Related
Hi, I think I may have completely screwed the phone up...
I've been on T-Mobile UK with this phone for quite a while now, 2.3.5 updates being available in Europe and on other UK providers for ages, and I know friends have recently received it on T-Mo UK too, but I couldn't get it for some reason. Investigating why with T-Mo customer service was futile so I decided to try and set about upgrading it myself.
I used superoneclick to get temporary root, flashed revolutionary recovery to get S-Off and got myself permanent root on 2.2 -- however something went wrong after this and I'm not quite sure what.
On trying the European RUU (2.10.401.8) it seemed as though it was successful, but going into HBoot, I could see it was no longer Revolutionary branded - instead it says:
Code:
*** LOCKED ***
SAGA PVT SHIP S-ON RL
HBOOT-2.00.0002
RADIO-3822.10.08.04_M
eMMC-boot
Aug 22 2011, 15:22:13
Trying to flash another recovery tool doesn't work, trying to flash an earlier version of HBOOT doesn't work. Re-flashing the European unbranded RUU doesn't work because its now picking up that the CID isn't right, and in this environment (Hboot) my gold card doesn't seem to be working. The latest Desire S T-Mobile RUU I can find is version 1.30.110.2, and as its older I get the "Main version is older" error.
I tried extracting the rom.zip from the RUU .exe file, renaming it to PG88IMG.zip - but same error there - and trying to fool it by changing the version number in the manifest inside the archive just makes the sig check fail...
I'm totally outta ideas here, anyone got any more for me to try, or am I going to have to send this off to someone to fix?
Cheers!
edit: Issue solved, see page 2.
Also, in case this information helps - I do have a goldcard.img but it doesn't appear to work. My CID is T-Mob005
this guy seems to have been in the same boat as me but he did everything correctly - http://forum.xda-developers.com/showthread.php?t=1378921
if he still has his goldcard.img is there a chance it would work in my phone? I've PM'd him asking if he still has it
FrakEarth said:
Hi, I think I may have completely screwed the phone up...
I've been on T-Mobile UK with this phone for quite a while now, 2.3.5 updates being available in Europe and on other UK providers for ages, and I know friends have recently received it on T-Mo UK too, but I couldn't get it for some reason. Investigating why with T-Mo customer service was futile so I decided to try and set about upgrading it myself.
I used superoneclick to get temporary root, flashed revolutionary recovery to get S-Off and got myself permanent root on 2.2 -- however something went wrong after this and I'm not quite sure what.
On trying the European RUU (2.10.401.8) it seemed as though it was successful, but going into HBoot, I could see it was no longer Revolutionary branded - instead it says:
Code:
*** LOCKED ***
SAGA PVT SHIP S-ON RL
HBOOT-2.00.0002
RADIO-3822.10.08.04_M
eMMC-boot
Aug 22 2011, 15:22:13
Trying to flash another recovery tool doesn't work, trying to flash an earlier version of HBOOT doesn't work. Re-flashing the European unbranded RUU doesn't work because its now picking up that the CID isn't right, and in this environment (Hboot) my gold card doesn't seem to be working. The latest Desire S T-Mobile RUU I can find is version 1.30.110.2, and as its older I get the "Main version is older" error.
I tried extracting the rom.zip from the RUU .exe file, renaming it to PG88IMG.zip - but same error there - and trying to fool it by changing the version number in the manifest inside the archive just makes the sig check fail...
I'm totally outta ideas here, anyone got any more for me to try, or am I going to have to send this off to someone to fix?
Cheers!
Click to expand...
Click to collapse
Relax, you have simply gotten the locked bootloader flashed to your phone. You can go to the HTCDEV.com site and unlock the bootloader and then you will be able to install a custom recovery and root the phone again.
tpbklake said:
Relax, you have simply gotten the locked bootloader flashed to your phone. You can go to the HTCDEV.com site and unlock the bootloader and then you will be able to install a custom recovery and root the phone again.
Click to expand...
Click to collapse
Thanks, that's one problem down!
At present I have this RUU Europe Rom that won't load, and the T-MO UK ones still won't install either. I've installed ClockwordMod Recovery 5.0.2.0, so that's good, but I take it I still need a goldcard if I'm going to install a ROM that doesn't match my phone's carrier ID?
Is the reason these older T-Mobile ROMS won't install because of S-ON and the higher radio version number?
edit: by the way, cyanogenmod and similar ROMs appear to install with no errors in clockworkmod recovery but I don't think they are. If I load one of the RUU exes it shows the same 2.10.4 version number with no changes evident whatsoever.
Don't do all so fast. READ FORUMS, READ COMMENTS. Revolutionary wont work with 2.00.0002 . It wont work
Sent from my HTC Desire S using xda premium
gefilus said:
Don't do all so fast. READ FORUMS, READ COMMENTS. Revolutionary wont work with 2.00.0002 . It wont work
Sent from my HTC Desire S using xda premium
Click to expand...
Click to collapse
I realise that now... I'm less concerned about rooting / getting full S-Off again and more concerned with just getting any working ROM at all onto the phone... as it seems the only ones that are probably going to work are T-Mobile ones, and the only available ROMs I can find are older - I may have to send this off to someone
So you cab get into fastboot?? If you can then use downgrading without HTC Dec unlocked bootloader, there is a post about this, try it should work and use misc_version to let phone thinks he is on older hboot and then use latest T-Mobile ruu. I hope and it should work.
Sent from my HTC Desire S using xda premium
i would do this:
unlock with htcdev.com
downgrade hboot to 0.98.0000
use revolutionary for s-off
change cid to supercid
relock bootloader again
and flash the ruu of youre dreams.
think this should do it
This worked for me in the same situation
http://forum.xda-developers.com/showthread.php?t=1443636
Is there a way to get adb terminal access when the phone won't actually load a ROM?
Because all the tutorials I can find for downgrading HBOOT or installing an older ROM (with misc_version etc) - seem to require adb access. I can *only* get into fastboot or a recovery tool like clockworkmod recovery.
Installs of ROMs just aren't working at all. I'm getting "Security Fail" on some of the official ROMs, and the custom roms just aren't working (I assume because of S-ON).
FrakEarth said:
Is there a way to get adb terminal access when the phone won't actually load a ROM?
Because all the tutorials I can find for downgrading HBOOT or installing an older ROM (with misc_version etc) - seem to require adb access. I can *only* get into fastboot or a recovery tool like clockworkmod recovery.
