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[Q] If Wi-Fi Xoom is bricked, can (RSD) flashing the 3G SBF, then fastbooting work?

Damn, I can't fit the whole question in the subject.
Let's say someone hypothetically bricked their wifi Xoom. Can't connect with fastboot anymore. However, it does get picked up by RSD Lite.
If the Wi-Fi Xoom is bricked, can flashing the 3G SBF using RSD Lite be used JUST to enable fastboot? And if so, would just doing a "fastboot flash boot boot.img" and "fastboot flash system system.img" (with the right wi-fi files) be able to save it? And possibly the same with recovery.img?
I noticed that the boot.img and system.img files are the same size between the wifi version and the 3G/4G. Same with the recovery partition. That's why I ask.

If you can enable fastboot using RSD then I don't see why you wouldn't be able to unbrick it.
If I were you I would try it. I don't think you can brick anymore than what it already is
Sent from my Xoom using Tapatalk

Kas206 said:
If you can enable fastboot using RSD
Click to expand...
Click to collapse
http://forum.xda-developers.com/showthread.php?t=1037094
when i hold power and Volume up restart the xoom and hold power + volume down its show
failed to boot LNX 0x0004
Starting Fastboot protocol support
but the problem the computer not Recognize on the xoom . i installing drivers and still not Recognize
whats i do ?
i have Windows and Mac

try uninstalling your drivers and use this to reinstall
http://www.motorola.com/staticfiles/Support/Experiences/Global_Drivers/MotoHelper_2.0.40_Driver_4.9.0.exe

A Question very important?
Xoom wifi is good or the xoom 3g? information about it,, I appreciate it

At this moment, I can only get the wifi version in Canada. I don't know if I would need it on 3G/4G.
Dinar, I assume you used to be able to connect? But not after the 0x0004 error? Can you get in RSD mode at all? When you are in Fastboot mode, does "fastboot devices" on your computer show a device?

What's wrong with that appears in the
Scourge1024 said:
Dinar, I assume you used to be able to connect? But not after the 0x0004 error? Can you get in RSD mode at all? When you are in Fastboot mode, does "fastboot devices" on your computer show a device?
Click to expand...
Click to collapse
no not show a device
when i connect a xoom in computer the computer never show the xoom
Scourge, what is the error message in your xoom?

It was something like LNX 0x0004 and the following message was about Fastboot or RSD mode 2. It changed depending on if I held the down button on reboot. I lost the ability to scroll through the boot options.
I couldn't get fastboot, adb or RSD Lite to see my Xoom in either mode.

Did you get RSDLite to flash the .sbf file? I tried that on my bricked device and I couldn't see anything happening on the screen of the xoom. I waited for about one or two minutes and stopped the process. What about the drivers? Are there different drivers for adb, fastboot and RSDLite? I have motohelper installed and it says all necessary drivers are installed. Can it be a driver issue? Thats something I haven't tried.

My Motohelper updated itself and I was still not connecting with my first Xoom. There are different drivers. Different ones become active depending on what mode you're in.
But I couldn't even see my Xoom so I declared it bricked as of April 14th at 3:47am. I seriously don't know the exact time.
When I use adb or fastboot from my Mac, I don't need drivers. It just works.

i have Mac and Windows same problem not show xoom
give me steps for the mac i want try

mine is just like yours says failed image LNX 0x0002
starting rsd mode 2
will cycle with the power and up button to the above. push the down button says it is in the fastboot protocol mode but computer doesn see it. cmd module says waiting on device. have current usb drivers. anybody out there can repair it. moto wants an arm and a leg for a repair because it was fastboot oem unlocked and voided warranty

Yeah, if nothing can see it... What exactly does Motorola want to charge to fix it? Can't you return it to where you bought and get an exchange? I'd only feel okay with that if you bought at a big store though and not a mom and pop sorta shop.

I dont know if this will help, but I noticed that in your first post your commands may not be complete:
fastboot flash boot boot.img
fastboot flash system system.img
Your are missing the words in red above. I may be wrong and you dont need them, but Im sure you do. At least all I got was a bunch of command options scroll in my command prompt without the entire command.
I thought I had a bricked xoom after messing around with the frameworks-res.apk through "root explorer" app. I flashed the boot.img like crazy, but it was my frameworks that I had messed with last before the locked boot sequence. I found an image on the boards for the 3g system.img and I was back in business.

cvela said:
I dont know if this will help, but I noticed that in your first post your commands may not be complete:
fastboot flash boot boot.img
fastboot flash system system.img
Your are missing the words in red above. I may be wrong and you dont need them, but Im sure you do. At least all I got was a bunch of command options scroll in my command prompt without the entire command.
I thought I had a bricked xoom after messing around with the frameworks-res.apk through "root explorer" app. I flashed the boot.img like crazy, but it was my frameworks that I had messed with last before the locked boot sequence. I found an image on the boards for the 3g system.img and I was back in business.
Click to expand...
Click to collapse
I did the same. Only thing is after I had WiFi showing "Error" under it and it wouldn't start. Had to insmod the bcm4329.ko and I was back in business.

Scourge1024 said:
Yeah, if nothing can see it... What exactly does Motorola want to charge to fix it? Can't you return it to where you bought and get an exchange? I'd only feel okay with that if you bought at a big store though and not a mom and pop sorta shop.
Click to expand...
Click to collapse
i sent it back to moto

cvela said:
I dont know if this will help, but I noticed that in your first post your commands may not be complete:
fastboot flash boot boot.img
fastboot flash system system.img
Your are missing the words in red above. I may be wrong and you dont need them, but Im sure you do. At least all I got was a bunch of command options scroll in my command prompt without the entire command.
I thought I had a bricked xoom after messing around with the frameworks-res.apk through "root explorer" app. I flashed the boot.img like crazy, but it was my frameworks that I had messed with last before the locked boot sequence. I found an image on the boards for the 3g system.img and I was back in business.
Click to expand...
Click to collapse
You are correct. I'll fix my first post!

