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Can't update my phone.

Hi, I have a Moto G 1st Gen xt1033 Dual Sim. The phone, to my knowledge is completely stock, it is unrooted and I haven't tampered with anything developer-wise. The problem is that I can't seem to update the phone. I get an OTA message telling me the update is ready, I download it, my phone shuts down and then it reboots normally. Not only that, but it also enters a bootloop of about 5 boots. Afterwards, nothing happens, the update is unsuccessful. What also bothers me is that I can't enter recovery. I can select the option from the menu that appears after I press the volume down key+power button, but it just boots normally. Please help, I really want to update my phone and this is getting really annoying.

Sounds like your phone can't update and you cannot manually enter recovery mode.. Did you try re-flashing stock recovery?

I didn't, can you maybe link me to a thread that can help me do that?
Sent from my XT1033 using XDA Free mobile app

Search for your stock ROM here: http://www.filefactory.com/folder/c6cdedc45a775d27/?sort=filename&order=ASC&show=100&page=1
If you find it, download it, unzip, use fastboot commands to flash the recovery by typing "fastboot flash recovery recovery.img" with the quotes when your phone is in fastboot mode and connected to your PC.

Alright, I'll see what I can do. Does this delete any of my files?
Sent from my XT1033 using XDA Free mobile app

No, it should not wipe your data. Just in case, make sure all of your data file are backed up somewhere else before doing any flashing.
Do you have an unlocked bootloader? I recommend unlocking the bootloader after making your backup. Restoring the phone after a bad flash is always easier with an unlocked bootloader.

Alright, I found my stock firmware, it contains a recovery.img, I set up fastboot, and I'm ready to flash the image. Do I need to uninstall the current recovery or can I just flash over it?

Also, my bootloader is locked, and I would prefer not unlocking it unless it's absolutely necessary.. Do I need to put the recovery.img into a specific folder before entering the fastboot command?

Just put recovery.img in the same folder as your fastboot command.
Just flash over the existing recovery.
If it will not flash, you may have to find a different rom or unlock the bootloader.

I managed to do everything you said. I even unlocked the bootloader and had a bit of a scare cause it got bricked so I had to eventually do a full wipe.. Afterwards I flashed the recovery, installed the 4.4.4 update and got the 5.0 update immediately. Running 5.0 now thanks to you!

How to Downgrade bootloader 41.1A to 41.18 or 41.19

please..
i have problem with bootloader version 41.1A
i want to Downgrade to version 41.18 or 41.19
anyone know ..??
please share it
thank you

Up
Me too
My bootloader v 41.1A I downgrade 41.18 Help

Why do you need to downgrade? Messing with Bootloaders can destroy your phone.

even i want to downgrade... I cant flash custom recovery on 41.1A

poran123 said:
even i want to downgrade... I cant flash custom recovery on 41.1A
Click to expand...
Click to collapse
Bootloader cannot be downgraded. You're stuck on w/e version you have currently installed.

Okay so I'm stuck on 41.1A and my phone will continue to restart itself and then stuck in bootloop till the battery dies... and then when I connect it to the charger boot's up normally...

@lost101
Can you please let me know how to check bootloader version?
I am using Moto G XT1033 model(Asia).
It was updated to Lollipop 5.0.2 by Motorola Stock Lollipop update.
Later on I had unlocked bootloader and downgraded it to Kitkat 4.4.4 using this thread.
I don't have any clue about current version of bootloader in my Moto G.
I want to try Lollipop 5.1 Optimized stock rom link here, so just wanted to ensure compatibility of bootloader so that my phone works after flashing it.

kalpesh.fulpagare said:
@lost101
Can you please let me know how to check bootloader version?
Click to expand...
Click to collapse
Enter bootloader (hold volume-down while turning it on), read text on screen (second line).

I too want to know if there is a way to downgrade or at least reflash my damaged bootloader which is causing weird behaviour.
Sent from my Nexus 6P using Tapatalk

I have the exact same problem.
Stuck on 41.1A
Was on a slim6 rom before. Tried to return to STOCK_ASIA_RETAIL. All fastboot commands successfully executed but no apparent change. I have the exact same wallpaper, the same layers RRO navbars, everything. I would not need to go to STOCK but since the slim installation is unstable and everything force closes, the phone is unusable.
Additional note: Somehow even TWRP is stuck in the splash screen, so cant flash any other ROM. Even tried to access TWRP using adb, but the TWRP service fails to start.
I fastboot flashed phillz recovery, stock recovery & newer TWRP versions, but nothing happens. Phone still stuck in TWRP screen.
To my surprise I was able to pull my personal files from the internal SD using ADB (which still works btw).
But I'm left with a phone in a zombie unusable condition, it just doesn't react to anything.
Any help from the XDA community would be greatly appreciated. I am still keeping my fingers crossed, so that one day a guide comes up to brick my device (STOCK 5.1 bootloader) and unbrick it using some sort of unbrick tool.

