Hi,
I recently dropped my i9023 and smashed the glass.
Bought a new screen with digitizer from global direct parts (www globaldirectparts com/Samsung-GT-I9023-LCD-and-Digitizer-Assembly-p/smsng6102150.htm)
Having put the new screen in it boots up fine and displays perfectly but the touch screen is not working at all and I can't do anything. If I put my smashed screen back in touch input works fine.
I've flashed back to stock I9023XXKB3 and I9023XXKB1 firmware, but nothing seems to help.
The ribbon to the screen doesn't appear to be damaged and because global direct parts had a minimum purchase of 2 I have 2 new ones and they are both unresponsive.
Anyone have any ideas?
My first idea would be to have the manufacturer fix it.
Sorry you are having trouble getting the touch screen to respond. I too have cracked my screen and would be very interested in your strip down and replacement steps as I am going to be doing the same. If you get time, could you write down your steps. There is a pretty good teardown at
http://www.ifixit.com/Teardown/Nexus-S-Teardown/4365/1
but I am not confident of the last bit of using a heat gun to separate the screen from the frame. Did yours come off easy ?
Yes I could have sent it to an authorized repairer but I would of been without the phone for a a while and it would cost twice as much. Plus I like pulling things apart.
markread544 - I pretty much followed the ifixit guide. however when pulling out the motherboard make sure the front and rear cameras and speaker are loose as well otherwise it wont come out.
I didn't use a heat gun, I just applied pressure until it started to lift, it would of definitely been easier if it had been warmed up but I didn't want to use a heat gun either. You would want to use an adjustable heat one on low if you did, I think a hair dryer would work as well.
I pulled mine a bit further apart then they did, the grey part in the attached pic comes off as well which makes it easier to get the screen out of the front bezel which it is also glued to.
Phone is back together at the moment with the cracked screen but I'll take some photos if I pull it apart again.
same problem here.
i bought an lcd on ebay for i9023 (slcd)
display OK , but no tactil response.
i had MP the OP but still no answer.
if you have any suggestion
thanks
how much for the screen? seems that 9023 is cheaper than 9020
80 euros for the less expensive , about 120-150 for the others
I ended up returning the screens from global direct parts and after about a month they gave me a refund.
After being quoted AU $250to get the screen replaced by an authorized repairer I decided to try again and bought a replacement screen on eBay from a seller called stream_beautiful for $86.
Got it today, installed and it works perfectly. No idea why the original screens from global direct didn't work.
I'm sorry to bump such an old thread, but I was wondering if there was any more information on this issue... I ordered an i9023 screen to repair a friend's phone about 2 months ago and had the same issue as the OP with it; touch input didn't work. I then contacted the seller (forceviewer on aliexpress) and he told me he'd replace it. After sending it back I then had to contact him again and send him pictures of the back of the old screen (with which touch input still works) because according to him there are 2 versions. Now I received the second screen a week ago and lo and behold, it exhibited the same problems. I noticed a number on the back of the screen is different, and the atmel IC (which I assume handles the digitizer input) has a different number on it too, however the seller has now adopted the position that it is definitely the correct display (quote: "If the pictures is right
The item will be right
I just send you the one same with your picturs
There are only two version.
Thanks")
Can anyone shed some light on what causes this? I know the guy's company tests their displays before sending them out, so that's probably not the problem, and receiving 2 faulty units in a row would be a bit weird, so I guess there's actually multiple versions (with a different digitizer controller IC?) which aren't compatible with each other... How do I make sure I'm getting the right one for my friend's phone? And, optionally, how would I go about convincing the seller to take this one back too and send me one that really works?
I'm having exactly the same issue...two replacement screens and touch input non responsive, re-install original and hey presto no problem...what I have noticed is that the part number on what I assume is the digitizer is different...
original -> KJ00423-101228-P00-7F-1
replacement -> KJ00423-101228-P00-5F-1
Yeah, my replacement says 6F-1 at the end, I can't check the original right now because my friend has his phone, but I'm willing to bet it doesn't say the same. Maybe I can make my case with this with the vendor, I'd really hate to have to buy another one of these displays for nothing
Guys,
It's the third SLCD screen that one of my fried is replacing to my I9023 Nexus S, and none of them is working. Yesterday he told me that when he bough the third one, the seller told him to "reprogram" the phone, because the drivers for new SLCD will be installed only then.
