Hi all. I've had a search but can't find much on this. A friend has a bog stock Telstra one xl running stock jb. The data connection works fine except written she's trying actually download a file like a pdf attached to an email or an app from the market. When the download starts, the phone switches to hspa mode, as you would expect and then the download pauses before and data is downloaded and the phone switches back to 3g mode. The download never resumes. It works fine on wifi.
I've tried force closing the download and google play apps as well as clearing their data and cache. I've reset the apns to default. I've tried creating a new apn as directed by Telstra's config site. I've tried using different google accounts.
Apart from doing a hard reset, does anyone have any other suggestions?
Thanks heaps
Sent from my XT925 using xda app-developers app
Bump. Nothing?
Sent from my XT925 using xda app-developers app
Curiously, will it download on WiFi?
If so, I suspect an Apn setting or perhaps carrier side issue maybe, will phone surf net on data side of things?
WR
Injected from My ViperXL
Sounds like it could be one of two things.
It could be that when the phone sleeps (screen times out) it switches to a low-power mode to save on battery. (check settings)
Also, If the setting for WiFi sleep is set to always, it will hold a connection even when the phone has timed out.
Or, it could be your friends location. It could be right on the edge of having HSPA+ on the coverage map, thus the phone gets a low HSPA+ signal and switches to WCDMA.
WarRaven said:
Curiously, will it download on WiFi?
If so, I suspect an Apn setting or perhaps carrier side issue maybe, will phone surf net on data side of things?
WR
Injected from My ViperXL
Click to expand...
Click to collapse
Yes, the phone will surf fine on mobile data just won't download actual files. Everything works fine on wifi.
I've checked the apns against my razr hd on the same network. Some were slightly different so i changed them to match. No difference. I reset the apns to default. No difference. I setup the apns to the carriers specifications including a proxy. No difference.
I think she may have to do a hard reset...
Sent from my XT925 using xda app-developers app
M-2The-O-Squared said:
Sounds like it could be one of two things.
It could be that when the phone sleeps (screen times out) it switches to a low-power mode to save on battery. (check settings)
Also, If the setting for WiFi sleep is set to always, it will hold a connection even when the phone has timed out.
Or, it could be your friends location. It could be right on the edge of having HSPA+ on the coverage map, thus the phone gets a low HSPA+ signal and switches to WCDMA.
Click to expand...
Click to collapse
The location makes no difference. I'm sure it's not that.
As for the sleep thing. That would affect all mobile data. But you can be surfing on the internet, find a file to download but then the download will pause straight away. So i don't think it's that...
Thanks for the replies guys.
Sent from my XT925 using xda app-developers app
Just as a further note. I just tried forcing it use the 2g network only and the same problem persists. It uses EDGE to surf but any download instantly pauses...
Strange. Is there any chance an app could be causing it?
Sent from my XT925 using xda app-developers app
Yes, even in its own settings you can set a limit. But I'd expect a toast notification to alert you of that an not be able to surf.
Sounds like something missing in the apn yet to me but that's my feelings on it. My telus uses two, only carrier that does that I know of, I get ok speed on one but with second I get very fast speeds.
WR
Injected from My ViperXL
I've had a very similar thing happen to me as well. It's not restricted to downloading though, it happens while surfing too. So I initiate a download or load a web page or load a page on the XDA app, it switches to HSPA, then it will drop back to 3g and the download goes nowhere. Usually opening a web page (or initiating some other kind of data transfer) will switch it up to HSPA again and the download/web page will resume. It's not a constant thing, only sometimes.
I happen to live in a house with terrible Telstra signal and it happens mostly here. Like I said it's only every now and then for me though. Is the signal strength ok where your friend is?
Sent from my One XL using XDA Premium
No definitely nothing to do with location. You can have full coverage at the problem persists. My Razr hd works perfectly beside it and the one xl supposedly has better reception (blue tick) although I'm yet to see any evidence that the Razr actually has worse reception. It seems very good. Must have come very very close to getting blue tick too...
