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Hi everyone, first, this is my first post, new to the forums, at least as a registered user. I have a problem with my phone. I know most of you are wondering why I have not just read the other posts on the forums, but I have. I have attempted every solution to the problem posted previously.
Background: Phone: Samsung charge.
I was being impatient and did not want to wait for the gingerbread update form Verizon. I flashed the leaked gingerbread 2.3.4 onto my phone using odin. Everything went great. I was able to use my phone with no problems except shortened battery life, but nothing major. About a month ago the battery life was impossible to maintain and there were some software bugs, like clicks during calls, startup taking forever, around 2 minutes on average!, and random restarts that never happened before. I decided to look up some fixes and found that verizon and samsung had released GB 2.3.6 for the charge. I got excited and decided I wanted to get that, but I could not via OTA. I read some forum posts and they mentioned attempting a factory reset on the phone then trying OTA update. I went ahead with factory reset and everything went fine. My startup time is around 25 seconds now and no random clicks or gliches, but still not on 2.3.6, which was the whole point. I then decided to just flash the stock 2.3.6 rom to the phone.
Problem: When I plug my phone in to multiple computers it will charge but not connect to the computer. This means on my Mac it does not show as an external drive, which it has in the past. On my windows 7 machine it says that drivers were installed but could not be used (I can get the exact quote if needed.) I attempted to go into device manager and solve problem that way but it shows my phone as "unknown device". I have tried to enter download mode when hooked up to windows computers and no connection is found.
Possible solutions attempted and their outcomes:
1. As stated, I attempted the method shown in a thread on droid forums for installing the samsung drivers. I have attempted multiple times to install the drivers on my windows machine and the device remains "unknown".
2. I have attempted multiple cables on multiple computers, both mac and windows 7. No change.
3. I have installed adb and attempted to locate devices using adb devices command on mac. No devices found.
4. I have attempted all methods with both usb debugging checked and unchecked.
5. I have tried every possible usb port I have.
Ideas/questions I have had that I have no idea are possible or how to fix!
Would a factory reset take away the ability to connect to a computer from my phone. So, is there a piece of software in the build I have that controls the connection between the computer and the phone, an identifier of sorts, which is now missing, now that I have reset the leaked ROM.
Is there a way to flash a new ROM without connecting to a computer, via the sd card, and what is that? I have read some things in other posts but am too much of a n00b to understand most of them when using sdcards.
ANY help will be greatly appreciated. PLEASE PLEASE PLEASE!!! I have been at this for at least 6 hours, sifting through forums, searching google, attempting fixes that others have stated worked for them, only to fail every time. Thank you all.
i've had a few issues with this on my Droid Pro. with windows connection a connection assistant came up with some options that I was able to get it to work as a drive.
Getting it to work with adb is another issue alone. The phone needs to be in "debug" mode. I would search for a tutorial on this because you need to edit files on the computer.
for example on my windows I needed to edit one set of files, while on my linux I had to edit another set of things.
I leave my phone in debug mode because i use it for my android app dev on both computers. try that and see if it shows up on your mac.
After flashing EB v2.5 I could no longer acess files via usb cord, I have since switched to Phoenixblood v1.1 with the same results. Upon searching for similar issues I have found there are many people with this same problem and cannot seem to find a resoultion, I have tried different drivers with no luck. Here are some qoutes from others with the same issue:
I love it! It's the fastest rom I've ever used! But like all other roms I flash I cant use USB mass storage . suggestions anyone?
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I am having the exact same problem. It only charges. Other than that there is no other indication either from the computer or the phone that it is even plugged into the computer. Really cramping my style. I am sure I speak for you in saying anyone's help on the matter would be greatly appreciated.
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Hey all thanks in advance for any help. Ive been using weapon for a while now but got sick of the fc's so decided to try out eaglesblood. Ive installed it twice now and followed the instructions each time but I cant get my computer to mount my phones storage. It does make a noise when i connect it, so i know it sees my phone. And my phone gives me the option to use as mass storage but nothing happens. Any ideas? Does anyone else have problems with this?
