[q] razr hd verizon - RAZR HD Q&A, Help & Troubleshooting

Guys, i need help. :|
I am brazilian and i'm about to take a RAZR HD used, but the phone is locked by VERIZON.
Is there any way to unlock the phone?
Help :|

The Droid RAZR HD from Verizon should be Global gsm sim unlocked, meaning you can buy it from Verizon go to Brazil and put a gsm sim card in it and it should work without any problems. No need to unlock it or anything.
Sent from my Motorola Droid Xyboard 10.1 with Verizon Wireless 4G LTE

big ach said:
The Droid RAZR HD from Verizon should be Global gsm sim unlocked, meaning you can buy it from Verizon go to Brazil and put a gsm sim card in it and it should work without any problems. No need to unlock it or anything.
Sent from my Motorola Droid Xyboard 10.1 with Verizon Wireless 4G LTE
Click to expand...
Click to collapse
But i heard the VERIZON devices is CDMA...they really compatible with GSM network? Your device is verizon, but you use the verizon services?

Hello,
I'm planning to buy a Razr HD too, i'm from India. I once bought the Motorola Photon 4G from eBay India and the network was working fine. I used an Aritel sim card, it was a Sprint device, but since Photon is a world phone it read the SIM. The major problem it had was that the internet wasn't working on it, and the phone had MANY bugs, I couldn't even connect it to WiFi. So, without internet connectivity I just used it as a MP3 Player.
I want to buy Razr HD, and Motorola is not launching it in India so the ebay one is a Verizon Unlocked. I'm pretty sure that the phone will read the sim, but i have my doubts wether it'll connect to the internet or not. Even in your case, I think you will be able to make calls etc. but i have my doubts on data services.
Should I go for it? Or just pick the LG Nexus 4?
Sent from my LT22i using xda premium

AnkurTri said:
Hello,
I'm planning to buy a Razr HD too, i'm from India. I once bought the Motorola Photon 4G from eBay India and the network was working fine. I used an Aritel sim card, it was a Sprint device, but since Photon is a world phone it read the SIM. The major problem it had was that the internet wasn't working on it, and the phone had MANY bugs, I couldn't even connect it to WiFi. So, without internet connectivity I just used it as a MP3 Player.
I want to buy Razr HD, and Motorola is not launching it in India so the ebay one is a Verizon Unlocked. I'm pretty sure that the phone will read the sim, but i have my doubts wether it'll connect to the internet or not. Even in your case, I think you will be able to make calls etc. but i have my doubts on data services.
Should I go for it? Or just pick the LG Nexus 4?
Sent from my LT22i using xda premium
Click to expand...
Click to collapse
well, the owner of the phone has cutted and inserted a micro sim on the razr, but the message "the sim card is from a unknown source" has appeared in the screen :|

Is it a GSM SIM or a CDMA one? Try to re-insert it, or try another carrier. If the phone is locked try unlocking it
Sent from my LT22i using xda premium

Why do these threads continually appear? They have been answered at least a dozen times.
The Verizon model of the RAZR HD is UNLOCKED FOR INTERNATIONAL CARRIERS. No codes are required. If you want to use the Verizon model on a US GSM carrier (ATT/TMobile), you have to do a little hackery.
Yes, you will see an annoying "This SIM is from an unknown source" warning when you start the phone. Press OK to bypass it (or root the phone and freeze the APK that displays that warning.)
I have been to Australia numerous times with this phone -- there is no CDMA anything in Australia -- and the phone works just fine on AU carriers at HSPA+ speeds.

What about the internet connectivity? Data Connection? GPRS settings don't come automatically and dont work manually.
Sent from my LT22i using xda premium

How do i can "unlock" or "hack" the phone? Sorry, i'm new in this area. :\

AnkurTri said:
Is it a GSM SIM or a CDMA one? Try to re-insert it, or try another carrier. If the phone is locked try unlocking it
Sent from my LT22i using xda premium
Click to expand...
Click to collapse
The owner has cutted a GSM SIM and inserted, and the message has appeared. The phone is only locked by Verizon.
I've read on many sites...the Verizon Razr can't be unlocked... i'm confused. :|

freakaz00id said:
How do i can "unlock" or "hack" the phone? Sorry, i'm new in this area. :\
Click to expand...
Click to collapse
I haven't unlocked any phone yet, so I dont know much details. There is an unlocking key which I think the service center guys know about. Not Sure
Sent from my LT22i using xda premium