Sent from my XT925 using xda app-developers app
Related
When my phone shows the H symbol for network, it works well, but when I'm not using the network (no traffic), it falls back into 3g and gets stuck on upload. Occasionally, H service will come back, but often it won't. I have found if I turn the screen off, H service is restored.
I have had this problem for months now. I have a i9020a. Currently I have CM9 April 8th nightly installed, using the i9020AUCKJ1 radio. I just got done reverting to the stock build recently released from Google (IMM76D, I think), then upgrading to CM9.
No matter what I've done, nothing has worked:
1. reverting to stock then upgrading to a custom rom (Team-Kang, CyberGR, CM9, etc);
2. trying different radios;
3. opening phone info (*#*#4636#*#*) and changing it to GSM auto PRL as well as setting the band to USA;
4. making sure the APN is correct;
5. restoring the IMEI backup;
Any ideas what the issue could be?
H is 3G. Only active while data is being actively sent/received and it is actually feasible to use in your current area. Also, are you sure it is not only the animation that gets stuck?
Is there an actual problem, though? Is something not working quite right (data, sync, notifications, etc)?
It gets stuck on UMTS:3 (just keeps trying to upload) and won't work again until I turn off the screen and then it will usually revert to HSDPA:9.
Sent from my Nexus S using Tapatalk
chrisnathan1983 said:
It gets stuck on UMTS:3 (just keeps trying to upload) and won't work again until I turn off the screen and then it will usually revert to HSDPA:9.
Sent from my Nexus S using Tapatalk
Click to expand...
Click to collapse
you should download taskiller.. kill all app before you use your internet, i have same problem and always solved with that way..
hope this helping
Sent from my GT-I5500 using Tapatalk
While taskiller certainly kills most running processes, it does nothing to help my network connection.
On a separate note, my roommate has the same phone and his maintains a steady HSDPA:9 connection without ever dropping into a UMTS:3 connection.
Sent from my Xoom using xda premium
chrisnathan1983 said:
While taskiller certainly kills most running processes, it does nothing to help my network connection.
On a separate note, my roommate has the same phone and his maintains a steady HSDPA:9 connection without ever dropping into a UMTS:3 connection.
Sent from my Xoom using xda premium
Click to expand...
Click to collapse
The normal behavior of the phone is to use HSDPA while it's in need(download/upload) , when not in use automatically goes to UMTS:3
What ROM your room mate is using ? model ? radio ? network ?
---------- Post added at 07:43 PM ---------- Previous post was at 07:36 PM ----------
Gasashi said:
you should download taskiller.. kill all app before you use your internet, i have same problem and always solved with that way..
hope this helping
Click to expand...
Click to collapse
You're talking totally rubbish ... Killing apps will not enhance anything and may even slow things down by needing more CPU power to open auto apps again...
I have expereinced the same issues with my 9020a on ATT. Sent phone to Samsung twice, changed SIM cards 4 times. Updated radios, now on 4.0.4 getting about 120 kbps download speeds while my other phone (work phone), iphone4s on att, gets about 5 mbps.
Call att, they credited me my entire months bill and offered a free galaxy note with a 2 year agreement. My thought is that ma' bell is just killing any unlocked phone or there are issues related to "LTE" rollout they wont admit to that is causing a disruption with 3.5G.
Anyways to the OP, you aren't alone. I too hope someon can help!
My roommate is using the same rom, CM9 (nightly from 3/29 though), radio is i9020xxkb3, network is also AT&T with same plan.
Watching the About Phone/Status on his phone, it stays on HSDPA:9.
My returns to UMTS:3 when not in use, but when in this mode, I get no network traffic at all. I will flash upload but will never download anything. Occasionally, H service will be restored, and I will get my network connection back.
Sent from my Nexus S using Tapatalk
He is also using an i9020a
Sent from my Nexus S using Tapatalk
This is a screenshot of what happens. The mobile signal is consistent until I turn the screen on and the something happens.
