HELP!! Lost photos - AT&T, Rogers HTC One X, Telstra One XL

Hi all,
My wife's phone went into recovery screen (not rooted) when she turned it on after being flat. As a result it did a factory reset and with internal storage SD all photos and video are gone. Dozens of photos of our newborn son and she's beside herself.
Being Jellybean you can't mount as USB to do a normal data recovery on it as a standard drive which sucks.
Does anyone have any other suggestions as to how to get this phone mounted somehow so can data recover the memory on it?
Help will not go unrewarded.....
Thanks

hbt15 said:
Hi all,
My wife's phone went into recovery screen (not rooted) when she turned it on after being flat. As a result it did a factory reset and with internal storage SD all photos and video are gone. Dozens of photos of our newborn son and she's beside herself.
Being Jellybean you can't mount as USB to do a normal data recovery on it as a standard drive which sucks.
Does anyone have any other suggestions as to how to get this phone mounted somehow so can data recover the memory on it?
Help will not go unrewarded.....
Thanks
Click to expand...
Click to collapse
If the phone was rooted I see there are some utilities in the Play Store you can download....

why did you make 2 threads?

DvineLord said:
why did you make 2 threads?
Click to expand...
Click to collapse
This. But beyond this, you want to make sure that whatever data remains isn't overwritten. That means don't start installing more apps and taking more pictures. There are also professionals who make attempts at recovering data, but those services are relatively expensive. It doesn't sound like you're ready to root, but there are apps that can help rooted users, as the person above me mentioned.
Sent from my HTC One X using Tapatalk 2

You should be able to access the sdcard in recovery via adb shell. You probably need custom recovery though

WookieFan said:
This. But beyond this, you want to make sure that whatever data remains isn't overwritten. That means don't start installing more apps and taking more pictures. There are also professionals who make attempts at recovering data, but those services are relatively expensive. It doesn't sound like you're ready to root, but there are apps that can help rooted users, as the person above me mentioned.
Sent from my HTC One X using Tapatalk 2
Click to expand...
Click to collapse
My kid was screaming halfway through the first post and when i came back to submit, it asked me for my password again. Figured it didn't work so made a new post. Oops.
I have rooted my own personal one-x, dhd's, sensations etc so i'm not against it but i know if i unlock the bootloader through htc-dev it will wipe the phone again so i'm loathe to do that for the moment.
Just sucks JB can't simply mount USB like ICS. It would have taken me 5 minutes to get her stuff back instead it's been 2 days already.

I've now got the phone showing as a 'media device' in windows explorer with full access to the 24gb of 'sd card space' but still can't run a recovery program as doesn't assign a drive letter.
Going to be a long day.

