I have the ATT HOX and want to disable LTE due to the known issues with missed calls etc. Would it be possible to disable it through root access WITHOUT installing a custom ROM?
I'm not sure what AT&T do to their phones but can you not change it via Settings > Mobile Network > Network mode.
Sent from my HTC One XL using xda premium
thejosh86 said:
I'm not sure what AT&T do to their phones but can you not change it via Settings > Mobile Network > Network mode.
Sent from my HTC One XL using xda premium
Click to expand...
Click to collapse
That's how it's done on my Rogers device.. should be the same on all.
this_is_nick6 said:
That's how it's done on my Rogers device.. should be the same on all.
Click to expand...
Click to collapse
Same on Telstra
Phone: HTC One XL
ROM: AOKP 4.2.1 MR1 preview w/ alloy blue theme
Launcher: Apex w/glaskart icons
Att one x doesn't have that function. Try to do it in service menu trying typing in *#*#4636#*#*
Go to phone info and scroll down. It works for me on clean Rom but not sure about stock rom
a670 said:
I have the ATT HOX and want to disable LTE due to the known issues with missed calls etc. Would it be possible to disable it through root access WITHOUT installing a custom ROM?
Click to expand...
Click to collapse
What known missed calls issue? What would LTE have to do with missed calls? LTE on AT&T is data only. It doesn't do anything with calls. You can dial *#*#4636#*#* and try to set it to gsm only or something.
Sent from my One X using Tapatalk 2
Believe me I have tried. It's not possible. But ik you said you didn't want to, but you really should look into custom ROMs. There's some that are basically stock with just better battery
Except for ATT. Its a well documented fact that they have it disabled. Any changes you make revert back to default.
this_is_nick6 said:
That's how it's done on my Rogers device.. should be the same on all.
Click to expand...
Click to collapse
Its a fairly well known issue with ATT and LTE phones.
As far as I can tell since LTE IS data only it has a hard time receiving calls when its connected to the LTE network. I think it has something to do with only having 1 antenna and it cant communicate on voice and data at the same time. Or, maybe not.:silly: All I know is that when my phone is connected to LTE I will not receive phone calls. All calls will ring a few times and then go to voice mail. I eventually get voice message notifications when the phone switches out of LTE.
Any changes made in the field test mode do not stick. Thank you very much ATT.
pside15 said:
What known missed calls issue? What would LTE have to do with missed calls? LTE on AT&T is data only. It doesn't do anything with calls. You can dial *#*#4636#*#* and try to set it to gsm only or something.
Sent from my One X using Tapatalk 2
Click to expand...
Click to collapse
a670 said:
Its a fairly well known issue with ATT and LTE phones.
As far as I can tell since LTE IS data only it has a hard time receiving calls when its connected to the LTE network. I think it has something to do with only having 1 antenna and it cant communicate on voice and data at the same time. Or, maybe not.:silly: All I know is that when my phone is connected to LTE I will not receive phone calls. All calls will ring a few times and then go to voice mail. I eventually get voice message notifications when the phone switches out of LTE.
Any changes made in the field test mode do not stick.
Click to expand...
Click to collapse
I've had 3 different LTE phones on AT&T and never had issues with missed calls and I'm constantly on a LTE connection. My phone kicks to hspa+ right before I receive a call and then it rings. Goes back to LTE about 30 seconds after I hang up. The only thing I can think of is that you are on LTE only in the field test mode thing. That will definitely give you call problems. What does it say that you are connected to when you go into the phone information menu?
Sent from my One X using Tapatalk 2
pside15 said:
I've had 3 different LTE phones on AT&T and never had issues with missed calls and I'm constantly on a LTE connection. My phone kicks to hspa+ right before I receive a call and then it rings. Goes back to LTE about 30 seconds after I hang up. The only thing I can think of is that you are on LTE only in the field test mode thing. That will definitely give you call problems. What does it say that you are connected to when you go into the phone information menu?
Sent from my One X using Tapatalk 2
Click to expand...
Click to collapse
I've had a few LTE phones too but I can confirm that this is an issue with AT&T and the HOX. (At least in certain areas.) The phone is *supposed* to do what you said and switch off LTE when a call comes in but that doesn't always happen. I've noticed it the most at my office where I usually have 4 bars of "4G LTE" or one or two bars of "4G". I'll have a long period of time with no incoming calls or texts and then when I make a call (and the phone switches to "4G") I get the backlog of voicemails and text messages. Hard resets haven't helped and AT&T refuses to admit that it's a problem.
Heres a summary of what I have found:
1 Being in field test mode does not affect incoming calls.
2. When making outgoing phone calls with LTE or HSPA displayed in field test mode, the connection will switch to UMTS and then revert back to LTE or HSPA after hanging up. I dont know what that means, just throwing it out there.
3. On a few occasions during my testing I have noticed that I could not receive calls when HSPA is displayed in field test mode. I think that the phone had just switched from LTE, although I havent been able to 100% verify that.
4. My connection at my house varies between LTE, HSPA,EDGE.
5. EDGE is great. My phone makes and receives calls all day long when I have a EDGE connection.
6. Most of my testing has been at home where I have crappy reception to begin with. On a few occasions when I had my wife with me I had her call my phone(connected to LTE). Same as when at home, my pone never rings.
pside15;36112809]I've had 3 different LTE phones on AT&T and never had issues with missed calls and I'm constantly on a LTE connection. My phone kicks to hspa+ right before I receive a call and then it rings. Goes back to LTE about 30 seconds after I hang up. The only thing I can think of is that you are on LTE only in the field test mode thing. That will definitely give you call problems. What does it say that you are connected to when you go into the phone information menu?
