Ruined my phone :( - EVO Shift 4G Q&A, Help & Troubleshooting

Hello my beloved community... today I screwed up, and I hope you can forgive me.. I was going to the pool and had my Shift wrapped in my towel.. walking down steps it dropped out and landed on concrete and well.. you can see in the pic :/ I'm not sure how my phone contracts are doing right now and whether I can get the One anytime soon or not, but for the meantime I'm using a Samsung Intercept, ikr kill me already. The reason I'm not using the Shift is not the cracked screen. That doesn't bother me. Was even thinking about replacing it, the problem is, which you may be able to tell by the pic maybe not, is there is lines going all across the screen from left to right, similar to a tv's static, if I slide out the keyboard halfwayish it goes away, but all the way and it comes back. It makes the phone unusable. And idk if it'll be gone even if I replace the screen. Somethings telling me its the flex cable, maybe loose or damaged? Idk I wanted to get your guys' input. What do you think?
Sent from my PG06100 using xda premium

Digitizer perhaps you can always pull it apart and check tho
stare into oblivion
Fall into sleep

I'm no expert but it might be the display. I have a non cracked but not fully working digitizer (there's a spot in the upper left corner not responding) and display I can send you if you want.

Well the Digitizer is smashed up big time. You could replace just the Digitizer, and hope all is good. But after doing this process a few times. I would suggest replacing both the Digitizer, and the LCD as an assembly. Also, once you have the Shift apart. Make sure to inspect the Flex Cable thoroughly. If it is compromised, I would replace that also before reassembly.