Installs of ROMs just aren't working at all. I'm getting "Security Fail" on some of the official ROMs, and the custom roms just aren't working (I assume because of S-ON).
Click to expand...
Click to collapse
Only if you left on USB dedebuging if it's off then sorry can't. Bet if its o n you can easy make him to boot into fastboot. Take a try, and you need to be installed sdk and adb tools on, PC. Try switch on phone put into USB and open terminal, write adb devices if it works there will show a list and HTXXXXXXXXXX something. If it so then adb reboot - bootloader or if you have custom recovery boot there. If don't anderstand look commands in Wikipedia about adb. Good luck
Sent from my HTC Desire S using xda premium
Okay guys, managed to get this sorted.
Firstly, I read that if you mounted /system from Clockwork mod that ADB commands work... well I didn't get to try that out, because something else worked.
One of the reason RUU updates were failing was because the bootloader was unlocked, when I relocked (fastboot oem lock) they started working again, but I was getting Carrier ID errors on the European RUUs and the T-Mobile ones were too old.
I decided to visit a friend who also has a Desire S and from his phone I was able to get the CID (card identification register) code from a smaller microSD card I have -- this was one I hadn't tried as a goldcard before, and I was unable to try without being able to get at the GoldCard Helper app on my phone... so after using his phone and writing down BOTH CIDs, I tried both and it worked -- I now have the phone updated fully using the European RUU.
I think my mistake the first time may have been copying the wrong CID from Goldcard Helper: if you press Menu > Copy Code it seems to copy the code from MMC1, whereas my SD card was clearly MMC2 -- so my goldcard.img was completely incorrect the first time I tried it. I don't know why the phone let me partially install the European RUU without a goldcard and almost brick the phone, but I suspect it was because I had the Revolutionary bootloader with S-OFF.
So in summary if you have this problem I would suggest borrowing an Android phone (any should work) to get the right goldcard CID needed and then try installing an RUU.
Many thanks to everyone who replied and tried to help me, you guys helped me exhaust every other possibility - and I appreciate it a lot! Thanks!
hi guys
i have installed some old RUU and it stalled on me, so i'm stuck in bootloader with this.
*** Security Warning ***
SAGA PVT SHIP S-ON RL
HBOOT-0.98.0000
RADIO-38.03.02.11_M
eMMC-boot
What should i do?
BTW i have no goldcard and no way to create one since i can't get to adb (or at least i think so...)
Thanks in advance
I have three questions first:
1. Have you been previously htc dev unlocked
2..has RUU procedure ended successfuly,
or it's stopped with some error
3...why there in not adb access anymore
Name the symptoms
Edit: you hboot is unlockable by revolutionary ( s- off )
Which RUU exactly have you been attempting to install
Is your device branded by any carrier ( branded software or simlock)
tnx for quick reply
1. Yes, i was relocked
2. No, it ended with error
3. I'm stuck in bootloader, i have only fastboot access
edit:
- revolutionary stalls at "waiting for device", maybe it needs adb connection... or i'm doing something wrong...
- RUU_Saga_HTC_Europe_1.28.401.1_Radio_20.28b.30.0805U_38.03.02.11_M_release_177977_signed
- not branded by carrier or simlocked...
nenad_l said:
tnx for quick reply
1. Yes, i was relocked
2. No, it ended with error
3. I'm stuck in bootloader, i have only fastboot access
Click to expand...
Click to collapse
If you're still keen on stock
You best check first whether your device is branded
if not, flash WWE version
Your hboot is one of those that might be s-offed by revolutionary
so, maybe,
it'd be a pity to upgrade it by RUU
Flashing RUU ended up in error because you cannot flash just about anything,
certainly not lower version on top of higher..
Ok, i'd suggest trying to s- off it
or find RUU version =/or < that your phone was shipped with
Was this error- you were having <131> by any chance?
ERROR [140]: BOOTLOADER VERSION ERROR
I'm not sure which RUU is the right one for my device... I have installed this same RUU long time ago when i wanted to downgrade my hboot.
I have intended to go full stock for a while... maybe sell my phone or something...
nenad_l said:
ERROR [140]: BOOTLOADER VERSION ERROR
I'm not sure which RUU is the right one for my device... I have installed this same RUU long time ago when i wanted to downgrade my hboot.
I have intended to go full stock for a while... maybe sell my phone or something...
Click to expand...
Click to collapse
If you wish to pass your device to other hands:
Either find some other higher version like
2.10.401.8,...
or even one of those with < 1 > at the beginning but higher than
one you're trying to flash at the moment,,
Or, go to:
http://forum.xda-developers.com/showthread.php?t=2143855
and ask there- it is help dedicated thread
You may find this interesting to read:
http://forum.xda-developers.com/showthread.php?p=31130746
i hoped to install this RUU, and then allow my device to OTA automatically...
nenad_l said:
i hoped to install this RUU, and then allow my device to OTA automatically...
Click to expand...
Click to collapse
The lattest OTA you'll be able to receive would be:
2.10.401.8... or 9 i do not remember...
You can grab ics 4.0.4 from htcdev site as well- as it has been
released as dev preview only ( no ota )-and flash it( that one probably should go fine)
yep, quietly brilliant greeted me with that famous and annoying sound but it also came as relief...
i have downloaded RUU_SAGA_ICS_35_S_HTC_Europe_14.01.401.2_Radio_20.76.30.0835_3831.19.00.110_release_275068_signed from http://www.htcdev.com/devcenter/downloads and it installed with no problems...
Thank you, asgardr
This is for International hTC One XL/Evita - Hboot 2.14 & firmware 3.17 (Orange UK)
If you own AT&T One X please look elsewhere, this guide is not for your phone
There is an abundance of information scattered in these forums and not all root methods/exploits work universally due to variation in firmware builds and Hboots.
I had to read a lot of threads to figure out how to S-off my Orange UK One XL with Hboot 2.14 and firmware build 3.17.
I was only interested in attaining S-off but had to start with HTCDev bootloader unlocking which I didn't really want to do but none of the known root exploits worked on my firmware.
I am sharing this hoping it would help others avoid taking pills for headaches when pursuing this noble quest
AIM:
Provide a short guide to others with similar device and configuration on where to start and simple clear steps to follow with needed links.
PREREQUISITES:
1. latest htc drivers for your Windows PC/laptop if you have one of those. Check here.
