Radio No working - water damage - Nothing else wrong - AT&T, Rogers HTC One X, Telstra One XL

Can you share what you would suggest if you had a similar experience.
I was walking on the beach for the first time with my newborn, My phone was in my pocket for us to take pictures. it seems like my pocket got wet. The phone has no symptoms of water damage. the indicator under the simcard seems very white to me. but of course the phone is not recognising the sim card.
I tried a couple of sim cards and its no use. The it really seems like Nothing is wrong with the phone except for that.
Any suggestions or idea's ? Please feel free to call me dumb or stupid if you feel like it because that would be very true.
But the good part of the story is that we took some nice pictures
Wifi is working perfectly - if that helps

Are you pretty sure your pocket got wet or not?
I suppose its possible a part of the phone got wet, but water didn't happen to contact the moisture detection sticker in the SIM slot.
You might try a factory reset, and see if that helps (backup any important data/pics first). Or try to turn the phone off, and stick it in a baggy of uncooked rice for a couple days, to see if you can dry it out that way.
Other than that, I can't think of much else to try, without taking the phone apart. If you want to take the phone apart, you can see if there are other moisture stickers inside that have changed color or not (HTC usually places stickers in more than 1 location, including 1 inside the phone). Plus, you can see if there is any moisture or corrosion inside the phone (which you can try to dry or clean up).
You can find guides on how to take the phone apart on this forum by using the search function.

Eject the simcard tray take out the sim and clean the gold contacts on the sim and press it firmly on the sim tray and stick it in

I would also put maybe 1 layer of clear scotch tape on the noncontact side of the sim to make it a little thicker.... This is a common hardware problem with the hox, both att version and international version.. if all fails exhange it
Sent from my HTC One XL using Tapatalk 2

