode, which is volume down+power+home).
Read the guide over at XDA for a better explanation. Here's the URL.
http://forum.xda-developers.com/showthread.php?t=1762709
sent from my GS3 from the infected army

Addiso said:
Your bootloader wasn't unlocked correctly and the update sure did mess up it up as it updated while you are rooted.
You can odin it just takes time as soon pull out the battery as soon as you out it in hold power, volume up and home. You should get into odin so you can flash a stock image.
Sent from my SCH-I535 using Tapatalk 4 Beta
Click to expand...
Click to collapse
I can get into Odin Download Mode, but I can't get into Odin Recovery (it gives me error in upper left corner ... SECURE FAIL: KERNEL).
When I get into Odin Download Mode and I hook it up to my laptop, it doesn't recognize the device even though I have the drivers loaded on my laptop.
Thoughts?

It should still work. Check the USB drivers in device manager.
Sent from my XT912 using xda app-developers app

Similar Problem
OK, so I've just been deferring the update. Just wanted to know if there is a way to get the update without having to unroot my phone first. I'd really rather not run through the motions of doing the whole unroot-reroot process but this update is bugging me.

iamme216 said:
OK, so I've just been deferring the update. Just wanted to know if there is a way to get the update without having to unroot my phone first. I'd really rather not run through the motions of doing the whole unroot-reroot process but this update is bugging me.
Click to expand...
Click to collapse
I was rooted (stock), took the OTA (a no no but did it anyway) this locked the bootloader and i lost root.
I used this one click to unlock bootloader, gain root AND install TWRP custom recovery and it worked FLAWLESSLY!
http://forum.xda-developers.com/showthread.php?t=2332825
-SKB

iamme216 said:
OK, so I've just been deferring the update. Just wanted to know if there is a way to get the update without having to unroot my phone first. I'd really rather not run through the motions of doing the whole unroot-reroot process but this update is bugging me.
Click to expand...
Click to collapse
http://forum.xda-developers.com/showpost.php?p=42978477&postcount=9
try this it worked for me

kidhudi said:
http://forum.xda-developers.com/showpost.php?p=42978477&postcount=9
try this it worked for me
Click to expand...
Click to collapse
I believe I just got soft bricked with this method.

iamme216 said:
I believe I just got soft bricked with this method.
Click to expand...
Click to collapse
what? how is that possible? what were the steps you took? where did things go wrong?
if you can get into odin you should be ok. just flash the stock image and use the one-click method. but be careful i am reading about the one click casual method causing hard bricks on some devices.

kidhudi said:
what? how is that possible? what were the steps you took? where did things go wrong?
if you can get into odin you should be ok. just flash the stock image and use the one-click method. but be careful i am reading about the one click casual method causing hard bricks on some devices.
Click to expand...
Click to collapse
I followed everything. started the update, it reset and i got a "system software not authorized by Verizon Wireless has been found on your phone. Please turn off your phone and go to the nearest verizon wireless store for help." About to go in and odin now.

sorry about that bro. that process worked for me and a buddy of mine flawlessly. are you able to get into odin mode?
I deleted that post. I really still don't understand what went wrong. I have used these apps successfully MANY times in the past.
let me know how it all works out.

kidhudi said:
sorry about that bro. that process worked for me and a buddy of mine flawlessly. are you able to get into odin mode?
I deleted that post. I really still don't understand what went wrong. I have used these apps successfully MANY times in the past.
let me know how it all works out.
Click to expand...
Click to collapse
Just went all the way back to stock. Had to erase everything. Luckily I have most of my stuff on my SD card and my TiBu backup so not all is lost. Sucks I ended up having to do what I didn't want just for an update.

skbgiants said:
I was rooted (stock), took the OTA (a no no but did it anyway) this locked the bootloader and i lost root.
I used this one click to unlock bootloader, gain root AND install TWRP custom recovery and it worked FLAWLESSLY!
http://forum.xda-developers.com/showthread.php?t=2332825
-SKB
Click to expand...
Click to collapse
That's interesting. The same exact thing happened to me. I was rooted, running stock, accepted the ota, lost root but it left the bootloader unlocked.And then the next time I powered up my phone I saw Verizon had given me an unlocked icon and it says custom under it. I originally rooted my phone using that one click casual so now I'm really not sure if I should use it to root again. Any thoughts?