Moved to Q&A.
Please post in the correct section

Related

[Q] g2x reboot loop

Hi techie friends,
My unrooted g2x is stuck in a reboot loop. Before I do a hard reset (power/volume down), I would like to retrieve my photos, which are stored in the internal memory. Is there a way? [Here is what I tried so far: I tried a soft reset (battery out) with no success. I connected the g2x to my PC but it is invisible. I tried holding just the volume down key and got a "s/w upgrade, please wait while upgrading..." screen. Is there any hope to retrieve my photos? I googled the issue and found nothing useful.] Thank you in advance for trying to help me! Catherine
Im having the same issue on a friends G2X... nobody has the answer?
hmmmmm, this is an interesting one. the very first thing i would do is get that phone backed up. you will need to flash a custom recovery(clockwork mod) in order to make a backup. search the development section. once you have a backup on your sdcard, i'd copy it to my pc. thinking.......
from recovery, you can try "fix permissions".
reboot. if that doesn't work, go back to recovery>advanced>wipe dalvik cache. reboot. if that doesn't work, try recovery again>mounts and storage and mount everything listed. see if the drives open up under "my computer" on your pc. for me, that last option doesn't work. but it could just be my pc or my recovery version.
or, you could flash any rom you want, and then mount the phone to your pc. then try running a data recovery program on the internal sdcard.
http://www.cgsecurity.org/wiki/TestDisk
forget the link i posted above. it seems it has trouble reading the internal sd. but i'm running get data back right now. it seems like it's working fine. if these pictures are absolutely worth saving, you might have to dish out some cash for a data recovery app. but always use a trial version first to make sure it works. and once you flash a new rom, keep the phone off until you are ready to run a recovery app. the less that gets written to the drive, the better your chances for retrieving those pics.
or, you can try this... https://market.android.com/details?id=com.hexamob.hexamobrecoverypro&feature=search_result . you'll need to be rooted and have superuser app on your phone. but this looks like the cheapest alternative. i have never used it though. reviews look good though.
I'm pretty sure a hard reset doesn't touch anything located on the sdcard. Someone correct me if I'm wrong, but it should only format the 1GB partition where the android system is installed and apps are stored. You will basically be starting with a fresh install, but should still have anything stored on your sdcard still intact.
G2X CM7
Hmmm,
Can't you just mount the internal memory via the latest Clockwork Recovery which is as I recall 4.0.0.2?
It worked the last time (the same option with the same trouble) on my Vibrant 3G
phburks said:
I'm pretty sure a hard reset doesn't touch anything located on the sdcard. Someone correct me if I'm wrong, but it should only format the 1GB partition where the android system is installed and apps are stored. You will basically be starting with a fresh install, but should still have anything stored on your sdcard still intact.
G2X CM7
Click to expand...
Click to collapse
Actually, you are right. HR will not erase the SD content and I also think that it will leave the the internal NANDs partition intact. But I dont know where the pics in this case are stored.
Correct if I'm wrong.
Antigen said:
Actually, you are right. HR will not erase the SD content and I also think that it will leave the the internal NANDs partition intact. But I dont know where the pics in this case are stored.
Correct if I'm wrong.
Click to expand...
Click to collapse
Camera pics are stored under DCIM on the sdcard. Really any user created content/files (pics, music, videos, documents, etc) are on the memory card and shouldn't be touched by a hard reset. So I think youre in the clear if that's the route you go.
G2X CM7

