dead backlight and possible backup solution - Verizon Samsung Galaxy S III

hello GS3'ers my brother has some gs3 problems
his gs3's back light appears to have died out. he can still use the phone just can't see what is going on, the sounds still work and everything. has anyone come across this before? i told him to hold a flashlight to the screen so he's able to backup his pictures and what not but the screen is really black. which is his main concern right now, because he wants save his things and then return the phone if he has to.
any help is much appreciated, thanks!

My understanding of the GS3 is that since it is an AMOLED screen, it does not have a backlight. Each individual pixel emits light. My guess would be an app is causing the problem, possibly one that alters screen brightness. I would start by pulling the battery and restart the phone. If you see a boot animation, your screen's not dead.
Sent from my SCH-I535 using xda premium

that makes sense because the flashlight thing didn't work. he restarts his phone and even the boot logo is happening during a pitch black screen but the sound could be heard. it's gotta be something more serious
Sent from my DROID X2 using Tapatalk 2

Related

Flicker screen

Anyone have their screen blink/flick on startup, on when you see sense rings for unlock. This doesnt happened all the time but you will notice it once awhile.
Is this hardware issue or software? Its not custome Rom I'm running. I tested out other and it sometime occur. On HTC One X it mention about this also.
Any input would be helpful. I don't like to flash Rom all over too see what caused it.
Sent from my HTC VLE_U using Tapatalk 2
I had an issue with Apex launcher. Every time I would select a folder on the home screen, the screen would pixilate, tile and flicker, not in that particular order. I uninstalled Apex and now everything is fine.
I read that the type of screen used on the One S has a type of matrix pixel or something that can be seen by a trained eye. Could that be what you are seeing.
hTc One S
I've been testing with this flickering. It noticeable if I restart my phone and look at the screen before the "sense ring" pop up. The screen will flick once. This occur on stock, custome Rom so I might think the hardware is acting up. This issued is known on HTC One X.
I restore back to stock Rom and move between app it also flick. Messed with brightness seen to help, but once I select auto brightness it come right back.
Man I'm not happy
Sent from my HTC VLE_U using Tapatalk 2
Talked to Htc rep. they might consider the display went bad. Usually, the screen shouldn't blink. Even when I reopen an app..it still flicker and turn black screen.
Next steps called back Tmobile and demand a exchange because I'm not happy with my $600 phones..that blink like strobe lights
Maybe I should never buy the first patch that released on launch day. LOL
Sooo... mine started doing something weird this morning...
Is it anything like yours is doing?
https://www.youtube.com/watch?v=PrW9xwdGd38
Aydthird said:
Sooo... mine started doing something weird this morning...
Is it anything like yours is doing?
https://www.youtube.com/watch?v=PrW9xwdGd38
Click to expand...
Click to collapse
That is worst then mine. My just blink sometime.
You should get a replacement. That is a bad backlights
Sent from my HTC VLE_U using Tapatalk 2
x1tyme said:
That is worst then mine. My just blink sometime.
You should get a replacement. That is a bad backlights
Sent from my HTC VLE_U using Tapatalk 2
Click to expand...
Click to collapse
Well it was weird, it was fine last night, even had done a backup on clockwork. took it off the charger this morning and restarted it. looked at it later and half the screen was like that. I restarted the phone again and it only did what you saw, tried restart couple times still came back but later on as I was finally leaving home I was texting someone and it just went away?? tried restarting it again nothing... not coming back?? no idea why. I did see on youtube another person with a one X doing the full screen like that, SCary.
I would return it but I'm rooted 2 months in and had to buy from someone else's upgrade so I'm not even sure what they'll tell me if I take it to the store or talk to HTC
I got replacement from T-Mobile since there 90 days exchange warranty and guess what? My screen still does it. I went ahead called HTC for advice and rep. Told me it just parts of O.S.
For yours side, if you sent to HTC for a repair. They might check if you tamper with phone and will charge extra :what:..
Hopefully it won't do it.
Sent from my HTC VLE_U using Tapatalk 2
only once in a while, when on lowest brightness, the screen would flash up very bright, after pressing the on button but than goes back to set low brightness.
Don't have an Issue like in your video
I've reverted the phone back to stock, not only does it still do it, but it was doing it while on the restoring mode. I've called T-Mobile, they are sending me a new phone. Unfortunately now I will be getting a refurbished phone. Pretty unnoying.... Hope its not defective too in some ways.
Sent from my HTC VLE_U using XDA
my screen will have a black square in the top left that will occasionally flicker only on the home screen when I swipe through. Does anyone have this specifically? Really hope there is a fix, it is quite an annoyance.
mattmann95 said:
my screen will have a black square in the top left that will occasionally flicker only on the home screen when I swipe through. Does anyone have this specifically? Really hope there is a fix, it is quite an annoyance.
Click to expand...
Click to collapse
Nope, that's all you.
On an other hand, my phone is only getting worst every morning I wake up.
Sent from my HTC VLE_U using XDA
Aydthird said:
Sooo... mine started doing something weird this morning...
Is it anything like yours is doing?
Click to expand...
Click to collapse
I have the same issue, but in a bigger area. I noticed that it happens when the screen is too cold.
First time it happened was when I was taking some pictures outdoors and it was under 0°C and snowing.
Second time also outdoors, strong cold wind, but above 0°C.
Don't know if this is really the cause, but it always happens under these conditions.
victinlauria said:
I have the same issue, but in a bigger area. I noticed that it happens when the screen is too cold.
First time it happened was when I was taking some pictures outdoors and it was under 0°C and snowing.
Second time also outdoors, strong cold wind, but above 0°C.
Don't know if this is really the cause, but it always happens under these conditions.
Click to expand...
Click to collapse
Mine originally started on a random morning, I live in Cali and phone usually on my bed so granted it's not under the blanket I'd imagine it stays fairly warm at nights. tho I had touched the screen with wet hands before and I've always been curious if that would have done it. I did since get a replacement which I haven't babied as much as the original one, it's been few months and seems to handle itself fine now (crossing fingers).
But if it happened once, it will happen again, mine came and went couple times, here is couple vids of the way it got... but eventually instead making a transparent gray, it was a full shade of it blocking that half of screen that wouldn't go away.
https://www.youtube.com/watch?v=cUM1FiLeb0c&list=UUvGuDLwvPLcA79xqQvL_OHA&index=7
https://www.youtube.com/watch?v=zM8rZc1_Pbk&list=UUvGuDLwvPLcA79xqQvL_OHA&index=1&feature=plcp
https://www.youtube.com/watch?v=21OaktvRsWU&list=UUvGuDLwvPLcA79xqQvL_OHA&index=6