Related

Beware! physical damage to the phone due to the back plastic

Well im having rogers ship me a new phone (i only got the phone last friday, so not even a week yet) because the phone is unable to detect any sim cards. I dont know what the exact cause of the problem is but im pretty sure it has something to do with me opening the back case and pressing it back in too hard. Or maybe i short circuited the metal of the sim card holder some how when i was doing rom reboots
In all honesty, the design of the back panel is completely stupid and really cheap. The plastic is super flimsy and garbage. Plus the way you have to snap it back into the phone requires some pressure that could easily damage the phone.
Just be careful when you guys are touching around that simcard metal area. Any static electric shock could potentially cause you to end up with a expensive brick.
Ummm why do you need to put pressure on the middle area of the phone?
Whenever I place the back cover back on, I just start from the bottom of the phone and make sure that its in and then go around the phone clockwise and clip in the rest of the phone edges and thats it. Never have to touch the centre of the phone.
Max Sterling said:
Ummm why do you need to put pressure on the middle area of the phone?
Whenever I place the back cover back on, I just start from the bottom of the phone and make sure that its in and then go around the phone clockwise and clip in the rest of the phone edges and thats it. Never have to touch the centre of the phone.
Click to expand...
Click to collapse
This is what I also do when I need to put the cover back on.
I didn't press the middle when I was putting back the rear panel but I think I might have touched that metal sim bracket and maybe that's what caused it to short circuit.
Just becarful when handling with no rear panel. Also while charging the phone and trying to get a gps lock, the area behind and around the simcard gets really hot. My stats widget says 53c and that also might have caused this weird short circuit... I I don't know
You're doing it wrong.
Post deleted, wrong thread.
badhobz said:
...
In all honesty, the design of the back panel is completely stupid and really cheap. The plastic is super flimsy and garbage. Plus the way you have to snap it back into the phone requires some pressure that could easily damage the phone.
Just be careful when you guys are touching around that simcard metal area. Any static electric shock could potentially cause you to end up with a expensive brick.
Click to expand...
Click to collapse
Static shock is a potential problem with any electronic device.
I don't think the cover had anything to do with it.
Mine is on and off all the time, 5-10 times a day at times when I'm testing different things. Never had a problem like this.
Actually the back is pretty durable for the amount of times I've torn it off in a hissy fit...plus I love the texture. I'm always afraid I'm going to snap it in half but it can take alot of bending. It's amazingly flexible for plastic. But you never press the middle...slide your finger along the sides only till it all snaps in.
+1 for that. I slide my fingers on the sides to push it in
Sent from my SAMSUNG-SGH-I997R using xda premium
No offense but why is this not locked? How can you brick your phone cause you take the back off the WRONG way?
Sent from my SGH-I997 using xda premium
I wouldn't call what he did "bricking". Bricking is usually caused by an upgrade gone wrong. He supposedly did damage to his hardware by pushing on the center too hard....and it's worth knowing about.
MikeyFTL said:
I'm always afraid I'm going to snap it in half but it can take alot of bending.
Click to expand...
Click to collapse
i think there was a demo by samsung where a rep actually folded it in half and it was fine
MikeyFTL said:
I wouldn't call what he did "bricking". Bricking is usually caused by an upgrade gone wrong. He supposedly did damage to his hardware by pushing on the center too hard....and it's worth knowing about.
Click to expand...
Click to collapse
I know he didnt brick it, I'm just goin on what he referred his problem to. Info that anybody should have known
Sent from my SGH-I997 using xda premium
The back panel is seriously the only thing I dislike about this phone -_-
Why did it have to downgrade from the Captivates nice hard back panel!
in retrospect i think i might have bricked the phone by doing a bad flash instead of it being a physical problem. Im pretty sure somewhere along the way i must have deleted the EFS files when i was trying to get rid of the root and restoring it back to original firmware. I did some research and the problems im having with the no carrier/no imei/ is related to EFS being deleted.
I just dont know how to get it back now.
Also if i send the phone in for warranty and they find out that the EFS is deleted, would they consider that my fault? Luckily the replacement phone i got torched itself (screen burnt out in like 1 hour) so they are replacing that for the galaxy S II but i still have to send the original one back.
you obviously did something wrong. I've had some crazy electronics hooked up to my SIM and other parts of my device. I keep wires soldered onto the mainboard which lead out of the device for direct communication with the processor. I have never run into a single problem.
You did something stupid with your sim card. It does not damage easily even when you're playing with the ciruits all the time. I know this because I do play with the circuits all the time.
DANIEL133337 said:
The back panel is seriously the only thing I dislike about this phone -_-
Why did it have to downgrade from the Captivates nice hard back panel!
Click to expand...
Click to collapse
Maybe to save some money, and to reduce phone weight.

