Can not update - RAZR HD Q&A, Help & Troubleshooting

I wanted to install the newest update but it keeps failing. I am stock rooted, used the root keeper app but still can not update. I also have all stock apps installed. I also unrooted and still can not update. Any suggestions?

chuck860 said:
I wanted to install the newest update but it keeps failing. I am stock rooted, used the root keeper app but still can not update. I also have all stock apps installed. I also unrooted and still can not update. Any suggestions?
Click to expand...
Click to collapse
Did you remove bloat?
All apk's must be there.
A FDR won't put them back.
My phone was stock, rooted, unlocked bootloader -> took upgrade with no issues at all.

chuck860 said:
I wanted to install the newest update but it keeps failing. I am stock rooted, used the root keeper app but still can not update. I also have all stock apps installed. I also unrooted and still can not update. Any suggestions?
Click to expand...
Click to collapse
Without knowing why, your best option is to download the HD utility and restore your phone to compete stock. There is something not passing the update check and if you aren't sure what the utility will get your phone where it needs to be.
Sent from my DROID RAZR HD using Xparent Purple Tapatalk 2

Related

Captivate no longer rooted after JH7 update

has anyone else found that there phone is no longer rooted after the AT&T JH7 update??? I noticed that the USB tether is no longer on the phone and went to use Barnacle Wifi Legacy and it told me that it only worked on a rooted phone. I checked BusyBox and indeed, the phone is no longer rooted. It looks like I have to start over. Has anyone seen any problems with re-rooting, lag fix or anything else after the update??
GaryS1004 said:
has anyone else found that there phone is no longer rooted after the AT&T JH7 update??? I noticed that the USB tether is no longer on the phone and went to use Barnacle Wifi Legacy and it told me that it only worked on a rooted phone. I checked BusyBox and indeed, the phone is no longer rooted. It looks like I have to start over. Has anyone seen any problems with re-rooting, lag fix or anything else after the update??
Click to expand...
Click to collapse
Samsung kies did the update for me when i plugged the phone into the computer. After it updated, it also broke my root and added all the att crapware again. I re rooted with no problems, and removed the bloatware. Phone is working great. I havnt really noticed any difference.
GaryS1004 said:
has anyone else found that there phone is no longer rooted after the AT&T JH7 update??? I noticed that the USB tether is no longer on the phone and went to use Barnacle Wifi Legacy and it told me that it only worked on a rooted phone. I checked BusyBox and indeed, the phone is no longer rooted. It looks like I have to start over. Has anyone seen any problems with re-rooting, lag fix or anything else after the update??
Click to expand...
Click to collapse
How did you do the update? I did it fine and root wasn't removed.
AW794 said:
Samsung kies did the update for me when i plugged the phone into the computer. After it updated, it also broke my root and added all the att crapware again. I re rooted with no problems, and removed the bloatware. Phone is working great. I havnt really noticed any difference.
Click to expand...
Click to collapse
Has anyone updated with the Voodoo lagfix in place? I can always reflash the stock JF6 and then look for the update, but i am lazy.....
I updated through kies as well. Lost my root. used one click to root again and have had no issues.
I can't re-root! I want to re-root and install Unleash the Beast... I've downloaded it, renamed to update.zip... Put it in the internal SD, went into recovery and hit re-install packages and it no longer recognizes the update. I'm going nuts here trying to re-root... comes up... E:can't open /sdcard/update.zip (no such file or directory) Installation aborted ............... Grrrrrrrrrrrrrrrrr... Help here..
That's odd. I did the OTA update by going into the system menu and selecting check for updates (I never installed the Kies software). I got the failed update message but the version showed it was JH7 after the restart, I'm still rooted and the bloatware did not reappear.
Also I never changed from the stock rom, I just rooted to get rid of the bloat and be able to sideload. I suspect those that did flash a new rom may have replaced the bloatware when they re-flashed to stock?
Hope this is helpful info for someone.
Sent from my SAMSUNG-SGH-I897 using XDA App
JasonCL said:
That's odd. I did the OTA update by going into the system menu and selecting check for updates (I never installed the Kies software). I got the failed update message but the version showed it was JH7 after the restart, I'm still rooted and the bloatware did not reappear.
Also I never changed from the stock rom, I just rooted to get rid of the bloat and be able to sideload. I suspect those that did flash a new rom may have replaced the bloatware when they re-flashed to stock?
Hope this is helpful info for someone.
Sent from my SAMSUNG-SGH-I897 using XDA App
Click to expand...
Click to collapse
I too am running the stock rom and it still killed my root.
JasonCL said:
That's odd. I did the OTA update by going into the system menu and selecting check for updates (I never installed the Kies software). I got the failed update message but the version showed it was JH7 after the restart, I'm still rooted and the bloatware did not reappear.
Also I never changed from the stock rom, I just rooted to get rid of the bloat and be able to sideload. I suspect those that did flash a new rom may have replaced the bloatware when they re-flashed to stock?
Hope this is helpful info for someone.
Sent from my SAMSUNG-SGH-I897 using XDA App
Click to expand...
Click to collapse
Same exact thing happened to me; Still rooted; Also have the JH7 suffix. Very weird, but all in all there are no changes to my phone.
How do you tell if your phone is still rooted?
(Yeah, still new to Android.)
My phone would not update...50% only whether I do it or ATT sends me the Update...Wife updated fine but was not rooted because I could not get into recovery mode until the update....then rooted hes...I Odin mine back to stock was on the phone with ATT for 2 hours.....Getting new phone
Never mind I used mini k I e s and the install went fine on both phones
No issues anymore.
Sent from my SAMSUNG-SGH-I897 using Tapatalk
Shival said:
How do you tell if your phone is still rooted?
(Yeah, still new to Android.)
Click to expand...
Click to collapse
Open busybox, it will tell you.
Sent from my SAMSUNG-SGH-I897 using XDA App
JasonCL said:
Open busybox, it will tell you.
Sent from my SAMSUNG-SGH-I897 using XDA App
Click to expand...
Click to collapse
Wasn't sure how to just open Busybox so I just has Titanium Backup Reinstall it to make sure haha.
Thanks!