[Q] Having trouble with a replacement screen

After doing some research here I decided to try to repair my skyrocket screen myself but I am not finding myself as successful as other members here. I can turn on my phone and it appears as if the touchscreen is still working due to the vibrations, but there is no image. After messing around with the phon it seems as if there are only certain instances in which the screen will show an image. It will briefly show an image of a white battery charging when plugged in while the phone is off. It will also display an image (an extremely distorted one however) when put into download mode. Does anyone here have any ideas as to what the cause of these problems are? Could my replacement screen be defective?
If its still distorted one of 2 things happened either one you botched the ribbon cable when installing or 2 the screen is defective take a pic it can be easier for others to determine that way
Sent from my SAMSUNG-SGH-I727 using xda premium
One of the images is a my phone in download mode. Sorry for the bad quality (my best camera was my phone). If you look closely the warning text is barely visible. When I first go into download mode the screen is first filled with blue pixels until it brightens to the greyish color shown in the picture.
The other is a picture of the screen/digitizer removed. It seems that the ribbon is still intact, but maybe it was damaged in another way.
What do you think would be the best course of action? I should be able to get the screen exchanged for another one, but I'm worried that perhaps the screen is not the thing causing the problem.
I would try another screen first because if the ribbon was in fact damaged you wouldnt have distorted faint Screen like that honestly that would be my choice the screens aren't hard to swap very simple in fact I do this at work at least twice a day if another screen doesn't fix man I'll definitely taken it in
Sent from my SAMSUNG-SGH-I727 using xda premium

Strange Screen Problem

I've suddenly incurred a strange screen problem. I was updating my phone to the latest CM10.1 nightly (4/22), and after the phone installed it, it rebooted, as it should. During the reboot, the initial Samsung Galaxy SIII logo showed on the screen, and then the screen went black. I thought it was strange that I didn't see the cyanogenmod boot animation, so I waited a minute. The notification LED lit up and my phone chimed with the usual ringtone I hear at bootup, and the hardware keys were lit up on either side of the home button, but the screen did not light up. I am stuck with the phone in this condition. The phone is actually on, and if I click the power button to turn on the screen I can place my thumb where the lock screen is and feel it vibrate as I unlock the phone, but I cannot see anything on the screen. The screen remains completely black. Removing the battery and all other considered options have been unhelpful.
Any thoughts on this guys? I'd really appreciate some help or solutions to attempt. Is this the Galaxy S3 "sudden death" syndrome?
Have you tried flashing back to an earlier backup? It could simply be a bad download. If your backup does the same thing then there's a bigger problem here.
Do you see anything immediately after a reboot, before it boots into android? If yes, the problem is in android or the ROM you flashed. If no, I'm afraid your backlight may have died. That happened to me AND my sister's s3.
Also, take it into a pitch black room and see if you can see the faintest of backlight on your phone. When my backlight went, I could see everything in a pitch black room, like it was on -20 brightness.
Sent from my SCH-I535 using Tapatalk 2
I had that exact same problem. Although mine was because the version of CM 10.1 wasn't compatible with the custom kernel I was using, do you think that has anything to do with it?
Sent from my SCH-I535 using xda app-developers app

