[Q] Dying backlight or loose connection - AT&T, Rogers HTC One X, Telstra One XL

My AT&T HOX has recently developed some backlight problems. I searched but couldn't find a thread with the same problem, so sorry if there is.
Recently my backlight has been shutting off completely when there is slight pressure on the screen, and when it shuts off, it will come back on by pressing on the center of the screen. I know its the backlight because if it's light enough outside you can see the screen you were on. I have tried factory resets and other roms in case of something just being screwed up.
My question is, is the backlight dying or is there a loose connection, and should I try a new screen or claim insurance?
Thanks,
Matt

bubb18 said:
My AT&T HOX has recently developed some backlight problems. I searched but couldn't find a thread with the same problem, so sorry if there is.
Recently my backlight has been shutting off completely when there is slight pressure on the screen, and when it shuts off, it will come back on by pressing on the center of the screen. I know its the backlight because if it's light enough outside you can see the screen you were on. I have tried factory resets and other roms in case of something just being screwed up.
My question is, is the backlight dying or is there a loose connection, and should I try a new screen or claim insurance?
Thanks,
Matt
Click to expand...
Click to collapse
Could be that there's a loose connection but without opening up, i can't think of any way to know for sure. Having done a screen replacement on this phone, it's a hell of a time. if you're not confident in your ability, claim insurance.

Related

Fuze screen on, but no image

I don't know if this has been asked about, sorry if it has, couldn't find it via searching.
Randomly while using the Fuze, and sometimes not for weeks at a time, my screen will fade to black. It won't shut off, the image will just fade to solid black, but the screen itself will remain on. Sometimes if I remove the battery and turn the phone on over and over again, the picture will return. The screen always turns on as you can see the backlight, but there is no image. Is this a hardware or software problem? Is this likely something covered under the AT&T warranty? or would I need to file an insurance claim and pay the 120$ish deductible?
I have tried hard/soft resetting, trying to enter bootloader, etc. and I can't get an image. I'm assuming this is a hard ware or graphics driver issue (if software).... does anyone have any info on this at all or a link/search string they might recommend? Thank you in advance.
I know no one has replied to this thread in a while and don't know if you still need help but try turning your screen off....where the phone is on but the screen is black and the back light is off (I know the screen is black but you should be able to see if the back light is on or not. Now try, not too hard though, to squeeze the phone screen and pad a bit. This works on my phone...sometimes. Then hit the power button to turn the screen back on and see if you can see your menu. I think the Fuze has a short...maybe from keeping it in your pocket or someplace where it is compressed. Hope that helps.
Hardware fault - send it back for repair!
In bootloader only the bootloader is running - so no software to cause a problem ∴ must be hardware.

[Q] replacement LCD not turning on.

Hi, I have a droid 2 global, it belongs to my friend. She dropped it and this screwed up her touch functions. The screen was turning on but she was not able to get any feedback when she touched anything on the screen. I told her i'd try and fix it for her, first thing i did was ordered a new digitizer thinking this was the problem, unfortunately it was not. Even with the new digitizer i couldnt slide to unlock or feel any haptic feedback. I reopened the phone and looked for another possibility to the problem, i found a little tear in the flex cable connected to the digitizer, lcd and keyboard, somehow in the process of removing everything i think i may have ripped it. I ordered a new one of those, put it all back to together and this time the screen didnt turn on, however when i touched, it responded by vibrating. So that solved the previous problem. But now i have a new problem, the screen just stays pitch black. I was reading around and some forums said i may have short circuited the lcd through ESD. so i ordered another lcd, i put a new one in thinking this would fix everything, but still the screen stays black. Im resending the lcd back and gonna get a replacement, hopefully the one i got was just faulty. Does anyone know if it could be something else thats causing the black screen?

