[Q] Unknown device when in HBOOT/FASTBOOT - HTC Sensation

I want to apologize because i think you get this question a lot, but i experience problems trying to root my HTC Sensation. Also i was not able to include images because of "To prevent spam on the XDA forums, ALL new users prevented from posting outside links in their messages. After approximately 10 posts, you will be able to post outside links. Thank you for understanding!"
I turned **USB Debugging ON** and connected phone to PC. Not sure if **Fast boot** should be turned **ON** in **Settings > Power** section but it is. (i.stack.imgur.com/Xqxdh.jpg)
My device was recognized successfully (i.stack.imgur.com/6YPWU.png)
Also it was shown in adb list
PHP:
C:\sdk\platform-tools>adb.exe devices
* daemon not running. starting it now on port 5037 *
* daemon started successfully *
List of devices attached
HT15LVXXXXXX device
Now i took out my battery, inserted that back, pushed and hold Power button and Volume Down and voila, i am in HBOOT.
I pressed Power button once, choosing FASTBOOT (i.stack.imgur.com/DZ7gv.jpg)
My phone connected to Windows, but this time device was not recognized. (i.stack.imgur.com/lXOgd.png)
I tried to add drivers for that device manually, but it failed (i.stack.imgur.com/vNxTL.png)
I even tried to add %MyHTC%=HTCAND32.Dev, USB\UNKNOWN to androidusb.inf and then add driver manually, but device was not working anyway and fastboot devices command returned empty list.
I tried same operations on my Mac using fastboot-mac for that and i got same result as on Windows - device is not recognized in fastboot mode.
I tried drivers from latest HTC Sync, tried 3.0.0.007, tried to use [TOOL] HTC Sensation 4G All-In-One Toolkit V3.1 [1-23-2013] [Noob-Proof]
I was not using HTC's original data cable, and i red somewhere on xda that this might be an issue. I bought original HTC Micro USB Data Cable DC-M410 and Windows recognized my phone in fastboot mode with new cable, but device was not unable to start. I uninstalled device from windows.
When i plugged my device back into PC, i got same behaviour once again "Unknown device"
Any ideas? One thing i did not tried is same operations on Linux

Can i just check, do you have htc drivers installed.
If yes, try the process again, but this time without pressing the power button the second time ( battery out, then in, then volume down+power button). Or reboot to the bootloader using the fast boot order (adb reboot bootloader).
Sent from my HTC Sensation XE with Beats Audio using xda app-developers app
---------- Post added at 05:01 AM ---------- Previous post was at 04:21 AM ----------
If the first suggestion didn't work, try this tool. And please follow the instructions set by developer carefully. http://forum.xda-developers.com/showthread.php?t=1668276
Sent from my HTC Sensation XE with Beats Audio using xda app-developers app

in this image http://i.stack.imgur.com/DZ7gv.jpg
it shows fastboot but it should say fastboot usb
so check your htc drivers again as the above user said
and if you are using 3.0 usb ports try to use 2.0 usb ports

Alsager said:
Can i just check, do you have htc drivers installed.
If yes, try the process again, but this time without pressing the power button the second time ( battery out, then in, then volume down+power button). Or reboot to the bootloader using the fast boot order (adb reboot bootloader).
Sent from my HTC Sensation XE with Beats Audio using xda app-developers app
Click to expand...
Click to collapse
Tried both, same result.
I found one thing. When you have fresh installation of windows 7, with java, sdk and htc drivers installed, first connect from fastboot devices is recognized with "Device could not start (Code 10)" . Second and next connects as Unknown device.
I will try ubuntu right now
rzr86 said:
in this image /i.stack.imgur.com/DZ7gv.jpg
it shows fastboot but it should say fastboot usb
so check your htc drivers again as the above user said
and if you are using 3.0 usb ports try to use 2.0 usb ports
Click to expand...
Click to collapse
Tried USB 2.0 and 3.0 everything the same. In fastboot when USB is connected it shows FASTBOOT, but if i press Volume Down button title will change to FASTBOOT USB

