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I'm running CM 7.0.3, and I'm having massive proximity sensor issues, t the point where the phone is becoming unusable. If I'm in a call and I don't manually shut the screen off, the following happens (constantly):
I'll feel some haptic feedback on my ear, and my voice will mute. When I look at the screen, the lock screen is up and when I unlock it, it's at the dialer screen. I'm not hitting the mute or hold button with my ear, it seems like once it gets away from the call screen, my voice is muted.
Needless to say, this is getting massively annoying. Later tonight I'm going to try to see if using a Sense based rom fixes this, but I'd much rather stick with CM. Has anyone else experienced this?
I believe there is another post on this.. you can also Google search for inspire proximity sensor adjustment - someone created an app to adjust the sensor
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The thread in question:
http://forum.xda-developers.com/showthread.php?t=1062561
EDIT: I haven't used the proximity sensor adjustment application that's linked in the thread as mine is working normally. If it doesn't work there's a possibility the sensor's faulty and should be replaced (I recently went through this whole thing with my old iphone 4).
Yeah, to be honest, I tried that app and it didn't seem to make much difference. I'll try calling HTC
Flashed to a sense based ROM, and the sensor seems to be working fine. Very odd, to be honest. I will say that after using AOSP for so long, I have no idea how you guys deal with Sense at all.
Well, now I have to decide: I can live with Sense, or I can ship my phone back to HTC and be without a device for 2 weeks. Going to try out the proximity sensor app again, but it didn't seem like any setting made a difference, but it could be that I just don't know what I'm doing with it.
Check under Settings>Call Settings and put a check mark in the "Always use proximity" box. It says it's to help with prox. sensor screen locking when the phone is horizontal, but the CM7-based ROM that I was using showed the same issues and I fixed my particular issue by checking that box.
Tested with a few calls and the screen is definitely shutting off when the phone is standing or lying down.
I read up on the proximity app, and I think I have it calibrated properly at 5/6. It certainly helps, but it's definitely not perfect. Night, thanks for the advice, but yeah, that option has been checked from the start. At least the issue is tolerable now, before it would do this 10 times per call.
Funny - mine was calibrated at 10/11 by default and works pretty well. Try going up to those values. I used a local time/temperature number here, and it worked well when my finger got 1/8" or so from the phone. While I admittedly haven't measured the depth of my ear or anything, it does seem to be working well at those settings.
I think the upper threshold is where you may want to adjust. From my playing with that app, changing the lower threshold too high will make it ignore things too close to the phone and so will an upper threshold that is too low. Try lower 5, upper 11 and see what happens. Anything between lower and upper apparently triggers the sensor. (<<< speculation without documentation)
Hey guys. Im having a problem with the proximity sensor on my sensation 4g. It was working fine when i bought it. It shut the screen off while calling, but now it does not. I thought that maybe rooting it would fix the problem by getting a custom rom, but i would like some input before i go rom exploring on this phone. I assume its a software issue because i havnt dropped the phone or anything along that line. Any Help would be highly appreciated. I also am looking for the dialer codes that would lead you into a test mode to test the functions on the device. If anyone knows of a code, I would appreciate to learn what it is. thank you for your help.
Make sure Proximity sensor is enabled in Settings > Call Settings > Additional Settings.
thank for your reply. I checked the settings and the only thing that shows up is Caller Id settings and Call waiting. Oh and i downloaded a market app that would show me all the sensors that work on my phone, and the light and proximity sensors both come up with an unknown error. Could it be something from the gingerbread update?
Did anyone figure this out? I have the same problem and its getting pretty annoying.
Me too...:-(
Hello,
I am having the same problem. Earlier, I thought that it was a ROM issue, however, after changing multiple ROMs, it seems to be firmware issue.
On my sensation, I found out that it is related to the back light for the soft keys (home, menu, back and search).
I can get it to work if I turn on pocket mode in Settings > Sound and then restart (once or twice). It will work until next restart.
I have installed AndroSensor from market and it shows one of the 3 messages
Proximity Sensor: Waiting for Event
Proximity Sensor: Unknown Error.
