Hello all,
First, let me preface this by apologizing for my lack of tech savvy. That said, I, like many others, am experiencing a boot loop on my Infuse. I've done a good amount of research on the issue, and most things point to a fault power button. I removed the battery, took the phone apart, wiped down the plastic piece, used compressed air to try to remove dust/dirt/debris/grime etc., put it back together, and the same thing happened.
Right now, the battery seems to be sapped of charge. When I plug a charger in, I get the little load icon, and then I get the battery icon that is usually filled to some extent with green indicating the amount of charge. However, the battery icon now only shows the load icon in it. After about 2 seconds, it goes black, and then just to load icon appears, before switching back to the battery with load icon, and so on and so forth.
I took the cleaning technique one step further and removed the tiny black screws from the circuit board, physically popping it off of it's stand, and then again used compressed air etc., to try to unclog the power button, if in fact this was the case. I also had read that the two little copper tabs near the power button sometimes get a little crushed, and need to be gently pried out, just a tad bit, in order to complete the circuit, so I tried that too, and still get the same issue.
This all started when my phone froze up, as it sometimes does, and restarted in the middle of me using it. However, at that point, the Samsung logo screen just kept popping up, then going black, popping up, going black etc etc. I took out the battery, and as soon as I replaced it, the Samsung logo returned, bringing me to where I am now.
So that said, what else could it be if not the power button? I've heard some suggest that it could perhaps be the SD card (I tried doing these steps with, and without the SD card loaded into the back of the phone), and even some saying that it's a bad battery. My phone has never gotten wet before, confirmed by the moisture tab, but it has sporadically frozen up on me, and sometimes gets very hot, especially when using the GPS and other apps. I haven't downloaded anything recently, and usually when it freezes up, I just hold down the power key until it reboots.
I hope this isn't too repetitive of a question. I haven't updated anything like Jellybean etc onto the phone, so it's all exactly as it was when I first got it from an operating standpoint.
I did a live chat with a Samsung rep, and they tried to have me to do the volume button + power button reset, but I couldn't get out of the loop.
Any assistance would be greatly appreciated!
You are not alone.
I have the same exact problem. Put in the battery and Samsung appears on the screen without pushing the power button, stays for about 2-3 seconds, fades away and repeats. If I plug in the usb cable, instead of Samsung, it shows the grey battery symbol for about 2-3 seconds then fades out and repeats. Trying to boot to recovery or to put it into download mode does not work.It just repeats the grey battery icon. This is with original stock firmware. This phone has never been upgraded or rooted. It was my daughter's and she didn't want to change it. Now the phone is useless. Tried with and without sim, with and without sd card. Different usb cables. Even holding my tongue sideways. Any suggestions are appreciated.
like this?
http://www.youtube.com/watch?v=AdSusfiSjqI
Related
I have a rooted stock phone that stopped working for no apparent reason (no new ROM flashed, no configuration change). It starts, shows the Samsung logo, and immediately reboots. I tried to put it in download mode, when i hold the 3 keys I see the download logo showing up, but it reboots after a few seconds anyway. after a while it will start looping through the battery charge screen (which shows the battery as empty). I tried 2 different batteries with no change. Any idea how to get something working again?
That almost sounds like some sort of power issue. Have you left it sit turned off until the battery was full?
Yes, I left it overnight and it just keeps flashing the battery screen and then resets. I also have an external charger and used it to charge the battery, so it's not an issue with the battery actually being empty.
Have you been able to get the phone into download mode previously?
Have you have dealt with a boot loop and performed an Odin recovery previously? If not, remember it can take a few tries to get download mode to pop up.
If you can't get Odin to go, you might try flashing with Kies.
I am wondering if your phone met with some kind of disaster when you weren't around (trauma or liquid).
anyone747 said:
I have a rooted stock phone that stopped working for no apparent reason (no new ROM flashed, no configuration change). It starts, shows the Samsung logo, and immediately reboots. I tried to put it in download mode, when i hold the 3 keys I see the download logo showing up, but it reboots after a few seconds anyway. after a while it will start looping through the battery charge screen (which shows the battery as empty). I tried 2 different batteries with no change. Any idea how to get something working again?
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Click to collapse
This sounds almost exactly like the problem I had with my Sidekick. In my case, it turned out to be a bad battery and a loose ribbon cable on the motherboard. I'd check those two things.
This happened to me as well, and the three-button method to get into download mode wasn't working. For some odd reason, for me to get into download mode all I have to do is hold down the power button + track pad, and it goes right into download mode... Maybe slightly different model?
Try that - power button + trackpad
Bootloops.
