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Hey everyone, is anyone else experiencing the phone not coming out of standby when pressing the power button?
I've experienced this 3 times now and overnight while left on the charger to use for my alarm clock, it didn't go off. I tried to press the power button, no go. I had to pull the battery out to get the phone going again. Good thing I still had my nexus one for the alarm.
driftmon said:
Hey everyone, is anyone else experiencing the phone not coming out of standby when pressing the power button?
I've experienced this 3 times now and overnight while left on the charger to use for my alarm clock, it didn't go off. I tried to press the power button, no go. I had to pull the battery out to get the phone going again. Good thing I still had my nexus one for the alarm.
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Click to collapse
This phone has been a pain in the arse. I have missed multiple emails because the thing randomly shuts off or locks in standby. I have had to pull the battery three times since yesterday.
Hope the magical devs get going on Gingerbread for our phone.
No reboots for me. I switched from NS because of the reboots and I needed a stable phone, but you may have faulty unit. If it's still giving you problems after a reset try to get a replacement. I'm getting insurance ASAP.
Sent from my LG-P999 using XDA App
roly99 said:
No reboots for me. I switched from NS because of the reboots and I needed a stable phone, but you may have faulty unit. If it's still giving you problems after a reset try to get a replacement. I'm getting insurance ASAP.
Sent from my LG-P999 using XDA App
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Click to collapse
Where can i get insurance for this phone? Is it directly with T-Mobile?
I've had two non-responsive out-of-standby situations. The first one I was able to reboot, while the second I needed to pull the battery.
I've also had a single unrequested reboot this morning.
T-minus 29 days.
Insurance on these phones is only available at time of purchase.
No issues like that for me.. Things the ****....
smashpunks said:
No issues like that for me.. Things the ****....
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Click to collapse
No issues whatsoever for me either and I have had the phone since yesterday.
I've noticed it does it when it's on the charger. I've done a factory reset, uninstalled all apps except one to log the logcat and see how it does on and off the charger. I don't have a sim card in though, that and the apps are the only things I'm changing for this shut off test.
My first Android device! I had the same issue this morning. Just got the phone yesterday and had it on the charger overnight. It worked fine first thing in the morning but after a couple hours is shut off and wouldn't come back on. I had to pull the battery to get it up again.
I had this problem myself. Called LG and they said they haven't experienced this problem nor received any calls about it (bull****) . So I returned.the.phone for a new one and haven't had that problem since.
I had random reboots and my screen wouldn't come out of stand by. Usually happened after I didn't use the phone for 10 minutes or more.
Sent from my LG-P999 using XDA App
The second occasion when mine didn't resume from standby is when I think I left Google Earth running. It's possibly a GPS-related issue, or something of that nature.
It's been nearly 24 hours since then, and one random reboot, but it's been solid otherwise.
forum over at T-Mobile is also tracking this issue.
http://forums.t-mobile.com/t5/T-Mobile-G2x/Reboots-and-Freezes/td-p/824639
I've fixed my issue by doing a factory reset and setting wifi calling to cell preferred. Seems like some issues with the phone software wise from all your answers
Sent from my LG-P999 using XDA App
I encountered lockup once, but I don't encounter random shutdown/reboot yet.
kampf said:
I've had two non-responsive out-of-standby situations. The first one I was able to reboot, while the second I needed to pull the battery.
I've also had a single unrequested reboot this morning.
T-minus 29 days.
Insurance on these phones is only available at time of purchase.
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Click to collapse
Kampf you are wrong about that i am a RSA and you can get insurance up to 14days after buying the hone. I plan on putting the Lifetime warranty on the phone no need for the insurance as well.
I only have the issue when charging via wall. I rooted my device and used titanium backup to freeze a lot of junk that's constantly running including the wifi calling.
I also had the issue of the phone not coming out of standby after being hooked up to the wall charger overnight. It required a battery pull. Wifi Calling was turned on, like others mentioned they had.
I'm having the random lockups and the random reboots. This morning alone within an hour I had to pull the battery 4 times to get the phone to come back on. I've had it happen on charger and off charger. The odd thing is it never happens while the phone is in use, only when it goes into standby.
I've been having the same issues on standby too. The weird thing is that most of my reboots happen when have my phone in my pocket or when the lights go off after going into standby. It could be purely coincidental though.