How to apply 2.3.2 to rooted stock rom phone?

I keep receiving these nags from Google - apply update, apply update, apply update. I'm on a rooted phone so whenever I try to install upgrade it goes nowhere. What is the best way to install it on a rooted phone WITHOUT wiping it, or the next best thing - get rid of this nag altogether?
Thanks!
It may depend on how you rooted your phone. I used Paul 'MoDaCo' O'Brian's superboot tool to root my phone after 2.3.1, then when I installed 2.3.2 via manual zip download, I stayed rooted.
Sent from my Nexus S using XDA App
XBOHDPuKC said:
I keep receiving these nags from Google - apply update, apply update, apply update. I'm on a rooted phone so whenever I try to install upgrade it goes nowhere. What is the best way to install it on a rooted phone WITHOUT wiping it, or the next best thing - get rid of this nag altogether?
Thanks!
Click to expand...
Click to collapse
Try the instructions in this post: http://forum.xda-developers.com/showpost.php?p=10811723&postcount=30

[Q] Unable to Stream from UltraViolet/flixster

Just upgraded from the Incredible to the S3. Rooted, unlocked, and running Clean ROM. Wanted to play a movie on Flixster, but it detects root. I used to use OTA Rootkeeper to temp unroot, but it says it won't work on the S3 (I still tried, and confirmed that it doesn't).
Any suggestions?
Bramton1 said:
Just upgraded from the Incredible to the S3. Rooted, unlocked, and running Clean ROM. Wanted to play a movie on Flixster, but it detects root. I used to use OTA Rootkeeper to temp unroot, but it says it won't work on the S3 (I still tried, and confirmed that it doesn't).
Any suggestions?
Click to expand...
Click to collapse
I have attempted this multiple times as well and here is the basics, it does work, as I am running clean rom 5.0 with root and vodoo ota rootkeeper. I believe the trick is to ensure you temp unroot the device before accessing flixter application. So for instance if you happen to start the flixster app first, which I have a bad habbit of doing, you need to make sure to close out all running processes from flixster to ensure it doesnt detect, believe it is part of the initial startup process for the check, but unsure, either way have tried this on mine and was successful, so figured would try to help, hope it does.
I figured it out. You use SuperSu and disable SuperSu, then restart the phone.
Sent from my SCH-I535 using XDA Premium App