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I would post this in the related ROM thread, but I cannot since im new, any help would be greatly appreciated!
jacko147 said:
After flashing EB v2.5 I could no longer acess files via usb cord, I have since switched to Phoenixblood v1.1 with the same results. Upon searching for similar issues I have found there are many people with this same problem and cannot seem to find a resoultion, I have tried different drivers with no luck. Here are some qoutes from others with the same issue:
I would post this in the related ROM thread, but I cannot since im new, any help would be greatly appreciated!
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Different USB? Sometimes they can "die."
I tried a different cable and a different computer with a different op sys
just for the sake of troubleshooting, can you take a screenshot of your device manager before and after you plug it in? I had my phone randomly do something similar, but I just wiped my system and reinstalled the drivers and all was fine, different problem than yours but any information you can give us is helpful.
happened to me... what i did was turn on usb debugging with the usb storage and apparently it work...
I noticed I couldn't mount USB mass storage on CM7 or clockwork recovery....using multiple computers. I fixed this by installing the LG USB drivers on my desktop....I've had no issues since. Though I had previously tried the same thing with my laptop and it didn't work.
If turning USB debugging off then on doesn't work I reinstall the drivers. Its happened to me once or twice and that seems to do the trick.
Get my app: Speakerphone Volume Control
HI all,
So yes I have already tried to google, and look through other posts but cant find anything that is my particular situation, heres what happened, Infuse was running on ZEUS 6.1 perfectly, I decided to install ROM][2.3.6]SGH-I997 UCLB3[Rooted, Deodexed, Busybox, Zipaligned, I followed all the instructions, installed ROM, disabled VooDoo lagfix and then the stock kernal, after that the phone just didnt come back to life, the result is currently on the SAMSUNG logo, I can go into recovery just download mode but my USB is not detected either, when I install the drivers it doesnt do anything, tried KIES and other drivers from SAMSUNG, also removed USB ports, restarted, and tried other pc's and laptops and same USB error, even tried on linux, no luck, can anyone please help, I love this phone and the ROM, I have no idea why I attempted to do this but need help.
Thanks all[/FONT]
This happened to me lately but I was on stock froyo. Seems like my usb cable was for charging only. When I bought one that said it was for charging and data, the Infuse was recognized instantly. I am a noob here, but hope this is all of your problem.
Yep, thats what I'm starting to wonder, if its the cable, I am using the microUSB cable that came with the phone from SAMSUNG, never was an issue before, would connect and trasnfer data without a problem, also tried a few blackberry cables no luck, the crazy part is I cant even go to recovery mode, it only goes to download mode, wondering if I can copy some files to the SDcard to boot off with.
If you try everything and it does not work, contact me I know a guy you can send it to for it to be unbricked. When he unbricked mine, he noticed the usb controller somehow glitched and can never be fixed, resulting in a whole new device needed (he tried replacing the usb hub, did no good). Thats what happened to me, make sure to try everything first though.
So after trying a dozen cables, nothing seems to work, I should have known this when the OS was still on ZEUS and I attempted to connect via USB which I received USB not recognized message, I have tried the same SAMSUNG cable for a blackberry and it installs perfectly, so its not the cable, my understanding the USB port on the Infuse is bad, is there a way to boot into recovery of an SDcard so that I can install ZEUS back? I only have "download" mode working, recovery for some reason does not come-up, I am really trying to avoid throwing this phone in the garbage, any help would be greatly appreciated.
Thanks
Clarification?
You can get into download mode but Odin doesn't see the phone? I don't think you have said anything about trying to do anything to the phone in download mode.
Sent from my SGH-I897 using Tapatalk
That's exactly it, I can get into download mode just fine, once I connect to pc I get USB device unrecognized, although the drivers are installed, so the crazy thing is I have been on here since the days of Infused downloading and updating ROMS back and forth, never posted anything, even when I had an issue back when, I was able to go into recovery and do what I need to do to bring it back to life, almost felt like an expert given the amazing advice here, never had an issue till now, please help.
I had accidentally set my Infuse in an "almost" empty cup, not realizing that there was still about an inch of lemonade at the bottom. This unfortunatley screwed my USB recognigtion to my computer. It can charge, but is no longer capable of transferring files via USB. There is, however, Kies Air. This has been such a lifesaver!!! You can transfer files to and from your phone, and I have transferred Zeus and Aeon to my SD card through Kies Air. I installed Aeon on my phone no problem and it is working flawlessly You only need to download the Kies Air app to your phone. No special drivers, apps, or software is needed for your computer. If anyone has any questions on how to do this, you can PM me or just post on here.
