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My gorilla glass just dramatically failed

Hey guys,
I'm a little pissed right now... I woke up about 3 hours ago, my screen was perfectly scratchless. Now although, i got 3 scratches only from having the phone lay on the desk (display up), typing 2 SMS and trying out new widgetlocker designs.
I didnt do anything else. No putting in pocket (although that worked fine for weeks now), no smashing it on the ground, not even laying it in the sun. Nothing!
Now i got 3 scratches from basically doing ****. One of the 3 is almost 5mm long! Can you belive this? I'm speechless and dissapointed. And worst of all, i cant even explain it! It would be ok if i had had the phone in the pocket, or i threw it around or something. But this, this just sucks
Sorry for whining but i had to get it out.

that's why it's still advisable to put a Screen guard on the DS even though it's a gorilla glass. Remeber, the screeb is scratch resistant but not scratch proof. Good thing is that I applied a SP on my DS since day 1.

Yeah, i applied a screen protector after some minutes of having the phone.. i have the phone like 2 weeks and all the protector is full of scratches... i hope it didnt get to the screen.. yeah.. its not scratch proof.. its the opposite.. scratch magnet haha

sure, your right. But this **** that just happend to me is not reproducable. I just tryed to scratch it with a pen and a knive an _nothing_ happened.
So how the **** can a screen be scratched with my own fingers?! Thats so frustrating. Like winning the lottery. I have had the phone now for over a month and had it always unprotected in my pockets, but now my own ****ing fingers scratch the display? This cant be right.

Sand grains can easily scratch the screen...

scratch
similar thing happened to me, kept phone in pocket on its own. Pulled it out the other day to see a hairline scratch about 2cm long. Gutted

Wuhlifant said:
sure, your right. But this **** that just happend to me is not reproducable. I just tryed to scratch it with a pen and a knive an _nothing_ happened.
So how the **** can a screen be scratched with my own fingers?! Thats so frustrating. Like winning the lottery. I have had the phone now for over a month and had it always unprotected in my pockets, but now my own ****ing fingers scratch the display? This cant be right.
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there is just no possible way that your fingers(or nails) could have scratched the gorilla glass screen. even if it was normal glass it is not possible
but sand(or more accurately SiO2) can scratch your gorilla glass...Easily (as its hardness is 7 on the mohs scale)
it is possible that your screen was scratched earlier & you didnt notice it (sometimes a scratch is not visible till its wiped)
or you could have had some sand particles in your hand..
forget about the current scratches & get a screen protector immediately to prevent from more damage
& btw gorilla glass is only scratch resistant not scratch proof
(but there arent many common things that can scratch it other than sand ofc)

kartkk said:
it is possible that your screen was scratched earlier & you didnt notice it (sometimes a scratch is not visible till its wiped)
or you could have had some sand particles in your hand..
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It definitly wasnt scratched earlier. The sad thing about the 5mm scratch is, that its always visible. The other two are just visible when the screen is off, but the big one is constantly popping out (its more or less breaking up the colours like a prisma)
Yeah its gotta be sand although i would be more happy if it were diamonds
I just put on a protector which came with casemate. Although it has bad reviews (the glass protector), it works quite fine on my device. What i most liked on the gorilla glass itself was that it was very fingerprint resistant. I ll see if the glass protector can keep up with that.
I knew that gorilla glass wasnt scratch immune. But its kinda ironic that only a tiny grain of sand could do so much damage, whereas nothing happend for the past 7 weeks under completely different (tougher) conditions.

Wuhlifant said:
It definitly wasnt scratched earlier. The sad thing about the 5mm scratch is, that its always visible. The other two are just visible when the screen is off, but the big one is constantly popping out (its more or less breaking up the colours like a prisma)
Yeah its gotta be sand although i would be more happy if it were diamonds
I just put on a protector which came with casemate. Although it has bad reviews (the glass protector), it works quite fine on my device. What i most liked on the gorilla glass itself was that it was very fingerprint resistant. I ll see if the glass protector can keep up with that.
I knew that gorilla glass wasnt scratch immune. But its kinda ironic that only a tiny grain of sand could do so much damage, whereas nothing happend for the past 7 weeks under completely different (tougher) conditions.
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what do you mean tougher??diamonds?emerald?
anything even slightly harder than sand can Easily scratch the screen
dont under estimate sand its harder than you think
its harder than steel(hardened steel is harder though)

kartkk said:
what do you mean tougher??diamonds?emerald?
anything even slightly harder than sand can Easily scratch the screen
dont under estimate sand its harder than you think
its harder than steel(hardened steel is harder though)
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Of couse i didnt mean diamonds
I meant the dust and the many sand particles in my pockets and the constant rubbing and bouncing around in my pockets.

