ok guys so this might get a little confusing but please bear with me, ive just moved house and with i had to switch from virgin media to BT for my internet which got turned on to day but now i cant update or download any apps from the play store while connected to my internet (i have the new bt home hub 4 if that helps) but if i connect to my neighbors bt open zone all apps download and update just fine?? ive tried rebooting my rooter, removing my gmail account and re adding it and clearing the data from the market too, but it isnt just my t300 it my nexus 7 and my wifes nexus 7 and my htc sensation too, there all doing the same thing.
edit:i just checked my phone and google chrome updated but nothing else so i checked my tf300 and that will update chrome too but no others apps that ive tried will update or download?? any ideas what would be causing this
robgee789 said:
ok guys so this might get a little confusing but please bear with me, ive just moved house and with i had to switch from virgin media to BT for my internet which got turned on to day but now i cant update or download any apps from the play store while connected to my internet (i have the new bt home hub 4 if that helps) but if i connect to my neighbors bt open zone all apps download and update just fine?? ive tried rebooting my rooter, removing my gmail account and re adding it and clearing the data from the market too, but it isnt just my t300 it my nexus 7 and my wifes nexus 7 and my htc sensation too, there all doing the same thing.
edit:i just checked my phone and google chrome updated but nothing else so i checked my tf300 and that will update chrome too but no others apps that ive tried will update or download?? any ideas what would be causing this
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Your ISP. Its either their modem or their provisioning. Call them and explain it works on your neighbors wireless but not your new one. 100% their issue.
Sent from my ASUS Transformer Pad TF300T using xda app-developers app
I can't connect to Google play store/Gmail or Google Now on my nexus 5 via Wifi. None of the older topics about the same problem helped. It seems to work on my mobile network. It started completely randomly, the only thing i installed was Lookout security (but i'm not sure if it started after that) Then i uninstalled it, but it did not work as well. I had stock unlocked Nexus 5, was planning on installing cyanogenmod so this was a perfect chance to do so, and get a fix to the problem. Surprisingly, even unlocking, rooting, installing CM did NOT solve the problem.
Google play says no connection
Google Now says sing in error
Gmail says no connection
Google+ is working though.
Since even installing custom ROM did not help, you can be sure i already tried clearing the caches/data and all of the simple steps.
Any ideas?
You said that you can't connect on wifi, so I assume that you can do so on your mobile data connection?
PhilipTD said:
You said that you can't connect on wifi, so I assume that you can do so on your mobile data connection?
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Yes everything works on mobile connection, only my google play installed apps list seems to be constantly loading without showing my apps.
Google now, gmail, everything works on mobile. Other family members on the same wifi don't have any problems accessing their apps.
I fixed the problem in case anyone else gonna have the same issue try this: open your wifi settings, hold on your current wifi connection, select modify, check show advanced options and select proxy to "none"
Hi guys,
I'm using moto g for about 2 weeks and everything was fine until yesterday. I will try to explain what I've chronologically. My phone isn't rooted. Android 4.4.2, 174.44.9.falcon_umta.Retail.en.GB, KLB20.9-1.10-1.9
For last few days I was testing some battery stretching apps, such as Juice Defender, 2x Battery, GreenPower and maybe one more, but I don't remember the name.Finally I've bought Juice Defender Plus as that app was something that I needed (control mobile and wifi in an intelligent way, but that's not the point). Before JD I've uninstalled other battery aps (but without reverting their settings to defaults). Then I've installed JD, configured it and started to learn JD with my wifi network, whatever.
Next day I went to work and I'm not sure if mobile network was working or not, but wifi network was ok. Updates, synch, etc. was working well. I've installed 2-3 new apps (don't remember, but it was camera360, total commander with few plugins, and maybe something more). Then I've left wifi network, entered car and connected with mobile network. From this point everything stopped to work. There was no connection to any site, no synch from google, weather, and so on. Icon on top of the screen informed me that connection is online (with H or H+, sometimes worse, but probably it doesn't matter). I've tried to connect with many apps to Internet, but none of them succeeded... I thought that maybe there is something wrong with mobile and after that, when I get back to wifi coverage, everything will rise and shine.
Unfortunately when I get back to wifi zone, phone found new network and connected to it. It doesn't matter what network it is, because few days ago I was working with that wifi net and more on that, laptop connected to that network works like a charm. As I said, connected, data transfer in 3g watchdog shows very little net usage (about 200-300B/s). Can't load web pages, can't sync. The same behavior as in mobile, there is connection, very little data usage, but nothing more, no web pages, no sync, etc..
I've restarted phone many times, entered in airplane mode, removed, cleaned and inserted back the sim card - none helped. I've checked ip, gateway and dns which came from dhcp router in wifi network. Everything was fine, addresses were the "same" as my laptop (beside ip address, which was different). I've checked what's up with JD, then I've disabled it, uninstalled..., checked transfer limit for mobile, turned on and off mobile, wifi in many ways. Checked proxy in browser (chrome).
The result was always the SAME.
in chrome: entered address, page starts to load, nothing shows and stalls, after a little while (tens of seconds) there was a message telling me something like: page is unavailable (I can't remember the right message).
in gmail: sync lasts forever, when I send email (to myself) it popups message about sending, but it disappears in a while, a no new email...
other apps, for example, weather on main screen, sync could last to eternity, and no new data.
Today, after whole day without wifi coverage I went back to wifi zone and tried to connect to it... and all emails, sync, whatsup and so on, updated. I think that, I didn't change nothing, but why wifi started to work? I don't know.
I've checked if mobile Internet works as it should, but without any positive results. In mobile there is the same problem as for a last 2 days...
Does someone know any solution to my problem?