Did you not read what I said? The RAZR HD, is UNLOCKED OUT OF THE BOX. Do NOT pay a service to unlock the phone. IT IS ALREADY UNLOCKED. No code is required.
Everything works fine internationally (this includes data). You can manually enter APNs if you have to right from the settings page. Just pull out the Verizon SIM, and put in whatever international SIM you want. That's all you have to do. Note the phone uses Micro-SIMs, so you will need to cut a regular SIM down to size or buy a micro one.
The only time you will run into a problem is if you bring it to the US. The radio won't accept an ATT or TMobile SIM. If you fall into this small subset of people, then you will need to change some values in the radio. There's a thread on here somewhere about it.
As I said before, I have been to Australia many times with this thing. During these trips I removed the VZW SIM and used an Australian SIM to avoid Verizon's insane Australian Charges ($5/min voice, $25/MB data.)

Related

[Q] Does unlocking mean any cell operator use?

Hi!
Quick question - if I buy Google Galaxy Nexus for Verizon and unlock it - does it mean I will be able to use any GSM operator?
Up to the moment I was only buying only unlocked phones and had no opportunity to mess with a locked device, but here is a real chance to save a buck by means of ebay and so called Verizon phones..
Thanks!
Negatory. It would only work on other cdma carriers. Pretty useless. Unlocking is only really worth a damn for gsm devices. There is not even a SIM card slot on the VZW GN, other than the LTE SIM that goes there, but that's not compatible with gsm.
Sent from my SGH-T989 using XDA App
Yep. Plus if you travel a lot, cdma is utterly useless because of all the processes required to sign it up to a carrier.
So say I were to buy an AT&T phone and use my T-Mobile pay as you go 4G monthly SIM in it... Smooth sailing, right?
I'm currently under the impression that it's more of a phone to phone issue, rather than a definitive yes or no. Doesn't help I've been locked up in CDMA since I started playing around with phones.
Well for me the unlocking mobile it is preaty useless (in my opinion of course)
Thanks a lot for help!
Without all of your advice I'd have ended up with $550 spent on a phone which can't be used
I have a corporate GSM SIM card (11 years old it is) with local Russian cell phone operator, and I have to stick with it...
net_wonder said:
Without all of your advice I'd have ended up with $550 spent on a phone which can't be used
I have a corporate GSM SIM card (11 years old it is) with local Russian cell phone operator, and I have to stick with it...
Click to expand...
Click to collapse
Good god 11 year old sim?! pics!
TJBunch1228 said:
Negatory. It would only work on other cdma carriers. Pretty useless. Unlocking is only really worth a damn for gsm devices. There is not even a SIM card slot on the VZW GN, other than the LTE SIM that goes there, but that's not compatible with gsm.
Sent from my SGH-T989 using XDA App
Click to expand...
Click to collapse
Actually the verizon galaxy nexus does have a sim slot and there is a possibility it could be used with GSM carriers. This theory started with the Rezound. So when you pop in a sim, you can turn off LTE and select GSM. Everything works except outgoing SMS (don't know about 3rd party messenging apps).
Please use the Q&A Forum for questions &
Read the Forum Rules Ref Posting
Moving to Q&A
UVClay said:
So say I were to buy an AT&T phone and use my T-Mobile pay as you go 4G monthly SIM in it... Smooth sailing, right?
Click to expand...
Click to collapse
Not quite. Phone functions would be ok. But for data you would have only 2G (edge). No 3G or 4G.
Sent from HTC G2
Crashdamage said:
Not quite. Phone functions would be ok. But for data you would have only 2G (edge). No 3G or 4G.
Sent from HTC G2
Click to expand...
Click to collapse
Not 100% true. The Skyrocket is pentaband and can be used on t-mobile.

Questions about this phone unlocked.