To be honest I didn't quite understood him, so, I though that the seller means to flash with a ROM. I did that, I installed CyanogenMod 9, everything went fine, but the touch still not working .
Does anyone knows how the phone could be completely wiped. Meaning everything what is in it to be reinstalled from the beginning....
I don't know what else to do, besides to buy a new phone
Hi All,
Just want to ask if anyone came to the solution yet ...?
Cheers,
no touch
Hello
i have the same problem:
1. The display works
2. But no touch reaction
i had bought a new screen for my I 9023 .
thanks for solutions
Yep, I have the same problem.
Original: KJ00423-101216-P00-1F-1
Replacement: (Not responding to touch): KJ00423-110207-P00-1F1
eBay Seller: mike410512
Bump - anyone sort this issue out?
I know this is an old thread, but since I have a shattered SLCD screen and i'm willing to replace it, i'd like to know what to do in case there's no touch response...
To get touch input again
Hi all,
I have smashed my phone screen twice on my S3 i9300. The first time I had the issue with the touch screen not detecting input but displaying correctly, I had taken it to an authorised repair centre and initially they did not know what was wrong.
There is only one way to "fix" this situation. You must remove the custom recovery and then reflash your phone with the stock samsung rom. Flashing the stock rom with stock recovery should pose no problem as it will be "official" and thus not blocked by stock recovery.
After reflashing, you must do a factory wipe + data reset. This is where you change your screen, making sure not to boot the phone for "the first time". If it does not work, repeat the reflash + factory wipe and try again.
The samsung rom will register the new hardware profile, and touch input will work. Why it works this way is beyond me, but taking these steps when changing the screen on a custom rom will ensure that the touch input works. Perhaps custom roms "borrow" drivers left over from stock rom? I don't know.
You can back up your current rom and restore after messing around with the samsung stock rom and you have gotten your touch screen working properly.
I have tried a whole heap of different "solutions" with this problem and this is the only one that works, and if you are taking it to a repair centre, make them aware that you have a custom rom installed.
Change screen
sinphild said:
Hi all,
I have smashed my phone screen twice on my S3 i9300. The first time I had the issue with the touch screen not detecting input but displaying correctly, I had taken it to an authorised repair centre and initially they did not know what was wrong.
There is only one way to "fix" this situation. You must remove the custom recovery and then reflash your phone with the stock samsung rom. Flashing the stock rom with stock recovery should pose no problem as it will be "official" and thus not blocked by stock recovery.
After reflashing, you must do a factory wipe + data reset. This is where you change your screen, making sure not to boot the phone for "the first time". If it does not work, repeat the reflash + factory wipe and try again.
The samsung rom will register the new hardware profile, and touch input will work. Why it works this way is beyond me, but taking these steps when changing the screen on a custom rom will ensure that the touch input works. Perhaps custom roms "borrow" drivers left over from stock rom? I don't know.
You can back up your current rom and restore after messing around with the samsung stock rom and you have gotten your touch screen working properly.
I have tried a whole heap of different "solutions" with this problem and this is the only one that works, and if you are taking it to a repair centre, make them aware that you have a custom rom installed.
Click to expand...
Click to collapse
Did anybody else use this way?
spanusorin2005 said:
Did anybody else use this way?
Click to expand...
Click to collapse
UP ..
i'm going to buy a screen + digitizer and i would have some advice about this, what code should i look ??? there are only two kind of screen or more ? what should i ask to the seller ???
hi - I have a htc desire s thats on original firmware. I recently replaced the lcd/digitizer as a complete unit with a genuine replacement part. The phone was working perfectly in every way up until a few days agoo when i noticed that the side volume buttons wernt working, so i replaced the volume buttons as well with a genuine htc part. Now the phone starts up pefectly but the digitizer is not responding to my touches anywhere. Ive checked that ribbons are seated properly several time but still no response from the digitizer. Ive been told that the digitizer needs recalibration, been told to make a "goldcard"...which i did...also use the file "PG76DIAG.nbh" onto the sd card,,,reboot phone...get into the bootloader menu and it should give me the option to recalibrate the digitizer...but i get no such option in there...any help and ideas please..thanks
i've just replaced the digitizer on my galaxy apollo, and it works fine at first, but any time the screen has been locked, the touch screen won't wake up again. after rebooting, it works fine again, until the screen is locked again. i've taken it apart again and checked the digitizer is properly connected. i don't think it's anything to do with a loose or faulty connection, as it still happens if i lay the phone flat and keep it completely still.
i'm fairly sure the digitizer is a proper one, it's samsung branded and looks identical to the one i removed. is there anything i can change so that the touchscreen wakes up properly when i unlock the screen?
i'm fairly sure that i've just bought a poor quality digitizer. it still did the same thing even after formatting and reflashing the rom. then when i reinstalled the old digitizer, it worked fine again. i carefully cleaned the contacts on the new digitizer and tried installing it again, and the same thing happened, once the screen had been locked the touch screen was completely unresponsive until rebooting.
