anybody else having wifi issues - RAZR HD Q&A, Help & Troubleshooting

WiFi connection sucks on this phone keeps going in and out every 5 seconds.I unchecked everything even avoid poor WiFi connection set it up at 2.4 instead of auto and vice versa still keeps going in and out.I never had a problem with this on other cell phones I used to own.my router and everything is all downstairs my room is upstairs but everybody else's cell phone has a steady connection besides mine.I love this phone but hate the WiFi connection
I even tried flashing the available ROMs that's out for this phone and all gives me the same thing..in and out WiFi at first I didn't mind it bit now its starting to irritate me a lot
Anybody else having this issue or know a fix for it?

That's odd, may be your phone. My WiFi setup in my house is the same as yours, router downstairs, room upstairs and it never disconnects.
Sent from my DROID RAZR HD using Xparent Cyan Tapatalk 2

GoClifGo05 said:
That's odd, may be your phone. My WiFi setup in my house is the same as yours, router downstairs, room upstairs and it never disconnects.
Sent from my DROID RAZR HD using Xparent Cyan Tapatalk 2
Click to expand...
Click to collapse
Yeah I don't even use WiFi anymore bechus of the issue,luckily I'm still on an unlimited plan so all I've been using is my data 3g/4g connections,I've tried everything but my WiFi just won't stay on,I've googled the situation to see if I can find anything the ones that are recommended I've already done and tried,like I said tho this phone is awesome and I love it but ever since I've had it WiFi is my only issue can't seem to stay connected

Might want to consider contacting Verizon/moto about a replacement. It shouldn't be like that.
Sent from my DROID RAZR HD using Xparent Cyan Tapatalk 2

Just got 2 new maxx HD phones and no wifi issues on either. Have connected to Asus and EnGenius ap's for hours already. Sounds like you may have a dud.

Related

3G Data

I live in a non-4g area, its coming soon, but not yet.
My New Thunderbolt seems to be dropping my 3G data connection, and i'm not sure why. Any1 else having this issue?
Data connection
Same problem here but I live in a 4G area. It is driving me nuts! Every other time I try to connect to something that requires a data connection it is not connected! I am getting ready to take it back.
forpar said:
Same problem here but I live in a 4G area. It is driving me nuts! Every other time I try to connect to something that requires a data connection it is not connected! I am getting ready to take it back.
Click to expand...
Click to collapse
prob the reason why the phone was delayed and they still didnt work out the kinks.. expect an update soon to fix it..
I have had this happen at least twice where it required a battery pull to fix. I also saw one other person on IRC with a similar experience. No 4g by me.
Sent from my Xoom using Tapatalk
Mine was doing that until I turned off the LTE radio now it stays on with no problems.
Sent from my ADR6400L using Tapatalk
For me the second fail was after a having LTE turned off.
Sent from my Xoom using Tapatalk
There is a thread over at HTCThunderbolt forums on this subject. Lots are having this issue. Me included and Im frustrated.
http://www.thunderboltforums.com/forum/htc-thunderbolt-help/293-no-3g.html?highlight=connection
Reply #30 is mine.