2. a working adb environment preferably from latest Android SDK, if you don't have this already set up please check here.
3. "USB debugging" must be checked under Phone settings>Developer options
4. an original htc USB cable is strongly recommended.
5. phone charged at above 50%
6. basic knowledge of using command prompt (cmd) in Windows and adb commands.
STEPS:
So in my case the steps were:
[1] Unlock bootloader through htcdev.com
[2] Flash/install TWRP recovery
This is done manually. All-In-One Toolkit didn't work for me BTW.
1. download latest TWRP recovery for One XL/Evita from here
2. you can rename file for easier command prompt typing later, like TWRP5.img
3. place file recovery file in your adb/fastboot folder
4. connect phone in fastboot mode to PC, make sure it displays fastboot USB on phone before you proceed.
5. start command prompt from within fastboot folder by right clicking inside folder and choosing "open prompt here", type following command:
Code:
C:\yourFastbootFolder> fastboot flash recovery TWRP5.img
Not a bad idea to test your recovery by making a nandroid backup before proceeding to next step.
[3] Flash a custom rom (root)
All custom roms are rooted by definition. If you chose e.g. ViperXL like I did remember to flash boot.img extracted form same rom zip afterwards, otherwise bootloop!
You can of course flash a SuperSU zip instead to gain root but I don't see the point.
[4] SuperCID
This is the simplest way that I found accidentally during my endless searches, all credit goes to @beaups for this one and @Austempest for sharing :good:
1. connect phone to PC in Android mode (mode where you can use phone)
2. Run the following command from command prompt (CMD):
Code:
C:\>adb shell
To enter adb shell, then enter following commands after each other:
Code:
# su
# echo -ne "11111111" | dd of=/dev/block/mmcblk0p5 bs=1 seek=20
3. Reboot to bootloader and hopefully you'll see 11111111 as your CID ...... yes
[5] S-Off
Now that your are rooted with SuperCID you can just follow @beaups simple steps for S-Off found here Facepalm S-Off
That is it.... you broke your shackles :laugh:
I am not a dev and for sure not taking credit for other people's work, merely giving back and hoping this assists clarify stuff and save some time.
Cheers!
the one clicks would not work for you because you dont have an att one x so the supercid exploit doesnt work on our phones
all phones go through htcdev.com to unlock, att phones just need supercid first.
you should make a not in your guide that this guide wont work for at&t phones.
exad said:
the one clicks would not work for you because you dont have an att one x so the supercid exploit doesnt work on our phones
all phones go through htcdev.com to unlock, att phones just need supercid first.
you should make a note in your guide that this guide wont work for at&t phones.
Click to expand...
Click to collapse
Thanks for this important reminder, note added in red on top!
You mentioned one click is only for AT&T phones, I guess you mean All-In-One Toolkit by hason2000, you see even in the tool's thread it's not stated explicitly that tool works only for AT&T, while the respective threads for these exploit state that it's for AT&T One X not negating other international versions!
Most guides/tools are for North America and some Australia but very few for Europe which BTW only recently came on board with 4G/LTE.
So figuring out, especially for noobs, what is what with all these international variations for one device and huge amount of information, while searching doesn't always provide an answer is a tedious task and can end up miserably :crying:
I hope it's in order to add some info for European Evitas
guys kindly don't quote whole post(s), thanks
Only AT&T Phones are different in the case of unlocking/rooting because they can't use HTCDEV. Every other onexl is the same for unlocking/rooting.
Great guide, thanks you! it worked !
Now i'm stuck at the next step. ha :crying:
i cant get root, because my touchscreen not functional after flashed a custom rom. i had success until step 3, i cant proceed to step 4 as i cant use my touches when the rom loaded. i didnt have any back up. i already searched around to dgrade my touchscreen firmware, but it needs root. im stuck here, i can flash custom cwm recovery, install custom rom but cant touch screen. the default cm10.1 dont have android debugging enabled by default, i cant enable it cos i cant touch the screen. if i restore to stock ruu, i can touch screen n all works, but i had a problem sync google contacts.
The reason im getting my hands on custom rom is bcos my stock XL(Asian version) will neve sync google contacts properly, i tried to flash JB stock RUU, but its same. then, i started to tamper my fon with unlocking bootloader via htcdev, flash cwm(twrp mess on my sdcard storage). i had experience on older htc devices but its my 1st time on the htc one series. right now, im on evita s-on, unlocked bootloader, hboot 2.14, cwm recovery(twrp mess on my sdcard storage), not-super CID. I 'm left with a non-touchable cm10.1, i can flash any rom that supports s-on. tried to relock bootloader but i cant flash stock ICS ruu.flashing stock JB RUU is ok. my target now is to s-off n superCID.
i can :
flash RUU 3.17, running a stock RUU 3.17.
unlock bootloader
flash custom recovery(twrp mess with my internal storage)
i cant :
root my device on stock rom
touchscreen wont work on custom rom
any help will b greatly appreciated.
Do not make multiple posts about the same thing. It is strictly against XDA rules.
sorry, may i know how to delete it? i click on edit/delete but cant see any options to delete my post.
You cannot
Sent from my One X using xda app-developers app
sir how to back or normal cid help me
sir how to back or normal cid help me i have a one x its allredy super cid how get back normal cid
Fastboot oem writecid whateveryourcidwas
This will only work once with s-on after supercid but will work as many times as you want if s-off.
Sent from my One X using xda app-developers app
ignore this post. found a relevant thread
How to upgrade bootloader to 2.14
So what if you are not on HBoot 2.14?
EDIT:
Warning: It is not a good idea to upgrade only the bootloader if you intend to flash the latest CM10 builds! Avoiding RUU and unlocking again out of laziness will probably get you in trouble afterwards. RUU is definitely the safer way. You'll find a good collection of ROMs here
http://forum.xda-developers.com/showthread.php?t=2119610
and the tutorial for upgrading RUU on a previously modded phone here
http://forum.xda-developers.com/showthread.php?p=26260005
I found these threads which helped me SuperCID, S-Off and finally upgrade the HBoot of my already rooted evita.
First you need the superCID from this post:
http://forum.xda-developers.com/showthread.php?p=42351491
Next Step S-Off:
http://forum.xda-developers.com/showthread.php?t=2155069
Then RegawMOD the appropriate bootloader from this thread and flash:
http://forum.xda-developers.com/showthread.php?t=1786498
The procedure was easy once I had found the appropriate threads on XDA
You should not update hboot that way. It only updates one file and not all the firmware files. Ruu or flashing firmware.zip are the best ways.