RipRip said:
That's interesting. The same exact thing happened to me. I was rooted, running stock, accepted the ota, lost root but it left the bootloader unlocked.And then the next time I powered up my phone I saw Verizon had given me an unlocked icon and it says custom under it. I originally rooted my phone using that one click casual so now I'm really not sure if I should use it to root again. Any thoughts?
Click to expand...
Click to collapse
If you want root, then root. Preexisting root tools still work on the latest VRBMF1 ota. You can check if you're still rooted by downloading Root Checker from the store.
Sent from my SCH-I535 using Tapatalk 4 Beta

RipRip said:
That's interesting. The same exact thing happened to me. I was rooted, running stock, accepted the ota, lost root but it left the bootloader unlocked.And then the next time I powered up my phone I saw Verizon had given me an unlocked icon and it says custom under it. I originally rooted my phone using that one click casual so now I'm really not sure if I should use it to root again. Any thoughts?
Click to expand...
Click to collapse
Seriously use this tool. Works great!

[Q] 9.18.79 Fail No Root Or Stock Recovery

Okay to make this easier to understand Ill start from the beginning. I rooted my phone on june 20th of this year. Everything went smooth. I did a backup of my stock system although I didnt load any ROMs or unlock my bootloader. I tried updating to 9.18.79 and I get about 1/4 of the way through, maybe a 1/3 and it freezes, follwed by the dead droid icon and a reboot. I tried temporarily unrooting my device to install the update and I had the same issue. Then I unrooted my phone and delted the superuser backup and once again, the update failed. Ive tried to do a stock recovery from the boot menu only to get the dead droid icon. One of the other things I noticed is that my backup assistan icon is missing all of a sudden (maybe it was removed as an app Icon like the navigation, I dont know) but I still have backup assistant plus in my apps when I go to system settings. My question at this point would be how do I get this update to fully install? Do I necesarily need the update? Will it hurt jus having 9.16? Is my phone incapable of being saved? Before I get bullied about creating a thread thats already adressed I havent seen anyone in the same situation that Im in. Any help is greatly appreciated! Thanks.

If you update you won't be able to unlock your bootloader. So it's not really worth it. Nothing major in the update. If you insist flash the stock firmware back on your phone.
Sent from my PACMAN MATRIX HD MAXX

deeje00 said:
If you update you won't be able to unlock your bootloader. So it's not really worth it. Nothing major in the update. If you insist flash the stock firmware back on your phone.
Sent from my PACMAN MATRIX HD MAXX
Click to expand...
Click to collapse
I read you can't unlock the bootloader on 9.16 anyway with verizon. But alright. How could I flash the stock firmware back on? Will I be able to get updates in the future like 4.2 if we ever get it? And now Im trying to root again, In motochopper I dont get the option to run.bat file. It just says run, when I click on it and hit enter It says daemon is running. On my phone it isnt saying I have root at all though.

XT926 Razr Maxx HD rooted but locked HELP

Hey everyone so i have a XT926
System version 9.18.79.XT926.Verizon.en.US
Android version 4.1.2
Build 9.8.1Q-79
Boot Mode 10.9B
AP Fastboot flash (device is locked status code 0
So about 6 months ago i tried to root and unlock phone, i rooted fine but messed up on the unlock. And the phone was stuck in boot loop. anyways i was able with help from here on XDA get it out of boot loop and working. My issue is a couple things.
1. Can it be unlocked (i have read and read and dont believe its possible)
2. It wont do a factory hard reset it errors out and just reboots.
3. I try to do the OTA and it just get the android guy with the red triangle and then reboots.
4. when i hold volume up and power and get the factory reset, normal boot etc options, any i select just reboot phone.
I would like to do 1 of the following things. and would prefer 1.:
1. if possible unlock and install custom rom.
2. Do the OTA update and have a fresh install
3. Do a factory wipe and sell phone.
Please any help would be great, as the phone has gotten super slow and i usualy like to do a factory reset every 4-5 months to wipe it.
thanks

#1= not possible on your build. you can only install safestrap roms which are limited and most commonly found over on razr forum.
to clean it up and go back to stock you could either, use rsd to reflash stock, or grab the one click utility from the dev forum to do the same. the one click utility is the easiest of the 2, just be sure to get the build that matches your system version or newer. you can flash the same version or newer only, trying to flash an older version will just result in a boot loop.