Hello. I got this Z3 with a broken screen, when I got it it had only black backlight, no image, but the LCD cable on the bottom was cut, so I thought that was why it had no image.
So I replaced the screen with a new one, but the issue remains, no image, only black backlight.
Tried restoring the software with Sony PC companion, updated to latest version, but it didn't help.
The phone boots fine, touch works, I can select options and sometimes I even get audio readouts of what is on the screen, just no image.
Is this a dead motherboard or something else? Because I went through a couple of new screens, none worked, so I'm out of the ideas.
I haven't encountered a case like this before, the screen either works or doesn't, the fact that the touch works and I have backlight puzzles me. No backlight or no touch issues are a common case to me, but this is a new one.
Can someone help here?
Thnx
Same problem....
Hi all.I have the same problem and tried few screens with no luck.If I get z3 compact on hd tv via hdmi cable I can see that it works but no image on lcd only backlight and touch works.Did you find out what causes this problem?
egres said:
Hi all.I have the same problem and tried few screens with no luck.If I get z3 compact on hd tv via hdmi cable I can see that it works but no image on lcd only backlight and touch works.Did you find out what causes this problem?
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It's a faulty LCD connector on the motherboard, in my case. Not the connector itself but the small jumper just above it, it gives power to the LCD, it was broken off.
I had it resoldered. Works fine now.
Could ju point me a bit closer whitch one it was?Did you get no image at all or something like the one on my picture?https://drive.google.com/open?id=0Bym65RPW_fIpeXlkX2NTYUw5SVk This is how mine looks like around the lcd connector.https://drive.google.com/open?id=0Bym65RPW_fIpTXZpWTFKby1Ua3c
egres said:
Could ju point me a bit closer whitch one it was?Did you get no image at all or something like the one on my picture?https://drive.google.com/open?id=0Bym65RPW_fIpeXlkX2NTYUw5SVk This is how mine looks like around the lcd connector.https://drive.google.com/open?id=0Bym65RPW_fIpTXZpWTFKby1Ua3c
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No image at all, only black backlight ant the touch was responding.
The three square fuses on the bootom of the picture, it's similar in Z3, in my phone one of those was broken off.
Hi guys. I have almost the same problem but inverted. My display and touch is working but i dont have backlight. I can see the screen only if i put light on it.
Maybe u guys have a faulty digitizer responsible for image faulty(no image), better for send repair, flashing new stock firmware will not help
I tried with new digitizer, no luck. Tried jumping the fuse with no luck. Don't know what to try anymore.
GreatVortex said:
I tried with new digitizer, no luck. Tried jumping the fuse with no luck. Don't know what to try anymore.
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egres said:
Could ju point me a bit closer whitch one it was?Did you get no image at all or something like the one on my picture?https://drive.google.com/open?id=0Bym65RPW_fIpeXlkX2NTYUw5SVk This is how mine looks like around the lcd connector.https://drive.google.com/open?id=0Bym65RPW_fIpTXZpWTFKby1Ua3c
Click to expand...
Click to collapse
Put the motherboard in the oven and bake it for a few minutes, it resold everything, if that's the problem, it will fix it.
For more infos and temperature / time, google it
Same problem here! i have tried new lcd, new flex cable. nathing works, lcd backlight turn on but no image, touch work cause i feel vibration while touching the lcd.
Pleas Helpppp Anyone with the genius mind??????
I'm facing the same problem with my Z3C, a friend of mine told me he applied this method on his phone and it worked but i'm not sure how to do it.
http://www.mobilerdx.com/2015/03/sony-xperia-z3-display-lighting-problem-repair-solution.html
z3 no display but backlight on
by jumperig the fuse near lcd conector it turns on the backlight .There is another fuse surrounding power manager ic which may got open & display ic is not powering.