Is it true I can simply put an at&t sim card in the phone and use a dumb phone plan if I buy an unlocked ones? Also does it get at&t 3g?
Sent from my Galaxy Nexus using XDA
Besides SIM unlocking you need to perform the US band unlock as described both here, on Rootzwiki, and who knows where else, to use the DROID2 GLOBAL on AT&T or T-Mobile.
As AT&T uses standard WCDMA bands, yes, it will work with their 3G voice/data network as long as the band unlock hack is in place.
Gasai Yuno said:
Besides SIM unlocking you need to perform the US band unlock as described both here, on Rootzwiki, and who knows where else, to use the DROID2 GLOBAL on AT&T or T-Mobile.
As AT&T uses standard WCDMA bands, yes, it will work with their 3G voice/data network as long as the band unlock hack is in place.
Click to expand...
Click to collapse
Thanks I couldn't find any posts that were newer than a year ago. Now to find someone selling one here with everything done.
Sent from my Galaxy Nexus using XDA
I doubt there are a lot of band unlocked D2Gs on sale as reflashing the SBF image breaks the hack.
You can perform the hack yourself provided you buy a SIM unlocked device.
Refer to http://forum.xda-developers.com/showthread.php?p=22769743 for instructions. Do note that whenever you soft-brick your device you will need to SBF back to 2.4.x and apply this hack.
Remember to never ever update the device to 4.5.629.
Thanks. Hopefully I get lucky but its Greta to have that link
Sent from my Galaxy Nexus using XDA
Gahh Its Lee said:
Is it true I can simply put an at&t sim card in the phone and use a dumb phone plan if I buy an unlocked ones? Also does it get at&t 3g?
Sent from my Galaxy Nexus using XDA
Click to expand...
Click to collapse
Dumb phone plan from who? If you get everything done (band unlock as described in the other posts) you can use your phone with an AT&T SIM and don't need any plan at all from Verizon. Is the theory that AT&T won't recognize it as a smart phone because it is not one that they ever sold?
silver6054 said:
Dumb phone plan from who? If you get everything done (band unlock as described in the other posts) you can use your phone with an AT&T SIM and don't need any plan at all from Verizon. Is the theory that AT&T won't recognize it as a smart phone because it is not one that they ever sold?
Click to expand...
Click to collapse
I guess so. I found a list of every phone that works for att dumb plans and it was on it.
Sent from my Galaxy Nexus using XDA
Any non-carrier-locked GSM phone that has compatible bands can work on AT&T's network. You don't even need a list, just check which bands AT&T uses and check the phone's tech specs.
Gasai Yuno said:
Any non-carrier-locked GSM phone that has compatible bands can work on AT&T's network. You don't even need a list, just check which bands AT&T uses and check the phone's tech specs.
Click to expand...
Click to collapse
I think the problem is that people don't want AT&T to recognize the phone as a smartphone and helpfully add on a data package on postpaid plans, (presumably these people are intending to use Wifi for data). The claim was made that some people had moved a SIM from dumb phone to a smartphone purchased elsewhere, and suddenly they got billed for a data package. See, for example, http://www.zdnet.com/blog/bott/can-at-t-really-add-a-pricey-data-plan-onto-your-wireless-bill/2667
In the past, there were posts saying that you were "safe" if you used a model that AT&T had never sold, as their system would not be able to recognize it as a smartphone. Not sure how true this really is!
They probably detect it based on IMEIs. But yeah, it's just a speculation without clear facts.

[Q] Motorola droid pro xt610 problems

I unlocked motorola pro xt610 and its unlocked and still wont work with att, t-mobile or simplemobile, put sim card in says "no service" already switch it to gsm/utms and tried in Gsm only still wont work. Tried searching available networks nothing happened.
How did you unlock it? What service did you use to unlock it? How do you know for sure it is unlocked? Tell us US the whole story. I am waiting for my sim cards right now.anything that you can share would be a big help.
Sent from my DROID Pro using xda app-developers app

[Q] unlocked DROID RAZR MAXX HD works on Straight Talk's 3G network?