Sent from my One X using Tapatalk 2[/QUOTE]
ITNV said:
I've had a few LTE phones too but I can confirm that this is an issue with AT&T and the HOX. (At least in certain areas.) The phone is *supposed* to do what you said and switch off LTE when a call comes in but that doesn't always happen......".
Click to expand...
Click to collapse
Exactly!
I have Samsung Galaxy S3 on AT&T and I have same issue when connected to LTE. I have been working with AT&T CSR for over a week and no resolution yet. I have talked them into switching my data plan from 300MB LTE to Unlimited Standard Phone data plan. (Unlimited standard phone data plan uses HSPA+ and not LTE, which would resolve the issue)
From what I have understood so far, its not the phone, its the AT&T LTE network.
Wouldnt people with the same phone have more answers for you?
Sent from my HTC One XL
Who are you talking to
954wrecker said:
Wouldnt people with the same phone have more answers for you?
Sent from my HTC One XL
Click to expand...
Click to collapse
AlwaysNoob said:
I have Samsung Galaxy S3 on AT&T and I have same issue when connected to LTE. I have been working with AT&T CSR for over a week and no resolution yet. I have talked them into switching my data plan from 300MB LTE to Unlimited Standard Phone data plan. (Unlimited standard phone data plan uses HSPA+ and not LTE, which would resolve the issue)
From what I have understood so far, its not the phone, its the AT&T LTE network.
Click to expand...
Click to collapse
I didnt even know that kind of plan existed. Have you switched over yet? Does it work?:fingers-crossed:
a670 said:
I have the ATT HOX and want to disable LTE due to the known issues with missed calls etc. Would it be possible to disable it through root access WITHOUT installing a custom ROM?
Click to expand...
Click to collapse
Have you tried this? http://forum.xda-developers.com/showpost.php?p=27732183&postcount=8
954wrecker said:
Wouldnt people with the same phone have more answers for you?
Sent from my HTC One XL
Click to expand...
Click to collapse
No, because this issue is not related to the phone but its related to AT&T LTE network. So everyone on AT&T LTE network has same issue and not only people with HTC one X.
---------- Post added at 03:20 PM ---------- Previous post was at 03:17 PM ----------
a670 said:
I didnt even know that kind of plan existed. Have you switched over yet? Does it work?:fingers-crossed:
Click to expand...
Click to collapse
I was on phone with them last night. They have created a case number for me so their "technical team" can look into it. They promised me to get back to me before friday on this.
For changing the data plan, the CSR tried to change it but it didnt work yesterday. I blame it on the CSR because I know some people on XDA has done that before. I am gonna call them again and have a different CSR try it or me.
And plus, with this change, you get unlimited HSPA+ for just $10.
cr1960 said:
Have you tried this? http://forum.xda-developers.com/showpost.php?p=27732183&postcount=8
Click to expand...
Click to collapse
Thanks for the link. Those settings actually worked for me. I had already tried a couple different APN configs but none of them seemed to stick.
So, now I have successfully disabled LTE.
Unfortunately, I'm still having intermittent missed calls with the phone connected to HSPA. Also, At work in certain areas, we have rock solid LTE reception and guess what...no missed calls. WTFrack?
At home the only time I can get regular calls is when the phone is connected to EDGE.
I seriously think that there must some relationship between 4G/LTE and signal strength. Does anyone know If EDGE and 4G/LTE use the same towers or same power outputs?
Related
So let me start off by saying I have pretty bad reception at home with 4g.
I had an iphone 4 with a 3g range extender before I got the S3 and it worked great.
Found a free app called phone info
Went in under device information, selected cdma auto (PRL). I restarted my phone.
I now have 5 bars and perfect clarity.
*** I must have been on another planet with this post...
gingi999 said:
Went in under device information, selected cdma auto (PRL). I restarted my phone.
I now have 5 bars and perfect clarity.
Click to expand...
Click to collapse
You get 4g in CDMA auto (PRL) mode?
gingi999 said:
So let me start off by saying I have pretty bad reception at home with 4g.
I had an iphone 4 with a 3g range extender before I got the S3 and it worked great.
Found a free app called phone info
Went in under device information, selected cdma auto (PRL). I restarted my phone.
I now have 5 bars and perfect clarity.
Click to expand...
Click to collapse
I am usually about 2 bars where I am. Making this switch didn't change my number of bars or dbm. I'm glad it worked for you however.
I expect by making this change, you are basically downgrading to 3G until you set it back.
If you have a network extender for 3G then that's the fix. Not turning on thst option.
mtnmeow said:
You get 4g in CDMA auto (PRL) mode?
Click to expand...
Click to collapse
It switches to 3G
michael* said:
I am usually about 2 bars where I am. Making this switch didn't change my number of bars or dbm. I'm glad it worked for you however.
I expect by making this change, you are basically downgrading to 3G until you set it back.
Click to expand...
Click to collapse
I am downgrading to 3G and my range extender only works for 3G not 4g. Verizon claims to not have a 4g extender yet.
Elite49 said:
If you have a network extender for 3G then that's the fix. Not turning on thst option.