Same in Ubuntu 12.10 32-bit.
dmesg info
[ 1415.583469] usb 1-1.2: >new high-speed USB device number 10 using ehci_hcd
[ 1415.676998] usb 1-1.2: >New USB device found, idVendor=0bb4, idProduct=0c86
[ 1415.677003] usb 1-1.2: >New USB device strings: Mfr=2, Product=3, SerialNumber=4
[ 1415.677006] usb 1-1.2: >Product: Android Phone
[ 1415.677008] usb 1-1.2: >Manufacturer: HTC
[ 1415.677010] usb 1-1.2: >SerialNumber: HT15LVXXXXXX
[ 1415.678168] scsi12 : usb-storage 1-1.2:1.0
[ 1416.675042] scsi 12:0:0:0: >Direct-Access HTC Android Phone 0000 PQ: 0 ANSI: 2
[ 1416.676134] sd 12:0:0:0: >Attached scsi generic sg4 type 0
[ 1416.678544] sd 12:0:0:0: >[sdd] Attached SCSI removable disk
[ 1477.022196] usb 1-1.2: >USB disconnect, device number 10
// here was "sudo ./adb reboot bootloader" was executed
[ 1484.636249] usb 1-1.2: >new high-speed USB device number 11 using ehci_hcd
[ 1484.720168] usb 1-1.2: >device descriptor read/64, error -71
[ 1484.907981] usb 1-1.2: >device descriptor read/64, error -71
[ 1485.083813] usb 1-1.2: >new high-speed USB device number 12 using ehci_hcd
[ 1485.167733] usb 1-1.2: >device descriptor read/64, error -71
[ 1485.355544] usb 1-1.2: >device descriptor read/64, error -71
[ 1485.531375] usb 1-1.2: >new high-speed USB device number 13 using ehci_hcd
[ 1485.946863] usb 1-1.2: >device not accepting address 13, error -71
[ 1486.018893] usb 1-1.2: >new high-speed USB device number 14 using ehci_hcd
[ 1486.430405] usb 1-1.2: >device not accepting address 14, error -71
[ 1486.430507] hub 1-1:1.0: >unable to enumerate USB device on port 2
Click to expand...
Click to collapse
I need root, and then i want to install custom firmware. As i understood i need fastboot for that anyway.

use these drivers on windows 7
http://d-h.st/v0p
then try again
see how it goes

rzr86 said:
use these drivers on windows 7
d-h.st/v0p
then try again
see how it goes
Click to expand...
Click to collapse
I am using 32bit Win7. Tried to scan folder for drivers, and tried to add them manually. I will try to install 64bit Win7 to test, but i think i need something else.

I almost gave up! I think something wrong with my device. Tried same operations on my girlfriends old laptop, with Windows XP installed and HTC 3.0.0.007 drivers. Used her data cable from HTC Desire, and same result.
Device is connected and found
adb reboot bootloader
UNKNOWN DEVICE with USB\UNKNOWN hardware id

messaged said:
I almost gave up! I think something wrong with my device. Tried same operations on my girlfriends old laptop, with Windows XP installed and HTC 3.0.0.007 drivers. Used her data cable from HTC Desire, and same result.
Device is connected and found
adb reboot bootloader
UNKNOWN DEVICE with USB\UNKNOWN hardware id
Click to expand...
Click to collapse
See adb reboot bootloader
Command worked so you have working drivers
Also from your previous posts I can see that you can go to fastboot usb that also clarifies that drivers are working.. What else is holding you back now?
You can verify whether device is connected properly by these commands
adb devices (when booted normally and usb debugging enabled)
fastboot devices (from bootloader.. FASTBOOT USB)
Sent from my Nexus 7 using xda premium

ganeshp said:
See adb reboot bootloader
Command worked so you have working drivers
Also from your previous posts I can see that you can go to fastboot usb that also clarifies that drivers are working.. What else is holding you back now?
You can verify whether device is connected properly by these commands
adb devices (when booted normally and usb debugging enabled)
fastboot devices (from bootloader.. FASTBOOT USB)
Sent from my Nexus 7 using xda premium
Click to expand...
Click to collapse
fastboot devices shows nothing when i'm in fastboot, because phone in fastboot mode is not recognised.