[Q] HELP SIM tray stuck in

I'll start with that fact that I know I did this to myself.
With that out of the way, I need some help. I'm coming from a Moto X (that I was planning on keeping as well), so I bought a nano to micro sim adapter from Amazon.
With my new N5 unboxed and ready to go, I went ahead and tried just the adapter in the micro SIM tray to make sure it fit well. Turns out it goes in, but does not come out, or at least not without the nano SIM installed.
Now I have a shiny new N5 with the SIM tray stuck in the device, but my nano SIM isn't in it. When I insert the SIM ejection tool the tray pops out about 1/8", and I can get my finger nails on it and pull, but it will not come out any further.
I've tried slipping a piece of paper in while it is partially ejected to see if I can get it past a particular stuck point, but I don't really know what part is stuck.
I really don't want to tear open my brand new phone, any other ideas?
sjroberts98 said:
I'll start with that fact that I know I did this to myself.
With that out of the way, I need some help. I'm coming from a Moto X (that I was planning on keeping as well), so I bought a nano to micro sim adapter from Amazon.
With my new N5 unboxed and ready to go, I went ahead and tried just the adapter in the micro SIM tray to make sure it fit well. Turns out it goes in, but does not come out, or at least not without the nano SIM installed.
Now I have a shiny new N5 with the SIM tray stuck in the device, but my nano SIM isn't in it. When I insert the SIM ejection tool the tray pops out about 1/8", and I can get my finger nails on it and pull, but it will not come out any further.
I've tried slipping a piece of paper in while it is partially ejected to see if I can get it past a particular stuck point, but I don't really know what part is stuck.
I really don't want to tear open my brand new phone, any other ideas?
Click to expand...
Click to collapse
Try this it's a video for a iphone, but it may work in your case.
http://www.youtube.com/watch?v=cCMcMkEJAIU
worst come to worst you can pop off the back... http://www.ifixit.com/Teardown/Nexus+5+Teardown/19016
I'm guessing the adapter just isn't sitting flush, maybe try using a business car of paper that's sturdier?
Also try jiggling it up and down light, that how i got the sim tray out of an iPhone that was also stuck because of these damn adapters.
eneka said:
worst come to worst you can pop off the back... http://www.ifixit.com/Teardown/Nexus+5+Teardown/19016
I'm guessing the adapter just isn't sitting flush, maybe try using a business car of paper that's sturdier?
Also try jiggling it up and down light, that how i got the sim tray out of an iPhone that was also stuck because of these damn adapters.
Click to expand...
Click to collapse
Thanks, I'll try it with a little less force. I tried the first reply as well, with a piece of clear thin plastic, but no luck. I can get the plastic pretty far into the tray area, but can't get it to slide out at all. I guess this is one part of the phone they manufactured with really tight tolerances.
I already ordered the ifixit tool kit from Amazon..not sure if two Amazon's make a right, but it is probably the only answer.
So I was in this same position. I was going from Apple iPhone 5 to Google Nexus 5 back and forth. I didn't want to lose my nano to micro SIM adapter, so I put it in the Nexus 5's SIM tray and then into the Nexus 5. Lesson learned: Do not ever stick in an empty SIM adapter (micro-SIM for Nexus 5) into the tray. It will get stuck by the recess portion of the SIM adapter due to the spring terminals inside the phone that makes electrical contact with the metallic portions of the SIM. If you don't know what I mean, take a look at your SIM card and you'll see about three lines that travel across the metallic portions of the SIM. I did not need to open up the Nexus 5 to remove my stuck tray.
It turns out that if you still have the Nexus 5 screen protection film that comes with the new phone that you pull off of the LCD screen side, it is stiff enough to create a ramp for the metallic spring terminals to remove the stuck tray with the adapter in it. Cut across the width of the Nexus 5 screen protection film. Measure such that the width of the film to be about the width of the SIM's metallic width.
Here's a photo of what I'm talking about:
Note the Nexus 5 screen protection film, the Nexus 5 SIM tray in its normal position with the micro SIM adapter card recess portion pointing downwards, the nano SIM, and a piece of folded V shape plastic film cut out.
Pop out the SIM tray from the Nexus 5. It'll probably go out just enough that you can slip in a plastic film. What you do is you bend the cut plastic film in half to create a V shape and you jam in the bent V portion into the bottom side of the SIM tray opening if the Nexus 5 LCD screen is facing you. This is because that's where the SIM card's metallic parts face. You want to use the plastic film at the bent portion, not the two ends of the plastic film to be inserted into the SIM tray so that you can create a ramp to allow the spring terminals inside the phone to slide up and out of the recess of the micro SIM adapter (empty portion of where the SIM would normally go). You are trying to insert the plastic film where the SIM card normally goes into the recess portion of the micro SIM adapter. Make sure that the plastic film goes about more than the length of the SIM card or about the length of tray going into the phone. At that point, while pushing the plastic film into the tray, you will need to wiggle and pull the SIM tray out. I hope you have some finger nails, as that would help.
Watch this YouTube and it's basically what you're suppose to be doing: http://www.youtube.com/watch?v=cCMcMkEJAIU