Sent from my Nexus S using Tapatalk 2
why you're wifi on ?
I don't always turn it off when I go to work. Unless I'm traveling I usually leave it on.
Sent from my Xoom using xda premium
To begin proper troubleshooting turn wifi off while you browseand report back
I experience the same connectivity problems whether I have the wifi off or not.
Sent from my Xoom using xda premium
same problem bro
i am from the Philippines and i'm experiencing the same problem with my i9023. No connection when on "3G", connection resumes when "H" or "E" appears in status bar
I too have this problem it's annoying!!
Sent from my JB AOKP Nexus S
I have been having this problem with both of my Nexus S 4G ever since I got them 2 months ago.
My data drops out frequently and takes a while to get back up. If I have 4G enabled, then I have to manually reconnect it as it will not do it on it's own. This happens inside AND outside. Driving down the road or just standing in one spot.
I've tried all of the radios (basebands) and about 7 different ROMs and versions.
I've refreshed the data profile, PRL, and even tried the roaming Verizon PRL and Hybrid PRL.
Gone back to stock and tried everything from scratch. Still the same problem.
Dallas/Fort Worth Area
Network: Sprint
Baseband: D720SPRKE1
PRL Version: P:40447
I contacted Sprint and they just told me to update the profile & PRL.....
Any suggestions?
I'm not familiar with the CDMA nexus s, but are you able to change APN's? At one point I'd be able to connect to 3g (I have an I9020A), but every minute or so it would drop, so I fixed up the APN's for my carrier.
iv had a few data issues
forcing PRL and account updates has fixed it a couple of times
i'v bought used phones that iv had
to have sprint force update
im on LC1
[altho i cant tell any significant difference here]
and my prl is 61086
[a business account]
im currently on slim
make sure your mobile network
is set to roam
is not set to home only
Am I the only one with this problem? As I'm typing this I lost data but still had 3 bars. I never drop calls but only data.
Help please. This is driving me nuts.
Sent from my Nexus S 4G using xda premium
andrewddickey said:
Am I the only one with this problem?
Click to expand...
Click to collapse
no
i go thru periods of it acting bizarre
try disabling wifi and reboot
this USUALLY fixes mine till wifi is re-enabled
and i drop the sprint connection a few times
riding around
it then fails to re-acquire the IP address.
look in your status and see if you still have an IP
when your data fails
fwiw
I never use Wi-Fi. Ever.
Happens while using both 3G and 4G.
Sent from my Nexus S 4G using xda premium
4G is worthless here...
i dont even bother with the switch
does it do the same thing if you disable 4G?
I almost always have to use 4G (if possible) since 3G speeds are slower than dial-up.
I've tried rebooting and leaving 4G off, and still the same. Even tried going back to Gingerbread.
Sent from my Nexus S 4G using xda premium
andrewddickey said:
I almost always have to use 4G (if possible) since 3G speeds are slower than dial-up.
I've tried rebooting and leaving 4G off, and still the same. Even tried going back to Gingerbread.
Sent from my Nexus S 4G using xda premium
Click to expand...
Click to collapse
If going back to GB doesnt help, maybe it is hardware related?
---===:::Greetzz, jojoost:::===---
Sent from my iPad using Tapatalk HD
This is happening with BOTH of my NS4G.
Possibility that BOTH have hardware defects?
Do a profile and prl update
Hit the thanks button if i helped
R0M CHEF said:
Do a profile and prl update
Hit the thanks button if i helped
Click to expand...
Click to collapse
In the original post, I stated that was one of the things I've done.
have you checked to see if you have an IP address
when data fails?
mine shows "unavailable" when it's wonky
and wont re-aquire till i reboot.
i'v seen this on 2 phones
off and on including on oem 2.3.7
fwiw
andrewddickey said:
Am I the only one with this problem?
Click to expand...
