[Q] No Text or Voice after Stock upgrade - Motorola Photon Q 4G LTE

Hello all,
Me and My Wife both have New Photon Qs, Mine has been rooted, Custom Recovery and all that on the newest stock rom.
Hers it completely stock, she moved to upgrade it to the newest release last night the upgrade went off without a hitch however not when she calls out she gets an audible error "Error 16, Switch 321" and Texts Fail to send, how ever 3G works, 4G not available in out area,
I kept both of our MSL codes and compare settings, nothing different except the obvious, Also forced a Reactivation on her phone ##RTN# this did not work either.
As she is still well within her 14 day return, and 30 sprint warranties, should I have them swap this phone out?
Sprint was not much help in this Matter

Try to force a PRL update.
Then I would at least have Sprint look at it.

JaceAlvejetti said:
Hello all,
Me and My Wife both have New Photon Qs, Mine has been rooted, Custom Recovery and all that on the newest stock rom.
Hers it completely stock, she moved to upgrade it to the newest release last night the upgrade went off without a hitch however not when she calls out she gets an audible error "Error 16, Switch 321" and Texts Fail to send, how ever 3G works, 4G not available in out area,
I kept both of our MSL codes and compare settings, nothing different except the obvious, Also forced a Reactivation on her phone ##RTN# this did not work either.
As she is still well within her 14 day return, and 30 sprint warranties, should I have them swap this phone out?
Sprint was not much help in this Matter
Click to expand...
Click to collapse
yeah, after the update, phone service can fail. when she makes a call, if she stays on the line the error should redirect her to Sprint Tech who SHOULD be able to fix it and tell her to reboot the phone. i went thru that 2 or 3 times(messing with my phone and re-updating ). i think i tried manual methods but to no avail.

Thank you both for the replies, I have Forced the PRL and just forwarded your message yogi2010, to her to have her try it as I am at work

JaceAlvejetti said:
Thank you both for the replies, I have Forced the PRL and just forwarded your message yogi2010, to her to have her try it as I am at work
Click to expand...
Click to collapse
cool, that should do the trick. i just remembered she will have to provide the account PIN or answer the security question to authorize the reset.

She has all security info, I guess as of this morning, after leaving it off all night, she can make phone calls again, just not Text