OnProzac said:
I had accidentally set my Infuse in an "almost" empty cup, not realizing that there was still about an inch of lemonade at the bottom. This unfortunatley screwed my USB recognigtion to my computer. It can charge, but is no longer capable of transferring files via USB. There is, however, Kies Air. This has been such a lifesaver!!! You can transfer files to and from your phone, and I have transferred Zeus and Aeon to my SD card through Kies Air. I installed Aeon on my phone no problem and it is working flawlessly You only need to download the Kies Air app to your phone. No special drivers, apps, or software is needed for your computer. If anyone has any questions on how to do this, you can PM me or just post on here.
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Doesn't help much when he is only able to go to download mode, or sick at Samsung screen. I was having a similar issue. Odin was not recognizing my device but heimdall 1 click worked like a charm. Give that a shot, let me know how that works out for you.
Sent from my SGH-I997 using xda premium
teknhard said:
Doesn't help much when he is only able to go to download mode, or sick at Samsung screen. I was having a similar issue. Odin was not recognizing my device but heimdall 1 click worked like a charm. Give that a shot, let me know how that works out for you.
Sent from my SGH-I997 using xda premium
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^^ I second trying heimdall.
Infyzzled said:
HI all,
So yes I have already tried to google, and look through other posts but cant find anything that is my particular situation, heres what happened, Infuse was running on ZEUS 6.1 perfectly, I decided to install ROM][2.3.6]SGH-I997 UCLB3[Rooted, Deodexed, Busybox, Zipaligned, I followed all the instructions, installed ROM, disabled VooDoo lagfix and then the stock kernal, after that the phone just didnt come back to life, the result is currently on the SAMSUNG logo, I can go into recovery just download mode but my USB is not detected either, when I install the drivers it doesnt do anything, tried KIES and other drivers from SAMSUNG, also removed USB ports, restarted, and tried other pc's and laptops and same USB error, even tried on linux, no luck, can anyone please help, I love this phone and the ROM, I have no idea why I attempted to do this but need help.
Thanks all[/FONT]
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Have you tried a different computer
Sent from my SGH-I997 using XDA
If not download Odin and phone drivers to a different computer that worked for me
Sent from my SGH-I997 using XDA
im having exact same problem...
i got it connected to my friends laptop and i flashed infusion kernel 1.0 through odin.. it failed..
and now i can't even get to download mode.. it only shows pc!computer image/..
I have had this problem a lot too. I believe that the problem is with the cable from Samsung. It's crap. Just by chance I noticed that my friend's Kindle cable had the same usb plug. I tried that and it hasn't disconnected once.
e0mandaniel said:
im having exact same problem...
i got it connected to my friends laptop and i flashed infusion kernel 1.0 through odin.. it failed..and now i can't even get to download mode.. it only shows pc!computer image/..
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That is stil a download mode...
http://forum.xda-developers.com/showthread.php?t=1618045
Sent from my SAMSUNG-SGH-I997 using Tapatalk 2
bigjoe2675 said:
That is stil a download mode...
http://forum.xda-developers.com/showthread.php?t=1618045
Sent from my SAMSUNG-SGH-I997 using Tapatalk 2
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yea but the pc stopped recognizing the phone.. odin doesnt either.
i get messages like "usb device not recognized" when i try to connect it to pc
e0mandaniel said:
yea but the pc stopped recognizing the phone.. odin doesnt either. i get messages like "usb device not recognized" when i try to connect it to pc
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Maybe uninstall any and old drivers then reinstall them...windows can be a pain...if that is what your using....
Sent from my SAMSUNG-SGH-I997 using Tapatalk 2
bigjoe2675 said:
Maybe uninstall any and old drivers then reinstall them...windows can be a pain...if that is what your using....