Not a guaranteed fix by any means but for troubleshooting purposes you may want to consider making a USB JIG. It will most definitely help you figure out just how serious the problem is and if it IS software related with a way to get it working again you will need the JIG anyway so its worth a shot. If nothing else you learn a new skill and you're the proud owner of an incredibly useful tool that you can say you made yourself. good luck!
I know this post is kind of old, but it just happened to me last week (same circumstance, a rooted phone, but stock). I ended up just pulling the battery out and pressing the power button a couple times to hopefully drian it and letting it sit for 15 minutes, and then I put the battery back in and it worked again. I now have another rom flashed on it, I hate stock.
I know this forum is ancient, but I'm working on an E-Bay phone with this exact issue. I found the following thread the most useful and informative on the problem:
http://forum.xda-developers.com/showthread.php?t=1996709
Hopefully this helps other.
what i did was hold the power volume and button between the menu n back with the left hand YES HOLD IT UNTILL THE PIT IS UPLOADED. then u can let go then slide in the vattery with the right.while checking off the flash bootloarders on the heimdall with it fixing my phone XD
I had this happen, I dissassembled the phone, and used an alcohol pad to clean the power button area, and manipulated the button a lot, let it dry, reassembled...it still bootlooped.
BELOW IS RISKY BUT WORKED FOR ME
So while the back cover was off (exposing the cicuit board but everything still connected) I inserted the battery and watched it boot loop...during this, I used a flathead screw driver to "short" the power button pins...this let it boot fully, and it has been fine since.
i smacked the phones power button a few times and it worked
So today, as i was on my way to work I accidentally held down the lockscreen button and the power menu popped up (I was on Glorious Overdoes V2) in the middle of a text and i pressed reboot accidentally... My phone never rebooted... It was stuck on the black Sidekick 4G/T-Mobile screen and then it would go black, then once again that screen would pop up... I removed the battery and put it back in, and without me pressing any buttons the same screen came back up... I let it sit for a while and after 20minutes nothing changed except the phone got really hot. Luckily I had my OLD Nokia in my car and popped my SIM card in it so that i could continue having a phone. I let The Sidekick sit for 4hours and it was extremely hot and then eventually it just turned off completely (Im assuming the battery drained, it was at 90% 4 hours before.) I got home, plugged it in and it wouldn't even turn on the charging screen. Somebody told me that my Motherboard is fried but I don't know. I called T-mobile and they're going to send me a new phone since it's still in the 1-year warranty period.
Anyone know if they're going to be able to inspect my old device and find out if i rooted/flashed it? because i can't get into it or anything to ODIN
I feel like they will try putting a new battery in it, and if it still wont turn on you should be fine.
It got hot because the CPU was churning over something and couldn't enter a low power state. I bet you could coax the phone into download mode and reflash it.
what do you mean coax the phone into download mode? by using the button combo to get it into download mode when turning on? I've tried that and it doesn't work. I tried rebooting into recovery and that wont work either. Also, it wont charge the battery anymore...
I've always had a hard time getting into download mode, and my phone works fine. I just spent 5 minutes trying different combinations until I got it.
I've heard people say trackpad-power button, volume down-home-power button, volume up/down-put battery in-plug in USB, etc etc etc. But the only method that works for me is to put in the battery, plug in the USB, wait for the charging screen, then hold volume down-trackpad-power, releasing power as soon as the screen goes black
You say your phone is turning on as soon as the battery is inserted? What if you have it plugged into USB first?
I had the exact same problem, I sent it into samsung and they just replaced a part(never told me which one) and it was fixed. I did noticed that when the sccreen was poped open to show the keyboard, it would stop. But it's probably a loose cable like I've read before.
Sent from my SGH-T839 using Tapatalk
Worst case scenario if you can't figure it out here on XDA, you could always sell it on eBay for parts as defective.
Hello.
I have searched the forums about my issue, and although there are a lot of threads about phones rebooting, there was none about such exact problem as I am experiencing. I apologize if I missed a thread which tackled this problem.
Symptoms:
1. my galaxy S 4G reboots about every 3 seconds: it only gets to the very first "Samsung Galaxy S 4G T-mobile" logo, and reboot
2. it is possible to access boot menu (volume up+down), but only for a split second, and phone reboots again
3. rebooting starts as soon as in put battery in, no need to even press the power button
All that started by itself yesterday. I thought it was a mechanical fault with power switch, I opened the phone, unscrewed covers, cleaned everything, but found no mechanical issue. I switched batteries, tried starting the phone of plugged-in charger, on usb cable, took out sd card, sim card, put a different sim card in... and nothing helped.