Proximity Sensor: 3.5in
Also, I am getting exceptional battery life which makes me wonder whether phone uses both the cores or if anything else is wrong with the phone.
I am using Energy ROM (3rd Oct).
Any feedback?
Thanks,
Baiju
baijunagori said:
Hello,
I am having the same problem. Earlier, I thought that it was a ROM issue, however, after changing multiple ROMs, it seems to be firmware issue.
On my sensation, I found out that it is related to the back light for the soft keys (home, menu, back and search).
I can get it to work if I turn on pocket mode in Settings > Sound and then restart (once or twice). It will work until next restart.
I have installed AndroSensor from market and it shows one of the 3 messages
Proximity Sensor: Waiting for Event
Proximity Sensor: Unknown Error.
Proximity Sensor: 3.5in
Also, I am getting exceptional battery life which makes me wonder whether phone uses both the cores or if anything else is wrong with the phone.
I am using Energy ROM (3rd Oct).
Any feedback?
Thanks,
Baiju
Click to expand...
Click to collapse
This is interesting b/c I just noticed I have the same problem, too. I do not check the pocket mode because I want to save some battery life. I did get the proximity sensor working during calls "sometimes". And it's really hard to define this "sometimes" b/c I cannot identify the pattern or reproduce the scenario.
My solution to this issue is that If it's not working, I recharge the battery until full, do a reboot, maybe reboot twice, and it is "sometimes" "fixed" by itself. In my case, after doing that, the proximity will work for a while (again, it's hard to determine how long), and just stopping working all the sudden.
I hope there is a easier fix, maybe a app, that would reset the proximity so we can apply it when the sensor does not work.
Hi I just realized the cause, it's because the battery % mod from UOT kitchen. I removed it and everything is fine now. Apparently the UOT kitchen's setting has problem.
I have 2 sensation 4g. One doesn't have any problem with Energy ROM. For the other phone, I went back to Factory settings and reinstalled original TMobile ROM. I still have problem with that one. I have contacted t-mobile and asked for a replacement. It is something with the hardware I suppose.
Baiju
hello
I got the exact same problem and i do many rom/kernel change to figure out this problem but i just can't .
Yungyeh could you explain more how do you solve it ? thks
toowave said:
hello
I got the exact same problem and i do many rom/kernel change to figure out this problem but i just can't .
Yungyeh could you explain more how do you solve it ? thks
Click to expand...
Click to collapse
I guess nothing fancy.
As I've known so far, there are several causes, which can be divided into two categories: Hardware and software .
If your device came with this issue, with a stock rom installed, maybe applied some updates, then you shouldn't wait to call the (HTC/T-mobile?) customer service. Have a exchange or replacement is the only way to correct the hardware issue.
If it's a software issue, i.e. it worked before with a stock rom, but now it fails sometimes after flashing a custom rom, you may go with the following solutions.
Situation One: If the custom rom is fresh installed, charge your device until battery full, stay in charge mode for another 1 - 2 hours, complete power off and on at least twice (three times maybe, make sure the "fastboot" in the power settings is off). Do not install any mod until your rom settles for a few hours. Sometimes the sensor does not work will simply because the cache goes wrong. If after waiting for a few hours and the problem still persists, you may want to check your custom rom's instruction and make sure you've followed every steps.
Situation Two: If the proximity sensor does not work all the sudden, especially after doing a reboot, you should first clear your data for phone app (or any other apps that use the proximity sensor), and then boot into recovery to clear all your cache. After wiping your cache, you have to do what situation 1 instructed because your device is just like a fresh installed one.
Situation Three: If your proximity sensor fails to work after applying a mod, especially some mods cooked from the UOT kitchen, revert back to your previous backup. DO NOT APPLY THAT MOD ANYMORE!!! Try some other mods that work for you and that is friendly to your proximity sensor. This situation also applies to if your flash an inappropriate kernel. Revert back to your previous backup is the only solution.