Related

VZW GS3 i535 - Error with CM10 Update, have 4G data but NO MOBILE NETWORK

So long story short...
- Updated to CM10 official "stable" build last night (from November 1st Nightly, which I never had issues with)
- Started it up, phone wouldn't activate.
- Read about a hotfix. Wiped, flashed, applied hotfix, etc.
- Still could not activate/receive phone calls.
- Tried to flash back to stock with root and it didn't work.
- Realized my IMEI was missing.
- Followed a guide to get my IMEI back.
- Still not much progress. I can get 4G data, but when I try to make a phone call it says "Mobile network not available".
- Decided to ODIN + flash 100% stock
- Still no phone calls sending/receiving.
Now I can access 4G data, but I cannot make or receive phone calls. I have tried various wipes, resets, battery removals, SIM removals, etc. etc.
Anyone have any advice for me? It has been about 12 hours now that I've been without service.
It does show that I have 3-4 bars on the status bar, but I still cannot make calls.
Much appreciated.
aereolaite said:
So long story short...
- Updated to CM10 official "stable" build last night (from November 1st Nightly, which I never had issues with)
- Started it up, phone wouldn't activate.
- Read about a hotfix. Wiped, flashed, applied hotfix, etc.
- Still could not activate/receive phone calls.
- Tried to flash back to stock with root and it didn't work.
- Realized my IMEI was missing.
- Followed a guide to get my IMEI back.
- Still not much progress. I can get 4G data, but when I try to make a phone call it says "Mobile network not available".
- Decided to ODIN + flash 100% stock
- Still no phone calls sending/receiving.
Now I can access 4G data, but I cannot make or receive phone calls. I have tried various wipes, resets, battery removals, SIM removals, etc. etc.
Anyone have any advice for me? It has been about 12 hours now that I've been without service.
It does show that I have 3-4 bars on the status bar, but I still cannot make calls.
Much appreciated.
Click to expand...
Click to collapse
i don't know the number off the top of my head, but someone said to call the # that gets your number reprovisioned, that could possibly fix the issue thats plaguing you
edit: just did a quick search and someone said just call verizon from another phone and say "hey, i need ya to reprovision my phone, its number is blahblahblah" and just go thru it that way
digitalsynner85 said:
i don't know the number off the top of my head, but someone said to call the # that gets your number reprovisioned, that could possibly fix the issue thats plaguing you
Click to expand...
Click to collapse
Try to reprovision your sim card using this code:
*2767*3855#
It will format your internal storage so back it up. You must be on TouchWiz as well.
Sent from my SCH-I535 using xda app-developers app
Same Issue!
Still not much progress. I can get 4G data, but when I try to make a phone call it says "Mobile network not available".
- Decided to ODIN + flash 100% stock
- Still no phone calls sending/receiving.
Now I can access 4G data, but I cannot make or receive phone calls. I have tried various wipes, resets, battery removals, SIM removals, etc. etc.
Anyone have any advice for me? It has been about 12 hours now that I've been without service.
It does show that I have 3-4 bars on the status bar, but I still cannot make calls.
Much appreciated.[/QUOTE]
Same nearly EXACT problem for me. Back on stock now still no phone but I do have data. Did the provisioning code but still get mobile network not available message. Did calling Verizon work? Any help greatly appreciated!
jamestheartist said:
Still not much progress. I can get 4G data, but when I try to make a phone call it says "Mobile network not available".
- Decided to ODIN + flash 100% stock
- Still no phone calls sending/receiving.
Now I can access 4G data, but I cannot make or receive phone calls. I have tried various wipes, resets, battery removals, SIM removals, etc. etc.
Anyone have any advice for me? It has been about 12 hours now that I've been without service.
It does show that I have 3-4 bars on the status bar, but I still cannot make calls.
Much appreciated.
Click to expand...
Click to collapse
Same nearly EXACT problem for me. Back on stock now still no phone but I do have data. Did the provisioning code but still get mobile network not available message. Did calling Verizon work? Any help greatly appreciated![/QUOTE]
Try a new sim card?
bageloid said:
Same nearly EXACT problem for me. Back on stock now still no phone but I do have data. Did the provisioning code but still get mobile network not available message. Did calling Verizon work? Any help greatly appreciated!
Click to expand...
Click to collapse
Try a new sim card?[/QUOTE]
Yep. Put my girlfriend's in and same thing. Going to try re-rooting, installing stock TW again, and see what happens.
jamestheartist said:
bageloid said:
Try a new sim card?
Click to expand...
Click to collapse
Yep. Put my girlfriend's in and same thing. Going to try re-rooting, installing stock TW again, and see what happens.
Click to expand...
Click to collapse
Your eri might be borked... The only way I was able to fix that on my phone was using the now deleted IMEI and ERI tool thread.
edit:http://webcache.googleusercontent.c....6.0...0.2...1c.1.15.psy-ab.DIaMHJmSIlU&pbx=1
Unfortunately the attachment links are dead
Damn, that's what I figured too. I have seen some issues semi-related to this subject with others who were running CM 10.1 roms, not just S3 owners, so I guess that no matter how many times you do something right, sometimes things still go wrong, It just is what it is, or that damn program HiApn was a little beyond me, and I borked it up that way. Got the new TouchWiz multi-window OTA update update fine though, re-rooted it and was going to explore it further, but I think I'm just going to replace it under warranty since the one year will be up in a couple weeks. Sorry to do that, since it keeps the price of phones high, but crap. It looks like it's toast for telephony, although 911 DOES work, just nothing else phone related. It sees my phone number, and can read that much of the sim, and my IMEI appears to be true. Strangest damn thing! Oh well, looks like a re-locked bootloader and Triangle Away for me.Thanks for your responses, best of luck to the OP....
(Oh, and btw, I actually like that multi-window feature, so when I get my new one, I'm just going to leave it factory!)
Wait a minute...borked ERI? That's fixable? If it's not too radical, I have a few days to try that before I have to send my original phone back, so if I can fix it I'd rather do that.
After reading that post you put up a link to, my ERI is already at 5...?

[Q] Can't make phone calls. Already restored ERI and MEID.