Click to expand...
Click to collapse
Not exactly. The phone will stay in 4g with one bar even if 5 bars of 3G is available. So forcing the phone to switch to 3G is the only way I got the call quality I needed to make calls in my house
What's the make and model of this range extender?
Sent from my SCH-I535 using Tapatalk 2
Unstable 3G performance
So I've had my S3 for a little over a month and have noticed the poor call reception that people have mentioned,especially in my office building. My old droid 2 global never had a problem, but when I receive calls on the S3 i have to walk to A window down the hall to keep the call from dropping. In an attempt to stay on the more stable 3G coverage in the area I installed phone tools and forced 3G. The problem I have now is that when I'm out of the office or house and not on wifi, I pull the phone put of my pocket to check something and there is no data connection at all now. Even if I open my browser and try to force a connection I get nothing. If I set the radio back to include LTE I have a reliable data connection everywhere but my calls are still poor.
Am i missing something when setting the phone to be 3G only? Thanks.
Ok i tried that phone info program and set it tup cdma auto or whatever, and no improvement. How do i get back to stock? I tried setting to lte/cdma/evdo but it does not stick. I tried uninstalling the program and the phone would stick to 3g. Help!
hypertek said:
Ok i tried that phone info program and set it tup cdma auto or whatever, and no improvement. How do i get back to stock? I tried setting to lte/cdma/evdo but it does not stick. I tried uninstalling the program and the phone would stick to 3g. Help!
Click to expand...
Click to collapse
Just download the phone info app and switch it back to lte/CDMA/evdo when you switch it turn off the radio at the bottom and wait for a couple secs then turn it back on
Sent from my SCH-I535 using xda app-developers app
I wish Verizon and Samsung would just get together and try and resolve why their phones don't work well on Verizon's network. I figured they'd learn what they did wrong with the Nexus - pretty upset they never resolved it with the S3. I'm hoping the DNA/DLX from HTC doesn't have this issue. I liked the Samsung S3 in just about every way but the reception is wretched compared to Motorola phones.
yea I agree...the reception is awful. Literally can't use the phone for business. Everything else about it is awesome though
gingi999 said:
Not exactly. The phone will stay in 4g with one bar even if 5 bars of 3G is available. So forcing the phone to switch to 3G is the only way I got the call quality I needed to make calls in my house
Click to expand...
Click to collapse
I'm missing something. How does 3g/4g have anything to do with your calls? The phone works with data turned off. Are you using Skype?
sincerity said:
yea I agree...the reception is awful. Literally can't use the phone for business. Everything else about it is awesome though
Click to expand...
Click to collapse
I've pretty much given up on Samsung and Verizon as much as I love the phone as a PDA, as a phone it sucks.
sincerity said:
yea I agree...the reception is awful. Literally can't use the phone for business. Everything else about it is awesome though
Click to expand...
Click to collapse
It has to do more with your location I think..I work in the tri-county are of Detroit and my reception is excellent. Had a Cappy on ATT before my GS3 on Verizon and could not even get a signal in our office building..now on Verizon I'm at least 4 bars and full strength pretty much everywhere else..
Tyggy said:
It has to do more with your location I think..I work in the tri-county are of Detroit and my reception is excellent. Had a Cappy on ATT before my GS3 on Verizon and could not even get a signal in our office building..now on Verizon I'm at least 4 bars and full strength pretty much everywhere else..
Click to expand...
Click to collapse
It seems to have to do with the technology of the Verizon towers in your area. In LA with a motorola phone I lock on no problem and get great reception. With the S3 you'll switch from 4 bars - drop the call and switch back to 4 bars even when stationary. Motorolas don't have that issue with Verizon's network. I know several people with the S3 including people in CT and TX - all having the same issue on Verizon's network.
mysterysauce said:
Just download the phone info app and switch it back to lte/CDMA/evdo when you switch it turn off the radio at the bottom and wait for a couple secs then turn it back on
Sent from my SCH-I535 using xda app-developers app
Click to expand...
Click to collapse
ok thanks, i tried this, and still seems to be stuck.
boe said:
I wish Verizon and Samsung would just get together and try and resolve why their phones don't work well on Verizon's network. I figured they'd learn what they did wrong with the Nexus - pretty upset they never resolved it with the S3. I'm hoping the DNA/DLX from HTC doesn't have this issue. I liked the Samsung S3 in just about every way but the reception is wretched compared to Motorola phones.
Click to expand...
Click to collapse
+1000 on Verizon and Sammy needing to fix this
Sent from my SCH-I535 using Xparent Red Tapatalk 2
I got my Nexus 5 yesterday and finally got it working. I live right next to a LTE tower and I can't seem to get LTE.
1. Checked PRL
2 Checked Sim
3 Checked Profile
4. Called sprint
5. Checked network settings.
When i put the phone in airplane mode, and back off. It jumps to LTE for 2 seconds then 3g
Anyone having these issues ???
*manual re-fresh*
*#*#72786#*#*
after that, phone will reboot and "re-fresh network"
Also, my phone wen't into global mode, which you will need to change that back to LTE mode.
- Still isn't fixed ...
will report back ..
Manual Programming Code
*#*#675#*#*
edit: MDN = phone number
MSID: split
UPDATE
doing *#*#4636#*#* and selecting LTE only does indeed make LTE work both visually and functionally, with a loss of voice of course, but as soon as you go back to LTE/CDMA auto it'll require a reboot to take effect and LTE is once again not working.