PS: I've even tried to enter ip address of wp.pl host, and then phone redirected me to address: 194.9.223.70/ns/cs/deny.html?trx=...something&tpd=3&ts=somenumber&sid=HTTP_DRSTD&url=...mobile[dot]orange[dot]pl
Are you able to send & receive calls? Have you checked your APN as well? Wondering if one of the apps you've tried has changed a setting or set itself as some kind of proxy that your phone's still trying to use even though you've uninstalled it.....not sure......had a similar experience when I tried out a firewall app & removed it without disabling the settings it applied. Can't think of anything else, sorry mate
Sent from my XT1032 using Tapatalk
samanderson said:
Are you able to send & receive calls? Have you checked your APN as well? Wondering if one of the apps you've tried has changed a setting or set itself as some kind of proxy that your phone's still trying to use even though you've uninstalled it.....not sure......had a similar experience when I tried out a firewall app & removed it without disabling the settings it applied. Can't think of anything else, sorry mate
Sent from my XT1032 using Tapatalk
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Yes, sms and calls works fine. APN is okey, moment ago I've sent configuration sms for internet apn from my operator. I know that it could be one of my apps, which I've uninstalled, but I don' know which one it was .
Might be worth checking device administrators in settings as well just in case the culprits there? Good luck
Sent from my XT1032 using Tapatalk
samanderson said:
Might be worth checking device administrators in settings as well just in case the culprits there? Good luck
Sent from my XT1032 using Tapatalk
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Checked that, there is only Android device manager (sorry, maybe there is another translation, I'm not using EN lang in my phone) enabled. The rest dev admins are disabled.
Factory reset. That way you start from scratch and if still a problem you can rule out any apps or incorrect config etc. Its the easiest way to narrow down the issue.
scott_doyland said:
Factory reset. That way you start from scratch and if still a problem you can rule out any apps or incorrect config etc. Its the easiest way to narrow down the issue.
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maybe it's the easiest way, but I think it's not an option if I want to know what was wrong...
Sounds like one of the apps is the problem, as you already suspect. You may have to concede and do a factory reset:
Settings > Backup & reset > Factory data reset​
Please make some effort... factory reset is not the first thing to do when sth is wrong.
hardtmuth said:
Please make some effort... factory reset is not the first thing to do when sth is wrong.
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I suggested a factory reset as this then rules out all apps and config you have setup. If the problem still happens after a factory reset then you have narrowed down the problem a lot. Possibly it will just fix it though.
However if you want to find the cause of the issue then factory resetting is not the best thing to do as you say. But you seem to have installed a whole bunch of apps in a short space of time so even if you find the problem I doubt you will be able to find out why it happened, ie which app caused it.
You will maybe fix it but never know what caused it or how to prevent it again.
If you factory reset and it fixes it you can take things more slowly this time, is install apps and configure more slowly until you hit the problem, then its easier to see what caused it.
As there was no chance to get other suggestions than "do factory reset" , I've made factory default. Unfortunately, without any change in my problem. Right now wifi works fine, but 3g/data is dead. I've checked my sim card in another phone and 3g/data didn't work too. So I've called to my telco and heard that everything is ok, but probably my sim card is damaged and that's why my data connection is dead. I will try to get new sim card tomorrow.
hardtmuth said:
As there was no chance to get other suggestions than "do factory reset" , I've made factory default. Unfortunately, without any change in my problem. Right now wifi works fine, but 3g/data is dead. I've checked my sim card in another phone and 3g/data didn't work too. So I've called to my telco and heard that everything is ok, but probably my sim card is damaged and that's why my data connection is dead. I will try to get new sim card tomorrow.
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Click to collapse
So those of us suggesting a factory reset were correct then. Had you not reset you would have spent wasted time trying to fix what now appears to be a sim card error. Possibly best not to tell people to 'make an effort' when they are trying to help.
I have a moto g 8gb. It is rooted and i am using infusion custom rom (and have been for the past month). Yesterday, my wifi started being faulty. It works perfectly (though a bit slowly) for internet browsing on google chrome, and i can send hangouts fine. However, when i try to download or update an app from google play store, it doesnot download. It tells me it is downloading but after about 5min it says could not download. I also cannot connect to the internet in any games eg. candy crush and my instagram feed does not refresh. This occurs at home and work so i know it is not the wifi provider. Also, when i switch to 3g the apps begin downloading straight away.
I have tried rebooting my phone many times. I have tried lots of wifi fixer apps none of them help. My phone thinks it is connected but only chrome and hangouts works. I tried a factory reset then a TWRP restore to no avail. PLEASE HELP
The issue I'm having is that my WiFi and mobile network both show that they are connected, but I don't actually have working internet. Even weirder is that when I first flashed the rom (OctOS MM), I could connect to and use WiFi and data. Chrome, Play Music, Facebook, etc. all won't connect even though it shows I'm connected to WiFi and/or mobile network. I know I read something about the same type of issue but of course I can't find it now. Looking for some help, I don't know what to try to do to fix it.
mbrian27 said:
The issue I'm having is that my WiFi and mobile network both show that they are connected, but I don't actually have working internet. Even weirder is that when I first flashed the rom (OctOS MM), I could connect to and use WiFi and data. Chrome, Play Music, Facebook, etc. all won't connect even though it shows I'm connected to WiFi and/or mobile network. I know I read something about the same type of issue but of course I can't find it now. Looking for some help, I don't know what to try to do to fix it.
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For mobile data did you set the correct apns?
hyelton said:
For mobile data did you set the correct apns?
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Yep, also looked in WiFi settings but didn't find anything out of the ordinary there either.
Any reason data and WiFi would've worked initially then decided to quit?