bweN diorD said:
#1= not possible on your build. you can only install safestrap roms which are limited and most commonly found over on razr forum.
to clean it up and go back to stock you could either, use rsd to reflash stock, or grab the one click utility from the dev forum to do the same. the one click utility is the easiest of the 2, just be sure to get the build that matches your system version or newer. you can flash the same version or newer only, trying to flash an older version will just result in a boot loop.
Click to expand...
Click to collapse
Are you talking about DROID RAZR HD Utility 1.21 - Windows/Mac/Linux

soloblazer said:
Are you talking about DROID RAZR HD Utility 1.21 - Windows/Mac/Linux
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Click to collapse
for your build you would need version 1.33 found here http://forum.xda-developers.com/showpost.php?p=46269380&postcount=1
1.21 would bootloop because of the locked bootloader.

bweN diorD said:
for your build you would need version 1.33 found here http://forum.xda-developers.com/showpost.php?p=46269380&postcount=1
1.21 would bootloop because of the locked bootloader.
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Click to collapse
Ok, i will give it a shot in the morning after full battery charge, i will let you know,,
thanks for your help.

bweN diorD said:
for your build you would need version 1.33 found here http://forum.xda-developers.com/showpost.php?p=46269380&postcount=1
1.21 would bootloop because of the locked bootloader.
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Click to collapse
Everything went smooth with the #1 option and doing a factory reset etc.
thanks for your help.

soloblazer said:
Everything went smooth with the #1 option and doing a factory reset etc.
thanks for your help.
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Click to collapse
happy to help, glad you got it fixed.

Hi, I have a question.
I had a hard time getting any of the utilities to work initially. Booting up was just scrambled and broken. Anyway, I used v1.34 and it's made progress. It worked it's way through writing system and such. Now the phone is stuck on a bootloop. The phone cannot make it passed the red M before rebooting.
When the phone is plugged in and on an inescapable bootloop, is it charging? My battery was hovering above empty before the v1.34 utility brought me here.

soloblazer said:
Everything went smooth with the #1 option and doing a factory reset etc.
thanks for your help.
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So now that the OTA for kitkat is out, i tried to do it and it fails now. what do you suggest to get the newest OTA with kitkat?
thanks

soloblazer said:
So now that the OTA for kitkat is out, i tried to do it and it fails now. what do you suggest to get the newest OTA with kitkat?
thanks
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Click to collapse
Are you rooted? If so, that is why.
Did you freeze or remove any apps? If so, that's another reason why.
In either case, you will have to FXZ back to stock, unrooted to take the OTA. However, you WILL lose root and there is no root exploit for Kit Kat unless you have an unlocked bootloader, which you already found out you can't have based on the version your phone was at (9.18.X). And, there is NO way to carry root over the OTA. Voodoo doesn't work with Kit Kat at all, and there is just no other way to keep root on locked bootloaders, period.
So, either hold off on the Kit Kat update and pray someone finds a way to root it for locked bootloaders, or else if you can't wait, then realize you may never see root on this phone again.

iBolski said:
Are you rooted? If so, that is why.
Did you freeze or remove any apps? If so, that's another reason why.
In either case, you will have to FXZ back to stock, unrooted to take the OTA. However, you WILL lose root and there is no root exploit for Kit Kat unless you have an unlocked bootloader, which you already found out you can't have based on the version your phone was at (9.18.X). And, there is NO way to carry root over the OTA. Voodoo doesn't work with Kit Kat at all, and there is just no other way to keep root on locked bootloaders, period.
So, either hold off on the Kit Kat update and pray someone finds a way to root it for locked bootloaders, or else if you can't wait, then realize you may never see root on this phone again.
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Click to collapse
I am the one that started this thread, and i used DROID RAZR HD Utility to get my phone updated via the last update. i have not frooze or removed any of the stock apps. and i dont think i am still rooted. I dont care about having root anymore, so just would like to flash the newest OTA>

iBolski said:
Are you rooted? If so, that is why.
Did you freeze or remove any apps? If so, that's another reason why.
In either case, you will have to FXZ back to stock, unrooted to take the OTA. However, you WILL lose root and there is no root exploit for Kit Kat unless you have an unlocked bootloader, which you already found out you can't have based on the version your phone was at (9.18.X). And, there is NO way to carry root over the OTA. Voodoo doesn't work with Kit Kat at all, and there is just no other way to keep root on locked bootloaders, period.
So, either hold off on the Kit Kat update and pray someone finds a way to root it for locked bootloaders, or else if you can't wait, then realize you may never see root on this phone again.
Click to expand...
Click to collapse
I am the one that started this thread, and i used DROID RAZR HD Utility to get my phone updated via the last update. i have not frooze or removed any of the stock apps. and i dont think i am still rooted. I dont care about having root anymore, so just would like to flash the newest OTA>