Why is not possible to create a flashable zip with the bootloader inside? I want to downgrade to KitKat bootloader too

SLATE21&MOTOG said:
Why is not possible to create a flashable zip with the bootloader inside? I want to downgrade to KitKat bootloader too
Click to expand...
Click to collapse
Creating such a zip is possible, but flashing it may either not work or hard brick your phone.

How to install working recovery on 41.1A bootloader
I had the situation on my Moto G XT1039 where I had formatted the partitions on my phone (using my old CWM recovery), then flashed the 41.1A bootloader, but 41.1A would not allow me to flash any recovery.
So I had a working bootloader, but no recovery and no OS. And apparently no way to install a recovery, to install an OS...
I got the phone back like this:
- Flashed 4.4.4 stock manually using the bootloader (if you do this, DO NOT flash the 4.4.4 motoboot.img, according to everything on here that will permanently brick your phone; I am not sure about partition gpt.bin - I flashed this, but I was already on the 4.4.4 partition layout anyway). Do flash boot.img, that is the OS boot.
- So now I had a bootable phone OS (back on 4.4.4 again, with a flickering screen), but still no recovery.
- From the bootloader, I booted into an old recovery which I knew had previously worked with my phone:
Code:
fastboot boot clockworkmodrecovery.6051.peregrine.img
(this boots into a temporary copy of the recovery, without actually installing it on the recovery partition).
- Using that, I installed the SuperSU binary.
- Then I booted back into my 4.4.4 OS, installed the SuperSU app, checked it was working, then installed the TWRP Manager app (which requires root, hence the previous steps), then used that to successfully install the TWRP recovery on my phone.
From there I now had the correct recovery in place to flash the 5.1 Optimized distro (which I would definitely recommend - clean, stable, excellent battery life!).
Yay!

Bmju said:
- So now I had a bootable phone OS (back on 4.4.4 again, with a flickering screen), but still no recovery.
- From the bootloader, I booted into an old recovery which I knew had previously worked with my phone:
Code:
fastboot boot clockworkmodrecovery.6051.peregrine.img
(this boots into a temporary copy of the recovery, without actually installing it on the recovery partition).
- Using that, I installed the SuperSU binary.
- Then I booted back into my 4.4.4 OS, installed the SuperSU app, checked it was working, then installed the TWRP Manager app (which requires root, hence the previous steps), then used that to successfully install the TWRP recovery on my phone.
Click to expand...
Click to collapse
Why didn't you simply fastboot flash a TWRP image?

_that said:
Why didn't you simply fastboot flash a TWRP image?
Click to expand...
Click to collapse
I hope I haven't misunderstood, but isn't the whole point of this thread that the 41.1A bootloader won't let some poeple (including me) successfully flash anything to the recovery partition? You can run the command, but the recovery won't boot up. At least that's how it was for me.

Bmju said:
I hope I haven't misunderstood, but isn't the whole point of this thread that the 41.1A bootloader won't let some poeple (including me) successfully flash anything to the recovery partition? You can run the command, but the recovery won't boot up. At least that's how it was for me.
Click to expand...
Click to collapse
I see. So "fastboot boot" worked, but "fastboot flash" wouldn't write anything? In that case you could probably also have used fastboot boot with TWRP and then use TWRP's "install image" feature to flash it.