I'm getting all the same side effects here from attempting to re-lock the wi/fi xoom. Im debating on what to do here.

Oohh... Relocking is not good... If the images aren't exact factory ones, that's a sure brick. No point in relocating the Wi-Fi version. At least not right now.
If RSD Lite and Fastboot can't see it, look for your receipt...

haa yeah. Thats too bad that I'm just a fewww days over my 14 day store warranty and didnt buy the insurance. I sent in a repair order online where i ship it back to them.....dont know if illl ever get anything back though ha

Xoom Wifi "Failed image LNX 0x0002 / RSD mode 2"

Hey everyone. I figured id make an official thread,although a thread a few down is very similar but still quite different.
I attempted to re-lock my XOOM wifi and I got the error.
-only able to get into RSD mode 2 or Fastboot protocol
-pc will not recognize through adb or RSD 5.0
-tried various command and no luck
-Screen wont turn off unless battery dies.
- reinstalled sdk, drivers etc.
I might of missed a few details, but ive been all around the forums and have yet to see a solution for this other than send it to Motorola. Ha just curious to whether anyone could shed a little more light on this situation. Not being able to RSD or adb seems like a bad situation, even if we did have that darn sbf id still be stuck! Thanks guys!
Sent from my DROIDX using Tapatalk

Try to get the xoom back into fastboot by rebooting (vol up + power) and then immediately holding vol down + power until the fastboot screen comes up. From there try pushing system and boot .img's through fastboot. Then you should be able to reunlock from the fastboot command on your pc. There is no way that I know of to re-lock a wifi only xoom as of yet.

Yeah, my bootloader screen says that im "Starting Fastboot protocol service" but I get no response from my PC. I've never had problems with adb recognizing my xoom before this. Its like the drivers arent even compatible with the device anymore?? For craps i attempted to send some commands through adb even though it didnt recognize the device, and had no luck. ADB simply replies "waiting for device" for all of them.

try reloading your moto drivers

Make sure you aren't using a front panel port. I had thus problem for ages, XOOM is a power hog. As for the LNX failure its the result of relocking with an invalid image, don't do it.
Sent from my HTC Desire using Tapatalk

Yeah, i spent days trying to figure that one out with the front ports vs. the back ports with my droid. I could never get it to remount in RSD when flashing a .sbf.
Thanks for the heads up though. Im not sure what made me think that it would be ok. My failure to do some research always lands me in pretty much the same spot! Here.
I reloaded all the drivers ect and have been unable to get anything. My droid works great, but no xoom.

Had this exact thing happen to me today. What fixed it for me was
- boot into fastboot (Power+Vol Up then immediately hold Vol Down until you see it display the fastboot message) and push the stock boot/system images found all over this forum for your model (Wifi/3G)
Now obviously your ADB isn't seeing your device... neither was mine
- Go under Device Manager on your PC and uninstall your Motorola drivers from whatever devices are listed
- Do a fresh install of the Moto Drivers and restart your PC
- Run, 'fastboot oem lock' to allow RSD to do it's work
That's what it took for me. If that fails, unplug your Xoom from the PC and set to debug mode, then plug back in and let Windows find your drivers. Windows could take some time, and actually took me unplugging/replugging twice until it decided it found them.
RSD is a load of junk, but when it works it's like the miracle worker =P Good luck and keep your head up! These things are harder than people think to completely wreck =)

Xezuka said:
Had this exact thing happen to me today. What fixed it for me was
- boot into fastboot (Power+Vol Up then immediately hold Vol Down until you see it display the fastboot message) and push the stock boot/system images found all over this forum for your model (Wifi/3G)
Now obviously your ADB isn't seeing your device... neither was mine
- Go under Device Manager on your PC and uninstall your Motorola drivers from whatever devices are listed
- Do a fresh install of the Moto Drivers and restart your PC
- Run, 'fastboot oem lock' to allow RSD to do it's work
That's what it took for me. If that fails, unplug your Xoom from the PC and set to debug mode, then plug back in and let Windows find your drivers. Windows could take some time, and actually took me unplugging/replugging twice until it decided it found them.
RSD is a load of junk, but when it works it's like the miracle worker =P Good luck and keep your head up! These things are harder than people think to completely wreck =)
Click to expand...
Click to collapse
Just curiousity, if we can't boot our xoom, how can we enable USB debug mode?

This is the same of my problem:
http://forum.xda-developers.com/showthread.php?t=1052762

tritran18518 said:
Just curiousity, if we can't boot our xoom, how can we enable USB debug mode?
Click to expand...
Click to collapse
Sorry I guess I didn't mean to set it to Debug from the Xoom, but as in to remove it and boot into Fastboot. Then plug it back in and allow Windows to install the drivers.
I had a hard time getting it to work, but after uninstalling and reinstalling the drivers, it recognized it and allowed me to flash the SBF.
Correct me if I'm wrong here! It's what worked for me. My Xoom went down like this and I resurrected it this way. Been working flawlessly on Tiamat 1.3.1 ever since.

Sorry guys, but the condition I'm in is becoming popular lately. I'm able to get the XOOM wi/fi to show "starting fastboot protocol" but absolutley no recognition on the pc. RSD or ADB. Therefore all commands sent from the ADB simply respond with "waiting for device" and unable to flash any images onto the device. Its in a real brick mode. At least for the time being with the lack of software communication on the pc and no .sbf yet. I sent the device into motorola for repair. They said the repair would be under the warranty and free of cost. I was honest as well, telling the repp I had unlocked the device and attempted to re-lock. Thanks for all the suggestions and input guys.

follow up?
hello i am curious what happened with your returned brick? did moto replace it?
I ask because i have the exact same issue and have gone through all the suggestions.
same error, cannot get into fastboot, no adb, no RSD, nothing. tried the various vol power button combos etc. no recognition on PC at all. yes i re-installed drivers etc etc etc... i have been reading...
it seems only option is to wait on SBF or return?