Nexus 5 screen died today + dangerously hot lower screen

Went to unlock my phone this morning off the charger and the screen is totally dead. Couldn't unlock or do anything to it or even see what was going on, called Google and ordered a replacement ASAP.
Went through the not fun task of doing a nandroid backup without seeing what was on the screen and doing some trickery with screenshots then backing up my entire SD card.
However, here's the strange and potentially dangerous thing that I noticed later when I got home this evening. I went to look at the phone and go to a fastboot flash with the factory images and went to touch the bottom of the screen. When I went to do so, to the little bit of the left of the LED light was a SUPER hot portion of the phone. I almost burnt my finger it was so hot.
Not sure what to do about the issue, I feel like if I just call the support line they won't actually take in my concern legitimately. Any suggestions?
thats something quite strange
let us know what google says about RMA and this issue
Agree, maybe it's just your phone, maybe it's all the batch. Which batch/model do you have?
Sent from my Nexus 5 using Tapatalk
kentoe said:
Went to unlock my phone this morning off the charger and the screen is totally dead. Couldn't unlock or do anything to it or even see what was going on, called Google and ordered a replacement ASAP.
Went through the not fun task of doing a nandroid backup without seeing what was on the screen and doing some trickery with screenshots then backing up my entire SD card.
However, here's the strange and potentially dangerous thing that I noticed later when I got home this evening. I went to look at the phone and go to a fastboot flash with the factory images and went to touch the bottom of the screen. When I went to do so, to the little bit of the left of the LED light was a SUPER hot portion of the phone. I almost burnt my finger it was so hot.
Not sure what to do about the issue, I feel like if I just call the support line they won't actually take in my concern legitimately. Any suggestions?
Click to expand...
Click to collapse
On my Transformer Infinity, sometimes the screen won't turn on at all. On a few occasions, if I press Power enough times, I get a glimpse of a message saying the Launcher process has stopped, but then my touchscreen doesn't register any input. The tablet is also sometimes running quite hot at those times. The only way I know to recover from this is press the Power button long enough to force a reboot, then everything is normal. Could this be what's happening? Do you know if the phone is still running under the black screen? Have you tried forcing a reboot, and did it work?
As for the hot phone, I've noticed my N5 does get a bit warm when I'm using it intensively (4G, WiFi, Bluetooth, GPS and screen on all at the same time and in use) but not enough to burn me. Could be hard to tell which component is heating up like that since I think it could be the screen backlight, SoC or battery... Do let us know if you find out more.
meethere said:
thats something quite strange
let us know what google says about RMA and this issue
Click to expand...
Click to collapse
I had called them and reported the screen totally dead with lines streaking vertically and got a new replacement ordered. It wasn't until late last night when I got back and had the screen on in this dead mode that the bottom was extremely hot. I'll have to call them back and let them know
dark_ente said:
Agree, maybe it's just your phone, maybe it's all the batch. Which batch/model do you have?
Sent from my Nexus 5 using Tapatalk
Click to expand...
Click to collapse
Yeah hopefully, it definitely seems like it could be one of those things that could potentially start fire.The one I have is the LG-D820. Any more info I can provide?
daemonios said:
On my Transformer Infinity, sometimes the screen won't turn on at all. On a few occasions, if I press Power enough times, I get a glimpse of a message saying the Launcher process has stopped, but then my touchscreen doesn't register any input. The tablet is also sometimes running quite hot at those times. The only way I know to recover from this is press the Power button long enough to force a reboot, then everything is normal. Could this be what's happening? Do you know if the phone is still running under the black screen? Have you tried forcing a reboot, and did it work?
As for the hot phone, I've noticed my N5 does get a bit warm when I'm using it intensively (4G, WiFi, Bluetooth, GPS and screen on all at the same time and in use) but not enough to burn me. Could be hard to tell which component is heating up like that since I think it could be the screen backlight, SoC or battery... Do let us know if you find out more.
Click to expand...
Click to collapse
Yeah, no its definitely dead. There were streaked lines across it, rebooted it multiple times. I ended up going into the bootloader and recovery via adb/fastboot and all that jazz. It eventually just would not work now.
In regards to the hot part I definitely think it was the lower part of the screen. It was quite literally half an inch away from the LED to the left. Was super super hot then once I shut the defective screen off (I could tell by the backlit light or whatever) it wasn't hot anymore after a minute or so.
Is it black/white? 16 or 32? When did you get it?
Sent from my Nexus 5 using Tapatalk
dark_ente said:
Is it black/white? 16 or 32? When did you get it?
Sent from my Nexus 5 using Tapatalk
Click to expand...
Click to collapse
32gb black version. I ordered it immediately when they announced it that day.
mine gets really warm when i'm doing a TWRP backup then it goes into bootloop after and wont cool down. i have to force it to power off from recovery and let it cool, but i've always seen it happen. i wonder if yours was attempting to boot over and over for hours and cooked itself.....? i have a launch day black 32gb too, running Cataclysm with Franco at the moment but it was doing it on rooted stock with stock kernel
I had to send my 19 day old 32Gb Red Nexus 5 in to LG for the same reason. I was using the phone and all of the sudden had vertical lines and the bottom of the screen got burn your fingers hot. Waiting to see what LG does with my phone. The only thin I can figure is the synaptics chip which controls the screen is bad. Its the only thing in that area that could get that hot. I also noticed when I first got my phone the glass in the same area looked like it had a slight wave in it. Didn't think anything of it at the time. I'll let you know how it goes.
Is RMA/replacement applicable for Rooted and unlocked devices?
I don't believe its an issue with developer phones as long as the issue wasn't caused by something you did like brick it by flashing a wrong radio or something like that. It has to be a manufacture defect to get it fixed for free.
Sent from my ME173X using XDA Free mobile app
Bear3825 said:
I don't believe its an issue with developer phones as long as the issue wasn't caused by something you did like brick it by flashing a wrong radio or something like that. It has to be a manufacture defect to get it fixed for free.
Sent from my ME173X using XDA Free mobile app
Click to expand...
Click to collapse
My device issue is related to power button. there is no software issue.
The power button is rattling since from the purchase of the device.
Hope my device gets repaired.
Like I said. Hardware issues that are production faults should be covered.
Sent from my ME173X using XDA Free mobile app