So this summer i have to buy a screen protector if i go to the seaside (lots of sand there) . But i will only keep it on for the stay there. I like the screen the way it is !!!scratchless

I'm on my second desire s now and both times I managed to scratch the screen in just a few days of ownership. My previous desire, whilst picking up a couple of fine scratches seemed to survive a bit better somehow, at least on my current desire s it is not very noticeable.
You get over it eventually! I don't use a case or screen protector because they make the phone and screen look too crap IMO. I just accept that it's a working piece of kit and it's gonna pick up wear and tear, although I do my best to avoid damaging it.
You have my sympathy!

I'm also a nudist. Phone already dropped once. Cursed much. But screen is still ok so far.

amonrei said:
I'm also a nudist. Phone already dropped once. Cursed much. But screen is still ok so far.
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How about the case?? The paint still ok?

.sh4d0w. said:
How about the case?? The paint still ok?
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Unfortunately I drink at the weekends, and alcohol and the phone don't mix well, dropped phone twice and have managed to fortunately only scratch the paint from the case bottom left corner and top right, only a couple of tiny scratches on screen, consider myself lucky and I don't have so problem
Sent from my HTC Desire S using XDA App

Had my Desire S for more than 3 month already. Phone in out of pocket and fingers sometimes a ...little.... bit sandy because of my engineering work.. my screen still look as good as new... My older Motorola XT720 (which is almost coming to a year) screen is also look as good as new too.

I love how htc's commercial that included the WS leak was on a beach.
Sent from my HTC Legend using XDA App

contact htc, you should still be under warranty

Its never too late...
Buy a case matte cover...
it comes with a cover and an awesome screen protector...
dat wud serve d purpose...
the cover is nice...i use d almost type...its cool

.sh4d0w. said:
How about the case?? The paint still ok?
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Yup. Fell on the floor. If it happened on a rougher surface it might leave some mark.

Anyone else scratch their screen too easily?

I got like three scratches on my screen yesterday and I have no idea why. I never ever have put it screen down. I am 100% sure nothing was in my pocket including any dirt OR sand. I guess there MAY be a very faint chance that my keys were in the same pocket for a second but I truly don't think so. I am extra anal about this thing, laughably so. I buff it, I take my pocket inside out and smack it around, I make sure the screen is facing out in my pocket. So I'm usually very conscious of which pocket my keys are in. I hate scratches and do everything in my power to prevent them.
All that said, anyone else in my boat? Got a scratch you can't explain? My whole point here is that if this is really Gorilla Glass, I shouldn't have any scratches let alone THREE! Certainly not from keys. I'm really bummed about this. The fact that I don't know why makes it worse LOL. I'm gonna see if ghost armor will hide it I guess.
So if anyone is listening, get a screen protector. I'm regretting not getting one big time

gorilla glass is very tough but not impervious. keys will still scratch it.
Sand is extremly hard and even 1 grain will make a mess.

ickster said:
I got like three scratches on my screen yesterday and I have no idea why. I never ever have put it screen down. I am 100% sure nothing was in my pocket including any dirt OR sand. I guess there MAY be a very faint chance that my keys were in the same pocket for a second but I truly don't think so. I am extra anal about this thing, laughably so. I buff it, I take my pocket inside out and smack it around, I make sure the screen is facing out in my pocket. So I'm usually very conscious of which pocket my keys are in. I hate scratches and do everything in my power to prevent them.
All that said, anyone else in my boat? Got a scratch you can't explain? My whole point here is that if this is really Gorilla Glass, I shouldn't have any scratches let alone THREE! Certainly not from keys. I'm really bummed about this. The fact that I don't know why makes it worse LOL. I'm gonna see if ghost armor will hide it I guess.
So if anyone is listening, get a screen protector. I'm regretting not getting one big time
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there are so many threads on this topic , but i tell you this i had my since june 16 and it be in my cargo pants pocket with all type of stuff keys,drivers license,change,ear phones,etc. and no scratches yet i also frequently wipe off the screen with the bottom of my shirt all the time still no scractches so i dont know what people are doing to obtain these marks on there screen

phonegod said:
there are so many threads on this topic , but i tell you this i had my since june 16 and it be in my cargo pants pocket with all type of stuff keys,drivers license,change,ear phones,etc. and no scratches yet i also frequently wipe off the screen with the bottom of my shirt all the time still no scractches so i dont know what people are doing to obtain these marks on there screen
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You're probably just not looking close enough That's what I thought too, but I can see hariline scratches at a certain angle.