Yeah the only solution would be an sbf flash. But even with that i do not know how because the RSD lite does not recognize the device either.I simply placed an order online, they sent a box the next day, sent it and got it back in two days. Extremely fast. I told the tech rep over the phone that i had unlocked the device and and then downloaded an app that starting causing for restarts and so i attempted to re-lock the device and from there it was officially a true brick. I was honest and they seem to be very understanding. Im sure they understand that the lack of support for the device is evident and we are all beta testers. SO let em know whats going on. I also let him know i was a developer, whether it mattered or not i dont know, but i was just being honest. Its all covered under warranty he said. I didnt pay a penny

OK well its good to know I am totally screwed!!! thanks for the reply...
I told the rep on the phone what I did but I don't think he had any clue what I was talking about... he asked to me to reboot with vol up, then try to boot into fastboot, but didn't once say fastboot, just said vol down, then said he would send me a shipping box.
Get it today!!

I am in this situation after trying to re-lock in order to install the 3.1 update. I tried re-installing and updating the Moto drivers, rebooting etc but I can't get my PC to recognise the device in fastboot or RSD. I am on a stock Canadian ROM (but unlocked obviously).
I have sent an email to Motorola and been honest with them. Will see what they say.

That's the thing - moto provides all the tools to relock for US ONLY! There is no official way for canadians, which makes no sense. So us canadians can unlock no problem, but cannot relock, yet US units can? Strange to me...

chaz03 said:
Yeah the only solution would be an sbf flash. But even with that i do not know how because the RSD lite does not recognize the device either.I simply placed an order online, they sent a box the next day, sent it and got it back in two days. Extremely fast. I told the tech rep over the phone that i had unlocked the device and and then downloaded an app that starting causing for restarts and so i attempted to re-lock the device and from there it was officially a true brick. I was honest and they seem to be very understanding. Im sure they understand that the lack of support for the device is evident and we are all beta testers. SO let em know whats going on. I also let him know i was a developer, whether it mattered or not i dont know, but i was just being honest. Its all covered under warranty he said. I didnt pay a penny
Click to expand...
Click to collapse
Try rsdlite 4.9 or earlier it should see it then.

I tried RSD 4.9 and no luck. I think it just doesn't work with Wi-Fi only zooms.
Sent from my Nexus S using XDA App

footboydog said:
I tried RSD 4.9 and no luck. I think it just doesn't work with Wi-Fi only zooms.
Sent from my Nexus S using XDA App
Click to expand...
Click to collapse
Anyone who locked the zoom back and now can't boot, try my instructions from another thread...
1) Turn the xoom on and leave it plugged into USB. 2) When it says Starting RSD Mode 2, type the following in your command prompt in windows "fastboot oem unlock"
*Make sure you are typing these commands within the directory where your fastboot and .img's are located. ( I dropped mine in C:\Android-sdk\platform-tools\*The Xoom will not respond initially and your command prompt will say "waiting for device".
3) Hold the power button and volume up to reset the xoom. The fastboot command should intercept the xoom booting and take you to the unlock prompt again. Follow the on screen instruction.
*This will wipe the device again, which I'm assuming you did when you locked it with a custom kernel (boot.img)
After it is completed, type "fastboot reboot" in windows command prompt or just reboot however you can.

crushsuitandtie said:
Anyone who locked the zoom back and now can't boot, try my instructions from another thread...
1) Turn the xoom on and leave it plugged into USB. 2) When it says Starting RSD Mode 2, type the following in your command prompt in windows "fastboot oem unlock"
*Make sure you are typing these commands within the directory where your fastboot and .img's are located. ( I dropped mine in C:\Android-sdk\platform-tools\*The Xoom will not respond initially and your command prompt will say "waiting for device".
3) Hold the power button and volume up to reset the xoom. The fastboot command should intercept the xoom booting and take you to the unlock prompt again. Follow the on screen instruction.
*This will wipe the device again, which I'm assuming you did when you locked it with a custom kernel (boot.img)
After it is completed, type "fastboot reboot" in windows command prompt or just reboot however you can.
Click to expand...
Click to collapse
I have just tried this and still no luck. Fastboot just sits there with the "waiting for device" message and the Xoom just boots with the "Starting RSD mode 2" message. I also tried your suggestion with rebooting into fastboot mode by holding the vol down button and that doesn't work either.
BTW I don't have a custom boot.img. I am on a stock ROM but I just had the bootloader unlocked.
Incidentally I have tried RSD lite 4.8, 4.9 and 5.0 now and none work.

{Solved} Pixel 2 Bricked, need help.

Hey Guys. I'm new to the Pixel 2 and have found myself stuck and not sure what to do. I'm stuck at this screen and keep getting getting an error message staying "Slot Unbootable: Load Error". I am not able to get into fastboot to flash the "Deuces" script or to flash a new system image.
I have tried all of the basic stuff to get to my device to be recognized. I downloaded and installed the latest ADB & Fastboot and I have tried different cables and USB ports and still have no luck. I'm really worried and not sure what to do if I cannot get my device to accept fastboot commands so I can recover.
Please let me know if you have any ideas that may help me.
Jason
EDIT:
I still have no idea what I did, but I decided to use the Skipsoft Tool to see if it would work. Lucky for me it did and I was able to restore the factory image. Sorry for the fire-drill, I should have tried this before I posted. Thank you for the replies!!