Can software really fix a stuck pixel?

I just got a replacement Nexus 5 which is fine except for 1 stuck green pixel just about at the centre of the screen. It's a bit annoying. I don't know if they would send me a new phone over this or if it's worth the hassle.
There are a number of apps that claim to fix stuck pixels by cycling through colours. I've tried a few for a few minutes. People in the comments have said running it overnight fixed their stuck pixels.
Does this really work? What's the principle that would allow a stuck pixel to become unstuck?
If I want to try this should the screen be set to maximum brightness or not? I'm a little concerned that leaving the phone plugged in with the screen on at max brightness may cause damage to the phone or screen due to overheating. Is this something I should be worried about?
Thanks.
tmagritte said:
I just got a replacement Nexus 5 which is fine except for 1 stuck green pixel just about at the centre of the screen. It's a bit annoying. I don't know if they would send me a new phone over this or if it's worth the hassle.
There are a number of apps that claim to fix stuck pixels by cycling through colours. I've tried a few for a few minutes. People in the comments have said running it overnight fixed their stuck pixels.
Does this really work? What's the principle that would allow a stuck pixel to become unstuck?
If I want to try this should the screen be set to maximum brightness or not? I'm a little concerned that leaving the phone plugged in with the screen on at max brightness may cause damage to the phone or screen due to overheating. Is this something I should be worried about?
Thanks.
Click to expand...
Click to collapse
Usualy its hardware (screen itself) related so software cannot fix that.
No. In answer to your question
Sent from my Nexus 5 using Tapatalk
So what's going on with people who claim it's worked for them?
In any case, I think I'll call Google and see if I can get another replacement. Maybe third time will be the charm...
Because it can work.
Think of each pixel as 3 switches.
One red. One blue. B one green.
In your case one pixel has the green switch stuck on.
These apps are designed to force the switches to keep turning on and off.
Sometimes you can get lucky and the switch will eventually free itself after so many tries.
Sometimes it will not work no matter what.
These apps just try to get it unstuck.
Sometimes it works. Sometimes it doesn't
Sent from my Nexus 5 using xda app-developers app

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