messaged said:
fastboot devices shows nothing when i'm in fastboot, because phone in fastboot mode is not recognised.
Click to expand...
Click to collapse
But few posts above you said.. Pressing volume down button would take your device to FASTBOOT USB.. So once you went to that mode.. Tried fastboot devices?
Edit: just checked the dmesg output of ubuntu
Looks like the usb slot on your device is not working properly.. Those errors are generic usb driver connection problems
Sent from my Nexus 7 using xda premium

ganeshp said:
But few posts above you said.. Pressing volume down button would take your device to FASTBOOT USB.. So once you went to that mode.. Tried fastboot devices?
Sent from my Nexus 7 using xda premium
Click to expand...
Click to collapse
When i am in HBOOT and i press Power button to enter fastboot, when i am in fastboot he shows simply FASTBOOT (and windows starts to show notifications that i have Unknown Device), if i click Volume Down button once, title will change to FASTBOOT USB but everything stays as it was before, only title changes.

messaged said:
When i am in HBOOT and i press Power button to enter fastboot, when i am in fastboot he shows simply FASTBOOT (and windows starts to show notifications that i have Unknown Device), if i click Volume Down button once, title will change to FASTBOOT USB but everything stays as it was before, only title changes.
Click to expand...
Click to collapse
Sorry disregard my previous post (I linked it with another error) ... It's the configuration issue on Linux
Try these solutions
http://ubuntuforums.org/archive/index.php/t-797789.html
Sent from my Nexus 7 using xda premium

I'm also facing these issues. I am trying rumrunner to S-Off my sensation but always end up unknown device. Anyone else fixed these?

This Was my Fix:
Put this in a *.reg file (with your texteditor and rename the file to e.g. import.reg
Windows Registry Editor Version 5.00
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\usbflags\0BB40FF00100]
"SkipBOSDescriptorQuery"=hex:01,00,00,00
Then import that import.reg via regeditor (as admin) into your registry. Then reboot your computer.
Click to expand...
Click to collapse
SOURCE:
social.technet.microsoft.com (cant post Source as newbee, i dont take credit!!!)
Credit: Fanta5

PC-Ente said:
This Was my Fix:
SOURCE:
social.technet.microsoft.com (cant post Source as newbee, i dont take credit!!!)
Credit: Fanta5
Click to expand...
Click to collapse
Mega-nice! Thank you very much. Fixed my problem as well!

i know that a strange question on 2019, but i want unlock bootloader my sensation,reboot in fastboot mode but pc don't recognize my device, says "unknow device. i tried dirrent driver but nothing,same stuff.
Anybody has same problem?
my pc windows 10 x64 october update,sdk android,java adn htc sync installed

have you fixed the problem?
fabrizio b92 said:
i know that a strange question on 2019, but i want unlock bootloader my sensation,reboot in fastboot mode but pc don't recognize my device, says "unknow device. i tried dirrent driver but nothing,same stuff.
Anybody has same problem?
my pc windows 10 x64 october update,sdk android,java adn htc sync installed
Click to expand...
Click to collapse
hey i'm stuck on the same issue my phone is bricked and it's in a bootloop but when i try to access my phone in fastboot mode my laptop don't recognize the device everything is in sync drivers and all as i unlocked bootloader using same laptop but in the rooting process bricked my phone

Zaindaud said:
hey i'm stuck on the same issue my phone is bricked and it's in a bootloop but when i try to access my phone in fastboot mode my laptop don't recognize the device everything is in sync drivers and all as i unlocked bootloader using same laptop but in the rooting process bricked my phone
Click to expand...
Click to collapse
nope

This was my solution.
I have the same problem as you but I'm on windows 10 with my htc one v.
Device would show up as unknown device.
Downloaded HTC drivers from here.
https://forum.xda-developers.com/showthread.php?t=2535581
I'm on Windows 10 64 bit, so I downloaded the Windows 7 64 bit drivers.
Computer recognized it as an android device and showed up as My HTC, but it still said something was wrong with the device.
Then I applied a registry file from here.
https://forum.xda-developers.com/htc-one-s/general/guide-fix-fastboot-windows-8-1-t2858337/
Once I applied this, it solved the issue.
Hope this helps. I made an account just to share this.

Related

[Q] Fastboot AC windows Vista drivers?