(from sprint forums) - confirmed
I'm having these issues with Sprint as well. Thanks for your updates. I'll let you know if I learn anything.
Sent from my Nexus 5 using XDA Premium 4 mobile app
kylesum said:
I'm having these issues with Sprint as well. Thanks for your updates. I'll let you know if I learn anything.
Sent from my Nexus 5 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
You're Welcome,
Yes, this is very aggravating. My friends have LTE sprint phones and get LTE standing right next to me.
There is something wrong here! :/
On phone with sprint now, I hope they have an update.
Will report back.
Dj8218521 said:
You're Welcome,
Yes, this is very aggravating. My friends have LTE sprint phones and get LTE standing right next to me.
There is something wrong here! :/
Click to expand...
Click to collapse
Here is how I fixed it for myself on Sprint.
Settings > More > Mobile Networks > Network Mode
Change Network Mode from Global to LTE.
It will still connect to Evdo, ehrpd and Lte and switches between them as needed.
Luckily I haven't got hit with 1x since trying this out. My area has maybe one or two spots where I'd get 1x instead of ehrpd.
Settings hold after a reboot. I was driving to work today with my phone playing my music and it seemlessly switched between 3g and lte on it's own.
donatom3 said:
Here is how I fixed it for myself on Sprint.
Settings > More > Mobile Networks > Network Mode
Change Network Mode from Global to LTE.
It will still connect to Evdo, ehrpd and Lte and switches between them as needed.
Luckily I haven't got hit with 1x since trying this out. My area has maybe one or two spots where I'd get 1x instead of ehrpd.
Settings hold after a reboot. I was driving to work today with my phone playing my music and it seemlessly switched between 3g and lte on it's own.
Click to expand...
Click to collapse
We are not having the same issues then. In post #1. I've referenced checking the network settings. I've done this over and over.
Lucky you!
Dj8218521 said:
We are not having the same issues then. In post #1. I've referenced checking the network settings. I've done this over and over.
Lucky you!
Click to expand...
Click to collapse
I guess so because I was having that same initial problem you were where LTE would connect for a few seconds then when I tried to do anything with data it stalled out and went to 3g.
donatom3 said:
I guess so because I was having that same initial problem you were where LTE would connect for a few seconds then when I tried to do anything with data it stalled out and went to 3g.
Click to expand...
Click to collapse
Mine does that too.
BUT, nothing in the settings has been able to fix this.
How long since you activated? Mine would not connect to lte at all until last night... about 30 hours after activation.
Now it connects fine. I tried everything including flashing the modems posted in dev, swapping sims, trying every different network config and nothing worked except lte only mode which then kills 3g and voice.
lafester said:
How long since you activated? Mine would not connect to lte at all until last night... about 30 hours after activation.
Now it connects fine. I tried everything including flashing the modems posted in dev, swapping sims, trying every different network config and nothing worked except lte only mode which then kills 3g and voice.
Click to expand...
Click to collapse
Its been 2 days since activation. My LTE works with no voice too. But this needs fixed ..
Sent from my Nexus 5 using Tapatalk
I too am having the exact same problem as the OP. I can change the setting from Global to LTE and the phone will connect to LTE for a few seconds before switching back to 3g.
I am coming from the Note 3 on Sprint that got great LTE here at home, about 16mb down and 4mb up but I am hoping this gets resolved quick.
I'm on T-Mobile and it favors sticking on HSPA+ instead of LTE. If LTE gets down to one bar, the phone decides it's time to switch back. Compare this behavior to my Nexus 4 and it would stick on LTE come hell or high water. I would stay on LTE while in the office and this phone refuses to even get on LTE in the office. I don't get it.
Some have suggested this is a "power saving" feature, but I call BS on this because my Nexus 4 wasn't even intended to have its LTE radio used and LTE really didn't impact my battery. It felt like it lasted the same as it did before I enabled LTE on it.
Possible Sprint Fix
Customer: Is the SIM device specific? I reused the one from my Note 3. I have seen other information that the SIM's for the Nexus 5 are device specific.
Mitchell C.: Yes, you can get a SIM for the Nexus from a nearest Sprint store. I can fix an appointment for you.
Customer: so they are device specific?
Mitchell C.: Yes, they are.
Mitchell C.: We've come across a lot of these issues today.
Customer: SO just to be clear, I need to ask for a SIM for the Nexus 5?
Mitchell C.: Absolutely.
Customer: ok
Customer: that should correct my connectivity problem?
Mitchell C.: Yes, every service will work fine after you get it.
donatom3 said:
Here is how I fixed it for myself on Sprint.
Settings > More > Mobile Networks > Network Mode
Change Network Mode from Global to LTE.
It will still connect to Evdo, ehrpd and Lte and switches between them as needed.
Luckily I haven't got hit with 1x since trying this out. My area has maybe one or two spots where I'd get 1x instead of ehrpd.
Settings hold after a reboot. I was driving to work today with my phone playing my music and it seemlessly switched between 3g and lte on it's own.
Click to expand...
Click to collapse
vipergtsr6 said:
Customer: Is the SIM device specific? I reused the one from my Note 3. I have seen other information that the SIM's for the Nexus 5 are device specific.
Mitchell C.: Yes, you can get a SIM for the Nexus from a nearest Sprint store. I can fix an appointment for you.