I was having issues on my rooted verizon galaxy s3 running beans version 15. I would get a circle on data when tethering. I went back to root66 learned my IMEI and ERI were set to zero and now they are at 5 and the correct things...I have data I've had it 4g LTE that is and can tether just fine. I'm using my phone currently to ask this question. I cannot dial or send texts...on beans it just says dialing with no tone on root66 it would say no network available. My # shows my service is there...when I click LTE/CDMA in network it says searching and I hit ok. I don't know if that means it needs to search first or what...I really don't know what to do I have searched all day and done everything I know to do and now I'm just lost. I also did *228 and it said my sim wasn't registered then I rebooted and did it and it worked....so no clue what is going on.
Under phone status my phone said Service State: Out of Service when on root66 but now it says In Service. Still don't understand this.
Mobile network state: connected in root66 it was trying to connect randomly.
Phone #: Correctly displayed
Prl and ERI Version: 15211 and 5
Device State: normal.
Everything seems good : (
StriferZer0 said:
I was having issues on my rooted verizon galaxy s3 running beans version 15. I would get a circle on data when tethering. I went back to root66 learned my IMEI and ERI were set to zero and now they are at 5 and the correct things...I have data I've had it 4g LTE that is and can tether just fine. I'm using my phone currently to ask this question. I cannot dial or send texts...on beans it just says dialing with no tone on root66 it would say no network available. My # shows my service is there...when I click LTE/CDMA in network it says searching and I hit ok. I don't know if that means it needs to search first or what...I really don't know what to do I have searched all day and done everything I know to do and now I'm just lost. I also did *228 and it said my sim wasn't registered then I rebooted and did it and it worked....so no clue what is going on.
Under phone status my phone said Service State: Out of Service when on root66 but now it says In Service. Still don't understand this.
Mobile network state: connected in root66 it was trying to connect randomly.
Phone #: Correctly displayed
Prl and ERI Version: 15211 and 5
Device State: normal.
Everything seems good : (
Click to expand...
Click to collapse
I'm having the same problem. I haven't yet gone back to Root66, because that is going to be a major pain (really REALLY don't like using ODIN and haven't found a flashable zip to use from CWM), and my phone has had trouble staying connected to a computer ever since I took it out in a snowstorm a few months back, so I'm nervous that doing stuff via ODIN is going to end poorly. This was after I flashed to Carbonrom 1.7, which is Android 4.2.2. Initially I got stuck on the activation screen, with no phone number, nothing, but after I switched my CDMA subscription mode from NV to RUIM/SIM, I got the phone number and PRL version back. Phone number now appears correct, and PRL version is 15223. IMEI still reads 0, though. I had an IMEI backup from back when I first flashed from ICS to JB, but restoring it doesn't seem to have any effect. I'm going to keep looking for a flashable Root66 zip, and if not I'll see if I can get something to work via ODIN (or see if I can maybe get the AOSP modem solution thing to work though the script I found didn't run) and report back. I don't do a whole lot of phone calls, and data is working fine, so it's not a hugely pressing issue, but I do want to get this solved ASAP. If anyone's got any thoughts or input, I know we'd both appreciate help. In the meantime, I'll press on and we'll see what happens.
adiv.paradise said:
I'm having the same problem. I haven't yet gone back to Root66, because that is going to be a major pain (really REALLY don't like using ODIN and haven't found a flashable zip to use from CWM), and my phone has had trouble staying connected to a computer ever since I took it out in a snowstorm a few months back, so I'm nervous that doing stuff via ODIN is going to end poorly. This was after I flashed to Carbonrom 1.7, which is Android 4.2.2. Initially I got stuck on the activation screen, with no phone number, nothing, but after I switched my CDMA subscription mode from NV to RUIM/SIM, I got the phone number and PRL version back. Phone number now appears correct, and PRL version is 15223. IMEI still reads 0, though. I had an IMEI backup from back when I first flashed from ICS to JB, but restoring it doesn't seem to have any affect. I'm going to keep looking for a flashable Root66 zip, and if not I'll see if I can get something to work via ODIN (or see if I can maybe get the AOSP modem solution thing to work, though the script I found didn't run) and report back. I don't do a whole lot of phone calls, and data is working fine, so it's not a hugely pressing issue, but I do want to get this solved ASAP. If anyone's got any thoughts or input, I know we'd both appreciate help. In the meantime, I'll press on and we'll see what happens.
Click to expand...
Click to collapse
I had an issue installing carbon rom too a while back but just went back to stock and then redid everything from there...this is my first time encountering such a huge issue that I can't solve on my own. Everything seems FINE now..IMEI everything was repaired and fixed. Odin takes around 12-15 minutes if you wanted to try that...How did you change your subscription mode? Maybe there are some things I haven't tried yet....if so I'd like to know how and where.
StriferZer0 said:
I had an issue installing carbon rom too a while back but just went back to stock and then redid everything from there...this is my first time encountering such a huge issue that I can't solve on my own. Everything seems FINE now..IMEI everything was repaired and fixed. Odin takes around 12-15 minutes if you wanted to try that...How did you change your subscription mode? Maybe there are some things I haven't tried yet....if so I'd like to know how and where.
Click to expand...
Click to collapse
System Settings>More...>Mobile Networks>CDMA Subscription.
I had issues with Carbon 1.6.1, and flashed back to 1.5, which was great except that occasionally normal-pressing the home button would start registering as a long-press until I rebooted. Decided to try Carbon 1.7, then this happened. As I understand it, though, whether or not your IMEI gets borked is a bit of a matter of chance, not necessarily ineptitude on the part of a ROM's developer team. That's why you're encouraged to backup your IMEI before any serious system modification. Dunno why my backup isn't working, though... that part is what's most annoying.
adiv.paradise said:
System Settings>More...>Mobile Networks>CDMA Subscription.
I had issues with Carbon 1.6.1, and flashed back to 1.5, which was great except that occasionally normal-pressing the home button would start registering as a long-press until I rebooted. Decided to try Carbon 1.7, then this happened. As I understand it, though, whether or not your IMEI gets borked is a bit of a matter of chance, not necessarily ineptitude on the part of a ROM's developer team. That's why you're encouraged to backup your IMEI before any serious system modification. Dunno why my backup isn't working, though... that part is what's most annoying.
Click to expand...
Click to collapse
Man I don't know. I only use my phone when it comes to calls and keeping up with anything work and personal. I don't know where to begin..wish I could reset everything lol
StriferZer0 said:
Man I don't know. I only use my phone when it comes to calls and keeping up with anything work and personal. I don't know where to begin..wish I could reset everything lol
Click to expand...
Click to collapse
That you can do. There are multiple guides out there for completely resetting back to stock, for situations like needing to return a phone to Verizon and wanting to erase any trace of your fooling around with OS components. For me, I seem to be completely unable to connect the phone to computer via USB, so ODIN is completely out. Thinking I might bring it to Verizon and see what they can do. I've currently got it on JellyWiz RLS13, which is based on the stock TW JB OTA, so hopefully that's close enough that it won't throw any flags for them and they can do some magic or something and reset the IMEI.