KillaHurtz said:
You're probably just not looking close enough That's what I thought too, but I can see hariline scratches at a certain angle.
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Sooo, if you can ONLY see them if you really look for them, what's the problem?

KillaHurtz said:
You're probably just not looking close enough That's what I thought too, but I can see hariline scratches at a certain angle.
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im looking at my screen right now there are no scratches at all my phone still looks the same when i bought it

Just noticed a very small scratch on mine tonight. I thought it was dust under the screen but you can definitely feel it when you run a finger nail across it. No idea how it got there. It's either in my hands or in a microfiber lined leather pouch. Time for a screen protector.
Sent from my HTC Sensation 4G using XDA App

I've got a hairline scratch on mine that can only be seen under strong halogen lights or fluorescent lights, under normal lights or daylight it just isn't there, so maybe people have more scratches than they realise.
The annoying thing was, it scratched by my wiping the fingerprints off with a microfibre cloth. I was cleaning it under the halogen light so saw it happen. Must have been a speck of dirt or something on the cloth.
At least it doesn't show up 99% of the time so I'm not too bothered about it
So what's the best way of wiping off those fingerprints, if microfibre cloths can actually scratch it?

Let me quote my comment from the previous thread about gorrila glass screens...
"I just love how people on this board are so utterly misinformed. The problem is people believe it is indestructible. You can and will scratch your gorilla screen if you don't properly protect it. Anyone who believes otherwise deserves to have their **** scratched."
Harsh I know, but some people really do think gorilla glass can't be scratched.

micro scratches?

Is anyone else experiencing micro scratches?
I've baby'd my phone since I got it, never letting the screen touch anything, the pocket I put it in only ever has my phone it in, nothing else, ever.
Just recently after owning the phone for a little over a month now, im noticing micro scratches on the screen.
It's not normally seeable, but if your in a place with bright lighting or outside its pretty noticable and really annoying.
I figured with the gorilla glass on these things It'd wouldnt be an issue to not have a screen protector, especially for someone as careful as me.

Berserk87 said:
Is anyone else experiencing micro scratches?
I've baby'd my phone since I got it, never letting the screen touch anything, the pocket I put it in only ever has my phone it in, nothing else, ever.
Just recently after owning the phone for a little over a month now, im noticing micro scratches on the screen.
It's not normally seeable, but if your in a place with bright lighting or outside its pretty noticable and really annoying.
I figured with the gorilla glass on these things It'd wouldnt be an issue to not have a screen protector, especially for someone as careful as me.
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99% of ppl think here that they are carefull with their phone...nope not even joking
on topic : get a a screen protector... a sand grain can successfully scratch u r screen but nails and knifes cannot

My commuter case came with a screen protector, but i've heard they're not the best and that an invisible shield would be better.

jags_the1 said:
on topic : get a a screen protector... a sand grain can successfully scratch u r screen but nails and knifes cannot
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Lol this. It sounds freaking ridiculous that something that is sharp/dangerous to us, can't damage the phone, but something we don't even think about can.
Damn Mohs, and his scale.

These phones come with an oleo phobic coating, so some of the micro scratches could be in that as well.
and yeah, dust and sand can contain ground up quartz, sucks.. :/

vioalas said:
These phones come with an oleo phobic coating, so some of the micro scratches could be in that as well.
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Really? My Gnex did too, and that felt ALOT better than the straight glass on the HOX. I love this phone, but that's one of the few things I miss about the Nexus

I'm going to try to pickup an invisible shield for it.
I figure that even though the screen protector wont fill in the scratches, the light would reflect off the invisible shield instead of the screen making the scratches less noticeable. Does that make sense?

Yes. I had a few scratches on my sensation, and I put a skinomi screen protector on it, and now you can't see the scratches.
Sent from my HTC_Amaze_4G using xda app-developers app

Good to know :good:
Now I just need to put a screen protector on for the first time ever.
I've heard putting it on in a steamy bathroom makes it easier.