[Q] jellybean ota intall fail

Is anyone else having problems getting jellybean its to install? It keeps failing I'm rooted running stock rom and have voodoo temp unroot while trying to install. Still no luck
DizzyFox said:
Is anyone else having problems getting jellybean its to install? It keeps failing I'm rooted running stock rom and have voodoo temp unroot while trying to install. Still no luck
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Click to collapse
If you froze, or removed any apps that are not normally removable if not rooted, the install will fail. Safestrap has been known to cause OTA failures in the past. Dont know if that is still an issue or not.
djousma said:
If you froze, or removed any apps that are not normally removable if not rooted, the install will fail. Safestrap has been known to cause OTA failures in the past. Dont know if that is still an issue or not.
Click to expand...
Click to collapse
OK nothing frozen or removed. But I do have safe strap is there anything I can do with it to make the its work. Like uninstall it?
open the app, choose uninstall recovery.
open settings/apps/manage and uninstall the app
check both internal and external SD cards for any Safestrap folders and delete them.
Action123 said:
open the app, choose uninstall recovery.
open settings/apps/manage and uninstall the app
check both internal and external SD cards for any Safestrap folders and delete them.
Click to expand...
Click to collapse
Thanks worked like a charm. Update completed root restored using ota root keeper entitlement check completed. Jellybean smooth as butter.
I've never used safe strap and I tried using OTA rootkeeper to temporarily unroot and it still won't update...
Sent from my DROID RAZR HD using xda app-developers app
Tyler2265 said:
I've never used safe strap and I tried using OTA rootkeeper to temporarily unroot and it still won't update...
Sent from my DROID RAZR HD using xda app-developers app
Click to expand...
Click to collapse
did you update/remove any of the verizon supplied apps? If you froze them with TB, then just unfreeze them. If you have deleted any of them, then you will have to find the root thread here and startover installing ICS, and move forward with the updates from there.

[Q] VoLTE OTA update from AT&T - do I need to un-root to be able to install this?