Strange Problem - Can't Send SMS

Ok, first of all I'm an old veteran at flashing ROMs. Secondly, I know about the SIM card reset, where I restore my phone to factory settings and enter a number in the dialpad (can't remember it, have it written down) to reset your network connection. The thing is, I have a few hours left at work before I'll have time to attempt that, so I wanna explain this issue to the community and see if there's an easier option.
So, to start, I have been running the 01/02 build of Bean Stalk 4.4.2 for a few weeks now with no issue. I'm also on the latest modem, VRUCML1, which I again have been running for a while with no issue.
Today I decided to try out some newer builds, so I made a nandroid and then flashed the new Carbon 4.4 build (01/19). This was when I had my first network issue, where it had me stuck in roaming even though I was in my home. So, thinking the ROM may still have some issues, I switched to a newer build of Bean Stalk (01/17). While I now had mobile data back, I found that my phone was unable to send SMS.
I finally restored my nandroid, yet now I find that this problem is still persisting. I flashed the previous modem, VRBMF1, and the problem still persists.
The weirdest thing, though, is that even though it won't send SMS, my mobile data works fine. I'm able to browse the web at full LTE speeds, but not send SMS.
Edit: After a recent test, it seems phone calls won't work either. So my phone seems to be handling the LTE functions well enough, but is having trouble with the CDMA/EVDO part of the antenna.
Anyone who has any advice, please help. Like I said, I'm inclined to do a SIM reset, but won't be able to until much later tonight.
TenderloinShadow said:
Ok, first of all I'm an old veteran at flashing ROMs. Secondly, I know about the SIM card reset, where I restore my phone to factory settings and enter a number in the dialpad (can't remember it, have it written down) to reset your network connection. The thing is, I have a few hours left at work before I'll have time to attempt that, so I wanna explain this issue to the community and see if there's an easier option.
So, to start, I have been running the 01/02 build of Bean Stalk 4.4.2 for a few weeks now with no issue. I'm also on the latest modem, VRUCML1, which I again have been running for a while with no issue.
Today I decided to try out some newer builds, so I made a nandroid and then flashed the new Carbon 4.4 build (01/19). This was when I had my first network issue, where it had me stuck in roaming even though I was in my home. So, thinking the ROM may still have some issues, I switched to a newer build of Bean Stalk (01/17). While I now had mobile data back, I found that my phone was unable to send SMS.
I finally restored my nandroid, yet now I find that this problem is still persisting. I flashed the previous modem, VRBMF1, and the problem still persists.
The weirdest thing, though, is that even though it won't send SMS, my mobile data works fine. I'm able to browse the web at full LTE speeds, but not send SMS.
Edit: After a recent test, it seems phone calls won't work either. So my phone seems to be handling the LTE functions well enough, but is having trouble with the CDMA/EVDO part of the antenna.
Anyone who has any advice, please help. Like I said, I'm inclined to do a SIM reset, but won't be able to until much later tonight.
Click to expand...
Click to collapse
Go into About Phone -> status check your IMEI and PRL and such are they still there?
buhohitr said:
Go into About Phone -> status check your IMEI and PRL and such are they still there?
Click to expand...
Click to collapse
My IMEI is there, it was the first thing I checked. I did the whole IMEI backup thing way back in the beginning with this phone.
IMEI wouldn't explain the problem anyway. I still have 2-3 bars of LTE at all times, which I wouldn't have if I didn't have my IMEI. For whatever reason regular phone communications (SMS/Calls) won't go through. Since I know that Verizon still routes those communications through the older CDMA/EVDO network, I'm assuming that's the source of my problem.
TenderloinShadow said:
My IMEI is there, it was the first thing I checked. I did the whole IMEI backup thing way back in the beginning with this phone.
IMEI wouldn't explain the problem anyway. I still have 2-3 bars of LTE at all times, which I wouldn't have if I didn't have my IMEI. For whatever reason regular phone communications (SMS/Calls) won't go through. Since I know that Verizon still routes those communications through the older CDMA/EVDO network, I'm assuming that's the source of my problem.
Click to expand...
Click to collapse
Sure just make sure things don't get corrupted, if everything is still in order then you can reset sim, worse case call VZ and they can reset (re-provision) the sim for you. Happened to me twice and VZ solved them in both cases.
The problem i had i couldn't recieved calls. Everything worked fine..
I ended up getting new sim card then the employee dialed *73 then my fone was back in action
buhohitr said:
Sure just make sure things don't get corrupted, if everything is still in order then you can reset sim, worse case call VZ and they can reset (re-provision) the sim for you. Happened to me twice and VZ solved them in both cases.
Click to expand...
Click to collapse
yeah I figured that would have to be the answer from the beginning. Have to Odin back to stock first, won't be able to do that for probably another 3-4 hours because of a work meeting that's about to start, so I figured I'd ask around.
If anyone has any other ideas, I'm open to them. Otherwise I'll reprovision tonight and report back.
The data/sms issue isn't odd... sms and calls are on the 1x protocol, data is on the LTE/CDMA/EvDO, so if you can't send sms, you can still use data.
Have you tried flashing one of the stock-based roms and seeing if the issue remains? I've encountered that before where stock is fine, but CM/AOSP roms have a wonky issue and *some* people report after doing so, they can get data/calls working on the custom roms. Unfortunately, my resolution there was to cab (LG device) back to factory image.
beepea206 said:
The data/sms issue isn't odd... sms and calls are on the 1x protocol, data is on the LTE/CDMA/EvDO, so if you can't send sms, you can still use data.
Have you tried flashing one of the stock-based roms and seeing if the issue remains? I've encountered that before where stock is fine, but CM/AOSP roms have a wonky issue and *some* people report after doing so, they can get data/calls working on the custom roms. Unfortunately, my resolution there was to cab (LG device) back to factory image.
Click to expand...
Click to collapse
+1
Flash back to stock, or a stock based rom with stock messaging. Try to force the message through. My messages stopped sending on aosp messaging and was persistent through rom flashes. I eventually forced it through using touchwiz messaging.
Sent from my SCH-I535 using Tapatalk 2