Berserk87 said:
Good to know :good:
Now I just need to put a screen protector on for the first time ever.
I've heard putting it on in a steamy bathroom makes it easier.
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If you would like, ATT puts them on for free in store I'm pretty sure. But the shields are expensive. I've heard some great reviews on skinomi so you could give that a shot. As far as a steamy bathroom, I usually turn on the shower for a little it really does help. Might be a placebo but I've gotten all my screen protectors near perfect.. I'm having too much fun using the phone naked though. Still contemplating getting a screen protector cause it would help with the face grease after talking on the phone.

I should be able to get an invisbleshield for fairly cheap locally.
Or I could order the bodyguardz screens online and get a 2 pack for about the same price as the invisbleshield, but then I have to wait a week.

Has anyone tried toothpaste or something else to remove the scratches? I have been contemplating it but I haven't seen any conclusive answer on what does and does not work.
From what some said, toothpaste works by grinding down the glass to get even with the scratches. Didn't sound like a good idea to me but I am open to suggestions
Sent from my HTC One X using Tapatalk 2

MyronJ906 said:
Has anyone tried toothpaste or something else to remove the scratches? I have been contemplating it but I haven't seen any conclusive answer on what does and does not work.
From what some said, toothpaste works by grinding down the glass to get even with the scratches. Didn't sound like a good idea to me but I am open to suggestions
Sent from my HTC One X using Tapatalk 2
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the toothpaste trick is NOT FOR PHONES.
Don't do it, you'll most likely scratch the **** out of your screen and make it look really foggy.

Berserk87 said:
the toothpaste trick is NOT FOR PHONES.
Don't do it, you'll most likely scratch the **** out of your screen and make it look really foggy.
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Haha, thanks I didn't plan on trying it since it fell under the "doesn't sound like a good idea" category. I figured there had to be something phone safe other than a post-injury screen protector though
Sent from my HTC One X using Tapatalk 2

You could always replace it, lol.

Screen covered in scratches despite best care

I picked up my tablet the other day to find a three centimetre gouge across the middle of the screen. I had left it in its protective case out of all harm's way and am mystified as to how so-called fortified glass can scratch. This afternoon I've found two more similar sized scratches. I'm absolutely livid that a brand new device can scratch so easily (it's as if my fingertips are causing it to scratch, it's simply incredible)
Can anyone explain how exactly glass can scratch like this with no contact other than a user's fingers? I feel like chucking it in the bin as at this rate I won't be able to see the screen in a week Is it possible that there are tiny, invisible grains of sand on the screen and rubbing these is causing the gouges?
To anyone else who's bought or is planning on buying an A510, do yourselves a favour and get a screen protector.

I'd recommend a screen protector on every device you use. Once bitten, twice shy :good:
Regardless of the marketing trash-talk, it is glass. Gorilla and other 'special' glasses do have a somewhat better resistance to scrapes and scratches than regular mineral glass but to be honest, Gorilla glass' best selling point is its lateral strength not its abrasion resistance, and even this isn't spectacular. In fact, most people tend to buy into the marketing and work Gorilla glass a little harder as they (rightly) expect more durability, then end up sorely disappointed.
I'd check the felt/lining of your protective case carefully for sand, tiny rocks, stray bits of plastic, wire poking through etc. Run over it completely with a piece of masking/packing tape on your fingers to remove strays. Then grab a screenie ASAP to prevent any more nasties
Sorry about your experience mate. I know it's heart-breaking.

welcome to the club. i too though they would be a bit more resistant to scratches, but i discovered a couple faint scratches too, then i promptly went looking for a screen protector.
murphys law though, a screen protector never gets scratched, and only annoys you.

Thanks for the warning OP. I was lucky that I didn't get to scratch my tab in my 2 weeks of "unprotected" use. Then again, I restrained myself from playing screen swiping games such as Angry Birds, Fruit Ninja, Shadowgun, or even Dead Trigger. I only contained my self in Asphalt 6 as it mainly uses accelerometer controls.
Still, sorry to hear about your screen, and I hope you get to find a screenguard ASAP.

salisbury_steak said:
Thanks for the warning OP. I was lucky that I didn't get to scratch my tab in my 2 weeks of "unprotected" use. Then again, I restrained myself from playing screen swiping games such as Angry Birds, Fruit Ninja, Shadowgun, or even Dead Trigger. I only contained my self in Asphalt 6 as it mainly uses accelerometer controls.
Still, sorry to hear about your screen, and I hope you get to find a screenguard ASAP.
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I had an A500 for over a year. No screen protector and when I sold it the glass was pristine - no marks visible with magnification and good lighting. All it takes is a tiny piece of sand to cause a scratch.