_that said:
I see. So "fastboot boot" worked, but "fastboot flash" wouldn't write anything? In that case you could probably also have used fastboot boot with TWRP and then use TWRP's "install image" feature to flash it.
Click to expand...
Click to collapse
Thanks! I definitely tried that first! Maybe this bit I didn't make clear in my post, but actually:
- fastboot boot was only working for me with older recovery ROMS, i.e. the older CWM recovery which I mentioned, which I had lying around from when I first rooted my phone on 4.4.4, and also - not that it's much use - with the recovery in the 4.4.4 image, which just brings up the dead Android logo
- fastboot flash recovery was not working at all, not even with the recovery roms which would boot with fastboot boot
- but fastboot flash to all the other partitions seemed to work fine (I could see that it seemed to be working because I was able to flash different logo.bin files to change the phone logo which shows before the phone tries to boot into recovery or OS) and as per my post this was how I was able to get my phone back eventually
This thread was the only place I could find which seems to represent people having the same set of problems, so I thought the above workaround might be useful in future to someone in the same situation.

Bmju said:
- fastboot flash recovery was not working at all, not even with the recovery roms which would boot with fastboot boot
Click to expand...
Click to collapse
So far nobody has posted a terminal transcript of "not working". Did it appear to succeed or did you get an error message?
Bmju said:
- but fastboot flash to all the other partitions seemed to work fine (I could see that it seemed to be working because I was able to flash different logo.bin files to change the phone logo which shows before the phone tries to boot into recovery or OS) and as per my post this was how I was able to get my phone back eventually
Click to expand...
Click to collapse
That doesn't make any sense. Not that I don't believe you, I just can't explain how fastboot could fail writing recovery but succeed in writing a different partition.
Bmju said:
This thread was the only place I could find which seems to represent people having the same set of problems, so I thought the above workaround might be useful in future to someone in the same situation.
Click to expand...
Click to collapse
Thanks for sharing your experience though, maybe it will help someone who has the same weird issue.

_that said:
So far nobody has posted a terminal transcript of "not working". Did it appear to succeed or did you get an error message?
Click to expand...
Click to collapse
It appears to succeed, except that it gives the 'mismatched partition size error' on the bootloader screen at the end of flashing. (Although other posts seem to state that this is normal for a non-strock recovery?)

Bmju said:
It appears to succeed, except that it gives the 'mismatched partition size error' on the bootloader screen at the end of flashing. (Although other posts seem to state that this is normal for a non-strock recovery?)
Click to expand...
Click to collapse
Yes, I've got that one too, but my flashed recovery then worked fine. However I upgraded my bootloader by installing the complete 5.1 stock ROM, maybe your bootloader update was somehow incomplete.

Unable to root after OTA update

Hi.
Has any one been able to flash custom recovery after installing OTA and upgrading to 23.72-47?
I upgraded to stock version 23.72-47 via the OTA update way. And after that I tried using the fastboot method to flash twrp in bootloader mode. The command is execuded successfully but rebootin to recovery opens the stock recovery and not twrp. Any one was successful in flashing twrp after OTA update?

arunhebbare said:
Hi.
Has any one been able to flash custom recovery after installing OTA and upgrading to 23.72-47?
I upgraded to stock version 23.72-47 via the OTA update way. And after that I tried using the fastboot method to flash twrp in bootloader mode. The command is execuded successfully but rebootin to recovery opens the stock recovery and not twrp. Any one was successful in flashing twrp after OTA update?
Click to expand...
Click to collapse
Just for the heck of it, have you tried just booting into TWRP instead of permanently installing, to see if TWRP will even load ok?

No. Will try.....
Aaaaah, yes. Now I recall why I was wondering the first time I tried to root the fastboot command was 'fastboot boot recovery recovery.img'.
I still wonder why the flash command does not work.. There is a clear 'OKAY' indicating successful flashing of the recovery. It surprises me as to where the recovery was flashed or written (if I have understood flashing correctly).

arunhebbare said:
No. Will try.....
Aaaaah, yes. Now I recall why I was wondering the first time I tried to root the fastboot command was 'fastboot boot recovery recovery.img'.
I still wonder why the flash command does not work.. There is a clear 'OKAY' indicating successful flashing of the recovery. It surprises me as to where the recovery was flashed or written (if I have understood flashing correctly).
Click to expand...
Click to collapse
I had no problems flashing TWRP with "flash" command afterwards. My notes... http://forum.xda-developers.com/2015-moto-g/general/manual-ota-update-process-step-step-t3206049

Boot command worked
As an update I tried the fastboot boot recovery.img command and I could reboot and adb reboot onto twrp recovery mode. But when resorting to the volume button mode to recovery I again was presented with stock recovery.
I tried using the fastboot flash recovery command and it seems to have done the job. Now I am able to reboot to twrp recovery using both software and hardware ways.
What still bugs me is that why did not the flash commands work?
Any insight into this will help me understand the nuances of differences between booton and flashing o I have misunderstood them.