Related

I sat on my Fuze :(

Hi all,
I sat on my Fuze, short and simple. There is now a weird crack on the screen. I am very familiar with what a broken LCD looks like, there is no LCD "liquid" oozing all over the place, and the picture is not distorted in any way. It looks like some kind of lens INSIDE might be broken, and I think it's the digitizer. The cracks stop once they get to the dark grey at&t/HTC border around the screen, even though I hit very close to it, so whatever I cracked is under the top lens/protector.
Also, I read online (albeit at a cell phone repair website) that you can't replace the digitizer without ruining the LCD. Is there any merit to this, or are they just trying to convince people to pay their obscene $149 to replace a $30 part?
So I guess I have two questions:
Did I break the digitizer, the topmost lens, or somehow the LCD glass without damaging the LCD itself?
How hard is this to replace?
Pics:
EDIT: I ordered this on April 17th. Fat chance AT&T will do anything about it, right?
That looks like just the digitizer... I purchased the digitizer already, but haven't gotten the chance to take it apart yet.... to be honest I'm very nervous about taking it apart.. I'm still trying to figure out how to split the two pieces apart (the keyboardbase and the slide screen....
wxy117 said:
That looks like just the digitizer... I purchased the digitizer already, but haven't gotten the chance to take it apart yet.... to be honest I'm very nervous about taking it apart.. I'm still trying to figure out how to split the two pieces apart (the keyboardbase and the slide screen....
Click to expand...
Click to collapse
If I'm not mistaken (and I might be), all this should take is removing the two small phillips head screws on the back of the screen that show when the phone is slid open. I landed on this thing while it was open, and drove my knee right into the screen, I'm surprised I didn't break anything else.
There are three more screws that you can't see behind the screen.... when its slid open you can only see 2 screws... There are actually 5
wxy117 said:
There are three more screws that you can't see behind the screen.... when its slid open you can only see 2 screws... There are actually 5
Click to expand...
Click to collapse
So we do have to take the whole damn thing apart?
Does anyone have any luck with AT&T replacing things that are clearly accidental damage? With all the horror stories I hear about refurbished phones and the chance that they might send me one, I'd actually rather take my chances at fixing this. I've taken apart a ton of phones and fixed them before, and worked at a cell phone repair shop for a few months. I still have most of my tools lying around, including all the screw drivers I'd need to open this.
I was able to find an HTC service manual that doesn't really explain how to replace the digitizer. It does describe how to get it in two pieces, but I wouldn't know where to go from there.
I have the digitizer in my hand... There is a thing that hooks up to the phone itself so yes i'm pretty sure you have to take apart the entire thing.... I think i'm gonna take the phone to NYC and have someone that knows what they're doing repair it. I tried to get warrenty repair, but they said no because it is accidental damage. i pretty much tried everything before I ordered a new screen.
wxy117 said:
I have the digitizer in my hand... There is a thing that hooks up to the phone itself so yes i'm pretty sure you have to take apart the entire thing.... I think i'm gonna take the phone to NYC and have someone that knows what they're doing repair it. I tried to get warrenty repair, but they said no because it is accidental damage. i pretty much tried everything before I ordered a new screen.
Click to expand...
Click to collapse
Found a good complete disassembly guide in Russian, why does the screen have to be the LAST thing to come out? I am now looking to buy an LCD/digitizer combo, but I can only find the one from Brando that is made for regular HTC Touch Pros, and not the Fuze (has a camera cutout instead of the AT&T logo).
If I end up having to replace the LCD I'd much rather break it trying to save $50 than just toss it. Is it really that hard to separate the digitizer from the LCD?
http://translate.google.com/transla...ka/htc-touch-pro/&sl=ru&tl=en&history_state0=
has anyone had success separating the Digitizer and the LCD screen?
wxy117 said:
has anyone had success separating the Digitizer and the LCD screen?
Click to expand...
Click to collapse
Well, we'll find out. I ordered both an AT&T Fuze digitizer by itself as well as an LCD with a digitizer attached. I'm just going to go ahead and replace everything with the combination unit and see if I can replace my broken digitizer without breaking my LCD in my free time. If it works, I have a spare or I can sell it
be careful I got my digitizer and they sent me the wrong one. They sent me one for a sprint touch pro....
wxy117 said:
be careful I got my digitizer and they sent me the wrong one. They sent me one for a sprint touch pro....
Click to expand...
Click to collapse