I have a question for the guys who started using screen protectors? How is it visually? Does the screen look worse? Is the sensitivity impacted a lot? How does it feel to the swipes?

starfcker69 said:
I had an A500 for over a year. No screen protector and when I sold it the glass was pristine - no marks visible with magnification and good lighting. All it takes is a tiny piece of sand to cause a scratch.
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Me too. I'm the owner of an A701, I've had it for 6 months now. No scratch, I used no screen protector, but a case I did use. I guess it's down to luck sometimes. Now that you made me think of it, I'm getting a screen protector soon

xdacuc said:
I have a question for the guys who started using screen protectors? How is it visually? Does the screen look worse? Is the sensitivity impacted a lot? How does it feel to the swipes?
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I have used a screen protector and a case since day one, so can't say if is is worse or not. I can tell you that the sensitivity is ok. I haited it at first because the a700 is less sensitive than the a500 I was use to but it seems to have gotten better with use.
Sent from my A700 using Tapatalk HD

Question How is your Ultra holding up? Scratches etc

My ultra is now 3 months old. I have the burgundy version. Even though I’ve been particular about cleaning it there is a tiny paint chip on the camera
https://imgur.com/Yb9IkHY
small permanent case markings that look like dust particles.
https://imgur.com/hSyYaMo
tried using one of lens wipes to clean it but it didn’t come off.
I’m curious how phones are holding up for you guys.

Still pretty much same condition as when I took it out of the box, already had the case & screen protector waiting so I didn't waste any time when it was delivered.

AlphaTekk Epoch said:
Still pretty much same condition as when I took it out of the box, already had the case & screen protector waiting so I didn't waste any time when it was delivered.
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I actually didnt notice these small dots. Looked pristine to me but when I was cleaning and saw them in direct light it was noticed. What color do you have? Can you share a photo of the bottom of the phone?

BrokenBee said:
...there is a tiny paint chip on the camera
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Could you please mark it, it looks ok for me.

ZXR said:
Could you please mark it, it looks ok for me.
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8 o’clock to the laser autofocus. Small white spec.
Any chance you can post a photo of the bottom of your phone?

Attached.

Leave rhe plastic film on the phone if using a case. Dust scratches the plastic instead.

ZXR said:
Attached.
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Ah seems like you have it too slightly?

volcolm said:
Leave rhe plastic film on the phone if using a case. Dust scratches the plastic instead.
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Well I’ll be doing that next time. Already removed em

I was actually surprised how easy the screen has gotten a ton of small little scratches, suppose its my fault for hating screen protectors and cases, finally started using Whitestonedome screen protectors and currently using the latercase.
Surprisingly the back of my phone still looks brand new

Mine is good so far. It comes out of the case every other day and it and the case get a wipe down with a damp cloth. Then dried with a microfiber cloth before going back in the case.
If you leave the phone in the case for long periods of time, abrasive particles will get in between the phone and case and the damage begins.

Mine is doing great. I treat it like my car; I use it as designed, clean it occasionally, and do a little maintenance every so often.

BrokenBee said:
Ah seems like you have it too slightly?
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I would say no. If you think of this single spot on top, it was most likely a one dust particle.

ZXR said:
I would say no. If you think of this single spot on top, it was most likely a one dust particle.
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They actually look like dust particles on mine too. They might seem less pronounced given your colour though. Mine wont wipe off completely.

I have the Black one and no scratches toll now (using without case) but camera has small Spot... The white one with no paint on the shell from my friend ist perfekt till now... Think next time i go for white

Put an Otterbox on the device right away but not a screen protector. The screen is extremely prone to micro scratches which can only be seen when screen is off, or with very low backlight and dark image (I've had the device a month an already some prominent micro scratches) . Awaiting screen protectors in the mail. This is a bummer as previous versions of gorilla glass stood up better to micro scratches (never had nearly the micro scratches on my S20 which I ran for 2 years without screen protection) . Pay off I guess for having better shatter protection.

Iv been running case with a naked screen ever since I realized that every protector ive tried affects either swipe typing and more so Spen responsiveness. Thank God tmobile allows you to add insurance to phones they offer regardless if it's bought from them or 3rd parties. The phone is just way to smooth for any obstructions for me.

no scratches