Related
Hi guys I have a 2 month old Nexus S and for no apparent reason all of a sudden today I noticed I am not getting any network service (australia vodafone).
I've tried removing and trying other sim cards which are known to work. My sim card works in other phones so it's nothing wrong with the sim card. Wifi still works perfectly. I've tried going in and out of airplane mode to restart the antenna and I've tried to turn it off and on again. I've also done a factory reset and erased all data through the android menu as well as the bootloader separately to no avail.
However what I also noticed is even though I did factory resets it doesn't seem to completely reset it as the android version still shows 2.3.3 which I applied using a manual update. The phone had 2.3.1 when I bought it. How do I do a full reset to send it back to 2.3.1?
The phone is still under warranty however if it is a software issue I would rather fix it myself then send it away.
I'm having the same issue. I've posted in the cyanogen forums but I'll share the issue here as well.
I'm pretty scare the radio is damaged or something...
I've rebooted my Nexus S with Cyanogen RC4 to show a friend of mine the boot animation. From that point on, I'd get messages that the application "com.android.phone" force crashed all the time.
I noticed at that point that I had no signal/radio/service.
Wifi worked properly and still works fine.
I've tried updating Cyanogen to the stable release, still no service but I stopped getting the phone crashing errors.
Tried flashing a new radio (KB3) through clockwork recovery, didn't fix the problem.
Tried flashing stock back (2.3.3 Deodexed unrooted) didn't work.
Made sure data and cache was wiped, didn't fix the issue.
I've also tried relocking and re-unlocking the device (oem lock, oem unlock), to no avail.
As a last resort, attempted to enable and disable airplane mode but no go either.
I'm pretty scared that the radio might be damaged (how would it have been damaged by a simple reboot ?) How can I tell and what further steps can I take to diagnose this ?
Right now, I'm trying to reflash cyanogen so that I try and get a dmesg on the device.
Thanks,
Additionnal bit of info.
Someone on Cyanogen forums asked me to try to flash the radio through fastboot instead of clockwork recovery..
If I do that, it is able to send the file but it seems unable to write. It gets stuck here:
fastboot flash radio XXKB1-GRI40-radio-nexuss-unsigned.zip
sending 'radio' (4126 KB)... OKAY
writing 'radio'...
(I've tried flashing both KB1 and KB3 through flashboot, same results)
Hello everyone,
I have the same issue. I turned my phone on this morning and it said "no service, emergency call only".
I used wifi to apply the OTA 2.3.4 with hope that it'd fix the issue as I read from my google searches. But it does not.
I tried flashing back to KB3 to run with 2.3.4 as well but that doesn't help.
If the phone can still do emergency call, it means the hardware is OK, right?
any suggestion? Thank you very much.
Opteron.
Did anyone ever find a solution?
you could try dialing *#*#4636#*#*, going to phone information, and looking at your preferred network type (might be the wrong one). you could also go to phone information, push menu, go to select radio band, and try a few different ones. hopefully that solves it, or you might have to flash a different radio/rom
edit: make sure you write down the original preferred network type before you change it. it could screw with what kind of service you get if you set it to the wrong one
Hi,
I am having the similar problem with my Nexus S
Tried the *#*#4636#*#* settings to EURO and GSM only but with no success.
Did anyone ever find a solution?
hi, im just wondering what type of root did you use for the AU nexus s. im not sure what root method to use for the SCLCD :S
thanks
fooraide said:
I'm having the same issue. I've posted in the cyanogen forums but I'll share the issue here as well.
I'm pretty scare the radio is damaged or something...
I've rebooted my Nexus S with Cyanogen RC4 to show a friend of mine the boot animation. From that point on, I'd get messages that the application "com.android.phone" force crashed all the time.
I noticed at that point that I had no signal/radio/service.
Wifi worked properly and still works fine.
I've tried updating Cyanogen to the stable release, still no service but I stopped getting the phone crashing errors.
Tried flashing a new radio (KB3) through clockwork recovery, didn't fix the problem.
Tried flashing stock back (2.3.3 Deodexed unrooted) didn't work.