[Q] Wifi Question

Hello XDA,
Right now I have an Atrix 4G, and while I know I should be happy with it, I truly am not. The battery life is horrendous, the GPS always puts me in a city I'm not in, and many other things (and this is my 4th unit).
But...the one thing that really has me ready to jump ship is that my wifi almost NEVER works. It connects, then disconnects, then connects, and back and fourth, it is very annoying. Is this a problem with the Infuse 4G?
Nope. At least in my case I have perfect wifi signal most of the time.
Sent from my Infuse
halfnelson117 said:
Nope. At least in my case I have perfect wifi signal most of the time.
Sent from my Infuse
Click to expand...
Click to collapse
Yup, once in a while it has flaked out, but all I have to do when that happens is turn wifi off then on again.
Wifi in infuse has pretty poor range but still i get around 2 bars 40ft away though 3 walls and never seen the connection drop. I even sit in my car 50ft away from the modem and get 1 bar.
I have to agree on the poor WiFi quality on the Atrix. Another big issue for me was heat. The Atrix gets extremely hot.
I ended up taking the Atrix back and getting the Infuse. I'm pretty happy with the Infuse, it's a great phone!
Sent from my SAMSUNG Infuse via XDA Premium App
I have had both atrix and infuse. The wifi range is exactly the same. No connection issues however on the infuse.
Sent from my SAMSUNG-SGH-I997 using XDA App
I actually did have wifi issues on my infuse. Id be sitting at my pc desk with full wifi bars and it would not connect, either I had to reboot or id have to wait it out before it would connect. Also, id be at my friends house using is wifi without any issues, than when id come home id still be connected to his nexwork, id select my network but the phon would tell me its out of range, reboot. I called att and the rep dug thru notes and call logs and apparently others were having the same issue. Before he connected me to a samsung rep the att guy recommended me going into my routers settings and adding my phones mac id to my router. Once I finally spoke to the samsung guy he told me I need a new router, even tho all other wireless devices work fine in the house. So I did the Mac id bit and the phone was fine. The next day my phone received an update, not sure what it was (wifi fix perhaps) I updated but once I got home non of my other devices would connect. I went backs into router settings and changed it back to how it was and I haven't had an issue since.
Sent from my SAMSUNG-SGH-I997 using XDA Premium App
Same problem here too!
I have had the same issues as nash2000. I can sit right next to my router, seems to have a full connection, yet not be in range. Any MMS's coming in would get stuck and stay in that "stuck" mode for days. I have replaced SIMM cards and called AT&T continually. They replaced my phone and nothing has changed.
I notice that no matter where I am - home, another state, etc - that when I with someone who also has AT&&T with an iphone that they always have more bars than I go and better wifi strength - even when we're both sitting next to my router. AT&T claims that my complaint of this is the very first they have heard - HA!
I think a lot of the wifi issues got cleared up with the update ATT pushed. @lasmonster do you have a mirocell?
What update did AT&T push for the Infuse? The Wi-Fi is horrible. Once it's connected it works fine but it usually doesn't scan well. I have to turn off Wi-Fi and turn it back on. Adding about 20 seconds to the time it takes to connect and sometimes it will say Not In Range when I'm obviously in range.
Sent from my SAMSUNG-SGH-I997 using XDA Premium App
walkinpp said:
What update did AT&T push for the Infuse? The Wi-Fi is horrible. Once it's connected it works fine but it usually doesn't scan well. I have to turn off Wi-Fi and turn it back on. Adding about 20 seconds to the time it takes to connect and sometimes it will say Not In Range when I'm obviously in range.
Sent from my SAMSUNG-SGH-I997 using XDA Premium App
Click to expand...
Click to collapse
Sounds like someone didn't get the update.
http://forum.xda-developers.com/showthread.php?t=1123674
Not sure how to trick your phone into downloading it, mine just got it. I believe all the ROMs available also are built off the update (infused at least for sure)

[Q] wifi calling on this phone

i'm not rooted, totally stock. got this as a replacement thru phone insurance for my g2. is it just me or does wifi calling on this phone suck? on my g2, anytime i was near wifi and connected, i would have a perfect call every time. on this phone, calls over wifi break up so bad i can't hear the other person and have to hang up, disconnect from wifi, and then call them back. more than half of my calls on wifi are like this, but not all. i generally haven't had any problems with calls on the regular network, but i tend to be on wifi at all times at work and at home, so you can see how this would be annoying.
any ideas?
Idk maybe the other devices on the network are taking up too much bandwidth, i have a linksys E1500 and i dont have any problems with wifi calling. What router d you have?
Sent from my myTouch_4G_Slide using Tapatalk
Back in December I used Wi-Fi calling extensively without any problem. I was even surprised that a call I was on that originated on cellular network got handed off to Wi-Fi seamlessly. I didn't think it would do that, but it did. It was only after I hung up from the call that it dawned on me what happened as I got back home and walked into the house.
it really shouldn't be a bandwith problem.. i have a linksys wrt160n here at work with just 2 laptops connected. at home i have an asus rt16 i think its called... i forget the exact model number. but yea, same setup i had just a couple weeks ago with my g2 before it broke and wifi always made for perfect calls. i feel almost like theres something wrong with this mytouch4gslide becuase the signal over wifi calling is THAT bad. completely garbled. again not every time but at least 50% of my calls over wifi calling.
polarbearmc said:
it really shouldn't be a bandwith problem.. i have a linksys wrt160n here at work with just 2 laptops connected. at home i have an asus rt16 i think its called... i forget the exact model number. but yea, same setup i had just a couple weeks ago with my g2 before it broke and wifi always made for perfect calls. i feel almost like theres something wrong with this mytouch4gslide becuase the signal over wifi calling is THAT bad. completely garbled. again not every time but at least 50% of my calls over wifi calling.
Click to expand...
Click to collapse
Idk that's weird, try clearing the data for the wifi calling app
Sent from my myTouch_4G_Slide using Tapatalk
ac3theone said:
Idk that's weird, try clearing the data for the wifi calling app
Sent from my myTouch_4G_Slide using Tapatalk
Click to expand...
Click to collapse
i'll give it a shot today and try it thru the weekend...
I too had an g2 and I get the same reception on wifi calling as I did with the g2. I guess they are handing these mt4gs out like candy when you send in g2's with problems. Makes ya wonder???
Sent from my myTouch_4G_Slide using xda premium
My wife's slide works flawlessly on WiFi calling. The only problems we have had was with the regular mt4g.
Sent from my HTC_Flyer_P512_NA using xda premium