Sent from my HTC One XL using xda app-developers app
New CM10 and derivates require HBoot 2.14
exad said:
You should not update hboot that way. It only updates one file and not all the firmware files. Ruu or flashing firmware.zip are the best ways.
Click to expand...
Click to collapse
I simply needed an updated bootloader in order to enable flashing the latest CM10 nightlies. This did the job.
ernstlustig said:
exad said:
You should not update hboot that way. It only updates one file and not all the firmware files. Ruu or flashing firmware.zip are the best ways.
I simply needed an updated bootloader in order to enable flashing the latest CM10 nightlies. This did the job.
Click to expand...
Click to collapse
That's exactly why you should not do it that way. You may get issues along the way as a result of the software not properly utilizing your hardware. This is why you're supposed to update hboot. What you did is more like tricking it into thinking you updated the firmware.
Sent from my HTC One XL using xda app-developers app
Click to expand...
Click to collapse
ernstlustig said:
I simply needed an updated bootloader in order to enable flashing the latest CM10 nightlies. This did the job.
Click to expand...
Click to collapse
As exad said, CM 10 didnt want you to update just the hboot it wanted you to flash 3.18 RUU or equal to get updated firmware.
The requirement to install 3.18 RUU is listed as a requirement for CM. The hboot is what is checked but things like radio, adsp and wcnss are what actually needed to be updated, which you have not updated.
All you have successfully done is beaten the basic check for if you flashed the 3.18 RUU without actually doing what you were told to do.
How did you get s-off? i have a rogers version
salt204 said:
How did you get s-off? i have a rogers version
Click to expand...
Click to collapse
Links to XDA threads updated. (Sorry.) Please look again.
Has anyone tried successfully to write SuperCID into hboot 2.15 S-On devices?
as the instructions is for hboot 2.14, and I would like to S-Off the device with hboot 2.15 and it is S-On.
I have tried the hex with adb method, but it doesn't work.
WARNING*WARNING*WARNING
do this at your own risk! This is for s4 only!!
It has been brought to my attention that there might be a mid (model id) conflict
With flashing this and me along with others are trying to narrow down the issue. Thanks to @real187 for bring this to my attention.
I'm
S-off
Cid 11111111
MID PJ4011000
And had no problems flashing this firmware but others with same setup have reported soft brick.
OK I think @mkinney88 may have pin pointed where the soft brick may be coming from. If you s-off using facepalm, flash the firmware.zip and get soft bricked try this.
1. Get back to s-on (warning read directions several times before doing you CAN hard brick your phone) ~ http://forum.xda-developers.com/showthread.php?p=38267667
2. Get s-off with moonshine ~ http://forum.xda-developers.com/showthread.php?p=42613403
First off this is mostly ment for the T-Mobile branded phones but ill try and help all please let me know when asking questions if you have a T-Mobile or HTC branded phone (it has it right on the front of phone ).
I'm starting this thread to have a place for noobs and long time users to ask and answer questions. This is going to be as noob friendly as possible but please keep questions firmware related only. So lets get started.
i really dont know how to make it any clearer then @mkinney88 did in his rom OP. all credit goes to him these institutions.
By: Mkinney88 (UnKnown_ROMS)
--> Unlock your device
Step1. download and use this program to unlock your bootloader http://forum.xda-developers.com/show....php?t=1604677
Step2. SuperCID your phone so you can S-OFF and so you can also write the T-MOB010 CID if you are on a different carrier and want to run this ROM. You will need to be CID T-MOB010 if you want to run the firmware.zip Follow this to SuperCID http://forum.xda-developers.com/show...1#post26516911
Step3. After you have sucessfully unlocked your bootloader and SuperCID you can either S-OFF your phone or Not, it is up to you. I would recommend you achieve S-OFF so you can flash radios, kernels, and boot.img's. Follow this to achieve S-OFF http://forum.xda-developers.com/show....php?t=2155135
If everything went well you should be able to reboot into bootloader using the All In One Tool and in the top left your bootloader should say Unlocked, S-OFF, CID-1111111
--> Writing T-MOB010 CID
If you did everything right then your all set. Next you will want to run the fastboot command " fastboot oem writecid T-MOB010 " and reboot into bootloader again. Now in the top left it should say CID-T-MOB010. If you have made it this far you are doing great. Now we are going to run the firmware.zip package to ensure everything works without a problem.
--> Flashing the firmware.zip
Now if you are coming from STOCK OEM LOCKED T-MOBILE PHONE that already has Andorid 4.1.1 Jelly Bean on it then you do not need to do this step. You must be CID T-MOB010 to flash this or S-OFF CID 11111111 (I had no problem flashing firmware with s-off and Cid 11111111 but others have reported problems so if you don't want to chance it write your Cid to T-MOB010)
1. fastboot oem lock
2. fastboot erase cache
3. fastboot oem rebootRUU
4. fastboot flash zip firmware.zip, and you might get an error
5. fastboot flash zip firmware.zip again and it should pass and install a bunch of files should take about 2 minutes.
6. the phone does NOT reboot on its own so #7
7. fastboot reboot or fastboot reboot-bootloader
--> UNLOCKING BOOTLOADER AGAIN
Now we need to unlock the bootloader again so just do step 1 again but you will already have the Unlock_code.bin from the first time you unlocked you phone so no need to get another one from HTC but if for some funny reason it doesn't work you will need to just resubmit for a new one.
--> CUSTOM RECOVERY
After doing all the above steps you will need to install the custom recover. You will need to use TWRP 2.3.3 to insure no problems. Here is the link to download it http://techerrata.com/file/twrp2/vil....3.0-ville.img after you download it go to the DIR where you have the HTC One S All-In-One Toolkit v3.5 extracted. example: C:\Users\yourusername\Downloads\One_S_All-In-One_Kit_v3.5\One_S_All-In-One_Kit_v3.5\Data\Recoveries and in the Recoveries folder rename the downloaded twrp2.3.3.img to TWRPS4.img and replace the one that is in the folder and then proceed to install the recovery,
now youve followed that and now your stuck ether getting errors or phone is now acting all erratic? that's why you're here. go ahead ask any question you want about firmware noobish,dumb,anything as long as its firmware related. (sorry i cant tell you how to get the cute girl at the mall)
this is just a crude start ill add and refine as we get going.
please do don't ask firmware questions in development threads ask here.