My inspire keeps powering off at ranodm times and has gotten worse. If its plugged into a power source it will stay on, but the second its pulled off theres a huge chance that it will just randomly power off. I've wiped the battery stats, factory rest a bunch of times, tried multiple roms and radios and can't find a solution. ANY HELP WOULD BE GREATLY APPRECIATED!!!!
See if ATT will give you a new battery.
Tx Redneck said:
See if ATT will give you a new battery.
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Click to collapse
I know it sounds like he's being an ass, but I think he's right. I have the exact same problem. Used CoreDroid, MIUI, & HoneySense 4 & 5 and they all randomly rebooted. I noticed that after I powered back on, the battery level would be significantly different. It got progressively worse as the battery level drops. Once I get to about 23%, it just turns off when I try to do anything. I speculate that the sudden increase in battery drain from the screen getting bright & the radio draws more current than the battery can provide.
To test, I got my phone to the point that it would turn off every time I booted it. It would show the homescreen & say that it had 18% battery. I then plugged it in to the USB charger & it works fine. I'll be replacing the battery ASAP.
this happend to me on CM7 and MIUI twice and the first time i just flashed off of CM7 and it stooped and on MIUI i just rebooted the phone while connected to the charger then when it was completely booted up i unplugged it and it was fine after that but that time it was caused by letting my battery die down and then i kept booting up my phone to completely deplete the battery and did this about 20 times and it wouldn't die so i just changed out batteries and when i booted and it would immediately power down like the battery was dead so thats when i plugged it in and powered on and it worked, and i know its not the battery because i have 4 batteries
cordell507 said:
this happend to me on CM7 and MIUI twice and the first time i just flashed off of CM7 and it stooped and on MIUI i just rebooted the phone while connected to the charger then when it was completely booted up i unplugged it and it was fine after that but that time it was caused by letting my battery die down and then i kept booting up my phone to completely deplete the battery and did this about 20 times and it wouldn't die so i just changed out batteries and when i booted and it would immediately power down like the battery was dead so thats when i plugged it in and powered on and it worked, and i know its not the battery because i have 4 batteries
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Click to collapse
Ok then, you "know" it's not the battery - so what is your speculation? Until I get the spare batteries I ordered today, I won't be able to fully test the battery theory. I can only say with certainty that the phone doesn't shutdown while plugged in.
I could also go along with another theory - The Thunderbolt got a recent OTA update that makes them randomly shutdown. Is it possible that a piece of that code made it into the new Gingerbread ROMs? I didn't note the issue running CoreDroid 6.4 (a GB build but the last to use EXT3 instead of EXT4 and was also released before the TB OTA update), but only after upgrading to 6.5. Could it be some finicky problem with EXT4?
meatrocket said:
Could it be some finicky problem with EXT4?
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Click to collapse
Actually, forget this part. I forgot I used HoneySense 4.0 with EXT3 & still had the random shutdown problem.
with it plugged in do a nandroid backup and then restore to stock then restore back with only restoring system and data
I know its not the battery because it will stay in CWM for several minutes and much longer than it does on without any random shutdowns. Going to try the return to stock and reflash method and post back.
Ok, so that I get this right, the test plan is to: flash back to stock, re-root & then reflash to a new ROM such as Coredroid 6.8? If that's what one of you are going to do, then I'll do it also so we can see if we get the same results.
Well, I actually downgraded to RUU_Ace_Cingular_US_1.80.502.3_Radio_12.39.60.19_26.06.04.06_M_release_166557_signed, went through Bubby's One Click and the damned phone shutdown upon boot to the first image of Bubby's. I figured MAYBE something was wrong with Bubby's One Click as I had originally used the ACE hack kit.
I reverted back to RUU_Ace_Cingular_US_1.80.502.3_Radio_12.39.60.19_26.06.04.06_M_release_166557_signed again & decided to use it for a minute to see if it shutdown and it DID!
There is either (A) a problem with my battery or (B) a problem with the charging system on my phone. This IS NOT a firmware/radio issue! It may be different for you, but I'm positive about my phone now. I'm going to wait until my new batteries come in on Wednesday and if it acts the same, I'll be replacing my phone under warranty. I should also note - I've never overclocked this phone, so I don't want anyone fear-mongering the N00BS about "see what overclocking will get you"!
Does yours stay on when its plugged in?
samftw said:
Does yours stay on when its plugged in?