soloblazer said:
I am the one that started this thread, and i used DROID RAZR HD Utility to get my phone updated via the last update. i have not frooze or removed any of the stock apps. and i dont think i am still rooted. I dont care about having root anymore, so just would like to flash the newest OTA>
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Click to collapse
My bad for not realizing that.
Are you still getting the dead Andy screen after applying the OTA? If so, then you need to go back into the recovery as you did before and then apply the OTA again. This is a two-step process, especially if you applied the OTA manually rather than taking it automatically.
It's still waiting to continue the update for the OTA. So, go back into recovery and navigate to where you stored the OTA zip file on your external SD card and then apply it again and you should be good to go.

iBolski said:
My bad for not realizing that.
Are you still getting the dead Andy screen after applying the OTA? If so, then you need to go back into the recovery as you did before and then apply the OTA again. This is a two-step process, especially if you applied the OTA manually rather than taking it automatically.
It's still waiting to continue the update for the OTA. So, go back into recovery and navigate to where you stored the OTA zip file on your external SD card and then apply it again and you should be good to go.
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Click to collapse
So just to be clear.
I go to settings/aboutphone/system update. It says checking for update. Update Available/ then i hit download, it downloads it. I click install now. Phone reboots and i see the android man, status bar starts going and gets about 1/3 the way and then get the red triangle in the stomach of the android man. and then phone reboots.

soloblazer said:
So just to be clear.
I go to settings/aboutphone/system update. It says checking for update. Update Available/ then i hit download, it downloads it. I click install now. Phone reboots and i see the android man, status bar starts going and gets about 1/3 the way and then get the red triangle in the stomach of the android man. and then phone reboots.
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Click to collapse
At that point when it reboots, it should continue on and you should see the android picture again as it continues on installing. This is the second stage of the install and can take up to 15 minutes to complete.
Are you saying it just keeps rebooting at that point and never completes? If so, then you need to go here and follow SamuriHL's directions to the letter to get you up and running -> http://www.droidrzr.com/index.php/topic/45494-how-to-xt926-upgrade-to-kitkat-ota/

iBolski said:
At that point when it reboots, it should continue on and you should see the android picture again as it continues on installing. This is the second stage of the install and can take up to 15 minutes to complete.
Are you saying it just keeps rebooting at that point and never completes? If so, then you need to go here and follow SamuriHL's directions to the letter to get you up and running -> http://www.droidrzr.com/index.php/topic/45494-how-to-xt926-upgrade-to-kitkat-ota/
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Click to collapse
No after the android guy with the red triangle, it just does a complete reboot back into android. and then says update failed.

soloblazer said:
No after the android guy with the red triangle, it just does a complete reboot back into android. and then says update failed.
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Click to collapse
Were you rooted at any point in time? If so, did you flash back to stock? Just uninstalling root will not work.
Your phone must be completely stock with no evidence of it being modified in order for the OTA to work. Rooting is one thing that will modify it to where an OTA will not take.
I had explained earlier that if you rooted and/or froze/removed any system/stock apps, you must use an FXZ image to put your phone back to stock. The link I supplied you with in that previous post will give you a stock Kit Kat image to flash to your phone. That is what you must do.

soloblazer said:
So now that the OTA for kitkat is out, i tried to do it and it fails now. what do you suggest to get the newest OTA with kitkat?
thanks
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Click to collapse
the razr utility has been updated since you started this thread, to KK.
just go back to the utility post from before, and you will see the new KK version at the bottom.
use it the same way you used the old one and you will be on stock KK. its the same as taking the ota update.