[Q] USB Mass storage mode not working after root

After the root procedure I don't seem to have any ability to use USB Mass storage.
Windows reports it as an empty drive, linux will show the device as connecting and assigns it a /dev/sdx device, but when you attempt to mount or fdisk, it reports no medium.
Any one else having similar issues?
I could always try a reset to factory defaults after unrooting, but I really don't see what rooting could have done.
I used the manual method and had to run zerg several times, however beyond that no other files where modified.
I've already reverted /data/local.prop to stock, no help.
Any one have any other insights?
I had to uninstall motohelper to get USB mass storage working.
Sent from my MB865
thekurrgan said:
After the root procedure I don't seem to have any ability to use USB Mass storage.
Windows reports it as an empty drive, linux will show the device as connecting and assigns it a /dev/sdx device, but when you attempt to mount or fdisk, it reports no medium.
Any one else having similar issues?
I could always try a reset to factory defaults after unrooting, but I really don't see what rooting could have done.
I used the manual method and had to run zerg several times, however beyond that no other files where modified.
I've already reverted /data/local.prop to stock, no help.
Any one have any other insights?
Click to expand...
Click to collapse
When you take a picture, does it save to your sdcard? Sounds completely unrelated huh? Well, this phone seems to have an issue with the sdcard randomly becoming read only. I have had that issue multiple times now and usually it's solved by restarting the phone. Well, I seen your issue today and didn't remember if I had tried to use it as mass storage since rooting it so I tried....no luck. Took a pic, it looked like it saved, didn't get any error, but could not find the pic in my gallery. Then I tried to take a screenshot and got the read only error. So I just took my sdcard out and made a copy of it to my pc, put it back in and rebooted my phone, it's all good now, imagine that. Needless to say, i'm backing up all my apps right now before doing anything else. Then gonna backup my contacts too.
motohelper... Sounds like a stock app...
did you just rm the apk?
thekurrgan said:
motohelper... Sounds like a stock app...
did you just rm the apk?
Click to expand...
Click to collapse
No.motohelper was a bs program that got installed to my PC when I downloaded and installed the driver pack from Motorola. Until
I uninstalled it I couldn't get USB mass storage to work.phone portal would,but not storage.
Sent from my MB865
mtnlion said:
I had to uninstall motohelper to get USB mass storage working.
Sent from my MB865
Click to expand...
Click to collapse
I had to reinstall all the drivers through motohelper to get it to work as well =/
No problems now though~
I was able to get my sdcard recognized again but still could not use it as mass storage device, never had a problem with this before root. Did factory reset and all is well.
There is no possible way root caused the issue at all. It stopped working for me once I installed moto drivers, but shows the device with mass storage under it in usb portal mode.
koriflame said:
There is no possible way root caused the issue at all. It stopped working for me once I installed moto drivers, but shows the device with mass storage under it in usb portal mode.
Click to expand...
Click to collapse
Well then it's one hell of a coincidence! Before root, w/motodrivers, worked fine, after root w/motodrivers, didn't work, after unrooting, w/motordrivers, works again.
Same thing happened with my phone. Actually now returned because of all the issues I kept having hardware wise and wound up going and getting the HTC Vivid. So if any of yall switch I will see you when a Forum is made for this device.
916x10 said:
Well then it's one hell of a coincidence! Before root, w/motodrivers, worked fine, after root w/motodrivers, didn't work, after unrooting, w/motordrivers, works again.
Click to expand...
Click to collapse
Did you see my other post about /mount/secure corruption? I have a fully working rooted mountable phone.
Sent from my MB865
malickie said:
Same thing happened with my phone. Actually now returned because of all the issues I kept having hardware wise and wound up going and getting the HTC Vivid. So if any of yall switch I will see you when a Forum is made for this device.
Click to expand...
Click to collapse
I have until the 24th of this month to decide if I want to keep this phone or not. I unrooted yesterday, will see how it goes this week. I'm not trying to pay big money for a phone right now so we'll see how it plays out.
OK I give up. The problem is intermittent. I'm going to do a log cat next time cause I'm getting about irritated. SOme times it works fine some times not. I've not unrooted or changed anything since the initial problem.
The only thing I can possibly thing is that some of the commands installed by busybox is screwing up the works.
Short of that nothing REALLY changes that could affect the operation of the phone.
What doesn't bare that idea out however is the fact that it EVER works.
**STUMPED**
It does the exact same thing on a completely unmodified phone. Therefore, it's nothing you did to it that's cause the problem.
I have the same thing on mine but it was something with the format of the card.
I flipped it to windows media sync mode then backed up the card and after the backup I unmounted the card and let the atrix format it.
I had the card in a atrix 1 before I put it in the atrix 2 so I do not know if this is the case or not.
This has now been working with out a problem for 4 days now
Same thing happened to my phone, I never rooted it.
Confirmed user error.
seraphielx said:
I have the same thing on mine but it was something with the format of the card.
Click to expand...
Click to collapse
Thank you seraphielx! Shortly before finding this thead, I'd noticed that I had a rather large number of files in the LOST.DIR on my SDcard. Which coincided with the seemingly random disappearance of some of the apps I'd moved there. And when I pulled the SDcard to back it up on my PC, there were nearly 600mb worth of files in the LOST.DIR. Most of which were photos, plus (I think) some apps. Thank God I make regular backups!
I believe the problem, at least in my case, has to do with the fact that I could pull the SDcard without first pulling the battery; which I did when I swapped the stock 2gb card for my 32gb card right after I bought the phone. Thus corrupting many files, and probably the file system on the card as well.
After backing up what remained of my storage files, I tried to format the SDcard in the Atrix2, but It wouldn't let me select the option to format, and neither could I unmount the SDcard. So I powered down the phone, pulled the card and formatted it from my PC. Poped it back in the phone, powered up, and was then able to format it with the Atrix2. Since then I've had no issues with accessing usb mass storage, nor with disappearing apps and photos.
Thanx again for the assistance!
For me sometimes it takes a few minutes before I can access sdcard from PC.
Usually it works instantly after phone reboot while not plugged in pc, then it takes ages...
seeker9 said:
After backing up what remained of my storage files, I tried to format the SDcard in the Atrix2, but It wouldn't let me select the option to format, and neither could I unmount the SDcard. So I powered down the phone, pulled the card and formatted it from my PC. Poped it back in the phone, powered up, and was then able to format it with the Atrix2. Since then I've had no issues with accessing usb mass storage, nor with disappearing apps and photos.
Click to expand...
Click to collapse
Update: OK, I can't unmount my SDcard, again. Which, of course, means I can't access usb mass storage anymore. The only I've changes made since my last post were to install some apps and change some status bar icons via Rom Toolbox, and I can't believe that has anything with the issue.
If I do a factory reset, will I need to root again?
If you have any apps installed on your SD card you will continue to have problems.