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Yes. I noticed the shutdowns started about 1½ to 2 weeks ago. It got more frequent as time went on. The phone is practically unusable now unless I leave it plugged in. I suspect that if it is indeed the battery, it may even start shutting down when plugged in since the phone will turn off if you remove the battery when it's plugged in. Just a hunch.
same exact story here totally bummed right now but at least i work for at&t so getting anew battery shouldnt be an issue. still a huge pain in my ass
samftw said:
same exact story here totally bummed right now but at least i work for at&t so getting anew battery shouldnt be an issue. still a huge pain in my ass
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Click to collapse
Well, bummer dude. I called AT&T and they said that the battery was covered under warranty & they'd be happy to send me one right out. The only problem was that they didn't have any in stock! They offered to credit my account with whatever I have to spend on replacing the battery myself. When I get the 2 batteries from Amazon & make sure they work, I'll get the credit for them applied to my account. It was only $25 for 2 batteries & charger shipped.
I called my local AT&T Corp stores to see if they had any batteries for the Inspire & they didn't either. Me thinks this widespread shortage of batteries could be indicative of a bigger problem.
WoW! Here's the feel-good part of this story....
As I posted earlier, AT&T service didn't have the battery to send me. I couldn't find a battery anywhere - I called the 2 AT&T Corp strores, BestBuy and Batteries +.
I went to the AT&T Corp store where I bought the phone & signed in for help. The girl came over to help as I was explaining to her what was happening & telling her that I wanted to take the battery out of her demo phone to make sure it was the battery. If it wasn't, then I could call service back & have them ship me a repalcement phone instead of having to wait until the batteries I ordered off of Amazon arrived.
She told me that she didn't want me to mess her floor phone up & offered to go in the back & get a phone to test with. She came back with a new battery still in the plastic. I popped it in and sure enough, it has been the battery! I told her thanks and that I felt a lot better knowing that it was indeed the battery.
She insisted that I keep the new battery since there were none to be found & she would "adjust" the phone she took the new battery from. I assume "adjust" is speak for "send it back as defective". I'm really positive about the whole experience, especially since she didn't have to do that at all. You can bet I'll be going back to that Corp store & buying from that rep when I'm ready to get my Samsung Galaxy S II!
I'm having the same problem I don't know why it's doing this
Sent from my HTC Inspire 4G™ using the XDA App.
King Askaba said:
I'm having the same problem I don't know why it's doing this
Sent from my HTC Inspire 4G™ using the XDA App.
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Click to collapse
Uh...did you read ANY of the thread or just post a reply? It seems rather obvious that there's a battery problem. Maybe you could do some of the same or similar testing we did to see if you have similar results?
The only thing I didn't say in all of this is that I got my phone on 2/14/11. So I've had it almost exactly 4 months before the problem really came up.
Has Anyone ever heard of a phone that's Powered Off, that Turns On itself Everytime I Plug it in to Charge? I Gotta admit its become Annoying as Hell! If so, How do I Fix this Stupidass Problem?
Thanx in Advance!
PMGRANDS said:
Has Anyone ever heard of a phone that's Powered Off, that Turns On itself Everytime I Plug it in to Charge? I Gotta admit its become Annoying as Hell! If so, How do I Fix this Stupidass Problem?
Thanx in Advance!
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Click to collapse
not 100% but might be your kernel. so if your rooted try a different kernel
No never heard of that. Will observe if my phone did that later
Sent from my Desire S using XDA App
My Palm Pixi always did the same thing, when I plugged it in with a dead battery.
One of my previous Evos did that. The screen would freeze completely and flicker - if sound was playing it would continue on whatever note was playing when it froze. It started doing this about once a day, then it did it all the time. It would freeze on the splashscreen so it would take 15-20 attempts to get it to boot fully, and then only run for about 15 minutes before it would do it again. Sometimes when it finally booted it would say that the battery was at 0% despite a full charge. I then started to notice that if I put it on the charger while it was off, it would turn on as soon as I took it off.
The phone wasn't rooted - it was a replacement I had just gotten - so I couldn't try flashing anything.
The techs at the Sprint store couldn't tell me what was wrong with it. If yours continues to get worse then I'd take it in for a replacement.