Grab the latest Google platform tools and USB drivers. When your device is plugged in, do you see any unknown devices in your device manager? Or anything that looks like it could be your phone?

jascolli said:
Hey Guys. I'm new to the Pixel 2 and have found myself stuck and not sure what to do. I'm stuck at this screen and keep getting getting an error message staying "Slot Unbootable: Load Error". I am not able to get into fastboot to flash the "Deuces" script or to flash a new system image.
I have tried all of the basic stuff to get to my device to be recognized. I downloaded and installed the latest ADB & Fastboot and I have tried different cables and USB ports and still have no luck. I'm really worried and not sure what to do if I cannot get my device to accept fastboot commands so I can recover.
Please let me know if you have any ideas that may help me.
Jason
Click to expand...
Click to collapse
I've seen that before.
When you select reboot bootloader does that message go away?
Try it without the cable plugged in does it go away then?
I just want to know if you can actually get that message to go away or not at this point.
Also can you link the tools you are downloading

jascolli said:
I still have no idea what I did, but I decided to use the Skipsoft Tool to see if it would work. Lucky for me it did and I was able to restore the factory image. Sorry for the fire-drill, I should have tried this before I posted. Thank you for the replies!!
Click to expand...
Click to collapse
For future learning, I'd recommend you familiarize yourself with how to do this without toolkits. A toolkit is nice, but it really helps to understand what the toolkit is doing so that if you have an issue you know what to do next.

Telperion said:
For future learning, I'd recommend you familiarize yourself with how to do this without toolkits. A toolkit is nice, but it really helps to understand what the toolkit is doing so that if you have an issue you know what to do next.
Click to expand...
Click to collapse
Solid advice, thank you.

I did this same thing and solved it the same way. I think things just get funky and the tool you mentioned to fix it.

nolimit78 said:
I did this same thing and solved it the same way. I think things just get funky and the tool you mentioned to fix it.
Click to expand...
Click to collapse
Yeah I'm baffled. I could not for the life of me get fastboot to work. That Skipsoft tool is pretty impressive.

HELP!!!!
I have same problem, so which functions you use to fix it????
jascolli said:
Hey Guys. I'm new to the Pixel 2 and have found myself stuck and not sure what to do. I'm stuck at this screen and keep getting getting an error message staying "Slot Unbootable: Load Error". I am not able to get into fastboot to flash the "Deuces" script or to flash a new system image.
I have tried all of the basic stuff to get to my device to be recognized. I downloaded and installed the latest ADB & Fastboot and I have tried different cables and USB ports and still have no luck. I'm really worried and not sure what to do if I cannot get my device to accept fastboot commands so I can recover.
Please let me know if you have any ideas that may help me.
Jason
EDIT:
I still have no idea what I did, but I decided to use the Skipsoft Tool to see if it would work. Lucky for me it did and I was able to restore the factory image. Sorry for the fire-drill, I should have tried this before I posted. Thank you for the replies!!
Click to expand...
Click to collapse

Same thing happened to me. I need help. Please tell me how you unbricked your phone

same problem
i have the same problem already download skipsoft program but dont have results can you tell me the steps what you do please
---------- Post added at 07:48 AM ---------- Previous post was at 07:43 AM ----------
yuva_cool said:
Same thing happened to me. I need help. Please tell me how you unbricked your phone
Click to expand...
Click to collapse
do you already unbricked your phone?

my pixel still cant be detected by that toolkit, can u list the step by step procedure what u did to unbrick the device?

I was having the exact same issue as OP. I wound up fixing it by entering fastboot and making it display barcodes until the battery died. Then I put a rubber band over the power button so the red led would blink (I wanted to completely drain the battery). When it stopped blinking, I hooked my dead phone up to my PC via a USB 3 port and held Power + vol down to boot into fastboot (the battery was still too low for the phone to boot normally -- it would just show the battery icon). Surprisingly, my PC recognized my phone (made the little USB sound) and I was able to fastboot flash-all the newest factory image on it!! No toolkits required!
I'm so happy because this was a last ditch effort before I sent my original phone back to google and would have to live with the RMA they sent me which could not be bootloader unlocked (this is a whole other issue!)
I hope this helps!
EDIT: Info I provided in a PM
Unfortunately I didn't take any photos of the process... I didn't want to push my luck and things are working now. But The photo I've attached was exactly what I was seeing except I was on the December update (Now I'm on the January update) ... and:
UFS: 128 GB Hynix
DRAM: 4096MB Micron LPDDR4
Device State: unlocked (I had been unlocked since April 2018)
Until I had entirely drained my battery, I couldn't do anything. Download mode and recovery mode were impossible to access. I forgot the specific error, but it was the same as a lot of other people who have been having this problem.
The only thing I could do was to restart bootloader, which removed the error message until I tried to do anything. I couldn't boot at all or do anything conducive to fixing my phone until I drained the battery entirely. I couldn't get any PCs to even acknowledge the existance of my phone until after the battery was drained.
Keep in mind, I NEVER got my RMA phone to work. I was only able to fix my original NEW phone that I had purchased directly from google.

Until I had entirely drained my battery, I couldn't do anything. Download mode and recovery mode were impossible to access. I forgot the specific error, but it was the same as a lot of other people who have been having this problem.
The only thing I could do was to restart bootloader, which removed the error message until I tried to do anything. I couldn't boot at all or do anything conducive to fixing my phone until I drained the battery entirely. I couldn't get any PCs to even acknowledge the existance of my phone until after the battery was drained.
Click to expand...
Click to collapse
This is the correct resolution to this issue.
I had the same issue, no usb in bootloader. I drained the phone and rebooted into the Bootloader flash A and B side bootloader the Aug 2018 (previously working for me) and A and B side Radio, as well as the System image. After that everything booted fine.
Attempted to install the January update the same way and it worked as well.
Seems like they messed up A and B side flashing
My steps::: For Lurkers having this issue.
1. Drain battery DEAD!
2. Boot Bootloader (Vol Down + Power)
3. fastboot flash bootloader bootloader-walleye-mw8998-002.0073.02.img (or whatever image)
3. fastboot set_active b (opposite of the one on screen)
4. fastboot reboot-bootloader
5. fastboot flash bootloader bootloader-walleye-mw8998-002.0073.02.img (or whatever image) (Again)
6. fastboot reboot-bootloader
7. fastboot flash radio radio-walleye-g8998-00253-1809191716.img (or whatever image)
8. fastboot set_active a (opposite of the one on screen)
9. fastboot reboot-bootloader
10. fastboot flash radio radio-walleye-g8998-00253-1809191716.img (or whatever image)
11. fastboot reboot-bootloader
12. fastboot update image-walleye-pq1a.190105.004.zip (or whatever image)
Phone boots properly, and is updated.