Good luck. I know I wasted a lot of time removing mine and finally got mine out. Hope this helps someone else out.
hoang51 said:
Pop out the SIM tray from the Nexus 5. It'll probably go out just enough that you can slip in a plastic film. What you do is you bend the cut plastic film in half to create a V shape and you jam in the bent V portion into the bottom side of the SIM tray opening if the Nexus 5 LCD screen is facing you. This is because that's where the SIM card's metallic parts face. You want to use the plastic film at the bent portion, not the two ends of the plastic film to be inserted into the SIM tray so that you can create a ramp to allow the spring terminals inside the phone to slide up and out of the recess of the micro SIM adapter (empty portion of where the SIM would normally go). You are trying to insert the plastic film where the SIM card normally goes into the recess portion of the micro SIM adapter. Make sure that the plastic film goes about more than the length of the SIM card or about the length of tray going into the phone. At that point, while pushing the plastic film into the tray, you will need to wiggle and pull the SIM tray out. I hope you have some finger nails, as that would help.
Watch this YouTube and it's basically what you're suppose to be doing: http://www.youtube.com/watch?v=cCMcMkEJAIU
Good luck. I know I wasted a lot of time removing mine and finally got mine out. Hope this helps someone else out.
Click to expand...
Click to collapse
I was in the EXACT same scenario tonight and just wanted to say thanks. It took about 10 minutes, but I got the tray and the adapter out without breaking anything. Thanks again!
Thank you hoang51 :good::good::good:
It worked and helped me get my nexus 5 tray out.
Remember guys, if you have your tray stuck, try this method (mentioned by hoang51) and be patient. It works!
You saved My N5 too, worked like a sharm
aaronkalb said:
I was in the EXACT same scenario tonight and just wanted to say thanks. It took about 10 minutes, but I got the tray and the adapter out without breaking anything. Thanks again!
Click to expand...
Click to collapse
I'm curious if the pins come up from the bottom of the phone or down from the top. To put it another way, do I slot in the plastic on the top of the sim card tray or the bottom? I assume the bottom but I'm having a bit of trouble getting this to work.
On the positive side, I had some difficulty finding plastic that would fit in there. Paper was, of course, too flimsy. It appears that cutting a rectangle out of an aluminum soda can seems to fit quite well and retain its shape as I fumble around with this.
Thanks for the ideas!
Thank you for the idea, it worked for me too.
One piece of advice for those who are struggling > try to use the piece of plastic unfolded. I found the V shaped folded plastic too thick to properly go inside, as soon as I unfolded it it worked like a charm.
matt68000 said:
I'm curious if the pins come up from the bottom of the phone or down from the top. To put it another way, do I slot in the plastic on the top of the sim card tray or the bottom? I assume the bottom but I'm having a bit of trouble getting this to work.
On the positive side, I had some difficulty finding plastic that would fit in there. Paper was, of course, too flimsy. It appears that cutting a rectangle out of an aluminum soda can seems to fit quite well and retain its shape as I fumble around with this.
Thanks for the ideas!
Click to expand...
Click to collapse
For the record, You need to slide the shim between the bottom of the tray and the phone. Like where the Pins would contact the sim card.
Wasted about 90 min sliding the shim in the topside.
When it's fixed put some duct tape on the underside of the converter. Trim to size. It stopped my pins. You can put a blank cut piece of plastic in the cutout, the duct tape holding it. Just swap the blank for the sim.
Sent from my Nexus 5 using XDA Premium 4 mobile app
Many many thanks to everyone who posted help and advice in this thread especially http://forum.xda-developers.com/member.php?u=3827427
Got my sim tray out after about 20 mins of wiggling. Thought i was doing it wrong but got there in the end. Phew! Was very worried id broken a £350 phone!
Just for the record..... DO NOT PUT EMPTY SIM ADAPTORS IN THE NEXUS 5! :good:
After about an hour of jiggling and wiggling, i finally got it out using my galaxy note 3's screen film. Many thanks i thought my N5 is over.
Hurra!!
Love it when a story has a happy ending. Great example of a helping hand saving many in trouble.
What a freaking nightmare. Tore the whole phone apart and couldn't figure how to get the tray out until I came across this thread. Thanks @hoang51, you saved my arse.
I joined this forum just so I could say thank you for this. I thought I was well and truly humped until I read the trick about folding the plastic film and inserting it into the bottom side of the tray. Popped out after about a minute of fiddling. Big ups sir!
Thank you. This worked for me too.
Corbu said:
Thank you for the idea, it worked for me too.
One piece of advice for those who are struggling > try to use the piece of plastic unfolded. I found the V shaped folded plastic too thick to properly go inside, as soon as I unfolded it it worked like a charm.
Click to expand...
Click to collapse
Thanks a bunch saved my Red Nexus 5
A 0.15 mm feeler gauge, such as this one from AutoZone or Pep Boys is PERFECT for this task. I slid it in on the non-screen-side of the sim tray, pulled on the tray and out it came, instantly, first attempt, no wiggling or playing with it required. The feeler gauges I have are exactly the same width as a mini SIM.
Sadly, I didn't think of this trick a few years ago when I did the same stupid thing with my CR-48 Chromebook's SIM and destroyed the pins forcing the sim adapter out.

