Note 10.1 s pen not working at all - Galaxy Note 10.1 Q&A, Help & Troubleshooting

Hey guys, been a long time lurker here and just encountered my first issue, so made an account to hopefully get some advice.
I received the note 10.1 8010 (UK) as a gift for Christmas. I was disappointed to see it was running 4.0, when devices like the Nexus 7 are already on 4.2. And Germany had the 4.1 update for over a month. Samsung as always refuse to give a solid answer.
I followed a guide to install the German 4.1.1 update. I first installed the German version of ICS via Odin. I then applied the update.zip from here:
HTML:
d-h.st/lLB
Prior to this, I rooted the device, but I believe the above process removed the root anyway.
After my device rebooted, the S Pen isn't working at all. It recognises when I take the pen out, but I cannot use it. It doesn't do a thing. I've read about 1,000 forum threads and cannot find an answer, as to how I can get it working again.
I tried deleting cache and user data, then reapplying the update.zip to no avail.
When I boot up in to recovery mode, it does come up with a message about CSC and then the little drop falls over and I have the usual options.
Any idea what I need to do, to get my S Pen working again? Or what I've done wrong?
Many thanks

This is how I rooted the device.
HTML:
rootgalaxynote.com/galaxy-note-10-1-root/how-to-root-galaxy-note-10-1-easiest-methodcwmmethod-2/
I have a feeling this is the "root" of the issue. I'm not sure how to remove it.
I know previously I wasn't able to change my CSC via CSC switcher, but I am now.
So I guess installing the German ICS and then update.zip, hasn't completely undone whatever rooting it above did.

Removed the custom recovery and the pen started working again. At this point I was back on ICS, trying to see whether JB was the issue.
Now update.zip will not apply, despite the fact I'm on the German ICS stock. I get an error status 7 in package.zip.
This is the worst experience I've ever had, with any device in my life.
If this wasn't a present I'd have smashed it in to tiny pieces. I will never buy a non Nexus device ever again.
I know this may seem trivial, but when I'm running 4.2 on all other devices, I don't want to be stuck on 4.0 with my brand new tablet.
Samsung have really put me off ever buying their devices in the future.

Tehkseven said:
Removed the custom recovery and the pen started working again. At this point I was back on ICS, trying to see whether JB was the issue.
Now update.zip will not apply, despite the fact I'm on the German ICS stock. I get an error status 7 in package.zip.
This is the worst experience I've ever had, with any device in my life.
If this wasn't a present I'd have smashed it in to tiny pieces. I will never buy a non Nexus device ever again.
I know this may seem trivial, but when I'm running 4.2 on all other devices, I don't want to be stuck on 4.0 with my brand new tablet.
Samsung have really put me off ever buying their devices in the future.
Click to expand...
Click to collapse
This a pretty bummer situation. Sorry you're dealing with it.
I find this interesting, as I followed the exact same procedure to root as you. I haven't experienced any pen issues though.
Could it be the 4.1 you flashed?
This is one of my fears too, so I really hope this can be solved.

I finally managed it.
I downloaded a different German ICS from a different guide and this time it worked no problems.
The one that worked, had a file name: N8010XXALI3_N8010OXAALI3_DBT
Update.zip worked first time after I installed the above ICS.
Hope that helps.