Original Freedompop Galaxy S5 (SM-G900P) firmware and/or Working Alternative

Awhile back my S5 became bricked, stuck in a boot-loop. (Had previously rooted and tried unsuccessfully to unroot... ) Sought help from FreedomPop and Samsung, neither of which would (or could) hook me up with a reload of the factory firmware. (Freedompop customer service was most unhelpful, other than to tell me what they couldn't and/or wouldn't do for me. ) Therefore, I dug up a Sprint firmware on the Samsung site, ROM version MMB29M.G900PVPU3CPH3, Baseband version G900PVPU3CPH3, and flashed it, which fixed everything but my phone stuff, I'm guessing due to CDMA/CSC being Sprint's or somesuch? Recently, after upgrading to FreedomPop's Premium Voice, CDMA was apparently updated and the phone worked for a bit, until I ran "soft dial reset", which I think probably reverted back to Sprint's CDMA settings?.? Anyway, after stopping and restarting the Premium Voice service, now my phone can make outgoing calls again, but now receives no calls. (I can call myself and hear continual ringing instead of a busy signal, having not activated voicemail.)
Bottom line, I'd love to quit all this noise, reload the factory Freedompop ROMware, and get back to a stock phone which works. Trouble is, I can't find the firmware. Can anyone steer me to a link where I can download it (I think I know how to load it once I have it), or to a place (such as BestBuy, etc.) who can reload it for me? I'd rather do it myself, but if that's not possible, where can I have it done?
Alternately, I don't mind continuing to run the Sprint Android 6.01 but then would like to know how to correct the phone settings (CDMA/CSC etc.) from Sprint to whatever my FreedomPop account is looking for. Any and all suggestions to return my phone to good working order are highly appreciated!