data issues

My gf's tb has been getting terrible data service since accepting the ota a few weeks ago. Her phone is rooted but runs a stock rom. Anyone else having this issue?
If you are s off and the radio from the previous version was better you could flash the radios from it and see if that helps.
Sent from my ADR6400L using Tapatalk 2
I've been having problems for the last week or so. I'm dropping my connection a lot and even when I'm showing a steady 4G signal, things are moving a lot slower than I'm used to. I've seen people with other Verizon phones complaining too so I'm not sure it has anything to do with the recent update.
I was having issues like that the other day. I had to put my phone in airplane mode and take it back out just to get my phone to load webpages. The next day everything was fine again.
Sent from my ADR6400L using Tapatalk 2
Same problem. I'll be fine for a while then I'll lose data connection completely, get it back, drop a few seconds later and this keeps going on for a while. For me, Google Maps has been something that drops my data connection after I launch. I eventually have to put airplane mode on/off for the connection to stabilize.
I've noticed these issues more frequently lately with various users in this forum. I myself have noticed data issues as well. Could it be a Verizon issue? If so many of us are having similar issues. I'm running eternity r248, great Rom but occasionally have these data drops. I'm in a good 4G coverage area.
Sent from my ADR6400L using xda premium
I'm running Thundershed 1.6 and the most recent leaked radios. As far as I can tell there is an issue on Verizons end. For the past 4 days I've had a strong connection to a 4G tower but data doesn't work at all until i switch to 3G.
While troubleshooting this I flashed a new ROM, radios, kernels, hard/soft resets, battery pulls, reseat SIM card, everything. Nothing seemed to work so I'm convinced we just have to wait for Verizon to fix things.
-Nex
Since about a week ago my LTE data has been frequently dropping in and out in previously known good areas and it will not transition to 3G. Fed up I decided to go into ##778# and change eHRPD to EVDO. Has been stable so far but more time will tell.
Update: It's still dropping in and out. Trying OpenMobile leak radio since I had good experience with it in the past.
There's ongoing data issues on Verizon's end, particularly on and near the east coast. Apparently, they're trying some different authentication settings that are resulting in mobile data automatically unchecking itself in settings, data drops, weak signal, and inconsistent signal. Hopefully Verizon will get it together soon.
Sent from my highly tweaked and customized Thunderbolt 4g!
I reported my issues to tech support the other day and finally managed to get it bumped up to the next level today.
The tech knew nothing about any network problems and when he did a search for customers filing similar complaints in my area (Metro-Detroit), he found nothing unusual that would lead him to believe that there was a widespread issue.
He is convinced that there's either a problem with my sim card or the phones radio. He mentioned that they have been having a lot of problems with sim cards failing and said that in his experiences, they have a life expectancy of around 6 months before they start acting up.
He is sending me a new sim card and replacement phone via Fed Ex so that I can test out both of his theories.
I called yesterday to talk about my data issues and the tech is sending me another bolt and Sim card with no questions asked
Sent from my ADR6400L using XDA
Have you tried to use a special tee shirts antenna shirt that is made for our phone.
Sent from my ADR6400L using xda premium
My replacement phone arrived so I popped in my SIM and fired it up. Same exact problems with data drops.
Still waiting for the SIM to show up, it was shipped separately.
Interesting... Sounds like a bad SIM but that seems strange to me.
Sent from my ADR6400L using Tapatalk 2
bond32 said:
Interesting... Sounds like a bad SIM but that seems strange to me.
Sent from my ADR6400L using Tapatalk 2
Click to expand...
Click to collapse
I'd like to think that it's as simple as replacing the SIM card but I have a feeling it's a network thing.
jmz768 said:
I'd like to think that it's as simple as replacing the SIM card but I have a feeling it's a network thing.
Click to expand...
Click to collapse
most likely is. Been fighting with data issues for three weeks. 4g is completely useless lately because of the connection problems. And since they dropped a bunch of 3g towers around here, 3g signal just sucks. Lucky to be able to open a web page a couple times a day downtown in my city.
Sent from my ADR6400L using Tapatalk 2
Sadly, I was right. Swapped out SIM cards today and within minutes, was having the same problems.
What's most annoying is that this appears to only be an isolated problem in certain areas and with certain users. If it was widespread, Verizon would certainly know about it and be on top of things. I'm not even sure that anybody at any level knows that some of us are having these problems with data drops.
Disregard. It appears to be network issue all along.
I have the same horrible data dropping issue all the time. I live in Minnesota, if that helps. I bought this phone used on ebay and I don't think Verizon will send me a replacement, right?
Sent from my ADR6400L using xda app-developers app
I recently had data drops with the latest radio. When I switched to the 605.9 radios that stopped. That may not work for everyone though.
Sent from my ADR6400L using Tapatalk 2