Related

[Q] Can't update after downgrade to ICS

hi, i just got my tablet back from repairs and i asked them to install ICS if they had to reset the firmware, and they did. now my problem is that i want to update to the 4.2 JB that came out (while my ASUS was in repairs for 3 WEEKS) but i can't. when i try to update, it just says "no update found". i have already talked to their "experts" and he just kept saying "oh, it come to your tablet when it ready" I have also tried to download the update from their site, but then when it tells you what version you need by looking at the build number, i noticed mine was IML74K.WW_epad-9.4..... and shouldn't it be something more like US_epad-9.4.....? i tried to install it anyways but it never detected it on the sd card. so then i tried to just use fastboot and flash it to the device, but when i entered the boot menu, THERE WAS NO OPTION!! In fact, there was only 2 options, wipe data, and boot android. there was no usb or RCK (or whatever it was) option. i also have several other problems, but i'll leave them for another day and another post, sense they may be related
Any help would be awesome sense it's obvious I'm not going to get much help from ASUS. Let me know if you need any other info too!
Thanks in advanced!!
Jake
Snakester15 said:
hi, i just got my tablet back from repairs and i asked them to install ICS if they had to reset the firmware, and they did. now my problem is that i want to update to the 4.2 JB that came out (while my ASUS was in repairs for 3 WEEKS) but i can't. when i try to update, it just says "no update found". i have already talked to their "experts" and he just kept saying "oh, it come to your tablet when it ready" I have also tried to download the update from their site, but then when it tells you what version you need by looking at the build number, i noticed mine was IML74K.WW_epad-9.4..... and shouldn't it be something more like US_epad-9.4.....? i tried to install it anyways but it never detected it on the sd card. so then i tried to just use fastboot and flash it to the device, but when i entered the boot menu, THERE WAS NO OPTION!! In fact, there was only 2 options, wipe data, and boot android. there was no usb or RCK (or whatever it was) option. i also have several other problems, but i'll leave them for another day and another post, sense they may be related
Any help would be awesome sense it's obvious I'm not going to get much help from ASUS. Let me know if you need any other info too!
Thanks in advanced!!
Jake
Click to expand...
Click to collapse
The stock 4.2 (10.6.1.8) has an assert that will only allow it to be installed from 10.4.2.20. If memory serves me correctly ICS does not have the usb icon until unlocked. Also the new 4.2 bootloader only has three icons - no usb.
Are you unlocked? Most units that come from repair are not and can't be unlocked.
With all the unresolved issues on 4.2 I would not put it on my tablet at this time. There are many bricks waiting for a resolution.
thanks, that helped fix it!
tobdaryl said:
The stock 4.2 (10.6.1.8) has an assert that will only allow it to be installed from 10.4.2.20. If memory serves me correctly ICS does not have the usb icon until unlocked. Also the new 4.2 bootloader only has three icons - no usb.
Are you unlocked? Most units that come from repair are not and can't be unlocked.
With all the unresolved issues on 4.2 I would not put it on my tablet at this time. There are many bricks waiting for a resolution.
Click to expand...
Click to collapse
I downloaded the 4.1 firmware and it detected it and installed it right away. I don't know why they couldn't tell me that when I called, but it fixed the problem. And I know you said not to, but I installed 4.2 anyways because I was too curious, and I have personally found no problems and like the new features.

[Q] Reinstalled stock rom, can't get upgrades

Hi, I'm sorry if this has been asked before, basically a few weeks ago I was having problems with my Tab 2 p3110, it just wasn't running right. At around the same time I ordered an EZCAST hdmi device for my tv.
Well, I used Odin and cwm and taught myself how to upgrade to kitkat withCM11 nightlies, great stuff, fixed the issues I was having.
Then my tv dongle arrived, the one feature I wanted to use more than anything was screen mirror/AirPlay. No you can imagine my dismay when I couldn't even find the option in cm11, I found cast screen but it wouldn't work.
So, having tried several nightlies hoping the problem would be fixed I settled on reinstalling the stock 4.2.2 rom following the instructions on here. It bricked my tab 2 but I managed to get it going again and reinstalled the stock rom after several days of trying.
All this to find the screen mirror option was not available on the stock rom!! I can't figure out why but thought, maybe, an upgrade was needed, so I headed to the update tab to be told that my device was modified, updates are not available!
To be honest I'm ready to throw it in the lake behind my house I'm that frustrated, does anyone have any suggestions on getting screen mirroring working?
http://live.samsung-updates.com/index.php?device=GT-P3110
Here... get the clean firmware here. It will give a pure system that won't trip the modification check.
It will also give you the factory recovery system.
Look up the p311x PIT file and when in odin pick the size that matches your tablet.
If it hangs at boot try doing a factory reset from recovery.
That's what worked for me to allow me to check updates.
I can't say that this will fix screen mirror, since I've never used it or seen the option on my p3113
Sent from my SGH-T999 using Tapatalk
Thanks for that. I can't find my model number on the list, The british one is close and as thats where I live i think i'll give that a go.
Thanks again for your help
Didn't work, still saying that the device has been modified and in download mode shows "count 1"
Any other ideas?
Triangle away?
Sent from my SGH-T999 using Tapatalk
Hey, I use my tablet with the Samsung Smart View ap.
You must have the right samsung tv for it to work and it's not perfect, but it is a nice feature. I stopped updating my tab because this is the most important feature for me.
I rooted my device and have the same issue as you, that's how I came across this thread.