[Q] SD card 0.00 bytes free, device offline ?

I'm having problems guys
I don't know if I succesfully rooted my phone as when I ran ./root.sh through the linux debian terminal, I received multiple errors saying deivce offline
This also happened when I did Linux/adb reboot "Device offline"
I am now having the problem that my internal sdcard appears to be unusable as my phone keeps saying that is full though it must have over half of the 13gb free
I can access it through mass storage but I can't download/install anything as I apparently have no space
I have not had this problem before, if anyone can help I'd appreciate it.
adb can be weird. it doesn't get covered much on xda but you have to make a file called 70android.rules or something to that effect, I can give better details some other time, right now I can't remember the location or exactly what goes in it besides the samsung vendor id but it basically allows adb to see the phone.
if you have that setup then maybe there is another problem. not sure what issue you have with the sdcard but does it work from the phone and not through a data cable? vise versa? not working at all?
When I go through Settings-SD Card storage my SD card (internal) says that it is full though it's not!
Perhaps I don't understand what the "wipe data/factory reset" does on your phone through red recovery
p.s. If gou actually are running 3e would it say 3e recovery?
I can't install appa as my sd card is entirely full
I had unlocked my phone before through the same comp, I don't know why I am having problems.
Every time I root this phone I do something different everytime (I forget what I did last time)
Others have suggested doing an odin? This phone is a refurb it has many errors aside from freezing then vibrating- force closs
It is slow, sometimes when it freezes the icons (four main on home that you can't movebon stock rom) rotate an entire 90 degrees it's weird as hell
I wish I never sent my Infuse in b/c of the cracked screen I should have just gotten the screen fixed
Thanks for your response
try a factory rest through settings>privacy, then if that doesn't help do an Odin flash back to stock with repartition.
it seems rare on American devices but a lot of galaxy s devices have had trouble with the internal SD card going corrupt. in some cases its fixable but I'm not really sure if that's what's going on here.
Ok so I did reset through settings-privacy that did the trick
Now to start all over again...
I seem to be having a hard time finding the backed up files on Titanium...
oh [email protected] my bad....
I forgot to mention that the privacy reset formats the sdcard. part of why its often successful is that it'll fix certain issues with the SD card and it wipes app data saved to /sdcard/data/
titanium backup keeps the backups on the sdcard...
Dani897 said:
oh [email protected] my bad....
I forgot to mention that the privacy reset formats the sdcard. part of why its often successful is that it'll fix certain issues with the SD card and it wipes app data saved to /sdcard/data/
titanium backup keeps the backups on the sdcard...
Click to expand...
Click to collapse
by the way, I think this reset option also erase everything on your external_SD as well. I found that out the hard way very early on.
+1 qster
Sent from my SGH-I997 using xda premium

Recovering Deleted files with unrooted unlocked devices [Android 6.0] [2 Questions]