If you want to see mkinney88's full guide go here paste bin
Downloads
FIRMWARE ZIP DOWNLOAD
https://drive.google.com/folderview?id=0B-BYnLh2sosKamRwaUJJS05oU3M&usp=sharing or http://db.tt/Wua8mDS2
Credit go's to mkinney88 for the firmware
Bricks
First off if you can get into bootloader then you don't have a hard brick.
If your phone is in the black screen of death there may be hope but we're still trying to figure that one out.
If your phone doesn't respond to any input from you (power, power+volume down) then congratulations you have a hard brick but don't through it in the junk drawer just yet, you can have it jtag repaired (they open phone plug into main board and flash everything)
Here's the link (you do have to pay for this)
http://forum.xda-developers.com/showthread.php?p=37136553
One more just in case
rc420head said:
I'm starting this thread to have a place for noobs and long time users to ask and answer questions. This is going to be as noob friendly as possible but please keep questions firmware related only. So lets get started.
i really dont know how to make it any clearer then @mkinney88 did in his rom OP. all credit goes to him these institutions.
By: Mkinney88 (UnKnown_ROMS)
--> Unlock your device
Step1. download and use this program to unlock your bootloader http://forum.xda-developers.com/show....php?t=1604677
Step2. SuperCID your phone so you can S-OFF and so you can also write the T-MOB010 CID if you are on a different carrier and want to run this ROM. You will need to be CID T-MOB010 if you want to run the firmware.zip Follow this to SuperCID http://forum.xda-developers.com/show...1#post26516911
Step3. After you have sucessfully unlocked your bootloader and SuperCID you can either S-OFF your phone or Not, it is up to you. I would recommend you achieve S-OFF so you can flash radios, kernels, and boot.img's. Follow this to achieve S-OFF http://forum.xda-developers.com/show....php?t=2155135
If everything went well you should be able to reboot into bootloader using the All In One Tool and in the top left your bootloader should say Unlocked, S-OFF, CID-1111111
--> Writing T-MOB010 CID
If you did everything right then your all set. Next you will want to run the fastboot command " fastboot oem writecid T-MOB010 " and reboot into bootloader again. Now in the top left it should say CID-T-MOB010. If you have made it this far you are doing great. Now we are going to run the firmware.zip package to ensure everything works without a problem.
--> Flashing the firmware.zip
Now if you are coming from STOCK OEM LOCKED T-MOBILE PHONE that already has Andorid 4.1.1 Jelly Bean on it then you do not need to do this step. You must be CID T-MOB010 to flash this or S-OFF CID 11111111
1. fastboot oem lock
2. fastboot erase cache
3. fastboot oem rebootRUU
4. fastboot flash zip firmware.zip, and you might get an error
5. fastboot flash zip firmware.zip again and it should pass and install a bunch of files should take about 2 minutes.
6. the phone does NOT reboot on its own so #7
7. fastboot reboot or fastboot reboot-bootloader
--> UNLOCKING BOOTLOADER AGAIN
Now we need to unlock the bootloader again so just do step 1 again but you will already have the Unlock_code.bin from the first time you unlocked you phone so no need to get another one from HTC but if for some funny reason it doesn't work you will need to just resubmit for a new one.
--> CUSTOM RECOVERY
After doing all the above steps you will need to install the custom recover. You will need to use TWRP 2.3.3 to insure no problems. Here is the link to download it http://techerrata.com/file/twrp2/vil....3.0-ville.img after you download it go to the DIR where you have the HTC One S All-In-One Toolkit v3.5 extracted. example: C:\Users\yourusername\Downloads\One_S_All-In-One_Kit_v3.5\One_S_All-In-One_Kit_v3.5\Data\Recoveries and in the Recoveries folder rename the downloaded twrp2.3.3.img to TWRPS4.img and replace the one that is in the folder and then proceed to install the recovery,
now youve followed that and now your stuck ether getting errors or phone is now acting all erratic? that's why you're here. go ahead ask any question you want about firmware noobish,dumb,anything as long as its firmware related. (sorry i cant tell you how to get the cute girl at the mall)
this is just a crude start ill add and refine as we get going.
please do don't ask firmware questions in development threads ask here.
If you want to see mkinney88's full guide go here paste bin
Click to expand...
Click to collapse
Don't flash the firmware on SuperCID which leads to brick, which can be recovered though
vatsaman said:
Don't flash the firmware on SuperCID which leads to brick, which can be recovered though
Click to expand...
Click to collapse
Bricks can't be recovered (unless you jtag) , you had a soft brick.
I had no problem doing this with s-off and Cid 11111111.
But I remember you from other threads and I have a few questions.
1. Is your phone t-mobile branded or htc? 2. When you first did the firmware update what was your hboot version?
-----------------------------------------
Friends don't let friends post without searching first!
I put a note of this in op just now, thanks for the warning, I'm trying to figure out why some can do this Cid 11111111 and some can't.
-----------------------------------------
Friends don't let friends post without searching first!
rc420head said:
Bricks can't be recovered (unless you jtag) , you had a soft brick.
I had no problem doing this with s-off and Cid 11111111.
But I remember you from other threads and I have a few questions.
1. Is your phone t-mobile branded or htc? 2. When you first did the firmware update what was your hboot version?
-----------------------------------------
Friends don't let friends post without searching first!
Click to expand...
Click to collapse
Yeah mine was a softbrick. If you stroll over, u can find many people in my queue. May be it is happening only for people who got S-OFF with the Facepalm way. I was on Hboot 1.14 and so a T Mob branded one.
Also you will see a warning in Facepalm thread that flashing firmware on SuperCID phones likey causes a brick.
vatsaman said:
Yeah mine was a softbrick. If you stroll over, u can find many people in my queue. May be it is happening only for people who got S-OFF with the Facepalm way. I was on Hboot 1.14 and so a T Mob branded one.
Also you will see a warning in Facepalm thread that flashing firmware on SuperCID phones likey causes a brick.
Click to expand...
Click to collapse
Something else is going on. I used facepalm, and Cid 11111111 to flash firmware twice now with no issues and started same as you hboot 1.14
-----------------------------------------
Friends don't let friends post without searching first!
thank you!
I'm on Stock JB 4.1.1 and my CID is BM___001, rooted, unlocked BL.