Phone runs on Gingerbread 2.3, stock by T-mobile, never had any other roms on it. Device is rooted.
If anyone has an idea how to approach this issue, please let me know. Or reply with a link to somewhere I can read more. I was not able to find much on this...
Thank you!
Malarz
The phone sometimes does a reboot loop if u take the battery out of the phone without turning the power off. Just keep trying to turn it on, and eventually it would reboot properly. Take the battery out of the phone for a few minutes, put it back and try to turn it on again. Do this a few times to see if it boot back properly.
Hit the thanks button if it helps. It's my motivator to be more helpful.
gizmoscoop said:
The phone sometimes does a reboot loop if u take the battery out of the phone without turning the power off. Just keep trying to turn it on, and eventually it would reboot properly. Take the battery out of the phone for a few minutes, put it back and try to turn it on again. Do this a few times to see if it boot back properly.
Hit the thanks button if it helps. It's my motivator to be more helpful.
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Click to collapse
Thank you for a prompt reply!
I did take out battery for a long time, well over one hour, and took out sim card and sd card as well. Unfortunately reboot loop started immediately when I placed battery back in the phone. That's what made me think it was a mechanical issue with power button.
I will try keeping battery out a few times again today.
One other thing: the phone had been in hot and humid environment for about 30 minutes before this happened. Not the first time for this phone to experience high humidity, though. However, I did not find any moisture inside the unit.
Malarz
I had this happened to my phone. Just wait it out and keep trying to reboot, it will come around. Take the battery out and put it back on. Keep on repeating this step.
Also, when the phone is on, try to hold the volume - + and power button at the same time to see if u can get into boot mode.
Also u can use hair blow dryer to blow dry area around the power button.
Hit the thanks button if it helps. It's my motivator to be more helpful.
Or, batt is dead...
You have a stuck power button. Take apart the phone and clean the power bottom with compressed air. Then rapidly push the button in and out for a while.
Resolution:
I took the phone apart, and checked the power button (which had been my first guess), and was seemingly all right.
The battery was also not the issue, as I tried 3 different batteries.
Having no other choice, I put the battery back in, and let the phone happily reboot at its own leisure. After over 20 reboots, the system came on. Then a few minutes later the device rebooted again, and the loop started all over. After a while it booted up again. This time I did not wait for the device to reboot by itself, and I switched the phone off with power button, and then turned back on, and it booted normally. Repeated this once more - normal boot again. One more power off, and I entered the boot menu and did factory reset. Once the stock reinstalled, everything would work perfectly - no more issues with boot loop.
So it seems to me as a software problem more than anything else.
Side note: for the last several weeks the phone displayed strange behavior, that is the screen would light up for no reason by itself, and quickly go off. Sometimes it happened once every few minutes, sometimes it happened several times a minute. Did it have anything to do with the boot loop? No idea. But it strengthens my hunch about a software issue, as that behavior also went away after factory reset.
Sorry for the lengthy post, but since I have not found a similar case anywhere in the forums, I though someone might find this interesting. I do not deal with phones except as a user, but some of you guys do it maybe professionally, so maybe this will be a curious puzzle for you to solve.
Malarz
It sounds like Gremlins....
Sent from my Amazon Kindle Fire using xda app-developers app
Do you have notifications set up? It could notify that u have incoming messages such as a text or an email.
Hit the thanks button if it helps. It's my motivator to be more helpful.
Malarz said:
Resolution:
I took the phone apart, and checked the power button (which had been my first guess), and was seemingly all right.
The battery was also not the issue, as I tried 3 different batteries.
Having no other choice, I put the battery back in, and let the phone happily reboot at its own leisure. After over 20 reboots, the system came on. Then a few minutes later the device rebooted again, and the loop started all over. After a while it booted up again. This time I did not wait for the device to reboot by itself, and I switched the phone off with power button, and then turned back on, and it booted normally. Repeated this once more - normal boot again. One more power off, and I entered the boot menu and did factory reset. Once the stock reinstalled, everything would work perfectly - no more issues with boot loop.
So it seems to me as a software problem more than anything else.
Side note: for the last several weeks the phone displayed strange behavior, that is the screen would light up for no reason by itself, and quickly go off. Sometimes it happened once every few minutes, sometimes it happened several times a minute. Did it have anything to do with the boot loop? No idea. But it strengthens my hunch about a software issue, as that behavior also went away after factory reset.
Sorry for the lengthy post, but since I have not found a similar case anywhere in the forums, I though someone might find this interesting. I do not deal with phones except as a user, but some of you guys do it maybe professionally, so maybe this will be a curious puzzle for you to solve.