Customer: so they are device specific?
Mitchell C.: Yes, they are.
Mitchell C.: We've come across a lot of these issues today.
Customer: SO just to be clear, I need to ask for a SIM for the Nexus 5?
Mitchell C.: Absolutely.
Customer: ok
Customer: that should correct my connectivity problem?
Mitchell C.: Yes, every service will work fine after you get it.
Click to expand...
Click to collapse
Well, I got my sim card from a sprint store 2 days ago and I am still having issues. I have been emailing sprint care but no luck.
I hope they fix this soon! Maybe they gave me the wrong SIM? Idk
Doubtful Mitchell knows what he is talking about. People have used HTC One SIMS and GS4 sims and have LTE. But, today is the big day the Sprint phones go on sale. Will be interesting to see if any of those people have the issue.
Evo_Shift said:
Doubtful Mitchell knows what he is talking about. People have used HTC One SIMS and GS4 sims and have LTE. But, today is the big day the Sprint phones go on sale. Will be interesting to see if any of those people have the issue.
Click to expand...
Click to collapse
Agreed
Sent from my Nexus 5 using Tapatalk
Still stuck on 3G after activating around 72 hours ago.
To follow up on the Nexus 5's "special" SIM card. I'm also skeptical about this. I'm using a SIM from a GS4 (part #: SIMGLW206R) which is the same SIM mentioned in this post about activating the Nexus 5 on Sprint: http://qbking77.com/google-nexus-5/activate-nexus-5-sprint/.
However, I called a nearby Sprint store to ask if they had any SIM cards available. They said yes but when I mentioned the Nexus 5 the representative seemed to think there was some additional procedure for coupling the phone and the SIM. I don't know any more about this. Could be misinformation of course.
So I got my nexus 5 on Friday and its perfect none of the mentioned defects was having some small issues with the notification light but that's all. However I noticed once a day since getting it I go to use my phone and it says emergency only / Rogers and I won't be able to make calls or receive calls. Anyone else experiencing this problem ?
Sent from my Nexus 5 using xda app-developers app
I'm on Bell and for some reason sometimes I'd have no signal out of no where then it'll jump back to full bars the next second... Really annoying unless this is a normal thing for the Nexus 5
Sent from my Nexus 5 using xda app-developers app
I'm on Rogers and I get this too. I usually fix it by going into network mode and change it to 3G and back to LTE immediately.
I still get incoming calls even though I can't dial out until I do the above change.
Its network problem not the nexus 5
Sent from my Nexus 5 using Tapatalk
I have the similar problem i'm on rogers and if the signal gets weak it will show signal strength in the home screen, i can surf the internet(data), but will not send text messages or make calls, if I try to make a call it say "cellular network not available", if i turn air plane mode on then off it reconnects right away. this has never happened with my GE Galaxy S4
benetton said:
I have the similar problem i'm on rogers and if the signal gets weak it will show signal strength in the home screen, i can surf the internet(data), but will not send text messages or make calls, if I try to make a call it say "cellular network not available", if i turn air plane mode on then off it reconnects right away. this has never happened with my GE Galaxy S4
Click to expand...
Click to collapse
I have the exact same issue guys, I hope that it has nothing to do with our nexus 5's.
im getting this error too. darn! its not normal for a phone to be like that. never happened to my previous one.
there must be something wrong with the phone.
im on Fido.
but its only happening to canadian network? weird.
maybe they're torturing people who didnt buy from them? lol
It looks like I have a similar issue.
My connection sometimes gets lost. Some sort of hiccup when connected to mobile network.
No issues found on WIFI
I'm on a hspa network in Canada and wanted to report that I get worse reception with the N5 than I did with my Galaxy S2. I hope it is easy fixable with a new modem flash or other update.
Just wanted to contribute in case there is anyone working on this and wanted some more info.
I had to change my data plan because, according to T-Mobile (US) it was not compatible with the phone. I could get emails and SMS text messages but could not get Internet data services (kept being prompted to log onto the network and presented with the T-Mobile logon screen). Lost my unlimited data, which I was grandfathered into (but found out that they were throttling me at 5 GB which I don't usually hit). I knew they would eventually make me change my plan anyway and was able to get a new 4.5 GB plan at the same price. Since T-Mobile will be offering this phone very soon (tomorrow? they're taking pre-orders now), I guess a lot of long-time customers will be pushed off their unlimited data plan.
I have the same problem!! It's really annoying - mine gets dropped every 2-5 mins! Is there a way to fix it? Is it the N5 or Rogers network?
I have the same problem in Belgium:
https://productforums.google.com/forum/m/#!msg/nexus/T5ey4dttBOA/v9OaGzPxESwJ
Sent from my Nexus 5 using xda app-developers app
scutie88 said:
I have the same problem!! It's really annoying - mine gets dropped every 2-5 mins! Is there a way to fix it? Is it the N5 or Rogers network?
Click to expand...
Click to collapse
If you are constantly getting poor signal it might be the handset. If you have good signal, and can use data, but have "Emergency calls only" instead of a carrier name, it's probably a carrier issue.
I am on Fido and have randomly had the same problem. There's another thread somewhere, and most if not all people reporting the problem are Rogers/Fido customers.
trendiggity said:
If you are constantly getting poor signal it might be the handset. If you have good signal, and can use data, but have "Emergency calls only" instead of a carrier name, it's probably a carrier issue.