Hello every one,
I have a complicated situation with deleted files (photos and videos) recovery,
Phone : Nexus 5
Android: M (6.0) BN: (MRA58N)
Root/unlock: Unrooted and Unlocked
Some one has deleted all the files in the camera folder in the gallery, i want to restore these deleted files. After hours of digging the internet, i found a lot of applications that doesn't work (almost all of it either require root or require USB Mass storage), and as you know we are only able to connect to the PC using MTP protocol.
Rooting the device requires unlocking it which will cause the whole phone to be wiped.
I have two questions:
1) Is there any (REAL) way to recover the deleted files (Images and videos) with the current circumstances (Unrooted, Unlocked, MTP Connection) ?
2) If the answer of question 1 is NO, if i unlocked (and for sure wiped) the phone then rooted it, can i still have the ability to recover these files, i mean how badly the wipping process will affect the internal phone storage?
I really appreciate your help in advance.
Best regards,
kldoon said:
Hello every one,
I have a complicated situation with deleted files (photos and videos) recovery,
Phone : Nexus 5
Android: M (6.0) BNMRA58N)
Root/unlock: Unrooted and Unlocked
Some one has deleted all the files in the camera folder in the gallery, i want to restore these deleted files. After hours of digging the internet, i found a lot of applications that doesn't work (almost all of it either require root or require USB Mass storage), and as you know we are able to connect to the PC using MTP protocol.
Rooting the device requires unlocking it which will cause the how phone to be wiped.
I have to questions:
1) Is there any (REAL) way to recover the deleted files (Images and videos) with the current circumstances (Unrooted, Unlocked, MTP Connection) ?
2) If the answer of question 1 is NO, if i unlocked (and for sure wiped) the phone then rooted it, can i still have the ability to recover these files, i mean how badly the wipping process will affect the internal phone storage?
I really appreciate your help in advance.
Best regards,
Click to expand...
Click to collapse
1 - no
2 - no
phones uses emmc nand cards, they are basicly ssds, no mechanical parts, instant access time, etc... . because of that,when a file is deleted, its actually deleted, not just "masked".
and if you unlock, you delete all userdata, apps,files,etc, no way of recovering. Altought on early n4s bootloader the wipe was glitched(you could restore your data), on the n5 it fully wipes
Tip: next time you could use google´s free auto backup(google photos)
opssemnik said:
1 - no
2 - no
phones uses emmc nand cards, they are basicly ssds, no mechanical parts, instant access time, etc... . because of that,when a file is deleted, its actually deleted, not just "masked".
and if you unlock, you delete all userdata, apps,files,etc, no way of recovering. Altought on early n4s bootloader the wipe was glitched(you could restore your data), on the n5 it fully wipes
Tip: next time you could use google´s free auto backup(google photos)
Click to expand...
Click to collapse
Its Unfortunate to hear that , i hoped there will be a small chance to recover the deleted data after wiping the phone and rooting it.
I Would like to hear if there is any other options.
Best thanks @opssemnik
Is the same true for HTC One M8?
opssemnik said:
1 - no
2 - no
phones uses emmc nand cards, they are basicly ssds, no mechanical parts, instant access time, etc... . because of that,when a file is deleted, its actually deleted, not just "masked".
and if you unlock, you delete all userdata, apps,files,etc, no way of recovering. Altought on early n4s bootloader the wipe was glitched(you could restore your data), on the n5 it fully wipes
Tip: next time you could use google´s free auto backup(google photos)
Click to expand...
Click to collapse
The original questioner had a Nexus.
Does your answer also apply to HTC One M8?
Thanks.
PhilBill said:
The original questioner had a Nexus.
Does your answer also apply to HTC One M8?
Thanks.
Click to expand...
Click to collapse
i don´t know about the bootloader unlock part wiping the data on the M8 (since those were never sold here in Brazil) however the rest still applies. on HDDs and other mechanical drives, the deletation process is just removing the file from the index on the drive, so it cant find anymore, thats due to mechanical drives having fragmentation, not instant access times and other things(such as lower read/write speeds, bad sectors, etc). since those dont apply to solid state devices, such as ssds or emmcs, every file operation is permanent

Rooting My Samsung?