There is no RUU for this CID and only a JB OTA, The radio version and software version match with those of the phone.
my question is: Without S-OFF and SuperCID, Can I use the OTA.zip to be flashed for getting stock ROM? e.g if I am on CM 10.1 and I want to revert back to stock, can I use the OTA.zip?
khan.orak said:
I'm on Stock JB 4.1.1 and my CID is BM___001, rooted, unlocked BL.
There is no RUU for this CID and only a JB OTA, The radio version and software version match with those of the phone.
my question is: Without S-OFF and SuperCID, Can I use the OTA.zip to be flashed for getting stock ROM? e.g if I am on CM 10.1 and I want to revert back to stock, can I use the OTA.zip?
Click to expand...
Click to collapse
I'm not sure if I understand your question. So let me ask a few questions.
What hboot are you on?
What carrier are you using?
Are you wanting to try cm 10.1 and afraid for losing stock?
What is stock just HTC sense 4+ or is there carrier added stuff?
rc420head said:
I'm not sure if I understand your question. So let me ask a few questions.
Click to expand...
Click to collapse
ok I'll try to make it clearer.
What hboot are you on?
Click to expand...
Click to collapse
I'm on hboot 2.15.0000
What carrier are you using?
Click to expand...
Click to collapse
This phone is from Bell Mobility Canada, but I'm not using this carrier.
Are you wanting to try cm 10.1 and afraid for losing stock?
Click to expand...
Click to collapse
Exactly!! this is what I was asking. There isn't any RUU for stock JB 4.1.1, for the CID BM____001.
What is stock just HTC sense 4+ or is there carrier added stuff?
Click to expand...
Click to collapse
Stock sense is 4+ and is heavily bloated. It has got apps like DropBox, Let's Play Golf, Friend Stream, HTC Media Link HD, Polaris Office etc.
khan.orak said:
ok I'll try to make it clearer.
I'm on hboot 2.15.0000
This phone is from Bell Mobility Canada, but I'm not using this carrier.
Exactly!! this is what I was asking. There isn't any RUU for stock JB 4.1.1, for the CID BM____001.
Stock sense is 4+ and is heavily bloated. It has got apps like DropBox, Let's Play Golf, Friend Stream, HTC Media Link HD, Polaris Office etc.
Click to expand...
Click to collapse
OK since your on hboot 2.15 there's no need to upgrade firmware.
Since there is no RUU for stock the next best thing would to to make a back-up of stock using a custom recovery I would recommend twrp 2.3.3 (if you need help with this just ask that's what this thread is for)
Then I would copy the back up to your pc for safe keeping (you might even want to back it up on a cloud too I'd recommend goggle drive or Dropbox)
rc420head said:
OK since your on hboot 2.15 there's no need to upgrade firmware.
Since there is no RUU for stock the next best thing would to to make a back-up of stock using a custom recovery I would recommend twrp 2.3.3 (if you need help with this just ask that's what this thread is for)
Then I would copy the back up to your pc for safe keeping (you might even want to back it up on a cloud too I'd recommend goggle drive or Dropbox)
Click to expand...
Click to collapse
Thanks for the reply, really much appreciated.
I already have rooted the device and custom recovery TWRP 2.5. Though I am considering to downgrade it to 2.3.30. Now I made a backup of stock ROM. (System + Boot Partition)
So is this the only way I can get to stock?
I read somewhere that the following method could be used too(?)
S-OFF ---> Run an older RUU for Bell Mobility (probably ICS RUU) ---> Then update OTA.
Is this valid?
khan.orak said:
S-OFF ---> Run an older RUU for Bell Mobility (probably ICS RUU) ---> Then update OTA.
Is this valid?
Click to expand...
Click to collapse
Yes, if an older RUU is available for your CID just get S-OFF first then use it. Then you'll be able to update via OTA.
Sent from my HTC VLE_U using xda app-developers app
ardax said:
Yes, if an older RUU is available for your CID just get S-OFF first then use it. Then you'll be able to update via OTA.
Sent from my HTC VLE_U using xda app-developers app
Click to expand...
Click to collapse
Big thanks! :good:
vatsaman said:
Yeah mine was a softbrick. If you stroll over, u can find many people in my queue. May be it is happening only for people who got S-OFF with the Facepalm way. I was on Hboot 1.14 and so a T Mob branded one.
Also you will see a warning in Facepalm thread that flashing firmware on SuperCID phones likey causes a brick.
Click to expand...
Click to collapse
This is very interesting to me because I have a unbranded one s from a small spinoff of T-mo in Iowa. I got s-off with facepalm and SuperCID at the same time, then on hboot 1.13. Now recently I upgraded hboot to 2.15 with a euro RUU, soft bricked but was able to recover with only a firmware flash. (details are a bit fuzzy right now) I didn't relock the bootloader, but did install stock recovery. Ever after this stunt I've had tons of problems with radio disconnects. I first thought my problem was hardware, but I just got it back from a very good repair shop and the same thing. Although better on a different carrier, I suspect only because the better carrier has stronger signal. I'm ready to try a older RUU or euro firmware or just about anything, this phone only has service 10% of the time where it used to be 100% right now I'm running the latest Trickdroid 10.3.2 Changing the fast.dormancy=2 helped a tiny bit but it's something more fundamental than that I'm thinking... Sugg anyone??
Prolly should add I'm using the euro 1.15 radio. Thanks
Edit, looks like maybe my problems may only be build prop related, if I change to.til.radio.svn=19 to 5 I get an instant connection, but only G...
ro.ril.hsdpa.category=28
ro.ril.hsupa.category=7
ro.ril.fast.dormancy.rule=0
ro.ril.radio.svn=5
Sent from my HTC One S using xda app-developers app
ardax said:
Yes, if an older RUU is available for your CID just get S-OFF first then use it. Then you'll be able to update via OTA.
Sent from my HTC VLE_U using xda app-developers app
Click to expand...
Click to collapse
Yes this will also work (I was under the impression no ruu's were available)
khan.orak said:
Big thanks! :good:
Click to expand...