[Q] SGS3 4G (Intl) dropped into salt water, alcohol/part swap advice needed

Couldn't find solid/non-contradictory advice on this in previous threads, tl:dr version at the bottom.
Putting this in general Q&A because at least the isopropyl alcohol related stuff shouldn't be too specific, but let me know if it would be okay/worthwhile to copy it to the Galaxy S3 subforum (even just the frankensteining part). Thanks.
Okay, my mother dropped her Galaxy S3 4G (International Version) into salt water. The screen or phone turned off immediately, but the battery was left in for half an hour before she got it home. I didn't know it was salt water til later so I ran a vacuum over the outside (safe distance for static) and put it in a bag of dessicant packets and rice for 24 hours and then powered it on – I didn't realise until I plugged it into my computer that it had actually turned on, but the screen and speaker weren't working (bottom buttons may work but I can't be sure – on turning the phone on they light up for a split second but don't seem to at any other time, not sure whether or not touching them was working and am not powering the phone up again til I've got the buildup off).
I managed to make a backup of data using kies before opening the phone up and noticing the white buildup that indicates salt water, which she then confirmed. Really my fault for not asking in the first place.
Interestingly, the water indicator in the battery compartment hasn't tripped, but obviously the white buildup means there's no way its getting warranty replacement. There's a huge payment left on the phone, and I would like to try and salvage it – I've got experience working with electronics (albeit not in this state), and if I can get the right information it will probably be cheaper than out of warranty repair. I've tried using a bit of contact cleaner on the connectors and managed to get a lot of the white buildup off the screen connector, but it hasn't helped.
From some reading, I've learnt that 90%+ isopropyl alcohol can help deal with the buildup, so I'll head out to get some high-purity stuff from an electronics store over the weekend, however as most functions seem to be working fine except the screen, I don’t know if soaking the mobo is going to do anything, and most of the screen's PCB is inaccessible (the glass, screen, and screen pcb are glued together on the S3 and part of the PCB is covered), so it's difficult to get to with swabs etc.
Does anyone know for certain whether or not the screen section, which has what I assume is thermal compound, can be soaked in isopropyl alcohol without doing irreparable damage? I have seen entire phones soaked, but the SGS3's screen is attached with glue. If the thermal compound is damaged by this, is it replaceable and if so will regular computer stuff work or do I need something in particular?
Failing this (as it's entirely possible stuff has arced or whatever), I am willing to attempt replacing the screen if I can find a suitable donor, however it's not easy to find 4g versions for parts with intact screens and I don't think we're going to pay out the $170 or thereabouts for a new one any time soon (only way that would happen is if I knew it would work and took the phone for myself, giving her my SGS2).
Will the screen section from an Australian non-4G work, and will it being from a different carrier (unlike the US we don't have carrier specific models) cause problems if I use the 4G mobo? Again, I'd prefer answers from people that know for certain, as even buying phones to Frankenstein the thing back to life isn't cheap.
I assume the speaker is the same thus swappable, right? If not, can it be soaked (I assume not but again seen entire phones soaked).
tl;dr: Intl 4G SGS3 dropped in salt water. Dried, screen and touch aren't working, but phone connects/charges and backup made. White buildup on PCB, so warranty replacement out of the question, want to attempt to salvage or failing that, Frankenstein it together.
1) Can the screen section be soaked in isopropyl alcohol without irreparable damage?
2) Will this damage the thermal paste, if so what do I replace it with? Would scraping it off carefully be possible/work?
3) Will an AU SGS3 non-4G screen assembly from a different carrier (no varied models here) work in it?
4) The speaker is swappable between the two, right?
Would prefer answers from people who know for certain/from experience, if you're not certain please explain your logic (don't want to take unnecessary risks).
Sorry if that sounds pushy, a little bit stressed about this as there are a couple of potential donors on ebay that are ending in the next day or so. Thanks in advance!