Made sure data and cache was wiped, didn't fix the issue.
I've also tried relocking and re-unlocking the device (oem lock, oem unlock), to no avail.
As a last resort, attempted to enable and disable airplane mode but no go either.
I'm pretty scared that the radio might be damaged (how would it have been damaged by a simple reboot ?) How can I tell and what further steps can I take to diagnose this ?
Right now, I'm trying to reflash cyanogen so that I try and get a dmesg on the device.
Thanks,
Click to expand...
Click to collapse
Hello! did you find any solution or you repaired your nexus s? Im having the same problem. when i try to back to stock from Cyanogen..Any suggestion? Regards
found a solution
hi guys ! I recently had the same trouble that no signals were being received after updating to 4.1.2 but then i dialed *#*#4636#*#* and turned off the radio and turned it on again and now its all fine
Loaded cm10 20120927 last night and all ran good. no data drops or anything. i ram cyanogenmod backup this morning and on reboot no imei or anything. good that i backup it up to my sdcard and to dropbox.
if one of the MODS would like to move this to the development forum thats ok. i know that if wouldn't matter because cm10 probably didnt cause the imei loss.
Edit: I took a chance and rebooted again hoping that it was just something sbout the reboot and imei, phone number etc etc is back. Good for me, but not sure I have read of this happening. Anyway, all is good now.
ef-civic said:
Loaded cm10 20120927 last night and all ran good. no data drops or anything. i ram cyanogenmod backup this morning and on reboot no imei or anything. good that i backup it up to my sdcard and to dropbox.
if one of the MODS would like to move this to the development forum thats ok. i know that if wouldn't matter because cm10 probably didnt cause the imei loss.
Edit: I took a chance and rebooted again hoping that it was just something sbout the reboot and imei, phone number etc etc is back. Good for me, but not sure I have read of this happening. Anyway, all is good now.
Click to expand...
Click to collapse
Did you not back up your IMEI via ADB?
stargate125645 said:
Did you not back up your IMEI via ADB?
Click to expand...
Click to collapse
yes I did
I'm not sure why you made this thread though if you had your imei backed up and it came back after a reboot. I lost mine 3-4 times and it came back each time after a reboot, I never had to recover from my backup yet though.
Installed JB ROM on S3 Verizon - not connecting to network
Any suggestion on how to fix this this issue.
I install a JB rom last night, but it seemed like it deleted the IMEI number off the phone. Through the forums, I was able to restore ( I didn't not back Up IMEI - i know) the IMEI number back on the cell phone.
However, the phone is unable to register to the Verizon network. I have an inside Verizon guy, who helped associate, on his end, my IMEI number to my account/ sim card. still not connecting. has any one else got this problem, and able to resolve?
I should be getting a new Sim Card tonight, hoping that might resolve the issue, if not, I will call Verizon Warranty to get a new phone.
PS. on verizonwireless, it shows that Samsung S3 is associated with my SIM/ telephone number.
thanks for any suggestion or help in advance.
jaimanny said:
Any suggestion on how to fix this this issue.
I install a JB rom last night, but it seemed like it deleted the IMEI number off the phone. Through the forums, I was able to restore ( I didn't not back Up IMEI - i know) the IMEI number back on the cell phone.
However, the phone is unable to register to the Verizon network. I have an inside Verizon guy, who helped associate, on his end, my IMEI number to my account/ sim card. still not connecting. has any one else got this problem, and able to resolve?
I should be getting a new Sim Card tonight, hoping that might resolve the issue, if not, I will call Verizon Warranty to get a new phone.
PS. on verizonwireless, it shows that Samsung S3 is associated with my SIM/ telephone number.
thanks for any suggestion or help in advance.
Click to expand...
Click to collapse
There's a link in my signature for "IMEI Repair" click that and you can fix the problem
jaimanny said:
Any suggestion on how to fix this this issue.
I install a JB rom last night, but it seemed like it deleted the IMEI number off the phone. Through the forums, I was able to restore ( I didn't not back Up IMEI - i know) the IMEI number back on the cell phone.