Problem with the backlight

Hi! Two days ago, my phone dropped in water , i put them immediately in rice until today. When start it with the power button, i felt the vibration and i hear the open sound. But the screen remains black... but i discover that it was just the backlight because when i watch the screen under a lamp i can see the interface and slide between pages... but its very dark. Is it possible to change this backlight? or just wait few other days to allow time to dry fully. I welcome your suggestions! thanks
samnup said:
Hi! Two days ago, my phone dropped in water , i put them immediately in rice until today. When start it with the power button, i felt the vibration and i hear the open sound. But the screen remains black... but i discover that it was just the backlight because when i watch the screen under a lamp i can see the interface and slide between pages... but its very dark. Is it possible to change this backlight? or just wait few other days to allow time to dry fully. I welcome your suggestions! thanks
Click to expand...
Click to collapse
When there's water involved, IT's hard to know exactly what damaged. Could be just stain on the ribbon connectors, a burned fuse/diode/resistor (all of them micro sized) etc.. or just the LCD's backlight damaged entirely.
Keep it on rice for more time. I would make the battery to discharge to 0%, But it's also more recommended to keep the phone OFF. Only my friend LUCK knows.
To change the backlight, the whole screen needs to be changed.
Backlight died on me. Possible moisture.
First, it was on boot loop (on stock rom)
i went to restart it (holding power button and volume down)
then the screen turned bright white, restarted it and then the backlight died, dismantled the phone, now still in rice, also happened on 2nd April.
Any help is greatly appreciated.
Sherman Han.
Problem Solved.
coly37 said:
First, it was on boot loop (on stock rom)
i went to restart it (holding power button and volume down)
then the screen turned bright white, restarted it and then the backlight died, dismantled the phone, now still in rice, also happened on 2nd April.
Any help is greatly appreciated.
Sherman Han.
Click to expand...
Click to collapse
Took it apart down to the Screen (not the screen layers), left it in rice, works like a brand new now. Cheers.
I just replace all the frame and lcd for a new on my nexus 5, but the problem was still there... no backlight, i can see a little bit the screen, but it's very dark... do you have any idea for try to repair this, because now i don't think that it's the screen but more a motherboard or power problem for the backlight :S
exactly same problem here
nexus 5 phone dropped in water.
Backlight went out permanently - rice didn´t help.
Can see the display working using a flashlight - so rest of the phone seems to be working ok.
Just pruchased a new screen, put it all in and still the same problem: display works, touch works, backlight is off.
So it seems the backlight part of the display receives no power - anybody has an idea how to fix that?
thanks
I have answer to this!
I have had this problem like 3 months now and i finally fixed it.
Basically what i did was that i bought a broken nexus 5 (only the screen glass was broken) and tried to swap every part one by one. The one that was not working was the main dock!
It is a cheap fix, like 10£ on Ebay.
I am writing this post because anyone else haven't.
I hope that someone sees this.
I now copy this message to all other threads so people can fix their nexus 5's
PS:as you can probably tell English isn't my first language.
Hello! I am having the same problem. The cell phone fell to the floor and the next day the problem began. The display is not broken.
What are you taking about when you say "main dock"? Motherboard aka mainboard?
Thanks!