Hi there, I really like DROID RAZR MAXX HD, but I am not a Verizon user. I am sure it can be used globally outside USA. I am just wondering if I buy a unlocked DROID RAZR MAXX HD from Motorola or Verizon, is it gonna work on Straight Talk's 3G network? Someone told me yes but there was someone told me no. I am really confused now.
Thanks if you can help me. I really like this phone!
Straight Talk uses ATT‘s network, I guess if it work on ATT, then it should also work on Straight Talk
I believe unlocked Verizon phones still have domestic GSM locked being the phones software is the exact same minus the bootloader is in locked
Being that the bootloader is unlocked they is prob a fairly easy was to fix that..but out the box prob not
Can someone that has a dev x926 please try a att sim card???
Sent from my DROID RAZR HD using xda app-developers app
Tried with T-Mobile with no success.
Sent via Droid Razr Maxx HD
WWWkp
Sent from my SPH-D710 using XDAq
yt92 said:
Straight Talk uses ATT‘s network, I guess if it work on ATT, then it should also work on Straight Talk
Click to expand...
Click to collapse
Straight talk also has phones that use CDMA
Won't work. Straight Talk is basically ATT, and an ATT SIM does not work, the GSM radios in the phone are for international use only and will not transmit over ATT/TMobile towers. It might work for about 30 seconds until the phone figures out its on GSM in the US, then it'll flip to emergency calls only.
Even an international SIM card won't work because they ultimately will connect over ATT/TMobile while in the US. So, to sum it up, you can buy the VZW HD/Maxx HD and it is unlocked -- but it really only helps you when you're abroad.
-- Dan
For Me its Not working Abroad as Well
Not its asking any Code
not working for me in India
parin11 said:
For Me its Not working Abroad as Well
Not its asking any Code
Click to expand...
Click to collapse
Though its not asking for any code I get area restriction notification on inserting local indian 3G microsim. All data and call services get locked and only emergency calls are allowed
Contact moto and ask them what the he** is going on!? World phone but won't work even outside the US?
Sent via Droid Razr Maxx HD
eMischief said:
Though its not asking for any code I get area restriction notification on inserting local indian 3G microsim. All data and call services get locked and only emergency calls are allowed
Click to expand...
Click to collapse
Did you change the service mode from GLOBAL to GSM/UMTS only on it? In global mode the CDMA radio is active which is why it's seeing Reliance and trying to prefer it.
Got a Code from Unlocker From Motorola, But That Code is Giving Unsucessfull Message Which means it cannot be unlocked
How are you even getting to an unlock screen where a PIN is requested? The American (Verizon) version I have does not ask for any code regardless of the SIM that I put in....
Can verizon's version of DROID RAZR MAXX HD be unlocked and used in India?
eMischief said:
Though its not asking for any code I get area restriction notification on inserting local indian 3G microsim. All data and call services get locked and only emergency calls are allowed
Click to expand...
Click to collapse
Hi There,
i wanna buy the DROID RAZR MAXX HD verizon version and get it back to India and use it by unlocking the same. so i just want to know how did you get it unlocked if you did. What are the pros and cons of buying it from verizon. Hoping to get a quick reply. Thank you
Yes, it can work on Straight Talk.
brandogg said:
Yes, it can work on Straight Talk.
Click to expand...
Click to collapse
I am getting a Drod Razr Maxx HD from a friend of mine. I use Straight Talk and I would love to use this phone. Was there anything special that you had to do to get it to work on Straight Talk?
Thank you,
Matt
fooldancing said:
I am getting a Drod Razr Maxx HD from a friend of mine. I use Straight Talk and I would love to use this phone. Was there anything special that you had to do to get it to work on Straight Talk?
Thank you,
Matt
Click to expand...
Click to collapse
Just GSM unlock your phone and use a AT&T straight talk card. You would have to change your APN setting but thats pretty much it.
cleve321 said:
Just GSM unlock your phone and use a AT&T straight talk card. You would have to change your APN setting but thats pretty much it.
Click to expand...
Click to collapse
I a new to all of this, is that hard to do? And, where do I go to unlock the GSM?
http://forum.xda-developers.com/showthread.php?t=2166542
There are other methods as well, using different software tools, but the basic requirement is to make the NV edit in the radio to allow US GSM carriers.