fastboot boot recovery.img=boot into recovery once
fastboot flash recovery=flash it permanently
Sent from my Nexus 6 using Tapatalk

Thank you, so what I too understood is correct then.
Bear with me but my question is, why the command of flashing the recovery did not work first time despite of the fact that the fastboot command terminal showed "OKAY"?
It worked when I used the boot command to flash and I could root it after that. But after booting and rooting, I was presented with the stock rom subsequently.
So, I used the flash recovery command this time around and it worked to lodge the recovery in place.
Not able to understand why the flash command did not work first time.
Appreciate any clarification or explanation

arunhebbare said:
Thank you, so what I too understood is correct then.
Bear with me but my question is, why the command of flashing the recovery did not work first time despite of the fact that the fastboot command terminal showed "OKAY"?
It worked when I used the boot command to flash and I could root it after that. But after booting and rooting, I was presented with the stock rom subsequently.
So, I used the flash recovery command this time around and it worked to lodge the recovery in place.
Not able to understand why the flash command did not work first time.
Appreciate any clarification or explanation
Click to expand...
Click to collapse
I don't know if it's same in Moto devices too or not but in Samsung there's a file named installrecovery.sh which replaces custom recoveries with stock on boot.
But once the device has been rooted it can be stopped from doing so.
Maybe this same thing happend with you.
Again this is just mere assumption keeping a samsung device in mind and may be completely wrong logic.
Sent from my SM-A800F using XDA Free mobile app

arunhebbare said:
Thank you, so what I too understood is correct then.
Bear with me but my question is, why the command of flashing the recovery did not work first time despite of the fact that the fastboot command terminal showed "OKAY"?
It worked when I used the boot command to flash and I could root it after that. But after booting and rooting, I was presented with the stock rom subsequently.
So, I used the flash recovery command this time around and it worked to lodge the recovery in place.
Not able to understand why the flash command did not work first time.
Appreciate any clarification or explanation
Click to expand...
Click to collapse
Try using a new usb cable. I have no idea WTF motorola was thinking, including that god-awful charger without a detachable usb. I've seen this problem happen several times, though. When the cable goes bad but still has the actual connection it may not transfer data properly...but since it's connected fastboot doesn't know the file never actually transferred so it reports that it's done.
I bought a 6-pack of Tronsmart USB cables from amazon for $10, and they're absolutely amazing!!! They're made with 20-gauge wires, which are far thicker than those that will come with the phone, no matter what OEM it's from. Fat cable means fast transfer speeds and a longer life, since it will take longer to fray due to its heft.
*** the deal I got is actually back. Last time it only lasted a day, so if you want it, I'd recommend hurrying!!
http://www.amazon.com/Tronsmart-Cha...YYK0/ref=sr_1_7?ie=UTF8&qid=1442849948&sr=8-7

Trying to flash TRWP Moto Z recovery - not working

Hey everyone, longtime lurker here finally going to try to get involved more since I just got a new Moto Z and I don't have much of a background with motorola hardware/software. I'm trying to flash recoveries through fastboot and I can't seem to get it working. I'm probably going to wait a while before I try again since there is not much support for the moto z yet. I am running MPL24.246-45 v6.0.1 XT1650-03, I have unlocked the bootloader through the instructions on the motorola website.
On the bootloader screen I can confirm it is now unlocked, but everytime I flash the TRWP recovery through fastboot I get the error message: "<bootloader> img not working or corrupt". I am trying to flash the most recent twrp recoveries for moto Z (twrp-3.0.2-0-griffin.img) but wasn't able to successfully flash it.
Coming from a samsung background, I might be skipping a step or doing something wrong. I am running the bell canadian firmware. Since I messed up my partitions on my last phone I want to be careful with this one, I mostly want to figure out why I am getting this error while trying to flash the recovery when
my bootloader is unlocked and when I check "adb devices" my moto is being read.
Thanks!!
szork