I am on Fido and have randomly had the same problem. There's another thread somewhere, and most if not all people reporting the problem are Rogers/Fido customers.
Click to expand...
Click to collapse
right here man
http://forum.xda-developers.com/showthread.php?t=2525583
good point though... i don't see anyone from other canadian carriers complaining.
I also have this problem. I am on Fido in BC. Sometimes it will completely cut off the network signal from full bars to no service, similar to no sim card installed. It goes back to normal in about 5-6 seconds by itself but its definitely annoying.
SeraldoBabalu said:
right here man
http://forum.xda-developers.com/showthread.php?t=2525583
good point though... i don't see anyone from other canadian carriers complaining.
Click to expand...
Click to collapse
There were some bell users complaining about it in the other thread as well
Sent from my Nexus 5 using xda app-developers app
yeah its the phone and not the network, I switched my Rogers sim to my old phone and get full bars
I too am experiencing this and i'm in the UK. Just wanted to let you know that this may be more widespread thank we think.
Same issue with Tmobile
definitely the phone and not the carrier. I have a samsung galaxy s2 and n5 and it only happens on n5. Both on tmobile in portland oregon
phishncode said:
definitely the phone and not the carrier. I have a samsung galaxy s2 and n5 and it only happens on n5. Both on tmobile in portland oregon
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It is a software issue. I switched to a different ROM and kernel.
Cataclysm ROM and bricked Kernel.
So far, the connection is solid with this combo.
I am in an area where there is the eCFSB gap problem. For those not aware this is basically where my area has lte but triband devices can't get it. So yesterday I was surprised that I was finally connected to lte. I thought it was finally fixed. Now my problem is I can connect to lte but I can't make phone calls. What happens is I'll try and make a call the lte will disappear like it's supposed to and it will say call sent. Then it will immediately say call failed and lte will reappear. If I turn lte off and back to 3g then phone calls work. I can receive calls just fine on lte I just can't make them. Anyone else with this problem? Thanks.
Sent from my SPH-L900 using xda premium
Could you provide more detail? Service provider, kernel, Rom, if your SIM card is an LTE one or from an older phone that didn't support lte.
Sent from my Nexus 5 using Tapatalk
FuMMoD said:
Could you provide more detail? Service provider, kernel, Rom, if your SIM card is an LTE one or from an older phone that didn't support lte.
Sent from my Nexus 5 using Tapatalk
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Yeah I'm sorry I'm so used to just having a sprint only section. I'm on sprint. I got the phone from sprint so it already had the sim in it. Stock rom/kernel rooted.
Sent from my SPH-L900 using xda premium
I have the same issue, but only in some areas. I do not get any incoming calls when I am in LTE area, if I change it 3G i get the calls.
You are not alone. I'm on MetroPCS gsm which is basicly T-Mobile. Anyways, I forced my phone to stay on LTE only and I was not able to make or receive any calls whatsoever. Make sure your phone is on automatic mode and not force LTE on becuase that was the only way i was able to get the issue to occur was through force lte on. There's a few threads regarding this issue that might be a good read especially for sprint.
http://forum.xda-developers.com/showthread.php?t=2532719&highlight=lte
I literally can't get any calls while connected to LTE. They all go to voicemail. I have been trying to figure this out for days. As soon as I turn off LTE I get calls on 3g with no problems. It also appears that when I'm on LTE if I make a call it had to drop to 3g before the call connects. Data works just fine. I have called sprint but they were less than helpful, updated prl and profile, and tried it in multiple different towns. Anyone have an idea of what to try next?
richse said:
I literally can't get any calls while connected to LTE. They all go to voicemail. I have been trying to figure this out for days. As soon as I turn off LTE I get calls on 3g with no problems. It also appears that when I'm on LTE if I make a call it had to drop to 3g before the call connects. Data works just fine. I have called sprint but they were less than helpful, updated prl and profile, and tried it in multiple different towns. Anyone have an idea of what to try next?
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Whoops accidental thanks lol. If u check the other threads u will know that the way the new tri band phone's work, when on LTE all u get is data, on 3g u get voice and data, so while Ur connected to lte the only way to make or receive calls is for your phone to switch to 3g. This process should be automatic unless u manually changed something to force the phone one lte only.
Sent from my HTCONE using Tapatalk
luigi311 said:
Whoops accidental thanks lol. If u check the other threads u will know that the way the new tri band phone's work, when on LTE all u get is data, on 3g u get voice and data, so while Ur connected to lte the only way to make or receive calls is for your phone to switch to 3g. This process should be automatic unless u manually changed something to force the phone one lte only.
Sent from my HTCONE using Tapatalk
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That is so false because when I'm on LTE at my local mall, I can send and receive texts just fine.... the OP must've messed with some sort of setting is my guess..?
I have not messed with any settings. This has been happening from day 1. It took me about an hour after I got home from the Sprint store to notice that all calls were going directly to voicemail when I'm on 4G. As soon as I turn off 4G I get all my calls with no problem. I have tried updating prl and profile as I said before, but I don't appreciate people assuming I changed some setting when I'm telling you I didn't change anything. When I'm on 4G there is a spark icon that is constantly showing and the signal bar is always showing 1 bar. I don't know if that's part of the problem or not. If anyone has a serious suggestion to help instead of just assuming I caused this please let me know. Thanks.