However, the phone is unable to register to the Verizon network. I have an inside Verizon guy, who helped associate, on his end, my IMEI number to my account/ sim card. still not connecting. has any one else got this problem, and able to resolve?
I should be getting a new Sim Card tonight, hoping that might resolve the issue, if not, I will call Verizon Warranty to get a new phone.
PS. on verizonwireless, it shows that Samsung S3 is associated with my SIM/ telephone number.
thanks for any suggestion or help in advance.
Click to expand...
Click to collapse
Reprovision on the stock rom.
con247 said:
Reprovision on the stock rom.
Click to expand...
Click to collapse
This! Dialer code *2767*3855#
droidstyle said:
This! Dialer code *2767*3855#
Click to expand...
Click to collapse
yup, that worked. I thought I did that earlier with my verizon guy. Maybe it took time to sync up..
anyway thank you for your help.
thanks con247, and droidstyle.
Hello. I am having a bit of an issue. Today after I decided after having fun with touch wiz i decided i wanted to go back to a backuped copy of ParAndorid and we it go to the home screen i got repeated errors of com.andorid.phone so i rebooted and since I haven't had any cell service. I put it back to factory, tryed different roms and such and non are working. I even tired the ##76786# and got nothing. Any ideas?
Im guessing you lost your IMEI, did you happen to back it up? http://forum.xda-developers.com/showthread.php?t=1852255
x714x said:
Im guessing you lost your IMEI, did you happen to back it up? http://forum.xda-developers.com/showthread.php?t=1852255
Click to expand...
Click to collapse
as far as ik its still there. Its showing a 99000020.... number. No, i didn't know if i had too.
Maybe your sim got jacked or something? Did you just do a reset on your phone or did you odin back to stock? If you just did a reset maybe odin a factory image and see if its corrected? Also before that maybe you can try flashing the radio/modem and see what that does?
x714x said:
Maybe your sim got jacked or something? Did you just do a reset on your phone or did you odin back to stock? If you just did a reset maybe odin a factory image and see if its corrected? Also before that maybe you can try flashing the radio/modem and see what that does?
Click to expand...
Click to collapse
I just did the factory restore in the rooted version of touch wiz i have installed and it corrected this issue. I ended up calling them to make sure it was nothing on my end. It was werid that a factory restore insdie of touch wiz would fix something that odin couldn't.
But yeah topic [solved] Thank you though x714x
Cool, glad you got it fixed!
Hello Everyone,
I ran into a problem today while trying to update to JB. I installed AllianceROM_I9300_JB_XXELK4-Base on my Galaxy S3. I noticed It changed the baseband to something different of what I have. Since I was not able to make calls, I decided to restore my backup trough CSW.
I noticed then that my IMEI had changed to something else.
My status now is: The IMEI I had is now different, the modem I had that used to work is not working anymore, I flashed a different version of the modem but I cant get it to register on the network.
Any help is appreciated.
I am having a huge issue with my phone. I have been flashing custom roms for the past few years and this is the first time I have ever ran into a issue like this. I flashed SlimRom 4.3 build 2 a couple weeks back, it was taking forever to switch between 3g and LTE sometimes up to 5 mins to lock. Not to mention the signal was super low. I ignored it for the most part as it is a newer rom and figured it was just a bug and would hold off for now till kitkat released.
Then my phone would just start random rebooting about once or twice a day. Then on my way home from work i was bluetoothed to my vehicle when it did a random reboot. After that Ive been stuck in 1xRTT since. I also managed to loose my IMEI and PRL version they are both set at 0 and I do not have a backup. Has anyone else ever had this issue? I don't have a clue how to get it working again. My phone is out of warranty I am in the midst of flashing it back to stock to see if that works. Ive searched for hours trying to find a fix. Thanks.
Reverted back to stock.still no luck. Also play store won't work. No connection wirh retry button even while connected to wifi
What firmware/radio do you have? If you've been on custom roms a while you might need to update your radio baseband (most current is VRBMF1). You can flash an updated radio without regard for the Rom you're using.