I've got a rooted but not s=off HTC One XL which I'm trying to do s=off and get back on the latest version of CM. The problem I have is that I can't get fastboot to work anymore. From a command prompt I can do adb devices and get a response back that shows my phone. I issue the adb reboot bootloader and my phone reboots into the bootloader. The problem is it says fastboot ac and fastboot devices shows nothing. There are several odd things which partially leads me to suspect that my phone has something wrong with it. The only device that will show my phone through adb is my wife's ancient laptop, and I get a message about the USB port slowing things down. My work laptop, personal laptop, and PC all refuse to see the phone despite downloading HTC Sync, installing it for the drivers and removing Sync. Only the old laptop gets as far as the adb devices to work.
When I boot into bootloader, Windows Vista gives a message about unknown device and the device manager updates from showing the phone under Android and MyHTC to going under Universal Serial Bus controllers and showing as an unknown device. I try to update the drivers and point at HTC driver and windows lies to me and says that the best driver is already installed.
I'm at a total loss and can't find anything else to try. I have also used two different cables with the same results, one is a generic USB cable and the other is an HTC cable. I can mount the phone as a USB drive and copy/paste files. It is only in the bootloader that the phone becomes unknown.
Try using a linux bootable usb stick or a windows vm. It's more likely that something is interfering with the driver.
Sent from my HTC One X using xda app-developers app

Fastboot usb device malfunctioned

Good morning
I tried updating the rom on my htc sensation and to do so i usualy have to flash the boot.img aswell to get rid of the infinite startup screen
but my device doesnt work anymore when im in the bootloader in fastboot mode on windows i get a message usb device malfunctioned
i know the usb works as when im booted up in my (previous rom) i can still send data from my pc to my phone over the usb cable
any ideas?
regards
frayful said:
Good morning
I tried updating the rom on my htc sensation and to do so i usualy have to flash the boot.img aswell to get rid of the infinite startup screen
but my device doesnt work anymore when im in the bootloader in fastboot mode on windows i get a message usb device malfunctioned
i know the usb works as when im booted up in my (previous rom) i can still send data from my pc to my phone over the usb cable
any ideas?
regards
Click to expand...
Click to collapse
Might be a driver issue. Can you try a different USB port?
Sent from my HTC Desire S using Tapatalk
Heya i tried different usb ports tried different cables and tried it on 2 other laptops aswell all gave the error usb device not recognized, device malfunctioned after like 10 seconds after being connected
regards
Which Windows do you have?
tested on 3 windows 8.1 pc's
frayful said:
tested on 3 windows 8.1 pc's
Click to expand...
Click to collapse
maybe you are facing now connectivity issues with w8
write in the search box "how to set up adb/fastboot in windows 8"
check some threads and see if you have any success

[Q] i can't get FASTBOOT

i can't connect with my htc sensation xe when it is in fastboot
i have windows 8.1 x64, usb 2.0 port
i searched a lot, but can't find a solution
in device manager i get:
unknown usb device (device failed enumeration)
on phone not shows fastboot but it should say fastboot usb
help please
sorry for bad english
motiwyl1234 said:
i can't connect with my htc sensation xe when it is in fastboot
i have windows 8.1 x64, usb 2.0 port
i searched a lot, but can't find a solution
in device manager i get:
unknown usb device (device failed enumeration)
on phone not shows fastboot but it should say fastboot usb
help please
sorry for bad english
Click to expand...
Click to collapse
since you have w8 you will face connectivity issues
search on how to set up adb/fastboot on w8 here in xda
also check in youtube
Did you enable usb debugging from the phone settings? And is your fastboot folder complete with all the utilities?
The problem for me was unknown device under Win8.1
This link helped my solve the problem of unknown device under Win8.1
http://forum.xda-developers.com/showpost.php?p=52171185&postcount=17
hammadyi said:
Did you enable usb debugging from the phone settings? And is your fastboot folder complete with all the utilities?
Click to expand...
Click to collapse
USB debugging shouldn't affect fastboot status. Only ADB.
Happy to help.
USB Debbuging should be enabled, I had the same issue with Win8.1 and use USB2.0 ports only, not USB3.0 and better not even a USB2.0 external Hub device.