If none of the situations described above works for you, then I am out of clue. Changing to other custom rom or kernel usually does not work. You may try that but I doubt it will resolve this issue. It may be just your bad luck that the proximity sensor of your device goes to its end. I sincerely hope it not the case.
my sensors are not working!!
accelerometer
gyroscope
light
magnetic field
orientation
proximity
All not working...
Was using HyperSensation-CM7.1-v0.8, then decided to update the kernel, faux newer one, then lost the ability to rotate the phone..
So, did a manual wipe, then super wipe, restored my backup, and still no sensors,
wiped again and tried a diffrent rom nothing changed,
wiped again tried arhd 3.6.7 with stock kernel and faux kernel,
tried cm7 with the kernel it comes with or the newer one and still nothing...
at what level does the software talk to these sensors, is there a 100%way to wipe the phone and start over? i have never had any issue like this before!
Would reverting back to the original rom via fastboot help at all versus what i have done?
if someone has any ideas pm me, its a little bit easier then catching a response here since this is the most popular rom in the world lol, but ill still be reading
I'm having the same probpem. I don't really mess around with Roms or anything and I have 2 sensation 4g that do the same thing. And I believe is an htc problem.
having the same iseu with proximity and light sensor.
Do you have an solution yet ?
yungyeh said:
Hi I just realized the cause, it's because the battery % mod from UOT kitchen. I removed it and everything is fine now. Apparently the UOT kitchen's setting has problem.
Click to expand...
Click to collapse
I`m having the same problem with both proximity and light sensors.They work occasionally but not for to long.Have you found a solution for this?
It's April of 2012 and I have found NO answers or fixes!!!!!!!!!!
Same sensor problem on my sensation.
If I reboot the phone in a dark room, booth sensors are working (I don't know if it's correct when the proximity sensor shows only 3,5 or 0 inches, but it works)
When I go to a lighted room, the proximity sensor stops to work and the light sensor needs more time to measure the illumination.
If I reboot the phone into lighted room, the sensors didn't work.
It is possible to simulate a "dark room" by covering the sensors with a finger ;-)
It is not easy to decide if the error is located into software or the sensors are "overloaded". For finding out a solution I have ordered new flex main board which should contain booth sensors. Hope it helps ^^
schand99 said:
Same sensor problem on my sensation.
If I reboot the phone in a dark room, booth sensors are working (I don't know if it's correct when the proximity sensor shows only 3,5 or 0 inches, but it works)
When I go to a lighted room, the proximity sensor stops to work and the light sensor needs more time to measure the illumination.
If I reboot the phone into lighted room, the sensors didn't work.
It is possible to simulate a "dark room" by covering the sensors with a finger ;-)
It is not easy to decide if the error is located into software or the sensors are "overloaded". For finding out a solution I have ordered new flex main board which should contain booth sensors. Hope it helps ^^
Click to expand...
Click to collapse
@schand99: The Flex/Main Board actually isn't the problem. It is an HTC software/hardware related problem. I have 2 Sensation's here now, one is rooted and unlocked entirely and the Proximity and Ambient Light Sensors and the Capacative Backlights on the touchpad DO NOT WORK. FYI, the touchpad lights work in cooperation of the Ambient Light Sensors: If there is any light under 90.0 Luxes (this is how the sensor measures light) the backlights will come on. If there is anything over 90.0 Luxes, the backlights will stay off. This is based on the fact that you need light in a totally dark environment, or you do not need light as you can see the touchpad and it is not that dark.
It is DEFINITELY not a hardware issue as there are some temporary fixes that will bring them back to life, but usually after a reboot, they are both dead again.
I am curious if your new flex/main cable would do the trick or not. I have tested the sensors chipsets independently and they work fine, there is just something that block their functionality on a software end.
mariosaraylian said:
It is DEFINITELY not a hardware issue as there are some temporary fixes that will bring them back to life, but usually after a reboot, they are both dead again.
I am curious if your new flex/main cable would do the trick or not. I have tested the sensors chipsets independently and they work fine, there is just something that block their functionality on a software end.
Click to expand...