How a noob got sucked into modding devices and stop bricking them.

I had browsed this forum for awhile and was having major issues with AT&T because my phone, as it sat in the eyes of ATT, decided that I needed to be on towers in another county which completely rendered reaching me by land line impossible and my service was such garbage, that I went through five phone numbers in as many phones. My iPhone 4 was screwed, I got a 1st run Nokia Lumina Windows Phone, but the case and windows 8 killed it for me (you had antennae right where you'd normally rest your fingers and so talking on it was a chore. I decided to get another iphone, and another, all met with failure. I stumbled onto these forums one day and discovered the word "root." My iphone was again giving me trouble and my wifes android seemed to do more....way more.
So I'm on my way home with my first android- a cheap motorola atrix HD. When they finally fixed my tower issue I was on my fifth number and I had read on these forums about root. So I get home around Christmas, and promptly rooted my atrix without knowing anything and figured I would learn as I went. I used the motochopper root by djrbliss and Dan Rosenthal (I think) with the fix bootloader screen. I figured I would learn half assed and learn as I go. I download TIBU, and proceeded to brick my phone. I got verification at customer care that the atrix may have been modified, and if it wasnt defective, swap it at the store.
TIBU Brick
Ran on 70 apps total. Removed the wrong one, Brick.
Rooted and botched something stupid, BRICK.
Tried to flash Cyanogenmod. Brick.
Flashed Cyanogenmod and thought I didn't do it right: Grew Frustrated and formatted the phone. ( I was getting as many replacements as I wanted and my wife continued to get irritated with my new hobby which she still hates.
Take my hard bricked HD to ATT store just to find out that I am eligible for the next program.
I shied away from rooting, Got rid of the mega and then got a Galaxy S4. That fever came right back and the next thing I know I am reading, retaining and absorbing as I bricked my S4 four times- twice by not paying attention and twice by not understanding safestrap recovery. The fever of modding finnally got me off of my rear when the guy at best buy reflashed my s4 for the second time and told me about RSD Lite. I go, download RSD Lite, Install my motorola drivers, Install my Operating System via sideload, download CWM recovery, flash CM 10x.x and forget my gapps...no worries, as I had discovered goo.im and f-droid and a few other places where I just found the correct jb gapps moving up from ICS obviously. I then hard brick the Atrix HD and I reinstalled my OS, got the anysoft keyboard from f-droid (the motorola keyboard kept dying) and I flash CM 10 and the JB gapps and bam, I feel like i'm no longer a noob. I was gone for a few months when I did all of this and as soon as I got home, I bought my brothers note 2 which I promptly rooted using cf autoroot and odin and then I flashed the Pacman Rom Stable 4.3. I experienced a soft brick moving up to kit-kat and unstable nightlies of Pacrom, but I moved everything to my SD card and rom installer still had my 4.3 gapps, and stable 4.3 pac rom. I was short on money and had to get a loan on the note 2 which I m getting back.
Now, I'm staring at my S4 for weeks...thinking "god I hate this stupid thing because it has no root on NC1.
Finally, yesterday, I found the towelroot apk and I rooted my i337 NC1. I set up the phone in a few moments, hooked up the proper wanam modules, and I tried with no success to put CWM Philz touch recovery. I was almost resigned to just using the apex launcher but I couldn't stay away from pushing myself to the limit and finally installing safestrap and a touchwhiz rom. So tonight, I finally installed safestrap after reading the steps to get version 3.72 running. Now I was trying to find a compatible touchwhiz based rom that suited me because I finally safestrapped my s4 and ran a backup to my SD, followed by a full wipe (excluding the SD card) and I went right here to read more (on NC1 get the new ODEXED version and I flashed fine without odin, and not rebooting into DL mode, and am now running the Venom v3.02 Safe Strap rom on my S4 like a boss.
Now for the clincher if you're still reading...I don't even know linux, let alone how to use a terminal emulator but for some strange reason, I now know what to do and what not to do to brick a device, and most importantly of all,
super noobs take note:
I FOLLOW THE DIRECTIONS EXACTLY.
I know little to nothing regarding the finer workings of phones (I now know better than to try to mess with things I know nothing about) but I paid attention.
And the payoff is being able to do this to almost any device...but now I am going to read up more because I want to build a nasty rom that gives the user so much access that it borders on criminally sick.
In short, the moral is to PAY ATTENTION. KNOW YOUR LIMITATIONS. FOLLOW INSTRUCTIONS.
Shout out here:
http://forum.xda-developers.com/showthread.php?t=2447482
And Here:
http://forum.xda-developers.com/showthread.php?t=2447482&page=109
Mad props for the simple instruction. I'm gonna go play with my.....new touchwhiz ROM on my S4.