Sent from my SCH-I535 using xda app-developers app
---------- Post added at 10:29 AM ---------- Previous post was at 10:25 AM ----------
The imei thing is a separate issue. I lost mine without a backup when I first started flashing roms... I think it was cM at the time. I ended up going all the way back to an early stock image, grabbing the OTA updates and then rooting and flashing all over again. I don't know what part in particular got me my imei back.
Sent from my SCH-I535 using xda app-developers app
Do you mean a backup of efs partition or a nandroid? There is a thread at rootzwiki about recovering your imei-efs items. When u get it back do
Su
Reboot nvbackup
In a terminal then you wont have to worry about this again. If you have a nandroid restore it and you'll b good.
Yes my efs folder was completely empty. I reverted back to stock 4.0.4 still had a "0" for IMEI so i used QPST and entered in the IMEI manually and it stuck. I have signal back now. I just got factory mode off. Now my phone is stuck on "Activating", a factory reset should fix that. So this is resolved. Thanks for the help.
quicksilv312 said:
Yes my efs folder was completely empty. I reverted back to stock 4.0.4 still had a "0" for IMEI so i used QPST and entered in the IMEI manually and it stuck. I have signal back now. I just got factory mode off. Now my phone is stuck on "Activating", a factory reset should fix that. So this is resolved. Thanks for the help.
Click to expand...
Click to collapse
Is this the fix to get everything up and running again (flash back to ICS)? I was about to start my own thread until I read this. I lost my IMEI, ERI and MEID but didn't back it up first (I know I know ... boo). I manually input my IMEI using QPST like you did and was also able to fix my ERI and MEID and now I have data and text, but still no voice connection. I've flashed a stock (rooted) ROM and tried the reprovision code *2767*3855# and the RTN codes ##786# & ##72786# but nothing happens (I've seen in other forums this only works in ICS and not JB). Last night I downloaded a stock unrooted JB ROM (4.1.2) and ICS ROM (4.0.4) and am planning to ODIN back to stock and complete a factory reset to see if it will kick the gears back in motion again.
I'm not meaning to hi-jack this thread but confirm this is the solution to completing a non-backed-up IMEI/ERI/MEID fix.
-Edit-
There are tons of threads out there starting with "I've lost signal, what happened?" and ending with "I'll report back and let you know what I've found." or "Verizon replaced it for me." but none offer a viable user solution. I'd love to see the answer posted so other searchers out there can find help.
I can confirm everything you did will restore your IMEI/ERI and connectivity. I did all the steps you did (manually input IMEI and use the utility to repair ERI and MEID), then reverted back to unrooted stock using odin. I still didn't have signal until I did a factory restet IN THE ROM. Going back to stock using odin and doing a factory reset in CWM didn't fix the issue, but going into the phone's settings and completing a factory reset from there caused my signal and connection to come back.
>> Partial solution was found; still looking for the root of the problem. <<
I recently decided to take the plunge and root my OnePlus One and install sultanXDA's CM 13 ROM on it. It was all going well until I booted up into the ROM and discovered that I couldn't get any mobile data. Everything else was working, calling, texting, wifi, but mobile data seemed to refuse to work. Since I initially flashed sultan's ROM with TWRP 3.0.0, I suspected it was a problem with my modem. Though unable to install TWRP 2.8.6.0 to re-flash everything, I did still flash a new modem via ADB. This didn't help.
I have tried many things to fix this. I rebooted/reflashed. I flashed different ROMs. I tried flashing on TWRP 2.8.6.1, though I believe that one has the same modem problem as the versions after it. As mentioned above I tried flashing a modem over ADB. I took out and re inserted my SIM card. In the end, I tried this guide here to restore my phone to it's original state. The guide flashes the stock versions of everything via ADB. Though it did return me to unrooted COS 12.1, it was not able to resolve my data problem.
After the total reset, all I can think that could be causing it is a hardware problem or that it is caused by something not reset in the 100% restore above.
If any of y'all can help my solve this, or at least offer insight, I would be very grateful.