Hopefully I'll get it right, I made sure to order an AT&T Fuze digitizer that made it clear it wasn't for use with Sprint Touch Pros or Touch Pros with front facing camera.
The LCD+digitizer I ordered though may very well show up as any of the above, if they're not already attached I'm going to use the AT&T Fuze digitizer on the new LCD, and try and make a new working combo from my old LCD to resell. I'll make a detailed step by step with photos as well.
Don't forget to read this
They just sent out my new one today.... So anyone that needs a digitizer for the Fuze by Sprint hit me up.... They told me to keep it so now I have an extra digitizer that doesn't work for my phone...
I think I can help you cos I repaired LCD and digitizer on Raphael a week ago. Digitizer and LCD are two separate parts joined by flat printed wires. If you need to change just one of them you will need to take apart whole phone.
Raphael consists from 2 main parts - 1. that one with keyboard 2nd part with LCD. You have to take apart both what is quite hard to realize if you this for the first time.
Once you are with your LCD you will see the flat wires grom lcd and digitizer meerged. Split them with your solddering gun carefully! Take new digitizer and solder flat wires together. Anyway there is no glue or liquid fluit or whatever between digitizer and LCD. But - remeber especially those who replacing just LCD - there is kind of black tape around the backside of LCD part (the silver side) - take it apart from old lcd and move to new one. If you dont you will see the rainbow on your LCD but just after assembling whole device together - it is quite concerning if you find out this kinf of malfunction just after such a hard work like a assembling this hellmade device
Good luck to everyone!
pisqle said:
I think I can help you cos I repaired LCD and digitizer on Raphael a week ago. Digitizer and LCD are two separate parts joined by flat printed wires. If you need to change just one of them you will need to take apart whole phone.
Raphael consists from 2 main parts - 1. that one with keyboard 2nd part with LCD. You have to take apart both what is quite hard to realize if you this for the first time.
Once you are with your LCD you will see the flat wires grom lcd and digitizer meerged. Split them with your solddering gun carefully! Take new digitizer and solder flat wires together. Anyway there is no glue or liquid fluit or whatever between digitizer and LCD. But - remeber especially those who replacing just LCD - there is kind of black tape around the backside of LCD part (the silver side) - take it apart from old lcd and move to new one. If you dont you will see the rainbow on your LCD but just after assembling whole device together - it is quite concerning if you find out this kinf of malfunction just after such a hard work like a assembling this hellmade device
Good luck to everyone!
Click to expand...
Click to collapse
Thank you for some rather broken, but very helpful advice. Kinda sucks that I'm really happy since I don't have to worry about removing any adhesive, but now I have to sit here and solder flex cables. I shoulda bought a spare one
Do they ship these parts on pigeons from Hong Kong?
To anyone counting on being able to separate the LCD from the digitizer, DON'T. There is absolutely no way to separate them without destroying either or both. Also, take extreme caution when peeling up the flex cable, it is very easy to tear (I tore mine).
So my net cost, 80 + 50, LCD/Digitizer and Flex Cable = $130 vs. sending it to HTC $150. I advise anyone to just pay them rather than take this thing apart.
from my understanding people have done it before... Maybe you just had bad luck? Well we'll see when my screen comes in *crossing fingers*
wxy117 said:
from my understanding people have done it before... Maybe you just had bad luck? Well we'll see when my screen comes in *crossing fingers*
Click to expand...
Click to collapse
Fact of the matter is when people say this is a delicate phone to take apart, they mean it. I worked at a cell phone repair store for a few weeks, and learned how to take apart damn near anything (thank God this was before the iPhone existed). Not only are both flex cables in this phone taped down in 100 different places, making them very easy to tear while removing the tape, the adhesive used between the LCD and digitizer is STRONG. If you really wanted to separate them, you might have some luck with a straight edge and maybe an hour. Good luck, I'll let you all know how this turns out once I have my new flex cable, since I conveniently tore the volume buttons off the original.
I just got my screen today so we're gonna see some time next week how we do on this screen replacement....I'll let you know how it goes....
So far no luck with my digitizer. Has anyone had any luck just changing out the digitizer yet? The guy that was suppose to do mine is backing out because he doesn't want to risk cracking my LCD. I don't blame him thats the reason I didn't do it. sheik124 what are you doing with your damaged fuze? Are you sending it to HTC for repairs?