Sent from my SAMSUNG-SGH-I997 using Tapatalk 2
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Ive tried that i think im just gonna reinstall windows and see how that turns out
e0mandaniel said:
Ive tried that i think im just gonna reinstall windows and see how that turns out
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I recently read where someone says the USB cable is really only for charging and that they sell cables specifically for data transfer
Sent from my SGH-I997 using XDA
Anyone else ever heard this
Sent from my SGH-I997 using XDA
I have a strange issue with my G2x. A couple of months ago I was trying to sync my music with my phone and the computer wouldn't recognize the phone as a disk drive. At first I chalked it up to the computer I was using at is was old and hadn't been rebuilt in quite a while. I had installed the LG USB drivers already, but just for kicks and grins I installed them again. Still nothing. I decided to rebuild my computer and reinstall the LG USB drivers. Still nothing. The phone charges, but Win 7 doesn't see it.
Fast forward to yesterday. I want to restore my phone to stock so I can get the new BB & stock 2.3.4. I installed the APX driver and when I plug the phone in, I get an error code 10 in Device Manager - the device cannot start. I researched that and found nothing helpful. I tried using another computer that I know used to work with that phone, still nothing. I tried the LG Phone updater - it can't find the phone either. I also tried the KDZ updater - it can't find the phone either (even with the phone in Software Update mode). I also tried several different USB cables.
The phone is rooted and I can change between ROMs with no issues, provided I pull the SD card and copy the ROM to that, or download it directly to the phone.
I think the USB port on the phone is hosed. Any suggestions on how to get the updated BB & 2.3.4 on my phone so I can get a warranty replacement?
[edit] - I am on Windows 7 64 bit.
mjoseph472 said:
I have a strange issue with my G2x. A couple of months ago I was trying to sync my music with my phone and the computer wouldn't recognize the phone as a disk drive. At first I chalked it up to the computer I was using at is was old and hadn't been rebuilt in quite a while. I had installed the LG USB drivers already, but just for kicks and grins I installed them again. Still nothing. I decided to rebuild my computer and reinstall the LG USB drivers. Still nothing. The phone charges, but Win 7 doesn't see it.
Fast forward to yesterday. I want to restore my phone to stock so I can get the new BB & stock 2.3.4. I installed the APX driver and when I plug the phone in, I get an error code 10 in Device Manager - the device cannot start. I researched that and found nothing helpful. I tried using another computer that I know used to work with that phone, still nothing. I tried the LG Phone updater - it can't find the phone either. I also tried the KDZ updater - it can't find the phone either (even with the phone in Software Update mode). I also tried several different USB cables.
The phone is rooted and I can change between ROMs with no issues, provided I pull the SD card and copy the ROM to that, or download it directly to the phone.
I think the USB port on the phone is hosed. Any suggestions on how to get the updated BB & 2.3.4 on my phone so I can get a warranty replacement?
[edit] - I am on Windows 7 64 bit.
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Do you have USB debugging turned on in Settings, Applications, Development? That may help get connected to the Win7 PC.
Yeah - USB debuggin is on.
I had the same problem a little while ago. The solution for me was to install the drivers throught the updater application available on T-Mobile's website. I'm not sure why directly installing the drivers doesn't work, but that's just how it is for some people, apparently.
---------- Post added at 02:57 PM ---------- Previous post was at 02:56 PM ----------
Oh, and turn debugging OFF
Yeah, i would turn off usb debugging, as then you can't get to USB Mass Storage. I would also try uninstalling and reinstalling the LG USB Drivers, and then try it again.
I have tried all manners of the solutions presented. Installing drivers from the LG Update tool, from the LG website, with and without USB debugging, with and without the SD card (saw that somewhere else). The more I work on it, the more I believe the USB port is bad. Thank goodness I can still charge it. The guy at the T-mobile store states I can get a new phone in 3 months. So I think I will just live with it for the time being.
What ROM are you on? I remember having problems with some of the ICS ones.
Kinda shocked no one said did you make sure you have USB set for mass storage? Thats usually the most common thing to miss. If your using ICS I'm gonna take the guess of HFS? Which i know for a fact he posted the update morfic kernel so you can use mass storage. If your not using HFS, then you should try it first and then worry about the USB.
This is ROM independent. I've used pretty much all ROMS for the G2x, most recently Owain's ICS, Weapon and right now HFP - all experience this issue. As stated in the original post, though, it doesn't work with the APX drivers when trying to flash CWM or go back to stock. No matter which ROM, when plugging in to Windows, there is not the distinctive sound that a device has been added.
mjoseph472 said:
This is ROM independent. I've used pretty much all ROMS for the G2x, most recently Owain's ICS, Weapon and right now HFP - all experience this issue. As stated in the original post, though, it doesn't work with the APX drivers when trying to flash CWM or go back to stock. No matter which ROM, when plugging in to Windows, there is not the distinctive sound that a device has been added.