Click to collapse
I have the same problems. From what I understand, its a problem with the hardware. I can confirm that's probably the case, because I've tried many different ROMs (stock, cm, etc...) and they all have the same radio issues (3g/4g and wifi)...
I have an NS4G in the DFW area and haven't seen the issues you're reporting. I'm currently on 4.0.4 with D720SPRLC1 baseband. Maybe I'm just lucky and have a good signal at work and home. It's very rare that I find an area of DFW where I don't get any data signal at all. Not sure what to suggest.
I get random drops too and i hate it. My 3g speeds are fairly good even above 1 mbps. Highest i ever got on 3g was 1.51 mbps
Mine will lose data if I'm in a coverage free area for an extended period of time, when I'm back in range 3g icon will show up just never reconnect. A reboot fixes it
Certain Areas
There are certain areas where I live that data just disappears. Although this is just a network thing I believe. It's weird though when I am driving it's like a 10 second drop and then all is good. Hope you get a solid fix!:victory:
Backup 4g Partition
REMOVED - was a bad idea.
I've actually replaced BOTH of the phones with brand new NS4Gs and they shipped with ICS.
Still the same problem.
This is driving me nuts. I was driving and trying to download Maps for the new phone from the Play Store and it took 6 tries. Kept saying RETRY.
What I've come to believe is happening is:
When 4G connects, 3G disconnects. When 4G drops (which is does frequently), 3G has to reconnect.
***Is there a way to keep 3G "on" in the background while 4G is connected?*** Maybe a way for the radio to transition back and forth?
Back on my Thunderbolt I was able to force LTE only, which comes in handy while I'm at work and don't need to worry about voice calls and want a fast data connection. In my office the 4G reception is just weak enough to push me onto 3G, but the weak 4G connection is still much faster than the strong 3G connection.
Google only turned up the *#*#4636#*#* / Phone Info app method, which works fine for disabling LTE but not forcing it. I can select 'LTE only' with this method, but the selection doesn't stick and immediately reverts to 'CDMA/LTE/EVDO' if I press back or restart or turn off and on the radio.
Can someone please detail a way to force a 4G LTE connection or shed some light on why the method I've tried may be failing?
foxalot said:
Back on my Thunderbolt I was able to force LTE only, which comes in handy while I'm at work and don't need to worry about voice calls and want a fast data connection. In my office the 4G reception is just weak enough to push me onto 3G, but the weak 4G connection is still much faster than the strong 3G connection.
Google only turned up the *#*#4636#*#* / Phone Info app method, which works fine for disabling LTE but not forcing it. I can select 'LTE only' with this method, but the selection doesn't stick and immediately reverts to 'CDMA/LTE/EVDO' if I press back or restart or turn off and on the radio.
Can someone please detail a way to force a 4G LTE connection or shed some light on why the method I've tried may be failing?
Click to expand...
Click to collapse
I believe if you download the app called phone info from the market it has an option for lte only...not 100% sure but worth a shot
Sent from my SCH-I535 using xda premium
Using the phone info app is the same as *#*#4636#*#*, which, as detailed in op, doesn't work.
Sent from my Galaxy S III
foxalot said:
Using the phone info app is the same as *#*#4636#*#*, which, as detailed in op, doesn't work.
Sent from my Galaxy S III
Click to expand...
Click to collapse
Ok and like I stated I wasn't sure if it would work and I do know it had the option...sorry for wasting your time by trying to lend a hand
Sent from my SCH-I535 using xda premium
No need to be defensive, thanks anyway.