Preemptive Edit I Guess: This thread was just suggested to me while writing this. I'm going to try the solution here and report back. It's OnePlus' reset to stock method. I'm not expecting much after my first 100% reset attempt, but we'll see.
EDIT: Ok, so the solution above fixed my problem... (edit again: turned out to only be a partial solution. See below.)
I would feel really dumb right now if it weren't for the fact that I slaved over this problem for a good ~8 hours before writing this post. Anyways, I'm not sure how to delete this post or mark it as solved. Sorry for the trouble y'all.
Never delete this post !!
I have the same problem, and I spent much more time to find a solution.
I will try this and will update.
Is it a clean stock rom?
Edit:
Didn't help for me ..
Still the same problem, No mobile internet connection.
Thx anyway.
Yeah, actually I was too hasty is identifying this as the solution. For me, the stock reset brought me back to CM 11 which didn't have a problem with mobile data. But if I try to flash a later ROM or update via OTA, the problem returns. I'm still trying to figure out what is causing it. The only information I can find points to it being a modem problem or APN problem, but I'm sure I have sufficiently checked both of those already.
Either way, I'll keep looking. If I find something I'll return here with it. Good luck
arkasa said:
Yeah, actually I was too hasty is identifying this as the solution. For me, the stock reset brought me back to CM 11 which didn't have a problem with mobile data. But if I try to flash a later ROM or update via OTA, the problem returns. I'm still trying to figure out what is causing it. The only information I can find points to it being a modem problem or APN problem, but I'm sure I have sufficiently checked both of those already.
Either way, I'll keep looking. If I find something I'll return here with it. Good luck
Click to expand...
Click to collapse
Try this:
1) Download the latest fastboot images from here: http://forum.xda-developers.com/oneplus-one/general/official-cm11s-roms-ota-updates-t2906746
2) Go here and follow step #8: http://forum.xda-developers.com/oneplus-one/general/guides-bacon-timmaaas-how-to-guides-t2839471
3) Then follow step #2 to install a new recovery (you need to make sure to use TWRP 3.0.0 or the unofficial TWRP if you want to flash modems/firmwares correctly)
4) Download the latest ROM of your choice and install via your recovery
ryanmat said:
Try this:
1) Download the latest fastboot images from here: http://forum.xda-developers.com/oneplus-one/general/official-cm11s-roms-ota-updates-t2906746
2) Go here and follow step #8: http://forum.xda-developers.com/oneplus-one/general/guides-bacon-timmaaas-how-to-guides-t2839471
3) Then follow step #2 to install a new recovery (you need to make sure to use TWRP 3.0.0 or the unofficial TWRP if you want to flash modems/firmwares correctly)
4) Download the latest ROM of your choice and install via your recovery
Click to expand...
Click to collapse
I gave this a try, but booting up after step 3 I still had the same problem. If I understand this method correctly, I think it is essentially the same as the other full restore methods I tried.
I think I may have found the problem though. I was looking at OnePlus' guide to installing OxygenOS. In it they said, "do not try to flash this build through TWRP. You will most likely lose your radio and IMEI which means a trip to our customer support." At this point I have repeatedly reset/restored my modem/radio so I don't think that is the problem, but I haven't seen anything about IMEI before. The IMEI is apparently stored in the EFS partition which as far as I can tell, is not touched by any of the restore methods I have tried. I took a look at my IMEI (about phone -> status) and it turns out my IMEI SV is 00. It's supposed to be a 16 digit number. I found a guide to fixing it, but I think I will just contact OnePlus customer support first.
I'll be back later with my results.
arkasa said:
I gave this a try, but booting up after step 3 I still had the same problem. If I understand this method correctly, I think it is essentially the same as the other full restore methods I tried.
I think I may have found the problem though. I was looking at OnePlus' guide to installing OxygenOS. In it they said, "do not try to flash this build through TWRP. You will most likely lose your radio and IMEI which means a trip to our customer support." At this point I have repeatedly reset/restored my modem/radio so I don't think that is the problem, but I haven't seen anything about IMEI before. The IMEI is apparently stored in the EFS partition which as far as I can tell, is not touched by any of the restore methods I have tried. I took a look at my IMEI (about phone -> status) and it turns out my IMEI SV is 00. It's supposed to be a 16 digit number. I found a guide to fixing it, but I think I will just contact OnePlus customer support first.