Digitizer driving me crazy

So I've replaced the digitizer on one of my thunderbolts and all was well. I had not really gotten the lcd affixed to the chassis correctly so after a few days the gap in the phone and the frame caused me to tear back into the phone. I got it all sticky taped down to the chassis and put the phone back together and now the phone is doing all sorts of crazy things. I did a format system, reflashed the rom, bamf forever 1.0.5 and the phone seemed to be fixed and now its right back to doing what it was. It seems to register touch when im not touching the device, also some times when i do touch it its a few inches off, making menu selections impossible and typing as well. I've gotten flustered with this phone beyond belief.
I also had a inc2 do the same thing a while back. Which has me thinking it may be something common. Possibly a dirty connection on the ribbon cable or something? Its getting too late to break into it again but I was wondering if anyone has had anything similar happen?
stayin100 said:
So I've replaced the digitizer on one of my thunderbolts and all was well. I had not really gotten the lcd affixed to the chassis correctly so after a few days the gap in the phone and the frame caused me to tear back into the phone. I got it all sticky taped down to the chassis and put the phone back together and now the phone is doing all sorts of crazy things. I did a format system, reflashed the rom, bamf forever 1.0.5 and the phone seemed to be fixed and now its right back to doing what it was. It seems to register touch when im not touching the device, also some times when i do touch it its a few inches off, making menu selections impossible and typing as well. I've gotten flustered with this phone beyond belief.
I also had a inc2 do the same thing a while back. Which has me thinking it may be something common. Possibly a dirty connection on the ribbon cable or something? Its getting too late to break into it again but I was wondering if anyone has had anything similar happen?
Click to expand...
Click to collapse
I've never torn into a phone, and I never intend to. My guess, if I had to make one, would be that the digitizer is somehow making contact with the body of the phone in some undesirable way, possibly through a slightly conductive tape. ANY sort of contact with a substance or object that could trigger a change in the screens static field will cause you problems.
I think its just the digitizer that's bad, it can't be anything else, just doesn't make sense... So, now who sells the absolute best digitizers?
I've bought fifty plus digizers from various people on eBay, I've used repair universe and can't recall ever having gotten a bad one. But who has the best?
Sent from my ADR6400L using XDA App
Just googled it and quite a few threads on various android sites where people replaced digitizer and have all kinds of problems getting the touch to work properly afterwards on thunderbolt. Must not be an easy task on this phone.
Sent from my ADR6400L using xda premium

No Screen! Cover Replacement Gone Horribly Wrong! Help/Buy/Suggestions?