:Bump:
I would also like to know if there's a way to force LTE.
or even a way to force 3g/4g only, no 1x. 1x totally kills my battery whenever my phone gets a bad enough connection, I'd rather just turn off mobile network than have 1x, but would be way easier if this was done automatically for me
hi has anyonr else eperiance this same issue. whenever I go to an area that has little signal or turn the wifi off and on my phone resets to 3g. I have to keep going into the apn settings and change it from EHRPD to 4GLTE and then restart my phone. I cant change any of the settings oe delete extra APN's so I posted a screenshot and im hoping someone can help me out. Thanks
Sent from my SCH-I535 using xda app-developers app
plasmasnakeusa said:
hi has anyonr else eperiance this same issue. whenever I go to an area that has little signal or turn the wifi off and on my phone resets to 3g. I have to keep going into the apn settings and change it from EHRPD to 4GLTE and then restart my phone. I cant change any of the settings oe delete extra APN's so I posted a screenshot and im hoping someone can help me out. Thanks
Sent from my SCH-I535 using xda app-developers app
Click to expand...
Click to collapse
not that it helps much, but this is an issue seeming to affect alot of us. I havent been able to correct it yet however. If I find anything out I'll post it.
Just put on airplane mode and turn it back off. Boom your done.
Sent from my SCH-I535 using xda premium
Is that an app you use to change those settings or is that buried somewhere?
Sent from my SCH-I535 using xda app-developers app
I just checked as I haven't seen it yet either. Settings, More settings, mobile network, access point names
Kind of cool. Mine showed the first option chosen but it hope between 3G and 4G as usual. Choosing LTE made no difference for me. I have virtually no 4g signal where I love
Sent from my SCH-I535
xceebeex said:
Is that an app you use to change those settings or is that buried somewhere?
Sent from my SCH-I535 using xda app-developers app
Click to expand...
Click to collapse
Airplane mode is a feature of the phone and turns off all radios. You can hold the power button and choose airplane mode or use the quick toggle in the notification window. Since it sounds like you may be in an area with weak 4G, you can also use an app called Phone Info to set it to CDMA auto (PRL) under Device Information. You can also change it back to LTE/CDMA/EvDO if you want it to switch as normal.
With the Verizon S3, is there the need to do *228 (or *22899) ? I did this every so often on my old HTC Incredible.
frankybeenz said:
With the Verizon S3, is there the need to do *228 (or *22899) ? I did this every so often on my old HTC Incredible.
Click to expand...
Click to collapse
Doesn't work on LTE devices. A reboot essentially does the same thing. Some have recommended pulling the battery with the phone on, removing the sim card for about 30sec and then putting everything back in.
Thanks, I know what airplane mode is, wasn't sure where the APN setting was. I will look in to phone info though.
Sent from my SCH-I535 using xda app-developers app
Are you guys also experiencing the "No Sim Card" and "No Network Connection" issues?
Or is this an entirely different issue?
When this phone goes to 3g, it does seem extra bad on how long it takes to switch back to 4g. i have areas where i live where it goes to 3g when going in between hill (less than a 50 foot stretch) and it will not go back to 4g for over 10 minutes if i dont manually do it. Not to mention my LTE never goes above 10 mbps on the best days
Somewhat related...If you use Anycut to create a shortcut to IOTHiddenMenu, enter the ##DATA# Menu, edit. Under "Advanced", there is an LTE toggle, under "Other" > "HDR/1X" you can set the phone mode, and then under "Other" > "LTE APN Settings" you can somewhat modify the APN settings, reset and discard. If it asks for a password, it's 000000.
I gave these a try. I'm trying to find a way for my phone to favor 4G when there's a 4G signal, no matter how weak.
Yesterday I did a test, 3G with 3 bars vs 4G with 0 to 1 and 4G had consistently faster download speeds and shorter ping times. The upload varied from similar to 3G to slower.
Sent from my SCH-I535
Josolanes said:
I gave these a try. I'm trying to find a way for my phone to favor 4G when there's a 4G signal, no matter how weak.
Yesterday I did a test, 3G with 3 bars vs 4G with 0 to 1 and 4G had consistently faster download speeds and shorter ping times. The upload varied from similar to 3G to slower.
Sent from my SCH-I535
Click to expand...
Click to collapse
probably easier said than done. The phone info app can force LTE but you lose voice and text.