Sent from my PC36100 using Tapatalk
plainjane said:
One of my previous Evos did that. The screen would freeze completely and flicker - if sound was playing it would continue on whatever note was playing when it froze. It started doing this about once a day, then it did it all the time. It would freeze on the splashscreen so it would take 15-20 attempts to get it to boot fully, and then only run for about 15 minutes before it would do it again. Sometimes when it finally booted it would say that the battery was at 0% despite a full charge. I then started to notice that if I put it on the charger while it was off, it would turn on as soon as I took it off.
The phone wasn't rooted - it was a replacement I had just gotten - so I couldn't try flashing anything.
The techs at the Sprint store couldn't tell me what was wrong with it. If yours continues to get worse then I'd take it in for a replacement.
Sent from my PC36100 using Tapatalk
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Click to collapse
Sounds almost like mine, Except mine turns on when I'm plugging it in... I recently tried a new phone charger and it Still did it just Not as much so its kind of hard to determine if its actually the phone itself, or the Cheap chargers that I have?
Also Anyone know what Car mode is? It's been Enabling itself Without me actually physically doing it myself, and when I turn it off its right back on very next Reboot!
Oh yeah by the way...
Thanx for Everyones input!
Hi,
My girlfriend has Desire S, from today's morning, when I call her or she calls me, she cannot hear anything, and neither do I, its completely dead, no answer... She said, that she cannot even hear an ringing, when my phone is ringing, so thats weird, and looks completely gone.
Today morning, when I took my phone(SGSII) off charger, it was dead and not turning on, for some reason, so I had to pull battery out and back, and then my SGSII started working again.
Thinking of this, I am afraid, that the speaker and microphone on her phone got permanently damaged by some overcharge during the night while it was on charger, since my phone got some issues at the morning too...
Any ideas? Her phone is nonrooted and in warranty, so we'll get that exchanged within warranty, if this proves to be the cause, but I am not really certain of it, would anyone here have similar experience?
Zheiko said:
Hi,
My girlfriend has Desire S, from today's morning, when I call her or she calls me, she cannot hear anything, and neither do I, its completely dead, no answer... She said, that she cannot even hear an ringing, when my phone is ringing, so thats weird, and looks completely gone.
Today morning, when I took my phone(SGSII) off charger, it was dead and not turning on, for some reason, so I had to pull battery out and back, and then my SGSII started working again.
Thinking of this, I am afraid, that the speaker and microphone on her phone got permanently damaged by some overcharge during the night while it was on charger, since my phone got some issues at the morning too...
Any ideas? Her phone is nonrooted and in warranty, so we'll get that exchanged within warranty, if this proves to be the cause, but I am not really certain of it, would anyone here have similar experience?
Click to expand...
Click to collapse
Have you tried a normal restart of your wife's phone (the Desire S) to see if the problem still persists?
Not that I can see it would help, but the next step would be to perform a full factory reset before testing again and then if no joy, returning the device under warranty for service with what sounds like a hardware problem.
Leaving these devices on charge all night is not ideal as it's a waste of electricity and risks over heating the device, you should only need a few hours to full charge the device.
Care should be taken not to remove the battery while the Desire S is running, unless you ultimately have to (ensure that Settings->Power->Fast Boot =OFF)
ben_pyett said:
Have you tried a normal restart of your wife's phone (the Desire S) to see if the problem still persists?
Not that I can see it would help, but the next step would be to perform a full factory reset before testing again and then if no joy, returning the device under warranty for service with what sounds like a hardware problem.
Leaving these devices on charge all night is not ideal as it's a waste of electricity and risks over heating the device, you should only need a few hours to full charge the device.
Care should be taken not to remove the battery while the Desire S is running, unless you ultimately have to (ensure that Settings->Power->Fast Boot =OFF)
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Click to collapse
Well, we are at work atm, so I was trying to guide her turning off the phone via SMS, she said she have done it. after arival home, I'll take a closer look on the phone, trying to remove battery completely and checking the FW status. I'll do factory reset using hboot, and check for updates... hopefuly this might help... If not, I'll probably be forced giving her my old Desire to play with till she gets back her beauty
Zheiko said:
Well, we are at work atm, so I was trying to guide her turning off the phone via SMS, she said she have done it. after arival home, I'll take a closer look on the phone, trying to remove battery completely and checking the FW status. I'll do factory reset using hboot, and check for updates... hopefuly this might help... If not, I'll probably be forced giving her my old Desire to play with till she gets back her beauty
Click to expand...