FoxFi?

Does Foxfi wireless tether work well on the Maxx HD. Does VZW have any policy against use of wireless tether by folks with grandfathered unlimited data?
recDNA said:
Does Foxfi wireless tether work well on the Maxx HD.
Click to expand...
Click to collapse
Try it out. Works for some, not all.
recDNA said:
Does VZW have any policy against use of wireless tether by folks with grandfathered unlimited data?
Click to expand...
Click to collapse
Of course they do, they're Verizon. They want them monies.
Sent from my white Galaxy S2 4G using Xparent Blue Tapatalk 2
Is there a no root wireless tether that is better than Foxfi?
I think barnacle is. Check the market. I'm rooted, so I either use Wireless Tether or my hacked hotspot.
Sent from my white Galaxy S2 4G using Xparent Blue Tapatalk 2
Yeah it works. Just need to download FoxFi and the add-on from the store and it runs beautifully.
What add on?
FizzleDiz said:
Try it out. Works for some, not all.
Of course they do, they're Verizon. They want them monies.
Sent from my white Galaxy S2 4G using Xparent Blue Tapatalk 2
Click to expand...
Click to collapse
You are 100% wrong. The FCC ordered Verizon to cease charging customers for data tethering and fined them 1.25 million dollars for doing so.
FoxFi should work with out problems for you.
Sent from my Galaxy Nexus using xda premium
Go to the market and search for Foxfi addon
Sent from my white Galaxy S2 4G using Xparent Blue Tapatalk 2
recDNA said:
What add on?
Click to expand...
Click to collapse
Type FoxFi into the play store, should show up as FoxFi AddOn. It's by the same people, and its a small download.
mdt73 said:
You are 100% wrong. The FCC ordered Verizon to cease charging customers for data tethering and fined them 1.25 million dollars for doing so.
FoxFi should work with out problems for you.
Sent from my Galaxy Nexus using xda premium
Click to expand...
Click to collapse
I was 50% wrong
"The FCC also is saying that Verizon cannot charge customers on tiered data plans the $20 a month tethering fee, but it can charge it for those customers who are on an unlimited data plan. However, Verizon will not actually have a way to determine if customers are using one of these apps, so presumably any Android customer can download one of those apps and tether to their heart’s content."
Glad you pointed that out though, nice lil loophole. I had Verizon for a long time, not anymore though. Might go back some time if I win the lottery or at least make 48k/yr
Sent from my white Galaxy S2 4G using Xparent Blue Tapatalk 2
My 2 cents. I am not rooted yet but foxfi worked flawlessly on my Maxx HD. No need to install any ad-ons. Personally I don't think bozos from VZ will charge you for tethering. Unless you start an adult content server
Sent from my DROID RAZR MAXX HD
Works for me too. I installed the add-on, enabled proxy, then restarted foxfi.... then it worked.
leyvatron said:
Works for me too. I installed the add-on, enabled proxy, then restarted foxfi.... then it worked.
Click to expand...
Click to collapse
Are any of you using this with an ipad(2)? I am still having issues when trying to connect my ipad2 (ios6) to foxfi ever since moving to the maxx HD (even after the fix by the dev came out a couple weeks back).
This is what I sent the developer earlier today:
-Foxfi starts up like normal
-It shows up on the SSID list on the ipad
-the ipad connects initially like normal, shows up as a connected device on foxfi
-about 5 or so seconds later, the ipad loses the connection and the SSID disappears from the ipad's wifi list
-foxfi still claims that the ipad is connected until I stop the app