Joe0113 said:
That is so false because when I'm on LTE at my local mall, I can send and receive texts just fine.... the OP must've messed with some sort of setting is my guess..?
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Actually text over lte is possible but voice over lte doesnt work for us.
There is a giant s4gru article that explains it all
Sent from my SM-G900P using XDA Premium 4 mobile app
richse said:
I have not messed with any settings. This has been happening from day 1. It took me about an hour after I got home from the Sprint store to notice that all calls were going directly to voicemail when I'm on 4G. As soon as I turn off 4G I get all my calls with no problem. I have tried updating prl and profile as I said before, but I don't appreciate people assuming I changed some setting when I'm telling you I didn't change anything. When I'm on 4G there is a spark icon that is constantly showing and the signal bar is always showing 1 bar. I don't know if that's part of the problem or not. If anyone has a serious suggestion to help instead of just assuming I caused this please let me know. Thanks.
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If I read correctly on the s4gru website then the reason ur having this issue is because the tower is missing the 3g upgrade that handles this handoff which is called Circuit Switched Fallback*or enhanced Circuit Switched Fallback. Here's a link to the s4gru page with this info if u wish to learn more about it.
http://s4gru.com/index.php?/blog/1/...-due-to-circuit-switched-fallback-technology/
Sent from my One using Tapatalk
gtuansdiamm said:
Actually text over lte is possible but voice or lte doesnt work for us.
There is a giant s4gru article that explains it all
Sent from my SM-G900P using XDA Premium 4 mobile app
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False again. When at the mall I can make/receive calls as well. You CANNOT use data and be on a call at the same time though (like I could on my S4).
Joe0113 said:
False again. When at the mall I can make/receive calls as well. You CANNOT use data and be on a call at the same time though (like I could on my S4).
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So what your saying is that everything that we know about tri band phones is false? The tri band phones only have 1 antenna so it is impossible to use voice when connected to lte period. When u make a call Sprint kicks you off lte in order to use voice and when the call ends Sprint reconnects you to lte.
eCSFB Gap Issue – What you Need to know:
Smart devices require eCSFB to “fall back” to 3G to accept a voice call if the user is connected to the LTE network.
Taken directly from the link I posted
Sent from my HTCONE using Tapatalk
luigi311 said:
So what your saying is that everything that we know about tri band phones is false? The tri band phones only have 1 antenna so it is impossible to use voice when connected to lte period. When u make a call Sprint kicks you off lte in order to use voice and when the call ends Sprint reconnects you to lte.
eCSFB Gap Issue – What you Need to know:
Smart devices require eCSFB to “fall back” to 3G to accept a voice call if the user is connected to the LTE network.
Taken directly from the link I posted
Sent from my HTCONE using Tapatalk
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Like I said, I'm not on LTE during the call.....
Joe0113 said:
Like I said, I'm not on LTE during the call.....
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You made it hard to understand what u were saying since u said the guy u quote was giving false information and then said the same thing he explained
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luigi311 said:
You made it hard to understand what u were saying since u said the guy u quote was giving false information and then said the same thing he explained
Sent from my HTCONE using Tapatalk
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Because I thought he said that you can't receive calls or make calls if you are on 4G LTE. Which you can, but once you dial out, or accept the call, you have no data.
Simple miscommunication!!
Joe0113 said:
Because I thought he said that you can't receive calls or make calls if you are on 4G LTE. Which you can, but once you dial out, or accept the call, you have no data.
Simple miscommunication!!
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I never said you can't get a call while on 4G. I said I can't receive a call while my phone is on 4G. Something about my phone or area of service causes my phone not to switch to 3g for incoming calls so the phone never rings
richse said:
I never said you can't get a call while on 4G. I said I can't receive a call while my phone is on 4G. Something about my phone or area of service causes my phone not to switch to 3g for incoming calls so the phone never rings
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i've been having the same problem! I live on the outskirts of the spark network so i only get the regular lte at home. and i dont believe the towers have been upgraded here yet because i wont recieve calls or texts unless i call out on my phone which forces lte off for 3g etc. but if i drive 15 min. north where the "spark" network is deployed then i'll recieve my calls and texts appropriately because the towers are upgraded there.
so sadly i keep my phone on wifi and cdma mode while at home then whenever i go out i have to switch it to lte/cdma and restart the phone so i can utilize lte while im in a "spark" area.
its tedious and sometimes i forget to switch back when i get home.. its such a pain. Leave it to sprint to deploy phones before their network is even ready for them.
pyrochance said:
i've been having the same problem! I live on the outskirts of the spark network so i only get the regular lte at home. and i dont believe the towers have been upgraded here yet because i wont recieve calls or texts unless i call out on my phone which forces lte off for 3g etc. but if i drive 15 min. north where the "spark" network is deployed then i'll recieve my calls and texts appropriately because the towers are upgraded there.
so sadly i keep my phone on wifi and cdma mode while at home then whenever i go out i have to switch it to lte/cdma and restart the phone so i can utilize lte while im in a "spark" area.
its tedious and sometimes i forget to switch back when i get home.. its such a pain. Leave it to sprint to deploy phones before their network is even ready for them.
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Well the places without the 3g upgrades is not that big so they probably just decided to jump on to tri band even though development wasn't complete. It's like saying they should of waited not not sold any LTE devices until they finished deploying LTE, which means they would of still had old devices being sold.