Screen randomly turns off but phone still on, backlight often stays on

Hey guys, i'll try to explain the situation as best i can below, hopefully someone can work out what is wrong.
My phone is about 16 months old. About 2 months ago i dropped it twice within the space of a couple weeks. There were a few cracks along the screen, however it wasn't very noticeable and i wasn't going to bother having it fixed. The problem started a couple of weeks ago when i went to grab it out of my pocket, however i found out the screen was black and it wouldn't turn on. I don't really know how to describe it but it was acting very strange...
- The screen would have white/gray bars all over it then turn off, then it would do the same with very thin vertical lines that were white/gray/other colours...
- When i get the screen on, it generally turns off again within 30 seconds, however it can stay on for a few minutes.
- If the screen is on and i press the lock button, it almost certainly won't come back on.
- Restarting the phone or holding the power and volume button nearly always gets the screen to come back on. It often then restarts but turns off again shortly after.
- The phone is otherwise still working when the screen goes off; the notification light stays on and i hear messages etc coming through
- The backlight often stays lit, revealing a gray screen opposed from total black. Sometimes it does not stay lit however.
- When the screen came on it was often unresponsive to touch
I had the screen replaced yesterday by a phone repair shop and the phone is still not right. I have factory reset the phone and also wiped the partition cache. Other than that it is still not working. IT seems to be working better... The screen always seems responsive to touch when it is on, and it doesn't seem to be turning off as often. It generally starts up and works fine when i start up by holding the power button and down volume button together... However even still it sometimes just flashes up with a few thick white/gray and black lines on the screen..
Does anyone know what can be causing this and how i can resolve it? If you need any more information please let me know and i will try provide it. I could try get some pictures of what the screen is doing when i finish work. Thanks guys, i appreciate any input.
EDIT: I managed to get a pic of what i mean by the thin vertical lines all over the screen. This just appeared when i tried to restart the phone after it the screen had once again stopped working. The imgur link is gIFMGD6
Anyone have any ideas?
Hey, did you ever figure this problem out? My phone just started doing the same thing. Can't find much info about it.
angrysammich said:
Hey, did you ever figure this problem out? My phone just started doing the same thing. Can't find much info about it.
Click to expand...
Click to collapse
Yeah, i had the screen fixed hoping it would fix it, however that didn't work. Turns out it was the motherboard, don't know what was wrong with it in particular other than it was simply going faulty. Had someone replace the motherboard on it for $50 and have had zero problems since! Hope that helps you.
Thanks for the response. I tried replacing the screen too with no luck. Unfortunately the same place that replaced the screen said it would cost $400 to replace the motherboard!!! The phone cost less than that so it looks like I'm gonna buy a new one.
ClangaBanga said:
Yeah, i had the screen fixed hoping it would fix it, however that didn't work. Turns out it was the motherboard, don't know what was wrong with it in particular other than it was simply going faulty. Had someone replace the motherboard on it for $50 and have had zero problems since! Hope that helps you.
Click to expand...
Click to collapse

Nexus 5 really weird screen problem

Hi,
I have this really weird stuff going on with my Nexus 5 screen. I cracked it a couple months ago and bought a legit replacement screen for it and installed it myself (glass, lcd and frame). I fixed it with good instructions and it worked properly for two months. However though, now when I take it out of a pocket and try to turn screen on, sometimes it just doesn't light up. It's still on and every button works but the screen doesn't turn on. I have to give it a light tap or two on the back in order to make it light up again. Same thing happens sometimes when I'm using the phone normally, the screen just goes black and goes on after tapping it couple of times. Otherwise the phone works normally like it did when I bought it two years ago and after running couple of tests with screen, everything seems to work from touch interface to the graphics card.
Tried looking it up, no results.
I've noticed that the front camera doesn't work for some reason (probably just broken) and the battery lasts in use only 2-4 hours which isn't that much of an issue since I'm looking for a new phone. I just want this one to last long enough till I buy a new one.
It comes up when tapping the screen or power button? It could be a power button issue.
The screen comes back on when tapping the screen or the back of the phone. The power button isn't the issue. The screen just goes black but nothing else happens. It doesn't turn off or go to sleep mode.
Strange issue. I've never experienced it and any problems I had were related to the power button.
Could it be a loose connection inside the phone? Maybe an issue related to the proximity sensor?
Thats actually what I've thought. I have checked the phone's insides twice and didn't see loose connections, and the problem feels like it's related to proximity sensor since the screen going black happens exactly same way that when calling someone or doing something else where proximity sensor shuts the screen. It's really weird though...
Huh, I took backplate off and unscrewed the motherboard cover and took everything apart and rebuilt it and now the problem is gone. Seems like there was just some bad connection somewhere.
Glad you got it to work without having to pay someone to fix it

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