Click to collapse
forgiven90 said:
This is very interesting to me because I have a unbranded one s from a small spinoff of T-mo in Iowa. I got s-off with facepalm and SuperCID at the same time, then on hboot 1.13. Now recently I upgraded hboot to 2.15 with a euro RUU, soft bricked but was able to recover with only a firmware flash. (details are a bit fuzzy right now) I didn't relock the bootloader, but did install stock recovery. Ever after this stunt I've had tons of problems with radio disconnects. I first thought my problem was hardware, but I just got it back from a very good repair shop and the same thing. Although better on a different carrier, I suspect only because the better carrier has stronger signal. I'm ready to try a older RUU or euro firmware or just about anything, this phone only has service 10% of the time where it used to be 100% right now I'm running the latest Trickdroid 10.3.2 Changing the fast.dormancy=2 helped a tiny bit but it's something more fundamental than that I'm thinking... Sugg anyone??
Prolly should add I'm using the euro 1.15 radio. Thanks
Edit, looks like maybe my problems may only be build prop related, if I change to.til.radio.svn=19 to 5 I get an instant connection, but only G...
ro.ril.hsdpa.category=28
ro.ril.hsupa.category=7
ro.ril.fast.dormancy.rule=0
ro.ril.radio.svn=5
Sent from my HTC One S using xda app-developers app
Click to expand...
Click to collapse
Yeah disabling the fast dormancy solved all my problems. :good:
My phone, HTC Sensation XE, is S-ON, on default ROM, and has HBOOT 1.29.000. Needless to say, my phone is not rooted.
The phone is on a boot loop ever since I last took off the battery and placed it back. I sometimes get a message that my Android system is getting upgraded, terminating with an error "System UI has stopped working" before the phone restarts itself again.
I don't know if this is a hardware issue or software.
How do I get my phone to a normal state? I don't mind rooting the phone if I need to for the purpose of installing default/custom ROM. But I don't know if this would be possible because I only have access to boot screen at present.
Please suggest me suitable solutions. Thank you
jiteshgawali said:
My phone, HTC Sensation XE, is S-ON, on default ROM, and has HBOOT 1.29.000. Needless to say, my phone is not rooted.
The phone is on a boot loop ever since I last took off the battery and placed it back. I sometimes get a message that my Android system is getting upgraded, terminating with an error "System UI has stopped working" before the phone restarts itself again.
I don't know if this is a hardware issue or software.
How do I get my phone to a normal state? I don't mind rooting the phone if I need to for the purpose of installing default/custom ROM. But I don't know if this would be possible because I only have access to boot screen at present.
Please suggest me suitable solutions. Thank you
Click to expand...
Click to collapse
if you are completely stock then i think you only option is to use a ruu.exe
http://forum.xda-developers.com/showthread.php?t=1672425
find the one which corresponds with your region and cid
rzr86 said:
if you are completely stock then i think you only option is to use a ruu.exe
http://forum.xda-developers.com/showthread.php?t=1672425
find the one which corresponds with your region and cid
Click to expand...
Click to collapse
Thanks rzr86
I looked into the thread you suggested. For my region and CID, I was not able to get the RUU from the thread. What I could get was this - an OTA zip file that matches my software version exactly (3.33.720.106) from this thread: http://forum.xda-developers.com/showthread.php?t=1764025
How do I proceed further with this zip file, since I don't have an executable RUU file?
I am hoping you can be of help -)
(The zip file contains -- META-INF, patch, system, firmware.zip, fotaBoot, version.txt)
Get s off
Install custom recovery(4ext)
and flash any ics / jelly bean custom Rom
Itsakash said:
Get s off
Install custom recovery(4ext)
and flash any ics / jelly bean custom Rom
Click to expand...
Click to collapse
I was of the same opinion itsakash, but I am not sure if I can SOFF from the bootloader screen because I have only that option available with me. Can you please refer to me a good guide on this forum where I can SOFF from bootloader?
jiteshgawali said:
I was of the same opinion itsakash, but I am not sure if I can SOFF from the bootloader screen because I have only that option available with me. Can you please refer to me a good guide on this forum where I can SOFF from bootloader?
Click to expand...
Click to collapse
Yes u can s off from bootloader
Use KGS utility or ganeshp one click root. ,s off method Check general section in sensation forum
Connect mobile to pc on bootloader screen( mobile should say fastboot USB )
And follow instruction carefully
:thumbup:
Itsakash said:
Yes u can s off from bootloader
Use KGS utility or ganeshp one click root. ,s off method Check general section in sensation forum
Connect mobile to pc on bootloader screen( mobile should say fastboot USB )
And follow instruction carefully
:thumbup:
Click to expand...
Click to collapse
When I try and do SOFF using KGS utility, it restarts my phone because my phone is not HTC dev unlocked. (My phone's motherboard was replaced some time ago, and so I cannot unlock my phone.)
ganeshp's one click root requires SOFF. I can't SOFF using his technique because temp_root.bat doesn't work in bootloader screen.
I am in trouble, and don't look like getting out of it
jiteshgawali said:
When I try and do SOFF using KGS utility, it restarts my phone because my phone is not HTC dev unlocked. (My phone's motherboard was replaced some time ago, and so I cannot unlock my phone.)
ganeshp's one click root requires SOFF. I can't SOFF using his technique because temp_root.bat doesn't work in bootloader screen.
I am in trouble, and don't look like getting out of it
Click to expand...
Click to collapse
@ganeshp's one click root doesn't require htc dev unlock (meaning no prequisite permanent root; the guide has steps for temproot).
You just need one boot.
Do this: get the boot.img of your current (stock rom) and type fastboot boot boot.img.
jiteshgawali said:
My phone, HTC Sensation XE, is S-ON, on default ROM, and has HBOOT 1.29.000. Needless to say, my phone is not rooted.
The phone is on a boot loop ever since I last took off the battery and placed it back. I sometimes get a message that my Android system is getting upgraded, terminating with an error "System UI has stopped working" before the phone restarts itself again.
I don't know if this is a hardware issue or software.
How do I get my phone to a normal state? I don't mind rooting the phone if I need to for the purpose of installing default/custom ROM. But I don't know if this would be possible because I only have access to boot screen at present.
Please suggest me suitable solutions. Thank you
Click to expand...
Click to collapse
I know its a long shot, but you should try doing a factory-reset from the bootloader, just in case it works.
Otherwise run an RUU from the bootloader.
firstly Itsakash he can't S-OFF because the device must be booted to the OS
secondly Far_SighT the command is fastboot flash boot boot.img
thirdly as raz0rf1sh suggested factory reset is a good idea and
fourthly jiteshgawali can you post your bootloader details?
It really is great to see your input guys.