Mobile internet not working after damaging phone

Hi,
My nexus 5 went for a swim in the toilet last night.
I read some post somewhere that said i need to take the phone apart and dry it all out.
I took the back off and then couldn't find my micro screwdriver, so gave up and just instead dried it out by putting it in a tupper ware container of rice and silica gel.
When you take the back off, there is some glue at the bottom. This glue peeled up some silver circuit that runs all over the bottom of the phone, creating full breaks in it.
My phone has signal, but not great, it connects to wifi ok. But mobile data i.e. H doesn't work at all, i dont even pick up g.
Is the damage to this circuit the problem? Or is it just general water damage?
Can i fix the circuit? Like do they make copper paint or somethin i could use?
Thanks for any advice!

To those who submerged their phone

So the other day I was listening to music in the shower and the phone got some over spray on it.
Upon getting out the front bottom speaker where the music comes out was real poppy, I saw that the black cloth was wet so i blew it out gently and dried it up and it worked fine after a bit. Also the other and more importantly issue was that my sms/mms stopped working. It kept saying that it had no signal and was not able to send text messsages. I took off my case and then the back cover and noticed that it was a little wet on the inside not much, most of it was around the camera area nothing near the sim card.
My question is for those who intentionally and unintentionally put their phone in the water, what effects did you have from the swim? anything that I have encountered and is this a normal reaction from it getting a little wet, not fully submerged just some waterdrops on it?
The back cover always gets firmly pressed in so that wasnt the issue.
I submerge my phone all the time, really. It doesn't really matter if water gets into the back cover of the phone because if you look under the back cover, you'll notice 2 little rubber pads. Those cover the SIM/SD Card slot(s). As for the speaker being "poppy", that's fine, but I wouldn't blow into it; you may just force water in, so just let it be while it dries. Just make sure that once it's done being wet, you take off the back cover and dry it all off. Better safe than sorry!
Yes, that's the directions I saw once for the G3 after its wet. You pull the back cover and dry off around the sim and sd card slots.
Sent from my SM-T530NU using Tapatalk
Alright thanks for the info. Have you experienced any issues with signal after getting wet?
pl4life52 said:
Alright thanks for the info. Have you experienced any issues with signal after getting wet?
Click to expand...
Click to collapse
Typically, no.
Just out it into rice for 2 days and u r done.
I have done that previously for phones but will not do that for this phone. One of the major factors for my purchase was the water resistance if I have to put it into rice every time this phone gets wet it is a waste of time of time for me.

Categories

Resources