thedude9821 said:
I was having the exact same issue as OP. I wound up fixing it by entering fastboot and making it display barcodes until the battery died. Then I put a rubber band over the power button so the red led would blink (I wanted to completely drain the battery). When it stopped blinking, I hooked my dead phone up to my PC via a USB 3 port and held Power + vol down to boot into fastboot (the battery was still too low for the phone to boot normally -- it would just show the battery icon). Surprisingly, my PC recognized my phone (made the little USB sound) and I was able to fastboot flash-all the newest factory image on it!! No toolkits required!
I'm so happy because this was a last ditch effort before I sent my original phone back to google and would have to live with the RMA they sent me which could not be bootloader unlocked (this is a whole other issue!)
I hope this helps!
EDIT: Info I provided in a PM
Unfortunately I didn't take any photos of the process... I didn't want to push my luck and things are working now. But The photo I've attached was exactly what I was seeing except I was on the December update (Now I'm on the January update) ... and:
UFS: 128 GB Hynix
DRAM: 4096MB Micron LPDDR4
Device State: unlocked (I had been unlocked since April 2018)
Until I had entirely drained my battery, I couldn't do anything. Download mode and recovery mode were impossible to access. I forgot the specific error, but it was the same as a lot of other people who have been having this problem.
The only thing I could do was to restart bootloader, which removed the error message until I tried to do anything. I couldn't boot at all or do anything conducive to fixing my phone until I drained the battery entirely. I couldn't get any PCs to even acknowledge the existance of my phone until after the battery was drained.
Keep in mind, I NEVER got my RMA phone to work. I was only able to fix my original NEW phone that I had purchased directly from google.
Click to expand...
Click to collapse
omg after months of figuring it out ,and almost opt for warranty,finally my pixel is aliveeeee, thanks alot for the fix im so glad.. and whats more important for me is the data is still intact! i cant thank you enough.. google messed up december update pretty bad.

I just received my 4th RMA and the bootloader wasn't able to unlock. So to my surprise Google is giving me a full refund? I purchased my Pixel 2 back in Nov 2017 ?

Dajax2 said:
3. fastboot flash bootloader bootloader-walleye-mw8998-002.0073.02.img (or whatever image)
Click to expand...
Click to collapse
@Dajax2 Super new to this and it may be a total waste since my bootloader screen says "Device State: locked" but in trying to flash or even sideload ota, the command returns "error: cannot load (file location/name): no such file or directory found". Again, total noob and I don't even know if I'm supposed to unzip the folder or not but have tried both ways with the same error.
It returns the serial number for fastboot devices but nothing for adb devices. I obviously didn't have OEM or USB debugging enabled prior. Hoping I can at least get in to retrieve data before giving up all hope :/

Solved. Enter barcode mode. In this screen, check for devices from adb or fastboot. It should be there. You are now able to switch slots and do all the fastboot things.

Great workaround that I would never have thought - good info here, thanks everyone!

dianea said:
Solved. Enter barcode mode. In this screen, check for devices from adb or fastboot. It should be there. You are now able to switch slots and do all the fastboot things.
Click to expand...
Click to collapse
Edit - My phone wasn't detected when on the barcode screen, just like from the main bootloader screen.
HOWEVER... to my surprise.. the above method of draining the battery completely to 0% actually worked. I'm a little dumbfounded why this allowed the bootloader to connect via fastboot again, but it did. I was able to flash the latest factory image (without wipe) and boot back up like nothing ever happened. Thank you so much for the tip. I passed this along to Google support and they also said they appreciate the troubleshooting and asked me to just send back the replacement phone with the RMA package/label.
---------- Post added at 06:36 PM ---------- Previous post was at 06:18 PM ----------
thedude9821 said:
Keep in mind, I NEVER got my RMA phone to work. I was only able to fix my original NEW phone that I had purchased directly from google.
Click to expand...
Click to collapse
Did they accept the RMA phone back and remove the temp auth on your card?

thedude9821 said:
I was having the exact same issue as OP. I wound up fixing it by entering fastboot and making it display barcodes until the battery died. Then I put a rubber band over the power button so the red led would blink (I wanted to completely drain the battery). When it stopped blinking, I hooked my dead phone up to my PC via a USB 3 port and held Power + vol down to boot into fastboot (the battery was still too low for the phone to boot normally -- it would just show the battery icon). Surprisingly, my PC recognized my phone (made the little USB sound) and I was able to fastboot flash-all the newest factory image on it!! No toolkits required!
I'm so happy because this was a last ditch effort before I sent my original phone back to google and would have to live with the RMA they sent me which could not be bootloader unlocked (this is a whole other issue!)
I hope this helps!
EDIT: Info I provided in a PM
Unfortunately I didn't take any photos of the process... I didn't want to push my luck and things are working now. But The photo I've attached was exactly what I was seeing except I was on the December update (Now I'm on the January update) ... and:
UFS: 128 GB Hynix
DRAM: 4096MB Micron LPDDR4
Device State: unlocked (I had been unlocked since April 2018)
Until I had entirely drained my battery, I couldn't do anything. Download mode and recovery mode were impossible to access. I forgot the specific error, but it was the same as a lot of other people who have been having this problem.
The only thing I could do was to restart bootloader, which removed the error message until I tried to do anything. I couldn't boot at all or do anything conducive to fixing my phone until I drained the battery entirely. I couldn't get any PCs to even acknowledge the existance of my phone until after the battery was drained.
Keep in mind, I NEVER got my RMA phone to work. I was only able to fix my original NEW phone that I had purchased directly from google.
Click to expand...
Click to collapse
Dajax2 said:
This is the correct resolution to this issue.
I had the same issue, no usb in bootloader. I drained the phone and rebooted into the Bootloader flash A and B side bootloader the Aug 2018 (previously working for me) and A and B side Radio, as well as the System image. After that everything booted fine.
Attempted to install the January update the same way and it worked as well.
Seems like they messed up A and B side flashing
My steps::: For Lurkers having this issue.
1. Drain battery DEAD!
2. Boot Bootloader (Vol Down + Power)
3. fastboot flash bootloader bootloader-walleye-mw8998-002.0073.02.img (or whatever image)
3. fastboot set_active b (opposite of the one on screen)
4. fastboot reboot-bootloader
5. fastboot flash bootloader bootloader-walleye-mw8998-002.0073.02.img (or whatever image) (Again)
6. fastboot reboot-bootloader
7. fastboot flash radio radio-walleye-g8998-00253-1809191716.img (or whatever image)
8. fastboot set_active a (opposite of the one on screen)
9. fastboot reboot-bootloader
10. fastboot flash radio radio-walleye-g8998-00253-1809191716.img (or whatever image)
11. fastboot reboot-bootloader
12. fastboot update image-walleye-pq1a.190105.004.zip (or whatever image)
Phone boots properly, and is updated.
Click to expand...
Click to collapse
Gifted both of you Ad-Free for this.
You saved me $300 and the annoyance of having to wait for shipping for either RMA or another phone on Swappa.

