Phone stuck with black screen... - RAZR HD Q&A, Help & Troubleshooting

Yeah, so i went to sleep with it connected to my computer and woke up with a black screen that will not turn on for anything. when i plug the charger in the light at the top turns green. Any ideas to fix?
stock unrooted w/ jellybean OTA

I had this happen the other night.
Held the power button and volume down and the screen finally woke up.

kafreeman said:
I had this happen the other night.
Held the power button and volume down and the screen finally woke up.
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no luck with this... although if i do this while its plugged in i see the green light go off until i let go of the buttons

ilol'd said:
no luck with this... although if i do this while its plugged in i see the green light go off until i let go of the buttons
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unplug from any cables, hold power+volume down for ~15 seconds. phone should reboot.
if this does not work, try power + volume up, to see if you can get in fastboot

Got it working. I literally tried every button combo I could think holding them for as long as a minute. Went to vzw and the guy got it into to fastboot on the first try... power button and volume up is what he said he did... don't know why it didn't work for me

Related

A..how does it come on?

Well its new and nothing happens when pressing power button, holding. Plugged in to AC and now has a orange light next to button. Guess 100% dead battery. 2nd time.. I gave up. Yeah nothing lol. Press on while plugged (left plugged in) in just blinks orange.
Zeblade said:
Well its new and nothing happens when pressing power button, holding. Plugged in to AC and now has a orange light next to button. Guess 100% dead battery. 2nd time.. I gave up. Yeah nothing lol. Press on while plugged (left plugged in) in just blinks orange.
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Click to collapse
Just let it charge for 4-5 hrs, then try again, if you go, then exchange for another one. There is no trick to turn on a brand new device, possible bad power button, mainboard, battery what ever....or if you feel a very vibration while holding down the power button, possible screen issue.

[Q] Stuck on Black screen with solid green notification light

I recently rooted my One X Evita and flashed Clean ROM 5.1 with hasoon's all in one tool. Everything went perfect. Then I reinstalled a few of my old programs and got it all set up. I was really happy, it felt much more responsive than before. Last night I set a couple of alarms, left it charging by my bed like every night and in the morning I woke up late on my own. I looked at my phone and it was just the same as every morning connected to the charger with a black screen and the green notification light was on supposedly indicating that the phone was fully charged but when I took the cord off the green light never went away and when I press the on button It never did anything. I haven't tried anything because I don't want to make it worse. It's been now 7 hrs. since I disconnected it and the green notification light is still on. Can some body help please... Thank you...
um, why don't you turn the phone off and power it back on. phones glitch especially ones with custom roms.
Try holding the power button down for 20 seconds
Sent from my VENOMized HoxL
Thanks it worked
area51avenger said:
Try holding the power button down for 20 seconds
Sent from my VENOMized HoxL
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Click to collapse
Thank you very much. After I held the power button for 20 seconds the green light turned off then I pressed the power button momentarily and the phone proceeded to turn on. I did a few things on it and made a phone call. Is back to normal. Thanks again.
DvineLord said:
um, why don't you turn the phone off and power it back on. phones glitch especially ones with custom roms.
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Click to collapse
Thanks for replying, I did try to turn it off but I guess I wasn't holding the power button long enough but thanks to area51avenger I was able to restart it. I guess you have to hold for 20 seconds.
cacalo said:
Thanks for replying, I did try to turn it off but I guess I wasn't holding the power button long enough but thanks to area51avenger I was able to restart it. I guess you have to hold for 20 seconds.
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Click to collapse
This is happening to me with this rom too and often. Charging the phone or not i hit power button but the screen still black and i can see the soft buttons on and if i play with volume buttons i can hear something but some times is like the phone is freeze. Any advice?

Samsung Galaxy S7 Bricked while charging !!! Red LED remains on !!!