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luigi311 said:
Well the places without the 3g upgrades is not that big so they probably just decided to jump on to tri band even though development wasn't complete. It's like saying they should of waited not not sold any LTE devices until they finished deploying LTE, which means they would of still had old devices being sold.
Sent from my HTCONE using Tapatalk
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well i understand that but at least when they first started selling the lte devices; the devices would still received calls and texts. because even though the lte may not have been upgraded/deployed or whatever yet. the cell phones themselves were compatible with the old network as is. but with these spark devices, they are deploying phones that may or may not work (the main point of a phone is being able to send/receive calls or texts etc) depending on where you are because half of the towers aren't upgraded for csfb
"Circuit Switched Fallback is a great solution to the issue of Sprint Triband LTE smartphones. But the problem here is that the Sprint network is being upgraded in Network Vision, and not all Sprint parts of the Sprint network can currently support CSFB. And it affects all Sprint Triband LTE phones, not just the Nexus 5 and LG G2." quote from http://s4gru.com/index.php?/blog%2...-technology/
and the problem here is the phone is supposed to be able to detect that the lte towers in my area dont have csfb and therefore switch back to cdma. But it doesnt, so it stays connected to lte and i never receive any calls or texts. but when i drive north to a spark network area the csfb works appropriately. So this leads me to believe its a network issue and not that my phone is a lemon.
idk maybe im just blowing hot air here but its frustrating that the most important part of my phone does not work properly for whatever reason in my hometown where i spend most of my time.
pyrochance said:
well i understand that but at least when they first started selling the lte devices; the devices would still received calls and texts. because even though the lte may not have been upgraded/deployed or whatever yet. the cell phones themselves were compatible with the old network as is. but with these spark devices, they are deploying phones that may or may not work (the main point of a phone is being able to send/receive calls or texts etc) depending on where you are because half of the towers aren't upgraded for csfb
"Circuit Switched Fallback is a great solution to the issue of Sprint Triband LTE smartphones. But the problem here is that the Sprint network is being upgraded in Network Vision, and not all Sprint parts of the Sprint network can currently support CSFB. And it affects all Sprint Triband LTE phones, not just the Nexus 5 and LG G2." quote from http://s4gru.com/index.php?/blog%2...-technology/
and the problem here is the phone is supposed to be able to detect that the lte towers in my area dont have csfb and therefore switch back to cdma. But it doesnt, so it stays connected to lte and i never receive any calls or texts. but when i drive north to a spark network area the csfb works appropriately. So this leads me to believe its a network issue and not that my phone is a lemon.
idk maybe im just blowing hot air here but its frustrating that the most important part of my phone does not work properly for whatever reason in my hometown where i spend most of my time.
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I know it's the reason I got rid of LG g2 but the only thing to do right now is put the phone in cdma only and keep checking if they upgrade towers yet
Sent from my SM-G900P using Xparent BlueTapatalk 2
Joe0113 said:
Because I thought he said that you can't receive calls or make calls if you are on 4G LTE. Which you can, but once you dial out, or accept the call, you have no data.
Simple miscommunication!!
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According to S4GRU what you are saying is wrong. In order for your phone to ring it kicks you off LTE. Circuit Switched Fallback. When you are connected to LTE your phone receives 0 CDMA signals (this includes voice). When sprint is trying to send voice to your phone, if the CDMA cannot be routed to your phone, the LTE network is checked for your phone, if found the LTE network drops you so the CDMA signal can get to your phone.
Give it a try. Make sure you are connected to LTE and data is in use. Have someone call your phone. Watch your LTE indicator change to grayed out, and switch to CDMA before your phone starts ringing.
sporklover said:
According to S4GRU what you are saying is wrong. In order for your phone to ring it kicks you off LTE. Circuit Switched Fallback. When you are connected to LTE your phone receives 0 CDMA signals (this includes voice). When sprint is trying to send voice to your phone, if the CDMA cannot be routed to your phone, the LTE network is checked for your phone, if found the LTE network drops you so the CDMA signal can get to your phone.
Give it a try. Make sure you are connected to LTE and data is in use. Have someone call your phone. Watch your LTE indicator change to grayed out, and switch to CDMA before your phone starts ringing.
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Finally someone researches this, even though I put the link to it you would be surprised how no-one will open it or not even bother to read it since its kinda on the long side.
Sent from my HTCONE using Tapatalk
sporklover said:
According to S4GRU what you are saying is wrong. In order for your phone to ring it kicks you off LTE. Circuit Switched Fallback. When you are connected to LTE your phone receives 0 CDMA signals (this includes voice). When sprint is trying to send voice to your phone, if the CDMA cannot be routed to your phone, the LTE network is checked for your phone, if found the LTE network drops you so the CDMA signal can get to your phone.
Give it a try. Make sure you are connected to LTE and data is in use. Have someone call your phone. Watch your LTE indicator change to grayed out, and switch to CDMA before your phone starts ringing.
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No ISH, you still receive the call though, that's what I am trying to say..................
This whole thing is extremely depressing, just got this phone today and it's one of the first things I relized..sure I can put it on 3g and sit tight like that but come on the whole point in getting the newest flagship is how it's better than everything else, and sprint can't make it work right (yet). I noticed with my area that as long as the data is not actively loading a page or downloading it will switch to 3g and calls will come in but if it's load strait to voicemail..hope they get it all fixed the way it's supposed to be soon enough.