Ya I found that out yesterday when testing speeds. I went to send a text then make a call and no luck
Otherwise 4G service where I live could be excellent at one spot then a mile away no service. If I had excellent 4G consistently I'd consider GoSMS which I believe has the option for data text and also a separate VoIP app
Ah well hopefully something will be figured out eventually. With a strong 4G signal 4G is considerably faster and more consistent than my 20mbps home broadband
Sent from my SCH-I535
send it back
I've had similar issues with my network. I had no 4G in 4G areas, but mainly my wifi would disconnect randomly and 3G also dropped to 1X a lot. I ended up having to send it back and get another one. So far no issues. Also the new ones have an "Updated" sticker on them. I think it was just a software update they applied, but I never got the OTA on my old phone.
lefos123 said:
I've had similar issues with my network. I had no 4G in 4G areas, but mainly my wifi would disconnect randomly and 3G also dropped to 1X a lot. I ended up having to send it back and get another one. So far no issues. Also the new ones have an "Updated" sticker on them. I think it was just a software update they applied, but I never got the OTA on my old phone.
Click to expand...
Click to collapse
Your new phone came with an already updated firmware version I535VRALG1 instead of the original version I535VRALF2.
lefos123 said:
I've had similar issues with my network. I had no 4G in 4G areas, but mainly my wifi would disconnect randomly and 3G also dropped to 1X a lot. I ended up having to send it back and get another one. So far no issues. Also the new ones have an "Updated" sticker on them. I think it was just a software update they applied, but I never got the OTA on my old phone.
Click to expand...
Click to collapse
I'm having the same issue with my second replacement phone... My first one was replaced for an entirely different issue (loose home button).
Did you get the "No Sim Card" notification and "No Network Connection" message?
I think I might have to return this one as well...
PJnc284 said:
probably easier said than done. The phone info app can force LTE but you lose voice and text.
Click to expand...
Click to collapse
Not sure if anyone will have the same luck I have with the "Phone Info" app, but with it I was able to get my 4g service back and my phone is functioning normally again. Just open the app, select Device Information and scroll down to "Set preferred network type" and select "LTE/CDMA/EvDo" then get out of the app.. 4g should return shortly there after. When I looked at it, my device was set to "GSM/CDMA auto (PRL)"
Hey guys,
For the past month, I have been fighting reception issues at my house, which isn't in the best of locations for cell service. With 3G/LTE enabled, I would get 2-3 bars and then the signal would disappear and stay that way. I used to be able to move the phone an inch in one direction and the signal would change. Then, the phone started developing an issue where it would drop the signal and not even try and pick it back up again until I cycled the airplane mode. It got so bad that I would cycle it and 10+ messages and voicemails would come flooding in and then the connection would drop again.
Well, I've played with multiple roms and am now on CM10.2 for a overall stable platform. I've tried just about every APN setting there is out there, and just last night I stumbled on a little trick. Normally when changing network modes, the change doesn't stick, and I have heard of this being common. Well, somewhere on the net, a guy mentioned to go under "Settings > Wireless & Networks (more...) > Mobile Networks > Network Operators and select AT&T when it shows up, then try and change Network Mode. Well, that worked great and now I have a very reliable EDGE connection through-out my house (4-5 bars). Even the connect to 2G only toggle works as well. At this point, I definitely prefer leaving it like this, since I get a very reliable connection and it looks like possible better battery life as well.
My question is, why does it do this? Is there a bug in the switching part of the network mode selection? I'm definitely ignorant to how that side works and any information for the subject would be fantastic at this point. It would be nice to have EDGE be a priority at my house, but out and about where 3G/LTE is available for the phone to properly pick it up. Are there external apps that help control such switching? Thanks!
What radio are you currently using?
Sent from my SAMSUNG-SGH-I727 using xda app-developers app
holeindalip said:
What radio are you currently using?
Sent from my SAMSUNG-SGH-I727 using xda app-developers app
Click to expand...
Click to collapse
Currently using UCMC1.