Click to collapse
(sorry to repeat)
Although, before you power down the Desire S do ensure that Settings->Power->Fast Boot =OFF
Welp,
There's no doubt in my mind that my Galaxy S3 just hard bricked
Looking for some advice on what to do.
I've had the phone for 20 days, I've been running Beans Custom Stock ROM Build 10 for over a week I think?
And this is how it happened:
I started sending a few texts to one of my brothers, with "Go SMS" , and my phone around the time I hit send decided to switch to 4G (which it hardly does because it's only 1-2 bars where I am) , I then went into the basement and my phone then went to show 0 bars of 4G, then looked like it was going to switch to 3G but then the SMS application hung. I tried closing it, but it wouldn't, so I held down the power button and as the boot menu was coming up, that hung, so I pulled down the notifications bar and tried shutting off data, but then that hung. So, I had no choice but to pull the battery.
I left the battery out for a little while and then put it back in. Held the power button, and the device hung on the "Samsung Galaxy S III" first boot screen. I pulled the battery again and waited for a really long while and took my Micro SDXC out.
Tried to boot but power button does nothing. There's no signs off life!
Plugging it into a wall charger does nothing and I'm sure there's still charge in the battery because when it died it was around 20-30%.
Only sign of life I can get is when I plug it into my PC and then put the battery in. THE RED LIGHT TURNS ON.
:crying:
I have no idea what caused this, and I have no idea what to do!
Will Verizon cover this since it bricked without question and it's been under 30 days?
Or maybe Samsung will cover it?
Or because I rooted, I pretty much screwed myself?
I've never had anything like this happen before so I'm stumped...................HELP!!!!!!!!!!! I used to love my S III but now it's just a really nice paperweight.............. :crying:
I guess this is an option also: http://mobiletechvideos.mybigcommerce.com/samsung-galaxy-s-iii-jtag-brick-repair/
mcappleman said:
Welp,
There's no doubt in my mind that my Galaxy S3 just hard bricked
Looking for some advice on what to do.
I've had the phone for 20 days, I've been running Beans Custom Stock ROM Build 10 for over a week I think?
And this is how it happened:
I started sending a few texts to one of my brothers, with "Go SMS" , and my phone around the time I hit send decided to switch to 4G (which it hardly does because it's only 1-2 bars where I am) , I then went into the basement and my phone then went to show 0 bars of 4G, then looked like it was going to switch to 3G but then the SMS application hung. I tried closing it, but it wouldn't, so I held down the power button and as the boot menu was coming up, that hung, so I pulled down the notifications bar and tried shutting off data, but then that hung. So, I had no choice but to pull the battery.
I left the battery out for a little while and then put it back in. Held the power button, and the device hung on the "Samsung Galaxy S III" first boot screen. I pulled the battery again and waited for a really long while and took my Micro SDXC out.
Tried to boot but power button does nothing. There's no signs off life!
Plugging it into a wall charger does nothing and I'm sure there's still charge in the battery because when it died it was around 20-30%.
Only sign of life I can get is when I plug it into my PC and then put the battery in. THE RED LIGHT TURNS ON.
:crying:
I have no idea what caused this, and I have no idea what to do!
Will Verizon cover this since it bricked without question and it's been under 30 days?
Or maybe Samsung will cover it?
Or because I rooted, I pretty much screwed myself?
I've never had anything like this happen before so I'm stumped...................HELP!!!!!!!!!!! I used to love my S III but now it's just a really nice paperweight.............. :crying:
Click to expand...
Click to collapse
Call verizon and they will send you an replacement. If its thats far gone theres no way they can check to see if its been modded.
Me too!!!!
Message removed
This happened to me after having mine for 3 days, i got mine replaced without a problem and i was rooted, cm10 custom kernel everything
fr8cture said:
This happened to me after having mine for 3 days, i got mine replaced without a problem and i was rooted, cm10 custom kernel everything
Click to expand...
Click to collapse
But I've had it for 20 days now and their website says they don't allow returns or replacements after 14 days. Or is this different because it randomly died?
Also. I don't get insurance on my phones because they always would charge me $10 or more a month and then when the phone died they would charge half the cost of the phone just to get it replaced!
Honestly I think I may just send it to MobileTechVideos.........