[Q] [Help] fix soft brick sensation s-off

So I was given another HTC sensation recently but this time it's bricked and I don't know how to fix it.
I have a working HTC sensation phone to test that the driver work on win 8.1
The problem
When turning on the phone it goes to a black screen with HTC logo in the middle and 4 small triangles with exclamation point in each corner, from here I have to take out the battery to turn off the phone.
Holding Power+volume down brings up this screen as well so I can't get into bootloader/hboot using pwr+volume down, same thing with plugging in phone to usb
What I've been told
phone is s-off (I assume this means it has a some sort of custom recovery)
bricked when pulling out cable during RUU while trying to return to stock
What I've done/know
windows 8.1
plugged to USB 2.0 port
USB device not recognised when plugging in phone, in device manager in Android HTC device properties
This device cannot start. (Code 10)
A request for the USB BOS descriptor failed.
Click to expand...
Click to collapse
disabled driver signing security
install Android Universal Naked Driver in Win8 test mode
install Minimal ADB and fastboot utility
adb devices doesn't list any device
other adb command give "error: device not found"
fastboot command produces "waiting for device"
same with fastboot getvar cid
Thank you for any assistance you can give
stillsober said:
So I was given another HTC sensation recently but this time it's bricked and I don't know how to fix it.
I have a working HTC sensation phone to test that the driver work on win 8.1
The problem
When turning on the phone it goes to a black screen with HTC logo in the middle and 4 small triangles with exclamation point in each corner, from here I have to take out the battery to turn off the phone.
Holding Power+volume down brings up this screen as well so I can't get into bootloader/hboot using pwr+volume down, same thing with plugging in phone to usb
What I've been told
phone is s-off (I assume this means it has a some sort of custom recovery)
bricked when pulling out cable during RUU while trying to return to stock
What I've done/know
windows 8.1
plugged to USB 2.0 port
USB device not recognised when plugging in phone, in device manager in Android HTC device properties
disabled driver signing security
install Android Universal Naked Driver in Win8 test mode
install Minimal ADB and fastboot utility
adb devices doesn't list any device
other adb command give "error: device not found"
fastboot command produces "waiting for device"
same with fastboot getvar cid
Thank you for any assistance you can give
Click to expand...
Click to collapse
you have to make the device being recognized from win 8.1
there a lot of guides here in xda on how to set up adb/fastboot on windows 8
then use again the ruu
I have 2 HTC sensations, one working one bricked.
the working one is recognised on the pc, fastboot etc working
the bricked one isn't
USB device not recognised when plugging in phone, in device manager in Android HTC device properties
Quote:
This device cannot start. (Code 10)
A request for the USB BOS descriptor failed.
Click to expand...
Click to collapse

Bricked Phone USB not recognized by PC

Need help. I was using Miracle Box to flash stock ROM, I don't know how but the phone (Micromax E453) is bricked now. I tried to start phone in Meta Mode (swiched off phone connected to PC by holding volume up button), it worked once, then following some tutorials I uninstalled (and checked, Delete the driver software for this device) MTK USB COM driver under port. Since then phone is not turning on and PC is not recognizing the device. Tired changing the USB cable and even tried it on another laptop, but no go. Kindly share what else I can try. PC has Windows 10 64 bit and MTK preloader vcom driver always has yellow exclamation mark (always installs with error code 10). I have disabled driver signature verificiation.
vnandwana said:
Need help. I was using Miracle Box to flash stock ROM, I don't know how but the phone (Micromax E453) is bricked now. I tried to start phone in Meta Mode (swiched off phone connected to PC by holding volume up button), it worked once, then following some tutorials I uninstalled (and checked, Delete the driver software for this device) MTK USB COM driver under port. Since then phone is not turning on and PC is not recognizing the device. Tired changing the USB cable and even tried it on another laptop, but no go. Kindly share what else I can try. PC has Windows 10 64 bit and MTK preloader vcom driver always has yellow exclamation mark (always installs with error code 10). I have disabled driver signature verificiation.
Click to expand...
Click to collapse
Did you have USB debugging enabled in the device's system settings before it got bricked? If not, you might not get it to connect via USB and be recognized.
Sent from my SM-S767VL using Tapatalk
Droidriven said:
Did you have USB debugging enabled in the device's system settings before it got bricked? If not, you might not get it to connect via USB and be recognized.
Sent from my SM-S767VL using Tapatalk
Click to expand...
Click to collapse
Thank you for your response. Yes, USB debugging was enabled before it got bricked. I was able to successfully see my device when I ran adb -devices command. I was also able to run fastboot commands. Now its completely dead.

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