Downgrading Note Pro 12.2 Verizon from 5.1.1 to 4.4.2?

HI,
I've updated the Verizon version of the Galaxy Note Pro 12.2 and I really don't like it. There's too many instability issues that I haven't seen before! I rely heavily on the S-Note and it keeps crashing on me after a few minutes when it is opened up. I can write for a bit but then it just stops working and brings me back to the home screen. The other problem is the SD Card. I never had an issue with it before, but I am now! Sometimes it goes missing when I go into a file manager looking for a document. And it occasionally freezes up!
Oh, and the best part? I like the fact that Samsung has added the "Galaxy Apps" in this Lollipop version like it is on my Galaxy Note 4 (SM-N910F), BUT IT'S ALL IN DUTCH LANGUAGE!!!
And this is suppose to be an American model with the preference language set US English?? Go figure...
I never had this problem before with KitKat 4.4.2, and I want it back!
Now I've tried using ODIN 3.10.7, 3.07, and 3.09, but I can't get it to connect. It keeps saying "added!! removed!!" when I try to use Home-Volume Down-Power" to reboot in Odin mode.
So does anyone have any suggestions on how I can downgrade?
Did you use the OTA 5.1.1 version that was pushed out by Verizon? I took it last week and this beast is way more stable, no crashes, the SD Card works properly (I have a 128GB card) and no language problems. Try resetting your tablet and getting the OTA (again).
tdetroit said:
Did you use the OTA 5.1.1 version that was pushed out by Verizon? I took it last week and this beast is way more stable, no crashes, the SD Card works properly (I have a 128GB card) and no language problems. Try resetting your tablet and getting the OTA (again).
Click to expand...
Click to collapse
No, I didn't get it by OTA. I did it through KIES. I'm an American ex-pat living in the UK for the past few years and I had this shipped to me from family back in Florida. It doesn't seem that the OTA would work at all and the only way I could get the update is through KIES.
As for resetting, that's what I was trying to do. When I do a "factory" reset, it puts 5.1.1. back on again plus the Verizon repair app is not giving me any joy since it's doing the same and placing lollipop 5.1.1, which is why I'm going through ODIN mode to place the original ROM back onto it that I've downloaded from SamMobile's website. However, as I mentioned, Odin on all versions are giving me "ADDED!! REMOVED!!".
What I really find so strange is that the Verizon Update/Repair app will re-flash with no problem; but when trying to use Odin, it won't connect. Can someone give me a clue on what's going on with that??
It would also mentioned I'm using Odin on Windows 7 64 bit and I've used separate computers so that the drivers for KIES and Verizon Update App doesn't clash, yet I'm still getting the same messages from Odin.
OR am I missing something else??
By the way, Sammy's Galaxy Apps is still in Dutch!!
sjbrother said:
No, I didn't get it by OTA. I did it through KIES. I'm an American ex-pat living in the UK for the past few years and I had this shipped to me from family back in Florida. It doesn't seem that the OTA would work at all and the only way I could get the update is through KIES.
As for resetting, that's what I was trying to do. When I do a "factory" reset, it puts 5.1.1. back on again plus the Verizon repair app is not giving me any joy since it's doing the same and placing lollipop 5.1.1, which is why I'm going through ODIN mode to place the original ROM back onto it that I've downloaded from SamMobile's website. However, as I mentioned, Odin on all versions are giving me "ADDED!! REMOVED!!".
What I really find so strange is that the Verizon Update/Repair app will re-flash with no problem; but when trying to use Odin, it won't connect. Can someone give me a clue on what's going on with that??
It would also mentioned I'm using Odin on Windows 7 64 bit and I've used separate computers so that the drivers for KIES and Verizon Update App doesn't clash, yet I'm still getting the same messages from Odin.
OR am I missing something else??
By the way, Sammy's Galaxy Apps is still in Dutch!!
Click to expand...
Click to collapse
Did you ever get this figured out? I, myself, am having a terrible time with the lollipop upgrade on my 905V. I've tried to ODIN back to 4.2.2 with no luck. ODIN fails every time I try to push one of the older versions to the tablet.
I am like you where I had to use ODIN to upgrade to 5.1.1. I was rooted and I had done a few other things which required me to factory reset a couple times after using ODIN to install an original factory package.
It is possible we are S.O.L. There is simply no DEV support for a device few people have, I don't expect much.
My only shot to try next is to see if putting one of the older versions in a specific folder will give me an option in Kies to revert back.
There is always a chance someone will come along with the answer we need.
Lollipop haywire
I to have the Verizon Note Pro and recently did the update to lollipop and is having a horrible experience... The system seems to be unstable all my apps are crashing a lot... Ive tried to revert back to 4.2.2 using Odin as well but no luck. Ive factory reset numerous times... Ive even reinstalled lollipop several times, with no luck. If any one has any insight on what this problem is or have anyway of going about fixing the crashing, please let me know...
Has this ever been figured out? When I first got my NP 12.2 on verizon I rooted it, but then I OTA updated it, like a dummy, to 5.1.1. I want to flash back down to 4.4 or whatever version it WAS so I can root 4.4 then update to a 5.1.1 or 6.0.1 rooted rom. * Any help would be appreciated.
In the same boat
Any help on this? I would really like to downgrade my NP12.2 to Kitkat to root it.
I pretty much a novice to Android, but have 20+ years with PC and MAC. This doesn't seem like it should be that big of a deal. Thanks for any help!