spacezork said:
Hey everyone, longtime lurker here finally going to try to get involved more since I just got a new Moto Z and I don't have much of a background with motorola hardware/software. I'm trying to flash recoveries through fastboot and I can't seem to get it working. I'm probably going to wait a while before I try again since there is not much support for the moto z yet. I am running MPL24.246-45 v6.0.1 XT1650-03, I have unlocked the bootloader through the instructions on the motorola website.
On the bootloader screen I can confirm it is now unlocked, but everytime I flash the TRWP recovery through fastboot I get the error message: "<bootloader> img not working or corrupt". I am trying to flash the most recent twrp recoveries for moto Z (twrp-3.0.2-0-griffin.img) but wasn't able to successfully flash it.
Coming from a samsung background, I might be skipping a step or doing something wrong. I am running the bell canadian firmware. Since I messed up my partitions on my last phone I want to be careful with this one, I mostly want to figure out why I am getting this error while trying to flash the recovery when
my bootloader is unlocked and when I check "adb devices" my moto is being read.
Thanks!!
szork
Click to expand...
Click to collapse
didn't try it yet, but did you try renaming it to recovery.img (if on windows be sure extenstions are shown so it is not actually recovery.img.img) and run (didn't see which command you are using:
Code:
fastboot flash recovery recovery.img
but search around forums about encryption thing and similar

the ljubich said:
didn't try it yet, but did you try renaming it to recovery.img (if on windows be sure extenstions are shown so it is not actually recovery.img.img) and run (didn't see which command you are using:
Code:
fastboot flash recovery recovery.img
but search around forums about encryption thing and similar
Click to expand...
Click to collapse
I've tried both with the original twrp name and extension as well as with renaming it to recovery.img, didn't seem to make a difference. If I am connection to the device itself does that mean that adb/sideload is installed properly? I mean I was able to unlocked the bootloader so I would assume so.
szork

spacezork said:
I've tried both with the original twrp name and extension as well as with renaming it to recovery.img, didn't seem to make a difference. If I am connection to the device itself does that mean that adb/sideload is installed properly? I mean I was able to unlocked the bootloader so I would assume so.
szork
Click to expand...
Click to collapse
i really don't know then.. if you successfully unlocked bootloader then fastboot should be ok. you can check in device manager. it should be bootloader iterface not adb interface there (you got me confused with mentioning adb so I am just writing to be sure).
also check if your device is shown when typing
Code:
fastboot devices
or try redownloading twrp.
otherwise I am out of ideas, sorry.

the ljubich said:
i really don't know then.. if you successfully unlocked bootloader then fastboot should be ok. you can check in device manager. it should be bootloader iterface not adb interface there (you got me confused with mentioning adb so I am just writing to be sure).
also check if your device is shown when typing
Code:
fastboot devices
or try redownloading twrp.
otherwise I am out of ideas, sorry.
Click to expand...
Click to collapse
Sorry for my confusion with adb/sideload - from what I understand I need both to be able to connect to my device (correct me if im wrong). In the bootloader menu I see "flashing_unlocked" which I believe confirms my bootloader being unlocked, but then at the top of the text right under the dead android guy I see "AP Fastboot Flash Mode (Secure)" could that be an issue?
I can retry downloading the recovery from the TWRP site, but I know I'm downloading the official one already, just can't put my finger on why I'm getting that error message if others are doing it successfully.
thanks for helping :good:

Do you have the Verizon model?

samwathegreat said:
Do you have the Verizon model?
Click to expand...
Click to collapse
I have the canadian BELL model XT1650-03

spacezork said:
I have the canadian BELL model XT1650-03
Click to expand...
Click to collapse
You're at the bootloader, it says Flashing Unlock so yes your bootloader is unlocked and you should be able to flash TWRP no problem.
Did you recently install this .45 firmware? Are you sure that TWRP wasnt actually flashed? I see lots of errors like this from the bootloader and its usually just rubbish.

The twrp does not show the actual memory value of my cell phone and does not let me paste ROM backup, from insufficient memory? how to support it?

I updated my phone to .45 when I bought the phone I believe 1-2 weeks ago, it's definitely NOT flashed as the flashing process runs for 0.2 seconds and fails. I can even boot in the stock recovery afterwards confirming that nothing flashed. I wish I knew what I was doing wrong? possibility of drivers not installed properly?
Before I try and flash recovery I check USB debugging, OEM is unlocked, don't verify ADB files and accept Unknown sources. Is there anything I'm missing?