OP7 Pro Fastboot Bootloop! [HELP]

This may be a simple solution, but I am completely puzzled on how to fix this.
SO i recently rooted my phone & used the twrp "twrp-3.3.1-4-guacamole". Installed magisk via that twrp and continued with my day.
I accidentally got a virus by trying to get a full free vpn, me being a terrible pirate, i accidentally got a virus! Silly me.
It was annoying me and I decided to factory reset my phone... not via twrp. I remembered after I clicked "Reset all" on oxygenos that it's not the way how to do it with a root device, and well.. it didn't exactly work.
Every time I power/reboot the phone it just brings me to the fastboot menu of "START", "POWER OFF", "RECOVERY MODE", & "RESTART BOOT LOADER". I thought since TWP is recovery mode I try to access that... no luck, it just brings me back to that fastboot menu. I tried going on CMD via adb by saying "fastboot flash boot twrp-3.3.1-4-guacamole.img". It will say it's finished and successful, but when i reboot and try to access recovery mode it just does not work.
TL;DR: Think I bricked my phone, there is no OS installed and I can only access the fastboot.
Any help? Much appreciated

https://forum.xda-developers.com/oneplus-7-pro/how-to/msm-tool-guac-t3934691

trapcoder666 said:
https://forum.xda-developers.com/oneplus-7-pro/how-to/msm-tool-guac-t3934691
Click to expand...
Click to collapse
Thank you for the guap recovery as i didn't know it existed. However, what are the steps? when i go on the MSM download tool it doesn't detect my phone.
that being said, i can't access any of my files through my pc using fast boot. on MSM it's just saying "waiting for device" even when plugged in so thats annoying.

trapcoder666 said:
https://forum.xda-developers.com/oneplus-7-pro/how-to/msm-tool-guac-t3934691
Click to expand...
Click to collapse
I downloaded the one you sent, and after a while as my internet is bad. It still does not work.
Whenever I try to install the qualcomm drivers it never shows up, and when i try and boot it up so the gual recover detects my phone it never works. It's still saying "waiting for device".
Does anyone know how to fix this? it's doing my head in that it's not as easy as it should be.

MOweenSalah said:
I downloaded the one you sent, and after a while as my internet is bad. It still does not work.
Whenever I try to install the qualcomm drivers it never shows up, and when i try and boot it up so the gual recover detects my phone it never works. It's still saying "waiting for device".
Does anyone know how to fix this? it's doing my head in that it's not as easy as it should be.
Click to expand...
Click to collapse
Pretty sure that your phone will not be accessible via adb/fastboot during the msm process. Did you follow the directions in the link above to a T?
A few things to note:
- Works perfectly fine for unbricking GM1917 modeled OnePlus 7 Pros.
- Use the original cable and try to plug it into a USB 2.0 port. I've found that this is the most ideal condition.
- Make sure your device is charged up. If you can't see how much charge it has, leave it charged via the 30W warp charger for 40 minutes and that should be good enough.
- In the L2 drivers folder found in the archive, navigate to the 32 or 64 folder depending on your system's architecture, and click on the file that ends in the extension ".cat". Then, click "view signature", then "View certificate", then "Install." This is IMPORTANT.
- Then, make sure your device is powered OFF, then, plug in the USB-A side of the cable (big head) into your computer and do NOT connect the USB-C (small head) into your phone yet.
- Hold down Volume up AND volume down for five seconds, and while you're continuing to hold, plug the USB-C side into your phone. The drivers should automatically download, and you should see a "Qualcomm QD loader" device in Device Manager. If you see an exclamation mark or you don't see this, you are doing it wrong and you need to repeat the above steps.
- Open up MSMTool.exe as an administrator and click 'start' only. Should take a few minutes, but you will have a good-as-new OnePlus 7 Pro.
Click to expand...
Click to collapse

Krsmqn said:
Pretty sure that your phone will not be accessible via adb/fastboot during the msm process. Did you follow the directions in the link above to a T?
Click to expand...
Click to collapse
I did yes, i pressed all buttons and the power button for 5 seconds and plugged my charger in. Then after that went on the MSM tool and it went straight to the fastboot. I really don't know but it loves this fastboot tool haha

Krsmqn said:
Pretty sure that your phone will not be accessible via adb/fastboot during the msm process. Did you follow the directions in the link above to a T?
Click to expand...
Click to collapse
Add: I made a video showing what I mean with the fastboot. Basically if i do anything with the phone fastboot it will just go back to the menu (sorry for bad quality)
https://www.youtube.com/watch?v=jU8a6kDXNNs&feature=youtu.be

MOweenSalah said:
Add: I made a video showing what I mean with the fastboot. Basically if i do anything with the phone fastboot it will just go back to the menu (sorry for bad quality)
&feature=youtu.be
Click to expand...
Click to collapse
It's one of those things where if someone was there with you, it'd likely get figured out. I've seen this kind of situation hundreds of times on XDA, and with all due respect, the problem is most always at the hands of the user. These phones are cookie cutter made, so there's nothing different (besides individual variants) that would make thee tools not function correctly, unless it's operator error. But that's not set in stone. Just don't give up. Try setting up your camera for an overhead view. I couldn't tell if you were plugging in your cord. And it seemed to reboot, instead of power off. Repeat the steps carefully, and see if you can achieve better results.
Don't give up! We're here for you ?