Hi there:
I've been following this thread, as I'm in a similar situation. I'm pretty sure I'm stuck with either rooted JB or unrooted KK, but just wanted to confirm.
Here's what I have:
-Phone: Razr HD
-System version: 9.18.94.XT926 (VZW US)
-Android: 4.1.2
-Rooted
-Locked bootloader
I'd love some clarifications/confirmations on the following, if anyone has them:
-There is no way to downgrade the system version to an unlockable version (like 9.16). Not even with flashing back to stock everything with the Droid Razr HD Utility.
-There is currently no way to root KK without an unlocked bootloader.
-If I unroot (flash back to stock) and upgrade, I will lose root and likely not get it back.
-The only way for me to currently keep root is to stay on JB.
I'm not interested in custom ROMs, just root.
Thanks in advance.

phraxen said:
Hi there:
I've been following this thread, as I'm in a similar situation. I'm pretty sure I'm stuck with either rooted JB or unrooted KK, but just wanted to confirm.
Here's what I have:
-Phone: Razr HD
-System version: 9.18.94.XT926 (VZW US)
-Android: 4.1.2
-Rooted
-Locked bootloader
I'd love some clarifications/confirmations on the following, if anyone has them:
-There is no way to downgrade the system version to an unlockable version (like 9.16). Not even with flashing back to stock everything with the Droid Razr HD Utility.
-There is currently no way to root KK without an unlocked bootloader.
-If I unroot (flash back to stock) and upgrade, I will lose root and likely not get it back.
-The only way for me to currently keep root is to stay on JB.
I'm not interested in custom ROMs, just root.
Thanks in advance.
Click to expand...
Click to collapse
-no, cant be done
-correct
-correct
-correct

[Q] Please Help me! Phone won't complete reboot

I'm lost.... Phone is stuck at the red electric eye animation. I can so a hard reset, actually did that several times, but the phone always stops in this animation. I haven't changed anything in a while other than downloading an app to reboot the device with one touch. The Phone is unlocked and rooted, but nothing beyond that.
Any ideas?
Thank you,
David

I've never seen this before. Usually only happens on bad recovery installs, ROM installation, or other flash. The only thing I can recommend is a flash of the stock image with RSD lite.
Wait for some other replies though.

Thanks, i would definitely have to research how to do that.
I can get to the boot menu, but all options... recovery, fast boot and factory all get stuck at the electric orb/eye animation.

davfed said:
Thanks, i would definitely have to research how to do that.
I can get to the boot menu, but all options... recovery, fast boot and factory all get stuck at the electric orb/eye animation.
Click to expand...
Click to collapse
If you can't even get into recovery, then definitely it means it's time to go into fastboot mode and flash a stock image back onto it.
You can get to fastboot mode by rebooting the phone (or powering on) and then immediately press vol down + power and that will get you into fastboot mode where you can use either RSDLite or House of Moto tools to flash a stock image back onto your phone.
That seems to be the only recourse.

OK, downloading RSDlite and installing now. Im in AP fastboot flashmode on my phone. I have the latest device drivers from Motorola installed.
So, this whole finding and flashing new image thing is beyond me, i will search for it, but if anyone has an easy explanation, i would greatly appreciate it.
Edit: Ok, i found the correct image to flash. I'm assuming that it is the complete OS? if that is the case, I'm going with the last version where I had almost double battery life. Am i on the right track?

So basically you are going to download a 700mb stock image. Go to http://sbf.droid-developers.org/phone.php?device=5 for that download. That will be what you are flashing
Sent from my DROID RAZR HD using Tapatalk

Thank you so much Sad Panda!!!
I'm flashing 4.4.2 instead of the last version I was planning on. It's in process now so I'll know soon.
If this works, then I will look for a custom rom without all the bloatware and other garbage. I suppose this failure has made me do something that i have always been too nervous to try.
I know that asking questions without searching is frowned upon, and I get that, but having someone to interact with is very reassuring.
Again, many many thanks to you for your time!!!!

Not a problem. I have a question out there right now waiting to be answered, so it's appropriate for me to give back
Sent from my DROID RAZR HD using Tapatalk

It worked. You are my hero Mr. Panda!!!
Thank you!!!

except sbf doesnt have the .15 update yet...but can be found here: http://www.droidrzr.com/index.php/topic/54379-fxz-442-1834615/

cmh714 said:
except sbf doesnt have the .15 update yet...but can be found here: http://www.droidrzr.com/index.php/topic/54379-fxz-442-1834615/
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Click to collapse
is it worth reflshing to get the .15?
I'm halfway to setting my phone back to the way it was.

davfed said:
is it worth reflshing to get the .15?
I'm halfway to setting my phone back to the way it was.
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Click to collapse
IMHO, nope, no real reason if everything is working well.....there was a security fix however.
http://www.verizonwireless.com/dam/support/pdf/system_update/droidrazrhd-09-09-14.pdf