What if fastboot boot twrpname.img
It's really weird anyway...

enetec said:
What if fastboot boot twrpname.img
It's really weird anyway...
Click to expand...
Click to collapse
I've been doing fastboot flash twrpname.img after opening cmd terminal with SHIFT-MOUSE2 in the designated folder. I have not tried that command specifically what's the difference between doing fastboot flash/boot as far as flashing a recovery.img
edit: I've read on different articles that people sometimes try and flash from the recovery menu? I understood it has to be while your are on the bootloader screen, could it be something to do with that? Or is it still a possibility the drivers may not be installed properly.

spacezork said:
I've been doing fastboot flash twrpname.img after opening cmd terminal with SHIFT-MOUSE2 in the designated folder. I have not tried that command specifically what's the difference between doing fastboot flash/boot as far as flashing a recovery.img
edit: I've read on different articles that people sometimes try and flash from the recovery menu? I understood it has to be while your are on the bootloader screen, could it be something to do with that? Or is it still a possibility the drivers may not be installed properly.
Click to expand...
Click to collapse
With fastboot boot you send recovery to your phone and ask it to boot on it without really flashing it...
It's useful e.g. to take a full stock backup including original recovery, to test a recovery prior to flash it or to use TWRP to root BUT remain on stock recovery...
Not on all phones it works, but on Moto Z should....
P.S.: you have to be on fastboot screen not on recovery when flashing...

enetec said:
With fastboot boot you send recovery to your phone and ask it to boot on it without really flashing it...
It's useful e.g. to take a full stock backup including original recovery, to test a recovery prior to flash it or to use TWRP to root BUT remain on stock recovery...
Not on all phones it works, but on Moto Z should....
P.S.: you have to be on fastboot screen not on recovery when flashing...
Click to expand...
Click to collapse
by fastboot screen you mean the bootloader menu right?
I've been accessing cmd from designated folder with .img file in it
- adb fastboot recovery
- fastboot flash recovery.img..
and I get the "img not working or corrupt" after it tries to flash it (lasts 0.2 seconds) and nothing is done.

spacezork said:
by fastboot screen you mean the bootloader menu right?
I've been accessing cmd from designated folder with .img file in it
- adb fastboot recovery
- fastboot flash recovery.img..
and I get the "img not working or corrupt" after it tries to flash it (lasts 0.2 seconds) and nothing is done.
Click to expand...
Click to collapse
Right, bootloader screen. Enter on it by key-comb... not by command...
Even the real flash take same time... Sending seems to work, is something on verify that doesn't "like" it...
Try to download again recovery and/or check its MD5...

if reading correctly (and what I told you yesterday) command is
fastboot flash recovery recovery.img
and not
fastboot flash recovery.img

hi can any one help me i need to get back to stock and lock boot loader to update i have eu any one please ???????????

Troll amiga said:
hi can any one help me i need to get back to stock and lock boot loader to update i have eu any one please ???????????
Click to expand...
Click to collapse
try following this instructions: http://forum.xda-developers.com/showpost.php?p=69065373&postcount=14
and download eu rom from here: https://mirrors.lolinet.com/firmware/moto/griffin/official/RETEU/
i don't know from which ROM you are coming, don't know if downgrading works, but this was onl RETEU ROM i could find.

I have the exact same phone and I've upgraded to Nougat but I got my TWRP working. You need an unlocked bootloader and after upgrading to nougat, the option "unlock OEM" need to be enabled again.
I've used this TWRP : https://dl.twrp.me/griffin/twrp-3.0.2-0-griffin.img.html
Also I tried to only boot on it at first with the command fastboot boot twrp.img then I saw it was working, I flashed it with fastboot flash recovery twrp.img but got the error : (bootloader) image not signed or corrupt . But I booted the recovery from the bootloader and TWRP was working even with this error.

cilk said:
...I flashed it with fastboot flash recovery twrp.img but got the error : (bootloader) image not signed or corrupt . But I booted the recovery from the bootloader and TWRP was working even with this error.
Click to expand...
Click to collapse
Yeessss... I don't know how could I forgot it!!! :silly:
The message (I forgot I received too...) is *only* to indicate that recovery is not signed! But before there is a clear "Done" confirming the flash!
Just boot on it!

Phone boots into fastboot, system files corrupted

Hi! My old phone is booting into fastboot mode, when I try to boot normally I get a black screen, the "Power off" button appears when I hold the power button. The bootloader is not unlocked and the phone was never rooted. Wiping the user partition does not help. It is visible in fastboot mode and I can enter stock recovery, though trying to adb sideload a stock rom returns an error (footer is wrong; signature verification failed). Trying to fastboot boot twrp or recovery.img doesn't work either. I've ran out of ideas, what should I do to get this phone to work?