Make sure phone is powered off before plugging it in. Launch msm tool, Press the vol up and down key for a few seconds then plug in.
Edit : make sure your drivers are up to date too.

I don't know about msm tools never tried it but I know your situation.
Don't do fastboot flash boot twrp-3.3.1-4-guacamole.img
Remove the word flash. You are supposed to boot into twrp then flash the zip file to the phone.
look at this

Command in Fastboot mode is:
Fastboot boot "name of the recovery".img. Phone should boot to twrp. Then flash twrp.zip
or try Fastboot roms:
https://forum.xda-developers.com/oneplus-7-pro/how-to/rom-stock-fastboot-roms-oneplus-7-pro-t3931424
Choose the one for youre phone (region)
MSM tool it's the last option.

Can't you just switch slots from fastboot or did you mess up both?

trapcoder666 said:
Make sure phone is powered off before plugging it in. Launch msm tool, Press the vol up and down key for a few seconds then plug in.
Edit : make sure your drivers are up to date too.
Click to expand...
Click to collapse
Firstly I'm terribly sorry for no response (same goes to everyone else looking into this matter for me. THANK YOU!)
However, I have done this multiple times in the past and it instantly goes back to boot menu. it sucks :/

IronSingh said:
I don't know about msm tools never tried it but I know your situation.
Don't do fastboot flash boot twrp-3.3.1-4-guacamole.img
Remove the word flash. You are supposed to boot into twrp then flash the zip file to the phone.
look at this
Click to expand...
Click to collapse
Okay. I shall go and look into this situation when I receive my phone back (going to explain that in a later quote)

larsdennert said:
Can't you just switch slots from fastboot or did you mess up both?
Click to expand...
Click to collapse
If i'm honest with you.. i'm not sure in the slightest. My only assumption is no because the only thing I can access is only the fastboot. if i attempt to go into recovery mode it will go back to fastboot. when I flash twrp it will flash but it won't boot into it. It's confusing as hell.
Just to add to this whole situation:
Since I have no idea and just wanted it fixed in the day; i was willingly to give money for this phone to be fixed, but thanks to the person, he just made it a slower process by doing things i've already done.. going to pick the phone back up in an hour of this message.
I haven't used the fastboot boot twrp cmd yet, but from how everything else has been so far i feel like that won't work, but i will update everyone on that situation.
Just to add additional things that I may have not mentioned in the past will be below:
- Whenever i type in "ADB Devices" in cmd, it will not show up with anything. However, when I type in "fastboot devices" it shows it's serial and in "fastboot". It will only show as fastboot and i can't access the phone via file explorer in windows.
When i say "ADB Devices" it says *devices attached* and will show none of my phones details, but when i say fastboot devices it will then show the devices.
^ what i said above means I can't use the guap recover, or anything which means the phone has to be detected in windows, because other than fastboot, it won't work at all.
- So far I can't access twrp as a whole, so if anyone knows how to give me a guide on how to install it from where I am at, that would be amazing (if not, i'll try and reiterate what to do with the one given from a previous comment, so thank you )
- There was one time I was allowed in TWRP but i completely forgot how i entered it (so i can't explain), So i feel like there is hope in that aspect. I feel like i entered something via cmd so maybe there's a way?
In terms of hardware my phone is completely fine, there's not a single problem other than the software being a pain in the ***!!
if anyone can just spew out a bunch of help in different explanations it means the world because so far all I can see is that I wasted about £600 on an amazing phone because of dumb *** haha.
Thank you to everyone who has helped, and is helping

From your comments, you are not familiar with how Android functions. Not knowing the difference between adb and fastboot is an indicator that you should just endeavour to have a stock phone until you understand whats going one. It's also hard for people to help as no one has hands on and can see what is broken. Everyone here will be working blind like trying to fix your car for you from across the country.
Start the phone into fastboot and connect it to a pc. From a pc command prompt in your fastboot directory enter the command:
fastboot getvar current-slot
If the current slot is A then:
fastboot --set_active=b
or vice versa
fastboot --set_active=a
then fastboot reboot and see if you boot into the other slot.
Not knowing what phone you have makes it even tougher but I suspect you will have to reflash a clean complete rom via fastboot.
https://forum.xda-developers.com/on...fastboot-roms-oneplus-7-pro-t3931424#poststop

larsdennert said:
From your comments, you are not familiar with how Android functions. Not knowing the difference between adb and fastboot is an indicator that you should just endeavour to have a stock phone until you understand whats going one. It's also hard for people to help as no one has hands on and can see what is broken. Everyone here will be working blind like trying to fix your car for you from across the country.
Start the phone into fastboot and connect it to a pc. From a pc command prompt in your fastboot directory enter the command:
fastboot getvar current-slot
If the current slot is A then:
fastboot --set_active=b
or vice versa
fastboot --set_active=a
then fastboot reboot and see if you boot into the other slot.
Not knowing what phone you have makes it even tougher but I suspect you will have to reflash a clean complete rom via fastboot.
https://forum.xda-developers.com/on...fastboot-roms-oneplus-7-pro-t3931424#poststop
Click to expand...
Click to collapse
I do appreciate the help. If i'm honest with you the only reason I did this is to increase my data speeds (which from look of things is outdated now), and a longer battery life. I don't know much about rooting/jailbreaking but believe me that I have been in the scene for years, but not even knowing everything haha!
that being said.. i'm in twrp! thank you so much mate, i'll try and go and install the rom now. thank you!