I'll be back later with my results.
Click to expand...
Click to collapse
Are you flashing each of the extracted .img files from fastboot, exactly like the guide shows, or are you doing something else?
ryanmat said:
Are you flashing each of the extracted .img files from fastboot, exactly like the guide shows, or are you doing something else?
Click to expand...
Click to collapse
Yep, I ran each command listed in the guide and my phone was definitely in fastboot. Each command had a collections of "OKAY"s and ended with a "finished", which I assume means it executed as expected.
I have tried 2 different sim cards in my OPO (of two different companies, one of them as mine), and mobile data worked perfectly. Is it possible that my phone is ok and the problem happened in the sim card?
AND... my IMEI SV is 00 too. please update here if it has a connection.
Thank you !
omersa99 said:
I have tried 2 different sim cards in my OPO (of two different companies, one of them as mine), and mobile data worked perfectly. Is it possible that my phone is ok and the problem happened in the sim card?
AND... my IMEI SV is 00 too. please update here if it has a connection.
Thank you !
Click to expand...
Click to collapse
I'm not entirely sure what you're saying. Did it not work with the first SIM card, but it worked with the second?
Mobile data problem was occured (to me), after I rooted my OPO and tried to flash a new rom.
I still can't understand how it convinced my sim card, but the fact is that I tried two (to be sure) other sim cards which are not mine, and mobile data worked well.
When I returned my original sim card, problem started again.
So I am almost sure that sim card has a connection, but can't understand why. And why it happend precisely now, cause it worked well over two years.
omersa99 said:
Mobile data problem was occured (to me), after I rooted my OPO and tried to flash a new rom.
I still can't understand how it convinced my sim card, but the fact is that I tried two (to be sure) other sim cards which are not mine, and mobile data worked well.
When I returned my original sim card, problem started again.
So I am almost sure that sim card has a connection, but can't understand why. And why it happend precisely now, cause it worked well over two years.
Click to expand...
Click to collapse
sorry to intrude...but looks like mine problem too...but no connection with provider at all...and it worked 1 month normal (stock opo)..
could u flash the modem to resolve this problem?
jpvr
http://forum.xda-developers.com/one...e-plus-one-t3030545/post65841063#post65841063
Why don't you flash twrp flashable modem?
If your network is present but no data , mostly data service problem. Are you pay your mobile bills ?
Are you activate data services ?
Try this
https://www.androidfilehost.com/?w=files&flid=28032
drmuruga said:
Why don't you flash twrp flashable modem?
If your network is present but no data , mostly data service problem. Are you pay your mobile bills ?
Are you activate data services ?
Try this
https://forums.oneplus.net/threads/cos-12-master-fix-thread.307446/
Click to expand...
Click to collapse
...yes i paid my bills ..
- my network connection to provider is dead...it worked perfecly for 1 month out of the box (see original posting for detailed action i took) this thread is about lack of data connection...but also MODEM related???
- tried the brand new simcard in my old Samsung sII... works perfetly, network connection with provider, data connection and calling..so no simcard problem
Long shot. Change any APN settings from IPv6 to IPv4. That was my problem when I had text/voice but no data.
I made a post on this and then called att gophone, due to seeing other sims working on this thread, and he helped me to fix. Posting my fix here in case others with isue find this post instead of mine.
Turned off wifi.
Turned off cellular data.
Went to APN and changed the apn (ATT Go Phone) from pta to nxtgenphone.
Turned on cellular data.
Finally had H+ above he signal bar, but had an X inside the bar.
Don't know if he did anything on his end, but the X went away after a couple of minutes.
Data was working, albeit kinda slow.
Turned off phone for three minutes per ATT rep.
Rebooted.
Data still slow, but it is at least working. Thinking I need to flash different modem. Battery usage has been higher the last day or two since I flashed c7 anyways.