Try flashing the stock ROM with fastboot. I'm pretty sure ADB doesn't let you flash onto your phone because using your phone with ADB means that it's still powered on - which can cause some issues. You can also try and unlock your bootloader through fastboot, and then flash a recovery and custom ROM.

Both failed. I attached the errors I recieved.

crepper4454 said:
Both failed. I attached the errors I recieved.
Click to expand...
Click to collapse
Try "fastboot bootloader unlock", maybe. Also: Is there a flashall.bat in the stock ROM folder? If there is: Connect your device while in fastboot, and double-click it.

crepper4454 said:
Both failed. I attached the errors I recieved.
Click to expand...
Click to collapse
Try this maybe. I know you can't wipe through the stock ROM, so, try the command: "fastboot -w". That'll wipe everything off the device.
[INDEX][Osprey][Merlin] Moto G Factory Firmware Images
Disclaimer: I am not responsible for anything that happens as a result of flashing these files. Your destiny is your own. Moto G (3rd Gen) Factory Firmware Images - Provided by Firmware TEAM - Please report broken links. New Mirrors welcome...
forum.xda-developers.com

I can wipe through stock recovery. I did fastboot -w and it cleared the cache and userdata partitions, they were already clean afaik. Typing fastboot bootloader unlock returns unknown command. There are no .bat files in my firmware. I can try downloading one from the site you linked, but I don't know what to do with it if fastboot flash does not work.

crepper4454 said:
I can wipe through stock recovery. I did fastboot -w and it cleared the cache and userdata partitions, they were already clean afaik. Typing fastboot bootloader unlock returns unknown command. There are no .bat files in my firmware. I can try downloading one from the site you linked, but I don't know what to do with it if fastboot flash does not work.
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Try this: https://forum.xda-developers.com/t/guide-osprey-fastboot-flashing-factory-firmware-images.3187750/

It says there that the "preflash validation failed" error occurs when the firmware being flashed is older than the one already installed. I will try downloading a newer version and flashing it. Will update here.

Update: I have dowloaded a newer rom and tried to flash it. This time got different errors (picture attached, this went for every sparsechunk). I think I know the reason but I do not know how to solve it. This might not be the exact stock rom of this phone so I cannot flash it with a locked bootloader. Could someone help me finding the correct rom or suggest a different solution?

Yooooo. I have the Moto e5 Cruise and so does my wife. We bought them in 2018 from Cricket and last night hers went to emmc failure, also known scientifically as 'no worky' mode.
The phone would only load in fastboot and had tried to use my Moto RSD tool to reflash but the phone would not detect in anything but fastboot mode.. Here's where it gets interesting....
There is a piece of software called the Lenovo (which now owns Moto) Rescue and Smart Assistant that can reflash your phone back to factory, no matter your sub-variant (cricket, metro, etc). Without having a fresh backup on hand, you're going to be beholden to the last cloud sync or manual backup you have because all data will be wiped in the below process.
BTW: Just run the assistant as it seems to be the easiest 'back-to-stock/working' tool I can find. Going to fastboot alone yielded weird errors since i didn't have the unlock code for the 'fastboot oem unlock [code goes here]' command.
**RESTORATION PROCESS**
This will apply to multiple Lenovo/Moto Mobility devices. Unknown at this time how many have been impacted by this seemingly pre-planned failure on Lenovo's part.
If your phone is stuck in fastboot mode where MTK download mode does not load, nor does adb, follow these simple steps:
(NOTE: BACKUP YOUR FILES IF POSSIBLE)
1. Click the link above to be directed to the Lenovo software download page and run the installer on your PC (Sorry Mac users :'().
2. The software, once installed, will require you to sign up for OR link a google, fb, g+, etc account to it for purposes of creating a Lenovo ID. Once signed in, click on 'Rescue Now'.
3. With your phone in fastboot mode, allow the software to download the firmware for your phone.
4. Once the firmware has finished downloading and validating, click on 'Rescue Now' once again. Your phone will begin the reflashing process.

That... actually worked. The program found the required ROM and flashing went without problems. Thank you very much @kmt5150 .

crepper4454 said:
That... actually worked. The program found the required ROM and flashing went without problems. Thank you very much @kmt5150 .
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No problemo! Glad it worked!