Now install the zip twrp

Thankfully.. IT'S FIXED!
I didn't have to install twrp again or any of that. I simply changed the slot from A to B and pressed all buttons when it was showing the "! Your decide is unlocked" orange/black screen.
I had msm tools up and it detected and instantly installed the OS to the latest one and boom. It works again!
I got to thank everyone for helping me because without you people I wouldn't of been able to fix it. I looked everywhere and no help anywhere as I feel like it's pretty dumb to do what I did haha!
Thank you again people!

Oh you gave up on root?
You are supposed to read the instructions and follow them to the letter. When I read your post I realized you tried to install twrp like you would pre Oreo but it changed you have to boot into twrp then install it via zip file.
Anyways just remember that for next time.

Google update bricked phone

Afternoon all.
This morning I had one of the usual messages on my pixel 2 about having to restart the phone to install the update. I did so but now I can't boot the phone. I'm in the bootloader, with the following options and consequences
start > causes phone to restart instantly
restart bootloader > restart instantly
download mode > restart instantly with "ERROR: Operation Denied"
recovery mode> restart instantly with "ERROR: LoadImageAndAuth Failed: Device Error"
Barcode > works
power off > works
I've not tinckered with the phone in any way and have only installed official updates when prompted. I'm trying to get up to date with everything again, and have downloaded adb. "adb devices" doesn't show anything, however "fastboot devices" will display my device. I've tried the unlock "fastboot flashing unlock" command but get "FAILED (remote: 'Flashing Unlock is not allowed')"
Is my phone bricked? It's a few weeks out of warranty.... any help is greatly appreciated.

Hello mate, deffo not a good look with a locked bootloader. Just wondering, as you said it boots to recovery does it throw you to bootloader screen with the yellow warning at the bottom or the proper recovery screen? If you get the proper recovery screen have you tried the press power/vol up button together combo to get to the full recovery menu?

junglism93 said:
Hello mate, deffo not a good look with a locked bootloader. Just wondering, as you said it boots to recovery does it throw you to bootloader screen with the yellow warning at the bottom or the proper recovery screen? If you get the proper recovery screen have you tried the press power/vol up button together combo to get to the full recovery menu?
Click to expand...
Click to collapse
Thanks for the reply. Nope I can only get to the screen with the little android robot on his back... and the options stated above
Like I said my computer can see it using the fastboot command, but not adb.

thermomonkey said:
Thanks for the reply. Nope I can only get to the screen with the little android robot on his back... and the options stated above
Like I said my computer can see it using the fastboot command, but not adb.[/QUOTE
Fair enough, as recovery was working I thought you may be able to use the button combo to get to the full recovery and try an ota.img via sideload but as you say ADB is dead thats probably not gonna work anyway (forgot it's ADB sideload, been a while since I've used it)
Anyway, I'd be inclined to try my luck with the warranty if you ain't already as it's a only a few weeks out of date, always worth a call and chance your arm with them just in case.
Good luck
Click to expand...
Click to collapse

junglism93 said:
thermomonkey said:
Thanks for the reply. Nope I can only get to the screen with the little android robot on his back... and the options stated above
Like I said my computer can see it using the fastboot command, but not adb.[/QUOTE
Fair enough, as recovery was working I thought you may be able to use the button combo to get to the full recovery and try an ota.img via sideload but as you say ADB is dead thats probably not gonna work anyway (forgot it's ADB sideload, been a while since I've used it)
Anyway, I'd be inclined to try my luck with the warranty if you ain't already as it's a only a few weeks out of date, always worth a call and chance your arm with them just in case.
Good luck
Click to expand...
Click to collapse
Yeah I'll re-attack. They were sure it was a hardware issue and wanted to charge me to repair it. I'm quite sure it's their update that's done it though!
I can't believe they've designed the phone this way though? It doesn't seem very well thought out.
Click to expand...
Click to collapse

thermomonkey said:
junglism93 said:
Yeah I'll re-attack. They were sure it was a hardware issue and wanted to charge me to repair it. I'm quite sure it's their update that's done it though!
I can't believe they've designed the phone this way though? It doesn't seem very well thought out.
Click to expand...
Click to collapse
Make you right, don't see how it can be a hardware issue tbh. In case it's of any bearing I remember reading something online about someone having this happen, luckily they were unlocked and flashing a fresh bootloader image to both slots cleared the error and got them back in the game. Might be worth searching that error message online, might give you some ammo so to speak.
Edit: found the article here
https://support.google.com/pixelphone/forum/AAAAb4-OgUsHtb-5BNtncg?hl=sl
Click to expand...
Click to collapse

junglism93 said:
thermomonkey said:
Make you right, don't see how it can be a hardware issue tbh. In case it's of any bearing I remember reading something online about someone having this happen, luckily they were unlocked and flashing a fresh bootloader image to both slots cleared the error and got them back in the game. Might be worth searching that error message online, might give you some ammo so to speak.
Edit: found the article here
https://support.google.com/pixelphone/forum/AAAAb4-OgUsHtb-5BNtncg?hl=sl
Click to expand...
Click to collapse
Thanks again. Has this happened to anyone else before? i.e. just restarting when told to by the normal google updates and the phone is suddenly bricked?? Seems silly and it's totally put me off buying another pixel device!
Click to expand...
Click to collapse

If you search loadimageandauth error in XDA search you'll find a few threads on it, was just doing that myself. Seems to point at a bootloader issue from what I've skimmed over so far which would tie in with that link I posted.
I'm not put off the pixels by these things, in the grand scale of things it's a very low average of devices it happens on so I guess you've just been unlucky. This is my 2nd pixel device ( had the pixel prior to this pixel 2) and most likely won't be my last pixel device.
Good luck with having another crack at the warranty