My G3 has 5.0.1 and I have rooted it. Nothing more.
I got notification of the latest update, which had VoLTE, something about Uber (which is already in my bloatware) and something else.
I have only rooted this phone, however while I was searching around on xda to see if anyone else has gone through this update with root, I found a 1-line fix to disable authentication on WiFi tether. I did that, and then some time later I got a pop-up saying my phone is suspected of being rooted, so the update would be disabled. I then reversed the WiFi tether change, and checked for update and it _seems_ like it is ready to do the update.
But, has anyone out there gone through this update while rooted? Did that work and you only had to root again?
Or do I have to un-root?
pourhaus said:
My G3 has 5.0.1 and I have rooted it. Nothing more.
I got notification of the latest update, which had VoLTE, something about Uber (which is already in my bloatware) and something else.
I have only rooted this phone, however while I was searching around on xda to see if anyone else has gone through this update with root, I found a 1-line fix to disable authentication on WiFi tether. I did that, and then some time later I got a pop-up saying my phone is suspected of being rooted, so the update would be disabled. I then reversed the WiFi tether change, and checked for update and it _seems_ like it is ready to do the update.
But, has anyone out there gone through this update while rooted? Did that work and you only had to root again?
Or do I have to un-root?
Click to expand...
Click to collapse
I'm in the exact same boat as you. Can't finish the update due to being rooted before. Even if you factory reset it will still say you're suspected of rooting.
Here is my thread just in case you want to give it a glance.
http://forum.xda-developers.com/att-lg-g3/development/to-pick-ota-trapped-root-t3106573
Here is the link to unroot back to 10D
http://forum.xda-developers.com/att-lg-g3/general/unroot-return-to-factory-stock-att-lg-g3-t2820827
I haven't exactly solved this issue yet but I'm working on it >.<
Btw don't use that unroot link just yet. I need to confirm and read around before finding out if it's a viable method for our situation yet.
pourhaus said:
My G3 has 5.0.1 and I have rooted it. Nothing more.
I got notification of the latest update, which had VoLTE, something about Uber (which is already in my bloatware) and something else.
I have only rooted this phone, however while I was searching around on xda to see if anyone else has gone through this update with root, I found a 1-line fix to disable authentication on WiFi tether. I did that, and then some time later I got a pop-up saying my phone is suspected of being rooted, so the update would be disabled. I then reversed the WiFi tether change, and checked for update and it _seems_ like it is ready to do the update.
But, has anyone out there gone through this update while rooted? Did that work and you only had to root again?
Or do I have to un-root?
Click to expand...
Click to collapse
I had to un-root, update, then root again using one click.
rrktt said:
I had to un-root, update, then root again using one click.
Click to expand...
Click to collapse
To be specific about "un-root".
You don't mean that you simply unrooted via SuperSU, do you? I assume you actually restored back to stock KitKat 10d, correct? And then took the OTA update straight to 21l, correct?
(And where can you tell the phone to check for updates again? or did you just wait for it to pop up in the notification area?)
Thanks
ultrasuper said:
To be specific about "un-root".
You don't mean that you simply unrooted via SuperSU, do you? I assume you actually restored back to stock KitKat 10d, correct? And then took the OTA update straight to 21l, correct?
(And where can you tell the phone to check for updates again? or did you just wait for it to pop up in the notification area?)
Thanks
Click to expand...
Click to collapse
I unrooted back to stock kitkat 10d and took the OTA update to 21l.
To check for the OTA update, go to General --> About Phone --> Software Update --> Update now
I did try to update when rooted before restoring back to stock. It failed during installation with a message about suspicion of rooting.
rrktt said:
I unrooted back to stock kitkat 10d and took the OTA update to 21l.
To check for the OTA update, go to General --> About Phone --> Software Update --> Update now
I did try to update when rooted before restoring back to stock. It failed during installation with a message about suspicion of rooting.
Click to expand...
Click to collapse
Yup I just had to go through all this as well. Luckily it all went smoothly and my phone is back up to spec and loaded the way I use it daily. Took about 12 hours of deliberate effort though haha. I guess I never really knew how much stuff I had on the phone and how much time goes into editing settings and logging into everything. Anyways UltraSuper you're right. Had to use the link I posted above using LG Flash Tool and go back to kit kat then you can upgrade easily to 21l, LG one click root, use AutoRec to flash TWRP then do your first backup just in case something goes south but it's doubtful. My phone is stable as it was out of the box.
So what does this update offer? Is it worth the hassle of redoing everything?
sent from a device using an app
Did you do a twrp restore after the update? did Xposed work in the new update?
I may do this tonight
Thanks.
joeclark said:
So what does this update offer? Is it worth the hassle of redoing everything?
sent from a device using an app
Click to expand...
Click to collapse
To be honest I went through the whole process and I'll probably never use volte. I did it more just to have a clean start. I've been flashing like crazy and things were starting to get buggy. If things are running smooth for you I don't see the value in it unless you're planning on using volte.
Sent from my LG-D850 using Tapatalk
joeclark said:
So what does this update offer? Is it worth the hassle of redoing everything?
sent from a device using an app
Click to expand...
Click to collapse
VoLTE. That is the only notable thing about the update. A couple of pieces of bloat are in there as well. VoLTE is still new and not available everywhere yet and is only able to be used by a select few models of phones. Read up on it and decide. I personally do not see the need for the hassle atm so will wait until another day.

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