Click to collapse
My report about main flex board changing:
After changing the board booth sensors are working fine. I have tested the functionality of the sensors also on different ROM's like stock rom, OrDroid and CoinDroid. No problem until now. It makes not a difference anymore if I power on the phone into dark room or on a sunny place.
BUT!
I don't recommend to do this by yourself. It is verry difficult to do this work !!
It is my profession to do this kind of work.
AND
to change the board was the right method for fixing the sensor-problem on my HTC Sensation. I had to unlock the hboot 1.27.xx by using the "beer drinking" method. So perhaps I have damaged the sensors by doing this...
schand99 said:
My report about main flex board changing:
After changing the board booth sensors are working fine. I have tested the functionality of the sensors also on different ROM's like stock rom, OrDroid and CoinDroid. No problem until now. It makes not a difference anymore if I power on the phone into dark room or on a sunny place.
BUT!
I don't recommend to do this by yourself. It is verry difficult to do this work !!
It is my profession to do this kind of work.
AND
to change the board was the right method for fixing the sensor-problem on my HTC Sensation. I had to unlock the hboot 1.27.xx by using the "beer drinking" method. So perhaps I have damaged the sensors by doing this...
Click to expand...
Click to collapse
@schand99: That's very strange that it could be the SAME hardware problem for all of these people that are complaining about this issue. I wonder if is some sort of production issue they have. The strange part is that it is not just for the lot of hardware issued for the USA only, it is also in other parts of the world also.
I did a hardware exchange with mine at the TMOUS store and the "new" one I have now is working fine thank God.
I told them that the TMOUS ICS RUU OTA upgrade broke the sensors LOL!
Thanks for your feedback!
Greetings from an Android newbie, (coming from a Nokia 3210 )
I got a Xtreamer Aiki 5, and noticed that the proximity sensor is defective.
Rom version 10.1
Internet learned me to download the apps Android Sensor and Hardware disabler.
Android sensor gives the following:
name : tmd2771 proximity sensor
vendor : Capella
version : 1
power : 0.13
max range: 1.0
resolution : 1.0
Hardware Disabler should be able to disable the driver of the proximity switch, but there are so many
drivers listed.
Does someone know the name of the driver which have to be disabled?
Go to the play store and search for a program called "proximity sensor calibration". Install it, follow the instructions and most likely all works well again for you.
I have installed and run the app, but i only get the message:
Rezound Proximity Sensor Calibrator is not responding.
Would you like to close it?
Even after a reboot same thing happens.
Is there another way to let the screen 'on' during calls (and skype) as well?
( app Screen On doesn't work on it )
thaineth said:
I have installed and run the app, but i only get the message:
Rezound Proximity Sensor Calibrator is not responding.
Would you like to close it?
Even after a reboot same thing happens.
Is there another way to let the screen 'on' during calls (and skype) as well?
( app Screen On doesn't work on it )
Click to expand...
Click to collapse
Well, there is another program named "Sensor Kinetics" which might help and works on my Xtreamer. At least it shows the possibilities of the proximity sensor: There are only two states with Xtreamer (which is 0 and 1), you can't measure exact distances.
If you still see a problem I'd advise to reflash your ROM. Usualy that helps...
AP756 said:
Well, there is another program named "Sensor Kinetics" which might help and works on my Xtreamer. At least it shows the possibilities of the proximity sensor: There are only two states with Xtreamer (which is 0 and 1), you can't measure exact distances.
If you still see a problem I'd advise to reflash your ROM. Usualy that helps...
Click to expand...
Click to collapse
It took me some time, but i have done both of the recommendations.
Flashed the ROM and installed Sensor Kinetics. But no luck. When SK is started, there is no line in the graphic at all.
(found how it should look like on the website of that program).
It is for surenow that the proximity switch is defective, other programs give the same result as well.
Is there a way to change or disable the drivers of that switch, so the screen will stay on bright during telephone calls or skype calls?
Does someone know the name of the specific driver?
thaineth said:
It took me some time, but i have done both of the recommendations.
Flashed the ROM and installed Sensor Kinetics. But no luck. When SK is started, there is no line in the graphic at all.