I plugged my charger in my S7 and after ~30 min when i tried to use it,the screen won't turn on.The red LED is on but the phone is...dead.I tried every hard reset/restart possible but nothing happens...no safe mode,my pc doesn't detect it,it's not charging...nothing.The phone acts like it's dead but the red LED is on.... WTF ??? Any sugestions ??? :crying:
Scrapperr said:
I plugged my charger in my S7 and after ~30 min when i tried to use it,the screen won't turn on.The red LED is on but the phone is...dead.I tried every hard reset/restart possible but nothing happens...no safe mode,my pc doesn't detect it,it's not charging...nothing.The phone acts like it's dead but the red LED is on.... WTF ??? Any sugestions ??? :crying:
Click to expand...
Click to collapse
Remove charger and let the phone battery die, might take a long time depending on how much it was charged
Try connecting the white MicroUSB > USB adapter that came with the phone to something power hungry to drain it quicker
Power off you device and then wait 10 seconds. After waiting press and hold the Volume Up, Home, and Power buttons at the same time
After the phone vibrates, let go of the Power button, while still holding the other two buttons until Android System Recovery screen appears.
Using the "Volume Down" button, highlight "wipe cache partition" and press the Power button to select it.
After the cache partition is cleared, the Galaxy S7 will reboot automatically. This worked for me ans I hope this will help
Zemmel0251 said:
Power off you device and then wait 10 seconds. After waiting press and hold the Volume Up, Home, and Power buttons at the same time
After the phone vibrates, let go of the Power button, while still holding the other two buttons until Android System Recovery screen appears.
Using the "Volume Down" button, highlight "wipe cache partition" and press the Power button to select it.
After the cache partition is cleared, the Galaxy S7 will reboot automatically. This worked for me ans I hope this will help
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Click to collapse
It doesn't work.I already tried it...my phone is somehow stuck with the red led on and it does not take any command...i tried every button combination that i know but nothing...
Scrapperr said:
I plugged my charger in my S7 and after ~30 min when i tried to use it,the screen won't turn on.The red LED is on but the phone is...dead.I tried every hard reset/restart possible but nothing happens...no safe mode,my pc doesn't detect it,it's not charging...nothing.The phone acts like it's dead but the red LED is on.... WTF ??? Any sugestions ??? :crying:
Click to expand...
Click to collapse
Have you tried
power button and volume -
Keep press both button for 10 sec it must work
rasoulcarrera said:
Have you tried
power button and volume -
Keep press both button for 10 sec it must work
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Click to collapse
I tried...
Scrapperr said:
I tried...
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Run the battery out, once the phone is off it might get out of whatever loop it is stuck in
Then connect charger and power on
Any background info? ROMs flashed? Shady apps newly installed? Rooted?
gerhard_wa said:
Any background info? ROMs flashed? Shady apps newly installed? Rooted?
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Click to collapse
Stock everything,no shady apps...
*Detection* said:
Remove charger and let the phone battery die, might take a long time depending on how much it was charged
Try connecting the white MicroUSB > USB adapter that came with the phone to something power hungry to drain it quicker
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Click to collapse
I did try to connect something to the usb adapter but the phone does not output power...
Scrapperr said:
I did try to connect something to the usb adapter but the phone does not output power...
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Click to collapse
Might have a long wait then
RMA / Return under warranty
Maybe you're screen Is dead. Replace under warranty.
Sent from my SM-G930F using Tapatalk
takerhbk said:
Maybe you're screen Is dead. Replace under warranty.
Sent from my SM-G930F using Tapatalk
Click to expand...
Click to collapse
Red LED should not show when charger is not connected though
Press power button plus volume up and down hold for 5 to 10 sec it will restart ur phone same thing happen with on s6 but not on s7.
I once had to press vol up and down, power and home (that's all buttons) at the same time for ten seconds for the S7 to reboot as it was stuck and seemingly dead. No led on at the time though. But I have disabled the leds in the settings anyway.
UPDATE!
The battery discharged completely(red led was off),first i tried to put it in download mode and IT WORKED!!! But the phone wouldn't turn on because the battery was 0%.I charged it and now it works fine :| I hope this was something software related and not hardware and i hope this will never happen again.Thx for the help guys!
*Detection* said:
Run the battery out, once the phone is off it might get out of whatever loop it is stuck in
Then connect charger and power on
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Click to collapse
I hope this was the problem,because the phone now works after the battery discharged...thx for the help!
Scrapperr said:
I hope this was the problem,because the phone now works after the battery discharged...thx for the help!
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Great
Sounded like it just got stuck, and because you can't take the battery out you have to wait for discharge :good:
*Detection* said:
Great
Sounded like it just got stuck, and because you can't take the battery out you have to wait for discharge :good:
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Yup ?
Same problem
I have the same issue... Tried to charge my phone with 15% battery and after a few hours it was 8%. Tried to reboot, charge with the phone turned off but nothing was happening ( not charging, not booting up. tried buttons combinations as well ). The led is not showing up on mine because i disabled it from the settings so i'm not sure if it's charging or not. Took the phone to an authorized service on friday so next week i'll be getting a response from them. By the way, the phone is only one week old :crying:

My A8 (2018) is not turning on or charging

Last night, I charge my phone because I notice that it was in 8% so plug it in to charge. An hour later, I check the phone if it was fully charge. I use my fingerprint to unlock but it is not recognizing it so I press the button to wake it but it is not waking up. I tried pressing for much longer to see if it wake or turn on but it is not. I tried pressing the Volume Down + Power to see if I can soft reset but that does not work as well. Plug it in the PC to see if it recognize it but it is not. I left it charging the whole night come morning when I woke and tried everything again but still won't turn on.
What could be causing this?
hoa2014 said:
Last night, I charge my phone because I notice that it was in 8% so plug it in to charge. An hour later, I check the phone if it was fully charge. I use my fingerprint to unlock but it is not recognizing it so I press the button to wake it but it is not waking up. I tried pressing for much longer to see if it wake or turn on but it is not. I tried pressing the Volume Down + Power to see if I can soft reset but that does not work as well. Plug it in the PC to see if it recognize it but it is not. I left it charging the whole night come morning when I woke and tried everything again but still won't turn on.
What could be causing this?
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Click to collapse
I think i had this problem.. idk
So how i fixed the problem was hold the power and volume down buttons together until it boots
hoa2014 said:
Last night, I charge my phone because I notice that it was in 8% so plug it in to charge. An hour later, I check the phone if it was fully charge. I use my fingerprint to unlock but it is not recognizing it so I press the button to wake it but it is not waking up. I tried pressing for much longer to see if it wake or turn on but it is not. I tried pressing the Volume Down + Power to see if I can soft reset but that does not work as well. Plug it in the PC to see if it recognize it but it is not. I left it charging the whole night come morning when I woke and tried everything again but still won't turn on.
What could be causing this?
Click to expand...
Click to collapse
Try, press Power + Volume Up + Volume Down. You should enter in the Download mode. Press the Volum UP button. Now release the button. Now press Power + Volume Down and wait until the logo appears. The system should be boot.
587.saboor said:
I think i had this problem.. idk
So how i fixed the problem was hold the power and volume down buttons together until it boots
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Click to collapse
I tried that but it doesn't work.
ZmisiS said:
Try, press Power + Volume Up + Volume Down. You should enter in the Download mode. Press the Volum UP button. Now release the button. Now press Power + Volume Down and wait until the logo appears. The system should be boot.
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Click to collapse
Same goes to this one. It doesn't work. The phone has never been drop since I got it.
hoa2014 said:
I tried that but it doesn't work.
Same goes to this one. It doesn't work. The phone has never been drop since I got it.
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Click to collapse
Are you tried pressing the button for one til two minutes?
ZmisiS said:
Are you tried pressing the button for one til two minutes?
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I even tried pressing it for 30 minutes. Fingers went numb. Still not working. I think it might have been drained to 0% and the phone stops receiving power upon charging.
hoa2014 said:
I even tried pressing it for 30 minutes. Fingers went numb. Still not working. I think it might have been drained to 0% and the phone stops receiving power upon charging.
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Click to collapse
Try replacing the USB cable or battery charger.
ZmisiS said:
Are you tried pressing the button for one til two minutes?
Click to expand...
Click to collapse
ZmisiS said:
Try replacing the USB cable or battery charger.
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Click to collapse
I just went to Samsung Authorized Service Center since it is still in warranty and they said that it is the mainboard that was faulty. They just replaced it right away.
hoa2014 said:
I just went to Samsung Authorized Service Center since it is still in warranty and they said that it is the mainboard that was faulty. They just replaced it right away.
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O.K. It's important that you solved the problem.

Woke up this morning phone worked for 10 minutes and just died after a reboot

Hey guys,
Something odd happened this morning and now I am sitting around with a $700 paperweight. Woke up and took the phone off of charge like I usually do and started to read the news. about 10 minutes in the screen and touch buttons froze so I decided to reboot the phone, To my surprise the phone never came back on.
I've tried VOL Down + Power for 30 seconds even longer out of desperation along with just the power button and VOL Up + power to no avail, The phone is dead, Simply dead. I just wanted to reach out to the community to see if I am just one of the lucky ones or if anyone else has had this happen to them?
Enigma_cpl03 said:
Hey guys,
Something odd happened this morning and now I am sitting around with a $700 paperweight. Woke up and took the phone off of charge like I usually do and started to read the news. about 10 minutes in the screen and touch buttons froze so I decided to reboot the phone, To my surprise the phone never came back on.
I've tried VOL Down + Power for 30 seconds even longer out of desperation along with just the power button and VOL Up + power to no avail, The phone is dead, Simply dead. I just wanted to reach out to the community to see if I am just one of the lucky ones or if anyone else has had this happen to them?
Click to expand...
Click to collapse
I don't know which variant you have but look for the MSM download tool thread https://forum.xda-developers.com/oneplus-7-pro/how-to/msm-tool-guac-t3934691
Have you tried volume up and volume down while you press the power button? Release only the power button when you feel a vibration. I got mine stuck with a black screen while I was tinkering. I know it's a different situation, but it's worth a shot. If it works, you'll end up in bootloader mode. Just use the volume keys to select reboot, and tap the power button to select it.

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