Texts/3rd party SMS apps not working

Last few weeks, textra has stopped receiving MMS along with any other 3rd party SMS apps. I have everything up to date with no mods or romsom the phone. I use get MMS just fine by activating a new SIM on a vzw phone. I tried this method again to no avail. Any help. And yes I did search the forums and google. Is this an isolated incident? Thanks in advance
vicsvx said:
Last few weeks, textra has stopped receiving MMA along with any other 3rd party SMS apps. I have everything up to date with no mods or romsom the phone. I use get MMA just fine by activating a new SIM on a vzw phone. I triedthis method again to no prevail. Any help. And yes I did search the forums and google. Is this an isolated incident? Thanks in advance
Click to expand...
Click to collapse
Nope I have the same issue. I am sure there are others. Not even Verizon message + works for me.
Sent from my HTC U11 using Tapatalk
ckupsco
Well at least I know its not just me...im boot loose my sh*t. Message+ does work for me but I'm disappointed that I can't use textra
vicsvx said:
ckupsco
Well at least I know its not just me...im boot loose my sh*t. Message+ does work for me but I'm disappointed that I can't use textra
Click to expand...
Click to collapse
I like Android messages and used it for months and it just stopped.
Sent from my HTC U11 using Tapatalk
Curious if anyone has found a fix.
I had an issue the other day where SMS's wouldn't send, with the error 'No sim selected for SMS' or something like that. A reboot sorted it, though. (This is on a DUGL model)
Bump
Anyone... I mean anyone have a solution?
I'm thinking of doing the RUU as another member suggested however I'm kinda nervous about it. Both htc and Verizon keep blaming each other. Honestly it's really frustrating. I woild love to the the u12 but I just got the u11 and it works great... Outside of this issue.
Anyone have any roms that work maybe? Maybe I need to root the device?
Bump
Anyone?
vicsvx said:
Anyone?
Click to expand...
Click to collapse
I switched to a pixel 2 XL. Everything works as it should. It's kind of nice. Still have the U11 though.
Sent from my Pixel 2 XL using Tapatalk
vicsvx said:
Anyone... I mean anyone have a solution?
I'm thinking of doing the RUU as another member suggested however I'm kinda nervous about it. Both htc and Verizon keep blaming each other. Honestly it's really frustrating. I woild love to the the u12 but I just got the u11 and it works great... Outside of this issue.
Anyone have any roms that work maybe? Maybe I need to root the device?
Click to expand...
Click to collapse
Check your APN settings just to make sure everything is straight. The incorrect APN can screw things up. If you have another Verizon phone, compare the APN setup.
AarSyl said:
Check your APN settings just to make sure everything is straight. The incorrect APN can screw things up. If you have another Verizon phone, compare the APN setup.
Click to expand...
Click to collapse
I can't change my apn... I've tried but it looks good
You have to be rooted to change the APN because you have to add 2 lines to the build.prop to allow an app like APN Settings to add a new APN. I have the same problem. My APN was slightly different from my wife's. And still you can't change an existing APN only add a new one and delete the old one. I've tried it all. I'll save you the trouble and tell you that didn't fix the problem. I have talked to Verizon and it shows on their end that I'm receiving the MMS message but it never shows in Android Messages just says it expired. If I push and hold on the it has expired message it shows received info. Did find a forum where people with the first Pixel phone were having the same troubles. Google released an OTA for that phone to fix the bug in Oreo but only in that phone. I can only think that this phone has the exact same bug, just my problem only presented itself a month after upgrading to Oreo. I have noticed if I open Android Messages and leave it running in the background and then use Verizon Messages+ to send myself a picture message (never had a problem with mMS on Messages+) and go to the recently opened apps list and select Android Messages the picture shows up no problem. But as soon as I make Android Messages the default messaging app I no longer get MMS messages.
the feels
travle said:
You have to be rooted to change the APN because you have to add 2 lines to the build.prop to allow an app like APN Settings to add a new APN. I have the same problem. My APN was slightly different from my wife's. And still you can't change an existing APN only add a new one and delete the old one. I've tried it all. I'll save you the trouble and tell you that didn't fix the problem. I have talked to Verizon and it shows on their end that I'm receiving the MMS message but it never shows in Android Messages just says it expired. If I push and hold on the it has expired message it shows received info. Did find a forum where people with the first Pixel phone were having the same troubles. Google released an OTA for that phone to fix the bug in Oreo but only in that phone. I can only think that this phone has the exact same bug, just my problem only presented itself a month after upgrading to Oreo. I have noticed if I open Android Messages and leave it running in the background and then use Verizon Messages+ to send myself a picture message (never had a problem with mMS on Messages+) and go to the recently opened apps list and select Android Messages the picture shows up no problem. But as soon as I make Android Messages the default messaging app I no longer get MMS messages.
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I noticed after my update to Oreothe problem seemed to have happenedas well but in March. Same issued with using message+ or stock MMA receiving MS's just fineand showing in textra but Textra as default app I get errors. I literally just rolled back my u11 to Android 2.42.617.1 from 2.42.617.6 and made some progress...i can use gosmsjust finebut textraand android message is a no go. Tomorrow I'm going to see if I can get a new SIM card activated on a vzw branded phone and try that. If that doesn't dork I'll roll back to Android 7 and try the sim thing again.im just so tired of using stock MMA and vzw message+ doesn't like my vpn...i have to either turn vpn off or switch default SMS to stock jn order to receive mms