Unless I still have a chance with Verizon. Hard decision............
I'm pretty sure the 14 day timeframe is for refunds on the purchase. Most electronics have some sort of manufacturer's warranty.
Have you tried to get it into download mode? volume down, then home, then power, Hold them all together until it boots into download mode? Do this while plugged in maybe?
samsung s 3
Take it to att ive done it a few times call cuctomer service tell them your on warranty hopefullt you bought this new from them they then will send you to repair center no one will no difference tell them it just crashed this doesnt seem like a rom problem its manufacture
email or text me [email protected] or 5105086739
cmars said:
Take it to att ive done it a few times call cuctomer service tell them your on warranty hopefullt you bought this new from them they then will send you to repair center no one will no difference tell them it just crashed this doesnt seem like a rom problem its manufacture
email or text me [email protected] or 5105086739
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Click to collapse
You really give your phone number out to strangers like that?
Sent from my SCH-I535 using Tapatalk 2
cmars said:
Take it to att ive done it a few times call cuctomer service tell them your on warranty hopefullt you bought this new from them they then will send you to repair center no one will no difference tell them it just crashed this doesnt seem like a rom problem its manufacture
email or text me [email protected] or 5105086739
Click to expand...
Click to collapse
Haha. Thanks!
Well, I ended up making a Google Voice account since my phone is dead and I called Verizon customer service. The first lady started having me go through the usual checklist like most companies do, I very nicely let her know that I've tried it all and I indeed know it's dead without explanation. She then sent me to someone higher up, we talked very briefly and she said it's covered under the manufacturer warranty, they're sending me a replacement for free. Only thing I paid for was a $12 upgrade to 1-day shipping!
I seriously was freaked out that I wasn't going to be able to get this replaced. Thankfully I can!
So, I guess, some advice to people that have hard bricked Galaxy S IIIs, CALL VERIZON BEFORE ANYTHING ELSE!
Thanks for the suggestions and help guys!
It's crazy how deep the brick went, the phone wouldn't even charge! Maybe I got a lemon? I hadn't even dropped or scratched it and I had 0 problems with unlocking/rooting it. I swear it was it hanging on trying to switch from 4G to 3G that killed it. Either way, stress is gone! phew! :fingers-crossed:
mcappleman said:
Haha. Thanks!
Well, I ended up making a Google Voice account since my phone is dead and I called Verizon customer service. The first lady started having me go through the usual checklist like most companies do, I very nicely let her know that I've tried it all and I indeed know it's dead without explanation. She then sent me to someone higher up, we talked very briefly and she said it's covered under the manufacturer warranty, they're sending me a replacement for free. Only thing I paid for was a $12 upgrade to 1-day shipping!
I seriously was freaked out that I wasn't going to be able to get this replaced. Thankfully I can!
So, I guess, some advice to people that have hard bricked Galaxy S IIIs, CALL VERIZON BEFORE ANYTHING ELSE!
Thanks for the suggestions and help guys!
It's crazy how deep the brick went, the phone wouldn't even charge! Maybe I got a lemon? I hadn't even dropped or scratched it and I had 0 problems with unlocking/rooting it. I swear it was it hanging on trying to switch from 4G to 3G that killed it. Either way, stress is gone! phew! :fingers-crossed:
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Click to collapse
So i didn't see it, but did you even try to get it into download mode?
Sent from my Synergized vzw S3!
silver04v said:
So i didn't see it, but did you even try to get it into download mode?
Sent from my Synergized vzw S3!
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Click to collapse
It's hard bricked. Will not charge, no booting, and download or recovery mode won't work. Will not show any indication of life except for plugging it into a power source without the battery and then putting the battery in. If the red light comes on when you do that, it means it's hard bricked? Correct me if I'm wrong?
mcappleman said:
It's hard bricked. Will not charge, no booting, and download or recovery mode won't work. Will not show any indication of life except for plugging it into a power source without the battery and then putting the battery in. If the red light comes on when you do that, it means it's hard bricked? Correct me if I'm wrong?
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Click to collapse
If you can't get into download mode then yea, most likely I guess or the battery died. I just didn't see that you said you tried to get into download mode.
Sent from my Synergized vzw S3!
Glad you got this fixed! Also i think its a 30 day replacement or swap for another phone if you don't like it. Thats what i was told when i got mine.