SMh... broke my digitier/lcd on my One X today!
Was gonna replace my back housing because it was cracked and had scuffs to put a white one on,
but when I was doing the first step I went into the wrong slit and slid my tool in between the LCD/Digitizer!!
Only a few centimeters from the edge, guess it was enough.
Now the screen doesnt turn on AT ALL!! Phone still boots and capacitive buttons light up and vibrate
I'm not sure where to start, I hope I can get it to work still but I dont know what to try now.
Im a noob, but the only thing I can think of is to dissamble the whole phone and then
blow dry it and separate the LCD/Digitizer and put them back together after inspecting.
This happened by sliding a guitar pick in between the LCD/Digitizer.
I only went in a few centimeters from the edge until I realized I was doing something terrible wrong.
I was trying to disassemble my One X.
It still works, I plugged in MHL adapter and it works, could navigate normal, just that the LCD doesnt turn on.
Click to expand...
Click to collapse
A) $75+ for a new screen and attempt to fix myself?
B) Sell it for as much as I can? $220?
C) Try to get AT&T/HTC to replace it even tho I rooted 2.20?
You know how long its been since I read about a Hox issue that hasn't been posted yet???? I feel bad, that sux, it really does, but this was by far the funniest thing I've read about in a while
Sent from my Nexus 7 using Tapatalk 2
I did the exact same thing you did! That's why I've got two HOX now. I had to purchase the LCD/digitizer combo. All fixed now. I still have the digitizer screen on my desk. Sucks I know.
Sent from my One X using xda premium
you can try that but doubt it'd fix anything. Plus the LCD and digitizer are seriously bonded together tight so it'd be hard to take it apart fully without breaking the glass. I've replaced my LCD/digitizer twice, and while it's not impossible, it's still very tedious and risky. So if your gonna do it yourself I'd suggest making sure the place you get it is atleast somewhat reputable so you don't get another faulty screen, and don't use super glue to bond the LCD to the housing! (lol that was what I did with my first screen and it destroyed the screen). And be prepared to be left with some more scuffs on your housing. Otherwise sending to HTC shouldn't be a problem, even with root I think it's fine. It's just a screen repair, its not like root could cause really screen damage. Good luck though on whatever you decide.
Sent from my One X using xda premium
thanks for the reply, um do you think HTC would fix for free if I play dumb and say one day it just stopped turning on?
I've decided not to try to separate the LCD from the digitizer, way too work.
and an xda member said he'd sell me his lcd+digi for a good price but its a HTC Branded one instead of AT&T, i think it will work the same tho,
I got the HTC logo digitizer/lcd. Worked fine vs the original att one
Sent from my One X using xda premium
alright good to know! I prefer it to say HTC anyhow since im not even with AT&T! Im T-mobile!
so you really did the exact same thing as me!? guitar pick in the wrong hole!?
How far did u push in and try to separate it til you noticed u messed up BIG TIME?
I was in denial for a good 10 minutes =( still kinda am... smh
I went a little farther than you and got angry though. Totally destroyed it. Lol! Couple things. Make sure you get the adhesive strips. There is a metal casing that goes around that LCD that likes to pop out if not glued properly. And I got mine from repair universe. Not perfect but pretty cheap. Only issue is captivate button lights don't transfer over, and I had to silicone the edge of the LCD to the digitizer cause it started getting dust between them. Pain to say the least. I taken these apart enough now. I'm comfortable with it.
Sent from my One X using xda premium
u bought the LCD+Digitizer and the capacitive buttons still didnt turn on? Hope mine will work.
Also can u point to me which YouTube tut was the most helpful for you?
I wish there was some way to fix the LCD I have now tho, still in good condition aesthetically =(
Yeah it sucks that most newer devices really bond the LCD and digitizer tightly. Once (if) you take it apart you'll realize what we mean. Its possible but very unlikely with original screen. And taking the LCD off the housing is near impossible to do without breaking the LCD in my experience too. So make sure to get LCD+digitizer. And as far as sending it to HTC, I'm sure you could try but once they figure out what you did I'm sure they'll charge you (why wouldn't they? ). There was an amazing YouTube video made by some company (I think it was irepairfast) that I used but after many people complained about their service here on their one x, they removed it. So sorry, just look around for some good ones.
Sent from my One X using xda premium
I agree with what xaey said. Depending on the LCD/screen you get the captivate buttons may or may not have the little fiber optics on them. I just went with the cheapest one I could find cause I'm a tight [email protected]%. There are NO good videos that I could find on tear apart and none on putting it back together. Take you time and keep an inventory of what you do. I lost a screw and its still missing inside the repaired phone.
Sent from my One X using xda premium
oh well it should save some power then right? im a cheap buyer too!
these tuts seem pretty good!
http://youtu.be/FxbjQbi1tAY
http://youtu.be/OIeO0DueMcg
When replacing it, just take them optics out of the original, it has very lightly adhesive but it should come off easily and then put them on the new one if it doesn't haven't them already, it should still be a bit sticky to do so. Another problem is possible light leakage (you'll know what I mean if it happens, basically more light shines through than just on the buttons). This happened to me, which is why I don't keep my capacitive lights on. Worst part is you won't know until you turn it on unless you can connect the screen to circuit without bonding it to the housing yet.
Sent from my One X using xda premium
alright I'll try that if it doesnt come with capacitive lights. will attempt to replace it next week. I hope I can do this correctyl!!
Well put xaey. I tried to transfer those over and there was way too much light bleeding from the side and bottom. Plus they were a pain to get in there. I tore that thing apart 4 times. Lol trial and error. So I just put some sealant over the captivate area. Unfortunately that does not disable the lights to them.
Sent from my One X using xda premium
subarudroid said:
Well put xaey. I tried to transfer those over and there was way too much light bleeding from the side and bottom. Plus they were a pain to get in there. I tore that thing apart 4 times. Lol trial and error. So I just put some sealant over the captivate area. Unfortunately that does not disable the lights to them.
Sent from my One X using xda premium
Click to expand...
Click to collapse
Lol yeah I know what you mean. I ended up putting some black electrical tape over where the light bleeding was on mine (just under the capacitive buttons) before putting the screen in... and it didn't help much, it just looked more weird looking at it from different angles haha. So I just keep the lights off.
Sent from my One X using xda premium
eww I do not want to see leakage from the bottom!
Hopefully i get lucky and only have to take apart once and be done with it!
I've only taken apart a HTC Dash a few years ago.
Excited to put my hand eye coordination to the test
smh... noticed wifi/data pins came off also so I am SOL!!
any suggestions on what and how to replace those pieces on the motherboard?
Witch ones? Data pins?
Sent from my One X using xda premium
im not even sure what the term for these are, the metal on the motherboard that touches the gold areas on the back cover?
I must have pulled the phone out too rough or something but they came off the mother board.
my wifi only gets 1 bar, DL speed of 3mbs
data doesn't connect, can still call text.
this video shows the areas on the phone
http://www.youtube.com/watch?v=7NZXM_O5srw