I've tried downloading the Foxfi Addon app as others have mentioned but that does nothing to fix the problem. I've uninstalled/reinstalled the app... restarted my phone...toggled the wifi on the ipad... restarted the ipad to no avail.
leyvatron said:
Works for me too. I installed the add-on, enabled proxy, then restarted foxfi.... then it worked.
Click to expand...
Click to collapse
Why did you do that? Mine works without it. Does that mean VZW will charge me?
I've used FoxFi on an unlimited data contract pushing 15-20GB for over a year, and have been using it for the past week on my new RMaxxHD with no issues. VeeZeeDub hasn't done anything to stop me.
scion676 said:
Are any of you using this with an ipad(2)? I am still having issues when trying to connect my ipad2 (ios6) to foxfi ever since moving to the maxx HD (even after the fix by the dev came out a couple weeks back).
This is what I sent the developer earlier today:
-Foxfi starts up like normal
-It shows up on the SSID list on the ipad
-the ipad connects initially like normal, shows up as a connected device on foxfi
-about 5 or so seconds later, the ipad loses the connection and the SSID disappears from the ipad's wifi list
-foxfi still claims that the ipad is connected until I stop the app
I've tried downloading the Foxfi Addon app as others have mentioned but that does nothing to fix the problem. I've uninstalled/reinstalled the app... restarted my phone...toggled the wifi on the ipad... restarted the ipad to no avail.
Click to expand...
Click to collapse
Same issue here using the Nexus 7
AdHoc/Infrastructure issue?
Sent from my white Galaxy S2 4G using Xparent Blue Tapatalk 2
scion676 said:
Are any of you using this with an ipad(2)? I am still having issues when trying to connect my ipad2 (ios6) to foxfi ever since moving to the maxx HD (even after the fix by the dev came out a couple weeks back).
This is what I sent the developer earlier today:
-Foxfi starts up like normal
-It shows up on the SSID list on the ipad
-the ipad connects initially like normal, shows up as a connected device on foxfi
-about 5 or so seconds later, the ipad loses the connection and the SSID disappears from the ipad's wifi list
-foxfi still claims that the ipad is connected until I stop the app
I've tried downloading the Foxfi Addon app as others have mentioned but that does nothing to fix the problem. I've uninstalled/reinstalled the app... restarted my phone...toggled the wifi on the ipad... restarted the ipad to no avail.
Click to expand...
Click to collapse
Same issue here on MAXX HD...with or without FoxFi add-on installed. Never had a problem on my old MAXX, now can't get FoxFi to work on MAXX HD. It worked couple times after multiple reboots of both phone and computer; but usually I can see my hotspot, then will try to connect from my laptop and the hotspot will either disappear from the list or laptop will connect to it but will not go online.
Also, I noticed that download speed on the phone was 22Mbps (via Speedtest) but only 0.6Mbps on laptop when connected via WiFi to RAZR HD hotspot and no Web proxy enabled. I use applications on laptop that need direct connection to Web so setting up a proxy on the browser does not work for me.
Any suggestions/ideas how to get this work on MAX HD?
I was forced to use PDAnet via USB cable for now but it is not convenient for what I am usually doing with my computer.
Barnacle is working for me. Requires root access. I'll try FoxFi again at a later date.
EDIT: This morning I streamed Netflix to my desktop thru Barnacle on my phone for a couple of minutes. And now Barnacle doesn't work either. Something seems fishy here.

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