vicsvx said:
I noticed after my update to Oreothe problem seemed to have happenedas well but in March. Same issued with using message+ or stock MMA receiving MS's just fineand showing in textra but Textra as default app I get errors. I literally just rolled back my u11 to Android 2.42.617.1 from 2.42.617.6 and made some progress...i can use gosmsjust finebut textraand android message is a no go. Tomorrow I'm going to see if I can get a new SIM card activated on a vzw branded phone and try that. If that doesn't dork I'll roll back to Android 7 and try the sim thing again.im just so tired of using stock MMA and vzw message+ doesn't like my vpn...i have to either turn vpn off or switch default SMS to stock jn order to receive mms
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March is exactly when my MMS stopped working. I went to a Verizon store where I know a guy that works there. I asked him if he could make sure my advanced calling features were activated on there end. He did something and said you're all set and gave me a new SIM. I activated it in my wife's old phone that had working advanced calling and mms messages. It didn't fix my problem, but there is a guy on here that swears by that fixng the problem. I have also seen where people have called Verizon and had them turn off their CDMA provisioning and that helped. I haven't tried that yet. I've basically have said F it, and I downloaded the top 10 messaging apps for 2018. I found one that works that I like called QKSMS. not real flashy but it's a newer app and he is still adding features as he can.
travle said:
I went to a Verizon store where I know a guy that works there. I asked him if he could make sure my advanced calling features were activated on there end. He did something and said you're all set and gave me a new SIM. I activated it in my wife's old phone that had working advanced calling and mms messages. It didn't fix my problem, but there is a guy on here that swears by that fixng the problem. I have also seen where people have called Verizon and had them turn off their CDMA provisioning and that helped. I haven't tried that yet. I've basically have said F it, and I downloaded the top 10 messaging apps for 2018. I found one that works that I like called QKSMS. not real flashy but it's a newer app and he is still adding features as he can.
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I've done the SIM card thing before and it has fixed my problem untill I updated the system. Since then I've been in mms hell. So, I'm going to try what worked once before and might give vzw a call about the CDMA provisioning again. I will get textra again... One way or another
vicsvx said:
I've done the SIM card thing before and it has fixed my problem untill I updated the system. Since then I've been in mms hell. So, I'm going to try what worked once before and might give vzw a call about the CDMA provisioning again. I will get textra again... One way or another
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The guy did say after he got the problem fixed, if he did any flashing or updating to the phone he pulled the SIM out and didn't put it back in until completely finished and he hasn't had the problem since. If you do find your solution please let me know. I have spent hours trying everything. If yours stopped working in March like mine, May I ask when you got your phone?
travle said:
The guy did say after he got the problem fixed, if he did any flashing or updating to the phone he pulled the SIM out and didn't put it back in until completely finished and he hasn't had the problem since. If you do find your solution please let me know. I have spent hours trying everything. If yours stopped working in March like mine, May I ask when you got your phone?
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I will definitely try to keep this thread updated. I have spent hours as well to get things working and countless factory resets. I did notice that my apn settings don't have a MMSC which is suppose to be http://mms.vtext.com/servlets/mms as well as a mms port 80...so maybe the new Sim will correct that cause I can't
But as a recap so far I RUU back from 2.42.617.6 to 2.42.617.1, my next stop is new SIM with all goodies activated and ensure CDMA provision is off
vicsvx said:
I will definitely try to keep this thread updated. I have spent hours as well to get things working and countless factory resets. I did notice that my apn settings don't have a MMSC which is suppose to be http://mms.vtext.com/servlets/mms as well as a mms port 80...so maybe the new Sim will correct that cause I can't
But as a recap so far I RUU back from 2.42.617.6 to 2.42.617.1, my next stop is new SIM with all goodies activated and ensure CDMA provision is off
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Alright thanks. I've also ruued back to 2.42.617.1 and all the jazz. I am able to add new apns and manually put in the mmsc and port number. That never helped. My dad's Pixel 2 doesn't have a MMSC or port number but my wife's Moto G6 does.
travle said:
Alright thanks. I've also ruued back to 2.42.617.1 and all the jazz. I am able to add new apns and manually put in the mmsc and port number. That never helped. My dad's Pixel 2 doesn't have a MMSC or port number but my wife's Moto G6 does.
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I find that interesting... I'm surprised that mms is such an issues, carrier, os, or even manufacturer cause it's basic phone function since mid to late 200s!?
I so frustrated
vicsvx said:
I find that interesting... I'm surprised that mms is such an issues, carrier, os, or even manufacturer cause it's basic phone function since mid to late 200s!?
I so frustrated
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What really blows my mind is why some apps work and some don't. I was digging around the database for message storage. I noticed when the message went through I would get one field that said something like vdn.wap.mms. if the message was never received it would show like http://random IP address/ servlets/MMS and at the very end would be msg_id=? It would also show in the pending field of the database.

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