Phone not allowed MM#6 [Mystery Message]

I am getting a "Phone not allowed MM#6" on Verizon RAZR HD MAXX phone bought over ebay . The seller has assured its not a stolen phone .
I am getting this error when i insert a foreign sim in RAZR HD MAXX , the signals comes for a while and immediately gets blocked . I never had a problem of this type before on any Verizon RAZR phones(RAZR,RAZR MAXX,RAZR HD)
Link to Motorola Forum
https://forums.motorola.com/posts/efe105518f
Email and Forum Post to Motorola
Hi ,
I bought a Verizon Droid RAZR HD MAXX from US. Its a Global phone and does not require an unlock code for use on GSM networks outside US.
I am getting an error message "Phone not allowed MM#6" when i am inserting a GSM SIM in India . I have tried five different cellular networks.
I have used 7 different Verizon RAZR phones (RAZR,RAZR MAXX,HD ) in India but never had a problem with any of them since they are all GLOBAL phones.
Google has no info regarding the message . Please escalate this to tier-2 tech support.
Google results suggest that this happens for a stolen phone but I called Verizon and they confirmed i have a clean ESN phone
IMEI/ESN : 9900020358661XX
More than likely it would be ok on Verizon but is carrier locked preventing it from accepting a foreign SIM
Check the ESN
Sent from my DROID RAZR HD using xda app-developers app
I have used over 7 Verizon Droid RAZR phones (RAZR,RAZR MAXX,HD,NOT HD MAXX) . None of them had any problem of this sort.
abs0lut3z33r0 said:
I have used over 7 Verizon Droid RAZR phones (RAZR,RAZR MAXX,HD,HD MAXX) . None of them had any problem of this sort.
Click to expand...
Click to collapse
Try a SIM card from a different provider (if you have one available for testing). Which provider are you trying to use it with? I've seen similar problems in the Droid 4, although nobody mentioned specifically the error that you're getting.
I have tried a different operator but still getting the same message . I have tried Aircel,Reliance GSM . I have also tried BSNL ,the worst operator (government owned) . It seem either there is a central database for stolen phones(unlikely) or something is wrong with the phone. I am amazed that that all threads are unsolved for Phone not allowed MM#6 message.
Hmm, that's strange. What country are you in?
Sent from my XT925 using Tapatalk 2
India
India has many CDMA networks that matches Verizon's band as well, so if your phone is still at its factory settings, it is possible that it is trying to tie itself to one of those carriers first. Verizon is still predominantly a CDMA carrier, so all of their phones by design will attempt to hunt for CDMA bands first before reverting to a GSM protocol.
You can disable CDMA band hunt by going to the Android's Test menu. I know this guide is for HTC devices, but your phone has the same menu as well:
http://www.bestsupertech.com/2012/04/change-network-mode-access-test-mode-in.html
Under 'Select Preferred Network Type', select GSM Only. Let it sit for a few minutes and see what it does.
I have already done that . The cellular network name is displayed in the INFO and settings>Status menu but the signals are blocked .
Have you flashed the phone with an original Verizon firmware? Being a used phone, I would at least do that to wipe out any tampering the previous owner has done with it.
I havent flashed with an original verizon firmware but i have reset the phone several times . Its not a used phone , the original screen guard is still there
Where did you grab the IMEI number? As in did you get it from the phone settings or from a sticker on the phone or box? This could also happen if the IMEI is not correct within the phone.
Sent from my SCH-I535 using Tapatalk 2
The phones IMEI is correct
Correct me if I'm wrong, but the Verizon Razr HD is not a GSM device. That may be the problem.
BTW, MM6 means the phone has been reported lost/stolen and the IMEI has been network blocked.
its a global phone
abs0lut3z33r0 said:
its a global phone
Click to expand...
Click to collapse
Not the Verizon one.
To my klowledge, that version is CDMA, not GSM
It is a global phone with both CDMA and GSM (although GSM is carrier locked in US)
Sent from my DROID RAZR HD using xda app-developers app
i am not using it in US
abs0lut3z33r0 said:
i am not using it in US
Click to expand...
Click to collapse
Hi. I am also in India on vodafone network. I already bought the Razr Maxx HD from Ebay US and will be receiving it sometime next month. After checking your thread I am wondering if I made a mistake. I had done my own research and as per the phone SPECS, it is compatible with India GSM band. Have you talked to verizon US. May be you can enquire with them. Tell them you are roaming in India and unable to connect to Vodafone. May be there tech support can help out. And have you tried talking to vodafone tech support (198) in India? I called them up and they have asked me to write an email. I will PM u the email ID. Let's work together to get this awesome phone working in India.
PS: Have you tried flashing any ROM CM 10 etc and see if it works?
Sent from my HTC Chacha A810 using xda app-developers app

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