@Far_SighT: I have tried doing the temp_root method, but it doesn't work for me. I could successfully run temp_root.bat just once (luckily, even in boot loop), but next when I tried doing the Juopunutbear SOFF it missed detecting my phone (again, because of the bootloop)
I don''t know where I can get a boot.img file from; for what it's worth, I could only get an OTA zip file for my region/CID from this thread: http://forum.xda-developers.com/showthread.php?t=1764025
@raz0rf1sh: I have done factory reset several times from bootloader, doesn't help friend. I don't have an RUU for my region/CID, all I have is an OTA zip file for my phone from the link I have specified right above this. Can't seem to get an RUU for firmware base 3.33, and CID HTC__038.
@rzr86: Posting all the details I am aware of currently:
PYRAMID PVT SHIP S-ON RL
HBOOT - 1.29.0000
eMMC-boot
Mar 2 2012, 18:14:34
CID - HTC__038
Software version - 3.33.720.106
rzr86 said:
firstly Itsakash he can't S-OFF because the device must be booted to the OS
secondly Far_SighT the command is fastboot flash boot boot.img
thirdly as raz0rf1sh suggested factory reset is a good idea and
fourthly jiteshgawali can you post your bootloader details?
Click to expand...
Click to collapse
Nope
Not necessary to boot into os for s off
Itsakash said:
Nope
Not necessary to boot into os for s off
Click to expand...
Click to collapse
It would help if you can tell me how to do this or direct me to any specific guide
jiteshgawali said:
I have tried doing the temp_root method, but it doesn't work for me. I could successfully run temp_root.bat just once (luckily, even in boot loop), but next when I tried doing the Juopunutbear SOFF it missed detecting my phone (again, because of the bootloop)
Click to expand...
Click to collapse
Did u connected mobile to pc from bootloader??
If yes then I'm helpless may b rzr was right
But in s off section I read somewhere that it doesn't require boot into android
Anyway do PM to Ganeshp he is good guy. I'm damn sure he will help u
jiteshgawali said:
I don''t know where I can get a boot.img file from; for what it's worth, I could only get an OTA zip file for my region/CID from this thread: http://forum.xda-developers.com/showthread.php?t=1764025
Click to expand...
Click to collapse
For stock rom go http://forum.xda-developers.com/showthread.php?t=1923629.
Get the rom and extract boot.img.
Then use the earlier command I posted.
Yes I haven't seen Indian version ruu until now ..so ruu is out of question AFAIK
Now the factory reset over boot loader should help if you have software problems but as per your replies it didn't work it seems
Tried HTC Dev unlock ? Even if the motherboard is replaced its worth a try
If htcdev unlock failed
Then try to go to recovery first ..from boot loader and if you went to recovery properly let me know
The other solution I propose is try to do change the cid ..even on locked bootloader sometimes it works
Try these commands one by one
fastboot oem writecid HTC__001
Then
fastboot reboot-bootloader
Then check cid using this command
fastboot getvar cid
If cid changed that's a good sign
Sent from my Nexus 7 using XDA Premium 4 mobile app
rzr86 said:
secondly Far_SighT the command is fastboot flash boot boot.img
Click to expand...
Click to collapse
I said fastboot boot boot.im instead of fastboot flash boot booti.img as the previous one boots the rom with with the new image but doesn't attempt to write that to the boot partition. Hence it might get him a much needed boot to s-off.
jiteshgawali said:
It really is great to see your input guys.
@Far_SighT: I have tried doing the temp_root method, but it doesn't work for me. I could successfully run temp_root.bat just once (luckily, even in boot loop), but next when I tried doing the Juopunutbear SOFF it missed detecting my phone (again, because of the bootloop)
I don''t know where I can get a boot.img file from; for what it's worth, I could only get an OTA zip file for my region/CID from this thread: http://forum.xda-developers.com/showthread.php?t=1764025
@raz0rf1sh: I have done factory reset several times from bootloader, doesn't help friend. I don't have an RUU for my region/CID, all I have is an OTA zip file for my phone from the link I have specified right above this. Can't seem to get an RUU for firmware base 3.33, and CID HTC__038.
@rzr86: Posting all the details I am aware of currently:
PYRAMID PVT SHIP S-ON RL
HBOOT - 1.29.0000
eMMC-boot
Mar 2 2012, 18:14:34
CID - HTC__038
Software version - 3.33.720.106
Click to expand...
Click to collapse
as you stated your current is 3.33.720.106 so the OTA update is unnecessary
do as ganeshp suggested
Itsakash said:
Did u connected mobile to pc from bootloader??
If yes then I'm helpless may b rzr was right
But in s off section I read somewhere that it doesn't require boot into android
Anyway do PM to Ganeshp he is good guy. I'm damn sure he will help u
Click to expand...
Click to collapse
both S-OFF guides say that stock rom is required in order to follow the S-OFF procedure
ganeshp said:
Yes I haven't seen Indian version ruu until now ..so ruu is out of question AFAIK
Now the factory reset over boot loader should help if you have software problems but as per your replies it didn't work it seems
Tried HTC Dev unlock ? Even if the motherboard is replaced its worth a try
If htcdev unlock failed
Then try to go to recovery first ..from boot loader and if you went to recovery properly let me know
The other solution I propose is try to do change the cid ..even on locked bootloader sometimes it works
Try these commands one by one
fastboot oem writecid HTC__001
Then
fastboot reboot-bootloader
Then check cid using this command
fastboot getvar cid
If cid changed that's a good sign
Sent from my Nexus 7 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
Thanks for responding Ganesh. HTC Dev Unlock never worked for me post change of motherboard, but thanks for the suggestion.
I am able to browse the recovery option from bootloader properly.
And it gives me a little satisfaction to let you know that I was able to change the CID to HTC__001 following your steps. Can you suggest what I should be doing next?
jiteshgawali said:
Thanks for responding Ganesh. HTC Dev Unlock never worked for me post change of motherboard, but thanks for the suggestion.
I am able to browse the recovery option from bootloader properly.
And it gives me a little satisfaction to let you know that I was able to change the CID to HTC__001 following your steps. Can you suggest what I should be doing next?
Click to expand...
Click to collapse
Great now just download the HTC wwe ruu and install it... I'll link it up in a second.. Watch this space
Here is the link
http://htc.vi8.info/Sensation-XE/RU...0U-11.24A.3504.31-M-release-281004-signed.exe
Sent from my HTC Sensation 4G using XDA Premium 4 mobile app