Touch screen help

How do you diagnose what to replace on your tablet? Is it possible with the tf700t?
Here is the scenario- I travel a lot and kind of pack my backpack tight and I think the extra pressure on the tablet has screwed the right side.. I turned on show touches in developer tools and a touch comes and goes from the right mid side (sometimes it moves) .
I was able tdeal with this for a while but now after my last travel it's made it almost impossible to use the tab. My tablet it is out of warranty, unlocked and rooted so don't know if I could sent it to Asus for repair.
My question is, is it my touchscreen I need to replace or is it another component? Currently I I hold the tablet and apply pressure on the right side (back) I can make the touch go and come. If I turn the screen off it will remove the touch for a bit. if the touch won't go away I try to apply pressure to the back in various spots to it goes away
My understanding is if you can see what's on the screen the display panel is good. If there are touch problems then you MIGHT need a new digitizer. It could also be that in bumping it around and what not that the ribbon cable connecting the digitizer has come loose. Heat sometimes seems to be involved in this happening too. There are a couple threads here about these issues, fixing them and how to go about replacing the digitizer yourself and where people have bought them. It's not a feat for the faint of heart but it can be done at home.
flhthemi said:
My understanding is if you can see what's on the screen the display panel is good. If there are touch problems then you MIGHT need a new digitizer. It could also be that in bumping it around and what not that the ribbon cable connecting the digitizer has come loose. Heat sometimes seems to be involved in this happening too. There are a couple threads here about these issues, fixing them and how to go about replacing the digitizer yourself and where people have bought them. It's not a feat for the faint of heart but it can be done at home.
Click to expand...
Click to collapse
Thanks I'll check it out didn't know if it was the touch screen or digitizer. I'm typing on it right now so seems like touch is just fine.
I suppose I'll open it up and see if a cable is loose. But do you think Asus would accept it for repairs? It's unlocked and rooted.
They woud gladly accept it for repairs... but they would charge you a bundle. Your warranty is void since you unlocked.
Sent from my K00C using Tapatalk
Touch screen/digitzer I believe are one in the same.
Sure Asus will fix it. In/out of warranty. But as mentioned, they'll charge you big bucks. My guess to replace the digitizer would be about 300USD. MIGHT be a little less.
If you open it somewhere inside, can't recall position, there is a service switch you should turn off 1st, before you do anything else. That might keep you from frying some component should a short develop somehow. Just remember to turn it back on last before you finish inside.
I recall reading that the ribbon cable is held in place by either glue or double sided tape and the heat aids in its becoming loose and can be part of the problem with the digitizer getting all crazy.
BTW Anyone can feel free to correct or add to this....

Backlight doesn't come on unless i bend the phone

So on my Nexus 5, the backlight started going off randomly... tapping phone would bring it back..
Then eventually it went out and i had to bend/flex the phone and it would keep working a while..
I contacted support then, but one time i bent it a little to get it on and the frame (plastic outer edge cracked), doh.. Now, of course, they will not give me a warranty repair because the device is physically damaged. So i tried a new screen, no dice. Now i have two good screens and a phone that still wont work unless i bend the crap out of it. Anyone else see this problem? Worth trying to replace motherboard? or should i just sell parts (new screen i bought, old screen, battery, etc) and buy a whole new phone... There is one specific point where i can bend it and backlight comes on, but i cant find a short or loose connection anywhere. I have had the thing COMPLETELY apart and back together multiple times. I should mention, it works totally fine when backlight is off, just no backlight so i can only see it in super bright direct illumination.
Any ideas???
Take it to a mobile phone repair shop.
Sent from my Nexus 5 using Tapatalk
Fixed for now! Woohoo! Based on the position of where i had to flex it, i tried a little gap filler... a folded piece of paper, between the SIM slot and the back frame. With everything screwed back together, it just puts a little pressure on that area of the main board.
Now the only problem is the screen i bought is defective (lines all up and down it) so now i have to disassemble again to put the old one back in.... oh joy, now to return it through ebay... I'm sure that will work well. Either way, phone working again! FYI, this phone is REALLLY easy to take apart and put back together.
EDIT: F.. snapped the end off one of the little antenna cables (the black one, on the right when looking at the uncovered back of the phone) when redoing the screen. Anyone know what that is for? WiFi and cell data signals seem ok.. Looks like a diversity antenna for something, because of all the others at the tope. Maybe google will have an answer.
ramerco said:
EDIT: F.. snapped the end off one of the little antenna cables (the black one, on the right when looking at the uncovered back of the phone) when redoing the screen. Anyone know what that is for? WiFi and cell data signals seem ok.. Looks like a diversity antenna for something, because of all the others at the tope. Maybe google will have an answer.
Click to expand...
Click to collapse
Check Bluetooth/try calling/using data just to be sure.
Do not discuss something on how to make fool of insurance company or even an warranty, It's not allowed here. Thanks

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