Okay, so I'm in a lot of pain. I was having some serious trouble with my Samsung s4 and decided to hard reset it thinking my pictures and contacts were on my SD CARD. They weren't. And nothing was backed up to Google or my Verizon cloud. I contacted Verizon. They sent me to Samsung and vice versa. I know my files aren't permanently deleted. The feds could easily recover them you know? Those pictures meant a lot to me. So I desperately did research on how to recover my hard reset contacts and photos.. I downloaded multiple softwares that didn't work and I also came upon rooting my phone. Can someone please help me? Help me root my phone and recover my pictures? I don't want to unlock my bootloader and wipe my phone a second time. I sobbed like a two year old thinking they're gone forever.. :crying: :crying: :crying:
Why do you want to root your phone?
MrHollywood said:
Why do you want to root your phone?
Click to expand...
Click to collapse
...Because I lost all of my important pictures and contacts.. I read on here that if you root your phone you can retrieve all of those lost files..
Unfortunately I don't think you can. You can retrieve them and everything else if they were on SD card. Where is that thread that you saw?
MrHollywood said:
Unfortunately I don't think you can. You can retrieve them and everything else if they were on SD card. Where is that thread that you saw?
Click to expand...
Click to collapse
http://forum.xda-developers.com/gal...de-internal-memory-data-recovery-yes-t1994705
It's pretty detailed but what caught my eye is that I need to root my phone without unlocking the boot loader.. I'm desperate.. I know these files are retrievable SOME how..
iiMarti said:
http://forum.xda-developers.com/gal...de-internal-memory-data-recovery-yes-t1994705
It's pretty detailed but what caught my eye is that I need to root my phone without unlocking the boot loader.. I'm desperate.. I know these files are retrievable SOME how..
Click to expand...
Click to collapse
At the beginning he said "Did you delete all your SDCard data?" SD card not your phone memory, I don't think it's possible but SD card is easy.
MrHollywood said:
At the beginning he said "Did you delete all your SDCard data?" SD card not your phone memory, I don't think it's possible but SD card is easy.
Click to expand...
Click to collapse
but it also talks about external memory. "External memory would allow you to use data recovery tools that scan for deleted files and return them to a usable state. These tools work because most operating systems don't go through and set all of those 1's and 0's to just 0's when you delete a file. Usually the operating system will just delete the reference pointer in the index that says that a file exists with such-and-such name and it's located at this position on the hard disk / memory location." Is there no way I can get this stuff back?
You have a Samsung, either your bootloader is unlocked or it isn't, in the case that it is unlocked you could go ahead and root and it probably wouldn't take much effort. Not much else we can tell you about rooting your phone without a model number though.
Sent from my LG-H631 using Tapatalk
iiMarti said:
but it also talks about external memory. "External memory would allow you to use data recovery tools that scan for deleted files and return them to a usable state. These tools work because most operating systems don't go through and set all of those 1's and 0's to just 0's when you delete a file. Usually the operating system will just delete the reference pointer in the index that says that a file exists with such-and-such name and it's located at this position on the hard disk / memory location." Is there no way I can get this stuff back?
Click to expand...
Click to collapse
External Memory is SDCARD what you want is Internal Memory, and it's pretty hard if not impossible to regain the stuff back from Internal Memory.
Blu8 said:
You have a Samsung, either your bootloader is unlocked or it isn't, in the case that it is unlocked you could go ahead and root and it probably wouldn't take much effort. Not much else we can tell you about rooting your phone without a model number though.
Sent from my LG-H631 using Tapatalk
Click to expand...
Click to collapse
My model number is SCH-I545
Android Version 5.0.1
MrHollywood said:
External Memory is SDCARD what you want is Internal Memory, and it's pretty hard if not impossible to regain the stuff back from Internal Memory.
Click to expand...
Click to collapse
I did a lot of research and I keep stumbling upon Dr. Fone android recovery.. it's saying it searches internal and external. I'm driving myself up the wall here. Yikes. I wish I were more tech savvy. I see it coming now.. in the future you'll be able to undo mistakes like mine with a click of a button..
iiMarti said:
I did a lot of research and I keep stumbling upon Dr. Fone android recovery.. it's saying it searches internal and external. I'm driving myself up the wall here. Yikes. I wish I were more tech savvy. I see it coming now.. in the future you'll be able to undo mistakes like mine with a click of a button..
Click to expand...
Click to collapse
Yeah hopefully we will understand more about Android and be able to get really deep into it. Anyways sorry you didn't gain them back

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