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Check your device manager in the properties (open computer, right click, selct properties, should be the first or second option on the right side, will open in a new window). Open the option all the way at the bottom and you should see something like USB ADB storage device. If its there then you should be able to access it. USB debug and USB mass storage should both be on, try adding "allow mock locations," and if none of the above work, try doing it the old fashioned way. Get the Micro SD adaptor and plug it into the computer that way.
Ok so i searched and searched and searched but found similar issues but not my issue. I was flashing a rom and it went into a boot loop. I went to get out of it and it wouldnt let me so i used a 1 touch odin download. When i plugged it in my computer recognized the phone i clicked start and it failed because my phone stopped being recognized by my computer. (i can get into download mode with no issue.) Now when i plug it in it just says usb device not recognized. I have uninstalled reinstalled drivers several times. tried multiple cables multiple computers. It also says gadget serial in the device name when its trying to auto find the driver... strange. I just need my phone back together lol. I was working on this til 3 am last night and had to run to walmart to get a cheap alarm clock to wake me up for work this morning at 6 any help is appreciated
trithumb said:
Ok so i searched and searched and searched but found similar issues but not my issue. I was flashing a rom and it went into a boot loop. I went to get out of it and it wouldnt let me so i used a 1 touch odin download. When i plugged it in my computer recognized the phone i clicked start and it failed because my phone stopped being recognized by my computer. Now when i plug it in it just says usb device not recognized. I have uninstalled reinstalled drivers several times. tried multiple cables multiple computers. It also says gadget serial in the device name when its trying to auto find the driver... strange. I just need my phone back together lol. I was working on this til 3 am last night and had to run to walmart to get a cheap alarm clock to wake me up for work this morning at 6 any help is appreciated
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You need to try the one click heimdall package by Bhundven in the development section
brandonc0526 said:
You need to try the one click heimdall package by Bhundven in the development section
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isnt that a mac only program? if not can you get me a link. Im juggling fixing this while working lol
no is for windows and please dont ask in the dev section
solrac1212 said:
no is for windows and please dont ask in the dev section
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oops sorry didnt realize i was in the dev section
Not to be a ****, but I am reporting this thread to the mods and asking them to move it to the q&a section.
To fix your issue, using my odin 1 click (gremlin remover), start the 1-click, then boot into dl mode. If device still isn't recognized, go into device manager right click on the device and update drivers manually. Reboot phone into dl mode and all should be well.
Also once you reinstall drivers or update them, reboot your computer. That always helps the computer recognize my phone when I have this issue. Good luck.
Try another cable and usb port.
eollie said:
Try another cable and usb port.
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again in the main post. I tried multiple computers multiple cables and all the usb ports on all 4 of my laptops
Start Oden first then plug in the phone give Oden a second to find the phone. When the box on the upper left turn yellow then you can start. Directions work for both one click GR and regular Oden.
Sent from my SGH-T959V using xda app-developers app
under device manager it shows error code 43 on "unknown device" no matter how i install or dont install drivers... use kies or not use kies... let windows find it or not.... just doesnt work
brighter minds than min here, but "one-click" and "odin" are different routes to the same end, aren't they? But if you start with heimdall and that fails, you will likely get the drivers issue when you try odin. I suggest opening device manager on your Win machine and removing all drivers related to the phone as storage device or whatever. Then reboot your machine. When you get to your desktop, open odin (my preferred tool), then with your phone powered down, hold vol-up+vol-down together and connect the phone to your usb cable. Win should find the drivers and load them, and odin should see your phone.
Gonna steal something from lumin30 here.
* * If you have used your phone on every USB Port and/or have no idea where all you have plugged your phone into or used ODIN or Heimdall with - Download [usbdeview-x32.zip] for 32-bit operating systems or [usbdeview-x64.zip] for 64-bit operating systems. Uninstall anything you see that has Samsung and Android related.
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It is from this guide here. I suggest following post two to get everything fixed.
http://forum.xda-developers.com/showthread.php?p=21953878