(found how it should look like on the website of that program).
It is for surenow that the proximity switch is defective, other programs give the same result as well.
Is there a way to change or disable the drivers of that switch, so the screen will stay on bright during telephone calls or skype calls?
Does someone know the name of the specific driver?
Click to expand...
Click to collapse
I just wonder, is this still the good place at the forum to put this question, or should it be transfert to a more technical part?
I don't know where to ask other than here, about this problem,
Hello there.
I have recently had to replace my screen on my miro due to a crack, This went successfully in the fact the phone now works as before, with one minor problem. Since trying to make and receive calls my phone automatically goes to a black screen. this after many searches on the net resulted me to conclude that the sensor is blocked, as the screen digitizer was slightly different for the top left of screen too. the place where the sensors live. In can go round the problem with a set of earphones but sometime a call will cut off more using them. I downloaded the hardware disabler developed on this site but it doesn't load any drivers and then crashed, there also appears to be no other hardware disablers out there, or at least none I can find.
Basically I need some help on restoring the call function, either by fixing the proximity sensor or by getting rid of it
Any help will be welcome on this matter.
thanks
This is my first time installing custom ROM's on my otherwise stock Sprint Motorola photon 4G LTE. After successfully flashing CM13 (2016_08_20 snapshot release), I tried to make a call, and upon hitting "call" from the dialer, the screen goes black and stays that way. The only recourse is to hold down power button long enough to reboot. While the screen is black, there is no sound from the ear piece (i.e. it does not appear that the call is connected). Finally, while the screen is black, the phone does exhibit some reactions: it vibrates sometimes if I hit the power button, in other words, the device is still 'on" until I have to reboot it.
After this happened, I gave up on CM13 and flashed CM-12 (the latest snapshot release, from 2015) , and experienced the same behavior.
The call apparently was completed, because the other party received a missed call. However, there was no sound on my end (although there was side-tone, when I breathed on it)
I googled for about an hour, and saw examples of the same behavior on other devices claiming to be related to the proximity sensor (though in those cases, there apparently was audio in the ear piece-- ie. the call completed, and was in progress while the screen was black). This behavior was not observed a few minutes before under stock ROM in the same device (so doubt it's a strictly hardware issue, so doubt I need to open the device and clean the sensor, per some of the suggestions out there).
I suspect the answer is very basic, because I found no similar threads searching XDA.
Please let me know any ideas. I did not do anything about updating my baseband version from stock before flashing the CM ROMs., but don't know if I have to I'm a noob at custom Rom's and just remembered that you had to worry about the baseband / radio version back on the HTC Evo 8 years ago, which was my last time flashing. Again, the ROM itself worked fine-- wifi and 3G/LTE connectivity was a success.
Let me know any ideas.
thanks
After restoring to stock, dialing worked again on the phone, but the behavior on the device was different from two other photons I tested next to it.
In the stock ROM, the call connected, but the screen turned off immediately upon hitting "call" (even when the phone was on the desk). You could get the screen back (in stock only) by hitting the power button.
In my other two photons, the black screen does not kick-in immediately. So it does appear it could be something having to do with the proximity sensor (i.e. it's always engaged). I don't have the skills to confirm. I am writing-off this phone for now, and have a different device (so not a high-priority thread at this point), but let me know if anyone has any ideas. Thx.
There's a way to validate if the prox sensor is working - zDeviceTest in the Play Store will test all of the hardware, and it will also show the metrics each piece of hardware is receiving - the prox sensor being fairly simple, it just identifies if an object is "near" or "far".
I always recommend making sure everything works in the stock ROM before flashing anything custom - as you need to validate everything works before making tweaks.
My advice is the same as arrrghhhs. (This name really looks like it was typed with a Photon Q with some characters repeated by the device >.>)
I noticed that my proximity sensor sometimes "stuck" to near (I use some different app [SatStat] so it shows 3 cm or 100 cm instead of near/far). Winking a little above the sensor helps sometimes. But your problem sounds like a defect.