Malarz
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Click to collapse
Hardware not software. You had a stuck power button. By forcing the reboot with the power button you unstuck it. If you don't believe it research Occam's razor. Glad you got it fixed(unstuck) though.:victory:
EDIT: Here are some other people who have had the same issue on samsung phones.
Stuck power button
Stuck power button
Stuck power button
If you need any more let me know. lol
Hey guys,
So my beloved Nexus S has completely seemed to have kicked the bucket. I'll tell you what happened in as much detail as I can, followed by what I've tried and if any of you guys have any tips, please enlighten me cause as it stands right now, I am at a loss.
I was over at my buddy's place for the game tonight and his place is pretty much a faraday cage where I get absolutely no signal. So upon leaving I noticed that my phone is still displaying zero bars. Nothing unusual. Figured I'll check it again in a minute or two to let it reconnect. 5 minutes pass and still nothing. Rare but I have had this happen before. On the rare occasion that the phone just wasn't able to jump back onto Wind's network, I would either cycle airplane mode on and off or just restart the phone and this would fix it. So I turn airplane mode on but notice that while the signal meter disappears, the plane icon never pops up. At this point I start thinking something is amiss... I try to turn wifi on or off but once again, it doesn't pick up anything.... time to cycle the power. So I hold down the power button, select Power Off on the pop up menu and wait for the phone to shut down. Phone shuts off. Wait a few seconds. Turn phone back on. The Google logo appears for a brief second, then the screen just goes blank and the phone just dies.
The phone is rooted but is running stock Jellybean.
Battery was at least 50% when this happened.
It will not respond to the power button at all.
I've tried pulling the battery as well as using my spare battery.
I've tried holding Vol Up + Power, as well as Vol Up + Vol Down + Power.
I've tried plugging it into the charger. (No response. Doesn't even show as charging).
I've tried plugging it into my laptop. Same thing. Tried pulling the battery while it's plugged in and booting/holding reset. Nothing
Phone is completely bricked.
Edit: Just noticed this but I've had the phone plugged into my laptop while typing this up and the area just above the battery around the SIM card has heated up a bit.
Any suggestions? I seriously don't have the cash for a new phone right now so any help is much appreciated =/.
Most likely the motherboard is toast. Happened to a lot of us after upgraded to JB/CM10.
Bring it back to Wind service centre for repair. Not sure how much you will be paying if out of warranty.
I plugged my phone in last night and when I woke up today it was off. I pulled out the charging cord and held the power button with no effect. Thinking the cord may have slipped partly out and let the phone die, I plugged it back in and was greeted by the battery charging screen, showing full charge. I pressed the power button and the phone went black. On further investigation, it seems my press of the power button didn't have to do with it turning off, as whenever I plug it in it shows the full battery screen for a couple of seconds before turning off again. If I unplug it and plug it back in it just repeats this. I've reseated the battery, I've tried holding volume down and the power button, and nothing's changed the phone's behavior. The phone is completely stock, and never opened beyond the battery and card doors.
It's pretty old and I'm pretty sure I do have an upgrade available, so I'm not too upset if I have to buy a new phone, but I'd like to confirm that it is FUBAR before I go that far, and I'd like to be able to extract my data if possible. Any suggestions would be appreciated.
unhh said:
I plugged my phone in last night and when I woke up today it was off. I pulled out the charging cord and held the power button with no effect. Thinking the cord may have slipped partly out and let the phone die, I plugged it back in and was greeted by the battery charging screen, showing full charge. I pressed the power button and the phone went black. On further investigation, it seems my press of the power button didn't have to do with it turning off, as whenever I plug it in it shows the full battery screen for a couple of seconds before turning off again. If I unplug it and plug it back in it just repeats this. I've reseated the battery, I've tried holding volume down and the power button, and nothing's changed the phone's behavior. The phone is completely stock, and never opened beyond the battery and card doors.
It's pretty old and I'm pretty sure I do have an upgrade available, so I'm not too upset if I have to buy a new phone, but I'd like to confirm that it is FUBAR before I go that far, and I'd like to be able to extract my data if possible. Any suggestions would be appreciated.
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Click to collapse
If you have access to another battery, you could try that, but since you're seeing the full battery symbol I'm guessing that that's not the issue. You can always recover your sdcard data by putting it in a card reader, but the phone's apps, app data, and settings may be more difficult.
Well, turns out the problem was much less serious than I thought: my charging cord has bitten the dust. I'm not sure why I've been seeing the full battery, but when I took it to the AT&T store, the person who helped me plugged it in and it started right up. I just need to get a cable that's not my years-old piece of crap that came with the phone.