GT-N8010 - Firmware Upgrade

Hey there!
Just ran into some troubles with my GT-N8010. I had been using stock on it for quite awhile, but have been noticing that many of the newer apps do not work with JB. I had rooted and used my Asus Transformer before, figured that it was probably about time to get some more life out of the Note 10.1.
My first option was to upgrade from JB to KitKat. Unfortunately there is not an official update in Canada, but using Odin I should have been able to upgrade it. This is where the issues came. First, it failed twice. I restarted the computer, and tried it once more. Success! It was downloading. It took a few moments, but eventually it failed as well. The download stopped and I was left looking at my tablet having 3/4 of the install complete. I left it for awhile, hoping that it would restart itself or reload. Nothing happened, and I had to restart the tablet.
Situation now: I am stuck at the "Firmware upgrade encountered an issue. Please select recovery mode in Kies & try again."
First thing I tried was getting to the download screen, so I have that. I figured I could just flash it back to the offical JB from Canada, but now it's like the computer won't recognize the device. Even unplugging and plugging the USB back in does not even give me the PC Recognizing sound. I moved to a laptop, and it could read the device, but once I installed Samsung USB and Keis, it stopped. Odin doesn't recognize it and I am not sure where to go from here.
Is using the SD card an option? Can I somehow force the computer to read the tablet?
I have looked through the forums, but didn't really see much in the way of help.
I hope to hear from you guys! Thanks in advanced! If I need to provide more information, please ask.
Is using the SD card an option>>> NOT for stock custom rom only .
I don't mind installing a custom rom at this point. If it is still an option at this point the I don't mind at all. If there is anyway you could point me towards that option, I will definitely give it a shot.
The development threads.
You will need to flash a custom recovery tar through Odin .
https://forum.xda-developers.com/showthread.php?t=2490954
Part of the problem is that the Odin, even my PC, are not recognizing the the Tablet is connected through my USB. So I cannot flash anything right now.
I figured it out. It was all because of my cord. I went out and got a new one, flashed 4.4.2 easily. Hope that helps everyone who has issues as I did.
elevenstewart said:
I figured it out. It was all because of my cord. I went out and got a new one, flashed 4.4.2 easily. Hope that helps everyone who has issues as I did.
Click to expand...
Click to collapse
Hi, I've read your posts. Helpful.
I'm in the situation of having tried to flash a custom recovery, to then flash a custom ROM.
Started Odin, began to flash, then Odin showed failed.
Now the n8000 no longer starts, just hangs after the Samsung logo/music.
I do have two different cords, so will try that later.
Question, did you end up flashing a custom ROM later, and if so, which one?
Thanks.
Sent from my SM-N920C using Tapatalk
I have a Samsung Galaxy GT-N8010 (UK version), Android 4.1..2 - i need to get this up to KitKat 4.4.2 as BT Sport app won't run on below v4 - help?
Search this forum its well answered.
Or
Sammobile.
Updato.
Two firmware site

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